Social worker volunteer roles in city of edinburgh, scotland

Social Media Analyst Volunteer

Team:                      Marketing

Location:                Either remote working or from our offices in Leeds

Time commitment:  1-2 days a month

_________________________________________________________________________

About Candlelighters

Candlelighters provides financial, emotional and practical support to families affected by childhood cancer in Yorkshire. We support around 150 new families each year and our work ensure the whole family unit is supported in these extraordinary circumstances.

We support children and their families from diagnosis and throughout their journey, including financial support, practical help in hospital, much needed breaks, as well as emotional and well-being support at our Family Support Centre (The Square) and in local communities across Yorkshire. 

Purpose of the Role

At Candlelighters we utilise social media to increase awareness of the charity and childhood cancer. We use it to attract new supporters, and encourage existing supporters to actively take part in activities to make a difference for children with cancer and their families – whether that be donating, fundraising or volunteering. We would love a volunteer to help analyse the effectiveness of our social media each month to help us continue to improve the effectiveness of our social media marketing.

Key Activities

-Download data from each social media channel to produce a report on key metrics such as reach, engagement, and followers.

·Identify trends in performance by comparing monthly and annual results.

·Identify types of posts that have performed well or not.

·Make recommendations for future posts and strategies.

Volunteer Requirements

·Experience of social media analytics.

·Ability to use Microsoft word, excel and outlook.

·Excellent interpersonal and communication skills.

·Knowledge or experience of marketing.

·Good working knowledge of social media.

·The ability to use their own laptop for the work.

Support and Benefits

You will receive:

· Thorough induction & training to give you the confidence to perform your role well and to the best of your ability

· Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters

· Ongoing support from the Fundraising and HR teams

· The opportunity to meet lots of new, friendly people

· The opportunity to expose yourself to new experiences

· Mileage (reimbursed at HMRC rate) and other reasonable expenses reimbursed, in accordance with our Expense Policy

· Regular reviews with your Volunteer Supervisor to help you develop in your role

· Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer

· We can be a reference once you’ve volunteered for three months

· Access to the MINDFUL EMPLOYER+ 24/7 mental health hotline

· Charity Worker Discount card

· Access to The Company Shop

The Role

Our Lotus Community works alongside the City of Edinburgh Council to provide accommodation for 14 young people (aged 16-18), who are unaccompanied asylum-seekers. They come from a variety of different countries.

The community is a step towards independent living, whilst they await a decision about their ‘leave to remain’ in the country. The asylum procedure can be a long, complicated, overwhelming and challenging process. We support the young people in the best way during this stressful time (and after). They are supported by social workers and a guardianship service as well.

What will you do as a volunteer?

We are looking for highly motivated individuals who work well independently, are proactive and can get involved in community activities. You will support the residents of the community and help look after your shared spaces in the flats. Most of the residents have basic living skills, including cooking, cleaning and budgeting. We offer further support where needed.

We can also help them gain confidence and knowledge of the local area. This is to enable them to take further steps towards independence and integration in the local community. This is also with the purpose of them moving on to accommodation that better suits their needs in the future.

Depending on the season, and interests and abilities of the residents, your tasks can include:

• Being a peer mentor and staying in touch with the residents via WhatsApp
• Organise our monthly community meeting
• Organise activities, which can be walks, cycling, board games night, karaoke, tea and cake (whatever your interests) for the residents to come along.
• Reporting issues with the flat, repairs etc.
• Making sure that all rooms always have the equipment needed (cleaning products, toilet roll, hand sanitiser, condoms etc).
• Updating your (online) calendar for the week, so everyone knows when you are volunteering and not.
• Working together with your fellow volunteer(s) to organise activities and arrange rota.

What you get:

Location: You will live in a studio bedroom in the flat alongside the young residents. You will not pay for rent or bills (including internet).

Time: 20 hours per week for minimum 6 months. These are during the evening and weekends, with exception for a few hours spent in meetings and alike.

You can volunteer and work part time at the same time. You will organise your volunteering hours with the other volunteer.

We will provide support and training needed for you to engage with the tasks and young people in a safe manner. Support, supervision and team meetings are every month.

Exciting opportunity as Chair of trustees of a small and dynamic arts and crafts re-use charity in SW London looking to take the charity forward and grow and diversify its income streams.The Chair will join an established and small board of trustees and must be experienced in leading a board in terms of strategy, risk and planning, financial governance, building positive relationships, one-to-one reviews with trustees to bring out the best in them, building the board and growing the charity's impact. 

The Chair will have a wide-ranging impact, shaping the charity's strategic direction and helping it achieve the charity's mission to promote artful re-use of waste materials diverted from landfiil and incineration for use with a wide range of beneficiaries for artistic, educational, recreational or therapeutic benefit throughout south-west London. Your leadership will ensure that the charity provides and extends its range of support and services to existing and future beneficiaries and maintains its role as an active participant in the circular economy. 

Treasurer 

Closing date Midnight Sunday 26th October 2025 

We are looking for ambitious and passionate Treasurer to join our Team at Advicenow at a time of growth for the charity but also substantial social and economic challenges for our beneficiaries.

Advicenow has been providing legal support to individuals and communities since 2011. We provide routes to access to justice for people who are otherwise unable to secure basic rights and entitlements to their income, their home and to protect their families. We have a strong track record in leading technological innovation, and educational and research design to tackle legal needs at scale.

As a member of the board you will ultimately be responsible for the overall direction, vision and strategy of Law for Life. We are seeking an enthusiastic and committed Treasurer to work alongside the Chair, Board, CEO and Finance Manager to ensure the charity’s financial wellbeing, accountability, and sustainability.

You will have the ability to innovate, to think strategically, while demonstrating sound judgement. You will help us to move on to the next stage of our three year strategic plan.

We are looking to appoint individuals who share our values in social justice and legal empowerment and would like to become involved. In particular, we would also like to hear from people who have experience in any of the following areas:

• People with experience in financial management, accounting, audit, or a senior finance role in a relevant sector.
• Professional experience in working with or advising Boards on financial matters, particularly in a charity context.
• Leadership or governance experience in charity & non-for-profit, justice & human rights, health, or technology sectors.
• People with lived experience of legal, social, or financial challenges similar to those faced by Advicenow’s service users, offer a first-hand perspective on their needs and barriers to access.

We are searching for people from all backgrounds and sectors but are particularly keen to enhance Board expertise from people with lived experience of discrimination, poverty or access to justice needs.

For more information and how to apply download our recruitment pack.

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

We know that the right support at the right time makes all the difference.

Family Lives provides targeted early intervention and crisis support to families who are struggling.

Purpose of the role:

To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.

Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.

Our volunteers often tell us how rewarding their time with us is.

You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.

We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.

We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.

Module One = Tues 16th Sept

Module Two = Wed 24th Sept

Module Three = Weds 1st Oct

Module Four = Weds 8th Oct

Module Five = Wed 15th Oct

10am to 2pm

You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.

Are you aged between 16 to 25 years old? Do you want to make child poverty a thing of the past? Applications for our Youth Ambassador scheme are now open. We are looking to recruit 4 new Ambassadors.

Deadline for applications is 7th October 2025.

We are committed to developing and retaining Ambassadors that are representative of the diverse communities that we serve. We’re striving to build an inclusive workplace culture where everyone feels valued and diversity is celebrated by everyone.

We encourage people from all sections of the community to apply to be ambassadors. We particularly welcome applications from people living in Wales, Devon, Cornwall and the Midlands, young parents and people receiving benefits, because these groups are currently under-represented in our ambassadors.

Length of role:

One year minimum, with an option to continue on further. Ambassadors are aged between 16 and 25.

Role purpose:

To work alongside the existing Youth Ambassadors, to bring your own knowledge and experience, passion and enthusiasm to the group. These current Ambassadors have recently published this report about the impact of the cost of living crisis on 16 to 25 year olds. From this the Ambassadors have been campaigning to address differences in pay between younger workers and older workers. Ambassadors also work to support the work of the Coalition in other ways including attending meetings, working with member charities.

Other work as part of this role could include:

• Writing blogs for the website

• Developing surveys and conducting research

• Speaking to the media (we will provide training, and there is no need to do this if you don’t want to)

• Meeting MPs

• Speaking at events

Time Commitment and payment: This is flexible, you can do as much or as little as you like. We generally have a one hour meeting a month, and will organise a summer in-person meeting. Between that you may spend a couple of hours a month working on projects that interest you. Youth Ambassadors are remunerated for their time spent volunteering at a rate equivalent to the London Living Wage. This can either be with money via a bank transfer or with vouchers. We do not provide payment for taking part in media interviews, to ensure you never feel like you have to do these.

What’s in it for you? You will have the opportunity to work alongside a likeminded group of young people, who all want to ensure no child in the UK is growing up in poverty. We provide you with training on areas like campaigning and public speaking, you can find out how charities work, and we can use any existing skills and talents you have like drawing, video making etc. to influence MPs.

About Us

The Pathfinders Organisation CIC is a community-focused, values-driven social impact organisation based in Birmingham. We’re dedicated to empowering individuals and communities through creativity, collaboration, and meaningful opportunities.

As a volunteer with us, you’ll gain real-world experience, build transferable skills, and connect with a supportive, mission-led team.

The Opportunity

We’re currently looking for volunteers to join our organisation across a number of departments. This is a generalised volunteer post – once you apply, we’ll connect with you to explore your skills, interests, and which team you’d be best suited to. This is a flexible opportunity, yet a commitment of 6-8 hours per week is required.

Our departments include:

• People & Culture (HR & Wellbeing): Recruitment, onboarding, volunteer engagement, and supporting a positive team culture.

• Creative: Content creation, design, storytelling, branding, and social media support.

• Data & Reporting: Research, impact measurement, data collection, analysis, and reporting.

• Outreach: Community engagement, partnerships, events, and external communications.

What You’ll Gain

• Practical, hands-on experience in a social impact organisation.

• Mentorship and guidance from experienced professionals.

• Transferable skills in teamwork, communication, and organisation.

• Certificate upon successful completion.

• A supportive and inclusive environment where your ideas are valued.

What We’re Looking For

We welcome applications from students who want to grow their skills while giving back.

Some general qualities we look for:

• Strong communication and teamwork skills.

• A proactive and curious mindset.

• Organisational and time-management skills.

• Willingness to learn and take initiative.

• Basic IT literacy (Google Workspace, MS Office, or similar).

Additional skills (depending on department) may include:

• Creativity (graphic design, content writing, video editing).

• Data analysis and reporting.

• HR/people management interest.

• Community engagement or event support.

Important Information

• This is a voluntary position (unpaid) and not a contract of employment.

• We ask for a minimum commitment of three months (flexible around academic schedules).

• Volunteers are expected to comply with our confidentiality, data protection, and equal opportunity policies.

• You will receive regular supervision and feedback to support your development.
   

WHO ARE WE?

Palmed Academy, the education arm of Palmed UK, is training the next generation of healthcare workers in Gaza. There is an extreme shortage of health workers and limited educational opportunities for medical, dental, and nursing students in Gaza. 

We aim to provide medical, nursing, and dental students with the resources, training, and opportunities to advance their education and become the future healthcare workforce in the Gaza Strip. We do this using a hybrid learning model - an online learning platform supported by international faculty to supplement on-the-ground clinical teaching by local faculty and healthcare workers.

This program is entirely free for the students. It costs about USD 150 / month to produce One Future Healthcare Worker through this program.

OUR IMPACT 

2100 Palestinian medical students are continuing their undergraduate education through GEM’s hybrid model. We have expanded to include nursing and dental  programs. 200 new doctors graduated in Gaza in January 2025, and our first cohort of nurses is set to follow in summer 2025.

JOIN US, DRIVE THE CHANGE 

Your support empowers the next generation of healthcare workers in Gaza to save lives and rebuild hope - one student, one patient, and one community at a time. 

We need support from the global community to build awareness, forge partnerships, lead on new initiatives and projects, and help us in social media, marketing, and fundraising. Lend your skills for a sustainable impact on Gaza’s healthcare!

WHAT WE ARE LOOKING FOR 

Palmed Academy is seeking a talented web designer to volunteer with us in building a new website. This is a great opportunity to showcase your creativity, build your portfolio, and contribute to an educational initiative that makes a real impact.

Our current website has a complex back-end interface that is difficult to manage. We are looking for a web designer to build us a new website using a no-code or low-code web design tool (e.g., Squarespace, or similar), ensuring it has a clean and simple back-end interface. Once built, the site should be easy to update by volunteers with no coding knowledge, so that content changes and updates can be managed smoothly by our team. This is a short-term project that should ideally be completed within 3-6 months, depending on the volunteer's availability. 

Skills required

• Experience designing websites with no-code tools, e.g., Squarespace 
• Strong eye for design, layout, and user experience.
• Be able to make the site responsive across devices.
• Create a clear handover process for future maintainers.
• Be collaborative, patient, and motivated by making a positive impact.

Be part of a dynamic and growing international volunteer team dedicated to making real change in the current and future healthcare in Gaza. As this is a volunteer role, hours and working arrangements are flexible to your availability. Be part of a supportive, mission-driven environment where your work truly matters.

WHO ARE WE?

Palmed Academy, the education arm of Palmed UK, is training the next generation of healthcare workers in Gaza. There is an extreme shortage of health workers and limited educational opportunities for medical, dental, and nursing students in Gaza. 

We aim to provide medical, nursing, and dental students with the resources, training, and opportunities to advance their education and become the future healthcare workforce in the Gaza Strip. We do this using a hybrid learning model - an online learning platform supported by international faculty to supplement on-the-ground clinical teaching by local faculty and healthcare workers.

This program is entirely free for the students. It costs about USD 150 / month to produce One Future Healthcare Worker through this program.

OUR IMPACT 

2100 Palestinian medical students are continuing their undergraduate education through GEM’s hybrid model. We have expanded to include nursing and dental  programs. 200 new doctors graduated in Gaza in January 2025, and our first cohort of nurses is set to follow in summer 2025.

JOIN US, DRIVE THE CHANGE 

Your support empowers the next generation of healthcare workers in Gaza to save lives and rebuild hope - one student, one patient, and one community at a time. 

We need support from the global community to build awareness, forge partnerships, lead on new initiatives and projects, and help us in social media, marketing, and fundraising. Lend your skills for a sustainable impact on Gaza’s healthcare!

WHAT WE ARE LOOKING FOR

We're seeking a passionate and proactive Fundraising and Marketing Coordinator to help us grow our impact. If you're a creative communicator with a talent for building relationships and securing support, we’d love to hear from you.

Key Responsibilities:

• Develop and implement fundraising strategies to support Palmed Academy's growth and programs.
• Identify and cultivate relationships with potential donors, sponsors, and funding partners.
• Support grant writing and reporting processes.
• Plan and coordinate fundraising campaigns and events (online and offline).
• Maintain donor database and ensure timely stewardship and communication..
• Develop marketing materials such as brochures, presentations, and donor packs.
• Collaborate with team members to ensure consistent branding and messaging.
• Monitor performance of marketing activities and adjust strategies accordingly.

What difference will you make?

Be part of a dynamic and growing international volunteer team dedicated to making real change in the current and future healthcare in Gaza. As this is a volunteer role, hours and working arrangements are flexible to your availability. Be part of a supportive, mission-driven environment where your work truly matters.

National Ugly Mugs (NUM) is seeking people with a passion for sex workers’ rights and
safety to join our Board of Trustees.

About NUM and the role of trustees
NUM is a UK-wide charity working with sex workers to end all forms of violence against them. We design and deliver safety tools, carry out research, and provide specialist support services for people in adult industries. We serve sex workers of all genders, ages, abilities, cultures, and modes of work. Our secure digital reporting and alerting system warns communities about dangerous individuals, while our experiential support staff and trained Independent Sexual Violence Advisors (ISVAs) offer one-to-one, trauma-informed advocacy. We ensure sex workers have the information and resources they need to make informed choices about their lives.

Our wellbeing drop-in service (first launched in Glasgow) has now expanded to Manchester and London, alongside the addition of our dedicated vocational support programme for people looking to transition, diversify, or leave sex work. Our racial justice programme reclaims narratives on sex work and race through in-depth conversations, research, and collaborations between racialised sex workers and anti-racist activists, focusing on experiences across five key areas of public life. We conduct research, deliver education packages for professionals, and advocate for policy change to improve safety, rights, and recognition for sex workers across the UK.

We place lived experience at the heart of all services and decision-making, ensuring our
work reflects the needs, priorities, and expertise of the communities we serve.

Trustees at NUM play a vital role in helping us fulfil our core mission of ending all forms of violence against sex workers. They support NUM as an organisation and the members of the NUM team by providing support, advice and guidance through our day-to-day operations and the overall strategic vision of the charity. Some of that takes place at quarterly trustee meetings, where the CEO reports on NUM’s work and brings decisions and choices to the board for discussion and advice, and some takes place between meetings when individual trustees have skills or experience that can support team members and have the time to take on a supportive or mentoring role. Our current trustees bring with them a wide range of
experience from sex worker organising and advocacy, media and public engagement,
campaigning and social justice, academia, finance, and other aspects of the third sector.
They also oversee legally required duties such as approving the annual report, reviewing
risks and finances, and ensuring the charity complies with the law and meets its charitable
objectives.
Trustee roles are voluntary positions. However, NUM will pay for any reasonable expenses incurred as part of the role.

Who we’re looking for
The most important thing is that you believe in NUM’s work and want to join us to help us
continue this. We need people willing to volunteer their time to shape our practice and our services, and guide the charity as we continue to meet the needs of sex workers across the UK.

We particularly welcome applications from those with:

• Lived experience within sex worker communities
• Legal expertise (particularly relating to organisations, governance, and charity law)
• HR expertise (including recruitment, compliance, and employment law)
• Fundraising and income generation expertise

This experience may come from trustee roles, management positions in third-sector organisations, or other relevant voluntary or lived experience. You don’t need prior trustee experience — what matters most is commitment, skills, and a willingness to learn.

We value skills, competencies, and lived experience over job titles, and encourage applicants to draw on the full range of their background — including voluntary roles or sex work-based examples from their working history. We are looking for people who understand the realities of working within a charity and who can bring fresh ideas, insight, and expertise to support NUM’s mission.
If you don't have the specific skills listed above but believe you could contribute in other ways, we’d be happy to hear from you — please get in touch to discuss.

We are looking for Trustees who are proactive and solutions-focused. Individuals who, when they see a challenge, are willing to take the lead in mobilising others and driving practical action. Someone who doesn’t wait to be asked, but steps in with energy, clarity and a positive mindset to help move things forward collectively for NUM and in the pursuit of our
charitable goals.

Other skills and attributes that we would like from any prospective trustees are:

• A strong commitment to the mission and core values of NUM
• A high degree of integrity
• The ability to think strategically and plan for the future with good judgement
• Critical thinking skills
• Creativity
• The ability to work well as part of a team to collectively make decisions surrounding
• NUM’s future work, vision and strategy
• A willingness to undertake any necessary training
• An understanding of safeguarding
• An understanding and acceptance of the legal duties, responsibilities and liabilities of being a charity trustee

We know that great boards bring together a mix of perspectives, skills, and experiences - both lived and learned. We’re especially keen to hear from people whose voices are often underrepresented in leadership, including (but not limited to) people with experience in the sex industry, people of colour, LGBTQIA+ people, disabled people, people under 30 years old, and those from working-class backgrounds. If you care about our mission and meet the core criteria, please consider applying - even if you don’t tick every single box.

The responsibilities of trustees at NUM include:

• Attend four regular board meetings a year (online and/or in person)
• Advise on, and help develop, organisational strategy and delivery, including policies that fall within your expertise
• Ensure compliance with governing documents and the law
• Ensure accountability to funders, NUM members and wider movement
• Maintain proper fiscal oversight, signing off and scrutinising reporting against budgets
• Oversee the management of risks to NUM’s funding, reputation and delivery
• Exemplify NUM’s values and culture through ways of working and interacting
• Maintain effective board performance (including appointing new board members)
• Effectively work with, and respect the expertise of the NUM staff and volunteer team

We estimate that the role will require approximately 1–2 days per month, including quarterly meetings and some responsiveness between these. The standard term for a Trustee is 3 years.

�� Join Our Mission as Treasurer – Help Rescue Vulnerable Children in Nepal! ��

Are you an accountant looking to use your financial expertise for a powerful cause? We are seeking a passionate Treasurer to join our dedicated board and help transform the lives of vulnerable children in Nepal.

Who We're Looking For: 
✅ Finance professionals - whether formally qualified (AAT, CIMA, ACCA, ACA), part-qualified, or experienced through practice 
✅ Strong analytical skills and ability to translate financial insights into clear, strategic action 
✅ Passion for making a real-world impact through good governance and financial stewardship

✨ Be part of a dynamic, supportive team committed to child protection.
✨ Shape financial strategy for an inspiring international charity
✨ Gain valuable trustee experience with flexible commitments (6 meetings/year + remote tasks).
✨ Potential to visit our life-changing projects in Nepal!

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.

What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.

How often will I be needed?

• 4 Hours per Event

Key requirements

• 1 reference

Location

Region

• Northern Ireland

Additional location information

• Currently looking for applicants within the Belfast area Only

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people • An empathetic and professional manner. • Good communications skills with active listening. • An interest in helping people access the information they need.

Role Profile

Job Title: Community Engagement Volunteer – Norfolk & Suffolk Victim Care Service

Place of Work: Office & Community based

Hours of Work: Minimum of 8 hours per month

Reporting to: Partnerships & Inclusion Lead

Screening: Enhanced DBS check & Non-Police Personnel Vetting (NPPV) – Level 2 (?)

We accept applications from people with a wide range of skills & experiences. Existing knowledge & previous experience are not essential and a full training program will be provided as part of the role. The victims of crime that face our service are of a wide range of people and we are searching for a wide range of volunteers to suite the needs of our service users.

Purpose of the role

To support and work alongside our Partnerships & Inclusion Manager on face-to-face- visits at conferences and events in the community. You will provide direct support to victims of crime in the local community and complete satisfaction surveys for the service, and sign post them on to other local services based on their individual needs..

Activities

· To Support the Partnerships & Inclusion Manager, and other case workers at events. This doesn’t necessarily have to mean you will take a lead at these events but you will be there for face-to-face support for the service users. This could include general chat, making hot drinks, and delivering leaflets, and sign posting to local services.

· You will engage with the public and promote the service to victims of crime, sometimes on occasion where the crime is historic. You will support the Partnerships & Inclusion Manager with running sessions within the community.

· You may come into contact with service users on the tail-end of their journey and will sign post them to any additional services which may help their needs. This could include regular check-ins and follow-ups to see if the service users have used the services available to them.

· Engage with local Universities to spread awareness of the service, common crimes more broadly, and be a part of the overall prevention of crime.

· You will gain a general understanding of the service and the types of crime local to Norfolk & Suffolk. This could include data analysis, crime prevention tactics, and sharing and communicating this information to the general public, service users, and team members as a whole.

· You will be a part of a group that provides initial support to service users and play a front-facing part of the service.

· You will listen to the needs of service users and link them up with relevant support available within the community.

· You will work in partnership with other services and charities to understand what is on offer for Victims of Crime.

· You will support and fill in for practitioners at events which could include for some of our volunteers the opportunity to deliver talks at places such as schools. This includes all other Catch22 policies and legal obligations such as adherence to GDPR.

· You will collect survey responses but also liaise with Partnerships & Inclusion Manager and other team members to respond to the survey if required.

· Ensure that our service users are kept safe and adhere to Catch22’s safeguarding policies and procedures.

Skills & Qualities

· Has an interest and enthusiasm for the Criminal Justice System and a want to care for those that have been a victim of crime.

· Any skills which may be of use to the role such as an ability to analyse and present data.

· Time management skills.

· Excellent communication skills.

· Ability to relate to people from all walks of life.

· Good Administrative & organisational skills.

· Excellent listening skills.

· Ability to collaborate and work independently when needed.

· Understand the confidentiality of individuals.

· Be approachable, friendly and welcoming.

· A non-judgmental and empathetic manner.

· Ability for basic IT systems such as Microsoft Word.

Entry Requirements:

To volunteer for NSVCS, you must be over 18 and of good character. You will have a caring nature and non-judgmental attitude.

The ability to work from our office and willingness to travel to support community engagement across Norfolk and/or Suffolk.

Our Commitment to You:

NSVCS will provide volunteers with suitable training to enable you to fulfill your role in the community.

We also commit to training volunteers more broadly to help them develop their communication skills, admin skills, and grow your understanding of the impact of crime on victims.  We commit to continuing your training through out your volunteering career and encourage our volunteers to learn more about specialist issues, and to keep up-to-date with developments in policy & practice.

A reimbursement of travel in line with our Volunteers Policy.

How to Apply:

Please see role profile on how to apply for this voluntary position.