Specialist volunteer roles in radlett, hertfordshire

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in supporter development/fundraising that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims.   As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising.  By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY. 

If you're interested in a career in fundraising with a focus on trust fundraising, this role would provide the perfect foundation, giving you the opportunity to gain hands-on experience and develop key skills.

Citizens Advice Barnet is a local, independently registered charity and member of the Citizens Advice network. We help people find a way forward with their problems by providing expert advice, enabling people to uphold their rights and access the help they need and are entitled to. While our services are available to everyone in our community who needs us, we prioritise those who need us the most, such as people with disabilities, a language barrier or those experiencing poverty.

A significant amount of our funding comes from trusts and foundations. It is only through the grants we receive that we're able to provide free specialist casework that helps the most vulnerable people with the most complex problems.

Duties include:

• Identifying funders we could approach, such as by searching funder databases
• Researching funders to clarify whether or not we are eligible to apply, how much funding we could apply for and which project they’d be most likely to fund
• Recording the above information in a spreadsheet and keeping this record up-to-date
• Updating a master document which collates key information for applications
• Writing applications for small grants with support from the Head of Business Development

About You

No previous experience or knowledge of trust fundraising is required; this role would suit you if you have the following skills and attributes:

• strong research skills
• analytical thinking skills
• high attention to detail
• IT skills, especially MS Word and Excel at a basic level (sort, filter, basic formulas) or willingness and ability to learn
• ability to present complex information in a clear and easily navigable format
• clear and persuasive writing skills

A key role within any charity, the Treasurer will play a vital role in ensuring we are compliant, responsible with our limited means and sustainable.  Our current Treasurer will remain in post in a shadowing capacity to build the successful candidate's knowledge and confidence. Candidates for this post should be able to commit up to 15 days a year to support the Senior Leadership Team & Chair of the board.

 KEY RESPONSIBILITIES

· Ensure effective governance of the Charity’s financial affairs including compliance with all legal requirements and maintaining an effective framework of internal controls

· Chair the Finance and Risk subcommittee

· Report to and advise the board on financial matters and risk management to ensure sound decision-making

· Support the senior leadership team on budgeting, management of reserves and investment policy

· Work with the senior leadership team, professional advisors and auditors to oversee the preparation and scrutiny of       annual accounts, including assisting in drafting the Trustees’ report

· Work closely with the Chair (likely through monthly 1:1 virtual meetings) to maintain a clear understanding of the organisation’s financial health

· Deputise for the Chair if necessary

· Authorise payroll, payments and other financial transactions in accordance with Brightside’s internal control policies

· Attend monthly 1:1 virtual meetings with Brightside’s outsourced finance function

· Comply with all the statutory duties of a trustee, be an active member of the board and other subcommittees as required

WHAT WE’RE LOOKING FOR

Key to success in the role is the following:

· Qualified accountant, or similar

· Leadership experience within a financial team

· Excellent communication skills, to convey financial information to non-specialist board members both in meetings and in writing

· Commercial acumen

· Demonstrable experience of budget setting in the context of an evolving strategy

· Demonstrable experience of managing diverse opinions

· Passionate about social equality and the power of mentoring

· Committed to helping young people succeed

Desirable:

· Knowledge and experience of charity governance

· Knowledge of charity accounting

· Understanding of the social mobility sector and related geo-political climate

· Widely networked in a sector relevant to our work

· Experience of charity fundraising

· Lived experience related to our mission.

Job description

We need dedicated volunteers to work at our Kentish Town store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role What will you do?

● Complete an introduction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Read papers for board meetings and attend six board meetings per year.

● Work on specific projects with other trustees or staff within the local Citizens Advice to further the strategic objectives of the local Citizens Advice.

● Provide support and assistance to the Chair and the Chief Officer in carrying out their responsibilities, acting as a ‘critical friend’ and sounding board.

● Take on specific responsibilities delegated by the Chair, e.g., supporting new trustees with their induction.

● Carry out the Chair’s duties in their absence, with the acknowledgment of the board as being capable and suitable to do so.

● Be prepared to take over as Chair in the near future.

● Be open to approaches, where appropriate, from other trustees about the work or judgment of the Chair. The Vice Chair will then discuss any issues arising with the Chair or National Citizens Advice.

● Take an active role in discussions during board meetings and work with other trustees to:

● Set policy and strategy direction, set targets, and evaluate the performance of the local Citizens Advice.

● Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

● Ensure that the service plans for the recruitment and turnover of staff and volunteers.

● Review their own work and how effectively they operate, including action for improvement.

Volunteer for the friendliest club in London!

About the opportunity

Can you spare 2 hours a week on a Thursday evening to work with some of the most friendly, welcoming people you’ll ever meet? If so, then please come and help our volunteers to organise fun activities at our ever-growing club for people with learning disabilities. No previous experience is needed, you just need a caring attitude and sense of fun.

Our club is split into two age groups 14-25 yrs (Juniors Club) and 25 yrs+ (Vets Club). You have a chance to make a real difference to either group by creating new experiences, helping our members to grow in confidence, build friendships and learn new skills. Our specialist club leaders will support and train you and you’ll benefit from working in a very rewarding environment!

What are we looking for?

• You do not need previous experience, just an open mind and a positive attitude towards disability.
• You need to be willing to have fun and commit to The Vets Club or Juniors Club, on at least a fortnightly basis.
• You will need enthusiasm and good communication
• Available regularly (but not necessarily every week) on Thursdays between 7pm and 9pm.

Why take part?

The Squad helps to reduce social isolation; helps vulnerable people to grow in confidence and play a part in their wider community. 

In this scheme you will no doubt learn new things about yourself and life.  You will develop great skills and be part of a rewarding experience.  The Vets Club and Juniors Club will support you throughout, offering training, advice and supervision.

What does a typical Thursday night session look like?

It can be anything from cooking, visiting a local open mike night, museums, arts and crafts, the most competitive game of Uno you'll ever have, table tennis, basketball, musice, dance, we tried sound-bathing recently, basically anything and everything that we design with our members.

HLP is committed to equity, diversity and inclusion (EDI), supporting a fairer society through our work.

We want our board to reflect the diversity of our helpline communities and sector and to expose bias, provide richer discussions with well-rounded perspectives that will help trustees in their decision-making, which in turn will increase the charity’s legitimacy and impact.

Helplines Partnership is keen to support the above initiatives in increasing the diversity of its board and therefore we are particularly interested in receiving trustee applications from all communities.

We would particularly like to hear from people who:

• Are looking to be part of the leadership of an established and highly respected charity
• Have, or are seeking to develop, experience in a non-executive role
• Are willing and able to devote the necessary time (see time commitment below)
• Care about mental wellbeing and helplines and feel motivated by our vision, mission and values

Time Commitment:

The successful candidate will be required to attend three two-hour teleconference Board meetings per year and one face to face meeting (historically held in London).  Also the Annual Conference which you will be required to attend in person during November. 

This is an unpaid voluntary position; however, reasonable travel expenses will be covered.

What are we looking for?

•  Some experiences of the charity / helpline sector are desirable but not essential.
• As an organisation, we work remotely, using IT solutions such as Teams, Zoom and SharePoint so location is not so relevant. Being comfortable with the use of these technologies would be helpful.

What difference will you make?

 As a small charity, your contribution will be significant and effective. As part of HLP’s Board, you will be helping directly to ensure the effectiveness of the organisation.

Quotes from Trustees who are coming to the end of their tenure:

“Being a trustee at HLP has been a great experience – challenging and positive in equal measure. From a personal point of view, it helped me develop strategic leadership skills and gave me a chance to contribute to areas such as policy development and financial management. Working with and listening to my fellow Trustees was also a great development and networking opportunity. It was also a way of helping HLP grow its impact and do even more for its members and helplines around the country.”

 Becoming a helplines trustee has brought me far more than I imagined. I have gained new friends, learnt new skills and experienced excellent networking across many new areas, I can highly recommend it.

 It has been a privilege to serve as a Trustee with HLP over the last three years and more recently as Co-Chair along with Elizabeth Rimmer. Looking through a professional lens it has been invaluable learning and development for me and allowed us to develop deeper links across the nations in relation to knowledge sharing and networking for our helpline memberships. 

 On a personal level I have very much enjoyed working with the HLP board and staff team who are all genuinely passionate about what they do and the helplines and people they represent. 

Educators and facilitators wanted to help East London Waterworks Park deliver its environmental learning goals.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for educator and facilitator volunteers to participate in our community-led working group, who are collaborating with schools, universities and youth groups that help the design of the park. 

Examples of projects are: 

• collaborating on nature walk activities for schools
• supporting university students interviewing teachers
• creating lesson plans to co-design the park. 

Schools, universities and youth groups we've collaborated with include:

• Buxton School, Leytonstone
• Kingsmead School, Enfield 
• UCL 
• Royal College of Art
• University of Westminster 
• Project Zero
• Voyage Youth 
• Loyola University Chicago 
• Vanderbilt University Nashville. 

We're looking for people to lead on these projects and facilitate the direction of the learning working group.

The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be an experienced teacher, educational consultant, forest school leader, training and development specialist, learning designer, facilitator or any other kind of role creating learning projects, programmes and experiences. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. 

Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. 

About Adventure Ashram 

Adventure Ashram is a small but mighty UK-based charity founded by adventurers in 2007. We support grassroots partners in India to deliver essential projects focused on: 

• Combating human trafficking 

• Supporting education for vulnerable children 

• Providing access to vital healthcare 

Our approach is bold, adventurous, and collaborative. We raise funds through exciting events, creative campaigns, and overseas adventures—like our flagship global initiative, Yoga Stops Traffick.

Role: Trustee – Finance Specialist (Treasurer Role Available) 

We are looking for a new Trustee with strong finance or accounting expertise to join our Board and help steward the charity’s finances. 

This is a key governance role. 

What we’re looking for 

We’re seeking someone who can provide financial oversight and strategic advice to ensure our resources are used effectively and transparently. 

You might have experience in: 

• Charity finance, audit, or financial management 

• Budgeting and forecasting 

• Risk management and financial reporting 

• Strategic financial planning 

• Investment, reserves or funding models for small charities 

• Serving as a Treasurer or Finance Trustee (desirable, not essential) 

A recognised accounting qualification (e.g., ACA, ACCA, CIMA) would be valuable, but we welcome applications from those with relevant experience regardless of qualification status. 

Trustee Commitment 

• Board Meetings: 4 per year (weekday evenings, usually online) 

• Committee Involvement: All trustees join a committee (Finance, Fundraising, or Programme Management). The Finance Committee meets every 2 months. 

• Events: Attend 1–2 UK-based Adventure Ashram events per year (where possible) 

• Approximate time commitment: 1–2 hours per week 

Why Join Us? 

By joining Adventure Ashram’s Board, you’ll: 

• Play a vital role in ensuring good governance and financial health 

• Help steer a unique, adventure-fuelled charity into a sustainable future 

• Contribute to life-changing work supporting survivors of trafficking and vulnerable communities in India 

• Gain experience in nonprofit governance and leadership 

“Adventure Ashram is a brilliant small charity; it supports fantastic projects in India and manages to have a lot of fun in the process. Volunteering as a trustee gives me a chance to do something meaningful with good people—and I can’t wait to welcome more members to the team.” 
— Current Trustee 

The RCN is the largest professional association and union of nursing staff and students in the UK.We promote nursing interests, represent and campaign on behalf of our members and the people they care for. We're also a leading player in the development of nursing policy and practice.

Royal College of Nursing
External Adviser, Finance and Investment Committee
Time Commitment: Three committee meetings per year, alternating between online and in-person in London
Remuneration: Voluntary, with reasonable expenses covered

External Advisers provide independent and objective specialist knowledge and skills to help shape and inform the work of the RCN Committees. The purpose of the Finance & Investment Committee is to provide objective scrutiny of the Group’s financial performance and investment function to ensure that resources are being used effectively, and that value for money and cost improvement is achieved across the Group.

Responsibilities of the Committee include:

• Overseeing the five-year strategic plan, annual priorities as agreed by the Council, and performance measurement.
• Managing financial planning, budgeting, and tax compliance.
• Monitoring pension scheme performance and risk management.
• Guiding investment strategy and treasury management.
• Developing and delivering a strategy for commercial activities as part of the RCN’s overall strategy.

We are looking for someone with a strong finance background and significant experience in assessing financial positions, interpreting financial statements and accounts and steering financial performance. Strong candidates will bring:

• Sound knowledge, understanding and experience of strategic planning, financial monitoring and compliance.
• Experience in developing and managing investment strategies and monitoring investment portfolios (desirable).
• Experience in monitoring and reviewing pension schemes (desirable).

For further information and to apply for this impactful role, please click 'Redirect to Recruiter'.

Deadline for applications: 16th June
Interviews with the RCN: 27th June
First Committee Meeting: 4th July

We are ideally looking for experience at executive and non-executive board level especially with strategy development,  implementation and delivery.

This is an exciting opportunity to make a significant contribution to an ambitious and well-funded charity.

The Benevolent Fund is the independent charitable arm of the MOD run Defence Medical Rehabilitation Centre (DMRC – aka the “Unit”) – it operates beyond the limitations of the public purse by providing specialist equipment, grants, staff initiatives and occupational, social and adventurous activities to enhance and optimise DMRC’s rehabilitation outcomes.

The DMRC Benevolent Fund exists to provide essential welfare and social rehabilitation opportunities to service personnel who find themselves recovering from life changing injuries and illness whilst in active service. By offering support to staff and welfare provision to patients we aim to complement and enhance medical interventions to support the achievement of optimal outcomes for patients.

The rewards from working with the DMRC Ben Fund are immense – we work on the front line of defence rehabilitation, and we are always busy. Our Trustees and committee members are a passionate group of volunteers, drawn from military and civilian backgrounds. Moreover, relationships between Unit, Board, volunteers and beneficiaries are very strong.

If you have any queries or would like to speak to someone about this role, please contact Matt Perkins, Chair of Board of Trustees to organise an informal discussion.

Previous military experience is not required although we are keen to receive applications from former patients and military personnel who have had a life-changing illness or injury or support those that have. We are also excited to accept applications from the corporate world, to expand our reach into business sectors for enduring support in our growth.

We are committed to increasing the diversity of our teams in all parts of the charity. This means we are particularly interested in applications from women, people from ethnic minority groups and those with different accessibility needs.

Deadline: 22 June 2025

To apply, please send your CV and covering letter telling us why you wish to work with the DMRC Benevolent fund and where your expertise would aid our charity.

Adventure Ashram is a small but mighty UK-based charity founded by adventurers in 2007. We support life-saving grassroots projects in India, focused on: 

• Combating human trafficking 

• Providing education for vulnerable children 

• Ensuring access to essential healthcare 

We work closely with our local Indian partners to deliver meaningful, sustainable change. Our UK-based operations raise vital funds through adventurous events, innovative campaigns, and international initiatives—most notably our global yoga campaign, Yoga Stops Traffick. 

Role: Trustee – Fundraising Specialist 

We are looking for a new Trustee with significant fundraising experience to help us grow and diversify our income and contribute to our overall strategic direction. 

This is a fantastic opportunity for someone who wants to use their professional skills to make a lasting impact on vulnerable communities, particularly vulnerable women and children in India.

What we’re looking for 

We welcome applications from individuals with fundraising expertise in one or more of the following areas: 

• Individual Giving & Major Donors 

• Trusts and Foundations 

• Corporate Partnerships 

• Community Fundraising and Events 

• Digital Campaigns and Innovation 

• Fundraising Strategy and Income Development 

Trustee Commitment 

• Board Meetings: 4 per year (weekday evenings, usually online) 

• Committee Involvement: All trustees join one of our committees (Fundraising, Finance, Programme Management), which meet every 2 months 

• Events: Attend 1–2 UK-based Adventure Ashram events per year (where possible) 

• Approximate time commitment: 1–2 hours per week 

We also hope that this new trustee would be open to supporting other trustees and staff in developing their fundraising skills to improve internal capabilities. 

Why Join Us? 

As a Trustee, you will: 

• Help shape the future of a unique, adventurous charity 

• Make a meaningful contribution to anti-trafficking and community development work 

• Be part of a passionate, values-driven team 

• Gain or develop experience in strategic charity governance and leadership 

“Adventure Ashram is a brilliant small charity; it supports fantastic projects in India and manages to have a lot of fun in the process. Volunteering as a trustee gives me a chance to do something meaningful with good people—and I can’t wait to welcome more members to the team.” 
— Current Trustee 

Job Title:
Freelance Creative Workshop Facilitator (Artist Role – Comics, Zines & Social Impact)

Working Hours:
Flexible and sessional – approx.1-hours per session, approx.2-4-hours per session for longer sessions
Most workshops take place in London, with occasional sessions across the UK

Pay Range:
£30–£40 per session (inclusive of expenses)
Rates may increase for longer or specialist sessions

Job Type:
Freelance / Sessional

Location:
Primarily London — including schools, community centres, and events. Occasional sessions delivered in other parts of the UK.

About the Role:
Are you a visual artist passionate about using your creativity to inspire and make a difference?

Penificent is seeking talented freelance artists to lead our comic and zine-making workshops. These sessions empower young people to express themselves while tackling real-world issues like identity, mental health, social media, and financial literacy ,all through storytelling and illustration. Being arisit  is not esstinial but could be really useful.

You’ll not only facilitate impactful workshops, but you’ll also have the chance to represent Penificent at Comic Con events, collaborate with fellow creatives, and even have your work featured in our published comics and online content.

Key Responsibilities:
�� Lead comic and zine-making workshops in schools and community spaces
�� Help participants create original characters and stories around social themes
�� Use art to spark dialogue and build confidence
�� Prepare and manage workshop materials (resources provided)
�� Support feedback collection and session reflections
�� Ensure a safe, inclusive creative environment and follow safeguarding policies

Essential Skills & Experience:

• Demonstrated art skills (digital or traditional)

• Experience leading or supporting creative sessions or youth workshops

• Passion for visual storytelling and creative education

• Strong communication and organisation skills

• Committed to inclusion, creativity, and making an impact through art

Desirable:

• Experience with comics, zines, animation, or sequential storytelling

• Previous work with young people or in community-based roles

• Willingness to travel across the UK

• Interest in collaborating on Penificent’s comics, animations, and live events

What We Offer:

• £30–£40 per session will be more depending on length of session (inclusive of prep and expenses)

• Comic Con involvement — help us represent Penificent, cosplay characters, and engage with fans

• Opportunities for your artwork to be featured in published comics and animations

• Access to a growing artist network and potential paid commissions

• Training and creative freedom within our proven workshop structure

• Flexible freelance work with social purpose

To Apply:
Email us your CV and a short message about why this role excites you  along with a portfolio or 3–5 samples of your art work

We welcome applicants from all backgrounds, especially those whose lived experiences reflect the issues we explore through our comics.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.