1,049 Social jobs

Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Service Manager

Location: Brighton  (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £38,300

Shift Pattern: Permanent 37.5 hours per week contract, Monday to Friday, 09:00 - 17:00. You may be required to work outside these hours as per resident and service requirements, this includes forming part of our out of hours on call rota for managers.

About the Role

We are seeking a Service Manager to lead our women's service based in Brighton. In this role you will support your team to deliver person centred care and support to residents whom reside within our refuge accommodation which includes women and children surviving domestic abuse many of whom are living with trauma. We are looking for someone who really cares about the rights of women and their children to join our Brighton service. You will be a natural leader, able to support a team with your knowledge and experience to provide the best support to the residents, through empowerment and upskilling. 

The service provides a much needed safe space and support for women to feel empowered in their healing journey and to feel secure in their independence, strength and skill. The successful candidate will support in leading the service and will develop their team which consists of support mentors and children and family workers. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
• Lead the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting. 
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. We are seeking a  passionate, driven leader to run this service and make a real difference for people with multiple and complex needs. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
• Demonstratable experience in leading a service/team in a similar capacity.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Experience working with domestic abuse and the systemic barriers faced by women.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

PACT is one of the UK’s leading voluntary adoption agencies, rated Outstanding by Ofsted, and has been at the forefront of adoption services for over 60 years.

We are currently looking for Independent Social Workers based in the following areas to undertake adoption assessments:

· Milton Keynes

· Bedfordshire

· Peterborough

Caseloads are flexible and can be arranged to fit around other commitments.  We can offer a competitive rate for each assignment.

You must be SWE registered and have at least three years’ post qualifying experience, preferably in adoption or fostering, and have solid assessment skills with experience in writing PARs or Form F assessments. 

It is also important that you are willing to travel, and that you hold your own professional indemnity and public liability insurance.

For further details and information on how to apply, please visit the Contractors page on our website.

We look forward to hearing from you!

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.  

All opportunities with PACT are based in the UK. No agencies please.

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

We're looking for a creative and highly organised Communications Officer to join our Communications team on a 12-month maternity cover contract. Working closely with the Head of Communications and Social Media and Engagement Lead, you'll create compelling content including digital and social media content that inspires audiences and helps more people engage with the Bible. You'll play a key role in developing content across multiple platforms, supporting our digital content strategy and ensuring all communications are delivered to the highest standard. 

The ideal candidate will be an excellent copywriter with a strong understanding of social media and digital content, a keen eye for detail and the ability to manage multiple priorities. You'll be a creative thinker, a collaborative team player and a confident communicator who can build strong relationships across the organisation while producing engaging content that connects with a wide range of audiences. You will also be a competent proof reader and editor who can assist others to produce high-quality content.

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job. For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts,experiencesand motivations in your own words. 

Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

Closing date: 5 October 2026 

Interview date: First round online interviews on Monday 12 October 2026. Second round in-person interviews in Swindon on Tuesday 20 October 2026. 

The Friendly Trust is seeking a Financial Case Officer to join our team. This role offers an opportunity to make a tangible difference by supporting vulnerable people to manage their financial affairs and access their rights.

The postholder will manage a varied caseload, providing advice, financial administration, and ongoing support to Service Users and their families. This includes working with welfare benefits, budgeting, and acting as a DWP corporate appointee where appropriate.

Key responsibilities include:

• Delivering person-centred advice on welfare benefits, financial management, and related matters
• Managing Service Users’ day-to-day finances, including budgeting and expenditure monitoring
• Developing and reviewing individual money management plans
• Maintaining accurate records in line with legal and regulatory requirements
• Building effective relationships with Service Users, families, and partner agencies
• Ensuring compliance with relevant legislation, including the Mental Capacity Act 2005

About you

You will bring:

• Experience in social care, advocacy, or a related field
• Experience supporting disabled people, individuals with mental health needs, or vulnerable adults
• Knowledge of welfare benefits and relevant legislation
• Strong organisational, communication, and case management skills
• Experience of financial administration and record-keeping
• A full driving licence and access to a car

About us

The Friendly Trust is a Wales-based charity providing specialist advice, financial administration, and support to people who may lack capacity and those planning for the future. We are committed to promoting independence, protecting rights, and delivering high-quality, person-centred services.

What we offer

• A supportive, values-driven working environment
• Opportunities for professional development and training
• Hybrid and flexible working (subject to probation)
• Generous leave entitlement and wellbeing support

Closing date: 9am, 12th October 2026
Interviews: Week commencing 19th October 2026

Additional information

The Friendly Trust is committed to equality of opportunity and safeguarding. All appointments are subject to satisfactory references and an Enhanced DBS check.

Are you a social media whizz who loves creating content that people actually want to see? Is digital storytelling your passion, and do you want your creativity to make a real difference?

As MYTIME Young Carers enters an exciting new chapter of growth, we’re on the hunt for a Social Media Executive to help us reach more people, champion young carers, and build a brilliant and supportive online community.

If this sounds like your cup of tea, you might be exactly who we're looking for!

This is an exciting new role within the Marketing & Communications Team, joining at a time of growth.
We’re looking for a full-time Social Media Executive who loves all things digital and wants to grow in a 
role with purpose. This will be an important role in expanding MYTIME’s presence online, creating 
engaging content and building meaningful communities centred around our young carer support. 

As MYTIME works at an increasingly national level, you’ll help us connect with more people, raise 
awareness for young carers, support fundraising efforts, and share the impact our work makes. There’s 
plenty of room for creativity and a chance to turn our owned channels into a beacon for young carer 
information.

The ideal candidate will be someone who loves capturing content in-person as often as possible, has 
an organised approach, and gets excited by the chance to grow our channels.

This role will report directly to the Director of Marketing & Communications and will work closely with 
colleagues across MYTIME to bring stories, campaigns, and ideas to life across social media. This is a 
great opportunity for someone early in their social media career who is creative, enthusiastic, and keen 
to learn - with the possibility for career development in the future.

Interview date - Wednesday 7th October 2026

Himmah is looking for a creative and organised Digital Content & Social Media Officer to help tell the story of our work across food justice, anti-racism, community organising, culture and community power.

You’ll coordinate our social media presence across Himmah and our different projects, producing regular, engaging content that brings our work, people and ideas to life. Video will be a major part of the role, alongside photography, written content, graphics and event coverage.

We’re looking for someone who understands what makes good social content, can spot a strong story, and is confident turning what is happening on the ground into content people actually want to watch, share and engage with.

You’ll also work alongside our Community Fundraiser to support fundraising campaigns with digital content and promotion, but fundraising itself will not be the main focus of the role.

This is a hands-on role for someone who wants to create, experiment, grow audiences and help shape how a social justice organisation shows up online.

Our Specialist Social Workers work closely with the Head of Expert Witness Service to ensure the delivery of high-quality independent social work reports (ISWRs). They supervise volunteer social workers, quality assure reports, carry out social work assessments themselves, and contribute towards volunteer training opportunities and service development to maintain excellence in social work practice. 

The core Specialist Social Worker role is three days per week, with the opportunity to work additional days by taking on service operations and referral coordination responsibilities. 

Benefits:

• Regular professional supervision from the Head of Expert Witness Service 
• Access to training and CPD opportunities to support Social Work England registration requirements 
• Professional development opportunities, including support to begin working towards a formal expert witness accreditation
• Laptop and mobile phone provided 
• Travel expenses reimbursed in line with expenses policy 

Social Prescriber

We are looking for a Social Prescriber to provide person-centred Social Prescribing support to individuals referred from a range of health, social care and community-based services.

Join the Trust as it enters an exciting new phase focused on strengthening long-term sustainability, developing strategic partnerships and creating new opportunities to support mental health and wellbeing across Surrey.

If you are an experienced and ambitious income generation professional who can help lead that journey, then we want to hear from you!

Position: Social Prescriber

Location: Banstead/Hybrid (GP surgeries, community and family centres, home visits, MFT offices, working from home), with occasional travel across Surrey when required

Hours: 37 hours per week, Monday-Friday

Salary: £30,906

Contract: Fixed Term (until 31 March 2028 with possibility of this being extended)

Benefits: 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing date for applications: Sunday 4 October

Interviews will be held on: Thursday 8 October

Project

Social Prescribing empowers people to improve their health and wellbeing by connecting them with non-medical support within their communities. The service works with individuals to address the wider determinants of health, including social isolation, poor housing, debt, unemployment, caring responsibilities, and physical inactivity.

The project aims to strengthen personal and community resilience, reduce health inequalities, and improve health outcomes by enabling people to access practical and emotional support through community groups, voluntary sector organisations, and statutory services. The service supports people with long-term conditions, mental health needs, loneliness, social isolation, and complex social circumstances affecting their wellbeing.

Working closely with Primary Care Networks (PCNs) and a wide range of partner agencies, the service creates strong pathways between health, social care, and community resources to ensure individuals receive personalised, holistic support.

The Role

To provide person-centred Social Prescribing support to individuals referred from a range of health, social care and community-based services. You will build trusting relationships with individuals, identify what matters most to them, and co-produce personalised support plans that improve health, wellbeing, and independence.

The role involves managing a caseload of individuals, connecting them to local community assets, voluntary and community organisations and statutory services, while promoting self-management and social inclusion. The postholder will also work collaboratively with local partners to strengthen community capacity, encourage appropriate referrals and support the development of sustainable community resources.

Key responsibilities include:

• Referral Management and Partnership Working
• Personalised Support
• Community Development
• Data, Monitoring and Evaluation
• Safeguarding, Risk and Governance.

About You

Qualifications and experience you will need include:

• Diploma, Degree or equivalent qualification in a relevant subject such as Psychology, Counselling, Social Work, Mental Health, Health and Social Care (Level 3) or NVQ Level 3 or 2+ years’ experience of supporting individuals to improve their health, wellbeing, independence or social outcomes
• Experience of partnership working and building effective relationships across a range of organisations and professional groups
• Commitment to ongoing personal and professional development

Information Technology

• Competent in the use of Microsoft Office applications, including Word, Outlook and Teams
• Ability to use case management, data collection and reporting systems accurately and effectively
• Ability to maintain electronic records and produce reports to required standards
• Ability to use IT systems securely and in accordance with information governance and confidentiality

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley, offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may have experience in areas such as Psychology, Counselling, Social Work, Mental Health, Health and Social Care (Level 3), Health, Wellbeing, Social Welfare, Link Worker, Social Prescribing Link Worker, Health Worker.  

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor

Location: Royal Borough of Kensington and Chelsea (RBKC) - Unfortunately this location does not have step free access

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You will work on a rota and may be required to work outside these hours as per service, rota, and resident requirements. 

About the Role

We're hiring a Support Mentor to join our team based in Kensington and Chelsea. In this role, you will support residents who reside in our supported accommodation and have experience of homelessness and have multiple disadvantages such as with their mental health, substance use, or have an offending history. 

As a Support Mentor, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will be part of a supportive, collaborative team which delivers person-centered support to our residents, to enable them to build independence, improve wellbeing, and move on to longer-term housing. You will do this through a combination of producing tailored support plans, activities, and partnership working.  Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

The service operates across several locations in Kensington and Chelsea, with good transport links and access to ongoing training, development and career progression opportunities.

Key Responsibilities Include:

• Support residents who may be facing challenges with homelessness, mental health, substance use, or feeling independent
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to build skills and confidence to support move on to long-term independent living
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Plan and deliver activities to engage residents with other people, communities, and opportunities. This may include days out the service and in service activities
• Keep support plans updated on our online portals as appropriate

About You

We're looking for a passionate individual who understands the needs of our residents including [list their needs]. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people who have multiple and complex needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Main Purpose of Role

CFAB is a national charity and the UK-branch of the International Social Service network. Our social work team helps to resolve cases involving child protection, children in care, and vulnerable adults when the case crosses international borders. CFAB social workers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and another country. CFAB social workers engage in direct work with beneficiaries through kinship assessments and risk assessments.

The main purpose of the role is: to manage a caseload of complex cases originating in the UK or overseas which involve child protection issues; to support, advise and quality assure the work of social workers in other countries; to deliver training to professionals on issues related to international social work, and: when needed, to complete kinship assessments of family members who have come forward to care for a child in care.

Note: Whilst there are some opportunities to complete direct work with service users, such opportunities are limited as the focus of the role involves supporting social workers abroad and delivering training to UK Local Authorities.

Main duties, tasks and key results

1. To hold a caseload of allocated cases originating in the UK or overseas

• Quality assuring complex kinship and parenting assessments completed by social workers abroad for court proceedings in the UK.
• Managing complex cases requiring liaison with local authorities or individuals in the UK, and the relevant authorities overseas to resolve the case;
• Assessing cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
• Preparing information for referral abroad or to an agency in the UK;
• Establishing, developing and maintaining relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution;
• Ensuring that all cases are dealt with in a manner consistent with CFAB guidelines and Social Work England’s’ professional standards;
• Undertaking the required administrative tasks.

2. To participate in running the Advice Line service and responding to enquiries made to CFAB

• Offering advice to local authorities, NGOs and individuals
• Advising on referral procedure and fees
• Sending follow-up documents to enquirers
• Liaising with overseas partners for advice and to establish if services are available

3.To provide training to local authority professionals

• Deliver training sessions, jointly and single-handedly, to UK authorities on issues relating to international child protection, e.g. international social work and international child protection
• Present on CFAB’s behalf to conferences, as required.

4. To undertake social work assessments

• Undertake kinship assessments of individuals in the UK who have applied to care for a child within their family who is in care in another country;

5. To support the development of the Social Work Team and wider CFAB team through:

• Participation in social work and CFAB team meetings
• Regular supervision meetings with line manager
• Representing CFAB to external partners
• Contributing to special projects as required

6.  To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs

7. To maintain up to date knowledge of legislation and policies affecting the work of CFAB to ensure a high quality consultancy service to service users.

8.  To present, represent and promote the organisation to a range of audiences and settings, including promotional events.

As Communications Officer, you will play an important role in delivering our digital, marketing and engagement strategies. You’ll work across social media, email marketing, websites, campaigns, content, branding and media, helping to build CUF’s profile and equip people to build stronger relationships.

You’ll take responsibility for delivering paid social campaigns, coordinating our Mailchimp activity and e-newsletter, publishing website and social content, and using data to understand what’s working and improve our communications. You’ll also work closely with colleagues across the organisation, including the Fundraising Team.

You’ll have professional experience in communications or marketing, excellent writing and editing skills, and a good understanding of digital communications. You’ll be confident using websites, social media and email marketing platforms, and comfortable working with data and analytics.

Experience of Mailchimp, Salesforce, CMS, social media advertising and design/photo-editing software would be an advantage.

You’ll be creative, organised and self-motivated, with the ability to work collaboratively in a small team. An interest in social action and community-led development is desirable, as is experience of working in a charity or interfaith environment.

Why join CUF?

This is an opportunity to use your communications skills for a purpose: helping churches, faith groups and communities recognise their strengths, build connections and take action to overcome poverty.

If you’re looking for a communications role where your work can make a real difference, we’d love to hear from you.

For an informal conversation about this role and for more information, please contact our Communications Manager, Laura Morton, please see job pack for contact details.

To apply: please send an up-to-date CV and covering letter outlining your relevant skills and experience to the HR Officer, please see job pack for contact details. Please note only CV's accompanied with a covering letter will be considered for shortlisting.

Closing date: Midnight, Sunday 18 October. 

Interviews: Online, week commencing 26 October.

Church Urban Fund is an equal opportunity employer and values diversity.

We are seeking an experienced and motivated Social Prescribing Team Lead to oversee the delivery and ongoing development of Bexley's Social Prescribing Service. This is an exciting opportunity to lead a dedicated team supporting residents to improve their health, wellbeing and independence through access to community-based support. 

As Team Lead, you will provide operational leadership to a team of Community Wellbeing Coordinators, ensuring high-quality, person-centred support for residents. You will work closely with GP practices, NHS partners, commissioners, local authority teams and voluntary sector organisations to strengthen partnerships, identify emerging community needs and support service improvement across the borough. 

This role combines leadership, partnership working, quality assurance and performance management responsibilities with a small resident-facing caseload. 

We are looking for someone with: 

• Experience of leading, supervising or supporting staff or volunteers. 

• Strong relationship-building skills and experience working across organisations and sectors. 

• Experience using data, performance information and reporting to improve services. 

• Knowledge of safeguarding responsibilities for adults, children and young people. 

• An understanding of social prescribing and person-centred approaches. 

• A passion for reducing health inequalities and supporting stronger communities.

If you are a motivated leader who wants to make a real difference to residents and communities across Bexley, we would love to hear from you. 

Why Work for Us
• Hybrid working 
• Additional Birthday Day off 
• Flexitime and TOIL 
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave plus bank holidays (pro rata)
• Access to the Blue Light Card 
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We're recruiting a Social Challenges Officer to join Mind's Digital and Experiential Teamm within Mass Engagement Fundriasing. The team drives fundraising through a number of products, such as Social Challenges, Stream for Mind and our new Mind Walk and forms part of a wider Mass Engagament Team which is responsible for raising more than £23million. This role supports delivery of our succesful and growing Social Challenges activity with responsibility for driving a diverse and successful portfolio, recruiting thousands of fundraisers and supporting them to exceed their fundraising goals.

Join us and join Mind's fight for timely access to great quality care for all.

Key duties and responsibilities

Join Mind's fundraising team to drive engagement and income through online fundraising challenges. You'll deliver outstanding supporter experiences, helping participants feel motivated, supported and inspired throughout their fundraising journey while contributing to sustainable income growth

The post holder will:

-Manage and deliver social challenge fundraising activities, ensuring income and engagement targets are met or exceeded

-Develop and optimise supporter journeys, creating personalised and insight-led communications that increase fundraising performance and drive supporter loyalty

-Provide exceptional supporter stewardship and customer care across a range of digital and offline channels

-Monitor campaign performance, analyse data and identify opportunities to improve engagement, conversion and income

-Support the planning and delivery of fundraising projects, ensuring activities are delivered on time, within agreed objectives and to a high standard

-Collaborate with internal teams, including Supporter Care and Data teams, as well as external partners and suppliers, to deliver successful campaigns and supporter experiences

-Ensure fundraising activities are compliant with relevant fundraising regulations, safeguarding requirements and data protection legislation

-Contribute to a positive, inclusive and collaborative working culture that reflects Mind's values and commitment to equity, diversity and inclusion

Ideal candidateYou'll have experience in fundraising or income generation, strong project management and communication skills, a data-driven approach to decision making, and knowledge of Meta fundraising products such as Social Challenges and Celebration Fundraising.

This role is based on a hybrid working arrangement with two days per week in Stratford.

A DBS check will also be required for this role.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.