In many organisations this role is purely fundraising.  We’re looking for someone to design our supporter journeys and as importantly someone to inspire and support them across their many different journeys.  Fundraising is good, but it isn’t everything.

We want to have reached 10,000 supporters and members by 2023. We’ll work on outreach campaigns and need you to make sure new members and new enquirers are given the love and attention they need to get, and stay engaged.

Your role is to create the communications and the processes to support our supporters and members in their engagement with us. We’ve little in place right now, so this is a great time to make your mark.

ROLE

To support our supporters and ensure that they are made to feel welcome;  that they can find the information they need, can get involved in a way that suits them, are aware of the services they can access, take part and vote as members, stand or vote for Trustees, attend the AGM, are supported in reaching out to others, are acknowledged, thanked and are kept informed and inspired.   

ABOUT YOU

You enjoy writing and have an easy, relaxed style. You will be at home in the social media environment.  Alongside your great communication skills (is it wrong to hope you stammer?) you are analytical - able to see the bigger picture – keen to drill down on user journeys and set up processes capable of supporting and tracking the different paths our supporters take – whether that be fundraising, campaigns, volunteering or just kept inspired. And convert passers by into fully engaged members and supporters. 

SUPPORTER JOURNEYS

You will start by mapping the routes people (can) take to get involved – and set up systems and communications (emails, tweets, letters, thank yous, information packs) to encourage them to stay engaged and involved.

You will work with mailchimp, hootesuite and other platforms to ensure supporters are kept informed via a channel which suits them. You’ll work with our Salesforce Administrator to ensure we capture all relevant data, segment our communications and monitor impact. Don’t be afraid to rethink how we do things.  Take a look at Facebook Support Group, Twitter and Insta – how do we use these channels to convert people into members?

A portion of our supporters have been with us for up to 40 years, others are fresh in.  We’ve enquiries in from parents, from students, from those struggling at work and from rebels keen to campaign.  You will need to be systematic and structured in your approach if we are to provide consistent care for all of our supporters.

While your communications will capture and inspire, this needs to be backed up with good structured admin and planning skills.  You’ll design the pathways for fundraisers and runners – from the info packs through to the certificates and thank yous; you’ll have your sights set on high volume recruiting during International Stammering Awareness Day; have a plan for students; have the welcome email off pat.  And because you are ambitious, keen to demonstrate the value you bring and show your achievements, you’ll set up monitoring and tracking from the start.

If this is you, come and join the team.

At Stonewall, our vision is for a world where everyone, everywhere can be themselves. We work to ensure acceptance without exception, so that lesbian, gay, bi and trans (LGBT) people around the world can participate fully in society and enjoy lives free from discrimination. We work to do this in a way that is aligned to our values. 

Getting strong, positive media coverage for LGBT issues is vital if we are to create a society where everyone is accepted without exception. This role works closely with Stonewall’s Media Manager to create media opportunities and to respond effectively to press enquiries. The post holder sits within the wider Communications and Campaigns Team, supporting the day-to-day work of the busy media office, including providing monitoring and media administration.

The Media Officer is responsible for drafting comments, briefings, opinion pieces and press releases and media lists, with the support of the media manager.

They will also provide support for Stonewall’s leading campaigns and thought leadership output.

To apply please visit our website via the link 

Key responsibilities

• Be the first point of contact for all media enquiries, both phone and email, providing speedy responses, under the
direction of the Media Manager.

• Draft media releases, proactive and reactive media comments, as well as media briefings, under the guidance of
the Media Manager.

• Assist Media Manager in organising and executing media training for spokespeople across the organisation.

• Monitor the national media and social media for opportunities and risks to the charity’s objectives.

• Work with digital team to flag stories for social media response, and on occasion draft content.

• Provide out-of-hours cover for Stonewall’s media phone, as part of a rota shared with the wider media team.

• Work with individuals from Stonewall’s networks to share their stories in the media.

• Work with teams across the organisation on proactive media plans to help influence change in their area and to
achieve maximum impact through our campaigns.

• Create Stonewall’s daily media briefing, as well as horizon scan for breaking stories relevant to the charity’s
business objectives and to the LGBT community.

• Create and circulate media updates to trustees and senior management team on a regular basis

• Maintain the media office’s systems and process, ensuring required data capture is undertaken accurately, and
co-ordinating on-call rota.

• Review Stonewall’s media coverage to evaluate key message success, brand perception and how Stonewall is
serving its priority audiences.

• Compile data reports of media coverage to reflect monthly progress on key message rates and overall earned
media.

• Keep media web pages updated as and when necessary

At Stonewall we want you to feel involved in all aspects of our work and to have amazing opportunities during your time with us . Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.

In line with our commitments to race equity and trans inclusion, we are particularly seeking applications from trans people and/or People of Colour/ BAME people. We have a number of staff network groups which provide peer support and safe spaces for staff who hold these and other identities.

We are seeking a Social Media and Film Officer for a one-year temporary contract for Maternity Leave cover.

As an important part of the Communications Team, the Social Media and Film Officer will have responsibility for promoting Release International through a variety of social media and film platforms, including producing and editing high-quality written, audio and visual content, to increase engagement with all UK audiences.

It is essential that you have experience of successful creative digital engagement and be proficient in managing social media tools. It is desirable that you have produced marketing campaigns using photography and film production.

If you believe God may be calling you to fulfil this full-time role, please apply for this one-year temporary contract. The role will be primarily home-based, with occasional office working, in Orpington, Kent. Previous work experience is preferred although this exciting role may suit a talented graduate.

Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement).

Release International is a UK Christian charity providing prayerful, practical and pastoral support to persecuted Christians around the world.

WEB AND SOCIAL MEDIA MANAGER
Maternity Cover – Fixed Term Contract
Full Time – 35 Hours per week
12 month fixed term contract
Mondays to Fridays, 9am to 5pm
Salary up to £30,000 per annum (depending on experience)
Based at home – occasional visits to Frances Hay Centre, Banbury

Dogs for Good makes life-changing differences for people with disabilities.  The charity is seeking a Website and Social Media Manager to work as part of our small but ambitious communications team.  This is an exciting and challenging role to help drive awareness of Dogs for Good’s impact on our digital channels and continue to develop our compelling stories and content to build support for our work.

You should have experience of working in a digital marketing role, an ability to manage day to day our website (Wordpress CMS system) and also our social media pages – particularly Facebook, Twitter, LinkedIn and Instagram.  You’ll need to be a confident planner and a quick thinker with strong written skills, including knowledge of SEO.  You will have strong communication skills and be able to develop good relationships with staff and other stakeholders within the organisation, as well as work with third party suppliers to ensure we produce high quality content that engages support.  You will have experience of running digital advertising campaigns as well as using google and social media analytics to help shape our future content.

Day to day, you’ll be working closely with other members of the fundraising and communications team to promote our key messages across all media channels.  In return, you’ll have the opportunity to work for an innovative charity with amazing stories to tell.

Ideally, we would prefer the successful candidate to work full time but part time would be considered for an exceptional candidate.  The role is home-based.

If you are interested in applying for this role, please visit the Current Vacancies page of our website to download an Application Form and an Equal Opportunities Monitoring Form.

Closing date for applications is noon on Monday 5 October.

First interviews will take place on Wednesday 14 October.  Second interviews will take place on Wednesday 21 October.  Both interviews will be online meetings.

An exciting opportunity has arisen for an integrated communications expert to lead multi-channel marketing initiatives, support campaigns and be the charity's lead for digital marketing, reporting into the Marketing and Campaigns Manager. Digital marketing will include all main social channels, paid advertising, ensuring effective reach and engagement through the delivery of excellent, user-centric marketing campaigns.

The successful candidate will develop, evolve and implement Girlguiding's marketing strategy. They will co-ordinate, create and deliver high-quality content and manage audience engagement through data driven insights and best practice, helping to transform our marketing approach to be digital first. They will have excellent interpersonal skills, being able to build strong working relationships with colleagues at all levels.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Social Enterprise Manager

Salary £40k per annum

35 hours per week average (flexible)

25 days A/L + contributory pension scheme

Prior to lockdown the Settlement reviewed its strategic aims for the medium and long term; the outcome included a commitment to several new and exciting developments including a new Wellbeing Centre by Edgbaston Reservoir and a large Youth/Community Centre in Kingstanding. Despite Covid-19 we are now delivering on those commitments and have entered a period of significant growth; as part of that growth we are looking to appoint an energetic and committed Social Enterprise Manager to help us continue to build and deliver our vision for the future.

This is a new role leading in the development of the Settlement’s core assets – building partnerships and programmes to grow earned and funded income. To be successful, you will have a proven track record in developing new and growing existing services – maximising both people and physical resources. You will work across all Settlement service areas ensuring our people have the knowledge and skills they need to achieve their goals, creating opportunities for individuals to grow and influence the services they want and need.

You will have excellent leadership qualities with ability to motivate and inspire to get the best out of people and as part of the Settlement’s leadership team, you will play a key role in supporting the sustainability of the charity with the development and implementation of longer term strategic plans. This is a very busy, but rewarding, hands on front facing role that cuts across all aspects of the charity.

No agencies please.

Closing date: noon on Monday 5th October 2020

Interviews:  Tuesday 13th October 2020

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

We are seeking a Psychological Support Lead to work closely with the Cancer Information and Support Services Manager.  We are looking for an individual who leads the development of the Mulberry Centre’s psychological services and has a pivotal role in managing the provision of counselling services to patients, carers and the bereaved and line managing two part-time Cancer Information and Support Services Assistants who provide a comprehensive holistic cancer information and support service.

You will need to be compassionate and empathetic individual striving to make a difference to people affected by cancer.  You will be an cccredited member of the BACP and hold a Masters/Postgraduate Diploma in Counselling with post qualifying experience of 5 years.

To apply, please refer to the Information Pack and email a comprehensive CV and a covering letter showing evidence of how you meet the personal specification of the role.  We will not be accepting CV's only.

**Any CV's sent without an accompanying Cover Letter will be automatically sifted out of the recruitment process**

Age UK Lewisham and Southwark offer high profile services supporting people aged 50+ in the borough of Southwark and Lewisham. A large part of what makes the services a success is due to the work of our Navigators, who support people using a person centred approach to address issues with isolation, malnutrition, safety at home and helping people to access the services they need.

The Community Navigator is an exciting new role working closely with older people, Rehab and Re-ablement team, support staff and local partners to ensure people are being supported holistically following discharge from services.
Navigators’ will support older people during the transition from care homes and other bed based settlements into clients own home and link them with local services. There are increasingly challenges to older and frail people and to Health and Social Care services where demand for services, and particularly those of hospital services increase.  It is during this period that it becomes even more critical that there are a range of appropriate, timely and proportionate services in place.

This is a busy, fast paced and rewarding role; giving you the opportunity to make a real difference. The role is largely home based with some days at our main office and Southwark Council office. You will be working closely with the rehab team and a team of friendly and knowledgeable Navigators, Coordinators and Advisors. Working hours are Mon – Fri. You will need to be able travel across the borough of Southwark.

If you are a good listener, a positive thinker and passionate about supporting older people we want to hear from you.

Closing date for applications is 18:00pm on Friday 28th August 2020.

Interviews will take place on W/C Tuesday -1st September via Zoom.

The role is 3 months fixed term (may be extended dependent on funding)

5 billion people do not have access to safe, affordable surgical and anaesthesia care when needed. Can you help a growing organisation address a neglected area of global health care?

Surgery and anaesthesia have a fundamental impact on global health outcomes. Surgical intervention could address over 30% of the global burden of disease, and yet the poorest 33% of people receive just 3.5% of all surgery.

We seek to change this. However with the spread of coronavirus around the world, many of our sought after on-site programmes and courses in anaesthesia care have been suspended. While this has delayed our ability to provide face to face education and training where it is most needed, it also presents us with an exciting opportunity to explore alternative ways to deliver. This role will contribute to the WFSA’s vision and mission and build the overall capacity of the programmes team to increase our ability to provide digital education and training for anaesthesia providers around the world.

The role reports to the Head of Programmes, will liaise regularly with the CEO and will work closely with all members of the Secretariat as well as the WFSA’s Education and other Committees and key stakeholders involved in project outcomes. Relationships with member societies and the WFSA Board and Council will also be important and an ability to interact across a range of stakeholders is essential. This is a new role which offers huge scope for development and learning across a broad remit. The successful candidate will become part of a small WFSA Secretariat team based in London, the candidate must also be able to work from home as required. The Secretariat works with and supports a much larger team of volunteers around the world.

Purpose of the Role

With the input of the Education Committee in particular, the Programmes Team is responsible for the delivery and implementation of all aspects of training and education provided around the world by the WFSA. This role will lead on the design, development and roll-out of a high-quality digital learning experience in three initial stages:

• Working with senior clinicians (training course leads) to transform pre-existing onsite training modules and short training courses into high-quality online products that can be effectively monitored and evaluated. This will result in developing new online training programmes as “stand-alone” courses as well as designing complements to onsite training courses (hybrid models).
• Managing and evaluating existing online learning resources such as the WFSA’s Anaesthesia Tutorial of the Week, Update in Anaesthesia Journal, Virtual Library and COVID-19 Resources.
• Working with WFSA Committees, our clinical volunteers and a variety of partners to establish and deliver new digital learning such as courses, webinars, educational videos and online lectures.

Key Tasks and Responsibilities

You will lead on the design, development, maintenance and roll out of our online educational programmes using a range of e-Learning tools and platforms under the guidance of the Head of Programmes. Working alongside the Head of Programmes, WFSA Secretariat and expert volunteer clinicians, you will ensure that the WFSA’s digital education and training is appropriate to the needs of the intended audience, educationally robust, addresses equality, diversity and inclusion (relating to educational access by a range of learners), is evidence based, sustainable and positively impacts on practice.

As part of this role you will be responsible for supporting the WFSA’s Education Committee in identifying areas for improving education and training and propose innovative solutions for meeting current and future needs through the use of digital technology. You will provide expertise and input into the direction of WFSA’s overarching digital education strategy and lead on operational planning, development and delivery of digital education for WFSA, which includes fully online programmes, blended programmes and the general provision of digital resources. 

IF YOU HAVE A PASSION FOR DIGITAL LEARNING THEN WE WANT TO HEAR FROM YOU. PLEASE ALSO DEMONSTRATE HOW YOU MEET THE PERSON SPECIFICATION INCLUDING: 

• Educated to degree level (or equivalent)
• Experience of developing digital learning and of delivering learning resources to a range of stakeholders
• Experience in the operational and strategic delivery of digital education
• Knowledge of pedagogical approaches and methods for designing and delivering online learning to adult learners (e.g. instructional design)
• Proven experience of managing high volume workload and delivering to a consistently excellent standard under pressure
• Excellent communication skills, both written and verbal, and ability to lead and contribute to meetings with a wide range of stakeholders providing support and assistance as and when required
• Good project management skills
• Experience of working collaboratively with colleagues to review and improve the quality of online learning content

(See the job description for more details)

If this sounds like you then we would be delighted to receive your application. Please include a CV and a covering letter with your application by the deadline of the 30th of September. Applications that do not include a covering letter will not be considered.

Interviews will take place in London (or online) on the 7th or 8th of October.

As our new Share and Give volunteer co-ordinator, you will be responsible for recruiting, vetting and supporting volunteers for our various community projects, including befriending, carers, youth, adult education, housing and foodbank services. This new project is about enabling, empowering and mobilising local residents to volunteer and get more involved with the local community here in Newham. As a result of covid-19 we have had significant increases in the numbers of people requiring as well as offering support. This role will be crucial in helping us to respond effectively to and emerge stronger from the pandemic.

The Renewal Programme is a local Newham based charity that is passionate about empowering our community and building partnerships with other organisations in the area. Our ideal candidate for this role will be an excellent relationship builder, with a high level of organisational ability and motivation to develop an impactful volunteering offer. In particular you will need to be creative in your approach to adapt volunteering offers safely and in line with Covid-19 restrictions. You will need to demonstrate that you are professional, organised, efficient and able to manage your own time and workload to meet project targets. We can offer you a friendly team of experienced coordinators to work with and the support of a dynamic leadership team.

You will need to be computer literate with a high standard of written and verbal communication.

This role is 25 hours per week and for an initial fixed term period of 6 months pending further funding. Please see the full job description and person specification attached and do note an enhanced DBS check will be required.

We look forward to hearing from you!

Closing date is 27th September 2020

Interviews will be held on 1st October 2020, ideally in person at our Manor Park Offices, but possibly remotely depending on latest government advice.

Please apply by attaching an up to date CV detailing relevant education and employment experience and a covering letter demonstrating how your skills meet the Job Description and Person Specification (no more than 2 pages). Please ensure that your application contains details of 2 referees, one of which must be your current or most recent employer.

Equal Opportunities Statement

Newham Community Renewal Programme is committed to recruiting high quality candidates whose skills and experience are most suited to the job regardless of sex, race, colour, ethnic or national origin, religion (or beliefs), marital status, sexual orientation, disability, age or political affiliation.

We are currently seeking a Carer Support Adviser – Team Lead to join our team in the London Boroughs of Newham and Hackney. The requirements of the role will include, working with carers to identify need and provide information, advice, guidance and wellbeing support, pro-active identification of carers through partnership working and support the Service Manager to lead and supervise Carers First’s Newham and Hackney community-based services team.

To be successful you will have experience of working with adults either in a 1:1 or group setting, working knowledge of social care and health, particularly in relation to adults. Experience of managing people is required and you will have excellent communication and interpersonal skills. High standards of written skills are essential to help the carer identify their information and support needs and to present these in a personal action plan.

In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification. To apply, please complete an application via our website and attach a CV and a supporting statement which should clearly address how you meet the person specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.

Please note that if you have not been contacted within one week of the closing date, your application has not been successful.

The Volunteer Manager is a newly created role and forms part of our strategy to embed volunteering into the culture of the London Irish Centre, covering every aspect of how we work.

The London Irish Centre is the largest Irish charity outside of Ireland. Our mission is to empower and enrich lives through Irish community and culture. We have been supporting the Irish community in London for over sixty years.

This is an exciting opportunity for an experienced, strategic thinking, proactive Volunteer Manager who enjoys developing people and volunteer services. The LIC has developed a new volunteering strategy, building on a proud history of volunteering in the London Irish community. The focus of this new role is to implement the strategy as organisational lead for volunteering. Using an innovative, organised and partnered approach, the postholder will support and develop volunteer involvement and contributions in new ways, making best use of people’s motivations and skills in line with the LIC’s strategic objectives.

This is a fixed term role for 12 months with the possibility for extension.

Why you should work for the London Irish Centre

• We are a dynamic, progressive and inclusive charity.
• We are driven by our core values.
• We enjoy a strong reputation, supporting more than 2,000 people each year.
• We cherish our staff as our greatest asset: we support them with opportunities for training and development.
• We work as one big family whilst maintaining clear professional boundaries.
• We have a comprehensive programme of staff benefits, including Cycle to Work and Tech schemes, and discounts at events, our shop and bar.
• We have a strong emphasis on employee wellbeing, with access to an Employee Assistance Programme and mindfulness courses.

We welcome people from all sections of the community. You do not have to be Irish to apply for this role, however an interest in Irish culture is a must.

Our Six Core Values:

1. Welcoming

2. Compassionate

3. Inclusive

4. Creative

5. Community-centered

6. Sustainable 

The deadline for applications is 9am Monday 5th October.

The London Irish Centre is a London Living Wage and Equal Opportunities employer.

We actively encourage applications from diverse backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We encourage BAME and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by the LIC. Whilst our offices have some barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

We are seeking a highly motivated self-starter who is passionate about making a difference for unpaid carers across the UK. You will be able to work independently and as part of a team to deliver innovative member engagement programmes, and have the interpersonal and facilitation skills to support members and volunteers both remotely and face to face. You will have experience of recruiting, training and supporting a team of volunteers to provide direct support to beneficiaries, and have good knowledge of the volunteering sector.

Community Engagement Manager

£34,000 per annum

Full time, home-based, office based in Ladbroke Grove, W10

Health and social care are never far from the news and have an impact on all of us. Joining Healthwatch Central West London will give you the opportunity to work as part of a skilled and knowledgeable team working to make the voices of patients and service users heard.

Healthwatch uses evidence from local communities to shape or challenge how the provision of health and social care is planned and delivered across the Royal Borough of Kensington and Chelsea, the City of Westminster and Hammersmith and Fulham borough. It is a busy time in these boroughs, but there are opportunities to make a difference.

About us

• Healthwatch Central West London is an independent charity and membership organisation working to ensure local people’s voices count when it comes to shaping and improving local health and care services.
• We work with and support people and organisations in the London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster.
• We also provide information to help people access and make choices about their health and wellbeing services.
• Our work is coordinated by three borough-based groups with support from a small staff team who are passionate and dedicated to their work.
• We are funded by the three local authorities in the three boroughs with a seat at the table of the local Overview and Scrutiny Committees and Health and Wellbeing Boards.

We are looking to recruit a Community Engagement Manager who will have the exciting opportunity to identify and develop new opportunities, help with delivering current projects and generally be involved in the day-to-day management of the contracts.

You will be line managing people from the team who are delivering projects. You do not necessarily need to have a management experience but be enthusiastic to learn. We are happy to send you on a training and support you.

We are looking for strategic thinkers who are comfortable taking the role of ‘critical friend’ and developing positive solutions, enjoy public engagement, and have a positive and can-do attitude. The ideal candidates will have experience in the health and social care sector.

We are looking to appoint as soon as possible.

We offer generous annual leave, flexible working hours and other benefits such as 5% pension scheme.

In light of the COVID-19 outbreak, and to ensure the health and wellbeing of everyone who works for Healthwatch CWL and their families we have put in place a new working arrangement – remote working from home - to reflect what is a rapidly changing situation.

To apply for this role, please submit a CV and a covering letter addressing how you meet the person specification.

Applications without covering letter will not be considered. Previous candidates need not apply.

If you have any questions, please do not hesitate to contact us.

The deadline for applications is end of 8th October 2020.

Please note that this role may requires a DBS check.

Healthwatch CWL is a member of the Disability Confident employer scheme.