Social support work jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation and marketing that grows our social businesses and deepens our impact on women’s health and wellbeing.
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.
Job title Head of Income Generation and Marketing
Salary £60,000
Reports to CEO
Time commitment Full-time (35 hours per week) with some evening and weekend work
Start date 5th January 2025
Contract type - 12 months
Applicants must have the right to work in the UK.
We would consider a freelance contract
Location - London Bridge – option to work 1 day a week from home
About the organisation
Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.
Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice
Strategic objective goals:
Together as women:
We create kind, nurturing spaces where we connect and improve our health and wellbeing
We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience
The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.
Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.
We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.
About the role
The Head of Income Generation and Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.
Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement.
This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation and Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact
Our social businesses:
The Gym – Movement, Confidence, and Connection
Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.
The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission
The Café – Nourishing Food, Nurturing Community
Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.
While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge
Room Hire – Spaces that Enable Collaboration and Impact
Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.
We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.
Key responsibilities:
1. Income Generation Strategy
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Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).
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Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.
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Monitor financial performance and make recommendations to meet growth and sustainability targets.
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Monitor return on investment of additional marketing spend
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Budget setting and management of cafe, gym and marketing budgets
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Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.
2. Marketing and Communications
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Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes.
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Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact.
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Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly
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Oversee digital marketing, social media, and community engagement strategies.
3. Outreach and Programme Support
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Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact.
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Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals.
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Contribute to measurement and communication of our social impact
4. Business Development and Partnerships
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Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.
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Explore new partnership opportunities that enhance both revenue and social impact.
5. Line and Task Management
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Line manage the Café Manager, Health and Wellbeing Manager, Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management.
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Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.
6. Performance Monitoring and Reporting
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Set measurable targets for income generation and marketing activity and track progress regularly.
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Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.
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Report to the leadership team on performance, insights, and opportunities for improvement.
7. Values-Driven Leadership
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Embed the organisation’s mission and values into all business and marketing activities.
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Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.
Person Specification
Qualifications
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Relevant degree or professional qualification in business, marketing, social enterprise, or a related field.
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Professional development in leadership, marketing, or business management is desirable.
Experience
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Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business.
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Demonstrated track record of successfully managing multiple business streams or revenue-generating projects.
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Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business
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Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance.
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Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning
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Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.
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Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.
Skills and Competencies
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Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.
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Excellent leadership, team management, and people development skills.
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Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.
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Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.
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Ability to balance financial objectives with social mission, embedding values in all activities.
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Proficiency in digital marketing, CRM systems, and business reporting tools.
Personal Attributes
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Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.
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Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.
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Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.
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Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment
The client requests no contact from agencies or media sales.
CLOSING DATE: 18 JANUARY 2026
IA is offering an exciting opportunity for a compassionate and experienced Stoma and Pouch Care Specialist Nurse to help us lead and develop our strategic clinical support services to people living with an ileostomy or an internal pouch.
The successful applicant will have been in a similar role for at least 12 months as an experienced Stoma/Pouch Specialist Nurse and qualified to at least (NHS) Band level 6. As someone who is passionate about helping people who have been through, or are considering life-changing surgery, your empathetic approach, high standards and professionalism together with your excellent clinical knowledge and experience will put the patient at the heart of everything that you do.
In addition to direct support through one of our many communications channels, your clinical experience will help us to further our charitable aims, developing additional strategic services supported by our team of staff, trustees and volunteers, many of whom have been through life changing surgery themselves.
As someone who is flexible in their approach and is prepared to think outside of the box, each day will offer a different challenge. Whether you are representing IA at external meetings, on various multi-disciplinary committees or advocating for improvements in products and services available to people living with a stoma and internal pouch, your strong voice and stakeholder management skills will represent both the charity and the voice of the patient.
As a hybrid role, the successful applicant is expected to be a self-starter with drive and determination to help us to grow our services and develop our patient support model. The successful appplicant will primarily be based from home (UK only) however the role will include travel to support charity meetings and events, in addition to furthering our strategic aims through networking. Occasional travel to head office in Essex will be required.
Your up-to-date CV, of up to 3 pages, showing all current and past experience to support your application in addition to a covering letter of up to 300 words explaining why you believe you are suitable for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Communications and Marketing Officer
Reports to:Communications Manager
Location:Borough High Street, London SE1 (hybrid role, 2 days a week in the office)
Salary:£30,000
Contract:Two-year fixed term contract
Hours:Full time (35 hours)
Role overview:
We’re looking for an enthusiastic, positive and creative communicator to help our small team support and empower people living with a genetic bleeding disorder.
It might sound obvious, but we need someone who loves communicating - whether that’s chatting to supporters at events, writing engaging content or creating eye-catching social media posts.You’ll immerse yourself in the wide range of work our small charity does and help us maximise its impact.
Your main focus will be on shaping and improving content and engagement on our social media channels, with support from our Digital Marketing and Content Manager, but this is a varied role with lots of opportunities to get involved in a wide range of projects. There’ll also be ample of opportunities to develop your skills and experience – both learning from members of the team and through external training.
We’re really proud of the work we do. This year’s highlights include writing and launching a ground-breaking report on the treatment of women and girls, coordinating a nationwide celebration of sport and organising a weekend event for parents of children newly diagnosed with a bleeding disorder. On top of that, we offer complex support to those in our community impacted by the infected blood scandal.
This is a varied and rewarding role which you can make your own. If you can juggle lots of projects, keep good ideas flowing and want to make a difference to the lives of people with bleeding disorders and their families, we’d love to hear from you.
Background and purpose
We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
- Lives the best life that they can
- Never feels alone or isolated
- Feels empowered and confident.
We do this by:
- Improving understanding about living with a bleeding disorder
- Providing support at all life stages
- Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
We are looking for a Communications and Marketing Officer to promote the vision, values and activities of the charity to grow our profile, membership and supporter numbers across the UK.
You will work closely with the small team at the Haemophilia Society to ensure a positive, engaging, consistent, regular and effective programme of communication.
The Haemophilia Society is a member of the Charity Comms and Charity Digital organisations which offer a range of training opportunities.
Key duties & responsibilities
- Assume the day-to-day running of our social media channels, with support from our Digital Marketing and Content Manager. This includes planning, sourcing and creating content as well as monitoring the channels to ensure comments, queries and feedback is responded to as quickly as possible, liaising with relevant teams where necessary to formulate an agreed response
- Liaising with services, fundraising and public affairs to ensure engaging and informative messaging
- Work with all departments to create content to promote activities, drive member recruitment, fundraising and engagement
- Help to plan, source and create content for our twice-yearly members magazine Community Matters
- Be a guardian of our charity’s tone of voice and ensure it is appropriately used in communications, maintaining consistency and brand awareness
- Work alongside our infected blood community, assisting with relevant updates
- Keep up to date on best practice within the charity sector and particularly changes to digital communications and codes of practice.
Person Specification
Key attributes
•Strong interpersonal skills, ability to collaborate, communicate and build relationships effectively at all levels
•Experience in planning, sourcing, creating and editing content for a range of social media channels
•Experience of creating digital content including photos, videos and graphics
•Excellent writing skills
•Ability to manage own workload and juggle conflicting priorities
•A self-starter with a positive attitude and willingness to work in close collaboration with others across the organisation
•Good attention to detail and accuracy in preparing communications.
Personal qualities
·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds
·Values-driven with a proven commitment to social inclusion and equal opportunities
·An effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and the Haemophilia Society.
Other requirements
- Experience of Adobe Suite is desirable
- Photography and/or videography skills are desirable
- Must be prepared to travel throughout the UK and to work varying hours including evenings and weekends as required
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment
- Undertake any other tasks that may be requested will be at the same level of responsibility and terms and conditions of employment.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising
Alton, Hampshire
(flexible/hybrid working pattern with a minimum of 2 days pw in the office)
37.5 hours per week
Permanent
C£50,000 - £60,000 per annum depending on experience
About the role
Having established a strong fundraising capability and team with significant income growth over the last 4 years, Kidney Care UK is now looking for an exceptional Head of Fundraising to take the Charity to the next level.
You will work closely with the Director of Fundraising, Marketing & Communications to develop and implement a new 5-year fundraising strategy for the charity, with direct responsibility for managing Trusts and Foundations, Individual Giving, Legacy, In Memory, Community, Trade, and Challenge Event income streams.
You will be responsible for building a strong, motivated Fundraising team at the heart of the Charity, leading and inspiring a team of 13 fundraisers.
You will lead on developing and delivering the operational strategies, activities and key programmes of work, set budgets, develop supporter recruitment plans and deliver stewardship that offers a best in class supporter experience. You will inspire supporters to raise more to help more people with chronic kidney disease.
You will report directly to the Director of Fundraising, Marketing & Communications and be expected to manage Fundraising Managers and oversee the wider team.
Over time, you will also have the opportunity to personally develop your own 6-figure income streams and support the Director of Fundraising, Marketing & Communications across his network of 6 and 7-figure prospects and funders.
About you
This is an exciting and challenging role, and an opportunity to take fundraising to the next level in an ambitious and passionate national charity. As such we are looking for an exceptional fundraiser and leader who is comfortable and experienced with change management and leading by example in growing organisations.
With proven leadership skills, you will be enthusiastic, resilient, driven, results-focused, supportive and creative.
You will thrive under pressure and be able to lead and inspire our committed and passionate fundraising team through a period of exceptional growth.
You will be a fantastic fundraiser in your own right and be able to multitask across a range of different activities and income streams.
Most importantly, you will be a great manager of people who leads by example and can demonstrate the ability to build high performing teams.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families.
• Flexi-time – we are flexible about start and finish times, and flexible about your location, but we expect you to be in the office 2 days per week.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere and Charity Comms.
We are the UK's leading kidney patient support charity



Job Title: Business Operations Manager
Reporting to: Head of Operations
Contract: Full time / Permanent
Closing date: 23:59pm, Sunday 16th of November 2025
1st round Interviews: Wednesday 26th & 27th of November (online).
Final stage interviews: First week of December (in-person)
Whitechapel, London with hybrid working (1-2 days per week in office)
At B Lab UK, we help businesses to meet exemplary standards and show the way forward for the whole planet. Naturally, how we run our own operations is absolutely key. That’s where you come in as our Business Operations Manager.
As Business Operations Manager, you will manage the delivery of our annual organisational planning and reporting, which is crucial as we continue to set ourselves ambitious targets. You’ll empower and enable colleagues to perform at their best through streamlined business operations, effective ways of working, and clear and consistent systems and practices. We believe you’ll bring your own unique take on where we can continue to enhance our operations.
B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK.
As Business Operations Manager, you’ll play a critical role in enhancing, embedding and embodying organisational and operational effectiveness.
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Manage the delivery of our annual organisational business planning process, supporting the Head of Operations and partnering with our leadership team, Heads of department and managers to ensure the planning cycle runs smoothly.
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Embed a structured approach to reporting and monitoring.
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Optimise internal knowledge management systems and communication channels to drive clear, effective and consistent internal communication.
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Facilitate access to robust and clean operational data in order to enable data-driven decisions.
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Advise and guide a programme of measuring ourselves against the B Corp Standards.
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Line manage a small team, providing coaching support to enable growth and development.
Please refer to the job description attached to this advert for full requirements for this role.
The kind of things we’re looking for…
We understand that some candidates hesitate to apply unless they meet 100% of the criteria. However, we strongly encourage you to apply if you meet some of the key criteria below.
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Expertise in successfully coordinating the delivery of organisational planning processes, including business planning and reporting cycles.
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Ability to line manage a small team, with an inclusive, coaching approach that will upskill others, build trust and bring out the best in everyone.
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Ability to implement reporting and tracking systems to monitor progress against objectives and ensure accountability.
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Ability to advise on internal knowledge management and operational data, in order to drive business decisions, improve performance and raise the bar across the organisation.
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Good understanding of organisational compliance and the ethical use of data.
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Strong communication skills, with an eagerness to collaborate, provide clear, accessible guidance and advice – and go further together.
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Commitment to bringing ambition, integrity, professionalism and balance to your work – as well as to the principles of justice, equity, diversity and inclusion.
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Proactive problem-solving, with the ability to plan for risks but choose courage over comfort.
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Ability to learn our digital platforms (familiarity with G-Suite, Slack and Asana helpful).
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Passion about sustainability – especially how business can be a force for good.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role provides expert, strategic advice to BSPD on national policy and system-level issues affecting children’s oral health. The Special Advisor will support the Executive and Council through horizon scanning, policy analysis, and strategic guidance on relationships with government, NHS England, and other external stakeholders.
This is a non-trustee, non-media-facing advisory position, working behind the scenes to inform BSPD’s policy priorities and strengthen its evidence-based advocacy.
Please submit the following:
- A short CV (maximum three pages) outlining relevant professional and policy experience.
- A covering statement (maximum 1 page) explaining your suitability for the role and motivation for applying.
The British Society of Paediatric Dentistry (BSPD) is the national society dedicated to improving the oral health of children from birth to 16.
The client requests no contact from agencies or media sales.
Employment and Progression Coordinator
Salary: £30,000 per annum, pro-rata (£24,000 per annum for 28 hours per week)
Hours: 28 hours a week, spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support projects)
Contract: Fixed Term until August 2028
Place of work: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, London SW6 7BF
About Action on Disability
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Youth, Employment, Welfare Benefits, and Independent Living.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.
Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.
We are looking to recruit several support workers to expand our pool.
Purpose of the Role
The Employment and Progression Coordinator supports Disabled young people and adults to move into and thrive in paid employment. Working within AoD’s Employment and Supported Internship programmes, the postholder will provide person-centred guidance, job coaching, and practical in-work support.
The role includes supporting current and past interns, working alongside employers to create inclusive opportunities, and promoting the benefits of employing Disabled people.
Main Responsibilities
Supporting current and past Disabled Interns
- Provide 1:1 and group support to enable people to explore their skills, interests and aspirations, and move into meaningful paid work.
- Support participants to understand their rights at work and access reasonable adjustments.
Employer Engagement and Development
- Build and maintain positive relationships with a range of employers to create and sustain inclusive job and internship opportunities.
- Encourage employers to adapt roles where needed and to provide a supportive working environment.
Programme Delivery and Administration
- Support the delivery of the Employment and Supported Internship programmes, including one-to-one sessions, group activities, and outreach events.
- Support the planning and recording of participant journeys, including achievements, placements and outcomes, using Salesforce and other tools.
- Work in line with AoD’s aims, values and the Social Model of Disability.
Additional Information
- Some evening or weekend work may occasionally be required.
- An enhanced DBS check will be required.
- Travel across Greater London will be required; travel expenses reimbursed according to policy.
- All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability.
In return we offer
- 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
- Life Assurance (1x salary if enrolled in the auto-enrolment pension)
- Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
- 2 weeks Disability Leave pay
- Employee Assistance Programme
Closing Date: 19th November 2025
Interview Dates: Week commencing 24th November 2025
We welcome applications from Disabled people and will provide reasonable adjustments at all stages of recruitment and employment.
We are actively encouraging Disabled people to apply.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
No agencies please.
About Pathfinders Neuromuscular Alliance
Pathfinders Neuromuscular Alliance is a national, user-led charity run by and for people with muscle-weakening conditions. We empower adults with neuromuscular conditions to live fulfilling lives through peer support, information, advocacy, and co-produced research and campaigns. Our work brings together lived experience and academic insight to influence health, social care, and disability policy.
About the Role
We are seeking a Research Officer to support a series of user-led research projects exploring:
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Access to social care and support
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Healthcare access and inequalities
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Sexual health and relationships for people with neuromuscular conditions
This is an exciting opportunity to contribute to cutting-edge, lived-experience research that aims to improve quality of life and influence national policy and practice.
You will work closely with the CEO, Research Manager, and members of our lived experience research advisory group. You’ll be involved in all aspects of the research cycle — from design to dissemination — and will ensure that our research is ethical, inclusive, and grounded in co-production principles.
Key Responsibilities
Research Design & Ethics
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Support the design of research studies in collaboration with the lived experience team and academic partners.
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Support the preparation of ethics applications, participant information sheets, and consent materials.
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Develop interview schedules, focus group guides, and surveys.
Participant Engagement
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Recruit participants through Pathfinders’ network, social media, and partner organisations.
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Ensure accessibility and inclusivity in participant communication and data collection.
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Support co-production activities (e.g., advisory groups, workshops, testing materials).
Data Collection & Analysis
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Conduct qualitative interviews and/or focus groups with participants.
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Support data transcription, coding, and thematic analysis (using NVivo or similar).
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Maintain accurate, confidential records and data management systems.
Reporting & Dissemination
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Contribute to research reports, briefings, and peer-reviewed papers.
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Present findings to internal and external audiences, including at conferences or stakeholder meetings.
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Work with communications staff to translate research findings into accessible outputs for our community and policymakers.
Collaboration & Co-Production
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Embed lived experience leadership throughout the project lifecycle.
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Liaise with academic partners and other charities to strengthen our research and advocacy work.
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Contribute to a culture of inclusive, ethical, and participatory research practice.
Person Specification
Essential
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Experience managing or delivering a research project from start to finish (e.g., Master’s dissertation, PhD, or equivalent applied research).
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Strong understanding of qualitative research methods (interviews, focus groups, thematic analysis).
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Ability to plan and manage multiple tasks, meet deadlines, and work independently.
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Excellent written and verbal communication skills, including report writing.
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Commitment to co-production, lived experience leadership, and inclusive research practices.
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Awareness of issues affecting disabled people and/or people with long-term conditions.
Desirable
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Lived experience of disability, chronic illness, or neuromuscular conditions. Applications will be prioritised where they meet this criteria.
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Experience of working with disabled people or people with neuromuscular or muscle-weakening conditions.
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Familiarity with ethical approval processes (university or NHS).
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Experience with NVivo or similar qualitative analysis software.
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Experience working in a small charity or community-based research context.
What We Offer
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Flexible, remote working arrangements.
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A supportive, inclusive environment led by people with lived experience.
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Opportunities for co-authorship, conference presentations, and career development in inclusive research.
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The chance to shape evidence that can drive change in health and social care policy.
In your cover letter, please demonstrate with examples how you meet the person specifications in the job description.
The client requests no contact from agencies or media sales.
We are looking to appoint an Administration Lead to join the team.
Learning Disability England works hard to be a member led organisation. This role plays an important part in the day-to-day workings of the organisation by leading on the administrative management of memberships and financial functions, as well as supporting projects and events led by other members of the team. The Administration Lead’s contribution will ensure that we deliver a national movement for change and a network for members and partners.
For more information about the role, and for an application form, please download the application pack.
About Us
We are a small staff team of 7 people mostly working part time. All of us are home based and work flexibly. Annual leave entitlement is 27 days plus Statutory Holidays pro rata.
There are different lead roles in the team but being small we support each other and work with members and partners to achieve as much as can together.
Learning Disability England is a membership organisation that brings together people with learning disabilities, family members and people in paid roles to make a difference together.
Being led by what is important to our members is central to how we work. Working closely with the Representative Body and other team members to support being member led is an important part of all our jobs.
Diversity matters to us. We particularly welcome applications from people from Black, Asian or minority ethnic backgrounds as they are currently underrepresented in our organisation.
Closing date for applications is 13th November 2025 at 8am.
We will be conducting online interviews on the 20th November 2025
The client requests no contact from agencies or media sales.
Location: Enfield (Hybrid) (Once Police vetting is cleared, co-located at Police stations minimum 1 day per week – locations across North London)
Salary: £13,135.20 - £14,000.80 per annum (Based on an FTE salary of £32,838 - £35,002 per annum)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 15 hours per week
Contract: Fixed Term Contract (Until 11th May 2026 - with possible extension)
Closing Date: Monday 10th November 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Intervention Partnership Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
As part of an innovative pilot project, funded by the Mayor’s Office for Policing and Crime, Solace will be providing two specialist workers to support victim/survivors engaged in the perpetrator behaviour change programme as part of a conditional caution. The programme aims to address perpetrators behaviour and increase safety for victim/survivors. In doing so, it is essential that the V/S has holistic support to ensure any risks are identified and managed.
This is a pilot project and it is expected that there will be a considerable amount of testing and learning, trailing new ways of working to meet intended outcomes.
About the Role
You will be working closely in partnership with Police forces in North London, as well as the Hampton Trust, to provide support for victim/survivors engaged in the CARA programme. You will also be supporting Police Officers to discuss eligibility for the programme and conditional cautions. You will be developing and delivering a series of training and learning sessions for the Police. As a new project, you will be developing key partnership relations, to strengthen collaborative working between the Police and Solace. You will provide light touch support to survivors whose partners are engaged with the CARA program, assess risk and share key updates with Hampton Trust and the Police to ensure safety.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of dynamic risk assessment and providing emotional and practical support to victims of VAWG. As this is a pilot programme where the delivery model may change, a flexible and adaptive approach to your work is important as well as willingness to contribute to programme evaluation. Part of your time will be spent ensuring that Police colleagues have the information they need to effectively administer conditional cautions so you will work closely with Police, Hampton Trust to develop different training elements, a willingness to develop and deliver this material is essential.
A relevant qualification in VAWG is essential, as well as willingness to undergo Police vetting.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Events Officer
35 hours per week, Monday to Friday 9am–5pm (some evenings and weekends)
Permanent
Hybrid working – home-based and in Alton, Hampshire (two days a week)
£30,000–£34,000 (depending on experience)
About the Role
Are you passionate about creating unforgettable experiences? As our Senior Events Officer, you’ll take the lead in planning and delivering a portfolio of high-profile fundraising events that inspire, engage and make a real difference for kidney patients. From overseeing event logistics and marketing to managing budgets and nurturing supporter relationships, you’ll ensure every event runs smoothly and every supporter feels valued.
You’ll also mentor and guide either our Event Officer or Fundraising Assistant, helping to build a high-performing team that shares your passion for delivering outstanding events.
If you thrive in a fast-paced, hands-on environment and love seeing your ideas come to life, this is the role for you.
Join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021
What You’ll Do
- Lead the planning, management, and delivery of a varied portfolio of fundraising and challenge events, for example: Cambridge Half Marathon | The Big Half | London Landmarks Half Marathon | Manchester Half Marathon | Virtual Challenges (Marathon May, October Dog Walk) | Great North Run | Cardiff Half Marathon | Do your own thing | plus other events as agreed
- Oversee event budgets, monitoring costs and ensuring financial targets are met.
- Line-manage, coach and support the Fundraising Assistant to ensure team success.
- Develop and implement marketing and recruitment strategies to maximise participation and income.
- Deliver exceptional supporter experiences, ensuring participants feel valued and inspired.
- Build and maintain strong relationships with suppliers, agencies and partners.
- Ensure all events comply with health, safety, insurance and risk regulations.
- Evaluate event performance and produce insightful reports to drive continuous improvement.
- Collaborate with colleagues across fundraising and communications teams for integrated campaigns.
- Keep up-to-date with market trends, exploring new opportunities for the charity.
What You’ll Bring
- A minimum of two years’ experience in a fundraising or events role, with a proven ability to deliver successful events.
- Proven experience in organising challenge events, using creativity and strategy to maximise participation and revenue.
- Line management experience, coaching and inspiring colleagues to reach their potential.
- Excellent project management skills – you can juggle multiple events and deadlines with ease.
- A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
- Strong communication and interpersonal skills – you know how to build lasting relationships.
- A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
- Experience managing budgets and suppliers to ensure smooth event delivery.
- An eye for detail and a knack for problem-solving, keeping events running seamlessly.
Desirable:
- Experience with Beacon or other fundraising databases.
- Knowledge of fundraising regulations and data protection.
- Understanding of long-term or chronic health conditions.
Why Join Us?
Kidney Care UK is at the forefront of supporting people affected by kidney disease. By joining our events team, you’ll play a key role in helping us engage with supporters, raise vital funds, and make a tangible impact on people’s lives. Plus, you’ll get to work in a supportive, friendly and flexible environment where your ideas and creativity are celebrated.
Employee Benefits:
Opportunities to take on an apprenticeship: Fundraiser (level 3) - apprenticeship training course
Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
We’re looking for an energetic and creative Community Development Worker at the Thornbury Centre in Bradford. You’ll plan and deliver engaging activities for families and residents - from Stay and Play sessions to community discussions and reading groups.
You’ll also support our food pantry and community library, provide advice and signposting to local people, and work closely with volunteers, schools, and partner organisations to make a real difference.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Research Manager
Reports to: Research Lead
Salary: £52,736
Contract: 18 months fixed term
Location: Central London or Hybrid (see below)
Closing date: Thursday 20th November at 12 pm
Interviews: Week commencing - 1st December 2025
About the Youth Endowment Fund
We exist to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 509 children were tragically admitted to hospital after being assaulted with a knife. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
At the Youth Endowment Fund, we are working to create lasting change. To succeed, we must build a world-leading body of knowledge on the violence that affects young people and how it can be stopped. This means producing rigorous, relevant evidence — through synthesis, data analysis and in-depth research into young people’s lives. But knowledge alone isn’t enough. We must make it accessible and actionable: showing what works, how services need to change, and how the systems around them must adapt. And we must partner with the people who can make change happen — across policy, practice and local systems — to turn evidence into impact.
About the role
We recently started a new workstream of research into why violence happens, and which children are most vulnerable. We are working with experts across research, policy and practice to investigate:
· What are the risk and protective factors for violence?
· Why does violence happen? What are the underlying causes?
· How can we use this research to improve policy and practice, and keep children safe?
We are recruiting a Senior Research Manager to lead a portfolio of projects in this workstream. This will include research exploring how predictive tools and algorithms are used to assess risk of involvement in violence and guide support decisions.This joint programme with UKRI Safer Streets Mission will investigate whether these tools can help practitioners identify people at risk accurately, safely, and fairly—and whether their use improves outcomes.
Predictive tools are structured frameworks that aim to help professionals such as police analysts or social workers assess someone’s likelihood of committing violence. They differ from “pure” professional judgement, where practitioners rely solely on their own assessment without a formal checklist or model. These tools have been used for years but are becoming both increasingly powerful and controversial as new approaches, including machine learning, emerge.
The Senior Research Manager will commission and oversee a research team to deliver two projects:
1. A systematic review of existing research on predictive tools in violence prevention.
2. Primary research on how these tools are currently used in England and Wales, including their practical and ethical implications.
The final report will assess predictive accuracy, impact, implementation, ethics, and equity. The Senior Research Manager will ensure methodological rigour and translate findings into clear, actionable guidance on whether and how these tools should be used.
The Senior Research Manager will also lead a range of related projects, such as:
· Commissioning new research into the causes, risk factors and protective factors for violence.
· Contributing to the development of accessible online tools (similar to our existing Toolkit) which make this research accessible and help decision makers target support where it is most needed.
The Senior Research Manager will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.
Please go to our website for the full 'About You' section and job description.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
Our office is located in Central London. Team members who reside within the 32 London Boroughs or are within a 90-minute commute are expected to attend the office at least two days per week.
For those living outside of London but within England, Scotland, or Wales, the expectation is to work from the London office two days per month.
As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
To Apply
To apply, please send a CV, a cover letter answering the questions below and complete the monitoring form. You can submit your application by clicking on the "Apply for this" button by 12:00pm Thursday 20th November 2025.
When applying for this role, please ensure that your cover letter, within a maximum of 1000 words, covers the following questions:
1. A clear example of when you have translated complex research findings into actionable and usable summaries or guidance for policy makers or practitioners
2. A clear example of a research project you have delivered or commissioned, and explain how you ensured its quality
Interview Process
Interviews will take place on week commencing 1st December 2025.
There will be a task to prepare for in advance of the first stage interview and a possible second-stage interview stage.
PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 25 days holiday plus Bank Holidays and 3 additional closure days over Christmas
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
[1] We have launched a call for proposals for teams to do this work. You can read more about this here.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Old Meeting is a fellowship of the United Reformed Church, worshipping God, supporting each other and sharing the Message of the Good News throughout Bedworth's diverse community. As part of our vision for growth we are looking to recruit a Youth and Families Worker to help our work with young people and families. We are looking for someone who will share our enthusiasm to reach out with the Gospel and with God's love, to develop our outreach through Messy Church and other activities and to find new ways to worship which will include all generations.
As our Youth and Families Worker you will be at the heart of our outreach with young people and families.
This role is for you if:
You have a strong Christian faith which you are able to share with others
You are an active member of a recognised Christian worshipping community
You have a qualification in Youth and Children’s Work or relevant experience of working with families and children in a paid or voluntary capacity.
You have a willingness to engage with the local community and connect with young people and families
You have a willingness to be flexible and work in partnership with others involved in the project and to encourage and recruit new volunteers
You can show the ability to build trust and develop close working relationships both within the church and externally
You can show the ability to manage your own time, work unsupervised, keep records and expenses up to date.
You have an awareness of statutory regulations surrounding safeguarding and children, youth and families’ work generally.
You have a desire to bring new ideas to enhance the life of the Church
You have a willingness to share in the life of Old Meeting including worship on average two Sundays per month and some mid-week activities.
You are looking to develop leadership of intergenerational and/or Fresh Expression worship
What you'll be doing:
You will assist with development of activities for young people and the establishment of a youth outreach programme
You will assist in the development of Messy Church
You will work with the existing leaders of Messy Church (for families) to increase the opportunities for engagement, for example through holiday projects, after-school club activities or in Fresh Expressions (such as Forest Church)
You will plan and enable intergenerational social activities
You will develop relationships with children and families and provide a pastoral ear for connected families
You will build effective relationships with local schools
You will help develop “Vintage Messy Church” activities for older people which will lead to active participation in the worshipping community
You will participate in, and occasionally lead, Sunday worship and other aspects of Church life
In due course you will seek funding to sustain (and even grow) the outreach
You will share in other tasks as may be agreed between you and the Pastoral Support Group as opportunities arise
Outline Terms and Conditions
1. Appointment will be subject to a satisfactory Enhanced DBS disclosure and the taking up of no more than two satisfactory references.
2. Appointment will be subject to the satisfactory completion of a six-month probationary period.
3. The appointment will be for three years in the first instance (subject to the probationary period noted above),
4. The hours of work will be 20 hours per week, flexible by need and negotiation. It is anticipated that evening and weekend working will be part of the role, along with the main Christian festivals.
5. The Salary will be £15 per hour, paid monthly by arrangement.
6. Paid holidays – 25 days per year pro rata plus public holidays
7. The post is based at the Old Meeting URC. The person appointed will be required to travel in the local area and will also be able to work from home by agreement.
8. The Minister of Old Meeting URC, or an Elder appointed by the Elders Meeting, will be the line manager
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Partnerships Manager: Changemakers, you’ll lead the team that supports HOST’s global community of hosted partners (HPs). You’ll oversee all Community Support activity, ensuring partners receive the clear, responsive, and values-led service that enables them to focus on making change happen.
This role sits at the heart of the Partnership Management Circle. You’ll manage a small, high-performing team of Community Support Leads, coordinate cross-team development projects, and ensure that systems, processes, and communications evolve in step with the growing needs of our hosted partners.
Core Responsibilities
1. Leadership and Management
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Line manage the Community Support Team, providing coaching, direction, and performance feedback.
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Oversee delivery of all Community Support activities, ensuring consistency, quality, and alignment with HOST’s mission and tone of voice.
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Coordinate cross-team projects that strengthen HOST’s service offer and internal collaboration.
2. Hosted Partner Experience and Development
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Lead the design and delivery of the Hosted Partner Journey, from onboarding to exit.
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Oversee the production of guides, FAQs, and templates that improve hosted partner understanding and experience.
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Manage complex partner queries and ensure appropriate resolution in collaboration with Legal, Finance, and Operations.
3. Systems, Processes, and SOPs
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Develop and maintain all Community Support SOPs.
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Support the development and testing of HOSTHub features relevant to Project Hosting.
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Work with the Tech and Operations teams to improve efficiency and automation.
4. Risk and Compliance
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Lead risk identification, screening, and management for Hosted Partners.
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Work closely with the Legal Circle on legal requests, contract amendments, and risk escalations.
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Maintain accurate documentation of risk assessments and resolutions.
5. Pricing, Performance and Development
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Set and manage pricing within the approved HOST fee range.
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Track and analyse key performance indicators (KPIs) with support from the Data Analyst.
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Lead annual Project Hosting service reviews and contribute to continuous improvement.
6. Collaboration and Communications
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Work with Communications to deliver partner-facing materials, including the Project Hosting Bulletin.
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Ensure all partner resources reflect HOST’s empowering, expert, and empathetic tone.
Required Experience
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5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO.
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3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures.
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2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management.
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Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms).
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Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues.
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Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency.
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Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements.
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Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications.
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Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams.
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Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.



