Standard manager volunteer roles in wickford, essex

Branch Trustee – Community Outreach (Chatham) RSPCA Medway West

This is an exciting opportunity to be able to influence how we do things whilst helping the RSPCA to; identify animal welfare needs in the area, prevent animal cruelty, and reach out to more supporters.

Overview of the Branch Trustee – Community Outreach opportunity

We are looking for an enthusiastic and passionate person, with professional expertise, who could devote their time to volunteer as a trustee at our RSPCA Medway. You would be supporting us with establishing connections in the local community and determining what animal welfare needs there are in the area so we can help more animals in need.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Medway Branch

The RSPCA Medway Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The main activity of our branch is on

• Helping people on benefits and low-income to afford veterinary bills.
• Providing support for people to neuter their animals.
• Providing support to the inspectorate to help get animals treated.
• Access to a pet food bank, working alongside local human foodbanks.

Primary responsibilities of the Branch Trustee – Community Outreach

• Take the lead on matters relating to community outreach:
• Establish connections with the local community.
• Help the Branch determine what the local animal welfare need is.
• Where there are opportunities for improvements in animal welfare.
• Assist the Branch in setting strategies to tackle the identified animal welfare needs of the Branch area.
• Work closely with other organisations (other welfare charities, other welfare providers, vets etc) to develop mutually beneficial partnership opportunities.
• Identify opportunities for the Branch to engage with those living within the branches area to develop its supporter base.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.
• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
• In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
• Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
• Be aware of the outcome of regional board meetings and support regional initiatives.
• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
• In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society, and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside professional experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert, although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee – Community Outreach

• We will provide you with a comprehensive trustee training course which will provide you with everything you need to carry out the role.
• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
• References will also be required.

How to find out more about being a Trustee

For more information on becoming a Charity Trustee and to ensure it is the right decision for you, we recommend reading the Charity Commission's guidance on the role of the trustee and the RSPCA website about Branch Trustees.

We have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for the Medway West branch

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

Who are we looking for?

We are seeking an experienced treasurer who has a comprehensive understanding of charity finances, requirements and regulations and will actively support other board members to fulfil their collective responsibilities around finance.

You will play a pivotal role in ensuring the Gut UK’s ambitious growth plans are achievable, and sustainable for the long term. As a charity we need to do more, fund more, and support more people and we need a treasurer who shares our passion in achieving this. 

As treasurer, you will play a vital role in ensuring our financial health, sustainability, and transparency. You guide and advise the Board on financial strategy, budgeting, and risk management, Chair the Finance, Fundraising, Audit & Risk Committee, ensuring robust oversight of financial and operational matters, support the CEO and COO, offering expert insight and challenge on financial planning and reporting, and champion good governance, transparency, and accountability across the organisation. 

Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

5. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

Could you be our new Chair?  

Our fantastic Chair’s tenure will be coming to an end in 2026, so we are looking to appoint her successor to help Student Minds improve university communities so that every student gets the mental health support they need to reach their goals.

At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact. 

We are open-minded about the professional background of this individual and are mostly looking for someone with experience of leading effective, inclusive teams, of chairing complex organisations or meetings, and in building influential cross-sector partnerships.

Key responsibilities

Student Minds Chair is expected to commit to the following: 

• Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm. 

• Preparation and attendance at two in-person board away days each year, usually from 12.30 - 5 pm. These usually take place in Leeds and include a lunchtime or evening social.

• Monthly supervision calls with the Chief Executive

• Annual in-person appraisal of the Chief Executive 

• Support with board appraisals and recruitment 

• Ad-hoc meetings and conversations with the senior leadership team as required. This usually constitutes approximately a further five working days a year.

• Attendance at relevant task-group meetings and/or committees.

So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!

How to apply?

1. For more information about the role responsibilities please download our recruitment pack that is linked

2. Download and complete our application form which is available via the link

3. Complete the Equality Monitoring Form. 

Application process

• Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date

• Interviews: 27th January, with our Chair, Trustee and CEO

• Appointment: subject to approval by the Student Minds Board

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits �� Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Treasurer (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Responsibilities:

• Oversee all financial matters including budgeting, accounting, and financial reporting.

• Ensure compliance with statutory financial regulations and charity law.

• Work closely with auditors and the Finance Committee.

• Present financial reports at each board meeting.

• Support fundraising and resource management strategy.

Requirements:

• Background in finance, accounting, or business administration.

• Knowledge of charity finance and UK financial reporting standards.

• Integrity and attention to detail.

Benefits:

• Direct influence over financial sustainability and impact measurement.

• Recognition in philanthropic financial management networks.

Compensation:
This is an unpaid volunteer position.

Job Description:

Services Sales Specialist (Commission-Only)

Programme Association: Enhanced Professional Development Programme (ePDP) /

International Personal Development Programme (iPDP)

Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote

Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration

Role Summary

Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.

Compensation Structure

● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.

● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.

○ Standard £200 ePDP Sale: £25 commission

○ Subsidized £100 Sale: £10 commission

○ 2-Month Rolling Sale: £65 commission

● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.

Main Responsibilities

This is a target-driven, client-facing role responsible for the full sales cycle:

● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.

● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.

● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.

● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold

The successful candidate will primarily sell Quilombo UK’s core offerings:

● ePDP (Enhanced Professional Development Programme)

● iPDP (International Personal Development Programme)

● Quilombo UK Departments as a Service

● Workshops

● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.

● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.

● Alignment: Passion for social justice, community engagement, and inclusion.

What We Offer

● Income Potential: Uncapped commission earning potential based entirely on performance.

● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.

● Mentorship: Coaching and mentoring from experienced directors and leadership.

● Certification: Certificate of completion and reference upon successful 16-week programme completion.

Job Types: Part-time, Freelance

Work Location: Remote

Who We Are  

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our Modern Slavery and Crime Reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment.

We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

Role Summary  

How this role fits into the vision and objectives of Causeway  

Our trustees bring strategic oversight and direction; to ensure Causeway is true to its purpose and effective in its strategic objectives, whilst ensuring all governance responsibilities are fulfilled. They champion the people we support, promote the charity and its work and bring expertise to purposefully develop Causeway and its impact.

Who are we looking for? 

Causeway are looking to recruit a Treasurer to the Board who is willing to bring energy, enthusiasm and commitment to the role, and support the strategic growth of the charity. We are particularly looking for our Treasurer to have:

• A relevant accounting qualification.

• Experience of charity accounting and relevant accounting standards.

• Ability to maintain overview of the financial affairs of the charity, ensuring its viability and proper financial records and procedures.

• A confident networker who will bring relevant connections and facilitate introductions for the benefit the charity.

• Experience in working with a Charity Board and subcommittees.

• Someone with at a minimum of two years governance experience

It is important that trustees reflect our geographical reach in the North, and that we have diversity of knowledge, experience and background on the trustee board. If you have lived experience relevant to our work or can bring a perspective that is under-represented, we strongly encourage you to come forward.  

We are looking for a passionate and conscientious individual to join our board of trustees as the trustee dedicated to strengthening and diversifying our financial sustainability for the future. As a valued member of the Board, the role will join the team of trustees to ensure that Equality in Tourism International fulfils its duty to its beneficiaries and delivers on our vision, mission and values.

This new trustee role will assist in strengthening our financial sustainability in the forthcoming growth period.This role will combine donor development and business development expertise. The Trustee will work alongside our Operations Manager to:

• Leverage personal and professional contacts to open doors for new opportunities.
• Cultivate and manage existing and potential donor relationships, including trusts, foundations, companies, high-net-worth individuals, and institutional/EU funders.
• Identify and explore new, sustainable income streams such as consultancy opportunities, training, corporate partnerships, etc.
• Develop a strategy to grow and diversify income.This will provide financial insight to support EiT’s strategic and budget planning.This will include identifying budgeting for restricted and unrestricted funding.
• Attend relevant networking events and represent EiT at conferences, webinars, trade shows etc with the aim of cultivating financial opportunities.
• Work closely with the Co-Directors and Trustees to align fundraising and business development with EiT’s strategic goals.

Person Specification

Essential

· Relevant Business experience and Donor Development

· Commitment to Equality in Tourism’s mission and values

• Proven track record in fundraising and donor development, with success across income streams, for instance:Trusts/foundations, Corporates, HNWIs, institutional/EU funding.
• Excellent relationship-building and networking abilities, ideally with existing donor or business contacts.
• Business development skills, with experience linking fundraising to long-term financial sustainability.
• Ability to think strategically and translate ideas into action.
• Strong written communication skills.

Desirable

· Trustee experience in a previous role

· Experience in gender equality, women’s rights, international development, or sustainable tourism.

• Financial literacy, including experience with budgets, restricted/unrestricted funding, and financial planning.
• Experience of innovative or entrepreneurial approaches to income generation.

Location: Remote or In-person (London-based preferred, flexible)
Hours: 8–12 hours per month (flexible)
Compensation: Revenue split per session – 60% to Counsellor / 40% to Guardian Light Enterprises LTD
Payment Schedule: Weekly or monthly, depending on preference (flexible to support cash flow)

About Guardian Light Enterprises LTD

Guardian Light Enterprises LTD is the revenue-generating arm of Guardian Light Foundation, a social enterprise dedicated to transforming the lives of children, teenagers, and single-parent families affected by homelessness, abuse, and hardship. Every service we provide contributes directly to creating safe spaces, housing, education, and empowerment programs for vulnerable communities.

As a freelance counsellor with us, you are not just offering sessions—you are helping people heal, build resilience, and find hope, while supporting a social mission that changes lives.

Role Overview

We are seeking a compassionate, skilled, and dedicated Freelance Counsellor to provide emotional support, guidance, and therapy sessions to our clients. This is a unique opportunity to work in a mission-driven social enterprise where your expertise directly fuels social impact.

As a counsellor, you will:

• Provide individual and group counselling sessions for children, teenagers, and single-parent families.

• Use your professional expertise to guide clients through challenges including trauma, grief, anxiety, and abuse recovery.

• Maintain strict confidentiality and safeguarding standards in line with UK regulations.

• Collaborate with Guardian Light Enterprises and the Foundation team to refer clients to additional support programs where appropriate.

• Participate in impact reporting to help shape future programs.

Key Responsibilities

• Conduct high-quality counselling sessions tailored to individual client needs.

• Document sessions and maintain records securely in compliance with safeguarding and GDPR policies.

• Promote emotional wellbeing, resilience, and empowerment for clients.

• Engage with Guardian Light Enterprises LTD in strategic discussions to improve program delivery.

• Attend occasional training and team meetings (via Microsoft Teams).

Ideal Candidate

• Accredited Counsellor, Psychotherapist, or Mental Health Professional with relevant UK registration.

• Experience working with children, teenagers, and vulnerable families.

• Strong empathy, emotional intelligence, and a trauma-informed approach.

• Excellent communication and documentation skills.

• Passionate about social impact and committed to transforming lives.

Hours & Compensation

• Recommended: 8–12 hours per month (approx. 2–3 clients per week, depending on session length).

• Compensation: Revenue split per session – 60% to you, 40% to Guardian Light Enterprises LTD.

• Payment Schedule: Flexible – weekly or monthly, depending on mutual preference and cash flow management.

Benefits

Even at this early stage, joining Guardian Light Enterprises LTD offers unique benefits:

• Impact-driven work: Every session contributes to funding programs that directly support children and single-parent families in crisis.

• Flexible schedule: Set your hours around your availability.

• Professional growth: Access to training and development opportunities.

• Career progression: Exceptional counsellors may be invited to join our Advisory Board or eventually become a Board Member, shaping the direction of Guardian Light Foundation.

• Recognition: A chance to build your personal and professional brand as part of a pioneering social enterprise.

• Supportive environment: Collaborate with a passionate, mission-driven team dedicated to real change.

Description

Youth Advantage UK (YAUK) is seeking a Volunteer Senior FOI Researcher. The successful candidates will be allocated to lead our FOI Team which supports our research projects nationally and locally by submitting and progressing Freedom of Information Requests. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

Responsibilities:

• Lead and oversee a small team in drafting, submitting and following up FOI requests in addition to supporting the research projects that require such data.

• Ensuring of ethical compliance and high ethical standards

• Coordinating the needs of various research teams with regards to FOI requests as support is required

• Drafting FOI requests: Write precise, legally compliant requests that maximize the chance of disclosure.

• Tracking submissions: Maintain a log of requests, deadlines, and responses to ensure timely follow-up.

• Analyzing responses: Review disclosed information, assess its reliability, and extract insights relevant to the research project.

• Appeals and reviews: Prepare internal review requests or appeals to the Information Commissioner’s Office (ICO) if disclosure is refused.

• Collaboration: Work with other teams to align FOI requests with broader research goals.

• Reporting findings: Summarize obtained information and provide the data for progress by specific research teams

Requirements:

• Knowledge of FOI legislation: Understanding of Freedom of Information requests and proven experience in submitting them.

• Communication skills: Excellent writing and speaking skills, with the ability to explain complex findings clearly.

• IT literacy: Proficiency with Microsoft Office and Google Suite for drafting, tracking, and reporting.

• Collaboration and independence: Ability to work well independently and as part of a team.

• Leadership: Experience of leading a small team, fostering motivation and accountability.

• Attention to detail: Strong organizational skills and accuracy in drafting requests and analyzing responses.

• Time management: Ability to prioritize tasks and manage multiple deadlines effectively.

Benefits
•    Gain valuable experience in influencing research projects
•    Opportunity to work with a dedicated and passionate team.
•    Flexible volunteering hours.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that 
have been bereaved. 

THIS ROLE COULD BE FOR YOU IF:

- Would like to make a real difference in someone’s life

- Want to challenge loneliness and can commit to a weekly phone call

- Are a good listener

- Are empathetic, patient and of a caring nature

- Have good verbal and inter-personal communication skills

- Recognise the importance of confidentiality and can uphold this in practice

- Are committed to inclusion and treating people with dignity and respect

REQUIREMENTS OF A BEFRIENDER INCLUDE:

- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed

- Completing an online call log record promptly after each phone call

- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others

- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs

- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

BENEFITS OF THE ROLE MAY INCLUDE:

- Knowing you are making a difference to someone’s life

- Joining the Omega Team who are taking action against loneliness and isolation

- An opportunity to enhance your CV or learn new skills

- An opportunity to engage with your community

SUPPORT AND TRAINING PROVIDED:

- Omega Chatterbox induction program

- Safeguarding training

- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support

- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate

- Monthly Befriender group support meetings via the Zoom app

LOCATION OF THE ROLE:

- Home-based

WHEN ARE YOU NEEDED:

- Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

We are looking to appoint a trustee with experience in Finance to oversee our finance functions, providing advice, scrutiny and support to the charity and to be the Chair of our Governance, Audit & Risk Committee (GAR) 

1851 TRUST – SPORT INSPIRED LEARNING  

We use the power of sport to inspire and empower the next generation. At the 1851 Trust, we believe every young person, has the potential to shape the future. Founded by Sir Ben Ainslie, our mission is to transform how young people connect with the world around them, helping them see themselves in it and thrive. 
 

Through our free to access education programme, STEM Crew, we bring science, sustainability, and innovation to life using the real-world context of high-performance sport. These sport-inspired resources are used in over 40% of UK secondary schools, helping teachers unlock potential, build confidence, and spark ambition in STEM, green skills, and maritime careers. 
 

Our work is driven by belief in young people’s potential, we focus on removing barriers to education and opportunity, as we aim to level the playing field and help all young people, particularly those from underserved communities to see that they belong in the world of STEM. 

Are you interested in giving back to your local community?

Can you bring the relevant experience to help us extend our reach and enable us to reach more young people and sustain our growth?

We are currently recruiting for Chair, Treasurer and Trustee Board Members. 

What will you be doing?

Welcome to YMCA Thames Gateway and thank you for taking the time to look into our voluntary leadership roles. This is an exciting time to get involved in our YMCA. We work across a number of geographical locations, including East London, Essex and Kent, with a commitment to making a positive difference within the communities in which we work.

To help us in the next chapter of our journey, we are looking to recruit Trustees who can help us shape our new strategy and develop the strength; depth and resilience of our charity’s work, helping more people belong, contribute and thrive.

We have a strong and vibrant Trustee Board and we are looking to extend its diversity and skills base so that we are well prepared for the future.

Though we actively encourage people of all faiths and world views to work, volunteer and become members of our Association, it is a requirement that two thirds of those who sit on our Board are Christian in order to maintain the Christian purposes of the Association. We recognise that faith is a deeply personal part of our lives and that part of the great mystery is the uniqueness by which our faith lives and breathes in our lives and actions. There is no test or specific criteria for how an individual makes manifest their Christian commitment, rather we ask Board colleagues to self-identify on their faith basis and agree to live out and champion the Christian values that underpin the work of our YMCA in their service.

We would particularly like to hear from people who self identify as Christian and who have experience and expertise in one or more of the following areas:-

• Capital Developments
• Social Housing Management
• Fundraising
• Working with Children & Young People
• ICT
• Governance
• Finance

Our trustees are required to attend 8 evening meetings per year.  8 of those are Board meetings and usually in Dartford, the other 8 will be for an agreed board sub-committee.

In addition, each trustee should use any specific skills, knowledge or experience they have to help the Trustee Board reach sound decisions. These may involve scrutinising board and committee papers, contributing to discussions, focusing on key issues, providing advice and guidance on new initiatives and other issues in which the Trustee has special expertise.

If you believe you have the experience and skills to help us on our journey, we would like to hear from you.

What are we looking for?

• To develop and agree the long-term vision, mission and strategic plan for the Association
• To ensure the Association acts within the aims and purposes of the Association and the wider Movement and to ensure the board expresses the Christian mission of the Association within its work
• To ensure plans and annual budget reflect the agreed strategic direction and are appropriate
• To monitor progress against key outcomes from the plan and against budget and to hold the Chief Executive and Executive team accountable for these
• To contribute actively to the work of committees and task groups
• To pro-actively review the level of risk annually
• To agree the Association’s key policies and ensure they contribute to the achievement of the Association’s intended outcomes
• To ensure the Association has effective and appropriate financial control systems and procedures
• To ensure the Association complies with the requirements of its multiple regulators
• To ensure governance is of the highest possible standard
• To work in partnership with board, committees, Chief Executive and staff
• To reflect annually on the Board’s performance, collectively and individually
• To appoint the Chief Executive, and to set their terms and conditions
• To play a part in representing YMCA Thames Gateway on a regional, national and international level
• To promote and develop the role of the Association in the community and with its stakeholders

What difference will you make?

YMCA enables people to develop their full potential in mind, body and spirit. Inspired by, and faithful to, our Christian values, we create supportive, inclusive and energising communities, where young people can truly belong, contribute and thrive.

Before you apply

To express an interest in becoming a trustee, please send an up to date CV together with a supporting statement via Reach explaining how you believe your experience and skills are relevant and what you are able to bring to the role.

Description
Reports to: Chief Executive Officer
Direct Working Relationships: C-Level Executives, National Research, Policy, Ethics, Research Reporting, and Local Operations
Location: Remote, UK-based
Time Commitment: Part-time | Flexible hours | Long term commitment

About the Role
We are seeking a volunteer Chief Operating Officer (COO) to provide strategic and operational leadership across our national and local operations. Reporting directly to the Chief Executive Officer, the COO will play a pivotal role in ensuring effective delivery of projects and research, maintaining ethical and operational standards, and driving continuous improvement across all organisational systems and processes.

This is a senior voluntary position ideal for an experienced operations or strategy leader who thrives in a collaborative environment and wants to make an impact in the not-for-profit or research sector.

Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.

Key Responsibilities

• Provide executive oversight of Policy, Ethics and Research Reporting, National Operations, and Local Operations (including projects and research).

• Oversee operational delivery to ensure smooth, ethical, and effective implementation of all projects.

• Lead the optimisation of systems, structures, and processes to maximise organisational efficiency.

• Ensure resource allocation is effective and aligned with strategic goals.

• Support and collaborate with C-Level colleagues to drive organisational progress.

• Attend high-level meetings and provide regular operational updates and recommendations.

• Act as a key decision-maker in operational strategy, compliance, and performance management.

• Support and coach department heads and senior managers to strengthen internal leadership capacity.

• Step in to provide hands-on support to other C-Level officers and direct reports when needed.

What We're Looking For
We’re looking for a confident, experienced, and adaptable leader who can bring structure, strategy, and calm to a dynamic environment. You’ll be most successful in this role if you have:
• Significant experience in operations management, project delivery, or organisational leadership.
• Proven ability to oversee multiple teams or departments in complex environments.
• Strong ethical grounding and commitment to compliance and transparency.
• Excellent organisational, problem-solving, and communication skills.
• A hands-on, solutions-focused approach with the ability to balance strategy and execution.
• Experience mentoring or managing senior leaders or functional heads.
• Comfort working remotely with cross-functional, volunteer-led teams.
• A collaborative, supportive leadership style and openness to learning and adaptation.
• An understanding of the not-for-profit, research, or policy sectors (advantageous but not essential).

What You’ll Gain
• The opportunity to lead national operations for a values-led organisation making a tangible impact.
• Executive-level experience within a collaborative, mission-driven C-Suite.
• The chance to refine strategic and operational leadership skills in a complex, real-world setting.
• Recognition through:
o LinkedIn testimonial and reference
o A public thank you post
o Permission to list the organisation as an employer on your CV/LinkedIn
o A written reference upon completion of your commitment

Important Information
This is a voluntary position. There is no financial payment, benefits, or employment status. This opportunity is ideal for seasoned operations leaders or executives seeking to contribute their expertise to a meaningful, values-driven mission and support the growth of an impactful organisation.

Apply Now
If you’re ready to help shape the strategic and operational backbone of a growing organisation and support our mission through effective leadership, we’d love to hear from you.