Statutory jobs
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.
We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.
We are looking for a dynamic and enthusiastic self-starter to support the Head of PR, Communications and Celebrity Engagement and work collaboratively with Charity colleagues to highlight the impact our supporters and fundraisers make to cancer patients.
You will be equally at home pitching a story to a national journalist, working with a senior consultant or scientist to draft a new Charity funded research story, briefing photographers, liaising with fundraisers to tell their story, writing newsletter copy or devising a communications plan.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you.
Closing date: Midnight on Monday 29 September
Interview date: Friday 17 October
About the role:
Are you ready to take the reins of a service that is already making a difference and help shape its next chapter? The Gray’s Inn Road supported accommodation project in Camden offers 16 short-stay places for people moving away from the streets and has quickly become a vital part of our mission to make rough sleeping in London rare, brief and not repeated. Funded by the Department of Levelling Up Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, this service is still in its early years, giving the next Service Manager the chance to build on strong foundations and lead it into the future.
As Service Manager you will ensure the project continues to meet specification while remaining agile to local authority and organisational priorities. You will oversee referrals, move-on pathways and personalised support planning, making sure each resident receives tailored guidance that promotes independence. By leading and inspiring your team you will embed consistency, quality and responsiveness in everything from day-to-day keywork and coaching to group sessions and links with external agencies, while also managing outcomes, commissioning requirements and policy adherence to maintain the highest standards.
This is more than just a management role – it is a chance to shape the development of a young and ambitious service while growing your own career within SHP. The leadership you bring will strengthen our impact on the lives of Londoners experiencing homelessness and influence the way we respond to this challenge as an organisation.
About you:
- You will have proven experience in leading and directing teams effectively, ensuring a consistent, high-quality, and responsive service.
- Demonstrated capability in building and maintaining strong partnerships with key organisations and stakeholders in the sector.
- Experience of leading teams to deliver client focused support, including detailed assessments, onward referrals, and tailored interventions for individuals facing multiple disadvantages.
- Dedication to safeguarding vulnerable adults, ensuring the quality of risk management plans to reduce and manage risk, whilst creating opportunities to promote independence.
- Experience of embedding and managing continuous improvement in Health & Safety and Housing Management processes to maintain a safe and compliant environment for residents and staff.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 5th October at midnight
Interview Date: Wednesday 15th October at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Womankind Worldwide are exclusively partnering with Robertson Bell in their search for a new Director of Finance, People & Culture to join their team on a permanent basis. Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls.
Reporting into one of the Co-CEOs, the Director of Finance, People & Culture will lead Womankind’s finance, HR, and Resources functions while ensuring regulatory compliance across jurisdictions (UK and Kenya). You'll work closely with their Finance & Resources Committee and serve as Company Secretary, supporting their ambitious Strategy to 2030.You will also lead the people strategy that strengthens Womankind’s culture, enhances employee wellbeing, drives engagement, and aligns talent with their strategic goals.
The organisation:
Womankind Worldwide strengthen and support women’s movements in their focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. They’re undertaking a strategic transformation to strengthen their impact through a grantmaking and partnership review, an updated business model and a strategic alignment process. Staff wellbeing - one of their core feminist principles - will remain central as they navigate this journey. These changes reflect their deep commitment towards a feminist future and will position them to provide more strategic support where it is most needed across their focus countries during these unprecedented times in the development sector.
The key duties of the Director of Finance, People & Culture are as follows:
- Lead strategic financial and HR planning in collaboration with Co-CEOs and Finance & Resources Committee
- Drive implementation of Strategy 2030 particularly those strategies pertaining to Womankind’s goals to value our team and decolonise our practice
- Support assessment of funding landscape and sustainable financing strategies
- Ensure effective 3-year rolling budgeting and planning cycles
- Line manage Finance, People & Culture team, provide coaching, supervision, and development support, whilst building team capacity through process improvement
- Oversee budgeting, forecasting, and reporting processes
- Lead annual audit and statutory accounts production in the UK and Kenya
- Act as Company Secretary to Board of Trustees
- Ensure consistent quality and delivery of all finance processes (internal and external)
- Strategic development and review of Human Resource management, policies and processes
- Shape and model a feminist, inclusive, and high-performing organisational culture that aligns with Womankind’s values
- Oversee design and implementation of a wellbeing strategy
- Lead on information technology, ensuring systems meet needs of the organisation
- Provide oversight of facilities in the UK and Kenya
The successful candidate will have:
- Qualification: A full, recognised accounting qualification
- Leadership: Proven track record delivering strategic plans as part of senior leadership team
- Experience: Significant experience leading Finance and HR functions
- International: Experience working across multiple jurisdictions
- Charity Sector: Understanding of charity governance, SORP accounting, and charity financing
- Management: Strong staff management and development experience
- Communication: Ability to explain complex financial matters to non-financial
- Governance: Experience working with and being accountable to Board of Trustees
- Values: Strong commitment to feminism, anti-racism, and social justice
This role can be based in either the UK or Kenya, with flexible hybrid working policies in place. The team are also open to considering candidates with strong experience on a 0.8 FTE basis.
Applications are open until Sunday 28th September, with first stage interviews due to take place the week commencing 6th October. CVs will be under continuous review in advance of this date and we reserve the right to close the advert early, so please submit your application today to make sure you don’t miss out!
Chief Executive Officer
Salary: Circa £75,000 + Relocation Package & Bonus
North Wales (Bangor or Aberduna office locations) – hybrid
Full time, Permanent
Closing Date: 30th September 2025
Are you a visionary leader? Would you be able to enhance a compelling future for the North Wales Wildlife Trust?
These are exciting times, and we’re looking for a new CEO to join us!
We're keen to hear from those who can provide strategic and operational leadership that ensures the Trust fulfils its charitable objectives and delivers its mission effectively and sustainably while continuing to grow.
This includes shaping and implementing the strategic plan, managing people and resources, maintaining financial health, and building strong relationships with its membership, other stakeholders, funders, and the wider community.
You'll be ultimately responsible for the governance, fundraising, public trust and social impact of North Wales Wildlife Trust. An important part of this role is to ensure we play our part as an active member of the federation of Wildlife Trusts to help secure wins for wildlife beyond our border.
The role will be hybrid (after settling in period) and ideally you will be based in North Wales as we have office facilities available in Bangor or Aberduna. There will be regular travel to off-site meetings.
Who we are looking for
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An experienced senior manager with degree (or degree-equivalent qualification).
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Experience of organisational leadership within a financially accountable organisation, whether in the charitable, public, or private sector.
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Proven commercial strategy / business experience, with the ability to generate and manage diverse income streams, including through partnerships, grants, trading, or other business related activities.
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Experience with a wide range of stakeholders and partners and working with them to achieve programme aims.
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Strong data and IT abilities
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Good public speaker with strong presentational skills
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Excellent Project Management experience
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A strong understanding of environmental issues, with a broad overview of key aspects of ecology, conservation, agriculture, fishing, climate change and other environmental pressures.
Welsh language skills are not essential for this role but are highly desirable. We expect the successful candidate, if not already fluent, to be committed to learning Welsh and to demonstrate a strong understanding of and support for Welsh culture, which is integral to our work in land management and nature recovery.
We are proud to offer a wide range of benefits including:
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Discretionary relocation package up to £10k reimbursement against receipts for moving expenses.
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Discretionary bonus scheme of up to 10% of salary per annum, based on achieving agreed long-term performance targets.
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32 days of holiday per year, including statutory Bank Holidays, which increase by one day for each fully completed year of service up to a maximum of 38 days.
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Salary Exchange Pension (6% ER contributions – 6% EE contributions)
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Life Assurance (2x salary)
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Learn Welsh on us
Who we are:
North Wales Wildlife Trust is an independent charity and one of 46 Wildlife Trusts working across the UK to protect wildlife for the future. We are always looking for passionate, dedicated and resourceful people to join us. If you have an interest in nature conservation issues and a passion for the values of The Wildlife Trusts, we would love to hear from you!
With the support of our members and volunteers, and our funders and partners, we work to restore nature, to empower people to take action for nature, and to create a society where nature matters.
We do this by managing natural landscapes in North Wales, including over 750 hectares of land, both on and beyond our 35 nature reserves. We also work to raise awareness of and protect the important coastal waters of North Wales.
We value the connection of natural habitats, wildlife and people, and work with landholders, businesses, organisations and individuals to create, improve and connect habitats in North Wales. We also provide planning and other professional services to local authorities, businesses and individuals.
We care for wildlife. We work for nature’s recovery. We bring people closer to nature.




Harris Hill are delighted to be working with Caudwell Children Charity to recruit for a Director of Income Generation.
Are you a visionary income generation leader ready to drive real change?
At Caudwell Children, they empower children to live their best lives. The charity are now entering a new chapter with a transformational 5-year strategy launching in October 2025, and they're looking for a Director of Income Generation who can help the organisation make it a reality.
As new Director of Income Generation, you’ll lead and shape a high performing, multi-disciplinary fundraising team across:
- Grants & Philanthropy
- Events
- Corporate Partnerships
- Community Fundraising
- Individual Giving
With events currently contributing a significant portion of the income, your mission will be to diversify and grow our income portfolio, tapping into new charity, statutory and commercial funding streams, both in the UK and internationally.
As a Director of Income Generation you will be reporting directly to the CEO and work collaboratively across the charity to deliver long term, sustainable growth.
To be successful, you must:
- Demonstrable experience of developing income generation strategies including some streams from scratch.
- Demonstrable experience of leading across all forms of voluntary income generation and specialism in numerous streams.
- Demonstrable track record for setting and achieving significant income generation targets.
- Demonstrable experience of creating and developing fundraising teams and staffing structures.
- Demonstrable experience in managing relationships with high net worth/high profile individuals and companies.
- Experience of charity retail is beneficial.
- Experience of operating as part of a senior management team.
- Computer literate, with strong competence in using the mainstream computing packages and products
- Driven, proactive and productive self-starter
- An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
- Well organised – able to prioritise and manage own workload
- Confident, professional and friendly communicator with a hands-on approach
Salary: £80,000 + bonus (DOE)
Location: Hybrid (Staffordshire HQ) around 2 twice a month
Contract: Permanent
Closing date: Thursday 25th September at 9am
Interview: 1st round w/c 29th September
2nd round w/c 6th October
Recruitment process: Cv and Supporting Statement to
Benefits:
- 27 days’ annual leave, rising to 33 with service, plus Bank Holidays and Christmas shutdown
- State-of-the-art workplace facilities and a supportive, inclusive team culture
- Enhanced pension, sick pay, and Employee Assistance Programme
- Opportunities for professional development, CPD support, and volunteering
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.
We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.
This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.
This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.
Purpose of the role
- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary
Supporter care
- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
Donations and data entry
- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.
Fundraising & volunteer support
- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.
Other
- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.
Knowledge and experience:
- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).
Skills:
- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
Personal characteristics should include:
- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.
We reserve the right to update and amend your job description to ensure it accurately reflects the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team covering Merton. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. For work with our children and young people in borough, there will be other settings to visit.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or Children and young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits
· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
· 5% employer pension & minimum 3% employee contribution
· Salary sacrifices pension scheme
· Separate Life Assurance Cover (equivalent of two times your annual salary)
· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
· 24/7 Employee Assistance programme
· Access to remote counselling service
· Paid Disability Leave
· Paid compassionate Leave
· Home Working Allowance
Support with continuous professional development
· Access to Clifton Strengths Coaching for development
· Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please visit our website.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Closing date for applications; Midnight Sunday 12 October 2025
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Want to know more about VoiceAbility and the role?
Please visit our website
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in South Gloucestershire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits
- 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
- 5% employer pension & minimum 3% employee contribution
- Salary sacrifices pension scheme
- Separate Life Assurance Cover (equivalent of two times your annual salary)
- Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
- 24/7 Employee Assistance programme
- Access to remote counselling service
- Paid Disability Leave
- Paid compassionate Leave
- Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us via our website.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications Midnight 29 September 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please visit our website
We look forward to hearing from you.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Ageing Well Support Coordinator (Maternity Cover)
Working within Impact Initiatives’ Ageing Well service
Job reference: AWSC/Aug25
Part-time: 18 hours per week
Starting salary: Band 3, Scale Point 13 - £26,994 FTE, pro rata
Temporary contract – maternity cover
Incentives: Generous holiday allowance and stakeholder pension
Are you passionate about supporting older people to live healthy, connected, and fulfilling lives?
We’re looking for an organised, people-focused Support Coordinator to join our Ageing Well Information, Help and Advice Team (IHAT) in Brighton & Hove.
In this varied role, you’ll respond to enquiries from older people, carers, and professionals, provide clear and accurate information, and promote activities, services, and health initiatives that help people age well. You’ll also build partnerships with community organisations, coordinate promotional activities and events, and help deliver the annual Ageing Well Festival.
You’ll be working in a supportive and collaborative team, contributing to service improvements and ensuring our information is always up-to-date, relevant, and accessible.
We actively welcome applicants from all backgrounds and identities, particularly people from minoritised communities and those with lived experience relevant to this role.
We’re keen to hear from people with:
- Strong communication skills and a friendly, professional manner
- Experience of managing a varied workload and working as part of a team
- An understanding of ageing and the issues it can bring
- Experience of promoting services or organising events
- The ability to maintain accurate administrative and monitoring systems
An understanding of dementia or knowledge of services and activities for older people in Brighton & Hove is welcome but not essential.
We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests, or adjustments that would help you thrive in this role.
Why join us?
Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages across Sussex. Our Ageing Well service offers activities, information, and advice that help older people stay active, connected, and healthy.
You’ll be joining a values-led team with regular supervision, supportive management, and opportunities for development.
This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
Closing date: 5.00pm, Thursday 2nd October 2025
Interviews: To be confirmed
For further details and to apply please visit our jobs page on our website
Think about how your experience, skills and abilities help you to meet each criteria specified in the person specification. Address each of the criteria in turn. It is important to provide evidence of what you say with examples. Specify your own experience and not the general work of your office or project. As well as your previous work experience, tell us about other relevant experience such as community, voluntary, leisure and other interests. Please include any other skills and abilities that could help you do the job. We place a great deal of emphasis on equal opportunity. It is therefore vital throughout your answers that you incorporate relevant equal opportunity issues
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
To assist in the delivery of a high-quality, widely respected and customer-influenced repairs and maintenance function by providing full project management support and customer liaison across the full range of Stoll’s property compliance and asset maintenance contracts and programmes.
Key Responsibilities:
Provide a positive image of Stoll to its customers, stakeholders, and other relevant outside bodies.
Provide input to the Corporate Plan and Team Plans through participation in Organisational, Departmental and Team Meetings.
Provide appropriate ‘team’ cover in the absence of other staff as reasonably requested.
Specific Responsibilities
- Plan, organise and implement the delivery of gas safety services to include annual gas safety checks to all dwellings and gaining access to inaccessible homes.
- Develop and maintain effective mechanisms to ensure all gas, LPG, oil, ASHP & renewables and solid fuel appliances are inspected annually.
- Maintain up-to-date and appropriate records for the proper management of the gas safety programme and all other property compliance programmes. This may include both paper and electronic records.
- Ensure that STOLL meet all statutory and HSE (Health and Safety Executive) requirements relating to all identified areas of property compliance including all elements of FLAGEL – fire, legionella, asbestos, gas safety, electrical safety, and lifts.
- Work closely with the H&S Officer to ensure that work relating to fire safety is delivered appropriately and as required.
- Effectively manage appropriate facilities management and property compliance budgets and resources to ensure optimum service/programme levels are achieved.
- Process invoices and ensure contract payments are made in a timely fashion.
- Provide colleagues with itemised service charge estimates for tenants and leaseholders detailing the annual costs of servicing/maintenance/cyclical works.
- Ensure timely, accurate and relevant performance management information is available for review and can be produced for the property compliance function. Assist in monitoring performance targets to achieve continuous improvement.
- Assist with the preparation, administration and monitoring of facilities management and property compliance contracts and programmes. Prepare specifications and schedules and programmes of work. Issue works orders and monitor quantity, progress, and quality of works on site.
- Manage contractors daily across the full portfolio of facilities management and property compliance programmes, ensuring that contractors adhere to an agreed programme for each individual resident’s home and that collectively programmes are delivered on time.
- Ensure timely and accurate administration of all records relating to property compliance and facilities management. This will include input and record keeping and include supervision of contractors.
- Records must be maintained to a standard which ensures that all information in connection with servicing and testing programmes is readily retrievable when requested.
- Carry out site inspections of works in progress when required. Arrange and minute regular meetings with property compliance, facilities management and cyclical maintenance contractors either as specified in individual contracts, or on good practice grounds agreed with the Director of Property and Asset Management.
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
Job Description/Person Specification attached.
Closing date for applications: Thursday, 25th September 2025 ,5pm
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
Stoll appointments are subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
WORKING WITH US
At Harris Academy Merton we promote the ethos ‘’Achievement is Success’’ and believe every student has the right to the highest standard of education so that they can accomplish their aspirations. Our aim is to give every student an educational experience that is enjoyable and holistic so that they develop into responsible, articulate and successful young people.
We combine the traditional values of strong discipline, good manners, respect and pride in appearance with contemporary best practice in teaching and technology. With these core values embedded, we develop our students into confident and capable individuals that have a desire to excel academically and personally now and in the future.
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ABOUT THIS OPPORTUNITY
We are looking to recruit an experienced, skilled and committed SENCO to join our SEN team, to work alongside our existing SENCO, the Assistant Principal for Learning Support. We welcome applications from experienced SENCOs to join our enthusiastic department, supporting students with special educational needs.
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MAIN AREAS OF RESPONSIBILITY
The purpose of your role will be:
- To ensure that Academy practice is compliant with the SEND Code of Practice (2014) and other relevant statutory requirements
- To work with the Academy Leadership team ensuring an ethos of Inclusion within the Academy and a culture of high aspirations for students with SEND
- To work with the Academy Leadership team ensuring the implementation of the Academy SEND Policy
- To ensure that the provision of SEND support is in accordance with the aims of the Academy and curricular policies
- To be responsible for maintaining an accurate and up-to-date Academy SEND Profile
- To be responsible for the accurate identification of SEND need across the Academy, ensuring a rigorous and thorough assessment process
- To be a role model with regard to Quality First Teaching and differentiation within your own teaching practice
- To be responsible for the embedding of Quality First Teaching across the Academy
- To be responsible for the Academy SEND Offer, ensuring high quality targeted interventions enabling students with SEND to make better progress
- In consultation with the Academy Leadership Team, to provide a programme of professional development with regard to SEND, that ensures all staff have the knowledge, skills and understanding to plan teaching and learning effectively and enable students with SEND to make expected progress
- To be responsible for tracking the progress of students with SEND, using a wide range of Academy data relating to progress, attainment, referrals, exclusions, detentions and attendance to identify barriers to learning
- To deploy staff and resources according to the needs of SEND students
- To write a termly report to the Governing body on progress and developments
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- QTS (or equivalent) and a good undergraduate degree
- Evidence of Continuing Professional Development relevant to the SENCO role or willingness to undertake this training.
- Knowledge and understanding of national priorities, current curriculum development and an ability to design and implement an innovate curriculum based on students’ needs
- A thorough understanding of quality assurance techniques
- An appreciation of student motivation
- An understanding of how professional development contributes to the raising of quality
- SEN experience in a secondary school
- Evidence of successful teaching experience
- Evidence of pastoral experience
- Experience of working with key stakeholders such as parents, governors, employers etc
For a full job description and person specification, please download the Job Pack.
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WHAT WE CAN OFFER YOU
Teacher Development
At Harris, we have curated professional development pathways that will guide you towards achieving your career ambitions. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. With a strong network of passionate educators, expert development initiatives and a multitude of opportunities for career progression, your journey with Harris could be the most rewarding one yet.
We offer a wide range of high quality teacher professional development programmes via the Harris Institute of Teaching and Leadership.
Flexible Working
We are committed to fostering a positive and supportive working environment for our staff, recognising that achieving a balance between professional and personal responsibilities is essential. We understand that each individual’s circumstances are unique, which is why we offer flexible working options that can be adapted to meet the needs of both the academy and our employees.
Benefits
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance (usually £2,000 for Inner London and £1,500 for Outer London), a Performance and Loyalty Bonus, Teachers Pension Scheme, a Wellbeing Cash Plan, Employee Assistance Programme, and many other benefits. Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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APPLYING FOR THIS POSITION
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Do you want to make a real difference for people living with mental ill health in your community? Are you enthusiastic, creative and able to inspire others to get involved? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Fundraising Officer
Reference: 299
Contract: Permanent
Working hours: Part time, 30 hours per week
Salary: £30,405 Per Annum FTE (£24,324 for 30 Hours)
Based: Watford Wellbeing Centre, WD24
About Us:
Hertfordshire Mind Network deliver essential mental health support in Hertfordshire, providing a diverse range of services from our seven Wellbeing Centres and other venues across all ten districts of the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer dedicated services for 5–18-year-olds.
We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.
Each year, we help 15,000 people experiencing mental ill health.
About the Role
Hertfordshire Mind Network (HMN) is a local Mind, we are an independent charity, although affiliated to national Mind – the leading mental health charity in England and Wales, we are not funded by our affiliation, we are responsible for raising our own funds directly through contracts, grants and fundraising.
As a Fundraising Officer, you’ll play a key role in expanding our fundraising activity across Hertfordshire. We’re looking for someone proactive and energetic, who can grow connections, raise our profile, and build lasting relationships across the community.
This role is an exciting opportunity to engage with a wide range of supporters – from individuals and community groups to local businesses and organisations – helping to raise both awareness and vital income for Hertfordshire Mind Network.
This varied role has key responsibilities in the following areas:
- Community Fundraising
- Corporate Partnerships
- Communications & Messaging
- Income Tracking & Reporting
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Closing date for receipt of applications is 28th September 2025.
Interviews to be held on Wednesday 15th October in our Watford Wellbeing Centre.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Are you ready to lead with purpose and heart?
As a Registered Manager at Catholic Care, you’ll have the chance to guide a dedicated team, empower adults with additional needs to live life on their terms, and shape services that truly make a difference. This is more than a job — it’s an opportunity to inspire, innovate, and be part of a values-driven charity where every day brings new ways to create hope, dignity, and brighter futures.
Our Vision
We believe every adult with additional needs deserves the right support to live life on their terms — to pursue their aspirations, feel valued, and be active, included members of their community. We are committed to creating opportunities for people to connect, contribute, and thrive through friendships, relationships, volunteering, employment, and community life. When we work together with purpose, compassion, and creativity, we unlock potential and create a world where everyone belongs.
Overview of Role
We empower adults with learning disabilities every day, ensuring they enjoy a high-quality life and that both they and our staff feel valued every step of the way.
If you’re driven by a vision of inclusive and compassionate support, this is your opportunity to shine.
This is more than just a role — it’s a chance to lead and innovate within a team dedicated to transforming lives. You’ll be at the forefront of delivering person-centred support, nurturing a proactive culture that meets CQC standards and inspires excellence.
We’d love to hear from you if you have a strong understanding of safeguarding requirements, great leadership skills, and proven experience in successfully running a service within the social care sector.
As a Registered Manager, you will provide clear direction, management, and supervision to a dedicated staff team. Leading with passion and enthusiasm, you will promote positive outcomes for people with additional needs, bringing a flexible and proactive approach.
Alongside delivering outstanding support, you will ensure the service meets all health and safety requirements, fulfils statutory obligations, and operates in a financially sustainable way. You will also oversee recruitment, training, development, and performance management for your team.
This is an exciting opportunity to grow and develop as part of the management team at Catholic Care, further enhancing your already successful career as a care professional.
To be successful in this role you will have:
- A recognised social care qualification
- Level 5 Diploma in Leadership for Health and Social Care, or equivalent (as required for registration)
- Substantial experience in a supervisory or managerial capacity in a care environment
Why Join Catholic Care?
At Catholic Care, your work doesn’t just fill a role — it shapes lives. Every day is an opportunity to bring hope, dignity, and compassion to people facing life’s challenges, and to be part of a community that truly cares. Here, your skills are valued, your wellbeing matters, and your contribution has lasting impact. This is a place where you don’t just work for people — you work with them, building brighter futures together and creating a more caring and connected world.
What We Can Offer You:
- Competitive salary
- 26 days annual holiday plus bank holidays (full time)
- Additional 3 days annual leave after 5 years of service
- Comprehensive Induction Programme with ongoing learning and development
- Career progression opportunities
- Regular supervision
- Regular performance and development meetings to support your ongoing development
- Investors in People and Mindful Employer recognition
- Group Personal Pension Scheme
- Healthcare Cash Plan
- Life Insurance Cover
- Sickness Pay
- Cycle to Work Scheme
- Employee Referral Bonus Scheme
Apply with covering letter and CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in the bustling heart of Birmingham.
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. You will deliver a range of statutory advocacy services including Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA) and Care Act Advocacy. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: Full-Time: 37 hours, working between Monday to Friday 9am - 5pm
Location: Home based with travel around the Birmingham area.
(Applicants must live within the area; have a full driver’s licence and access to their own transport)
Salary: Starting Salary of £24,242.40 per annum
Contract type: Permanent
Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
- Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
Think you are the perfect fit for this Independent Advocate role? Don't wait, click apply now!
Closing Date: 9AM, Friday 26th September 2025 (We reserve the right to close this early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role:
We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will be an integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable.
You will be responsible for developing a culture of ‘exceptional service, every time, for everyone,’ leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations.
What you will do:
As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences.
You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs).
Key responsibilities include but not limited to:
Operational Management
- Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests.
- Ensure impeccable presentation standards aligned with brand guidelines.
- Full compliance of operational policies and procedures.
- Ensure staff and volunteers are engaged with their roles and environment.
- Effective staff planning that aligns with budget and operational needs.
- Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed.
- Support the AVEM in the operational delivery of house openings and tours.
- Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution.
Tours & Walks Operation
- Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences.
- Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources.
- With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations
- Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery
- Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer
- Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team
- Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme
- Develop a guide recruitment and training programme.
- Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences.
People Management
- Line manage the AVEM, providing operational guidance and supporting their professional development.
- Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact.
- Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback.
- Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections.
- Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program.
- Lead annual visitor care training for staff and volunteers.
- Provide ongoing role-specific training to ensure high standards of delivery.
Other Duties & Responsibilities
- Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning.
- Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives.
- Deputise for the HVE and provide operational duty management in the AVEM’s absence.
- Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions.
- Act as a trained First Aider and Fire Marshall (training provided).
- Train as a “White Hat” for Waddesdon’s Disaster Response Team and take a leadership role in major incidents if required
- Support frontline operations during peak times, major events, or staff shortages as required
- Stay informed on industry trends and best practices in the heritage/museum sector
You will be a great fit if:
You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department.
This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds.
Your areas of knowledge and expertise that matter for this role:
- Operational Leadership: minimum of 3 years’ experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector.
- Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world.
- Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests.
- Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions.
- Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes.
- Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements.
- Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation.
- Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure.
- Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms.
Additional requirements:
The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequently this position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers.
Rewards for working with us:
- Waddesdon Discounts – 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
- Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
- Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years.
- Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period.
- Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary.
- Income Protection – on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years.
- Life Assurance – a lump sum of 4 times basically annual salary is payable upon death in service.
- Mental Health and Wellbeing Support – access to a wellbeing platform and fully funded 1:1 counselling service.
- Enhanced Maternity Pay – after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay.
- Enhanced Paternity Pay – after 12 months of continuous service, you may take 3 months of paternity leave at full pay.
- And plenty more!
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.



