Staff payroll administrator jobs

We are seeking to appoint a Finance Manager to take responsibility for the day-to-day financial management of the organisation and to ensure accurate, reliable and well-managed financial processes.

This is a key role working closely with the Chief Executive, with responsibility for maintaining strong financial control, producing clear financial information and supporting effective decision-making.

About the role

This is a hands-on role with responsibility for:

• Producing accurate management accounts and financial reports
• Monitoring financial performance and cashflow
• Managing payroll and ensuring compliance with statutory requirements
• Maintaining effective financial systems, including Xero and BrightPay
• Ensuring financial processes are efficient, accurate and well controlled

You will also play an important role in supporting Board reporting and ensuring the organisation meets its regulatory and financial responsibilities.

About you

We are looking for someone who:

• Has strong experience in a hands-on finance role
• Is confident producing management accounts and working with financial data
• Can interpret figures and provide clear, practical insight
• Is highly organised, accurate and able to work independently
• Has experience using accounting systems (ideally Xero) and payroll systems (ideally BrightPay)

Experience in a charity setting is welcome but not essential.

What this role offers

• A key role within a small and focused organisation
• Opportunity to work closely with the Chief Executive
• A role where you can take ownership and make a real impact on financial processes and reporting

Key details

• Part-time: 30 hours per week (ideally worked across 5 days)
• Salary: £35,217 per annum (full-time equivalent)
• Equivalent hourly rate: £18.06

How to apply

If you are interested in this opportunity, please submit a CV and a short supporting statement outlining your interest and suitability.

We reserve the right to close this role early if a suitable candidate is identified.

About Spinal Research

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.

Role

We are seeking a proactive and experienced Office Manager who will report to the Head of Strategy & Operations, and be responsible for health & safety, and HR for the organisation. This exciting role will also ensure the smooth running of the office space, support staff wellbeing and team culture, and assist the CEO and Trustees as Secretary to the Borad.

Key Responsibilities

Office Management

• Develop and implement office policies and procedures to ensure compliance with legal, and Health & Safety requirements.
• Serve as the main contact for the office’s building management, and keep staff updated about the premises as needed.
• Maintain and organise the office space and storage unit.
• Provide general administrative support as needed.

Health & Safety

• Act as the Health & Safety Officer for the organisation.
• Collaborate with external consultants to ensure compliance with current legislation, and annual Health & Safety assessments.
• Keep team members informed about office safety, First Aiders, and Fire Wardens; maintain up-to-date records on SharePoint and in the office.
• Attend relevant training to stay current with new legislation.

Human Resources

• Serve as the first point of contact for staff HR matters; including annual leave, sickness, contract changes, and updates to the staff handbook.
• Work with the charity’s external consultant and legal advisors to resolve HR issues.
• Support recruitment by posting job openings, scheduling interviews, and managing candidate communications.
• Maintain accurate employee records.
• Manage onboarding and offboarding processes, ensuring payroll and benefits information is correctly shared.
• Review and recommend employee benefits based on changing team needs.
• Manage the in-house learning portal and ensure all staff training is current and relevant.

Company Secretarial Duties

• Act as Secretary to the Board of Trustees.
• Manage correspondence with the Charity Commission and Companies House.
• Ensure timely submission of required documents and accurate record-keeping on SharePoint.
• Coordinate and schedule Trustee meetings, ensuring all documentation is completed ahead of deadlines.

Skills & Experience

• Excellent communication and interpersonal skills, with the ability to engage effectively at all levels.
• Strong organisational and multitasking abilities, with attention to detail.
• Proven experience as an Office Manager or in a similar administrative role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook), SharePoint, and other relevant software.
• Solid understanding of HR processes and Health & Safety regulations.
• Proactive, adaptable, and able to solve problems and make decisions independently.
• Willingness to work occasional additional hours as required.

Benefits

• 4 day working week
• Five weeks’ annual leave plus bank holidays (pro-rata for part-time staff).
• Flexible working hours, with core hours between 10am–4pm.
• Hybrid remote working (minimum one day per week in the office, on Borough High Street).
• Private health insurance cash plan.
• 8% pension plan.
• Cycle to Work Scheme.
• Onsite gym.

PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.

Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.

Salary and Location

• Band 2, London Spine points 38-34
• London Salary: £39,911 p.a. rising to £44,466 p.a.
• Based: Clapham. Hybrid working, a minimum of 2 days per week will be required in the office. (During the induction period we expect staff to be in the office full time.)

Successful candidates for the Member Response Team Administrator will be able to demonstrate:

• Experience of providing information and advice to members or customers enquiries
• Maintaining accurate records and extracting data in a CRM database such as Salesforce
• Efficient administrative support for events and meetings
• Effective written and oral communication skills

The main duties of the Member Response Team Administrator role include:

• Providing timely and sensitive support for our members enquiries through a variety of communication channels
• Maintaining accurate and up to date records in our Salesforce database
• Efficient administrative support for conferences, ballots and other activities

The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.

Employer Benefits

You will have access to a generous package of staff benefits including: -

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

Closing date: at 12 midday on Thursday 16 April 2026.

Applications must be received by the closing date and time specified.

Interviews will be held in person at PCS Clapham: Tuesday 12 May 2026 & Wednesday 13 May 2026

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR

Ref: 0626

Grade: Band 2, London

Salary:

Spine points 38-34

Starting salary £39,911 p.a. rising to £44,466 p.a.

Location: PCS Clapham

Purpose of the job:

As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.

Responsible to: Member Response Team Leader

Responsible for: Not applicable

Contacts

External:

PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts

Internal:

PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments

Main duties and responsibilities

1. Member Support

• Engage with members, representatives and colleagues through various communication channels including phone and email
• Provide a willingness to adapt to new channels coming onboard and new technologies
• Conduct research to provide information and have a good level of knowledge to support our members
• Signposting on the range of membership benefits PCS offers
• Process and assess benefit claims in line with policy
• Support members to access assistance from local reps within the PCS activist structure
• Liaise with lay officials and colleagues to identify and take ownership of resolving any issues within the local bargaining areas
• Support PCSs goal of member retention
• Ensure cases allocated via CRM, and cloud-based calls are worked effectively and efficiently
• Work with the Team Leader to resolve and escalate members queries via the case management system

2. Telephony Support

• Use cloud-based telephony service for inbound and outbound calls
• Provide prompt and accurate call back advisory role
• Provide a rapid response service to enquires from PCS representatives and members

3. Maintain CRM database

• Use Salesforce based CRM to create and amend membership records
• Ensure information security and Data Protection by maintaining good practice for GDPR/DPA compliance
• Update payment records of members in a timely fashion. Identify and address any issues which may arise with external payroll teams
• Update, maintain and restructure activists, branch, group and employer information
• Support members, lay officials and colleagues to access digital channels to promote self-service maintenance of the database
• Ensure all union policies are adhered to, with particular reference to subscription policy

4. Office Support

• Full range of clerical and office administrative support
• Use Microsoft Office suite including Word, Excel, Outlook, SharePoint, email, internet and intranet to carry out day to day duties
• Arrange for and distribute newsletters, circulars, etc
• Send, receive and deal with correspondence and electronic mail
• Set up and maintain computerised databases, spreadsheets, etc
• Maintain efficient filing systems (shared and individual), both paper-based and electronic
• Undertake routine day to day tasks
• Actively manage the Support Services mailboxes

5. Meetings, Conference, Election, Ballot and Events Arrangements

• Draft agendas and supporting documents, prepare materials, collate and distribute for meetings, conferences, events and training courses according to relevant timetables
• Attend meetings, conferences, etc and produce accurate records in a timely manner
• Follow up action points where appropriate
• Liaise with operational staff, specialists and elected representatives on diaries
• Arrange meetings and book rooms, refreshments, travel arrangements and accommodation where appropriate
• Liaise with external organisations to secure information, materials, and to confirm attendance of speakers, etc
• Deal with expenses claim forms and other costs arising from meetings, and conferences where appropriate
• Ensure all accessibility and equal opportunities matters are established and are met
• Assist with the administration of group events including conferences and elections
• Assist with the administration of national and group ballots, elections in line with legal, rule and policy requirements
• Ensure that the Unions systems and procedures are protected against electoral and balloting malpractice or unfairness

6. Teamwork

• Provide feedback on improvements required to CRM systems to aid the development of new technologies and working methods within the department
• Maintain confidentiality of sensitive issues at all times
• Provide assistance to members of the team through support, guidance and training
• Attend and participate in team meetings
• Draft/update information required for the team

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy and adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Willing to work outside normal office hours and location subject to personal circumstances, and advance notice

Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR

Ref: 0626

Date: March 2026

Location: PCS Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a member or customer-focused role providing information and advice in writing and over the telephone
• Maintaining and updating accurate database records
• Organising events/meetings internally and externally

TRAINING

• (including continuous professional development)
• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training

KNOWLEDGE

• Preferred knowledge of Salesforce
• Impact and use of digital and IT applications, including Word, Excel, Outlook, SharePoint, email, internet and intranet
• Knowledge and understanding of trade unions and work of the public sector

SKILLS

• Ability to organise and prioritise multiple tasks to meet deadlines and agreed service levels
• Ability to extract, manipulate and handle numerical and categorical data
• Communicate effectively orally and in writing
• Ability to handle sensitive situations effectively
• Ability to handle confidential information

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred. 

We're looking for a highly motivated and dedicated Administrator to join our friendly, professional and passionate team to provide high quality administrative duties to the SV2 team, across all services and ensure the proper flow of office procedures.

The successful candidate will maintain a positive and friendly company image by acting as the first line of contact to visitors, clients, and stakeholders in person, online, and via telephone. You will be responsible for answering the phoneline, taking referrals and signposting, ensuring appropriate notes are made on the Organisation’s secure database.

You could be the right person for the role if you have

• A minimum of two years’ experience of undertaking administrative duties
• Experience in delivering services in a confidential environment
• Responding to queries and problem solving
• Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
• Ability to demonstrate a methodical, organised and flexible approach to work
• Competent multi-tasking skills
• Full driving licence and access to a reliable vehicle with business insurance

We're keen to hear from you if you are looking for a new and exciting challenge.

In exchange we offer a competitive salary, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

This role is subject to Enhanced DBS certification due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on Sunday 19th April 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role  Therefore, if you are interested, please submit your application as early as possible.

Job Type: Full time, Permanent 

Full-time hours: 37.5 per week

Epic is looking for a Finance & Administration Officer to support the Operations Department of an international charity supporting high-impact non-profit organisations.

The Finance & Administration Officer will work under the leadership of the Director of Finance & Administration. 

This position will allow the successful candidate to acquire hands-on experience across payroll coordination, organisational operations, financial administration, and grantmaking support within a fast-growing international non-profit organisation. As a portion of the Epic team is based in Paris, a good working knowledge of French (spoken and written) is required.

This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to demonstrate flexibility, adaptability, and the ability to take ownership while working independently.

Epic offers an enriching and agreeable work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.

Responsibilities 

Financial & Grant Coordination

• Support Epic’s bi-annual grantmaking process, including but not limited to drafting and distributing grant agreements and archiving documentation.

• Manage the process of financial reporting from Epic’s portfolio organisations, coordinating with the Operations and Programs teams to verify compliance with Epic’s reporting requirements.

• Assist with administrative monitoring of supported organisations, including data collection and documentation management.

• Process invoices and reimbursements, maintaining accurate payment trackers and supporting financial operations.

• Collect, organise, and archive invoices and accounting documentation to ensure financial compliance and efficient record keeping.

• Initiate bank transfers in the absence of the responsible person.

• Review donation records in Salesforce, help reconcile them with the accounting records, and ensure supporting documentation is complete and properly archived.
   

HR admin & Payroll Management

• Maintain and update HR policies, including the Employee Handbook, ensuring compliance with labour laws and regulations in the UK and France.

• Manage employment contract administration for employees, interns, volunteers, and consultants or any other type of contracts across France and the UK, ensuring compliance with relevant legal frameworks.

• Manage payroll for France and the UK directly through the PayFit payroll platform, ensuring accuracy, timely processing, and compliance with local employment and tax regulations.

• Coordinate relationships with external benefits and training partners (e.g. healthcare providers, occupational health department (France), and training bodies.

• Support managers with recruitment and onboarding processes across teams (distributing screening questionnaires, preparing onboarding plans, coordinating onboarding logistics, etc.).

• Manage administrative onboarding and offboarding for employees, interns, and volunteers, ensuring a smooth and well-structured integration and offboarding process. 

• Help organize team trainings and monitor individual staff trainings.

• Manage and update workplace risk assessments.

• Help manage all other obligatory processes stipulated by the labour code.

Operations & Administrative Management

• Conduct research and manage procurement processes for administrative goods and services.

• Maintain office supplies, services, and operational inventory, ensuring timely procurement and efficient management.

• Support regulatory declarations and submissions to relevant authorities and institutional stakeholders.

• Contribute to the optimisation and streamlining of administrative and operational workflows.

Other Responsibilities

• Provide support on additional HR, financial, or operational projects as required.

• Any other task that may be requested in the scope of these general responsibilities.

Position Requirements

• Must have the right to work in the United Kingdom 

• Proven professional experience within a startup or small non-profit/charity environment, demonstrating the ability to operate effectively in a fast-evolving international organisation.

• Dynamic, open, and autonomous disposition 

• Strong organisational and project management skills with the ability to manage multiple priorities with an impeccable attention to detail

• Good knowledge of HR administration and employment practices in international or multi-country environments

• Excellent level of English and professional working proficiency in French (written and spoken). Please note that interviews will be conducted in both English and French. 

• Mastery of Google Suite and the Microsoft Office Suite. Experience with Salesforce or another CRM is also desired.

• Minimum of 4 years of relevant professional experience 

Contract Details

• Position based in London, UK.

• Contract type Permanent – Full-time

• Working hours: 40 hours per week

• Salary range: £32-37k / gross annual

• Position to fill as soon as possible.

Employee Benefits 

• Flexible Work Arrangements: Up to 2 days of teleworking per week.

• 5 weeks of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year's. 

• Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents. 

• Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions 3%.

• £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.

• Workplace Amenities: Access to modern workplace amenities: onsite cafes and snacks, and recreational facilities.

We’re looking for a detail-orientated People and Culture Administrator to ensure the smooth and efficient delivery of our People and Culture function. This new but vital role is responsible for managing day‑to‑day administrative activities, maintaining accurate and compliant employee records and delivering high‑quality support to employees and
managers.

The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

As the first point of contact for all People (HR)‑related queries a strong, up‑to‑date
understanding of employment law is essential to provide clear guidance and ensure a positive employee experience.

Key responsibilities include:
• Providing comprehensive administrative support to the People and Culture Manager
across all stages of the employee life-cycle, acting as the first point of contact for
HR‑related queries and ensuring employee records are accurate, up-to-date and
compliant with data protection requirements.
• Maintaining HR systems, ensuring data accuracy and contributing to ongoing system
improvements to enhance efficiency and user experience.
• Supporting the People and Culture Manager by managing employee payroll queries
and updating the payroll system with salary changes, increments, annual leave, work
patterns and other relevant information.
• Providing guidance to staff on self‑service functions, ensuring the HR system is fully
utilised across the charity and all employee data remains accurate and up-to-date.
• Ensuring all payroll instructions are prepared and logged in time for the monthly payroll
by gathering and verifying relevant employee information.
• Coordinating the full onboarding process for new starters, including preparing contracts
and offer letters, completing all pre‑employment checks and ensuring a smooth and
welcoming introduction to the organisation.
• Coordinating inductions for new starters in partnership with managers, ensuring a
positive and engaging onboarding experience including all required training and learning
areas.
• Leading the coordination of training sessions, working closely with the People and
Culture Manager to ensure effective planning and delivery.
• Managing all administrative aspects of the recruitment process, including preparing
recruitment documents, organising recruitment timelines, drafting and posting job
adverts, logging applications and supporting the smooth delivery of recruitment
campaigns.
• Supporting and driving People Team projects, events and continuous improvement
initiatives, contributing to a positive and meaningful impact across the charity.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We are seeking to appoint a Compliance Officer for an immediate start. Reporting to the school's in-house Legal Advisor, you will ensure the school operates in full compliance with all statutory, regulatory, and internal policy requirements, promoting a culture of compliance across all areas of school activity.

This role is initially offered on a one-year fixed-term contract working term-time, plus INSET days and a further three weeks during the school holidays (38 weeks). The role also has part-time support provided by the Compliance Administrator.

Salary circa £63,000 per annum, depending on experience. This is based on a full-time equivalent annual salary of £75,000.

We will be shortlisting and interviewing as applications come in, so early applications are advised. Please note that we may appoint before the closing date.

To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: 9.00am on Tuesday, 21 April 2026.

Interviews: Monday, 27 April 2026.

Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.

We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.

The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.

PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.

Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.

Salary and Location

• Band 2, Regional, Spine points 41-37
• Regional Salary: £36,646 p.a. rising to £40,901 p.a.
• Based: Birmingham. Hybrid working, a minimum of 2 days per week will be required in the office. (During the induction period we expect staff to be in the office full time.)

Successful candidates for the Member Response Team Administrator will be able to demonstrate:

• Experience of providing information and advice to members or customers enquiries
• Maintaining accurate records and extracting data in a CRM database such as Salesforce
• Efficient administrative support for events and meetings
• Effective written and oral communication skills

The main duties of the Member Response Team Administrator role include:

• Providing timely and sensitive support for our members enquiries through a variety of communication channels
• Maintaining accurate and up to date records in our Salesforce database
• Efficient administrative support for conferences, ballots and other activities

The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.

Closing date: at 12 midday on 14 April 2026

Applications must be received by the closing date and time specified.

Interviews will be held in person at PCS Birmingham: Thursday 7 May 2026

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR

Ref: 0526

Grade: Band 2, Region

Salary:

Spine points 41 - 37

Starting salary £36,646 p.a. rising to £40,901 p.a.

Location: PCS Birmingham

Purpose of the job:

As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.

Responsible to: Member Response Team Leader

Responsible for: Not applicable

Contacts

External:

PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts

Internal:

PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments

Main duties and responsibilities

1. Member Support

• Engage with members, representatives and colleagues through various communication channels including phone and email
• Provide a willingness to adapt to new channels coming onboard and new technologies
• Conduct research to provide information and have a good level of knowledge to support our members
• Signposting on the range of membership benefits PCS offers
• Process and assess benefit claims in line with policy
• Support members to access assistance from local reps within the PCS activist structure
• Liaise with lay officials and colleagues to identify and take ownership of resolving any issues within the local bargaining areas
• Support PCSs goal of member retention
• Ensure cases allocated via CRM, and cloud-based calls are worked effectively and efficiently
• Work with the Team Leader to resolve and escalate members queries via the case management system

2. Telephony Support

• Use cloud-based telephony service for inbound and outbound calls
• Provide prompt and accurate call back advisory role
• Provide a rapid response service to enquires from PCS representatives and members

3. Maintain CRM database

• Use Salesforce based CRM to create and amend membership records
• Ensure information security and Data Protection by maintaining good practice for GDPR/DPA compliance
• Update payment records of members in a timely fashion. Identify and address any issues which may arise with external payroll teams
• Update, maintain and restructure activists, branch, group and employer information
• Support members, lay officials and colleagues to access digital channels to promote self-service maintenance of the database
• Ensure all union policies are adhered to, with particular reference to subscription policy

4. Office Support

• Full range of clerical and office administrative support
• Use Microsoft Office suite including Word, Excel, Outlook, SharePoint, email, internet and intranet to carry out day to day duties
• Arrange for and distribute newsletters, circulars, etc
• Send, receive and deal with correspondence and electronic mail
• Set up and maintain computerised databases, spreadsheets, etc
• Maintain efficient filing systems (shared and individual), both paper-based and electronic
• Undertake routine day to day tasks
• Actively manage the Support Services mailboxes

5. Meetings, Conference, Election, Ballot and Events Arrangements

• Draft agendas and supporting documents, prepare materials, collate and distribute for meetings, conferences, events and training courses according to relevant timetables
• Attend meetings, conferences, etc and produce accurate records in a timely manner
• Follow up action points where appropriate
• Liaise with operational staff, specialists and elected representatives on diaries
• Arrange meetings and book rooms, refreshments, travel arrangements and accommodation where appropriate
• Liaise with external organisations to secure information, materials, and to confirm attendance of speakers, etc
• Deal with expenses claim forms and other costs arising from meetings, and conferences where appropriate
• Ensure all accessibility and equal opportunities matters are established and are met
• Assist with the administration of group events including conferences and elections
• Assist with the administration of national and group ballots, elections in line with legal, rule and policy requirements
• Ensure that the Unions systems and procedures are protected against electoral and balloting malpractice or unfairness

6. Teamwork

• Provide feedback on improvements required to CRM systems to aid the development of new technologies and working methods within the department
• Maintain confidentiality of sensitive issues at all times
• Provide assistance to members of the team through support, guidance and training
• Attend and participate in team meetings
• Draft/update information required for the team

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy and adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Willing to work outside normal office hours and location subject to personal circumstances, and advance notice

Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR

Ref: 0526

Date: March 2026

Location: PCS Birmingham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a member or customer-focused role providing information and advice in writing and over the telephone
• Maintaining and updating accurate database records
• Organising events/meetings internally and externally

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training

KNOWLEDGE

• Preferred knowledge of Salesforce
• Impact and use of digital and IT applications, including Word, Excel, Outlook, SharePoint, email, internet and intranet
• Knowledge and understanding of trade unions and work of the public sector

SKILLS

• Ability to organise and prioritise multiple tasks to meet deadlines and agreed service levels
• Ability to extract, manipulate and handle numerical and categorical data
• Communicate effectively orally and in writing
• Ability to handle sensitive situations effectively
• Ability to handle confidential information

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Location: Dorset Hub, based in Poole

Salary: Grade 1.2 - £26,227 per annum pro rata

Permanent Contract

Part time – 21 hours per week – working pattern to be agreed with successful candidate

Closing date: Thursday 16th April 2026 at 11.30 pm

We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.

About the role

You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people.

You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration.  Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained are all aspects of this interesting, varied and vital role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone who thrives in a fast paced and busy office environment, you have a flexible approach, are adaptable to change and enjoy learning new skills.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team 

Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth, Weymouth and Poole  as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.

• We prioritise diversity and have an inclusive and open mindset.

CVs without supporting statements will not be considered. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Transform is seeking an organised and diligent Finance & Administration Manager to join our team.

Transform is a biennial festival of powerful international performance, based right here in Leeds. Every two years, we assemble artists from across the globe to present thrilling theatre, dance and performance to diverse audiences in their thousands across the city.

We’re looking for a capable, personable and experienced professional working in finance or administration who thrives on supporting organisations to run smoothly and efficiently. Organised, proactive and rigorous, you’ll be familiar with developing and leading effective administrative and financial systems. You’ll have an interest in contemporary arts and understand the value of Transform’s work.

About the role

Job title Finance & Administration Manager

Contract Part time, 3 days a week. Permanent contract. Working days ideally Monday–Wednesday but we are open to hours being split differently across the week and happy to discuss flexible approaches

Salary £36,000 per annum, pro-rata

Pension employer contribution 4%

Location Hybrid role. 1-2 office-based days per week in Mabgate, Leeds

Annual leave 33 days per year including bank holidays (20 days including bank holidays pro rata 0.6)

Line manager Artistic Director/CEO

Key relationships Executive Producer, Senior Communications Manager

Responsible for Payroll provider, Bookkeeper, Accountant (rolling freelance contracts)

Application deadline Monday 20 April, midday

Please see the job pack on our website for the full job description, person specification and information on how to apply.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Department background

The finance team manage the finances and budgets of Toynbee Hall and Toynbee Hall Trading including the following responsibilities:

• Budgeting, forecasting and management accounts

• Financial accounting including annual reporting and tax

• Financial transactions including sales and purchase ledger, treasury and payroll

• The team comprises of Finance Director and Operations, Financial Controller and Finance Officer.

How we work

Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.

Job Purpose:

To process sales and purchase ledger transactions, ensure that the organisations financial transactions are properly recorded and that there is strong financial control. 

Job Description:

Assistant Accountant Responsibilities and Accountabilities:

Process financial transactions, including:

• Raise Venue Hire sales invoices

• Post purchase invoices into SAGE

• Analyse, follow up and post credit card payments

• Maintain journal log book

• Raise and process intercompany invoices Help maintain good financial controls, including:

• Bank reconciliations

• Credit control

• Manage petty cash facilities & check operation of imprest system

• Assist in the production of quarterly VAT returns for review by line manager in accordance with company procedures

Assist with the financial reporting of the organisation, including:

• Assist in the month end process:

o Process monthly journals

o Calculate and process accruals and prepayments

• Provide financial information to budget holders

• Produce ad hoc and regular financial reports, as required

• Assist with the production of the annual statutory accounts

Assist with administration and the general functioning of the Finance Department:

• Attend staff and team meetings

• Manage systems administration by keeping the information on the company’s systems, including SAGE and supporting the Financial Controller as required

• Deal with queries from team and stakeholders

Support the annual audit process, including:

• Compilation of necessary information

• Production of supporting working papers

Provide cover for the Finance Officer role and reasonable cover for the Financial Controller

Perform any other tasks as reasonably required

Key Knowledge and Skills:

Strong accounting capability to be able to create accounting journals, accruals and prepayments.

Hands on accounts experience and proficiency with accounting systems (preferably Sage 200)

Very good Excel spreadsheet skills.

At least part qualification with CIMA/ACCA

Good analytical skills to understand financial reports

Good communication skills.

Personal Qualities:

Able to work in a busy office environment which demands high levels of concentration while inputting, checking and making calculations whilst also responding to staff/ customer enquiries.

Be diligent and take ownership of activity outcome.

Develop an understanding of and commitment to the organisation’s values, including equal opportunities and diversity.

Willingness to participate in training and other professional development activities.

Willingness to work in the sector and possess an understanding of the core values of the Charity.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan
• Perk Box

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

Application deadline: 28 April 2026

Tender is a nationwide charity harnessing the power of drama and the arts to educate children, young people and adults about healthy relationships. Our innovative, interactive approach empowers children, young people and adults with the skills and knowledge to recognise unhealthy relationships, nurture healthy ones, and seek support if they need help.

The Finance & Operations Officer plays a central role in ensuring the smooth financial and operational running of Tender, supporting the organisation’s ability to deliver its mission effectively. The role spans core finance functions—including payroll, payments, reconciliations, budgeting support and financial reporting—ensuring that Tender maintains robust financial controls and compliance across all statutory and regulatory requirements. It also involves close collaboration with suppliers, funders, auditors and internal teams to support the Finance Director in producing financial plans, forecasts, annual accounts and audit preparation.

Alongside finance, the post holder is responsible for managing key operational areas including HR administration, ICT coordination, office management, and internal communication processes. This includes overseeing recruitment and onboarding processes, maintaining HR policies and procedures, ensuring effective cross-team collaboration, managing external service providers, and maintaining an efficient administrative and operational environment. The role requires someone who can work autonomously, use sound judgement, implement effective processes, and ensure alignment of systems across the organisation.

A successful Finance & Operations Officer will also contribute to organisational development by ensuring that policies, procedures and workflows are up to date, compliant and reflect best practice. With responsibilities that touch every part of the charity, the post holder acts as a vital hub for coordination, problem‑solving and continuous improvement, helping Tender maintain a high‑functioning, values‑driven working environment.

To be successful in this role, in the first 6 months you will have:

• Established reliable financial processes by ensuring accurate and timely payroll, payment cycles, reconciliations and financial reporting, maintaining full compliance with Tender’s financial controls and statutory requirements.
• Strengthened core operational systems by updating and consolidating HR, ICT, office management and policy frameworks, ensuring staff understand and follow consistent organisational processes.
• Improved cross‑team coordination by streamlining internal communications and embedding efficient administrative workflows, enabling smoother collaboration across finance, HR and operational functions.

Please refer to the full job description and person specification in the full recruitment pack for further details.

An excellent opportunity has arisen for a Finance & Administrative Officer to join a friendly and collaborative organisation on a 12-month maternity cover contract. This is a varied role that combines finance, payroll, and administrative support, making it ideal for someone who enjoys working across multiple functions in a small, supportive team environment.
You will work closely with the Director of Finance and wider team to ensure the smooth running of day-to-day financial processes while also providing general administrative support when required.
Key Responsibilities

• Produce sales invoices and manage credit control processes
• Process purchase invoices and maintain the purchase ledger
• Raise purchase orders in line with internal requests
• Assist with month-end reconciliations and support the year-end audit process
• Process payment runs, reconcile bank and credit card transactions, and maintain accurate records
• Prepare and process the monthly payroll file and liaise with the external payroll provider, responding to payroll queries
• Maintain staff sickness and leave records, producing reports and statistics where required
• Process monthly pension uploads and payments
• Act as the first point of contact for finance-related queries
• Support the implementation of financial elements of projects or contracts where needed
• Provide administrative support to the wider team as required
• Undertake additional duties that support the efficient running of the organisation

About You
Essential

• Qualified to at least AAT Level 2
• Experience maintaining sales and purchase ledgers
• Strong administrative and organisational skills
• Good ICT skills, including Excel, Word, and accounting systems
• Excellent written and verbal communication skills
• High level of attention to detail and accuracy
• Ability to prioritise workload and meet deadlines
• Positive, friendly, and team-focused approach

This role would suit someone who enjoys working in a small organisation where their contribution is visible and valued, and where they can take ownership of key financial and administrative processes.
If you're looking for a hands-on finance role with variety and responsibility, please send your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you organised, proactive, and passionate about supporting people? Tearfund is looking for a People Services Officer to join our People Team to help deliver high-quality HR and Recruitment services across the organisation.

What you'll do:

• Be the first point of contact for HR and recruitment enquiries, providing clear guidance and support to staff.
• Manage end-to-end recruitment campaigns, including advertising, shortlisting, assessments, interviews, pre-employment checks, and employment contracts.
• Support payroll and HR system processes, ensuring information is accurate and deadlines are met.
• Train and guide colleagues on HR and recruitment systems, helping them use tools effectively.
• Maintain HR and recruitment records, systems, and reports to keep processes running smoothly.
• Contribute to HR projects and continuous improvements, helping the team work more efficiently. 

This is a varied and fast-paced role, working closely with colleagues across the UK and global teams.

What we're looking for:

• Proven administrative skills and the ability to thrive in a fast-paced environment.
• Experience supporting HR activities, including recruitment and selection.
• Strong IT skills and confidence using HR or recruitment systems.
• Excellent communication skills, with a professional and approachable manner.
• A proactive, detail-focused approach and the ability to prioritise effectively. 

Does this sound like the role for you? Then we'd love to hear from you!​

Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager.

Please note: This is a fulltime, 1 year fixed term contract. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.