Social support work jobs
Addiction Counsellor Location: Wiltshire Salary: £24,000 per annum plus benefits We are currently recruiting for an Addiction Counsellor to join our Counselling Team, delivering intensive, structured treatment programmes to clients admitted to Clouds House, (based in East Knoyle, Wiltshire, SP3). Here at Forward Trust, Clouds House is one of Forward’s residential substance misuse treatment centres in East Knoyle, Wiltshire. Clouds House delivers a structured interpersonal and 12 Step treatment programme, designed to help those with substance and behavioural addiction maintain abstinence and develop long term sustainable recovery. Over the last 40 years Clouds House has helped over 12,000 clients work towards a life in recovery and helped to create a growing recovery culture through our alumni. Our ambition is to significantly increase recovery capital, whilst offering treatment to as many clients, irrespective of means, as possible. We believe and are committed to providing opportunities to all people including those with ‘Lived Experience’ we encourage applications from all backgrounds including those in recovery from any addiction or who have experience of previous offending or homelessness. About the role As an Addiction Counsellor, you will work and train towards being able to carry out all aspects of a client’s treatment journey from individual case management sessions to facilitate interpersonal group therapy, psycho-educational workshops, carry out 12 step study groups and everything in between. You will forge positive, recovery focussed therapeutic alliances and share information with the inter-disciplinary team to ensure progress within a client’s treatment journey, where clients are cared for safely and that all activity is carried out in accordance with regulatory guidelines. You will need to be able to practice reflectively, model firm and clear boundaries with both clients and staff and display professional and flexible communication. Key responsibilities Ensure delivery of the programme in line with the Clouds House interpersonal treatment model. Carrying a caseload of clients to ensure effective retention of clients on the programme and delivering successful treatment outcomes whilst encouraging and ensuring good practice case management, including high quality record keeping and safeguarding of vulnerable adults and children by identifying and reporting concerns. Working within our therapeutic programme delivery with clients and ensuring that recognised theoretical frameworks are utilised in the provision of the therapeutic treatment programme e.g. motivational Interviewing, cognitive behavioural approaches, 12 step philosophy, interpersonal group psychotherapy. Completion of comprehensive assessments, risk assessments, management and treatment plans and group therapy with clients and individual counselling and/or case management sessions and attending inter-disciplinary meetings and communicate with other leaders within and outside of the treatment setting. The ideal candidate Ideally you will be in counsellor training and willing to work towards Level 4 or above counselling qualification and knowledge of addiction and its impact and experience of working with, (at times) distressed individuals and experience of listening to their needs and communicating respectfully and clearly, you will have the ability to work autonomously and as part of a multi-disciplinary team and experience of thinking creatively with the team to create meaningful outcomes for clients and family members. You will need to have good IT skills, be a strong communicator who is empathic, warm and maintains professional boundaries, who is adaptable and resilient and a good team player who enjoys working in a diverse, passionate, friendly, and supportive team whilst supporting people through addiction recovery. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
As part of our continual growth journey, scaling up, and strategy implementation, Streets of Growth is at the exciting stage of taking our fundraising to the next level with a key step being the appointment of our first senior fundraising post.
Location: Hybrid working with at least 1 day per week in Streets of Growth office in Aldgate East (2 days for the first 6 months)
Contract Type: Permanent
Hours: Full time
Salary: £40,000 to £45,000 dependent on experience
Benefits:
• 25 annual leave days plus bank holidays
• A fair and benchmarked salary with consistent annual salary reviews
• Pension scheme of up to 8% contribution
• Employee Assisted Scheme 24/7
• Great location near tubes, Spitalfields, Brick Lane and direct access to Central London
About Streets of Growth: Streets of Growth is committed to breaking the cycle of urban violence, harm, poverty, and social inequality experienced by marginalised young people. The organisation is part of an international movement working to ensure no young adult is left behind or living in harm and has equal access to socioeconomic opportunity and progressive mobility,
Role Overview: In this new role as Fundraising Manager, you will lead the development and implementation of our fundraising strategy and manage our fundraising portfolio. This includes being responsible for securing the financial resources needed to bring positive, impactful change to every young person we work with. You will manage and grow our portfolio of grant funders, retain and deepen key relationships, and shape the next phase of our fundraising strategy.
Main Duties & Responsibilities:
• Develop and lead Streets of Growth's 5-year Fundraising Strategy, this will include building a new programme for developing corporate partnerships
• Grow multi-year restricted and flexible income from existing and new donors
• In collaboration with the CEO, to set fundraising targets and forecast fundraising income
• Research and develop opportunities to diversify income streams, identify new supporters, manage the creation and submission of bids
• Develop and grow strong relationships with key funders and stakeholders
• Responsible for reporting on funding bids both internally and externally and managing the timeline of submission of bids and applications
• Represent Streets of Growth at external events, funder briefings or networking opportunities
• As a member of the Leadership Team, contribute to the strategic planning processes for the charity
Person Specification: The ideal candidate will have the following:
• Experience of leading or significantly contributing to development and/or delivery of a fundraising strategy
• Strong track record of fundraising, grant management and achieving funding awards for £50,000 and above
• Strong understanding of charity fundraising regulations, GDPR, and ethical fundraising practices
• Excellent writing skills with ability to produce clear, concise and engaging applications and funding reports
• Strong, confident communication and interpersonal skills
• Collaborative and relationship-oriented, with a natural ability to inspire cooperation & support
• Commitment to adhere and promote Streets of Growth's values and equal opportunities
Application Process: Closing date: Sunday 20th July 2025 - Submit an up-to-date CV and cover letter. Interviews in last week of July (29th to 31st July) and first week of August (5th to7th August): First stage online, second stage in-person.
Thank you for considering Streets of Growth as your next professional home. We look forward to receiving your application and the possibility of welcoming you into our dynamic, progressive team working to create a safer, fairer society for all young people.
You may also have experience in the following roles: Development Manager, Grants Manager, Corporate Partnerships Manager, Fundraising Officer, Bid Writer, Grant Writer, Trust and Foundations Manager, Individual Giving Manager, Community Fundraising Manager, Major Gifts Officer, Philanthropy Manager, Income Generation Manager, etc.
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We have an exciting opportunity for a part-time Casework Services Coordinator to be part of our North East Team ensuring that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way which provides a person-centred solution, based on immediate presenting needs and circumstances.
This is an exciting time to join our established team at a time when the RBL are focusing on making the beneficiaries journey the best it possibly can be.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As a Casework Services Coordinator you will provide excellent customer service at every opportunity ensuring our team are supported with administrative tasks to deliver an extraordinary and unique service to our beneficiaries when they need us.
You will work closely with Case Officers and the Casework Services Manager to meet the immediate needs of beneficiaries referred to the North East Team.
Key responsibilities:
- On day-to-day basis you will be responsible for providing administrative support to the casework of the Area Team.
- Contact beneficiaries directly to ensure verification of service is obtained. This will include gathering, collating, and preparing required documentation from a beneficiary for grant giving and ensuring compliance with the organisations grants policy.
- You will also make appointments, external referrals, maintain diary management, which could include contact by telephone, emails, letters.
- Log and track informal and formal complaints.
The role is primarily homebased with occasional requirement to travel across North East depending on beneficiaries’ needs, training and meeting purposes.
Please be aware a full UK driving licence is required and the ability to travel throughout North East is essential for this role. A DBS check will also be required.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays), pro rata, increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
About Citizens Advice Camden
We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About Our Community Advice Team
Our Community Advice service is at the heart of our work—delivering generalist advice through face-to-face, telephone, video, and digital channels. The team ensures that people in Camden can access support across a wide range of issues including benefits, housing, employment, and more. We are proud of our strong volunteer base and the collaborative environment that supports both clients and advisers.
About the Role
As Advice Supervisor you will be a key member of our Community Advice team, supervising and contributing to the delivery of our core service. You will help ensure we provide a quality advice service to Camden residents across face-to-face, telephone, video channels and other digital developments and ensure the targets, outputs and outcomes of all the generalist advice contracts and/or grant agreements are met.
Ideally, you will already be an experienced Advice Supervisor; however, we will consider offering this role as a development opportunity if you are an experienced Generalist Adviser wanting to progress your career. You will need to have experience in delivering high quality generalist advice and casework and be able to demonstrate the potential to support others with varying levels of experience to do the same.
Closing date for applications: 9.00am Wednesday 23 July
Interview date: week commencing 28 July
Interviews will be held on Zoom.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
The successful candidate will be required to provide documentary evidence of their right to work in the UK.
About Our Client
Our client is one of the UK’s largest independent funders, awarding £100 million annually to charities across the UK. The Trust supports initiatives in health, welfare, education, the arts, and heritage. The Trust was established to fulfil the philanthropic vision of Sir Hans Rausing and honour the memory of his late wife, Julia Rausing. Julia’s legacy reflects a belief in a compassionate society that cares for the vulnerable, fosters opportunity, and champions culture and creativity. We take a broad, relational approach to grant-making, grounded in personal values and long-term impact.
About the Role
This is an exciting opportunity to join a small, dedicated team at one of the UK’s largest charitable trusts. As Grants Assistant, you will provide vital administrative and operational support to the Trust’s grant-making activity. This includes managing records, coordinating key processes, supporting funding meetings, and maintaining effective communication with applicants and grantees.
The role is ideal for someone organised, detail-oriented, and enthusiastic about contributing to high-quality grant-making. It offers insight into the workings of a significant philanthropic organisation and a chance to play a key role in delivering funding that makes a real difference across the UK.
Key Responsibilities
Grant Administration
• Support the day-to-day administration of grant-making processes.
• Maintain accurate records of grant applications, decisions, and payments using the Trust’s database (Salesforce).
• Monitor and track grant reporting deadlines and requirements.
• Assist with preparing grant documentation, e.g. offer letters, payment schedules.
• Administer the Trust’s microgrants programme, including application assessment and monitoring report review.
Meeting & Process Support
• Help coordinate grant meetings and application review schedules.
• Prepare supporting documents for internal meetings, e.g. grant summaries and reports.
• Take meeting notes, track actions, and ensure timely follow-up.
Communication & Relationship Support
• Be a point of contact for general enquiries, providing helpful and timely responses.
• Liaise with applicants and grantees to ensure documentation is accurate and complete.
• Draft correspondence and communications to support grantee relationships.
Monitoring & Compliance
• Ensure grant records meet data protection, compliance, and internal policy standards.
• Assist with gathering and reviewing monitoring reports from grantees.
• Flag any reporting issues or delays to your line manager.
Operational Support
• Support the smooth functioning of grant-making systems and tools, including assisting with data entry, quality control, and process improvements.
• Work with the team to streamline administrative workflows and filing systems.
• Contribute to internal learning by helping to capture outcomes, trends, and insights from grant-making activity.
General Duties
• Support with any other administrative or grant related tasks required by the team.
• Occasional visitor reception (showing to meeting rooms, preparing refreshments) and back-up support in managing in-coming post/deliveries, telephone, or email.
• Assist with the production of reports and materials for internal and external use.
• Contribute to a positive, collaborative team culture.
Person Specification
Essential
• Previous experience in an administrative or coordination role, preferably in a not-for-profit or grant-making environment.
• Excellent attention to detail and a high standard of accuracy.
• Strong written and verbal communication skills.
• Highly organised with good time management and the ability to manage competing priorities.
• Confident using Microsoft Office (particularly Word and Excel) and working with databases.
• Ability to work independently and as part of a team.
• Professional and approachable manner, with good interpersonal skills.
• A strong commitment to the values and aims of the Trust.
Desirable
• Experience of working in a grant-making organisation or charity.
• Familiarity with Salesforce or similar grant databases.
• Understanding of grant cycles, funding assessments, or charitable compliance.
• Educated to degree level or equivalent experience.
• Interest in health, education, welfare, arts, or heritage sectors.
Personal Attributes
We are looking for someone who is:
• Friendly, conscientious, and adaptable.
• Discreet, trustworthy, and comfortable handling confidential information.
• Curious and eager to learn about charitable grant-making.
• Calm under pressure and able to meet deadlines.
• Motivated by contributing to work that makes a difference in society.
Benefits
• 26 days of annual leave (plus bank holidays)
• 5% employer pension contribution
• Discretionary annual bonus
• Core working hours 10am–4pm, with flexibility on remaining hours
Location: Head Office (Camden)/Hybrid
Salary: £65,968 per annum (Fixed Salary)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: 31st July 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as the Director of People & Culture at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About Us
Solace Women’s Aid is dedicated to ending the harm caused by gender-based violence. We work with women and children, offering services that are tailored to the unique needs of survivors. Our approach is holistic and empowering, partnering with survivors to help them achieve independent, abuse-free lives.
About the Role
Reporting to the CEO, Solace is looking for someone who is an impactful ambassador, passionate about the women’s sector and the opportunities available across London and wider UK. We are looking for an individual who is dedicated to our cause and who can lead a team to deliver our strategic aims. The best candidate for this role will be a visible and inspirational leader, with experience of leadership and management at this level as well as relevant professional qualifications. They will be able to build effective relationships across a network of stakeholders and deliver projects on time and, due to the nature of the charity, within a restricted budget.
About You
You'll be a visible leader, who is strategic and people-focused, passionate about shaping workplace culture whilst driving organisational success through its people. You thrive in environments where you can foster inclusivity, with a proven ability to work closely with Executive teams and Boards. You'll also be committed to developing talent, building strong and purpose-driven relationships and company culture across Solace.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.
You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there and on a mobile basis at other locations in the North Wales area, with occasional travel (incl. for monthly team meetings) beyond this area.
Some evening and weekend work will be required, including an occasional requirement for some overnight stays.
The successful individual is not permitted to hold a membership officer role in their designated area of work, and must hold a full UK driving licence.
Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
The Royal British Legion’s Advocacy & Complex Needs Service operates across the UK, offering holistic support to veterans experiencing isolating challenges. We are expanding our team to better meet the needs of those we serve and are excited to welcome a new Advocacy & Complex Needs Advisor for the Nottinghamshire & Lincolnshire areas.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As an Advocacy and Complex Needs Advisor, you will:
- Complete effective and efficient welfare case management of a complex caseload of beneficiaries facing multiple disadvantages, ensuring accurate and up-to-date records.
- To work in a trauma-informed way, understanding the impact of trauma, recognising its signs, and creating a safe and supportive environment for beneficiaries and colleagues. This includes implementing professional practices that foster safety, trustworthiness, collaboration, and empowerment, while actively avoiding re-traumatisation.
- Complete face-to-face visits at the beneficiaries’ home or out in the community, as appropriate and in line with RBL visit policy, to meet beneficiary needs.
- Collaboratively conduct a thorough exploration of needs and assess priorities to create and adapt an objective-based action plan.
- Provide expert advice, guidance, and advocacy, and make referrals to both statutory and third-sector agencies with a focus on empowering the beneficiary to address and manage their needs effectively.
- Help beneficiaries stay connected and maintain engagement with services that provide professional interventions.
- Offer essential emotional and practical support to beneficiaries awaiting assessments from other services.
- Maintain a thorough understanding of risk management and safeguarding practices and procedures for adults and children.
- Keep your professional practice up to date with current policies and procedures, ensuring compliance with Legion standards.
- Perform other duties related to the role as requested by your line manager or Head of Department/Divisions.
If you’re ready to take on a challenging yet rewarding role and make a significant impact, apply now to become an Advocacy & Complex Needs Advisor at The Royal British Legion. Together, we can support veterans and their families in leading more empowered and fulfilling lives.
*Please note this role is home-based with a requirement to travel across the geographical area of Nottinghamshire, Lincolnshire and any appropriate surrounding areas if there is a need for a beneficiary visit, in line with organisational hybrid working practices.
This job requires a DBS check at Enhanced level.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Manager
Reporting To: Director of Operations
Salary: £38,000- £40,000 per annum (based on experience)
Location: London/Head Office Tooting Works
Contract: Permanent/full-time
Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)
About Us:
Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business.
Role Summary:
The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.
Role Responsibilities:
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
- Ensure the lettings process is well-managed and aligned with policies.
- Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
- Contribute to strategic operational planning and continuous improvement initiatives.
- Identify and resolve operational challenges in collaboration with senior management.
- Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.
Building Maintenance
- Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
- Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
- Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
- Conduct regular building inspections and implement corrective actions as needed.
- Drive sustainability initiatives, including energy efficiency and waste reduction.
- Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
- Maintain the Visitor Management System and ensure it is used appropriately and consistently
Health & Safety
- Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
- Develop and monitor health & safety procedures tailored to the site.
- Organise relevant training for staff and enforce contractor compliance.
- Maintain accurate H&S records, incident reports, and lead periodic audits.
- Support development and execution of emergency response and business continuity plans.
- Fire safety responsibility (Fire Safety designated person)
Lettings and Lease Management
- Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
- Check we are maintaining up-to-date tenancy records,
- Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
- Carry out twice-yearly audits of lease documentation.
- Maintain relationships with tenants to support retention and satisfaction.
- Monitor lease management by team, lease compliance and resolution of any lease-related issues.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
- At least 2 years’ experience in operations work.
- Previous experience in Lease management
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software,
- or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Rewards
- 25 days of annual leave plus bank holidays
- Personal annual training budget following probation.
- Employee assistance programme, including counselling.
- Regular team socials throughout the year.
- Generous sick pay allowance following probation.
- General eye test.
- Well-being day (one day per year).
- Volunteer day (one day per year).
Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check.
- Receipt of two satisfactory references.
- Proof of eligibility to work in the UK.
- Safeguarding training (can be trained on the job).
Please submit your CV and cover letter stating why you are interested in this role.
Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
All Candidates must submit their CV and Cover letter.
The client requests no contact from agencies or media sales.
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract. Some out-of-hours work and regular travel will be required for events and meetings.
Salary: Up to £70,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a high-value corporate partnership professional to lead their new corporate fundraising function.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. The Head of Corporate Partnerships will play a key role in this growth, helping Hearing Dogs deliver their goals to diversify and grow income, increase brand visibility and increase engagement and impact.
This role will be responsible for leading and delivering a high-performing corporate fundraising strategy to secure, grow and sustain impactful partnerships with the corporate sector, forging long collaborations that align business interests with Hearing Dog’s mission. The role will also sit on the Senior Management Team within the new directorate, playing an important part in shaping strategic direction. As well as managing a team of corporate fundraisers, the post-holder will personally lead on high-value partnership development and stewardship, and building a strong pipeline of prospects using insight-led prospect research and industry intelligence.
The successful candidate will have a strong track record in securing and managing high-value corporate partnerships and of leading a corporate fundraising function within the charity sector. You will have a commercial mindset with excellent leadership, as well as relationship building skills at senior levels. You will be a strategic thinker with gravitas and the ability to influence internal and external stakeholders, as well have a sound understanding of CSR, ESG and the motivations behind corporate-charity collaborations.
This is an exciting opportunity to shape and build a high-impact corporate fundraising team at a moment of huge growth for the charity, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss please go to the website for more information
Closing date: Tuesday 29th July, 9.00 am.
This role will see you responsible for the day-to-day loading operations and usage of the Poppyscotland Charity CRM Supporter Database as our Poppyscotland Database Coordinator.
Reporting to our Poppyscotland Database Manager, key responsibilities will include:
- Running daily database routines and associated operational processes to; manipulate, clean, maintain, import and export data across Poppyscotland’s Supporter Databases
- Ensuring daily synchronisation with external systems that have integration with Poppyscotland’s Supporter Databases, producing exception reports as issues are surfaced, initiating fixes as required
- Having a focus on 100% error free, timely and secure management of supporter data
- Being the first point of contact and expert user for Poppyscotland / Royal British Legion colleagues who have data requirements, or whose departments interface with Poppyscotland Supporter Databases
Poppyscotland, as part of the Royal British Legion Group, provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will have demonstrable experience of:
- Experience of CRM systems, specifically Charity CRM (formerly known as ThankQ) - experience in CAREng and/or Raisers Edge may be considered
- Previous database experience, preferably within a large, multi-user environment
- Understanding of database design
- Principles of User Acceptance Testing and scripting
- Windows Based Software
- Reports and report writing
As part of the interview process, there will be a short exercise via ShareScreen on Teams to demonstrate knowledge of how to navigate around Charity CRM (formerly known as ThankQ) and to load files into the CRM platform.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings) to RBL’s London office which is located at 199 Borough High Street, London, SE1 1AA.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: virtual interviews week commencing 21st July 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Community Fundraising Manager
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.
Contract: Permanent
Hours: 30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Interview dates: First-round interviews will be held on a rolling basis
Purpose of the role
- Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
- Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
- Lead the strategy for our Individual/Regular Giving programme
- Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
- Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
- Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
- Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising
Ideal candidate
The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.
Person specification
Essential
- Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
- Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
- Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
- Excellent relationship building skills
- Ability to manage several projects at the same time
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- Understanding of digital marketing
- An understanding of GDPR in relation to fundraising
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
We are recruiting for a Community and Events Assistant to join our team in London; the scope on this job involves….
Job Title: Community & Events Assistant
Location: Hybrid working with the requirement to occasionally work at our Head Office
Salary: £27,926 per annum
Contract type: Full-time, Permanent
Hours: 37.5
Are you a positive, kind, and empathetic individual with strong organisational and time management skills? Do you enjoy connecting with people from all walks of life and want to develop your career in fundraising?
At Refuge, we’re looking for a passionate and proactive Community and Events Assistant to support the delivery of our ambitious plans to expand our Community and Events programmes. This is a fantastic opportunity to gain hands-on experience in fundraising, supporter engagement, and event coordination within a supportive and passionate team.
In this role, you will:
- Be the first point of contact for many of our incredible fundraisers, offering outstanding supporter care and guidance.
- Provide administrative support to the Community and Events team.
- Help to ensure our fundraisers feel valued, informed, and inspired throughout their journey with Refuge.
We’re seeking someone who:
- Is enthusiastic about learning and developing a career in fundraising.
- Communicates clearly and compassionately.
- Believes in equality, diversity, and inclusion.
- Is committed to making a positive difference in the lives of the women and their children we support.
Join us and be part of a team that’s changing lives every day.
Closing date: 9.00am on 21 July 2025
Interview date: 28 & 31 July 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Contract type: Temporary
Location: Peckham Rye
Hours: Full time
Pattern of work: Hybrid – 3 days in the office
Are you an immediately available Finance Officer passionate about working for a charity impacting young lives?
Do you want to work in a small and busy team to expand on your knowledge and experience of Finance?
If so then this exciting Finance Officer role is the right role for you.
Reporting to the Director of Finance and Resources, your duties as the Finance Officer will include;
• Processing all transactional invoices
• Completing payment runs
• Completing month end reconciliation including bank and supplier statements
• Assisting with year end support
• Completing accruals and prepayments
This is a role that will grow as the charity grows given you more exposure to financial management and reporting.
The skills you will to your role as Finance Officer will include your knowledge of debit vs credits, double entry booking and experience in a similar role ideally within the charity and not for profit sector.
If you are interested in applying for the position of Finance Officer through TPP Recruitment please do so by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About our client
Our client is one of the UK's largest independent charitable funders, awarding £100 million annually to support work in health, welfare, education, the arts, and heritage.
The Trust was established to realise the philanthropy of Sir Hans Rausing and to honour the memory of his late wife, Julia Rausing. Julia's legacy reflects a belief in a compassionate society that supports the vulnerable, broadens opportunity, and enriches life through creativity and cultural engagement. The Trust's approach to giving is strategic, responsive, and rooted in enduring personal values.
About the Role
We are seeking a highly organised and detail-oriented Grants Officer to support the delivery of our grant-making programme in Gloucestershire. Working from a shared office space in Stroud, you will collaborate closely with our Gloucestershire-based Trustee and the wider London-based team.
This is a varied and rewarding role focused on grant proposal assessment and due diligence -including the review of organisational and project finances, evaluation of community need, and analysis of grant outputs and long-term impact. You'll be instrumental in ensuring our grant-making processes are smooth, transparent, and effective.
Key Responsibilities
Grant Assessment & Due Diligence
- Review and assess grant applications, focusing on financial health, project feasibility, and alignment with the Trust's funding priorities.
- Summarise key findings, including financial and project overviews, to inform internal decision-making.
- Support impact and risk assessment processes by gathering relevant data and documentation.
Grant Administration
- Maintain up-to-date and accurate records of all applications, grant decisions, payments, and reports using the Trust's Salesforce-based grants database.
- Prepare grant documentation, e.g. payment schedules, offer letters, and agreements.
- Monitor reporting requirements and deadlines, following up to ensure timely submission of reports and other deliverables.
Meeting & Review Support
- Assist in scheduling and preparing for grant review meetings, including Trustee and staff assessments.
- Compile application summaries, reports, and briefing documents to support effective decision-making.
Grantee Communication & Support
- Serve as a primary point of contact for applicants and grantees, responding to queries with clarity and professionalism.
- Ensure grantees are informed of reporting requirements, deadlines, and expectations.
- Draft and proofread grant-related correspondence, ensuring tone, content, and formatting meet high standards.
Monitoring & Evaluation
- Support the collection, review, and analysis of grantee reports, with a focus on financial accountability and project impact.
- Help organise and occasionally accompany the Trustee on site visits to funded projects, contributing to follow-up reporting and observations.
Operational & Team Collaboration
- Contribute to the ongoing development and improvement of grant-making systems and administrative processes.
- Assist in compiling internal and external reports, presentations, and impact materials.
- Foster strong collaboration across the team, supporting coordination between Gloucestershire- and London-based colleagues.
Person Specification
Essential
- Experience in an administrative, project coordination, or grant-related role.
- Excellent attention to detail and high standards of accuracy.
- Strong organisational and time-management skills.
- Clear written and verbal communication skills.
- Confident using Microsoft Office (especially Word and Excel).
- Comfortable working with databases and digital tools.
- Ability to manage tasks independently, while being a strong team player.
- Professional, friendly, and reliable, with good interpersonal skills.
- Commitment to the values and mission of the Julia Rausing Trust.
Desirable
- Experience in a grant-making organisation or charity setting.
- Familiarity with grant c