Social media officer volunteer volunteer roles in Belfast
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for a enthusiastic volunteer to become the Newcastle chapter's Social Media Officer. The primary role is to ensure the smooth every day running of the social media accounts. This involves responding to messages (even if it’s just sign posting) and replying to comments. They should try to ensure growth of the social media account including Facebook and Instagram with the potential of Twitter. They should make use of the Facebook groups to create an engaging atmosphere for members and chase lead volunteers to ensure they post on the page and group promptly following events. After each event they should make posts following up on it. Finally, they will liaise with photographers and assist with designing and running the website.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have creative flair and a good understanding of trends and algorithims across Meta, Google, Twitter and Tik Tok? We are looking for a volunteer to help support an already existing team of content creators and advise and support them to achieve maximum engagement, exposure and following across the charity's social media platforms. The role will include monitoring any gaps in the dialy content in the event that scheduling fails, identifying trends and helping the charity maximise the level of interaction and engagement on their FaceBook Pages. Come join a fun bunch of people who are passionate about animal welfare.
Please provide any relevent references and a covering letter.
We save dogs from the streets and death row and restore their health and dignity. We rehabilitate and rehome where possible respecting their sentience



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rephael House are looking for a creative and committed volunteer to support our social media presence and help us reach more people in need.
Role Purpose
The Social Media Volunteer will help raise the profile of Rephael House, promote our services, strengthen engagement with our community, and support our fundraising efforts through effective online storytelling and digital communication.
Key Responsibilities
- Develop and suggest ideas for engaging social media posts across Facebook, Instagram, and TikTok.
- Create visually appealing content (graphics, short videos, reels, stories) aligned with our messaging.
- Plan and schedule posts to ensure consistent communication.
- Work with the CEO and wider team to understand priorities, themes, campaigns, and upcoming events.
- Help shape a simple social media strategy to promote our services and increase our reach.
- Support campaigns aimed at raising awareness, increasing referrals, and encouraging donations.
- Monitor engagement and suggest improvements to help us grow.
- Ensure content reflects our values, tone, and safeguarding standards.
What We’re Looking For
- Experience with social media platforms (Facebook, Instagram, TikTok) or a willingness to learn.
- Creative mindset with an eye for design and impactful storytelling.
- Good written and verbal communication skills.
- Strong organisation and planning abilities.
- Ability to work independently and reliably.
- Interest in mental health, community support, or the charity sector.
What You’ll Gain
- Experience working in a small but passionate charity.
- Opportunity to build your social media and digital marketing portfolio.
- Flexibility to volunteer remotely and fit around your schedule.
- The chance to make a meaningful impact by helping vulnerable people access support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
The Press/Media Manager will work closely with the Communication Officer to lead on the Pagan Federation's media strategy. You will act as a primary point of contact for journalists, broadcasters, and media outlets working to promote positive coverage of Paganism and to respond appropriately to media interest, engaging in both proactive and reactive.
You will develop and oversee press strategies, prepare statements and press releases, brief spokespersons, and assist the organisation in sensitive communications where required. As this is a council-level role within the Pagan Federation you will be expected to provide regular reports to the Communications Officer and the Council of the Pagan Federation.
This is a voluntary role, and volunteers are expected to work remotely. We have volunteers working across England and Wales. Some travel may be necessary, reasonable expenses will be covered in line with our expenses policy.
Qualifications
- At least two years experience in the field of Communications, Journalism, Public Relations, or similar. (Essential)
- Excellent attention to detail and ability to ensure accuracy in media engagement. (Essential)
- Strong organizational and communication skills to effectively assist in strategic communications planning and discussions. (Essential)
- Commitment to supporting the mission, values, and inclusiveness of the Pagan Federation. (Essential)
- Prior experience in volunteer or nonprofit organisations. (Desirable)
- Membership of a professional organisation in Media, PR, or Communications (desirable)
General Requirements
- Must be aligned with the PF's mission, be willing to conform to our Code of Conduct, and unreservedly support the charitable objectives of the PF.
- Knowledge of the Pagan Community
Pagan Federation is a registered charity dedicated to supporting Pagans and promoting their rights and beliefs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.
The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.
This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.
Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:
- Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
- Scheduling and posting regular social media content.
- Help develop social media campaigns and day-to-day activities.
- Prepare graphics for sharing across channels.
- Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
- Capture and report on monthly data from across all social media platform.
- Lead on Social Media meetings or the social media section of Comms meetings.
- Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
- Develop, manage content and maintain social media objectives and targets.
- Supporting the Social Media Team to ensure our social media platforms are regularly updated.
- Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
- Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
- Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
- Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
- Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
- Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
- Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.
Key Skills or Qualifications
- Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
- Experience of managing a team and projects.
- The ability to inspire people to act and get involved internally and externally.
- Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
- Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
- Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
- Be proactive and show initiative, with the ability to volunteer unsupervised.
- Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
- Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
- Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
- Strong strategic development, project management and articulate communication skills.
- Good attention to detail and accuracy, with succinct writing and proof-reading skills
- Able to establish and maintain effective working relationships with other volunteers and staff.
- Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
- Ability to be innovative and creative.
- Ability to be flexible and have a 'can do' approach.
- Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
- Confidence in communicating on Zoom or by email.
Key Benefits
- Voluntary Experience: Gain practical real-world experience working in social media management.
- Supportive Team: Collaborate with a passionate team working on projects.
- Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
- Portfolio content for future job applications.
- Opportunity to contribute to a meaningful cause.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s shaping up to be a busy year at Locate International, with a lot of important stories to tell. We need people who can help us tell them – and play a huge part in resolving cases.
We’re looking for more people to join as volunteer media officers – this will involve writing press releases for our missing and unidentified appeals, giving interviews and forging partnerships with broadcasters and publishers.
The right people will be able to write well, will ideally have a journalistic background, and will have experience dealing with different media outlets and their demands. But they must also be able to work with sensitivity and care.
We meet for an hour every Tuesday night on Zoom, and volunteers are expected to contribute an average of six hours a week.
At the heart of our mission is supporting investigations, improving practices, and ensuring every effort is made to find the answers people deserve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for an enthusiastic volunteer to become the Recruitment Officer for our Newcastle branch, this role focuses on encouraging volunteers to join Make a Smile. In terms of member recruitment, they will need to help organise and run training sessions, organise and seek recruitment opportunities such as hosting stalls at Volunteering Fairs, contact through coleges/universities and social media use etc etc. Finally, they will need to encourage trainees to complete the essential training, including hosting intial introduction training sessions and help get volunteers to their first event!
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Volunteer Analytics & Distribution Officer to support our Podcast Production Team.
You will help ensure podcast episodes are distributed across platforms and support the team with basic analytics insights to help grow our audience.
Key Responsibilities
• Upload and distribute podcast episodes across listening platforms
• Ensure titles, descriptions, and metadata are correctly formatted
• Monitor podcast performance and engagement metrics
• Prepare simple analytics summaries for the team
• Support audience growth through structured distribution
• Maintain organised distribution schedules and documentation
Who We're Looking For
Essential
• Interest in analytics, digital media, or podcast platforms
• Strong organisational and attention to detail skills
• Ability to work with data and simple reports
• Ability to meet deadlines
• Comfortable working remotely within a team
Bonus Skills
• Experience with podcast platforms (Spotify, Apple Podcasts, etc.)
• Experience with analytics tools or dashboards
• Interest in digital marketing, media, or audience growth
Formal qualifications are not required — relevant practical experience or transferable skills are welcome.
Why Join Us
• Gain experience in podcast distribution and analytics
• Build skills in digital media and audience insights
• Work with a mission-driven creative team
• Contribute to a meaningful social impact project
• Priority consideration for future paid roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events Officer oversees chapter events, ensuring they run smoothly from start to finish. You’ll manage event requests, coordinate volunteers, support Lead Volunteers, and follow up on post-event tasks such as social media, hours tracking, and costume returns. Strong organisation, communication, and teamwork skills are essential to keep events engaging and well-staffed.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Widening Participation Officer tries to recruit, engage and support as many 16-18 year old volunteers as possible across all of our chapters, with particular focus on those that’d benefit the most from additional WP volunteers, often those
chapters doing the most events.
Due to the sizable scope of the role, the WP Subcommittee is there to help as needed. This is primarily through admin work. You should ensure that you have a suitable number of keen volunteers within the subcommittee that you can delegate tasks to, ensuring that they were well informed, supported and any tasks followed up. This is likely to involve plenty of messaging and occasional meetings.
A primary part of the role that you can delegate is to conceptualise and write the policy for managing 16-18 year old volunteers. This should have a focus on appropriate safeguarding and you can get input from the subcommittee and other Trustees/Officers but should include things like recruitment methods, required paperwork, risk assessments, management at events etc. These policies need to then be communicated effectively to committee and volunteers.
There are several ways that WP volunteers should be recruited. Schools/6th Forms should be proactively reached out to and a long-term connection formed, ideally through a named person such as a head of year, head of medicine applications or career progression advisor. They can then pass the information on to their students using a range of methods ranging from email to sending a video to, if the local chapter is keen or a member of the subcommittee is nearby, an in-person visit to an assembly or lunchtime/after-school training session.
Efforts should be made to build relationships with National bodies that provide volunteering or work experience to 16-18 year olds such as In2MedSchool and Medic Mentor, working closely with them to advertise our volunteering to their
students.
Once students are interested, they should be able to register as volunteers and attend an Introduction Training session. This can be a WP-specific session with particular focus on benefits and support for WP volunteers such as Duke of Edinburgh hours.
Once volunteers are involved, they should be supported through their time with us including email updates, check-ins, social media posts and training sessions around key times such as university applications.
Finally, of particular note, you should work with the Conference Officer to ensure that WP volunteers are supported in attending the Annual National Conference, in a safe way and have talks of interest to them.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be involved in an opportunity to help tackle immediate social and environmental issues?
now-u is a non-profit that aims to inform, inspire and empower people to help tackle pressing
social and environmental issues, in partnership with charities. People can often feel
overwhelmed by large-scale problems and powerless to help, but all of us have huge power
to drive change. This is where now-u comes in.
We connect people looking for ways to make a difference with impactful organisations and
actions, enabling regular learning and action to tackle key local and global issues. By
combining the actions of each of us, the now-u community can play a huge part in driving
positive change.
Your role:
now-u is looking for a motivated volunteer to support our email marketing activities. This role involves writing and scheduling monthly email newsletters using a campaign summary brief and existing visual template, as well as reviewing performance statistics to help optimise future campaigns and improve audience engagement.
We’re seeking someone with strong copywriting skills who can tailor written content to different audiences, alongside a creative eye and basic graphic design experience (or a willingness to learn). A positive, can-do attitude and enthusiasm for contributing to a collaborative marketing and communications team are essential.
What you will be doing:
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Work with the Marketing Lead in creating and implementing an email marketing strategy aligned with the organization's goals and target audience.
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Maintain an email marketing calendar.
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Create engaging and compelling newsletter content.
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Schedule monthly newsletters.
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Review performance statistics to drive improvements.
Qualifications/Experience
Newsletter experience would be desirable but marketing experience would be essential
This is an opportunity to provide really important support to a new project that we hope could
really make a positive difference in the world. You would also become part of a small friendly
volunteer team who would love to work collaboratively on any other ideas you may have
regarding the app.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Volunteer Researcher / Guest Relations Officer to support our Podcast Production Team.
This role combines research, guest outreach, and communication to ensure podcast episodes are well prepared and guests feel informed and supported.
Key Responsibilities
• Research podcast topics and relevant background information
• Identify and approach potential podcast guests
• Communicate with confirmed guests and coordinate availability
• Prepare guest briefing notes and episode research summaries
• Maintain organised records of guest communication
• Support respectful and professional guest engagement
Who We're Looking For
Essential
• Strong research and information-gathering skills
• Clear written communication
• Strong organisational skills
• Ability to manage multiple conversations and tasks
• Comfortable working with sensitive topics
Bonus Skills
• Experience in research, journalism, communications, or outreach
• Experience working with communities or social impact organisations
• Interest in media, podcasting, or storytelling
Formal qualifications are not required — relevant experience or transferable skills are welcome.
Why Join Us
• Gain experience in podcast research and guest coordination
• Develop communication and editorial preparation skills
• Work with a mission-driven media team
• Contribute to meaningful social impact work
• Priority consideration for future paid roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer in Cannock (Staffordshire)
Help make a better life for cats – because life is better with cats
Our vision for volunteering
Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.
The difference you’ll make
Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.
As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.
What you can expect from us
- A warm, welcoming, and inclusive environment in line with our values and behaviours
- Support to help you have a positive and impactful volunteering experience
- Agreed out-of-pocket expenses covered in line with our Expenses Policy
- Access to learning, development, and engagement opportunities
What we need from you
This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:
- Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
- Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
- Marketing and promotion – spreading the word about fundraising activities via social media and local press
- Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
- Championing our work – helping to develop new fundraising ideas and increasing community engagement
- Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection
Time commitment
This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.
You could be just the volunteer we’re looking for
We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.
Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraising Volunteer!
Help make a better life for cats – because life is better with cats
Our vision for volunteering
Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.
The difference you’ll make
Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.
As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.
What you can expect from us
- A warm, welcoming, and inclusive environment in line with our values and behaviours
- Support to help you have a positive and impactful volunteering experience
- Agreed out-of-pocket expenses covered in line with our Expenses Policy
- Access to learning, development, and engagement opportunities
What we need from you
This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:
- Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
- Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
- Marketing and promotion – spreading the word about fundraising activities via social media and local press
- Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
- Championing our work – helping to develop new fundraising ideas and increasing community engagement
- Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection
Time commitment
This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.
You could be just the volunteer we’re looking for
We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.
Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you driven by purpose over profit, and motivated to use data to strengthen accountability rather than chase vanity metrics?
Tell My Truth and Shame the Devil C.I.C. is seeking a Founding Volunteer Analytics & Performance Officer to design and oversee the ethical performance framework that will guide our digital decision-making.
This is not a corporate analytics role.
It is an impact and accountability role.
Our C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.
We are:
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Values-led
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Anti-capitalist
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Community-driven
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Decentralised by design
We are not here to analyse data for growth alone. We are here to use insight ethically — to understand impact, protect trust, and ensure our digital activity serves people, safeguarding, and long-term community power.
This role offers the opportunity to build a performance system that reflects values, not just numbers.
About the Role
As our Founding Analytics & Performance Officer, you will design, coordinate, and maintain the C.I.C.’s digital performance and reporting systems during the build and early growth phase.
You will not inherit a finished analytics framework.
You will help build one that reflects our values.
Your work will ensure that data strengthens strategic decision-making across content, fundraising, and community engagement — while protecting confidentiality, dignity, and safeguarding standards.
This role requires both analytical rigour and ethical awareness. You must be comfortable interpreting data, communicating insight clearly to non-technical stakeholders, and ensuring responsible handling of sensitive information.
Experience Qualification and Requirements
Essential / Highly Valued Experience
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Practical experience working with digital analytics or performance reporting at organisational or project level.
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Experience using and interpreting analytics tools such as:
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Website analytics platforms (e.g. Google Analytics or equivalent)
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Social media insights
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Dashboards, spreadsheets, or reporting tools
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Ability to track, analyse, and report on key performance indicators including engagement, reach, conversions, and sign-ups.
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Ability to translate data into clear, practical insight for non-technical stakeholders.
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Strong attention to detail and commitment to data accuracy and integrity.
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Experience handling data responsibly, including awareness of confidentiality and ethical data use.
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Working knowledge of UK GDPR principles as they apply to digital performance data.
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Ability to manage multiple data sources and reporting requirements simultaneously.
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Confidence supporting teams with insight and recommendations without creating dependency.
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Equivalent professional or voluntary experience accepted.
Desirable / Can Be Developed
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Experience working in non-profit, CIC, or community-led organisations.
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Experience analysing social impact, engagement, or community behaviour data.
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Familiarity with ethical data practices and safeguarding-led environments.
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Experience supporting fundraising, donor engagement, or campaign analytics.
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Basic understanding of digital marketing and online campaign performance measurement.
Qualifications
Formal qualifications are not required.
Equivalent practical experience in analytics and performance management is highly valued.
Main Responsibilities / Key Duties
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Design, coordinate, and oversee the C.I.C.’s digital performance and analytics framework during the build and early growth phase.
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Develop and maintain a coherent performance measurement approach that supports strategic decision-making across teams.
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Ensure analytics practices reflect real organisational goals and values rather than vanity metrics.
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Establish consistent data collection and reporting standards across platforms.
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Oversee appropriate use of analytics and reporting tools.
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Apply UK GDPR principles including data minimisation, accuracy, and appropriate retention.
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Implement controls for sensitive data, including donor, supporter, and community engagement information.
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Ensure performance reporting remains accessible and understandable for volunteers with varied technical confidence.
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Work closely with Safeguarding, Fundraising, and Digital teams to ensure lawful and ethical use of performance data.
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Provide regular insight and recommendations to leadership.
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Help design the long-term analytics and reporting model for the C.I.C.
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Support transition planning from volunteer-led reporting systems to future funded roles.
What You Gain
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Founding-level experience in analytics and performance management.
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Strategic insight into values-led, community-based performance measurement.
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Leadership exposure in managing sensitive data responsibly.
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Direct contribution to C.I.C. sustainability and long-term impact.
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Priority consideration for future paid roles as the C.I.C. scales.
This Role Is Not Suitable If You:
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Prefer low-responsibility volunteer work.
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Avoid handling sensitive data or detailed reporting.
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Are seeking immediate paid employment.
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Are uncomfortable applying analysis to strategic decision-making.
Important to Be Clear
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This is a volunteer role during the C.I.C.’s build phase.
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It carries real responsibility for data integrity and ethical reporting.
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Formal qualifications are not required, but equivalent experience is essential.
Next Steps
Shortlisted applicants will be invited to:
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A values-led conversation
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A practical discussion about performance insight, ethical data use, and decision-making
If you believe that data should guide responsibility, accountability, and impact — not just growth — this role is for you.