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The Olive Tree Cancer Support Group, Horsham, West Sussex (On-site)
£31,000 - £35,000 per year depending on experience
Seeking an experienced Empathetic individual to join Olive Tree Cancer Support Centre Horsham
Posted 3 days ago Apply Now
Closing in 4 days
Blend Youth Project, Ripley, England (On-site)
£28500 - £30674 per annum
Posted 3 weeks ago
Home-Start Hillingdon, Greater London (Hybrid)
£37,707 per year
We are looking for a non-judgmental, compassionate individual who would fit into our passionate team
Posted 3 days ago
Bond, London (Hybrid)
£45,565 per year
Posted 1 week ago
Horatio's Garden, Salisbury, Wiltshire (On-site)
£24,570 - £27,500 per year
Posted 4 days ago
Closing in 4 days
Creative Support, Hartlepool (On-site)
Up to £12.40 per hour
Posted 1 week ago
Closing in 6 days
Earth Trust, Multiple Locations (Hybrid)
£37,000 - £40,000 per year
Earth Trust is seeking a dynamic Senior Communications & Marketing Manager to cover maternity leave during a pivotal time in our journey
Posted 2 days ago
Closing tomorrow
The Careers and Enterprise Company, Multiple Locations (Hybrid)
£40,000 - £45,000 per annum
Posted 2 weeks ago
Page 15 of 67
Remote
£18.50 per hour + 28 days annual leave pro rata for part-time working
Part-time (15 hours/week)
Job description
Support Mentor (Digital Youth Support – Fluent Mexican Spanish)


Location: You must be UK based – remote or possibility of hybrid if you live near our office
Contract: Part-time and fixed-term (12 months)
Hours: 15 hours/week
Working times: You will be supporting young people who live in Mexico. Due to time zone differences, we will need you to work in the afternoon - ideally, 3 hours per day over 5 days (which can include weekends). Happy to discuss further at interview stage.
Pay: £18.50 per hour 28 days annual leave (pro rata for part-time working)

Are you fluent in Mexican Spanish and passionate about supporting young people online?

We’re looking for a compassionate, digitally-savvy Support Mentor to join our team at Ditch the Label — one of the UK’s leading youth charities.

You’ll play a key frontline role in our digital support service, providing safe, empathetic, and empowering advice to young people (aged 12–25) across a wide range of challenges - from mental health to bullying, identity, and coming out.

This role requires full professional fluency in both written and spoken Mexican Spanish. You’ll be supporting young people in Mexico and must be confident providing direct support in the local language and context.

What you’ll do:

  • Provide direct, one-to-one support to young people via our online platforms - including our support community, email, and social media DMs.
  • Offer thoughtful, judgment-free advice on topics like anxiety, low self-esteem, identity, relationships, and bullying.
  • Spot safeguarding concerns and act swiftly using our established procedures.
  • Engage with and moderate our digital support community.
  • Collaborate with our wider team to shape content and campaigns that reflect youth voices.
  • Represent Ditch the Label’s values with integrity, authenticity, and empathy.

What you’ll bring:

  • Fluent written and spoken Mexican Spanish (essential)
  • A relevant bachelor’s degree (e.g. Psychology, Psychotherapy or Counselling) or equivalent
  • At least 3 years of experience supporting young people aged 12–25
  • Solid understanding of youth safeguarding practices
  • Strong digital communication skills, including confident writing and fast, accurate typing
  • A genuine passion for empowering young people

Bonus points if you:

  • Can write or review online support guides and resources
  • Are confident gathering testimonials or impact data
  • Speak other languages beyond English and Mexican Spanish
  • Are open to filming short support videos or participating in live Q&As

Why join us?

At Ditch the Label, we’re shaking things up to create a better world for young people. You’ll join a progressive, creative, and mission-driven team — with ongoing training and opportunities to grow your skills in a supportive environment.

We’re an inclusive employer and welcome applicants from all backgrounds.

REF-223326

Posted by
Ditch the Label View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 12 August 2025
Closing date: 09 September 2025 at 23:59
Job ref: 223326
Tags: Social / Support Work