Specialist and jobs
As a vital part of the safeguarding team, the Trainer and Facilitator will play a key role in developing and delivering safeguarding training across the Diocese. This includes ensuring that all those with safeguarding responsibilities are equipped with the knowledge, confidence, and understanding necessary to recognise, respond to, and prevent abuse, and to create safe and caring church communities.
The role requires both strong organisational and interpersonal skills. The postholder will deliver training online and in person, adapting content and delivery methods to meet diverse learning needs and contexts. They will also monitor compliance and engagement with training across the Diocese, maintaining accurate records and preparing reports for leadership and governance bodies.
If you have excellent engagement & presentation skills, good IT competency, the ability to effectively prioritise and manage your workload - matched with a conscientious and flexible approach, then this may be the opportunity for you.
Main Duties And Responsibilities
Training Delivery
To deliver training both in person and on-line, in Safeguarding leadership, and raising awareness of Domestic Abuse, including evaluating pre and post training session work
Safeguarding Training Coordination:
Coordination of the diocesan safeguarding learning and development programme, ensuring alignment with national frameworks and standards.
Training Administration and Record Management:
Organise around 80 training sessions annually, managing bookings, materials, publicity, and attendance records, and maintaining accurate safeguarding training data for individuals and parishes.
Reporting and Team Support:
Produce reports and statistics on training compliance and trends
We are looking for someone with:
· A qualification or demonstratable experience in training or education.
· Demonstratable experience in evaluating pre and post training session work.
· Demonstratable safeguarding experience.
· Good clear communication skills, in particular a friendly and sensitive training delivery manner, and confidence in in running Zoom and Teams for training.
· High level of ICT and database skills, in particular the ability to input data accurately and extract reports as required.
· Understanding and assurance of absolute confidentiality in relation to records held in safeguarding files and databases
About Us:
Southwark is a diverse and vibrant Diocese in so many ways, from the energy of the inner city to the beauty of the Surrey Hills. We are one of the largest Dioceses in the Church of England, serving the people of South London and East Surrey. We take joy in the distinctiveness and variety of God’s gifts and people. You will find churches that offer welcome, care and dignity in Christ’s name to their parishes; chaplains walking along side those in education, hospitals, and prison; and pioneering communities seeking to reach out and serve in new ways.
The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships.
We seek to be Christ-centred and outward-focused in all we do.
Are you interested in applying?
Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.
Equal Opportunities
The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.



The Miscarriage of Justice Support Service is a very unique service providing a broad range of support and advice to people whose criminal convictions are quashed by the Court of Appeal. The majority of people have been in prison for many years and need extensive help and support to begin to rebuild their lives based on their own individual needs.
One of our caseworkers is going on a sabbatical, which this role will cover, including 2 weeks of handover at the start, and 1 week at the end.
The role will support individuals in a broad range of areas including welfare benefits, housing, navigating access to GPs, mental health support, community services, and applying for grants or essentials post-release (e.g. white goods, clothing).
The role involves one-to-one contact in a way that best meets the person – for this role it will typically be by telephone and email, but it can also be in person. Clients live across England and Wales.
You will come with experience of providing advice and practical support to people with varied needs. You will have experience of working with a trauma-informed approach and have excellent people skills to build and maintain trusting relationships.
This post is subject to an enhanced DBS check.
RCJ Advice is a unique Citizens Advice and Law Centre providing legal advice and support to people at a time when they need it most.
This is a brand new influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology, and the running of our building at Chaucer Street.
It is a wonderful opportunity to lead the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector. It is a role that will directly enable our front-line teams to spend more time with and create improved outcomes with the women we are here to support.
About us
Nottingham Women’s Centre is a women’s community and services space dedicated to helping women to overcome barriers, have their voices heard and seek solutions that create a better future for themselves. We do this by offering a network of services that include counselling, advice and guidance, courses, health and well-being activities, volunteering, focussed campaigning and activism.
General Description
We are looking for an experienced Operational Lead to join our senior leadership team at an exciting point of change and development for the organisation. This is a brand new influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology and the running of our building at Chaucer Street. It is a wonderful opportunity to lead on the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector. It is a role that will directly enable our front line teams spend more time with and create improved outcomes with the women we are here to support.
Key Responsibilities
Operational Leadership inc
• Oversee day-to-day operations across the organisation.
• Develop and implement operational policies, planning and procedures.
• Support continuous learning and improvement in organisational effectiveness
Governance, Compliance & Risk inc
• Ensure compliance with all legal, regulatory, and contractual obligations
• Maintain and monitor the risk management register and oversight of all organisational policies
• Support the SLT, Board and CEO with governance processes and reporting (internally & funder)
IT, Systems & Infrastructure inc
• Oversee the charity’s IT systems, databases, and technology infrastructure.
• Lead on digital transformation and ensure tools and systems support effective service delivery
• Maintain information security standards and appropriate accreditations
Finance & Resource Management inc
• Collaborate with the Head of Finance to ensure robust financial planning, budgeting, and reporting for operations
• Monitor organisational performance against key budgets and metrics.
• Work with teams to ensure and increase value for money across contracts and expenses
• Support funding bids primarily where linked to core and operational costs
HR and People Management inc
• Support the People Officer in the development of People strategy and implementation (recruitment, performance, wellbeing, learning & development).
• Champion a positive, feminist and inclusive workplace culture.
• Ensure compliance with employment law and best practice in HR.
Service leadership inc
• The role currently includes management of the reception and admin team who support women as they come into the building and utilise the welcome space for activities as well as support the logistical running of the building
Facilities & Health and Safety inc
• Manage the charity’s facilities (offices, community spaces, etc.) and ensure safe working environments.
• Oversee health and safety compliance and business continuity planning.
Leadership and Strategic Input
Contribute to organisational strategy and business planning.
• Work closely with other members of the senior leadership team to ensure alignment across contracts, teams and activity offers
• Build and maintain working partnerships with external organisations
• Support and develop your team ensuring they are competent and empowered to undertake their roles and support you and the organisation deliver quality services
• Ensure that all work is carried out in accordance with relevant legislation and Nottingham Women’s Centre policies and procedures, including the Centre’s Equal Opportunities policy and Health and Safety Policy.
• Deputise for the CEO as required.
The nature of the role and organisation will require you to be flexible and you may be asked carry out any other duties commensurate with this post
Notes
• As part of our anti-racism work we aim for 50% of shortlisted candidates to be from an ethnic minority. This positive action is being taken to further diversify our team. All shortlisted candidates must meet the essential minimum criteria which are marked with a * on the person specification.
• We offer a generous amount of leave, opportunities for flexible and or hybrid working, workplace pension, personal development and a supportive working environment that includes access to an employee assistance programme.
• This post is subject to completion of a three-month probationary period.
• An enhanced DBS clearance is required for this role.
We are seeking a passionate and confident Community Fundraiser to provide excellent supporter care and develop and deliver a range of community fundraising initiatives.
The Income Generation and Communications team currently raises £5 million a year to support the work of Bolton Hospice. Our consultant-led team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home. We not only take care of patients' physical needs, but we also consider their emotional, spiritual and social needs too. And we support families and close friends, both during illness and in bereavement.
We care for patients throughout their illness, helping to improve their wellbeing and quality of life. We also provide compassionate, dedicated and dignified care for patients at the end of their life. As our services and reach increase, so does our income target, so the successful candidate will build on our previous fundraising success and ultimately help us reach more of the people in Bolton who need us.
The Role:
You will act as the first point of contact for individuals, groups who are fundraising on the hospice’s behalf, providing information, support and advice and delivering excellent supporter care.
You will be responsible for maximising participation in community fundraising activities through effective promotion of the wide range of opportunities to organise events and raise funds on the hospice’s behalf including the planning and delivery of community-based mass participation events such as the Bolton Hospice Reindeer Run.
You will inspire support and help raise the profile of the work of the hospice from community groups, associations, companies and schools by providing talks and presentations about the organisation.
Developing new and existing relationships, networking and identifying and approaching potential supporters is key to the role.
What you need:
You’ll need to be creative and flexible in order to continually adapt to the changing fundraising climate and evolve the hospice’s fundraising appeals programme as necessary.
It is a busy role, and no two days are the same, so you’ll be highly organised in order to develop thorough plans, juggle competing priorities and problem solve effectively.
You will be an inspiring and enthusiastic communicator and relationship-builder and be passionate about providing excellent supporter care. You’ll be able to use your talents to negotiate and influence stakeholders when required.
Proactive and dynamic, you’ll be able to manage an ongoing calendar of appeals whilst constantly looking to develop new fundraising initiatives. Experience of working for a charity would be an advantage, but not essential.
Why Bolton Hospice?
You will be working within a friendly and committed team in modern, open-plan offices (with flexible working hours and some home working if this suits you). Working together with the fundraising team and reporting directly to the Fundraising Manager, you’ll have the opportunity to develop your own ideas to maximize fundraising income and use your skills to make a real impact.
We offer our employees an attractive benefits package, including 35 days annual leave including bank holidays, rising to 40 days with long service (pro rata for part-time), generous enhanced maternity package, contributory pension scheme, life assurance, free parking, healthcare cash plan, Blue Light Discount Card, discounted meals and excellent training opportunities. We also offer continuity of service from the NHS with respect to pension and holiday allowance.
Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone. Any offer of employment for this post will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North Bristol Advice Centre is recruiting an experienced Money Advice Caseworker to join our busy debt team, delivering high quality debt advice to communities in North Bristol and South Gloucestershire. The post is 28hrs per week, based in our friendly office in Lockleaze a minimum of 2 days per week, and is funded by the Money Advice and Pension Service.
You will support individuals facing financial difficulties, helping them to navigate complex and challenging issues with reliance and compassion. This role requires someone who can manage a high caseload independently while delivering professional, client centered debt advice. An approved intermediary, or the desire to qualify as an intermediary, would be preferred.
North Bristol Advice Centre is an innovative and forward-thinking charity that has been delivering advice support in communities since 1984. We are inclusive, values-driven and prioritise excellence and quality, as well as providing caring and person-centred support. We actively support the wellbeing of our staff with flexible/hybrid working, relaxed dress-code and an active Wellbeing Group, and provide ongoing training and opportunities for professional development.
The client requests no contact from agencies or media sales.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £50,000 to £55,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
SUMMARY OF ROLE
Reporting to the Head of Marketing and Communications, the Senior Strategic Communications Manager is a pivotal new senior role within the team. You will lead the planning, coordination and strategic oversight of RABI’s national communications, campaign planning, media relations and content production, working with the Senior Digital Communications Manager to develop and deliver a bold new internal and external communications strategy for RABI.
With direct line-management of the PR & Marketing Manager and Events & Engagement Manager, this role combines strategic vision with operational leadership to ensure RABI’s marketing, communications, and presence at shows and corporate events is effective, aligned and impactful. You will work closely with the Head of Marketing and Communications to translate organisational priorities into successful campaigns and provide strategic guidance on messaging, brand positioning, external affairs and delivering impactful community engagement initiatives and events.
KEY RESPONSIBILITIES
Strategic Marketing and Communications, Campaigns and Engagement
- Lead the development and implementation of a new integrated communications strategy that amplifies RABI’s brand and maximises reach and impact across multiple channels.
- Develop tailored media campaign frameworks that align with the charity’s strategic goals, with a strong focus on outcome-driven audience engagement and clear calls to action.
- Ensure all communications – from reactive press statements to flagship campaigns – are underpinned by consistent messaging, high production values and meaningful audience insight.
- Identify strategic PR and community engagement opportunities, overseeing the delivery of tailored campaigns, the Ambassador Programme, and RABI’s engagement at shows, events and community activities.
Press, Media and External Relations
- Oversee all aspects of press and media engagement, serving as a senior advisor on tone, narrative, and positioning, providing clear direction for the PR and Marketing Manager.
- Advise on RABI’s strategic network of media contacts, influencers and industry voices, ensuring RABI is front of mind for journalists across agriculture, rural affairs, health and policy sectors.
- Oversee proactive media planning and press office coordination, ensuring RABI provides timely and effective responses to requests, crisis, and PR opportunities.
- Manage the relationship with RABI’s external crisis comms agency and provide senior input to crisis planning and incident response.
Publications, Content and Branding
- Take strategic ownership of RABI’s publication portfolio, including annual reports / reviews, and newsletters whilst developing new opportunities to engage with our audience.
- Oversee content planning, commissioning and production cycles, ensuring publications reflect the organisation’s voice, values and strategic ambitions.
- Manage external contributors, designers and editors to deliver high-quality and engaging materials on time and on brand.
- Manage the relationship with RABI’s external branding partners.
- Support the development of an annual content map, aligning publications, campaign materials and media outreach into a cohesive schedule.
Thought Leadership, Awards and Profile Building
- Help to position RABI as a thought leader by working with colleagues to identify key moments, themes and sector platforms for visibility and influence.
- Lead the strategy and delivery for industry award submissions, ensuring compelling and evidence-based entries that reflect the impact of RABI’s work.
- Promote recognition of RABI’s successes internally and externally through coordinated communications across media, digital and stakeholder channels.
Leadership and Development
- Line-manage the PR & Marketing Manager, and Events & Engagement Manager roles, providing strategic oversight, mentoring and direction to ensure delivery of high-impact work.
- Foster a high-performing team culture focused on collaboration, learning, innovation and accountability.
- Provide visible senior leadership to the wider communications team and act as a key deputy to the Head of Marketing and Communications, representing the department in meetings and supporting executive communications as needed.
Monitoring, Reporting and Continuous Improvement
- Lead evaluation and reporting across all communications work, using data and insights to assess performance and improve outcomes.
- Provide regular strategic updates for the Head of Marketing and Communications, Senior Leadership Team and Trustees, highlighting campaign performance, media metrics and reputation indicators.
- Ensure communications work is responsive to changes in the external environment, sector landscape and supporter needs.
PERSON SPECIFICATION
Essential
- A degree in Communications, Public Relations, Marketing, Journalism, English, or a related field.
- A minimum of 8–10 years’ experience in communications, public relations, or external affairs, with at least 3 years in a senior strategic leadership role.
- Demonstrated experience of successfully delivering complex, multi-channel campaigns across press, digital, and event-led platforms.
- Proven line-management experience, including oversight of senior team members and external contractors or agencies.
- Experience in leading cross-functional teams and managing large-scale external events or national campaigns.
- Demonstrated ability to build, inspire, and develop high-performing teams during periods of strategic growth or transformation.
- Excellent understanding of brand development, audience segmentation, integrated campaign planning, and stakeholder communications.
- Extensive media relations experience with a proven track record in securing high-profile national and specialist media coverage.
- Experience developing and managing corporate publications, brand collateral, and speech writing for senior executives.
- Outstanding interpersonal and influencing skills with the ability to engage effectively with a wide range of internal and external stakeholders, including press, partners, politicians, and sector leaders.
- Comfortable advising and working alongside executive leadership and Trustees on sensitive and high-profile issues.
- Experience managing budgets, planning cycles, and reporting frameworks across campaigns and events.
- Skilled in evaluating campaign performance using analytics and data insights to shape future direction.
- Capable of handling complex information and translating strategy into actionable communications plans.
Desirable
- A postgraduate qualification in a relevant discipline
- Professional membership or accreditation, e.g. CIPR (Chartered Institute of Public Relations) or CIM (Chartered Institute of Marketing).
- Knowledge of the farming sector or experience working in rural affairs or health and wellbeing charities.
- Experience using Microsoft Dynamics 365 and AgilityPR.
- Understanding of digital tools and media planning software.
- Background in public affairs or working with parliamentary/media stakeholders.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 148
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - Home Counties
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 06th November 2025
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £35,000 to £38,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
SUMMARY OF ROLE
The PR & Marketing Manager is a specialist media and storytelling lead within RABI’s Marketing and Communications team, with a core focus on strengthening the charity’s voice across agricultural, regional and national media. This pivotal role requires a journalistically minded communications professional with a strong track record in media engagement, story sourcing, and reactive PR. With a firm grasp of audience insight, campaign messaging and fast-paced content development, the postholder will manage all inbound media enquiries, drive proactive press activity, and lead the creation of compelling editorial and campaign copy that elevates RABI’s brand and influence.
The role reports to the Senior Strategic Communications Manager and is supported by the Marketing & Communications Coordinator. It will work closely with colleagues across the organisation to uncover impactful stories, draft powerful messaging and manage time-sensitive responses. This role is ideal for a media professional with experience in journalism, public relations or press office environments who brings a blend of creativity, copywriting skill, and newsroom agility.
KEY RESPONSIBILITIES
PR and Media Relations
- Lead the delivery of RABI’s press office function, including proactive media outreach, reactive response, and managing journalist relationships.
- Continually scope, plan and deliver media engagement activity to secure positive and frequent press coverage across agricultural, health, regional, and national media.
- Draft compelling press releases, media packs, statements, and comment pieces aligned to RABI’s strategic priorities.
- Cultivate and maintain a live, segmented database of journalists, editors, sector influencers and media contacts.
- Serve as contact for media handling during high-profile campaigns, events, or issues, supported by senior colleagues and external PR agency partners.
Campaign Marketing and Creative Development
- Develop and implement creative marketing campaigns to support RABI’s major initiatives, appeals, events, and sector outreach.
- Coordinate the production of marketing content including videography, photography and storytelling assets.
- Direct the framework and management of RABI’s online asset library.
- Collaborate with internal teams, including External Affairs and Fundraising, to create engaging marketing outputs tailored to key audiences.
- Oversee third-party designers, writers, photographers and multimedia producers for marketing and PR related materials.
- Ensure all outputs are brand-consistent, audience-focused, and aligned with RABI’s tone of voice and messaging guidelines.
Publications and Content Planning
- Oversee the planning and delivery of RABI’s outward-facing publications and branded content, ensuring they align with organisational priorities, audience needs, and campaign timelines.
- Act as editorial lead—commissioning, writing, and editing content in collaboration with internal teams, external contributors, designers and printers.
- Manage project timelines and workflows for all publications, from initial scoping through to production and distribution, ensuring content is delivered to a consistently high standard and to deadline.
- Maintain high standards of content governance, applying editorial judgement and ensuring compliance with brand guidelines, accessibility standards, and legal/ethical requirements (e.g. safeguarding, consent, GDPR).
- Work closely with the Senior Strategic Communications Manager to shape RABI’s long-term publications roadmap, ensuring that content plays a strategic role in reputation building and stakeholder influence.
Digital Collaboration and Integrated Marketing
- Work in close partnership with the Digital Communications team on the cohesive planning and delivery of integrated campaigns across digital and traditional channels.
- Support the Digital Communication team’s planning and rollout of supporter journeys via email, ensuring communications that reflect RABI’s brand voice and objectives.
- Input into CRM-led campaign planning using Microsoft Dynamics 365, helping segment audiences, personalise outreach and track engagement.
- Share campaign results and insights with the Digital Communications team to jointly evaluate performance and identify opportunities for refinement and learning.
Team and Project Leadership
- Line-manage the Marketing & Communications Coordinator, ensuring clear direction, regular feedback, and development support.
- Support the delivery of integrated campaign plans led by the Senior Strategic Communications Manager, ensuring timely implementation of PR and marketing deliverables.
Brand Awareness and Recognition
- Identify new opportunities to grow brand awareness and RABI’s share of voice within the agricultural and wider wellbeing sectors.
- Lead on promotional activity for awards submissions, key events and organisational milestones.
- Create and coordinate celebratory communications for sector recognition, shortlists or accolades achieved by RABI.
Insight, Evaluation and Learning
- Track campaign and media engagement performance using AgilityPR and generate insights to optimise future planning.
- Produce monthly reporting dashboards for the Senior Strategic Communications Manager with narrative summaries of media reach, campaign engagement, and PR activity.
- Apply a test-and-learn approach to campaign marketing, incorporating audience insight, message testing and performance data into continuous improvement cycles
PERSON SPECIFICATION
Essential
- Bachelor's degree in Public Relations, Marketing or a related field.
- Minimum 5 years’ experience working in public relations, media engagement, or campaign marketing, with a demonstrable track record of leading successful, high-profile communications activity.
- Proven ability to manage integrated marketing campaigns from concept to delivery.
- Exceptional copywriting skills with a flair for storytelling and message crafting.
- Experience in managing staff or direct reports
- Proven experience developing publications and editorial outputs in a professional setting, including commissioning, writing, and managing multi-stage content workflows.
- Ability to transform complex or sensitive material into clear, compelling narratives for varied audiences.
- Confidence working with designers, printers and digital producers to deliver high-quality, on-brand content across formats.
- Strong project management skills and the ability to work across multiple priorities with confidence.
- An understanding of brand application across different channels and content formats.
- Familiarity with media monitoring tools
- Strong understanding of email marketing principles and experience working collaboratively with Digital teams on CRM-supported campaigns.
- Ability to work effectively within cross-functional teams.
Desirable
- Experience working within the charity, health, rural affairs, or public services sector.
- Knowledge of the agricultural sector or issues affecting rural communities.
- Proficiency in Adobe Creative Cloud or Canva.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 149
Be a part of a collective and supportive team by joining the London District.
Our District Net-Zero Officer will take the lead in advising, supporting and encouraging on all things net-zero related with our Churches and Circuits across London. You must have knowledge of sustainability (that’s a given), but you’ll also need some skills in IT applications, some admin know how, fabulous grant writing capabilities, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero Officer will play a significant role in enabling our churches in London to assess their environmental impact, learn, grow and benefit from the wider impact of reaching net zero.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Information Officer
Cystic Fibrosis Trust is looking for an Information Officer to join our busy and supportive team at an exciting time of rapid change in cystic fibrosis and the information landscape. Changes in clinical care, treatments and the experiences and needs of people with CF have prompted a dramatic increase in the breadth and volume of information we need to create. At the same time, AI, disinformation and misinformation mean accurate, trusted information is more important than ever.
To navigate the changing landscape of CF and health information, you’ll need editorial expertise and a commitment to engaging with and empowering the cystic fibrosis community through the development of high quality, engaging, accessible information in print and digital formats.
You will develop and maintain our extensive offer of health and other information, including our library of factsheets, special topic information packs, web content and videos aimed at people affected by cystic fibrosis and clinical teams. You will make sure that our resources meet the needs of our target audiences through sensitive and meaningful involvement with people with CF and healthcare professionals.
You will have experience of producing high quality, comprehensive information for people with health conditions from concept through to publication and a knack for making complex health information easy to understand. An understanding of and commitment to the criteria of the Patient Information Forum quality kitemark (the PIF TICK) is integral to the role.
This position will involve working on multiple projects concurrently, juggling priorities, being proactive in your approach and creating reactive information to address emerging issues. Strong organisational and time-management skills are therefore needed, as is the ability to work autonomously as well as collaboratively with colleagues in the team and wider organisation, and a range of external stakeholders.
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (this will be pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.
This role offers a flexible location however occasional travel to the London Office will be required if home-based.
Closing date for completed applications is midnight on Monday 20th October 2025.
First interviews expected week commencing 3rd November 2025.
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
No agencies please
For more information about the role and how to apply: For more details about the job and requirements, please visit our website or use the application button provided.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-224 217
Job Title: Children's Support Worker
Location: Lambeth, London
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Children Support Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The job involves working closely children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse. A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment.
The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. An enhanced DBS will also be required.
We particularly welcome applications from candidates that have an understanding of African and Caribbean heritage and/or culture, as we strive to better support the communities we serve and enrich our team with a wide range of perspectives.
Closing Date: 09:00 am 3 November 2025
Interview Date: 19 and 20 November 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcome to Ada!
At Ada National College for Digital Skills, our mission is to educate and empower the next generation of diverse digital talent. Through the quality of education we deliver, the depth of our industry partnerships and focus on diversity, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives.
We are a specialist Further Education college, where every 16-19 student takes Computer Science and all of our diverse Higher Level and Degree Apprentices work in skills shortage disciplines in innovative, blue-chip companies. The digital skills gap is costing the UK economy an estimated £63 billion a year in lost GDP. Ada seeks to fill this skills gap by equipping young with the skills industry actually needs.
Ada was announced by the Prime Minister in December 2014; England’s first new FE College since 1993 and since then we’ve gone from strength to strength including a Good with Outstanding features in our first Ofsted Inspection.
16-19 Provision:
As of 2024, we have 187 16-19 students enrolled. Our most recent results are outstanding; 39% of A level results at A*- B and 74% achieving at least one Distinction or better in their externally assessed Computing BTEC. This makes us the best education institution in the country for this BTEC Job Description.
Post Title: Outreach and Recruitment Officer
Type of role: Full time,( fixed term one-year contract)
Reporting to: Senior Outreach and Recruitment manager
Annual Salary: £30,000 to 33,000
Holidays: 27 days per annum (with 3 additional days added to cover the Christmas and New Year closure days)
Location: Victoria
Working Pattern: Monday to Friday, 9am to 5pm (flexible), with evenings and weekends as necessary
Key responsibilities of this role include:
- Promote Ada at outreach events (careers fairs, assemblies, workshops) with the aim of maximising applications
- Engage and network with school contacts to ensure growth of Ada’s active contacts in outreach database
- Management and updating of the school database to support outreach communications
- Assist with event planning, administration and delivery including Outreach events, Careers Fairs, Open Days, School visits to Ada and Keep Warm events (This will involve commitment on some weekends and evenings during busy times)
- Support the administration of the Sixth Form application process when needed, including: dealing with enquiries to the inbox and on the phone in a timely manner, sending application communications including invitations for assessment, offers and enrollment paperwork, data entry and keeping accurate records of all applicants and their information within the customer relationship management tools (Salesforce)
- Support role in the preparation and administration of Lift-off days
- Accurate record keeping of offer letters sent / accepted, of attendance at Lift-off days and keep-warm events
- Administration and processing of students enrolments on GCSE results days and afterwards
- Keeping accurate records, inputting data into Ada’s systems and exporting relevant information to produce reports and dashboards for the team
- Assist with wider college events
- Assist with tasks and administration in the wider teams including Reception and Front-of -house, facilities and External Relations.
Key competencies
- You are a confident public speaker
- You have the ability to communicate effectively with a variety of audiences
- You have excellent communication skills including written and verbal, both face to face and on the phone
- You are willing to work flexibly, where necessary outside of normal working hours, and to travel around London, as necessary for the role
- You are accurate with excellent attention to detail
- You are a confident user of technology and productivity tools such as calendars, spreadsheets, trackers and databases
- You are able to cope with a varied workload, to prioritise effectively and to meet deadlines
- You enjoy being part of a hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology
- You address issues and challenges proactively and can work with a diverse range of people to achieve your goals
Desirable
- Do you have experience working in administration, admissions or outreach?
- Are you a confident user of Microsoft Office and/or Google suite?
- Do you have experience of using a CRM system (Salesforce)?
- Do you have experience in customer service with a track record of excellence?
Safeguarding
We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks, including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.
Equal opportunities
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
To provide and promote equality of opportunity in all areas of its work and activity;
To recognise and develop the diversity of skills and talent within its current and potential community.
To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
To promote good relations between individuals from different groups.
Applicants with disabilities
Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please email the HR Team.
Sponsorship
We are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.
How to apply for the role
Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you may have.
Closing date: Monday 20th October 2025
Applications will be reviewed on a rolling basis, as they are received, and we may decide to stop accepting applications before this date, so early applications are recommended.
Good luck with your application.
our mission is to educate and empower the next generation of diverse digital talent.
The communications specialists in the PCS campaigns and communications team are dedicated to delivering the most up to date services for our members. We are looking for a Head of Communications to lead the team, using up to date tech, design systems and social media engagement to provide the best communications at all times for a diverse audience.
Salary and Location
- Band 5, London Spine points 21-17 or Regional Spine points 23-19
- Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments
- PCS Clapham or Regional office
Successful candidates for the post of Head of Communications will be able to demonstrate:
- Professional experience of working in a communications field
- Problem-solving ability in crisis or challenging situations
- Understanding of different communications media and how to use them effectively
- An interest in developing communications technology
- A record of positive collaboration, building strong working relationships
The main duties of the Head of Communications role include:
- Leading on internal and external communications strategies that align with the union's overall goals
- Maintaining quality of all communications, ensuring consistent and positive messaging to promote the aims and objectives of the union
- Motivational management and development of the team
- Liaising with departmental heads, senior lay officials and other colleagues on a range of communications
- Budget management, bid preparation and liaising with suppliers
Excellent people skills combined with problem-solving ability and an understanding of up to date communications technology will all be essential requirements for a successful Head of Communications.
Closing date: 12 midday on Monday 20 October 2025
Interviews will be held by Zoom: Tuesday 4 November 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: HEAD OF COMMUNICATIONS
Ref: 1025
Grade: Band 5, London or Region
Salary
London Spine points 21-17
London Starting salary £63,279 p.a. rising to £72,098 p.a.
Regional Spine points 23-19
Regional Starting salary £58,877 p.a. rising to £67,689 p.a.
Location: PCS Clapham or Regional Office
Purpose of the job:
Develop, lead, implement, and ensure internal and external communications strategies are maintained and in line with PCS policy.
Lead on the strategic direction of the unions communications and oversee delivery, digital strategy, membership engagement and internal communications.
To advise and work alongside the National Management Team, National Executive Committee and partners to devise and implement communications campaigns and projects.
To assist in maximising the potential for union growth, development and success, and to encourage membership participation through robust communication strategies.
To undertake a management role with direct responsibility for staff ensuring that the work of the communications team is in line with the wider objectives of the union.
Responsible to: Head of Campaigns & Communications
Responsible for: Band 4 officers and Support staff
Contacts
External:
PCS members, elected officials and potential members. Employers, Legal and other advisors. TUC, members of other trade unions and related bodies. Senior government officials, Ministers, MPs, pressure groups, campaigning bodies and media.
Internal:
PCS staff and managers across regions, Senior Management Team, National Management Team and other PCS departments.
Main duties and responsibilities
1. Key areas
- Lead on, develop and implement internal and external communication strategies that align with the union's overall goals
- Create and oversee communication materials such as the creation of promotional and informative materials, digital campaigns, print materials, social media, audio and video
- Conduct quality controls on all communications, ensuring that all union communications and materials have consistent and positive messaging and branding
- Responding to crises or challenging situations quickly and professionally
- Contribute to the strategic development of the Unions policy objectives including the PCS planning process
- Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the communications team
- Represent PCS at external meetings
- Provide advice to and lead relevant committees including the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Provide input into budgetary processes including bid preparation, monitoring and control where relevant
2. People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for line manager when required
3. Communication
- Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports to staff and members
- Communicate with members by producing circulars and briefings and by addressing meetings and conferences when required
- As necessary, represent PCS and liaise with outside bodies
4. Team Working
- Proactively promote team working and collaboration across the organisation
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
5. Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
6. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: HEAD OF COMMUNICATIONS
Ref: 1025
Date: September 2025
Location: PCS Clapham or Regional office
ESSENTIAL FACTORS
QUALIFICATIONS
- Bachelors degree in communications, marketing, public relations, journalism, English or a related field or equivalent demonstrable experience
EXPERIENCE
- 5 years experience in communications field within a complex membership organisation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- High level project management, problem solving and decision making
- Responding to crisis or challenging situations
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Budget monitoring and control processes
- Employment rights, equality legislation, discrimination law and working practices, in a communications context
- Impact and use of Digital and IT applications in a trade union
- Methods and techniques for bargaining, campaigning and organising
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to identify and set standards and priorities
- Ability to provide strategic and policy implementation advice and guidance
- High standard of organisational ability
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Why this role matters
At Age Cymru West Glamorgan, we believe everyone deserves to age well and enjoy life. Our Information & Advice (I&A) service is at the heart of this mission. It’s our flagship service, supporting thousands of older people and carers every year — and last year alone we helped clients secure over £1 million in unclaimed welfare benefits.
The service is growing in reach, impact, and complexity. That’s why we’re now recruiting an Information & Advice Service Manager — a brand-new role that will provide the leadership, oversight and expertise the service needs to flourish into the future.
What you’ll do:
This is a varied role that blends strategic leadership, quality oversight and hands-on expertise. You’ll be responsible for:
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Leading the I&A service, ensuring it meets the Advice Quality Standard (AQS) and delivers consistently excellent outcomes.
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Supporting and mentoring staff and volunteers, creating a collaborative and high-performing culture.
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Acting as safeguarding lead for the service.
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Driving continuous improvement in systems, policies and practice.
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Building strong relationships with funders, commissioners and partners, demonstrating the impact of our work.
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Occasionally taking on complex cases yourself, using your expertise to guide both the team and the clients we support.
Who we’re looking for :
We know there isn’t one single background that produces a great I&A Manager. That’s why we’ve built in flexibility around hours and salary, and why we’d love to hear from you even if you don’t tick every box.
Our ideal candidate will have:
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Experience leading or managing advice services (welfare benefits, housing, health & social care or similar).
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Strong safeguarding knowledge and confidence acting as a safeguarding lead.
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A track record of managing contracts, KPIs and reporting requirements.
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Excellent people skills: you’ll enjoy coaching and developing others, and you’ll know how to get the best from both staff and volunteers.
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The ability to represent ACWG confidently with funders and partners.
If you’re passionate about making a difference for older people and carers, and you’ve got leadership experience in advice services, we’d love to talk.
Why work with us
We’re a values-driven local charity with a culture of freedom and responsibility. That means we trust our people to make decisions, innovate and deliver, while giving them the support they need to succeed.
Benefits include:
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34 days annual leave pro rata (rising with service up to 39 days including bank holidays)
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Enhanced pension (5% employer contribution, matched up to 8%)
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Free 24/7 Employee Assistance Programme (counselling, financial and legal advice, wellbeing support)
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Hybrid working and flexible hours
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Paid leave for special circumstances
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Ongoing training and CPD opportunities
Not sure if this is for you?
We know job descriptions can sometimes put people off applying. Please don’t let that be the case here. If you’re interested but not sure whether you meet every requirement, we would strongly encourage you to get in touch and have a chat about the role, your skills, and whether this could be a good match.
Our vision is that everyone is Swansea, Neath Port Talbot and Bridgend is able to age well and enjoy life.


The client requests no contact from agencies or media sales.
Job Title: Service Manager
Location: Hounslow and Hillingdon
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Permanent, Full Time
Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota
We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Hounslow & Hillingdon to lead on the delivery and development of high-quality refuge services for survivors of domestic abuse and other gender-based crimes. Our service provision in Hounslow & Hillingdon includes number of refuges supporting survivors and their children.
The post holder will provide line management and support to the accommodation based services staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges always receive a high-quality support service in line with Refuge’s policies and procedures.
The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.
You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.
As member of the management team, you will be required to participate in an out-of-hours on call management service.
The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 3 November 2025
Interview Date: 14 November 2025
The client requests no contact from agencies or media sales.