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Salary: £29,624.85 per annum plus £5023.71 per annum
Location: London, Old Street Head Office with Hybrid working
Contract: Permanent
Hours: Full time 35 hours per week
Closing date: Tuesday the 21st of April at 11:30pm
Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.
About the role
The main objectives of this role will be to provide excellent supporter care to Shelter’s fundraisers, which will involve building relationships and giving fundraising and event support and advice and providing efficient administrative support to the department. We want to give you scope to grow into a confident and successful fundraiser, so you will receive training and provide supporter care and admin support across a variety of community & events activities, events and products across all three teams.
About you
Communicating with a variety of people: you will enjoy communicating with people in a variety of different ways, over the phone, face to face, by email, letter and over social media channels.
Time management & organisation: there’s a lot to do, particularly when we have fundraising products live and during the busy winter fundraising period, so it’s important to be able to manage your time well. The team has a really positive collective attitude to helping you do this, and they will suggest different tools and methods to stay on top of your work. But your being organised from the get-go is important.
Attention to detail: in all tasks, you will need to have a good eye for detail to make sure work is completed with a high level of accuracy.
Proactive: there are many activities to get involved with at Shelter, so being proactive ensures you get as much from your role as possible. Within your role you need to take initiative in setting up meetings, asking questions and suggesting/trying new ideas. Beyond this, taking advantage of volunteering in our shops or at events, and visiting local Shelter Hubs, is a great way to understand the cause and sector.
Willingness to be busy: everyone in the team has lots to do and has a range of responsibilities across different areas. To be successful in this role, you need to be willing to be busy during the working day and enjoy the variety this brings.
Flexibility: as this role will support work across the wider Community & Events team throughout the year, it is vital that the successful candidate is adaptable and willing to get stuck into different activities when needed. There will be occasional evening and weekend work to support events, for which time off in lieu will be given.
Positive attitude to learning: one of the most important aspects of the job is being positive and willing to learn. Being open-minded and keen to find solutions to problems is essential.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Supporter Experience team at Shelter exists to provide expert stewardship to build deep long-term relationships, enhancing the supporter experience to drive income now and increase lifetime values.
We ensure supporters feel valued and appreciated by Shelter and understand the impact of their support. We’re part of a wider Community & Events team that sits within an Income Generation directorate. Together, we look after a wide variety of fundraising activities to help fund our mission to ensure a safe home for all.
Your team are welcoming and supportive, we work hard but try to have a lot of fun as well. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.
How to apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
• We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Brief role description:
The HR Manager will provide end-to-end, operational and strategic human resources support for the charity's international workforce (excluding APAC). Acting as a trusted advisor to leadership and line managers, the role will ensure that people practices are compliant, values-driven, and aligned with our strategy. The postholder will lead on talent acquisition, employee lifecycle management, employment relations, policy development, total rewards, and HR vendor management, delivering a pragmatic and high-quality HR service appropriate to a small charity environment.
Main responsibilities:
Talent Acquisition & Workforce Planning
Lead on talent and succession planning, along with the full recruitment lifecycle, including workforce planning, role design, advertising, shortlisting, interviewing, and onboarding with the support of the HR Coordinator
Manage relationships with external recruitment agencies and job boards as required.
Work with the Head of Finance & HR on the annual headcount plan.
In partnership with Health & Inclusion lead seek to diversify our staff team in line with our commitments in the Diversity Inclusion Action Plan (DIAP)
Support nominations committee with Trustee Recruitment as required
Support the set up of new international legal entities where required
2. Employee Lifecycle Management
Oversee all aspects of the employee lifecycle, from onboarding through probation, development, performance management, and exit.
Oversee accurate and compliant employee records and HR systems.
Lead on performance management process, supporting a culture of accountability, development, and feedback and development and utilisation of supporting tools.
Manage leavers, including resignations, retirements, and departures where applicable.
3. Employment Relations
Act as the lead point of contact for employee relations matters, including absence management, disciplinary, grievance, capability, and performance issues.
Provide expert advice to managers on employment law, best practice, and risk mitigation.
Support formal processes, ensuring fairness, consistency, and legal compliance.
4. Line Manager Support & Capability Building
Coach and advise line managers on people management responsibilities and decision-making.
Build manager capability through guidance, toolkits, and targeted training.
Promote consistent people management practices across the organisation.
5. HR Policies, Compliance & Governance
Develop and Implement the annual “People Plan” in line with Sport England Guidance
Develop, implement, and regularly review HR policies and procedures to ensure legal compliance and alignment with organisational values.
Ensure compliance with employment legislation and charity governance standards.
Maintain an external network to stay up to date and abreast of new developments in the sphere of HR.
Support organisational change initiatives, ensuring appropriate consultation and communication.
Provide information to the Nominations and Remuneration Committee as required
6. Total Rewards & Benefits (Including Vendor Management)
Manage the organisation’s total rewards framework, including pay structures, benefits, pensions, and non-financial rewards.
Act as the primary liaison with external vendors (e.g. payroll providers, pension administrators, benefits suppliers).
Oversee payroll processes carried out by People & Culture co-ordinator
Benchmark reward practices to ensure competitiveness within the charity sector and affordability.
7. Learning and Development:
Conduct organisational capability assessment and training needs analysis and develop annual training plan within budget
Design, source, and manage cost-effective learning solutions, including internal training, external providers, pro-bono support, e-learning platforms, and charity-sector resources.
Support the development of managers through targeted people-management and leadership development initiatives.
Manage L&D budgets and relationships with external training providers where applicable.
Expectations of line managers at parkrun:
Will have regular 1:1s with direct reports.
Will set objectives for direct reports / team.
Will provide regular feedback and developmental guidance.
Will plan teams’ workload and availability.
Will play a role in recruitment and selection and work with the People & Culture team to understand the roles required.
Will cascade messages to the team as appropriate.
Will be able to assign responsibilities and authority to the right employees, taking their interests, ambitions, development and competency into account.
Will deliver any disciplinary sanctions in line with our policies and processes.
Will provide support for team members and promote health and wellbeing at work.
Essential experience requirements:
Proven experience delivering end-to-end HR support
Strong working knowledge of employment law and employee relations.
Experience managing vendor relationships.
Desirable experience requirements:
International HR experience
Experience within a small organisation or charity/non-profit setting
Experience writing and delivering training interventions
Line management experience
Professional certification requirements:
Chartered Member (Chartered MCIPD)/ CIPD Level 7 qualification Desirable
Associate (Assoc CIPD)/ CIPD Level 5 Essential
Most relevant skills:
Accountability: Will be accountable and pass on accountability for one’s own actions and those of colleagues and the organisation.
Communication: Able to talk and work with people at all levels in a professional and mature manner across the whole parkrun network.
Initiative: Able to be proactive, take initiative and take steps to improve ways of working seeking support where necessary.
Organisation: Able to determine goals and priorities and to accurately assess the actions, time and resources needed to achieve those goals.
Presentation: Able to deliver engaging and informative presentations with excellent public speaking skills.
Priority Management: Able to manage competing priorities with resilience and thrive in a fast-paced environment.
Problem Solving: Able to detect problems, recognise important information and link various data; to trace potential causes and look for relevant details.
Teamwork: Accountable for team and individual responsibilities and deliverables.
Resilience: Demonstrates the ability to remain focused, composed, and effective in the face of challenges, setbacks, or ambiguity and public scrutiny.
Project Management and associated supporting tools.
Able to use a variety of IT systems and tools, such as google workspace.
Demonstrates high levels of discretion and confidentiality.
Demonstrates a growth mindset, with a desire to improve and learn new skills.
parkrun Limited is the company responsible for delivering parkrun in the UK.



The client requests no contact from agencies or media sales.
Come and help us make a difference to the lives of children and young people in Birmingham!
Beyond the Horizon is a Birmingham-based children’s charity supporting young people after bereavement, family breakdown, and domestic abuse. We’re looking for an experienced Finance Manager to join our small, dedicated team.
The Finance Manager is responsible for the effective financial management of Beyond the Horizon Charity. The role requires close attention to detail, strong analytical ability and a proactive approach to maintaining accurate, timely, and compliant financial information.
As a small but dynamic organisation with multiple income streams, including grants, donations, commissioned work and fundraising, the postholder must have previous experience of managing and reporting across varied funding sources.
This role supports both operational efficiency and strategic decision‑making by providing the CEO and Trustees with robust financial information, clear analysis, and well‑founded advice.
Please note this is a hybrid role and some office working will be required (Birmingham)
Beyond the Horizon works to protect the mental health and wellbeing of children and their families in Birmingham after bereavement and domestic abuse.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for a Partnerships Officer to join our busy and ambitious Corporate Partnerships team. You will help build and grow meaningful relationships with businesses that support our mission to tackle hunger. You will manage a portfolio of small to medium-sized corporate partners, providing excellent stewardship to maximise fundraising, deepen engagement and ensure partnerships continue to grow in value and impact.
You will also support the development of key strategic partnerships and contribute to the delivery of high-profile campaigns with the hospitality and restaurant sector. Alongside this, you will help identify and cultivate new corporate supporters through prospect research, proposals and outreach, working collaboratively across the organisation to strengthen partnerships and generate sustainable income for our work.
You will be joining our Partnerships team at an exciting time as we continue to deliver against our outcome focused strategy, which puts partnership at the heart of all that we do. The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger. For more detailed information on the roles, please download the attached pdf Job description.
Closing Date: 19-April-2026 23:30 Interview Date: w/c 27 April 2026
Please read the following carefully before making your application:
Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.
The client requests no contact from agencies or media sales.