Specialist Jobs in Woking, Surrey
Service Manager - Spelthorne
This is an exciting career opportunity for someone who is keen to offer inspiring leadership to a dedicated team who are enthusiastic and committed to supporting individuals with complex needs to achieve positive outcomes.
Salary – £31,750 per annum Plus on-call payments and benefits
Location – Spelthorne Full-time – 39 hrs per week
It is essential that they have a fully valid driving licence and use of their own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check.
About the Role
They will be responsible for the day-to-day management of the Spelthorne Team and will need to demonstrate the commitment, knowledge, and flexibility needed to support single homeless People with complex needs, to achieve positive outcomes. Experience in working with other agencies and the ability to supervise staff is a prerequisite. As important as experience and ability, is a sense of energy and confidence to take on a new role and make it work.
Tick most of the boxes but not all? The best candidate rarely does. So, if they are excited by the role and can do most of what they are looking for, go ahead and apply; they could be exactly who is needed.
About the Organization
They believe that everyone should be able to live independent and fulfilling lives. They provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Why work there
This is a place where all colleagues are valued. They want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. They focus on outcomes and are open to different ways of working including flexible hours where possible.
Their benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part-time) • An additional 1 day (pro rata) per annum wellbeing day • A defined contribution pension scheme • Training and development opportunities • Interest-free staff loans • Flexible working options • The opportunity to buy or sell up to five days of annual leave per holiday year • Life assurance cover
Other things they need to know
Our client celebrates diversity and know that it is critical for their success. They work hard to make sure they’re inclusive, so they want to hear from anyone who is great at what they do and who shares their values.
If they need any adjustments during the application or selection process so they can do their best, just let them know. They will be happy to help.
They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as they can to avoid missing out.
They may have experience in the following: Customer Success Manager, Client Relations Supervisor, Support Operations Lead, Client Services Coordinator, Customer Experience Director, Client Support Manager, Account Services Supervisor, Customer Relations Specialist, Client Success Director.
REF-213615
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.
This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.
We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Terms & Conditions
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.
Salary: £35,000 – 40,000, dependent on experience
Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications.
We are a Disabled Confident employee.
Please attach a personal statement ( no more than 2 pages long) outlining how you meet the Job Description and Person Specification.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
Would you like to lead on contract management activity for a leading UK charity? If so, we would love to hear from you!
We are looking for a Contracts and Commissioning Manager to join our busy Finance and Commercial team to maintain oversight, monitoring and review of our care services contracts.
Reporting into our Head of Care Homes Finance, this role will see you lead on negotiations and contract management activity across bed-based, day care and Admiral Nurse Services for services purchased by statutory commissioners on behalf of RBLs beneficiaries.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
RBL have six care homes across the country for the Armed Forces community and their families. Our homes, including five with specialist dementia care, are designed to be a home from home for our residents and visitors. You will have the opportunity to make a real difference to the lives of our residents and their families by ensuring that we make the best possible use of our resources to provide outstanding care in our award-winning Care Homes.
Key responsibilities will include:
· Ensure beneficiary contracts are regularly reviewed and updated to align with current legislation and good practice
· Lead on negotiations with the health and social care commissioners by developing a negotiation strategy and providing scrutiny to the contract requirements
· Develop strong working relationships with the contract managers at each of our host local authorities
· Proactively manage the contractual and funding arrangements for new state-funded residents
· Develop appropriate processes and measures for evidencing contract performance
· Support the Head of Care Homes Finance to identify, manage, and mitigate contractual risks
· Develop appropriate contract management registers, plans, and reports
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Sunday 2nd June 2024
Interview Date(s): Virtual interviews to be held week commencing 10th June 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Location: Home Based
Contract type: Permanent
Hours per week: 35
Salary: £30,753 (FTE)
Closing date: Sunday 26th May
Informal Phone calls: Wednesday 29th May
Interview date: Tuesday 4th June
Do you want to join our commitment to ensure no family faces cancer alone?
We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
Oxfordshire, Buckinghamshire & Berkshire is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers support families from across the counties and building relationships with this team is a must.
We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:
• Master at storytelling
• Epic at relationship building
• Strong prioritisation skills
• Great communicator
• Self-Motivated
• Self-Aware
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Bravery
• Integrity
• Team player
The must haves:
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection if home based
• Live in Oxfordshire, Buckinghamshire or Berkshire. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered
This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.
You may have experience of the following: Relationship Development Manager, Regional Fundraising Coordinator, Community Engagement Specialist, Philanthropy Relationship Manager, Fundraising Partnership Manager, Regional Supporter Engagement Officer, Community Fundraising Coordinator, Donor Relationship Manager, Regional Development Officer, Supporter Experience Manager, etc.
REF-213 977
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
You will be working as part of the West Sussex night team providing mobile support to our 24-hour services, ensuring that our transitional properties are safe, secure, and welcoming through the night. You will be based at the Horsham Y Centre and will support the static night worker there during the night as well as undertaking your mobile duties. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
In addition, you will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.
This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
You will work on four nights on, four nights off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: 9 June 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Are you looking for a challenging and rewarding role where you are able to support young people by providing a safe environment for them to feel safe and comfortable?
is looking for a warm, reliable, and proactive Housing Night Worker to join our friendly and dynamic staff team, based in the heart of Guildford, Surrey.
The Foyer is one of our 24-hour supported accommodation services, housing up to 34 young people, aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. Our specialist supported accommodation is a safe and secure environment where young people are supported to acquire the necessary skills in preparation for living independently and can safely explore their increased freedom and choice and develop the responsibilities associated with adulthood.
Your primary role will be to keep our service and young people, safe. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. In addition, you will complete health and safety checks, ensuring the service is clean and tidy and reporting any repairs. You will be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
You will work a shift 21:30-08:30, on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better.
You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be proactive in you thinking, with the ability to manage lots of tasks at the same time and keep appropriate records. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at
CLOSING DATE: 26 May 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Head of Business Conservation Advice
Reference: APR20249746
Location: Flexible in UK – Home
Contract: Permanent
Hours: Full Time
Salary: £43,095.00 - £46,264.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
This is a unique opportunity to lead a highly skilled and committed team of 17 advisers and specialists who together are working in partnership with businesses to deliver real nature positive improvements across the economy. You will lead the development of existing partnerships and programmes, and drive through new ones delivering ambition and impact at scale.
What's the role about?
You will be responsible for the team that enables delivery of the RSPB's strategy and the key aims of conservation impact, nature positive business change and additional income to the society. In particular you will:
- Lead a team of business conservation advisors, who are based across the UK
- Develop the skills and capabilities of the team towards high performance and positive culture
- Be responsible for the quality of RSPB inputs into business conservation partnerships and aligning with RSPB outcomes
- Work across RSPB teams to bring to fruition new and expanded partnerships that are fitted to RSPB’s strategy
- Be responsible for effective stakeholder management that facilitates collaborative external and internal relationships
- Lead the communications, impact reporting and promotion of the team’s work, to raise its profile with key audiences
- Direct the team’s activities and translate RSPB corporate strategy outcomes into work plans, meeting ambition and managing risks
- Work with colleagues in Policy and Advocacy to enhance the evidence base and business case for a nature positive economy
- Oversee the budget so that financial targets for income and expenditure are met
- Report to and liaise with relevant RSPB governance boards as required, overseeing timely reporting
Key skills, knowledge and experience:
- Good understanding of nature conservation and how businesses are engaging on issues of sustainability
- Strong track record of engaging with business partners, maintaining and developing long term relationships
- Experience of leading and developing teams and uniting them to deliver impact
- A strong customer focus and experience of contract management
- Demonstrable experience in developing and implementing business plans
- Strong budget management skills
- Proven experience in meeting ambitious targets and delivering impact at scale
- Excellent communication skills and ability to present, influence and represent the organisation to key audiences
- Extensive stakeholder management experience within a large organisation and externally across sectors
Closing date: 23:59, Fri, 31st May 2024
We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to explain how you meet the criteria set above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Job Title: Customer Experience Manager
Salary £36,000
Hours: 35 hours per week
Location: Fully remote – home based
Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
About the role
We are thrilled to announce the opening for a commercial thinking and innovative Customer Experience Manager at NCT. If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.
The Customer Experience Manager holds a pivotal position at NCT, managing the complaints, compliments and comments processes and procedures for the organisation, as well the post-booking journey and the team that supports parents once they have booked their course with NCT. This role, alongside the Bookings Journey Manager and Head of Operations, is responsible for the management of bookings, complaints and quality of service to more than 150,000 parents each year.
You will support the delivery of our courses to new and expectant parents with trust and excellence, whilst providing essential input into maintaining and growing course income so that our charity can thrive and achieve more impact for our parents into the future.
At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Customer Experience Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.
We are looking for….
- A strategic thinker with a commercial mindset who has overseen bookings or sales teams.
- A leader who is forward thinking and inclusive.
- A strong leader in handling complaints, particularly focusing on high-risk and EDI (Equality, Diversity, and Inclusion) complaints.
- A process driven, bold individual who is not afraid to challenge the status quo.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
The successful candidate can be based anywhere within the UK with this remote opportunity.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 10am on Friday 24th May 2024
Interview dates: Wednesday 29th and Thursday 30th May 2024
Interview format: Virtual – Teams link will be sent with invite to interview.
The client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
We are seeking a creative, collaborative and effective fundraiser to drive long-lasting improvements for millions of farmed animals.
This is an exciting time to join a growing organisation, with ambitious plans to become more self-sufficient and financially stable for the long-term. You can be part of our Development Team helping to make this happen.
You’ll manage a portfolio of donors, have the opportunity to develop new relationships and shape our income now, and for the future.
By raising valuable funds and securing major gifts from high net worth individuals, you can make sure that our work continues to have long-lasting impacts - ending cages for egg-laying hens, convincing corporates to commit to improving chicken welfare in their supply chains, challenging the Government over the use of fast-growing breeds of chicken, and working to secure the first legislation to protect farmed fishes.
Through your work you will also have the opportunity to educate and inform our supporters, connecting them to our cause and creating greater awareness about the suffering of farmed animals.
If you would like to learn more about the Major Gifts Fundraiser role, you can watch a recording of our recent webinar by following the Apply button.
Hours:
This is a full time position of 37.5 hours per week over Monday to Friday.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced to 30 hours per week, spanning Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms with the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided.
Who you are:
We are looking for someone who can, through compelling and inspiring writing and communication, engage donors and potential funders in a variety of different formats, whether that’s email updates, thanking them for their support, or drafting a funding proposal. Ultimately, you will need to be able to bring them closer to our work, so that they can understand their individual contribution and the impact their donations can have, and are more likely to take action as a result.
You will also need to be able to build strong relationships, with the ability to understand the motivations of our donors, demonstrate the impact of our work, spot opportunities to engage them, and ask for their financial support at the right time.
Many of our donors come from the Effective Altruism (EA) community, so having an understanding of this community and how to engage it will be helpful. You will help to grow our supporters within the space, raising our profile and spotting opportunities to develop relationships with prospective new donors and funders.
Home-based, you will enjoy collaborating and working independently. As a self-starter, you are able to work autonomously and use your initiative to solve problems and see projects through from start-to-end. You’ll thrive on a varied and interesting mix of tasks and projects.
You’ll keep good records and understand the importance of clean and up to date supporter and donation data in creating efficient systems and processes.
We foster an environment of feedback, development and learning at THL UK. You’ll be someone that values receiving feedback, is able to assess your own performance, and has a desire to want to learn, develop and improve as an individual.
Prior experience of major donor fundraising is beneficial, whilst knowledge and understanding of trusts and grants fundraising would also be helpful. However, we are also keen to hear from you if you have relevant transferable skills and are looking to transition into this exciting area.
We’re looking for the right person, committed to the work we do at THL UK, with values that align with our own, and with the right skills and attitude - an exceptional and confident relationship builder and strong communicator.
We will provide relevant learning and development opportunities, tailored to your experience and personal needs, which could include in-house training, external training and fundraising events and conferences.
Be part of our mission to end the abuse of animals raised for food.
Primary Duties:
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Thanking and stewarding some of our key major donors - acting as a direct point of contact for their queries and questions, keeping them updated with our work, thanking them for their support and donations, building strong, long-term relationships, and developing them as prospects or donors to elicit further gifts, through regular email, telephone and face-to-face contact, thank you cards, networking, written updates, online and face-to-face meetings, and other feedback as appropriate.
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Creating and submitting funding asks to secure funding and achieve your own fundraising targets and those of the wider organisation, with a focus on securing multi-year funding. This will include creating cases for support and funding briefs for specific projects, working with the Programs Team to pull together all relevant information, as well as completing bespoke funding proposals. You will also need to be able to identify opportunities, know when is the right time to make an ask and what type of ask it should be, whether a one-off gift, multi-year funding, unrestricted or for a specific project, or match funding to help leverage a specific campaign or appeal.
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Coordinating our funding pipeline - managing and monitoring what stages our major givers are at in their cultivation journey, tracking details of funding applications/asks made, managing deadlines for applications and monitoring reports, tracking and reconciling donations and providing receipts, securing relevant funding agreements, and capturing the motivations, giving history and details of interactions of our donors.
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Leading on the development of our quarterly newsletter - a document designed as a key engagement tool specifically for our major gifts audience, to keep them up to date on our latest news, victories and forthcoming plans.
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Mapping out and developing our major donor programme for the next twelve months and beyond - planning a calendar of content and touch points to further cultivate and steward our key donors, such as exclusive webinars, networking meet-ups or larger fundraising events.
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Coordinating the major donor version of our annual supporter survey - collaborating with colleagues to align this to our general supporter survey, targeting questions with a major donor audience in mind, collating and analysing responses, and using them to inform and develop our major donor programme.
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Hosting donors at events - inviting them to protests and other events, such as our legal challenge against the use of Frankenchickens, and making sure they are well looked after.
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Prospect research - identifying, researching and assessing potential new major gifts prospects, and then developing cultivation plans for further engagement.
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Supporting the Head of Development with our trust and grant fundraising. This could include collaborating with consultants to complete prospect research and applications, creating and submitting low-level funding bids, and working with colleagues from across the organisation, to coordinate the submission of monitoring reports for our funders.
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Helping drive understanding of and engagement with fundraising across the organisation, with staff, volunteers and trustees - giving presentations, leading workshops with other departments, engaging staff, volunteers and trustees in the thanking process (i.e. getting them to send thank you cards to donors), and regularly updating the wider team on fundraising progress.
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Supporting other fundraising campaigns and initiatives, such as our end of year appeal, working with your colleagues in the Development Team to help find match funders from our pool of our major givers.
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Attending relevant events and conferences, to meet and cultivate prospective new funders and steward existing donors, develop learning and understanding, network with your fundraising peers, keep up to date with the fundraising sector and look for opportunities to raise our profile amongst funders and donors within the EA community.
In addition:
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Participating in team meetings including note-taking and facilitation.
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Attending in-person team workshops several times a year.
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Helping us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement.
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Demonstrating commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Helping us galvanise further support by lending your organisational skills to fundraising events and supporting our Managing Director and Head of Development by planning meetings and events.
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Performing any other duties assigned by the Head of Development.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Major Gifts Fundraiser salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
Based at our Head Office in Leatherhead, Surrey, KT22 0BX
Status: Permanent
Salary: Band 6, £37,052, per annum, dependent on experience, plus 5% Outer London Fringe Allowance
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30
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A fantastic opportunity has arisen to join our successful challenge and community fundraising team. You'll be working closely with both the Digital and Challenge & Community teams to implement and maintain comprehensive digital strategies for our challenge & Community events that encompasses all areas of our digital communications to achieve fundraising goals.
About Us:
Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former servicemen and women deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
You will work closely with both the Challenge and Community Events and Digital teams to implement and help develop and oversee a new digital marketing strategy, crucial to enable the Challenge & Community team to maximise participation and income whilst ensuring supporters have the best experience possible when taking part in any event for Combat Stress.
You will be developing and enhancing our digital programmes, creative development and optimising campaigns and social journeys. You'll manage thorough market research and identify target audiences in order to create data-driven campaigns and be able to identify and optimise digital plans and initiatives which will enable Combat Stress to meet both our long and short-term goals.
You will be working in a fast-paced environment which is fun and rewarding. You'll need to be able to prioritise a sometimes demanding and shifting workload, work well under pressure.
You must have previous experience working in a similar role with large income and expenditure budgets with a proven track record of successfully managing multiple digital campaigns from conception to execution.
This role is subject to a DBS check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
* 27 days paid holiday plus bank holidays. After 5 years continuous service, this will increase to 30 days paid holiday plus bank holidays and after 10 years continuous service, this will increase to 33 days paid holiday plus bank holidays
* Competitive stakeholder pension scheme - contributions matched up to 11% of salary
* Discount shopping vouchers
* Cycle to work scheme
* Access to the Employee Assistance Programme
* Flexible working
* Access to Blue Light Card scheme
* Death in Service Scheme
Plus many more.
How to apply:
To apply, please upload a CV and covering letter on our recruitment portal found on our website.
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Closing date: 19 May 2024
Interview date: As and when applications come in
Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants
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Recruitment Privacy Notice
Combat Stress is the data controller for the information you provide during the recruitment process unless otherwise stated. If you have any queries about the process or how we handle your information, please contact us.
All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfill legal or statutory requirements if necessary.
We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by our data processors whether the information is in electronic or physical format.
We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for. You do not have to provide what we ask for, but it might affect your application if you don't.
We do not collect more information than we need to fulfill our recruitment process and will not retain it for longer than is necessary.
Applications sent speculatively will be retained for a maximum period of six months, unless you contact us and ask us to delete your application sooner.
To read Combat Stress' Privacy Policy please see our website.
Are you passionate about improving the lives of children and young people with cancer? Charity People are delighted to be partnering with Young Lives vs Cancer to find their new Senior Philanthropy Fundraiser.
Senior Philanthropy Fundraiser
Full-time, part-time and condensed hours to be considered
Hybrid based in London or Bristol, Flexible working options availble
Salary: £34,836 to £36,677
Benefits: 27 days leave plus bank holiday, enhanced pension, Well-being and development days, employee assistant programme, 2 volunteering days, bike-to-work scheme.
About the charity
When a child or young person is diagnosed with cancer, their whole world (and their family's) can feel like it's falling apart. Their anxieties are deep. Their education, mental health and social lives suffer. Their futures feel very uncertain. Young Lives vs Cancer is the only charity in the UK with specialist social workers dedicated to providing tailored psychosocial support to children and young people with cancer, and their families. They stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time.
About the Role
We have an exciting opportunity for an experienced Major Gifts Fundraiser to join our team. As the successful candidate, you will be responsible for securing six-figure major gifts from individuals in a charity environment to meet ambitious targets. Your primary role will be to manage and develop relationships with wealthy and/or influential individuals and senior volunteers, inspiring and motivating them to meet objectives as per their solicitation plans. Additionally, you will manage and inspire the Philanthropy Executive and support them in executing donor cultivation events. This role is all about strengthening the already existing relationships and using already established contacts to tap into new potential donors.
You will be able to write successful, inspiring, emotive, and detailed six-figure proposals, tailored to a major donor audience. Moreover, you will support the creation of a major donor development board or committee and work towards creating a better stewardship journey for supporters. We are looking for someone who is passionate about making a difference and can bring their expertise to help us achieve our goals.
About you
You are an experienced Philanthropy Fundraiser with excellent communication skills and a proven track record of securing significant grants, or you should be able to demonstrate transferable skills. The ideal candidate will have a proven track record of successfully soliciting donations and supporting senior volunteers and trustees to do so.
You should be persuasive and credible with all audiences, including those at the highest level, both internally and externally. You should also have the ability to disseminate and present complex information clearly and compellingly.
You should also be able to work effectively under pressure and to prioritise workload. We are looking for someone who is creative in their thinking and who can apply problem-solving techniques when met with complex situations. A team player with strong cross-team working, influencing, and negotiation skills is essential.
If you're an ambitious and goal-orientated individual with a passion for building high-value relationships with individuals, we want to hear from you. The application process is CV and Supporting Statement. In the first instance, please send your updated CV to for more information or contact Tanya for an informal confidential chat about the role and to hear more about the next steps. The role is interviewing on a rolling basis so please get in touch soon if you are interested.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Product Manager
Remote/home working with occasional travel
£42,000 - £45,000 pa plus excellent benefits
35 hours per week
We’re recruiting for a new Product Manager to support the 12 million people in the UK who are deaf, have hearing loss or tinnitus. We are on an exciting journey at RNID as we introduce and embed product & delivery approaches and you will have the drive to help us along that path.
You will play a critical role in the next phase of our website product, developing and owning the roadmap and delivering positive impact for all our audiences. This includes user experience, conversion rate optimisation, technical integrations to internal/external systems and usability & accessibility.
You’ll work with external agencies as well as our multi-disciplinary in-house team. You will ensure that our website and other relevant digital products deliver against our over-arching strategy.
You will work in a consultative and collaborative way, sharing your experience, expertise, and guidance to encourage effective decision making. Working closely with Marketing & Communications and other teams to ensure coherent user journeys and relevant product roadmaps are in place driving the desired outcomes. You will own the website product roadmap.
You’ll work with subject matter experts and specialists to understand our audiences, identify opportunities, develop, and test ideas and manage products throughout their lifecycle.
You have expert product management skills. As the product manager you will champion a product mindset, continuingly delivering improved outcomes for our communities.
You undertake work which requires the application of service design and product management principles in a wide range of contexts. For example, using your knowledge of user needs and organisational goals, you will frame problems and help set priorities for the delivery team.
You will work with other parts of the organisation to represent community interests. You will be required to coach others, especially Product Owners, to increase knowledge and understanding of product mindsets and ways of working.
You apply your knowledge of user-centred design, technology, and data perspective to make informed decisions based on user needs and value for money. It is expected that you will gain further product management responsibilities as new work takes shape.
You perform a range and variety of complex technical, professional, and financial activities. For example, working within constraints such as technology, policy, regulatory, financial, or legal, you make business cases and deliver strong cases for product improvement.
You understand the different phases of product delivery and can maintain and iterate a product over time to continuously meet user needs.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.
Closing date: open-ended.
We have a rare opportunity for a Team Leader for our Turning the Spotlight Perpetrator Service in Cumbria, working 37.5 hours a week to cover maternity leave until March 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role
This tole is based in Cumbria. Turning the Spotlight is a busy service supporting families experiencing domestic abuse including perpetrators. You will manage case workers and facilitators in our dedicated healthy relationships programme.
As a Team Leader you will:
- provide leadership, advice and guidance to your team
- monitor the progress & quality of support delivered to service users
- develop your team, addressing any individual development/performance needs, setting both individual & team objectives & undertaking annual appraisals
- provide safeguarding advice & guidance as required
- promote effective communication channels including coordinating & facilitating regular team meetings, sharing feedback & highlighting best practice
- manage external project specific work & relationships as required
You will need:
- Experience of managing & supporting a team; including performance management, one to ones and staff development
- Experience of supporting victims and vulnerable people
- Knowledge of confidentiality and data protection requirements
- To be able to work without direct supervision, prioritising effectively to deal with competing demands
- Good communication, negotiation & advisory skills, both written & verbal when interacting with a range of agencies & individuals
- Experience of delivering behaviour change programmes to perpetrators of domestic abuse & those at risk of becoming perpetrators
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Title: Payroll Officer
Salary: £25,600 - £28,444 per annum (plus £3,500 London Allowance if applicable)
Contract hours: 35 hours per week
Contract Type: Permanent
Based: Hybrid if London based / UK- Flexible Home based
Closing date: Shortlisting and Interviews will happen on a rolling basis so early application is encouraged. We reserve the right to close this vacancy early
Interview date: Interviews will be on rolling basis
As the Payroll Officer you will be accountable for working with the Payroll Supervisors to ensure the delivery of an effective and efficient, high quality payroll service to staff and managers across the Charity. You will be required to provide an effective and accurate output of work to meet the demands of the role, ensuring a consistently high level of customer care is provided, and work to agreed timeframes and tight deadlines.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance for all employees
- Eye care (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance:
- England and Wales = 25 days plus 8 public holidays (pro rata)
- Northern Ireland = 25 days plus 11 public holidays (pro rata)
- Scotland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS/PVG/Access NI
What we are looking for:
- Proficiency in using Excel, Outlook, and other systems such as HR and Payroll
- Strong organisational skills with a proven ability to work to deadlines
- Experience processing documentation, starters, changes and leave requests
- Exemplary customer service skills. With demonstrable skills in managing sensitive and complex cases
- Knowledge and understanding of payroll processes
- Understanding of HMRC, PAYE, NI, RTI and statutory payments
As the Payroll Specialist within our organization, you will be responsible for overseeing the seamless administration of employee salaries through Resource Link, our computerized payroll system. Your duties include meticulously collating and inputting pertinent information for the monthly payroll cycle, encompassing tasks such as processing new hires, managing contract changes, administering sickness absence payments, calculating maternity and paternity pay, handling Court Orders, GAYE, Union deductions, Childcare Voucher schemes, and ensuring accurate payment of Pension contributions and Company loans. Your primary focus will be to guarantee the precision and punctuality of salary payments for all employees, effectively managing expectations and fostering consistency.
In addition to your administrative responsibilities, you will serve as a knowledgeable resource for employees and managers, offering guidance on a broad spectrum of payroll-related matters. This includes providing advice on salary payments, enhancements, expenses, Tax, National Insurance, statutory deductions, and adherence to company policies and procedures that may impact an employee's pay. Prompt resolution of queries and issues within reasonable timeframes is paramount, and your ability to appreciate and address the concerns of employees contributes to maintaining a positive and efficient payroll function within the organization. If you possess a keen attention to detail, strong communication skills, and a commitment to ensuring accurate and timely payroll processing, we invite you to apply for this integral role within our team.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
About us:
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
National LGBT+ Independent Victim Advocate
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run three national support helplines for LGBT+ victims and survivors of domestic abuse, so-called “conversion therapy, ”and hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
About the role
You will be joining our growing national advocacy team, supporting survivors remotely across the UK and providing Face-to-face support, office based, or community-based support in Wales which will be
delivered in the context of a confidential and a safe space for survivors. You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while maintaining boundaries and mindful of self-care.
Providing advice, advocacy and support to LGBT+ victims/survivors of abuse and violence, with a focus on so-called conversion practices, which will include:
- Remotely supporting, advising and advocating for a national caseload of LGBT+ people who have been subjected to abuse or violence. The focus of the support will be to LGBT+ victims/survivors of so-called conversion practices
- Ensuring your approach to contact with clients is trauma-informed, empowerment-based and person-centred.
- Providing information and support to enable clients to make informed choices and meet their individual needs.
- Assisting victims/survivors in dealing with the diverse impacts of harm and abuse (safety, emotional, social, financial, or practical).
- Assisting/supporting clients in navigating the criminal/civil justice systems, ensuring they are aware of their rights and options.
- Maintaining professional boundaries at all times and ensuring that clients understand the remit of the service.
Partnership working
- Providing appropriate referrals/signposting to other agencies including, housing, welfare, counselling and other support services.
- Maintaining positive working relationships with key agencies and Galop partners, including attending internal/external meetings, with a focus on Wales.
- Working with agencies to safeguard victims and survivors, keeping them informed of relevant changes to a client’s situation.
Monitoring and evaluation
- Ensuring all client records are maintained and treated in confidence, according to Galop policies and GDPR legislation.
- Keeping accurate records of work undertaken with clients in line with Galop’s policies and funder agreements.
- Assist collecting monitoring data and client feedback for reports.
- Understanding of and commitment to inclusive working with LGBT+ clients from diverse backgrounds.
- Acting in accordance with Galop policies, procedures and ethos.
- Being an active member of the Galop team, attending regular staff team meetings, attending clinical supervision and training.
- Participating and contributing to Galop service planning & strategic development, with a focus on Wales.
About you
You will have expertise in delivering needs-led specialist support services. You will need to be solutions-focused and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.
There is a Genuine Occupational Requirement under the Equality Act 2010 that the post holder has experience of LGBT+ needs and the impact of discrimination. Candidates should demonstrate a thorough understanding of LGBT+ people’s lives, including awareness of the issues that LGBT+ survivors might face.
In addition, due to role being a Bilingual post, it is an essential requirement for the individual for this role to speak fluent Welsh and English.
Location: This is a remote post, working from home.
The role will include travel to our London building and occasional travel across the UK and in particular to communities across Wales.
Hours: 0.6 FTE (21 hours per week) flexibility available
Contract: Until 31 March 2025 (extension subject to funding)
Salary: Grade F: £27,230.31 - £31,878.96 (pro-rata)
Closing Date : Applications should be submitted by 10am on Tuesday 21st May.
Interview dates TBC.
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