Specialist Intervention Worker Jobs

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Service Lead.  This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs).  The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – SERVICE LEAD

You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.

You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.

You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.

You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.

You will work in partnership with key stakeholders and contract managers.

This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.

SERVICE LEAD RESPONSIBILITIES AND DUTIES

1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.

2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.

3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.

4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.

5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.

6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.

7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.

8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.

9. To lead the team in the development of knowledge, ideas and work practice.

10. To monitor the workload and performance of team members using electronic systems to monitor performance.

11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.

12. To provide regular line management supervision to members of the team.

13. Ensure all team staff receive annual Appraisals and have personal development plans in place.

14. To participate in own Appraisal to ensure development and planning.

15. To agree and monitor explicit performance targets with staff relevant to service delivery.

16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.

17. To recruit new staff to vacancies that may arise within the service.

18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.

19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.

20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.

21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.

22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.

23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.

24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.

25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.

26. To take responsibility for the efficient use of resources within the team.

27. Provide the team with specialist advice for more complex cases as required.

28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

This role is part of the Devon Domestic Abuse Service which provides support to high and medium risk victims of domestic abuse and their families.

This exciting new specialist role of Housing IDVA is designed to support victims of Domestic Abuse to remain safe in their own accommodation or secure suitable new housing.

The main tasks for this role include:

• Managing a caseload of high risk victims, providing specialist support around housing.
• Acting as a link person between the local authority housing teams, our Domestic Abuse services in Devon, supported accommodation and refuges.
• Offering dedicated support to victims in Places of Safety.
• Providing specialist training and professional consultancy to partner agencies.

This is an 18 month contract with the potential to extend or be made permanent, subject to funding.

For a full job description/person specification and to apply, please follow the link provided on this website. This vacancy is will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Hampton Trust is a leading domestic abuse charity with a focus on tackling the root cause of domestic abuse and criminal behaviour. We pride ourselves on being innovators in our field, highlighting gaps in service and testing new approaches. In recent years we have expanded our reach from being a locally based Hampshire charity to now delivering interventions nationwide.

Job Title:                      Foundation/Domestic Abuse Prevention Practitioner

Responsible to:             Foundation Manager

Working Hours:             Full time 37.5 hours per week

Salary:                            £27,000 – £32,000 per annum

Contract:                      Permanent

Located:                         Newport, Isle of Wight

About the role:

The Foundation/Domestic Abuse Prevention Practitioner (FDAP) will play a key role in working directly with individuals using harmful/abusive behaviour within their intimate relationships. The role will include suitability and risk assessments, delivery of interventions, facilitation of group programmes, risk identification, information sharing and preparation of reports for courts and other agencies.

The FDAP Practitioner will be co-located into Priority Crime Teams situated in Newport Police Station to assist with the identification, screening, and engagement of individuals using harmful behaviour in their relationships, working closely with police to provide a timely and streamlined process for earlier identification, referral, and engagement/disruption of high harm perpetrators of domestic abuse.

For this role is it essential you have excellent understanding of domestic abuse, including the impact on victims and their children. Experience of working with individuals experiencing domestic abuse/ and or causing harm. Experience of group work delivery is desirable; however, we will consider applications from candidates who demonstrate an aptitude for the role.

You will need to be able to build and maintain effective working relationships with statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving.

IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice.

Please see Job Description and Person Specification for further details.

Rewards and Benefits of working for Hampton Trust

To ensure equality of treatment and opportunity for all employees, Hampton Trust have a competitive salary banding structure. New starters will start on the minimum point of the relevant pay band advertised, salary increases within the band and promotions are awarded based on annual performance reviews.

Benefits:

• Casual dress
• Contribution pension scheme – NEST with 3% company contribution.
• Sick pay
• 25 days annual leave – increasing to 3 days after 3 years and an additional 2 days after 5 years
• 8 Days Bank Holiday
• Additional leave for your birthday
• Ongoing training and development
• Free flue jabs
• Access to free clinical supervision sessions
• Free DBS checks

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.

Closing: Position will remain open until filled.

Interviews: To be scheduled

Next steps

For an application pack and further information on how to apply for this position please visit our website. 

In your application please include:

A cover letter explaining your motivation for applying and outlining how you meet the criteria detailed within the person specification. *Please note applications submitted without a cover letter will not be considered*

A full CV including education, professional qualifications and full employment history showing responsibilities and relevant achievements.

Hampton Trust is committed to improving and finding ways of creating a more diverse workforce and we welcome applications from all sections of the community.

Caseworker

Forces Employment Charity is seeking an experienced and highly motivated Caseworker to join our team working on the CFO (Co-financing Organisation) programme in partnership with the probation service. In this role, you will provide specialist support to veterans within the criminal justice system, focused on early intervention, support and diversion to prevent re-offending. You will work closely with probation staff, partner organisations and lead providers to identify, engage and deliver emotional and practical support to veteran clients.

This is a Full-time 35 hours per week, home based role with regular attendance at Lewisham and Croydon Activity Hubs and frequent travel throughout the UK. This role has a salary £29,000 pa.

This will be a fixed term contract till 31 July 2024.

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​Role Overview:

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For the CFO programme, Forces Employment Charity is working in partnership with probation service staff and other partner organisations to provide specialist support for veterans in the justice system.This support is focused on early intervention, support and diversion at point of contact with justice system in order to prevent re-offending.

The successful applicant will be providing activities and support to clients within a formal contractual framework working to challenging targets.The role holder will need a strong beneficiary focus and the ability to rapidly form relationships with partners and local agencies.

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​Key Responsibilities:

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• Work with partners to identify and engage veterans with the CFO Programme.
• Undertake needs assessments with each veteran and jointly develop their support plan.
• Work as part of a team, together with Probation Service Staff and Lead Provider staff, was well as partner organisations providing specialist support.
• Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual as required.
• Work with the veteran to secure employment.
• Optimise the delivery of activities which are separately billed as part of CFO Programme.
• Ensure that all activity is recorded on the MOJ CATs system, or other system as required by the contract.
• Deliver any further activities reasonably required by the Op Nova National Manager or CFO Contract Manager, the Nova National Manager and the Forces Employment Charity.

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​Essential Competencies:

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• Understanding, empathy and knowledge of ex-forces personnel and the challenges they may face.
• Highly motivated and independent, capable of working remotely from their line manager.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
• Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with change their lives.
• Experience of working with others as part of a multi-disciplinary team.
• Excellent communication, organisation and IT/CRM skills.
• Excellent team players who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.

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Security Clearance

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The successful candidate will be required to undergo a Disclosure and Barring Service (Enhanced) check and Non-Police Personnel Vetting (NPPV) Level 2 security clearance.

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If you are passionate about supporting veterans, resilient, and an exceptional team player, please apply with your CV and cover letter by midnight at 12:00 AM by 10th May 2024.

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Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

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This role is a hybrid role within the Children and Families Team which is part of the Wiltshire Domestic Abuse Service, providing support to children and young people that have witnessed or experienced domestic abuse.

The Children and Young Persons Triage Advisor will act as the gateway for all children and young people referrals to the Wiltshire Domestic Abuse Service. Working within an experienced and established team, the Children and Young Persons Triage Advisor will:

- Triage referrals, with a particular focus on children and young people who have witnessed or experienced domestic abuse.

- Conduct risk assessments and offer immediate safety planning advice.

- Respond to safeguarding concerns.

- Signpost victims and professionals to other support agencies where appropriate.

- Provided early intervention support to children and young people as part of triage and welfare calls made.

- Offer specialist domestic abuse advice and support to professionals.

- Making welfare calls to victims who are waiting to start structured support.

- Support as required with co-facilitating in our children and young persons group work provision

In addition, the role requires the building of effective relationships both internally within the Wiltshire Team and externally, supporting a multi-agency approach.

Main Duties and Responsibilities:

Working within the agreed policies, principles and codes of practice of FearFree, the post holder will:

Working with children and young people and risk management:

• Provide a victim focused service, with an understanding of the impact of trauma on children and young people.
• Demonstrate specialist knowledge and understanding of domestic abuse and how this may impact on the children and young people and their wider family unit.
• Provide advice, guidance and support to children and young people who have witnessed or experience domestic c abuse.
• Assess, manage and review risks to service users, colleagues and self, including the use of the dash risk assessment tool and SOAG.
• Make safeguarding referrals where appropriate: including to Children’s Social Care, Adult Social Care, Mental Health crisis teams and MARAC.
• Work directly with individuals or groups as agreed with the Team Manager.
• Safeguard the health and welfare of the children and young people and their families.
• Respond to emergencies and crisis situations including supporting a service user to access a place of safety if appropriate.
• Manage and support service users by telephone with low to medium support needs in line with the agreed values and aims of the service.
• Support as required with co-facilitating in our children and young persons group work provision
• Act as duty worker as part of a rota system. Duty shifts take place in the Trowbridge Office on weekdays between 9 and 5pm.

Team working 

• Offer professional advice and support to multi-agency partners.
• Feedback to the Team Manager, Wiltshire Service Manager and/or other Support Workers any information related to the service users support needs or risk issues, and progress on support tasks.
• Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holiday and sickness.
• Work closely with other agencies, to network with, make referrals to and maintain good relationships with, and be able to disseminate information appropriately.
• Communicate with other staff, as well as the Team Lead and Wiltshire Service Manager, issues related to activities and work undertaken.

Administrative duties 

• Help provide a responsive support service with a high quality of customer care.
• Answer the telephone and take messages and referrals, take action on messages and referrals and provide a triage service for all children and young people referrals.
• Assist in the referral process and children and young people follow up calls, contacting other agencies and helping to arrange appointments.
• Assist in the assessment and identifying children and young people for priority allocation
• Update written and computerised records with accurate clear information to deadline, including maintaining details of any special needs required by service users.
• Assist with monitoring and evaluation policies and procedures and producing reports.

Additional tasks and responsibilities:

• Ensure personal safety for self, other staff and service users at all times
• Participate in personal training and supervision opportunities and attend team meetings.
• Carry out other tasks appropriate to the post, which may be identified as the service develops and as agreed with the Team Manager and Wiltshire Service Manager.
• FearFree is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We have opportunities available to work within the Humberside service and are looking for dedicated, passionate and empathic people to join and enhance our team. The role of Helpine Advisor (known internally as Triage and Early Interventions Officer (TEIO)-CYP) is a fast paced one, dealing with both incoming & outgoing calls to victims of crime. As the CYP worker, you will work primarily with children and young people and/or their parents or guardians.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles).
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a CYP Triage & Early Interventions Officer you will:

• provide early intervention support via telephone call to those affected by crime
• primarily focus on children and young people or their parents/guardians c
• carry out needs assessments
• use the case management system to allocate cases & update information
• liaise with other agencies, give information or make referrals & signposting information

You will need:

• to be confident, compassionate & empathic
• to be able to work well under pressure & remain composed when dealing with difficult situations
• to be able to quickly assess situations
• some experience of dealing with people & an interest in working directly and indirectly with youny people
• IT skills, able to use Microsoft Office & Case Management System

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.

Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Behaviour Consultant

Hours: Full Time (37.5 hours) Permanent

Location: Kent

Salary: £45,000 (unqualified) and £48,000 (qualified BCBA/UKBA(cert))

Sector: Charity, Health & Social Care, Learning Disabilities & Autism

Scope of the Job

This is an exciting opportunity for a passionate and dedicated behaviour consultant to support multiple people across Kent to live, love, thrive and belong. Supporting people in their own homes, you will have experience supporting people with a learning disability, autism, and mental health conditions who have also experienced trauma.

About Us

SeeAbility is a specialist registered charity with a 200-year history supporting people who have autism, physical and / or learning disabilities and visual impairment.  The values or the organisation promote personalisation and inclusion; with a strong focus on helping the people we support learn skills that will bring them greater independence.

Our Culture

The most important thing to us is making a difference to the people we support. Breaking down barriers and obstacles in a way that enables them to lead an active life with experiences and outcomes that creates a high-level quality of life. 

The role as the Behaviour Consultant Lead will be to:

• Work closely alongside our support teams to conduct comprehensive assessment, intervention, and evaluations over the long term, developing positive behaviour support plans that enable therapeutic support to be delivered within a Positive Behaviour Support (PBS) framework. 
• Deliver PROACT-SCIPr-UK® training to our support teams. 
• Coach our support teams how to deliver excellent support, using approaches such as Active Support. 
• Support the team to develop skills in monitoring and evaluating outcomes, for example using the Periodic Service Review.
• Support the business development team with new referrals, ensuring that we are working within our defined model of support and developing that model to meet new needs where appropriate.
• Work with the families of the people we support to continue to build open, honest, and transparent working relationships.
• Ensure that your work is always delivered through a trauma-informed lens, upskilling the team around you to consider the impact of trauma on their practice.

Our Clinical Assessment & Intervention Team (CAIT)

Led by a Board-Certified Behaviour Analyst and UKBA(Cert), we have highly specialised team of clinicians, including rehabilitation workers for the visually impaired and behaviour consultants. We assess functional vision and test for cerebral visual impairments, which can often be an overlooked establishing operation for behavioural challenges. As well as direct assessment and intervention to work to increase people’s opportunities in life, we train our support teams to meet the people we supports’ unique needs.  Our team members are committed to joint working with families, support teams and our NHS and local authority colleagues to achieve the best outcomes for the people we support.

We work as partners with the residential or supported living teams to build plans that are accepted, operationally achievable, generalisable, and sustainable. 

Your experience & personal characteristics 

As you will be working with people in their own homes, residential and group supported living services, you must be confident engaging with diverse groups of people, family members and multi-agency professionals.  You need to be passionate about equality and equity, being able to see the potential for improvement and knowing how to guide the person we support and their team to achieve the best. You will already have experience working directly with people who have learning disabilities, autism, mental health conditions, multi-sensory impairments, and people who may present behaviours that challenge.  You will be fluent in the use of applied behaviour analysis to devise ways that are simple but effective to measure baseline and on-going development.  You will be able to support our teams by putting plans into action through your direct modelling.

Your qualifications

This position requires a minimum requirement of a Bachelor’s degree in Applied Behaviour Analysis or a related field (such as Positive Behaviour Support) with at least two years of applicable experience; or Master’s degree in Applied Behaviour Analysis, with one year of professional experience. 

Candidates wishing to work towards their BCBA or UKBA(Cert) qualification will get their supervision as part of this role.

Your extraordinary opportunities

• Leadership development academy and talent programme for the next steps in your career

• Fully paid essential training

• Annual excellence awards

• Long service awards and recognition

• Quarterly 1:1s: Opportunity to discuss your progress and your future

Your work-life balance

• 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service)

• Life events - Time off when you need it most

• Flexible working - We are up for anything that works for your team and the wider organisation

Your money goes further

• Discounts and cashback at hundreds of shops, restaurants and activities

• Eligible for Blue Light Card discounts

• Save 10% on monthly bus travel

• Pay reviews and commitment to pay competitive rates

• Employer contributory pension scheme - Support and tools to help you make the right decisions about your future

• Paid DBS and renewals

• Season ticket loans

• Discounted mobile phone options

Your wellbeing counts

• Life assurance of 2x annual salary

• Free 24/7 employee assistance programme for advice and support

• Free eye care vouchers

• Discounted gym membership

#MadeWithCare

This role will involve office based working at WGN sites in Shepherd’s Bush as well as travel across London, community based and remote working.

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

This new and exciting role is part of CouRAGEus, a unique pan-London project established to provide specialist advocacy, counselling, resilience and prevention programs for black and minoritised young women and girls (YWG) experiencing gendered violence, mental health and/or multiple disadvantage. 

About you 

The ideal candidate will be an experienced and dynamic individual with an in-depth understanding of the specific needs of minoritised and multiple disadvantaged YWG with experiences of gendered violence. You will have experience of working with YWG’s with high-risk presentations, including self-injury and suicidal risk and adept at providing crises support and more in-depth work that cultivates self-protective factors as well as meaningful interventions and strategies that aim to reduce and mitigate risk. 

You will deliver holistic, YWG’s centred, individualised care pathways that are gender informed, trauma focused and aimed at addressing multiple areas of disadvantage including mental health challenges, problematic substance use and homelessness. You will be well versed in advocating on behalf of YWG to multi-agency services to ensure support, protection and choice for the YWG’s you represent. In this role, the Advocate will also develop relationships with local communities and professionals with an aim to raise awareness about sexual violence, improve communities and professionals’ responses as well as to improve access to services for survivors. This work will be carried out through one to one advocacy sessions, workshops, trainings, consultations and other means.

Further information

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

This post is subject to satisfactory references and DBS check.

WGN is an equal opportunities employer.

Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

We have an exciting opportunity for an Helpine Advisor (known internally as a Triage & Early Intervention Officer) to join the Warwickshire team, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Triage & Early Intervention Officer, you will be:

You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

JR007519

We are currently seeking two dynamic Practitioners to join our Young People’s service (Yuva) in Surrey, working directly with young people using abuse and violence and their families. This role works within the Yuva team to develop and deliver intervention and safety programmes to families affected by Child to Parent Violence and Young People’s Intimate Partner Violence.

Domestic Violence Intervention Project (DVIP), a division of Richmond Fellowship since 2018, has been a leading provider of Respect accredited community perpetrator programmes working to stop domestic violence, increase safety for women and children, and reduce harm to families for over 29 years.

This role requires a robust and detailed understanding and experience of working with adolescent development, domestic abuse, child abuse and trauma, and the impacts of these on young people’s development. You will also need a good understanding of the nature of domestic violence and its effects on women and children, and on the parent-child relationship. Additionally, you will have:

• Experience of providing direct work with young people and their parents/carers, working flexibly but robustly and supportively, responding to challenging or harmful behaviour to facilitate change.
• Experience of providing structured one-to-one and/or group-work counselling or behavioural change interventions, and of working with both children and adults from diverse backgrounds.
• An excellent understanding of Safeguarding procedures and be confident working both independently and as part of a team, working closely and collaboratively alongside partner agencies such as Child Services and Youth Offending Services.
• Candidates with undergraduate degree level qualifications in relevant fields will be considered, alongside those with extensive experience working in the domestic abuse field with young people.

You will have the opportunity to play a key role in developing DVIP’s young people’s services, working in partnerships with a range of statutory and voluntary agencies to deliver effective community responses to domestic violence, in line with RESPECT practice standards. Day to day, you will be working flexibly across a number of locations (including regular days working co-located within Local Authority Children and Families Services, and providing outreach in schools and other relevant or referring services) managing referrals, assessing risk and suitability for therapeutic intervention, and engaging families.

In this rewarding role you will be working directly with young people and their parents/carers, delivering structured interventions to increase safety, as well as providing specialist support to other professionals working with families experiencing abuse, through provision of expert consultations and training.

You will be able to work independently and flexibly, including some early evenings, in areas where DVIP is contracted, for part of the working week.  You will be comfortable managing your own workload and related admin, and you will be able to communicate clearly with a range of people about sensitive and complex issues, including the writing of professional reports.

This is a permanent full time role requiring the post-holder to work 37.5 hours a week. The role will require working across Surrey and a driver’s licence/use of a car are highly recommended.

This is an exciting opportunity to play a key role in facilitating positive change for young people and their families who have been impacted by abuse and violence.

To apply please visit our website. It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

DVIP are actively seeking to develop a workforce which reflects the diverse communities we work within; we offer flexible working arrangements and ongoing professional development to all staff and volunteers. Applicants who speak another language fluently are particularly welcome.

This post is subject to a satisfactory Enhanced DBS Disclosure.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

Senior Helpline Advisor

Do you want to make a difference every day? Do you have resilience and adaptability?  Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced?

If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer)

In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team.

Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People)

Location: London/hybrid

Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available)

Contract: Fixed term until 16th January 2025

Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance).

Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.

The Role

As a Senior Triage Officer - Children and Young people’s Service, you will be:

• Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime
• Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance
• Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
• Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements
• Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team
• Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice

About You

You will need to have the following essential skills:

• The ability to undertake impact and risks assessments and identify appropriate support
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
• Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
• Ability to work independently and as part of a team, sharing, coaching others.
• Good communication skills, both verbally & written and ability to demonstrate empathy

In Return…

Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities

You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.

Please note this role is being advertised by NFP People on behalf of our client.

We are a charity dedicated to supporting women exposed to gender-based violence and exploitation and their children to be safe and have acess to appropriate intervention and support in order to live free from fear and harm.

Our core values are diversity and inclusion, collaboration, advocacy and innovation and we aim to challenge oppression in all forms.

If you are passionate about supporting women then this role is for you.

We need a dynamic individual to work with our Assessement and Referral team to ensure women have an excellent experience when contacting our service and feel believed and supported.

This is a dedicated post working with children, families and Young People who have been exposed to gender-based violence and exploitation.  To support them to be safe and have access to appropriate interventions to enable them to live free from fear and harm.

Our key values are diversity and inclusion, collaboration, advocacy and innovation.

This is an exciting post which needs a dynamic individual to join our charity to work on the premise that Children and Young People are survivors in their own right and need the right support to move forward into a life free from fear and harm.

We are continually developing this service and you will be an integral part of this, finding new ways to engage and support the children, young people and families in our service and going out into the community to educate and empower families about Domestic Abuse and the support available.

As Complex Needs Practitioner you will engage young people in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

Birmingham Young People’s Service provides holistic support services for young people 10 to 25 with needs related to alcohol and substance misuse, including those that are affected by a family members alcohol and substance misuse.

All Complex Needs Practitioners are expected to work days, evenings, and weekends across the community and within our multi-agency partnership settings, when required. Which will need a flexible working pattern from the successful candidate. The caseload will include a mixture of community and multi-agency referral pathways including health, social care, education, youth provision, and criminal justice.

As an energetic and confident self-starter, you will have a qualification in health/social care, youth and community work (e.g., NVQ Level 3 or above, Dip SW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we will consider candidates with experience of working in the health & social care field, education settings, alcohol, and substance misuse fields with a commitment to complete NVQ Level 3 Health and Social Care.

Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You will also need a flexible approach, excellent record keeping and report writing skills. We also work on an outreach basis, with a central hub base at our head office.

We have two vacancies available. This is a permanent full-time role requiring the post-holder to work 37 hours per week. 

To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
 
Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone