Specialist and jobs

Are you a compassionate and driven leader with a passion for delivering exceptional care?

This is a key position supporting the provision of high-quality residential, dementia, and nursing services. You’ll play a role in both strategic planning and the day-to-day running of the care home.

Key responsibilities:

- Develop and enhance care pathways for residential, nursing and dementia services and commission specialist support as required. Support quality audits, investigate safeguarding concerns and ensure action plans are implemented effectively.
- Ensure residents’ care plans and risk assessments are routinely reviewed.
- Deputise for the Registered Manager, ensuring compliance with statutory regulations.
- Ensure staffing levels are safe and in line with occupancy. Manage absence, performance and lead on initiatives to support the wellbeing of staff.
- Ensure adherence to statutory regulations (e.g. CQC, Health and Social Care Act, COSHH)

What you’ll need:

- Current registration with NMC Registered Nurse (Adult or Mental Health)
- Level 4 Leadership qualification (or commitment to achieve Level 4 L&M)
- Experience in a care home setting with complex elderly care
- Proven clinical leadership, quality assurance, and incident investigation skills
- Full UK driving licence

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 25 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Private health insurance subject to eligibility
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependants leave
- Free on-site parking
- Free enhanced DBS check
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Closing date: 21st October 2025

The Role: 

Are you passionate about helping voluntary and community groups in the BCP Council area to survive and thrive? Can you effectively share your skills and expertise in running such groups with them?

You will be delivering information, advice, guidance, and bespoke support along with training as appropriate on the legal, income generation, technical and good practice aspects of running a VCS organisation.

You’ll be joining a flexible, innovative, and friendly team. 

Key Responsibilities: 

• Support and advise new and existing VCS organisations on governance, legal structures, trustee roles, strategic planning, and compliance. 

• Provide tailored funding guidance, helping groups identify and access relevant grants, contracts, trading opportunities, and donor support. 

• Develop and deliver training and resources, including webinars, model policies, and toolkits to strengthen organisational capacity. 

• Facilitate collaboration and partnerships across the sector, encouraging shared learning, co-design, and collective action to meet community needs. 

• Maintain strong networks and communication channels, offering one-to-one support, signposting to specialist services, and promoting the sector to stakeholders. 

About you  

You will have extensive knowledge of the voluntary and community sector (VCS) and an awareness of the changing environment for local communities and voluntary organisations and the challenges they face.

As a people person with great interpersonal skills, you’ll be able to build and maintain excellent professional relationships delivering bespoke support, which enables the local VCS to fulfil their missions more effectively, improve performance and governance and become stronger, safer, and more sustainable.

What we can offer in return  

In return we offer a competitive salary and great benefits, including contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, season train ticket loan, flexible working and much more.

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) Team Leader to join the New Era team in Staffordshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

Are you a dynamic, compassionate and ambitious leader who believes everyone should have the opportunity to live independently, feel valued, and be part of their community? We are looking for an inspiring Service Manager to lead and further develop our innovative Finding & Matching Service — supporting people with learning disabilities and/or Autism to build fulfilling lives in homes and communities they choose.

About the Role

As Service Manager, you’ll take the lead in shaping and growing a person-centred service that meets the highest standards of care and compliance. You’ll empower and develop a dedicated team of support workers, ensuring our values of community, inclusion, and respect are at the heart of everything we do. From managing day-to-day operations and staff development to driving service quality, you’ll play a vital role in creating real impact across the lives of the people we support.

We’re looking for someone with strong leadership skills, hands-on experience in social care, and a passion for innovation. You’ll thrive in a fast-paced environment, balancing operational management with creativity and collaboration. Importantly you will possess significant and demonstrable business development expertise, commercial awareness and the acumen necessary to not just manage but to progress and promote the outreach services offered by Centre 404.

In return, you’ll join a supportive and forward-thinking organisation that values its people, offers opportunities for growth, and is committed to making a difference.

Key Responsibilities

• Lead and develop the Finding & Matching service
• Manage staff recruitment, supervision, and development
• Maintain compliance with CQC and safeguarding standards
• Drive service growth and build stakeholder partnerships
• Oversee budgets and resource management

About You

• From one year to many years of management experience within social care
• From two years to many years of working with people with learning disabilities and/or Autism
• Strong understanding of person-centred values and self-directed support
• Excellent communication, leadership, and organisational skills
• A commitment to equality, inclusion, and continuous improvement
• Significant business development and commercial growth expertise

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

We are looking for a new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. We are looking for a determined and inspirational leader. You may be an experienced CEO or have the skills and determination needed to step up into the role. Our current CEO has led SLRA’s growth and development over the last eleven years and we are proud of our highly regarded and successful, local organisation. As we look to our new strategic period, we are looking for a new CEO who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans. 

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

** PLEASE NOTE - This role is available immediately. Please apply via this job advert if you are looking for either short term (1 or 2 months whilst we recruit a permenant candidate) work OR a permenant position**

We are looking to welcome an experienced IDVA to our friendly and energetic team to support women experiencing domestic abuse. If you are ready to empower women to move forward with your lives, we would love to hear from you.

You will be providing trauma-informed, specialist support for women with complex needs through risk assessments, safety planning, individual advice sessions and advocacy in court and with other statutory services.

Duties:

To provide advice and advocacy for women experiencing domestic abuse by offering crisis intervention, information and support for those who have been referred via MARAC due to domestic or sexual abuse or violence or any other recognised intimate violence against women and girls.

To devise emergency safety plans for survivors, liaising with social services, the Housing Inclusion and Support Team, other VCSE organisations and refuges to secure emergency housing if needed.

To provide targeted support where women have mental health, substance misuse, complex needs or face other challenges. Where needed, refer to appropriate support services if the survivor has support needs or requires a specialist service, e.g. male survivor to Respect or GALOP, frail older people to Adult Social Services.

To carry out risk assessments of women for referrals to MARAC where applicable

To develop effective links and partnerships with police and the courts and provide information, advice and support to survivors going through the legal process, explaining the effectiveness of criminal and civil sanctions available.

To comply with safeguarding requirements relating to children and vulnerable adults and explain the safeguarding requirements to the survivor.

Maintain and update accurate written and computer records of all cases and share a summary of this information with managers, ensuring that data protection (GDPR) regulations are followed, (within the organisation as well as when communicating with partner organisations).

To maintain contact with the survivor at regular (timely) intervals to provide support and ensure her safety, including updates of the risk assessment and safety plan.

To respond within the bounds of confidentiality (GDPR), to requests from other agencies for consultations or facilitate direct contact between agencies and service users.

To participate in multi-agency workings parties and focus groups, when requested to do so by the Director or your manager.

​​

To attend team meetings, relevant meetings with trustees and to be part of Her Centre outreach marketing plan

To take on other tasks as appropriate as requested by managers or the Trustees

Benefits of working at Her Centre

- A lovely team!

- 1 personal "wellbeing hour" a week

- 1 day per week work from home

- 5% pension contribution

Please note: Due to the intensive and sensitive nature of the support involved, this post is open to women only, as permitted under Section 7(2)(e) of the Sex Discrimination Act.

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.

JOB TITLE:IT Operations Manager

LOCATION: Great Horwood, Buckinghamshire

SALARY: £33,000 - £36,000 p/a

JOB TYPE: Permanent, Full Time - 37.5 hours per week (Part-time applications considered)

REPORTS TO:                     Head of Finance and Resources

MAIN PURPOSE & SCOPE OF THE ROLE:

The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement.

WHAT YOU’LL DO:

Oversee and coordinate the charity’s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity’s digital capabilities under the Head of Departments’ guidance.

ABOUT THE ROLE

You will oversee and coordinate the charity’s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose.

You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements.
 

You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement.

You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register.

This is an exciting opportunity to shape and strengthen the charity’s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission.

Responsibilities of the Role

Supplier & service management

• Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery.
• Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed.
• Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems.

Systems oversight and documentation

• Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register.
• Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs.
• Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible.
• Ensure process documentation and user guides are accurate, accessible, and regularly updated.

Project coordination and delivery

• Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations).
• Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes.

Governance, security & compliance

• Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls.
• Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR.
• Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers.
• Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs.
• Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals.

Stakeholder liaison & internal enablement

• Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication.
• Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed.
• Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk).
• Develop and report on departmental key performance indicators (KPIs), including but not limited to

PERSON SPECIFICATION:

Experience & Qualifications

Essential

• Reliable with a proactive ‘can do’ attitude and flexibility to adapt the role as the organisation’s needs evolve
• Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation
• Strong organisational skills and stakeholder management experience
• Clear and confident communicator, able to translate technical issues for non-technical staff
• Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts
• Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR)
• Comfortable working independently and managing competing priorities effectively
• Comfortable working in the presence of dogs

Desirable

• Experience working within the charity or third sector
• Experience of working with Managed Service Providers or outsourced IT support models
• Familiarity with website content management systems and CRM/database suppliers
• Basic experience in budgeting or procurement processes
• IT project management experience

Knowledge & Skills

DESIRABLE

• Ability to work independently and exercise sound judgement in a fast-paced and evolving environment
• Ability to build and maintain effective working relationships across teams
• Strong attention to detail and ability to maintain confidentiality
• Proficiency in using Microsoft Office applications
• Highly effective written and verbal communication skills
• Good influencing and negotiation skills
• Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach

Other Requirements

• A full current driving license
• Comfortable with dogs in the workplace/office

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful.
• We stay positive.
• We strive for excellence.
• We communicate and listen.
• We are ambassadors.
• We are one team.

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

About the role

The role will work to assess the needs of people referred to the Pan-London hate crime service known as CATCH, ensuring potential risk or safeguarding issues are highlighted. The Triage Advisor will be responsible for completing triage assessments, one-off brief interventions with people who are assessed as medium need or referring into Galop’s advocacy services or into the wider CATCH partners for advocacy and support.

The work will involve offering them a conversation to find out about their situation, completing triage assessment paperwork and either referring them into the relevant service that will meet their needs or provide one-off support and signposting to them. The service is run in partnership with specialist by and for organisations working with victims of hate crime, including specialists in hate crimes motivated by racism, anti-LGBT prejudice, anti-Semitism, Islamophobia, or anti-disability prejudice. Each organisation provides support and advocacy for hate crime victims, including offering clients a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from authorities.

Your triage work will enable people referred into our service and CATCH to feel heard, supported and reach the right service. You will need excellent listening and communication skills, with the ability to obtain the information you need to assess a case while leaving clients feeling supported. Most importantly, you need the capacity and attitude to become familiar with the needs of a broad spectrum of experiences across race, faith, LGBT , and disability hate crime and be able to provide non-judgmental support to all victims of hate crime at all times – including to those whose experiences and beliefs do not align with your own.

The role is based in Galop’s central London building but hybrid working is available (with an expectation of two days a week in the office).

This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.

Location: Galop’s offices are located in London. Hybrid working is available, but the post holder will be expected to be based in the Galop offices 2 days per week.
Hours: Full-Time (35 hours a week)
Contract: Fixed term until 31 March 2027 (continuation after this point subject to additional funding)
Reports to: Advocacy & Support Manager
Salary: You will start on scale point G1, £28,876.12 per year (including London Weighting of £4,212.01).

Closing Date

Applications should be submitted by 23:59 on 26th October 2025.
Interviews will be held on w/c 3rd November 2025.

REF-224 220

Are you looking to join a charity where you can make a real impact? Eden Brown Charities are delighted to be partnering with the wonderful Zoe's Baby Hospice in Coventry to recruit them an Events Fundraiser to join an ambitious team at an exciting time for the Charity.

Zoe's Place Baby Hospice supports babies and young children aged from birth to five who have life-limiting/life-threatening conditions.

Their incredible work ensures that very unwell children can enjoy the best possible quality of life and they support their families throughout their journey.

The Baby hospices, based in Coventry and Middlesbrough, offer respite, palliative and end of life care for children, as well as support for the whole family. With a range of play therapies and fun activities their team of specialists work together to make every moment of childhood count.

The Charity have a really exciting calendar of events including a number of Challenge Events, the Annual gala dinner and the Boo Bash!

About the role

As Events Fundraiser you will;

• Meet agreed fundraising targets for events fundraising at Zoe's Place Coventry.
• Create, implement, and evaluate strategic fundraising plans, ensuring alignment with organisational goals and donor engagement strategies.
• Plan, deliver, evaluate, and grow a diverse portfolio of fundraising events, including the development of new opportunities by producing a business case for investment
• Work with third parties and external event suppliers to deliver high-quality events and maintain long-term, valued partnerships.
• Deliver an outstanding and consistent supporter journey across all fundraising events.
• Recruit, support, and manage volunteers to strengthen the events programme.
• Collaborate with colleagues across the charity to maximise opportunities and cross-promote events.
• Oversee the development of promotional materials and coordinate event marketing across social media, email, and other channels.

About you

To be successful in this role, it is desirable that you have had some experience in Events Fundraising however relationship management is key to this role so other transferrable skills will also be considered.

Please note that this is a hybrid role based mainly in the Hospice in Coventry with some home working. The closing date is the 19^th October. For more information, please contact Laura Iliff on 07442607841.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

We’re seeking a compassionate Care Assistant committed to delivering personalised care with empathy, dignity, and genuine kindness to each of our residents.

Rate of pay: £12.86 to £13.06 per hour

We offer flexible working hours to fit your lifestyle, with part time and full time options available. Our full time shifts are 5 over 7 days, including weekends and bank holidays.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Key responsibilities of the role:

- Assist with personal care and daily routines of residents
- Ensure residents' comfort and dignity at all times
- Support with mobility, nutrition, and medication as needed
- Create and maintain a safe and welcoming environment
- Maintain accurate care records
- Communicate effectively with residents, families, and healthcare professionals

You will have outstanding people skills, a friendly and positive attitude. We will provide the necessary support and training you need to thrive. An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

A Rocha UK is the only national Christian conservation charity in the UK. Our mission is to mobilise Christians and churches to care for the natural world. We do this currently through a number of programmes reaching different parts of the Christian community: Eco Church for local churches, Partners in Action facilitating conservation efforts by Christian land managers, Wild Christian, supporting individuals and households to act on nature, including by campaigning, and our Convening programme, supporting Christian environmental leaders. We also contribute to several networks - Christian and secular - involved in both practical conservation and climate change work, as well as research, policy and campaigning.

Purpose of Job:

To provide excellent supporter care for potential and existing supporters and churches, which encourages them to engage with or deepen their engagement with A Rocha UK. To work with the Data Manager, and with the wider Engagement Team, in developing the supporter experience, helping to grow our supporter base, ensuring the provision of an efficient supporter management system, accurate supporter and income data and other ad hoc duties

Financial Accountant

Maternity Cover (Up to 12 months)

£47,000

To start ASAP

Bristol /Hybrid

Financial Accountant required for a leading specialist children's health charity on a 12 month fixed term contract basis. The Finance team is undergoing an exciting period of transformation, including the implementation of a new finance system. This is a key role where you will help lead the month-end processes, statutory accounts, VAT compliance, and audit preparation. You'll play a key role in implementing a new finance system (Microsoft Business Central) and act as systems administrator for financial platforms.

Key Responsibilities

• Ensure accurate financial data and continuous process improvement
• Administer finance systems and support system transition
• Prepare VAT returns and optimise tax recovery
• Manage cash flow and support investment decisions
• Coordinate audit preparation and respond to queries
• Communicate financial info to non-financial staff

Requirements

• Qualified Accountant (CCAB or equivalent) with 12+ months post-qualification
• Strong month-end and reconciliation experience
• Charity VAT knowledge and experience completing VAT returns
• Excellent communication and analytical skills
• Experience with financial systems; Business Central desirable

Benefits

• 4 wellbeing days/year
• Generous leave and pension
• Family/caring leave
• Employee savings scheme

We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members. 

This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.

Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

How to Apply

If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role. 

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

Job Title: Service Manager

Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.

This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.

Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.

The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 6 November 2025

Interview Date: 18 and 19 November 2025