Social media jobs

Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 5,000 children and young people (0–25).

You will be delivering high-quality support and creating opportunities for children and young people living with spina bifida and/or hydrocephalus and their families/carers. Supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community. 

This role will focus on children and young people (0–25), you will be primarily working within the Children, Young People and Families team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members. 

The role is home-based but you will be required to attend regular clinics in London including GOSH (Great Ormond Street Hospital). Other travel across Southern England including Bristol, Devon and Hampshire may be required. There will be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough. 

Benefits: 

• Competitive salary: Review due April 2027 

• Regular working hours, and no shift work (some very occasional weekends or evenings)   

• 3% pension contribution 

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year 

• Additional annual leave awarded for ‘long service’ 

• Opportunity to purchase additional annual leave 

• Broadband allowance for home-based roles 

• Life insurance after 12 months’ employment   

• Access to our Employee Support Programme and Mental Health First Aiders  

• Support to learn and develop  

How to apply  

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.  

If you would like to discuss the role please email Gill Valentine, Deputy CEO, to arrange a convenient time for a call.  

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.  

Closing date:  Monday 17th May 2026 at 11pm  

Interviews:  Tuesday 26th May 2026  (Virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.  

Please see full details on the Job Description and Person Specification document below and on our website.

Impact & Communications Coordinator

Salary: c.£30,000
Contract: Permanent | 35 hours per week
Location: Hybrid (North London & homeworking)

FEAST With Us (FEAST) is looking for a driven and creative Impact & Communications Coordinator to lead the measurement, evaluation and communication of our work tackling food insecurity across London. This pivotal role combines impact evaluation, data analysis and storytelling—using evidence to improve our services, strengthen fundraising, and clearly communicate the difference FEAST makes to individuals and communities.

About Us

FEAST improves the nutrition, wellbeing and health of people at risk of food insecurity. We deliver nutritious community meals, and Healthy Eating on a Budget programmes across London venues, working in partnership with charities and community organisations.

Key Responsibilities

• Lead FEAST’s impact measurement, evaluation and learning, including Theory of Change and impact frameworks
• Collect, analyse and interpret qualitative and quantitative impact data
• Produce accessible impact reports, case studies and insights
• Support funding applications and reporting with robust evidence
• Develop and deliver FEAST’s communications and marketing strategy
• Create engaging digital and print content (website, social media, newsletters, reports)
• Manage FEAST’s website and ensure consistent brand messaging and tone of voice
• Build relationships with partners, ambassadors and stakeholders

About You

You will have:

• At least 2 years’ experience in charity impact/evaluation
• At least 2 years’ experience in communications or marketing
• Strong data analysis, writing and storytelling skills
• Excellent organisation and project management abilities
• Experience using tools such as Excel, PowerBI, Mailchimp, CMS/WordPress and Canva
• A strong commitment to FEAST’s mission and values

Knowledge of food insecurity, nutrition, PowerBI dashboards, PR or policy work is desirable.

Key Benefits

• 25 days annual leave + bank holidays
• Pension: 3% employee / 5% employer contribution
• Enhanced maternity and paternity leave
• Flexible hybrid working
• Supportive, mission‑driven team culture

How to Apply

Send your CV and covering letter by 5pm, Friday 24 April 2026. Applications reviewed on a rolling basis.

We’re looking for a Communications Officer with experience in marketing and communications who will be part of a high-paced communications team working to engage with Christians and churches in London and beyond.

The successful candidate will:

Oversee the full production cycle of the quarterly Together prayer guide

• Together is LCM’s quarterly prayer guide, sent to thousands of supporters and used daily within the mission. It is a key point of connection between supporters and missionaries, shaping how people pray for gospel work across London.

Plan and oversee the weekly LCM online prayer meetings

• Every Tuesday evening, supporters from across the UK and beyond meet on Zoom to hear from a missionary and pray for gospel work. These online meetings have become a valued community, especially for those who cannot easily meet missionaries in person.

Support missionaries in engaging their supporters more effectively

• Missionaries rely on communities of Christians who pray, encourage, and give. Their LCM web pages help supporters understand their ministry and stay connected. The Communications Officer helps ensure these profiles are compelling, accurate, and regularly refreshed, supporting missionaries in presenting their work clearly and confidently.

Create fresh content for LCM’s communications channels

• LCM provides practical, frontline insights to equip Christians in sharing their faith, especially with marginalised communities. Throughout the year, the Communications Officer contributes written content — producing blogs, stories, and practical guidance that support and encourage believers, alongside social media content that helps extend reach.

Lead occasional cross team communications projects

• The Communications Team supports the wider organisation, regularly producing promotional materials for teams such as Training, Church Partnerships, and Supporter Partnerships.

Contribute creative ideas to shape communications and marketing content

• The Communications and Marketing Team is collaborative, creative, and committed to inspiring Christians across the UK! The Communications Officer contributes actively to idea generation — taking part in brainstorms, workshops, and planning sessions to help develop fresh, engaging approaches for external audiences.

The successful candidate will be a committed, prayerful evangelical Christian, with:

• At least 2 years' experience in a communications or marketing role (ideally with churches or church-based charities), delivering a range of integrated marketing and communications activities to engage different audiences.
• Strong grasp of branding principles and techniques and how to apply these in communications and marketing work.
• Ability to work proactively using own initiative, prioritise work and meet deadlines, with well-developed time management skills.
• Excellent written and verbal communication skills, with the proven ability to write and produce engaging communications for a range of channels and audiences.
• Experience of evaluating communications or marketing activities.
• Excellent interpersonal skills with the ability to build relationships and communicate with a wide range of people.
• Flexible approach and skilled at working in a fast-paced environment and juggling multiple priorities.
• Creative and innovative approach to communication combined with clear focus on delivering quality work to time and budget that is right first time.
• A good understanding and experience with using Adobe Creative Cloud and other creative & design platforms.

Desirable

• Educated to degree level or equivalent qualification
• Marketing qualification (CIM or equivalent)
• Experienced with photography and videography

This is a part-time role (0.4 FTE) with an expectation to work 2 days per week (16 hours per week), and a minimum of 1-day in the office per week. The position is a maternity cover position and will be offered on the basis of a 12-month fixed-tern contract.

If you possess this gifting and skills mix and have a strong desire to contribute to the London City Mission’s gospel outreach to those who are least likely to hear about Jesus in London, then we encourage you to apply.

There is an occupational requirement that the person appointed be an evangelical Christian.

To apply

Download and complete the application form (MS Word and then click enable editing). Please see recruitment pack for more information on the role and details of where to send your application form.

The application deadline is Thursday 30th April 2026. Suitable candidates will be interviewed as they apply.

Head of Marketing

As part of our client’s 45th anniversary and plan for the future, we are now seeking an experienced Head of Marketing to help lead the charity into its next phase of growth.

This is a dynamic, hands-on role for someone with proven experience in a similar marketing leadership position, ideally within the charity or social-care sector.

Position: Head of Marketing

Location: Ealing/Hybrid

Hours: Full-time

Contract: Permanent

Salary: £41,000 – £45,000, dependent on experience

Closing Date: 27th April 2026

About the Role

This is a blank canvas opportunity for an ambitious marketing leader to build the marketing function from the ground up. As Head of Marketing, you will lead the marketing, communications and fundraising activity, with the freedom to design the strategy, shape the brand and messaging, and create the systems and campaigns that will support future growth.

You will strengthen the digital and social media presence, build effective systems to engage supporters, and develop meaningful partnerships with sponsors and funders.

You will also have the opportunity to work with a much-loved and well-established brand in the local community, helping to grow its reach and impact. Working closely with the leadership team, this role is ideal for a strategic thinker who also enjoys rolling up their sleeves, able to achieve results within budget constraints and motivated to make a tangible difference to the community.

Key areas of responsibility include: 

• Strategy & Leadership
• Fundraising, Grants & Sponsorships
• Partnerships & Community Engagement
• Marketing Comms/ Digital Marketing/ Online Presence

Join a supportive, friendly team with a strong sense of purpose, with flexible working arrangements and the chance to shape and grow marketing, partnerships, and engagement across a diverse range of organisations and community groups.

About You

We’re looking for an experienced marketing professional with a strategic mindset and a hands-on approach.

You will have:

• Proven fundraising and grant application track record and achieving funding targets

• Passionate about supporting children with SEND and their families
• An innovative and dynamic character, excited about prospect of creating real change
• Confident in developing digital marketing and social media presence
• Experienced in shaping systems and process that leverage data to support inform decisions
• Comfortable building and managing relationships with partners, sponsors and community
• Flexible, proactive, that can thrive in a small charity environment
• Flexibility to travel for meetings, events, and donor visits including the occasional evening and weekend

About the Organisation

For over 45 years, the charity has been at the heart of the West London community, supporting children with Special Educational Needs and Disabilities (SEND) and their families. A community-focused charity driven by compassion, inclusion, and the belief that every child deserves the opportunity to thrive. Services create real, lasting impact helping children grow in confidence and ensuring families feel supported, understood, and connected.

Our client is an equal opportunity employer and welcomes applications from individuals of all backgrounds and values diversity and inclusion in the team. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The employer is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

You may also have experience in areas such as Marketing, Communications, Head of Marketing, Head of Communications, Marketing Manager, Marketing and Communications Manager. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Are you an organized, creative professional looking to make a tangible difference in the lives of refugees and vulnerable children? HealthProm is looking for a Programmes and Development Officer  to join our small but mighty team in London.

For over 40 years, we’ve been a lifeline for those disadvantaged by poor health, disability, and forced displacement. From supporting 3,000+ Ukrainian and Afghan refugees in London to delivering community health projects in Eastern Europe and Afghanistan, our work is diverse, urgent, and life-changing.

In this hybrid role, you will:

• Coordinate: Provide vital administrative backbone to our UK and international projects.

• Fundraise: Research new opportunities to help us grow our reach and sustainability.

• Tell Our Story: Transform technical reports into powerful narratives for our website and social media.

Why join us? If you have a background in International Development, a flair for communication, and a desire to work with migrant and refugee communities, we want to hear from you. We offer a supportive, flexible environment near King’s Cross where your contribution is seen and felt every day.

Help us ensure no child or family is left behind. Apply now.

Are you a confident communicator who can bring stories, ideas and opportunities to life?

Kent Music is seeking a creative, organised and proactive individual to join us as a Communications Lead and help shape how we connect with young people, schools and communities across Kent and Medway.

Job Summary

As Communications Lead you will play a key role in raising the profile of Kent Music and ensuring our work reaches the right audiences in the right way.

This role offers an exciting opportunity to take ownership of an established communications function, maintain momentum across our channels and campaigns, and make a meaningful impact on awareness of and access to music education.

The position is fixed-term, covering a period of maternity leave, and is based at our Ashford office with opportunities for hybrid working as well as the chance to visit our activities across Kent & Medway.

About the role

This is more than a communications role. You will help bring our work to life, ensuring our opportunities and messages reach the right audiences and reflect our values. In this role, you will:

• Lead promotional activity across Kent Music, supporting campaigns, recruitment and audience engagement
• Create engaging, accessible content across digital and print platforms
• Manage and develop our website, social media channels and newsletters
• Oversee the design and production of marketing materials
• Maintain and champion Kent Music’s brand and voice across the organisation

We are looking for someone with:

• Strong communication and copywriting skills
• Experience managing digital platforms, including websites and social media
• Confidence in creating visual content for print and digital
• Excellent organisational skills and the ability to manage multiple priorities
• A proactive approach, with the ability to respond to emerging opportunities and challenges
• An interest in music education or the arts

Kent Music values creativity, achievement, inclusion, awareness and joy – if you share these values, you’ll thrive in our team!

How to Apply

Please click on the link to our website, where you will find the full job description and more details about how to apply. Applications should be submitted by no later than 9am on Tuesday 28th April 2026.

Interviews will be held in early May 2026.

We’re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you’ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme.

Key Info:

● Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required
● Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations.
● Salary: £28,000
● Holidays: 25 days holiday per year plus bank holidays.

As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. 

Key responsibilities:

• Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes.

• Attend Ideas Test’s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list.

• Develop and maintain good relationships with community advocates and partners

• In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input.

• Maintain a social media presence with active engagement across a range of platforms.

• Ensure information about Ideas Test’s event is updated on the website and listed widely online and via newsletters. 

• Attend professional development training and other relevant opportunities

• Attend regular team meetings and contribute to the development and implementation of Ideas Test’s programme.

• Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents)

• Be an enthusiastic advocate for the organisation and its work.

Essential:

• Excellent interpersonal skills

• The ability to communicate well across a variety of mediums

• The ability to work independently and with team members and partners

• Ability to work effectively under pressure, to multiple deadlines.

• Enthusiasm and commitment to inclusive and socially engaged arts practice

• Experience of using e-marketing / social media channels.

• Experience of managing and submitting online and offline event listings

• A high level of accuracy and attention to detail

• IT and digital skills

• Experience of working in similar or related environments

• Willingness to learn new skills and accept training.

• Prepared to work occasional unsociable hours (evening & weekend).

• Ability to travel across Medway and Swale

Desirable:

• Knowledge of analytic and insight tools to develop reach and engagement across digital platforms

• WordPress or similar content management systems to create, edit and maintain webpages

• Knowledge of Mailchimp, Canva, Adobe

• Knowledge and experience of CRM systems and databases

• Practical knowledge of data protection legislation

• Awareness of social inclusion strategies and issues

Applications must be received by the deadline of 12pm on Monday 18th May.  Interviews Monday 1st June. 

The Digital Marketing Manager is accountable for the delivery and performance of our website, email, SEO, PPC, paid-social and CRM marketing, ensuring all our digital channels are optimised for both awareness and income generation.

This is a hands-on role which will see you deliver key activity as well as lead a small team in prioritising and evaluating work across digital channels, using data and insight to inform decisions. To spearhead and champion our digital marketing transformation, you’ll need to be a results driven and experienced professional, who thrives in a fast-paced environment. Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives.
• Deliver and continually improve how we connect with our audiences, primarily through (but not limited to) strategic use of email, website management, SEO, PPC, paid social and CRM marketing.
• Identify opportunities to maximise online brand awareness, engagement and revenue generation.
• Track, analyse and report on digital performance metrics, owning KPIs for traffic, conversion, income and engagement, as well as providing actionable insights and data to improve and inform digital marketing effectiveness.
• Own website performance by managing content within the CMS, improving user journeys, implementing SEO best practices and using data and analytics to increase visibility, traffic and conversion rates.
• Plan, execute and optimise our paid advertising accounts, including Google Ads and paid social platforms (e.g. Meta), using A/B testing to ensure they are data-driven, cost efficient and deliver ROI and income.
• Lead and deliver email and CRM activity (including building campaigns, managing audiences, segmentation and automation), ensuring data, templates and journeys are optimised for engagement and conversion, using performance and insights to drive improvements.
• Embed a culture of data-driven decision making and bring visibility and transparency to digital marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity.
• Work closely with the Data team to ensure digital and data strategies align and data between digital channels is automated, accurate and can be reported on effectively.
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations and any other applicable legislation.

 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will be interviewing for this role on 15th May at our Charity Office based in Birmingham City Centre.

Penificent is a creative youth engagement organisation using comics and storytelling to tackle real-life issues such as mental health, youth violence, identity, and financial literacy.

We are looking for a proactive freelancer to help generate real conversations with schools, youth organisations, and potential sponsors through targeted outreach and campaign support.

This is a hands-on role focused on creating opportunities and building relationships, not just posting content.

What you’ll be doing:

• Sending targeted outreach (email + LinkedIn) to schools, councils, and partners
• Identifying and engaging decision-makers (PSHE leads, youth services, CSR teams)
• Supporting messaging for campaigns and partnership opportunities
• Repurposing content into simple posts (LinkedIn / Instagram)
• Tracking responses and identifying warm leads

Current campaign focus:

• Launching a youth-led comic project featuring a 16-year-old neurodiverse boxing champion
• Securing sponsorship for development and print distribution
• Promoting Penificent’s school workshops and subscription programmes
• Supporting the rollout of “Knifeboy”, a youth-focused comic addressing peer pressure and violence

What we’re looking for:

• Someone confident with outreach, messaging, or marketing
• Strong written communication skills
• Comfortable using LinkedIn and email for outreach
• Self-driven and able to deliver within a short timeframe

Contract details:

• £500 fixed project fee
• Duration: 2–3 weeks (with potential for extension)
• Remote / hybrid with occasional London-based meetings if required
• Flexible working (approx. 2–4 hours per day, results-focused)

What success looks like:

• Consistent outreach activity
• Meaningful responses from schools or organisations
• Conversations booked with potential partners or sponsors

This is an opportunity to contribute to a growing social impact organisation using creativity to create real change in young people’s lives.

We are looking to move quickly.

Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek an experienced communications professional with technical and writing skills, who understands how great communications can boost the profile and sustainability of a charity and help it meet the needs of its beneficiaries. Organising events is also part of the role. Role is mainly remote-working with 2 days per month in Cardiff Bay and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please  include a cover letter which explains how you fulfil the person specification, along with your CV.

St Pauls Advice Centre is a trusted, community-based charity providing free, specialist legal advice to people facing poverty, insecurity and injustice. We work across welfare benefits, debt, and immigration, supporting people to understand and exercise their rights.

We are looking for a skilled and thoughtful Marketing & Communications Officer to help us strengthen how we communicate our work, reach underserved communities, and influence the systems that shape people’s lives.

This is a role for someone who combines creativity with purpose. You will help ensure our communications are clear, accessible and rooted in the realities of the communities we serve.

About the role

Working closely with the Executive Director and Deputy Executive Director, you will lead the coordination of our internal and external communications. You will shape and deliver a strategic communications approach that reflects our values, strengthens our voice, and supports our impact.

Your work will include:

• Acting as a brand guardian, supporting consistent tone of voice and visual identity
• Managing and developing our website and digital platforms, improving accessibility and user experience
• Creating engaging and accessible content for social media, reports and publications
• Producing Annual Reports, Impact Reports and other key outputs
• Designing clear, inclusive information and publicity materials
• Supporting media engagement, including drafting press releases and articles
• Contributing to events, partnerships and fundraising activity

You will also contribute to organisational learning by helping us communicate insight, evidence and impact in ways that are meaningful to communities, partners and funders.

About you

We are looking for someone who:

• Has experience in a communications, marketing or digital role
• Writes clearly and effectively for a range of audiences
• Can translate complex information into accessible, engaging content
• Is confident managing digital platforms and content systems
• Understands the importance of inclusive, community-centred communication
• Brings strong organisational skills and the ability to work independently
• Shares our commitment to equity, dignity and social justice

Experience in the advice, charity or public sector is helpful but not essential.

Why join us

This is an opportunity to play a meaningful role in an organisation working at the intersection of advice, health and justice. You will help ensure people can access the support they need, and that their experiences inform wider change.

We offer:

• Salary: £31,537 pro rata (Actual £12,614.80)
• 14 hours per week (flexible, with some preference for Wednesdays)
• 30 days annual leave plus bank holidays (pro rata)
• Additional 3 days leave between Christmas and New Year
• 5% employer pension contribution
• Flexible and hybrid working options
• A supportive, reflective team culture

Apply

We welcome applications from people with lived experience of the issues our clients face, and from communities underrepresented in the advice sector.

To apply, please complete the personal application form, the competency application form and the equal opportunities monitoring form and email them to us.

Closing date: Monday 27th April, 10:00 am
Interview date: Thursday 7th May

Please note: we do not accept CVs. No agencies.

We are looking for a Coordinator to help our small Quaker peace organisation to continue to thrive when our current Coordinator retires at the end of 2026.

You will work with NFPB trustees and members to support Quakers in the North of Britain in their peace work, which covers a wide range of issues. As the only employee, you will need to be self-motivated, flexible and able to work with volunteers and other organisations. The role includes planning and arranging events, networking, communications and administrative tasks. We are looking for someone who is passionate about helping others work for peace.

We would like the new Coordinator to be in post by early October to allow a reasonable handover with the current Coordinator.

NB: Whilst the office is currently in Bolton, this may move if a different location is more appropriate for the succesful candidate

Become an Apprentice Worker in the exciting world of external communications at St Mungo’s and use your lived experience to inspire, while gaining a qualification and working on your professional development.

At St Mungo’s we believe in creating opportunities for people with lived experience of homelessness, mental health challenges, substance use, involvement with the criminal justice system, care and/or recovery services bring vital insight and value to the work that we do. That’s why we designed our Apprenticeship Scheme to support people with lived experience to build meaningful careers while making a positive impact.

We have an have an opportunity available for an 18 month fixed term contract to join our External Communications team as a PR and Communications Apprentice.

What you’ll be doing:  

As a PR and Communications Apprentice, you’ll combine hands-on work with academic learning to build skills across external communications. You will:

• Support press, PR, digital, and brand communications projects.
• Gain practical experience across external communications, from drafting press releases about new homelessness services to creating engaging social media videos.
• Learn how to adapt messages for different audiences, channels, and objectives.
• Shadow experienced colleagues and receive on the job training, seeing firsthand how communications raise awareness of homelessness, secure funding, and influence policy.
• Complete a recognised qualification alongside practical work, meetings, and events.
• Take part in on and off the job learning, including shadowing and development opportunities
• Receive ongoing support from an Apprenticeship Advisor and your line manager throughout the apprenticeship.

What we’re looking for:

Our apprentice roles are only open to people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. If you can bring the below we encourage you to apply!

• Some experience through volunteering or working in a similar setting, basic admin and IT skills.
• A passion and interest in external communications, Press and PR, brand management, digital communications.
• A proactive attitude towards learning, teamworking, with a ‘can do’ and curious approach.

How to apply:

Click on the document’ tab to download the job description and guidance on completing your application form.

Take some time to review the person specification requirements required for the application form.

When you're ready click the ‘Apply Now’ Button to get started.

Closing date: 10am on 27 April 2026

Interview and assessments will take place between 11-13 May 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Where you’ll work:

You'll be joining our external communications department. We’re a busy, vibrant, team including  Press and PR, Brand and Creative Design, and Digital Communications. Our job is to tell our story and promote St Mungo's mission to end homelessness and rebuild lives. We do this through different external communication tools with the aim to build awareness, influence policy and increase vital funding for our support services.

You will work onsite with the team for an average of 2 days per week, typically from our central office in London. Being on site allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work and study for our apprentices, and can discuss opportunities to work from home, or other St Mungo’s locations if suitable.

Our central office is currently based in Tower Hill, London but we plan to relocate in the summer of 2026 to a new space in Farringdon, London.

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check.