Recruiting a Specialist Support Worker to join our Mental Health Service in Tower Hamlets!

£23,000 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Tabard Court provides 24-hour support for men, aged 18-74, who have severe and enduring mental health needs together with a significant offending history. Many customers have led chaotic lifestyles and need support with medication and daily living skills. The service works in close partnership with key agencies, providing stability and a stepping stone to independent living for those moving from residential care, other supported accommodation, hospital or prison.

Specialist Support Workers work within a multi disciplinary team, providing support to customers with a range of mental health needs and who have had contact with the Criminal Justice System. This will include support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence based care and risk management strategies. You will be highly motivated and committed to continuous professional development. You will be the first point of contact and support for a patch of 4-6 customers, with the capacity to support additional customers when you colleagues are away from the service. You will work flexibly to respond to emerging needs and effectively address the needs of the customer group. This role will include shift working including: weekends, Bank Holidays, early & late shifts and sleep in duties.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer
- Specialist Support Workers support customers to undertake all domestic tasks wherever possible, including practical assistance where customers have not yet developed the skills, to ensure they enjoy a high quality of accommodation
- Participate in the support planning and risk management, including maintaining a live document for each customer
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare, taking a Relational Security approach to individual risk
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain digital and physical records as required at the project under the direction of the management team
- Participate in team meetings/reviews and the general development of the service
- Liaise professionally and confidently with members of the multidisciplinary team, including forensic psychiatric consultants on the specific needs of individual customers
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

For more information or to apply please visit our website.

Recruiting a Support Worker to join our Homelessness and Complex Needs Service in Southwark!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

David Barker House is located on Blackfriars Road in the borough of Southwark is a 45 bed homeless complex needs hostel for single males only. Manor Place Hostel is located in Kennington area in the borough of Southwark which is a 34 bed homeless complex needs hostel for single females only. All our residents have shared facilities and are aged between 18 and 60 years old. We support them with a range of support needs from domestic violence, substance misuse, mental health and offending. We aim to enable vulnerable people to address their identified support needs as well as manage risks in order to allow customers to move on towards greater independence.

The service provides waking night cover as well as a team of staff Support Workers with a case load of around 8-12 customers depending of the needs of the service.

To enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.

As a Support Worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they enter the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears.

You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager

- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

- Develop and maintain links with all key agencies and service providers in the local community

- Empower customers to ensure they receive the service and benefits they are entitled to

- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

- Adhere to Look Ahead's Policies and Procedures

- Engage in learning and development activity to increase knowledge and skills

- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

For more information or to apply please visit our webiste.

Recruiting a Waking Night Specialist Behaviour Support Worker to join our Learning Disabilities service in Newham!

£16,874 per annum, 30 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Nimrod House is a 24 hour support service, with 5 self-contained flats, for individuals with learning disabilities. The flats are tailored to customers' complex needs, containing bespoke features and technology that minimise risk. The service works with families and clinicians as part of the NHS Transforming Care Agenda which integrates individuals back into the community, designs person centred support, promotes independence, skills and relationships to produce better quality of life.

Waking Night Specialist Behaviour Support Workers are responsible for the customer's emotional and psychological well being, as well as providing support to help them develop the life skills they require to meet the assessed needs. This will include providing physical, domestic, emotional and social care during night time. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living and encouraging customers to maximise their skills and choices.

Key Responsibilities:

Behaviour Analysis

- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or aggravate the behaviour
- You are responsible in planning appropriate intervention to modify and resolve the behaviour
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes
- You understand and collaborate with the different support organisations accessible in the community
- You exhibit a concrete basis in behavioural analysis
- You will have the ability and skill to present and feedback to other professionals in a formal settings
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Analyses the behavioural interventions to determine their success
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives
- Assists newly recruited staff in facilitating behavioural interventions
- Maintains up to date accurate records of customer's, service being provided and behavioural data

Other Responsibilities

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the night shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the support workers/management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

For more information or to apply please visit our website.

Recruiting for a Specialist Support Worker to join our Homelessness and Complex Needs service in Tower Hamlets!

GBP 22,500 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Job Overview:
Tower Hamlets Community Intervention Service (THCIS) is a flexible provision that accepts both self and agency referrals. THCIS has the capacity to support up to 212 high needs customers with a range of complex requirements; including those with mental health diagnoses, drug and alcohol addictions, domestic violence cases and housing needs. THCIS is open 7 days a week and operates an out of hours call in service, drop in sessions and floating support.

Key Responsibilities:
- Building supportive and trusting relationships with customers
- Working proactively with other members of the team to manage caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within the ethos of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Adherence to lone working procedures and attributed processes such as the duty system
- Providing tenancy sustainment related support to customer in their own property
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Ensuring Look Ahead's Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engagement with learning and development activities to increase knowledge and skills with in the sector
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
- Local stake holder panel attendance
- Delivery of staff training
- Delivery of service promotion presentation to other agencies
- Exceptional knowledge around substance & alcohol misuse, housing & finance, mental health and/or Domestic violence

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Able to work alone with good initiative
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem, passionate and drive to achieve success
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance
- Ability to cope positively with challenging and diverse behaviour
- Is able to implement strong professional boundaries
- Able to inspire

Skills, Knowledge and Experience:
Essential:
- Experience within sector

Desirable:
- Extensive knowledge of Domestic Violence

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

Recruiting a Support Worker (Until 31st March 2021) to join our Young People Service in Lambeth!

£22,360 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Lambeth Accommodation Based Young Peoples Service consists of 5 different properties across the borough providing support to 32 young people, aged 16-21. Each property contains between 5 and 9 units and are a mix of self-contained flats and shared facilities. Customers receive support for up to 2 years. There are 2 staff offices; one at Trent Road in Brixton and one at Wolfington Road in West Norwood. Support Workers will have a caseload of customers across the various properties for which they are responsible and will provide support to help them develop the life skills they require.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. The rota will include 8.00 - 16.00 and 14.00 - 22.00 shifts as well as weekends.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Non-judgemental, respectful and person centred in approach
- Ability to maintain boundaries
- Ability to be a positive role model
- Ability to engage with and form positive relationships
- Ability to convey empathy and warmth to Young People
- Desire to continue professional development
- High degree of emotional intelligence

Skills, Knowledge and Experience:

Essential:
- Good written and oral communication skills and good recording and report writing skills
- Ability to engage with and form professional relationships with professionals from across a variety of agencies
- Ability to appropriately manage challenging situations and conflict
- Ability to use evidence based approaches to the delivery of direct interventions to Young People e.g. social pedagogy model

Desirable:

- Experience working with young people in supported accommodation setting
- Good knowledge of local area it's amenities and services

For more information or to apply please visit our webiste.

Fixed Term Contract for 6 months

Closing Date: 04/10/2020 Midnight
Interviews: TBC

We are looking for two Support  Workers to join our Newham Rough Sleeper team. 

At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to deliver high standard and effective services to vulnerable people.

Our Newham Rough Sleeper team works with Newham council and other stakeholders to:
– Reduce the number of people rough sleeping in the borough by quickly identifying the most appropriate route off the streets for entrenched rough sleepers with complex needs and devising and sharing a plan for achieving this.
– Reduce the number of long term rough sleepers in Newham by directly case working a small number of individuals with complex needs and case histories, supporting them to leave the streets and move into long term accommodation.
– Support people who have been placed in temporary accommodation to sustain and successfully move on from this.

Clients we support present with a variety of support needs including substance misuse, poor mental health, poor physical health and immigration issues.

We are looking for Support workers to assist our Lead workers to accommodate people living on the street and in temporary accommodation, supporting clients to access services and begin making changes to their lives and liaising with other agencies.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development.

This post will consist of office work, street based outreach shifts and visits to accommodation. You’ll be based in Newham.

We need Support Workers to:

– Support rough sleepers to rapidly identify and access accommodation outside of London.
– Assist hostels to quickly move their residents on to more suitable and independent accommodation.
– Assertively identify routes away from the streets for rough sleepers and then continue to work with them in short stay accommodation to put together a more detailed long term plan.

As Support Worker you will have:
– The flexibility to work late and early shifts and weekends as required.
– The ability to provide a flexible and responsive service to meet the needs of rough sleepers across Newham.
– Excellent communication and creative problem solving skills enabling you to create options for people where these may be hard to find.
– Excellent interpersonal skills and commitment to work with rough sleepers.
– The enthusiasm and ability to manage a case load of complex clients.
– The necessary I.T skills to collect, collate and interpret information and statistics on rough sleeping and present these in external meetings.
– Sufficient confidence in public speaking to enable you to represent Thames Reach to statutory and voluntary organisations.
– Confidence in working with enforcement agencies such as the Police, Home Office and local authority civil enforcement teams and be able to speak to others about the benefits of this joint working approach.

 As well as a great working environment we also offer:

-6.5% employer & 1.5% employee pension contribution.

-Development opportunities.

-29 days annual leave plus bank holidays.

-Reimbursement of the cost of annual eye test

-Season ticket/cycle loan

-Flexible Working

-EAP services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website. 

Role: Community Keyworker, WrapAround

Salary: £26,000 - £29,000 pa (salary towards the top of the range will be paid for those with considerable skills and experience in equivalent roles).

Location: Based in Hammersmith and co-located in boroughs covering Harrow, Hillingdon, Brent, Ealing, Hounslow, Kensington and Chelsea, Westminster, or Hammersmith and Fulham with travel to across boroughs to provide targeted support to women as required.

Contract: Fixed term contract to 31st March 2021

Benefits: 30 days holiday pa plus 8 bank holidays; an additional day’s leave for International Women’s Day; great support provision including clinical supervision and an Employee Assistance Programme and generous dependent’s leave; pension scheme; company mobile phone, In-house training, opportunities for progression, an incredibly supportive and passionate team!

What we do:

Advance’s Minerva service works with women involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties.  Minerva aims are to reduce re-offending, encourage desistance amongst repeat offenders, divert women from Criminal Justice involvement as early as possible and reduce the number of custodial sentences imposed by Courts.

The Minerva WrapAround service is a 3-year programme launched in May 2018 to provide enhanced support to women and girls who have committed crime and are at risk of re-offending, with complex multiple needs.  The service is designed to be a “whole system” response offering an enhanced service to women and girls who have been assessed as having complex needs and therefore require additional support in the form of additional key-work sessions, innovative interventions or diversionary and group-work sessions and access to a women-only Centre in their region. 

The role:

As a Community Key Worker, you will provide an in-reach service to women serving custodial sentences at HMP Bronzefield, HMP Downview and HMP Send and build a relationship and support them in the 12 weeks prior to their release. This will involve reviewing initial assessments of risk and need and providing one-to-one advocacy, support and advice.  You will work with those you support to create resettlement and support plans and help women to engage with licence requirements and court orders.

What you will bring:

• Significant experience of front line work with women experiencing issues related to offending, such as homelessness, substance misuse, domestic violence or mental health, ideally within a criminal justice setting
• An in-depth understanding of issues facing women offenders and those at risk of offending, both in and outside of the criminal justice system. 
• Experience of crisis management in this key worker setting as well as experience of working in partnership with relevant statutory and voluntary groups and maintaining strong constructive working relationships.
• Experience of setting and maintaining professional boundaries with service users whilst delivering an excellent standard of service and being able to cope in stressful situations.
   

What we offer:

In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career

Closing date: 7th October 2020 Interview Dates :14th and 15th October 2020

Please note that any offer of employment will be made subject to references and confirmation of the right to work in the UK and satisfactory enhanced DBS check

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community, and with personal experience of the criminal justice system.

Recruiting for a Support Worker to join our Learning Disabilities service in Redbourn!

£19,334 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Linden Road provides 24-hour support to two customers in Redbourn. Supported living registered care, these gentlemen have learning disabilities and Autism, requiring a high level of support and care to meet their individual needs. The service comprises of two bungalows with offices and sleep in rooms for staff, located near Redbourn village, close to Harpenden and St Albans. Linden Road in Redbourn supports 2 gentlemen living in their own bungalows with everyday life skills.

The service provides a 24/7 support service, with an emphasis on choice and control, enabling customers to achieve greater independence, improved quality of life and integration into the wider community.We are looking some someone who is able to build supportive, trusting relationships with customers and create a positive atmosphere. You need to be able to provide a flexible, personalised and responsive support service that is tailored to each customer's abilities and aspirations.

This will include a willingness to work evenings, weekends and bank holidays on a rota basis. Customers need support with daily living activities, including practical assistance, cooking, feeding, cleaning and personal care. The role will also require you to maintain appropriate records to a professional standard in accordance with Look Ahead's policies and procedures. If you have experience working with and motivating customers whilst being calm and resilient to challenging behaviour, then please apply for this role.

Key Responsibilities:

- This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- To provide a flexible and responsive support service that is tailored to each customer's abilities and aspirations
- Providing personalised support with daily living activities, including practical assistance to support customers to independent living
- Supporting customers to maintain a healthy environment, including cleaning their accommodation and maintaining good personal hygiene
- Willingness to drive the customers' Motability vehicles on a 1/2/3 to 1 basis, however a driving license is not essential
- To maintain appropriate records to a professional standard in accordance with Look Ahead's policies and procedures
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Is respectful, articulate and sensitive in style of communication
- Excellent communication and teamwork skills
- Excellent customer relationship management and ability to lone work
- Proven experience of motivating and supporting customers
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- The ability to think creatively to work with the staff team to provide a variety of community activities for our customers
- A willingness to work evenings, weekends and bank holidays on a rota basis.
- A willingness support the customers in various community activities, such as swimming, walking, going to the church etc.

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent or experience within charity/social care sector

For more information or to apply please visit our website.

Looking for a passionate care worker for services across West London

Your new role

We have a fantastic opportunity for a qualified Care Assistant to deliver unrivalled care and support to our client at our residential services, whilst demonstrating due respect for their individual needs and independence.

Providing all aspects of personal care to residents as required;

• Promoting the physical, emotional and well-being of our residents in all aspects of personal care
• Encouraging each resident to be as independent as possible in all aspects of living
• Assisting in the provision of day care / night care facilities
• Working closely with family, friends and volunteers for the general well-being of the resident
• Assisting with the day to day housekeeping and laundry duties.
• Providing a personalised housing related to support service to older people to help them to remain as independent as possible.
• Understanding policies and procedures and completing all statutory and mandatory training as prescribed.

Shift Patterns;

• 07.00 am - 14:30 pm
• 15:00 pm - 22:00 pm
• 22:00 pm - 07:00 am (If available)
• 07:00 am - 22:00 pm

What you'll need to be successful;

• Experience working in the Care field
• Level 2 OR 3 NVQ in Social Care

What you'll need to do;

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruiting for Support Workers to join our Learning Disabilities service in Stevenage!

£19,344 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. This includes providing personal care, domestic duties, emotional and social support in a person centred way. Staff will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. The service is staffed 24/7 and all staff is required to cover at least one sleep in a week.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/Management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

- Experience in working with people with Learning Disabilities and Autism

For more information or to apply please visit our website.

Recruiting a Floating Support Worker and 2 Support Workers to join our Mental Health service in Richmond!

£22,360 per annum, 37.5 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Please specify which role/s you are interested in your supporting statement.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/Contract Manager. Creatively working to engage with customers
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
- Undertake housing management duties in line with relevant HM contract
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedure
- Engaging in learning and development activity to increase knowledge and skills

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

For more information or to apply please visit our website.

Recruiting Support Workers - 3 Full Time & 1 Part Time (Until March 2021) to join our Homelessness Service in Ealing!

£22,360 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

£11,180 per annum, 20 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

The winter shelter in Ealing will provide a total of 8 beds to entrenched rough sleepers the service will provide support to single male and female as well as couple.
The service will be based in West Ealing divided between 2 houses, around 5 minutes from one to another - they are 4 units each with shared facilities. The service will be staffing 24 hours,
Our proposal focuses on offering supported housing that aims to support Ealing rough-sleepers to find long-term solutions off the streets. This will be offered to both single individuals and couples the aim of the service is to enable the development of the skills and confidence necessary to manage life independently, to encourage the development of practical life skills, to identify barriers to managing independently and to agree a package of support focused upon overcoming these, to encourage inclusion and involvement in local communities, to improve access to substance misuse treatment service in order to improve health outcomes and reduce related offending behaviour.

Job Overview:

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

Please specify which role/s you are interested in your supporting statement.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

For more information or to apply please visit our website.

Recruiting for three Support Workers to join our Learning Disabilities service in Bexley!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Wadeville Close is a registered & supported living accommodation service located in London Borough of Bexley. It comprises of 6 flats containing 27 rooms with a staff office on site. The service will accommodate and support people who require nursing or personal care, experience moderate to high learning disabilities, mental illness, many of whom will also have a range of additional needs. Wadeville Close provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service will be covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.

The service will have a focus on person centred approach enabling and utilising residents' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

Job Overview:
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/ management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Undertake personal care duties
- IT skills essential

Person Specification:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Relevant specialism experience

For the full job description, please visit the Look Ahead website.

Family Support Worker; Casework

Your new company
Working for L.B Haringey you will provide you will provide effective support for children, young people and their families. Be that directly as a Family support worker working with those most in need within the Borough of Haringey.

Your new role

Assessing need and planning support

• Jointly develop early help assessments with families and other professionals, which identify individual needs of all family members and family dynamics.

• Develop whole family, multi-agency outcome focused support plans which respond to the needs of families (and individual family members) and provide effective tailored, timely and sequenced interventions.

Working with families

• Act as a dedicated key worker for families - working with all family members and other professionals to develop, coordinate and deliver whole family support plans, including regular reviews of progress.

• Deliver family support work and evidence based interventions with children, young people and families through group work and one-to-one support, and ensure timely access to interventions provided by other agencies.

• Empower families to access services by providing support with calls and referral forms, accompanying to service appointments, and advocating on behalf of families where appropriate.

• Work persistently to empower, challenge and support families to achieve goals, providing practical 'hands on' support, and building families' resilience.

• Model effective maintenance of household and family environments by helping to carry out practical tasks when needed.

• Manage a caseload of between 12 - 20 families with additional needs and/ or multiple and complex needs.

• Use LB Haringey guidance on need thresholds to identify increases and reduction in levels of need, managing timely and appropriate escalation and step down as appropriate.

• Ensure cases are regularly reviewed, have clear exit strategies, and are closed where appropriate.

What you'll need to succeed

• Able to work flexibly outside 9:00am - 5:00pm office hours including evenings and weekends when needed to meet the needs of families.

• Compliance to Health and Safety at Work, Data Protection and other statutory requirements.

• Commitment to the principles of equalities and to be able to carry out duties in accordance with Council Equalities Policy.

• Willingness and ability to work and travel across the borough (with reasonable adjustments made where required).

What you'll get in return

• Fulltime work
• Competitive rates
• Weekly pay

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk