Strategic communications manager jobs in city of london, england
We have an exciting new opportunity to join Icebreaker One as an Account Manager
About Icebreaker One
We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.
Our mission is to make data work harder to deliver net-zero outcomes.
The role
Contract: Permanent - ASAP
Location: Remote
Hours: Full time (Icebreaker One works a four-day week, Mon-Thurs)
Rate: Circa £35k
Team
Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications.
Core Responsibilities
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Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m
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Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts)
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Build and maintain strong, long-term relationships with key stakeholders
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Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps
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Track the delivery of actions with the account management team
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Execute strategic account development plans that align with client goals and objectives, ensuring long-term success
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Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction
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Tracking contract deadlines and working with the team to ensure renewals are submitted in good time
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Collaboration with Data Services, Membership and Communications teams as required for delivery
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CRM maintenance and updating to track pipeline
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Draft and deliver regular status, updates and reports
Supporting responsibilities
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Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work
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Attend daily stand ups, standing meetings and participate in regular Show & Tells
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Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management
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Supporting the bid team in identifying and inputting into proposals
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Socialise the Icebreaker One constellation (expert network) among teams within strategic partners
Knowledge, Skills, Experience
Demonstrable experience of
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3-4 years demonstrable experience in a similar role
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Excellent communication and writing skills
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Excellent organisational and analytical skills
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A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business.
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A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals
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Engaging people one-to-one effectively online and in person
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Ability to summarise findings so that they can be understood by non-experts
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Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums
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Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open
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The ability to work in a fast-paced, collaborative environment
Specifics, ideally some or all of the following:
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An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies
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An understanding of standards & licensing (e.g. Open, Shared, and Closed data)
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An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)
Apply today
Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.
Applications must be received by 0900 (GMT), 2025-08-06
As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone
If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us
Full details are available on our website
Our mission is to make data work harder to deliver net zero.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
Are you a creative and driven marketing communicator looking to make a meaningful impact? Young Barnet Foundation (YBF) is seeking an energetic Marketing & Communications Officer to enhance our digital and print presence, and raise awareness of our work in the community. If you have a talent for promotion, a keen eye for design, and a passion for digital marketing, this role offers an exciting opportunity to contribute to a vibrant non-profit.
About Young Barnet Foundation
YBF is a membership organisation which supports over 200 charities, community groups and social enterprises that deliver positive activities and vital support services to children and young people and their families in the London Borough of Barnet. We are proud members of Barnet Together and one of over 30 Young People’s Foundations operating across the UK. Our team works collaboratively, tactically, and strategically under an ethos of ‘Generous Leadership’ to support and build capacity within and beyond our membership, including: Providing members with advice, information, and networking/training opportunities; assistance with fundraising and partnership building. Working with local authority and strategic partners to encourage sharing of intelligence, ideas, and resources.
Key Responsibilities
Content Creation: Develop engaging content across digital platforms, including social media, newsletters, web content, and print materials.
Social Media Management: Proactively manage and grow our social media presence, ensuring consistent and dynamic engagement.
Campaign Development: Lead and execute innovative marketing campaigns that align with YBF's projects and broader strategic goals.
Collaboration: Work closely with internal teams and external partners, including Barnet Together, to create cohesive marketing strategies.
Brand Management: Uphold YBF’s brand integrity by managing guidelines and ensuring a consistent presence across all platforms.
Storytelling: Capture and amplify the stories of our community and members through various media, including video content.
Candidate Profile
Essential Skills and Experience:
2+ Years of Experience in Marketing & Communications (Preferably within a charity organisation).
Creative content ideas that reflect the spirit of the Barnet community.
Proficiency in managing social media platforms.
Strong organisational skills, able to prioritise and manage multiple marketing and PR tasks.
Excellent written communication, adaptable for various channels.
ICT proficiency, essential for digital engagement.
Commitment to equal opportunities and understanding of diversity and inclusion.
Desirable Skills:
Experience with tools like Salesforce, Canva, Mailchimp, and WIX.
Interest in media and current affairs.
Understanding of membership organisations and the voluntary sector.
Personal Qualities:
Self-motivated and able to work independently.
Passionate about the voluntary sector and social change.
Confident decision-maker and problem-solver.
Adaptable and open to new ideas.
Equal Opportunities
Equality, Diversity & Inclusion: YBF works with and supports diverse communities. Our member organisations are grassroots non-profits supporting young people in our communities. Many of these organisations are led by global majority groups. As YPFs we work with our members to elevate their work and voices. We recognise the impact of poverty and racism on our communities and aim to work actively alongside communities rather than ‘doing to them’ and take an intersectional approach.
We also acknowledge the additional impact of discrimination experienced by women, disabled people and LGBTQ+ people of the global majority. As part of our commitment to equality, diversity and inclusion across our network, we ensure diverse communities are represented and supported in our organisation and structures and encourage applications from all sections of the community.
Every Child and Young Person in the Borough of Barnet has access to activities, opportunities and support services which meet their needs.
Please note that due to an overwhelming number of applications we will be closing this role early on Monday 21 July at 9am.
A little bit about the role
As our communications officer, you will join our communications and marketing team. Part of our external relations division, the team play an essential role, crafting engaging communications that help achieve our mission and supporting colleagues across the charity to do the same.
This role is perfect for a creative comms professional with a passion for writing and storytelling. Through compelling and strategic communications, you’ll help raise awareness of Frontline’s mission, attract supporters, influence public perception, demonstrate our impact and promote our vital work.
From fundraising to programme recruitment, from influencing policy to promoting our commercial offer, our work would not be possible without the impactful storytelling you will create in this role.
If you’d like to use your storytelling skills in a fast-paced role to make life better for children at risk of harm, we’d love to receive your application.
Some key responsibilities include:
- Working with colleagues across external relations, you will identify what storytelling is needed to achieve our charity objectives and make life better for children at risk of harm.
- Manage Frontline’s social media channels, create our social media plan and engage with our followers as needed.
- You will collaborate with our Fellowship team to keep our fellows – our programme alumni – engaged with our work and young people on our advisory board to amplify their voices and incorporate their perspective.
Please review the job pack for full list of responsibilities.
A little bit about you
The ideal applicant would be an excellent writer and editor who excels in creating content for a broad range of multimedia and digital content channels. We’re looking for someone with a creative mind who enjoys actively seeking out stories to tell and deciding how and where to tell these stories so they have the most impact.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions?
If so, you could be the Customer Research Manager we’re looking for.
About the role
As Customer Research Manager, you’ll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at the British Heart Foundation (BHF).
You’ll work closely with teams across the organisation – including brand and marketing, fundraising, retail and medical – acting as their research insight partner. You’ll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions.
In this role, you’ll be responsible for:
- Managing research projects from start to finish – ensuring they’re delivered on time, within budget and to a high standard
- Making insights accessible, engaging and actionable for colleagues across BHF
- Influencing decision-making by embedding customer insight into everyday thinking
- Identifying opportunities to improve research processes and ways of working
You’ll be part of our Customer Insight and Analysis team – a collaborative group of researchers and analysts. Together, we ensure BHF’s strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services.
Working arrangements
We are recruiting two Customer Research Managers one on permanent basis one as 12-month Fixed Term Contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you’ll need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring solid experience from a dedicated market or social research role, whether client-side or agency, with a strong track record of using qualitative, quantitative and secondary research methods to deliver meaningful insight. You’ve led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you’re confident working across different business areas to meet a range of organisational needs.
You’re comfortable managing research from start to finish – from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You’ve worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background.
You’ll bring:
- A deep understanding of ethical research practices, GDPR, and inclusive research approaches
- Strong questionnaire design skills and experience using survey software
- Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels
- Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard
- A proactive mindset, always looking for ways to improve processes and working practices
Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus – but it’s not essential.
Why join us?
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in person or virtually via MS Teams. We plan for this to be a stage interview process first stages are planned for 29th & 30th of July.
Our vision is a world free from the fear of heart and circulatory diseases.

The Strategic Organisational Development Lead is responsible for leading the development of Battersea’s future-focused organisational capabilities - such as project and portfolio management, change management, digital and data skills, and human behaviour change - while ensuring our core frameworks for career development, leadership, and performance management remain aligned with our strategic goals.
Working closely with colleagues from Learning & Organisational Development, HR, Internal Communications, Academy and Volunteering as well as Senior Stakeholders from across the organisation, the Strategic Organisational Development Lead will play a key role in implementing our People Strategy, diagnosing associated capability needs, and designing impactful Organisational Development interventions.
A skilled collaborator and influencer, they will partner with senior leaders and stakeholders to embed best practice, build organisational capacity for change, and position Learning & Organisational Development as a centre of excellence at Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 21st July 2025
Interview date(s): First stage interviews: 5th August 2025. Second stage interviews: TBC
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
1. Brief job description
Role: Senior Philanthropy and Partnership Manager
Salary: £35,000 - £45,000 based on experience
Holiday allowance: 25 days per annum plus UK bank holidays
Contract type: Permanent
Probation period: Three months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager
Line Manager: Fundraising and Partnership Lead
Start date: As soon as possible
We reserve the right to close this vacancy when we receive sufficient applications for the role.
2. About Save the Rhino International – leading the charge!
At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.
We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.
Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.
Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2025, we raised £3.4 million in support of our conservation partners in Africa and Asia.
3. About the Role
This is a brand-new role with the exciting opportunity to help shape and grow Save the Rhino International’s fundraising from high-net-worth individuals, charitable family trusts and foundations, and corporate partners who share our passion for conservation. As Senior Philanthropy and Partnership Manager, you will lead on building and managing relationships with both new and existing supporters, helping to secure significant funding to support our long-term goals.
You’ll be responsible for the full supporter and partner journey, from identifying and approaching new prospects, to developing tailored proposals, making personal asks, and delivering excellent stewardship. You’ll bring a collaborative approach, strong communication skills, and a flair for building lasting partnerships based on shared values and trust.
This is both a strategic and hands-on role, working closely with colleagues across fundraising and communications. It’s ideal for someone with a strong track record in philanthropy and partnership fundraising who’s ready to take the lead and make a real impact for rhinos in the wild.
Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential.
4. Key Responsibilities
- Strategic planning and direction
- Review and refine the philanthropy and partnerships objectives and targets within our 2025–2030 organisational strategy, annual workplans and budgets, with the aim of increasing five- and six-figure donations
- Review and refine the philanthropy and partnerships objectives and targets within our 2025–2030 organisational strategy, annual workplans and budgets, with the aim of increasing five- and six-figure donations
- Prospect identification and pipeline development
- Identify new prospects across high-net-worth individuals, family trusts and foundations, and corporate trusts and foundations
- Maintain and develop a robust pipeline of prospects and funders, using data insights and forecasting to inform planning and prioritisation
- Conduct due diligence to ensure alignment with Save the Rhino’s values and ethical fundraising practices
- Relationship building, cultivation and stewardship
- Nurture long-term relationships with existing and prospective high net-worth individuals, charitable family trusts and foundations, corporate supporters, and Donor-Advised Funds
- Proactively build and leverage networks, including through Save the Rhino’s Patrons and Ambassadors programmes, to unlock new opportunities
- Assess and respond to new partnership enquiries (philanthropic or corporate), exploring alignment and developing tailored approaches
- Design and deliver effective stewardship plans for all high-value individuals, charitable family trusts and foundations, and corporates, ensuring timely acknowledgement, reporting, and ongoing engagement
- Collaborate with the communications and marketing team to create tailored materials and supporter journeys for corporate and philanthropic audiences, using automation where appropriate
- Strengthen relationships over time by providing personalised impact updates through reports, conversations, thank-you notes and other meaningful touchpoints
- Proposal development and income generation
- Develop and present engaging, personalised funding proposals, applications and pitches for philanthropic and corporate audiences
- Manage grant processes related to high net-worth individuals, charitable family trusts and foundations and corporate partners, ensuring all funding requirements, deadlines and expectations are met
- Support the wider fundraising team in managing shared donor or partner relationships as needed
- Data management and compliance
- Ensure all supporter and partner activity is accurately recorded in the CRM and used effectively for relationship management
- Manage administrative tasks, including creating invoices, preparing contracts and memorandums of understanding, and tracking income and expenditure against the budget
- Uphold GDPR, data protection, and fundraising best practice across all philanthropy and corporate partnership activity, ensuring fundraising is ethical, inclusive and legally compliant
5. Person specification
Essential skills and experience
- Proven ability to design and implement fundraising strategies for high value donors, including developing cultivation, solicitation and stewardship plans
- Minimum 3 years’ fundraising experience with high net-worth individuals, family trusts and foundations and proven track record of securing and managing significant five and six figure donations
- Experience in developing stewardship and recognition strategies that deepen engagement and foster long-term support
- Knowledge of key sector regulations and guidance, including from the Charity Commission, Fundraising Regulator, and Chartered Institute of Fundraising, with a strong understanding of GDPR and data protection
- Experience using CRM systems and fundraising databases, with an understanding of how to apply data mining and segmentation strategies to support donor engagement and income generation
- Experience of developing high-quality funding proposals and narrative and financial reports
- Very strong interpersonal skills and emotional intelligence with the ability to build and maintain collaborative relationships across geographies and cultures
- Excellent written and verbal communication skills, with a proven ability to translate complex issues into compelling content that engages and inspires through storytelling
- Ability to work independently and accurately with attention to detail and meet deadlines as well as collaboratively as a part of cross-cutting teams across organisations
- Financial competence in budgeting, income and expenditure management
Desirable skills and experience
- Experience working within the conservation, wildlife, or environmental sector
- Experience managing partnerships, whether with corporates or other stakeholders, to deliver shared value and long-term impact
- Knowledge of international philanthropy trends and cross-border giving mechanisms
- Experience working with Donor-Advised Funds
- Familiarity with Salesforce or other CRM platforms commonly used in the nonprofit sector
- Understanding of corporate fundraising, CSR trends, or experience applying to corporate trusts and foundations
6. Protecting your data
Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.
The client requests no contact from agencies or media sales.
We will be building our brand, diversifying our income streams and increasing our donors and giving profile. You will manage a small fundraising team and play an important role on our senior management team. You will be experienced in winning large trust and foundation and statutory sector grants, as well as having knowledge around diversifying funds in a not-for-profit context.
Main Responsibilities:
- Building our brand, diversifying income streams, and increasing our donor profile.
- Managing a small fundraising team and playing a key role on our senior management team.
- Developing and delivering fundraising strategies based on our Strategic Plan.
- Overseeing our funding portfolio and supporting the development of individual donors.
- Sourcing and applying for funds to meet strategic priorities.
- Networking with other agencies and stakeholders to promote our work.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: We’re looking for an energetic and creative communications and marketing officer to join the team at Brake, delivering compelling digital marketing and comms campaigns that generate headlines, grow our audience, drive consistent and meaningful engagement, and generate income.
Working at the heart of a small and busy communications team, you will play an instrumental role in shaping and enhancing our digital presence.
With strong digital marketing skills and a desire to make a difference, you will nurture Brake’s social media channels – interacting with our audiences and creating eye-catching and engaging content that raises awareness of the difference we make and encourages people to support our work.
You will also support on PR and media work, supporting the team to promote Brake’s work via media outlets and manage our media database. You’ll respond to media enquiries and arrange interviews for our campaigns team, helping secure coverage that supports our strategic objectives and leads to meaningful engagement.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This role will play a vital part in raising the profile of our work and effecting positive change for a safer future on our roads.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
- Birthday day off
- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for:
You will have at least one year of experience working in digital marketing, ideally within the UK charity sector. You will also have great organisational skills, a genuine desire to make a difference and the ability to multi-task in a fast-paced environment.
Essential Requirements:
· Minimum one year experience working in a communications and marketing role within a charity setting, or equivalent, with a proven track record of driving audience growth and engagement.
· Excellent written and verbal communication skills, with experience creating content for varied audiences across different digital platforms.
· Good organisational skills with the ability to manage a varied workload, working on multiple projects.
· Ability to work both independently and in a team, with a positive, problem-solving approach.
· Comfortable using CRM systems and digital tools (e.g. Hootsuite, Mailchimp, Donorfy)
· Experience using analytics tools (Google Analytics, social platform insights)
· Strong attention to details especially in writing and data entry
· Good knowledge of GDPR compliance and data protection best practice
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
We're happy to receive your cover letter in an alternative format such as a short video.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Philanthropy Manager
Do you have the vision and drive to grow a high-value philanthropy programme that changes lives? Do you thrive on securing transformational gifts that make a lasting impact?
This is an exciting time to join the team. As part of they are growing and ambitious fundraising team, you’ll play a vital role in strengthening valued relationships and reaching new audiences - securing the funding needed to meet rising demand for support, now and into the future.
We’re expanding the Philanthropy Programme and are looking for a passionate and strategic Philanthropy Manager to help drive this growth.
This is a full-time, permanent position (37.5 hours per week) based in London. While we are flexible regarding your work location, there is an expectation to attend the London office occasionally for ad-hoc meetings and training sessions. The role will also require occasional travel within the UK to attend face-to-face meetings, as necessary
Do you have the key responsibilities to be our Philanthropy Manager ?
- Secure five-and-six figure donations, with a focus on multi-year strategic partnerships.
- Identify and research new philanthropic prospects, including trusts, foundations, and high-net-worth individuals.
- Develop and manage a portfolio of mid- to high-value donors, cultivating relationships that lead to significant, multi-year support.
- Create compelling, tailored proposals and stewardship plans aligned with the charity’s strategic priorities.
- Collaborate with colleagues across the organisation to gather insights and develop cases for support.
- Contribute to the strategic development and growth of the Philanthropy Programme.
- Monitor KPIs and ensure accurate reporting of income and impact
Do you have the required skills to be our Philanthropy Manager ?
- Proven experience in philanthropy, trust fundraising, or major donor engagement.
- Strong communication skills, with the ability to craft persuasive narratives and build rapport with a range of stakeholders.
- Confidence in identifying and researching prospective donors.
- A proactive, strategic mindset and a collaborative approach to relationship management.
- A genuine passion for the charity’s mission and values.
If you’re ready to use your skills to grow a high-impact philanthropy programme and help shape the future of fundraising, please apply now with an up-to-date CV.
This role will close on Friday, 25th July. First-round interviews will be conducted via Teams shortly after
Benefits
The charity offer an impressive range of benefits designed to support and reward employees to ensure that our teams feel valued and appreciated.
The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About the organisation
The charity’s vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in.
Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make it an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
- Everywhere people will feel respected, valued, and safe to be themselves.
There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
The charity wants to encourage everyone to apply and offer a variety of different contract types and working patterns. They’re not looking for specific experience. It is your personality and values that will make you a great colleague. They will train and develop you to succeed in the role you’re applying for.
The Royal British Legion is looking for a Prospect Research Manager to join our Philanthropy team. This role will play a central part in identifying and researching potential supporters, helping to grow our prospect pipeline and strengthen income generation across a range of fundraising areas. If you have a strong eye for detail and enjoy turning complex information into practical insight, we’d love to hear from you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be responsible for delivering high-quality research on individuals, trusts and companies, helping colleagues make informed decisions about new opportunities. This will include preparing detailed profiles and briefings, supporting due diligence processes, and working closely with colleagues to identify emerging networks and trends. You'll also contribute to forecasting and pipeline planning, ensuring our approach is both strategic and evidence-led.
We’re looking for someone who brings sound knowledge of data protection and regulatory standards, along with the ability to manage sensitive information carefully and responsibly. The role involves collaboration with teams across the organisation, including senior staff and trustees, so strong communication skills and a proactive approach are key.
This is an opportunity to take ownership of a growing function, and to shape how we approach prospecting at a critical time for the organisation. If you’re experienced in research, confident with data, and motivated by helping teams build meaningful relationships, we’d welcome your application.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 29th July 2015
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Overview
This role offers the opportunity to plan, create & deliver a variety of communications, leading on design and digital deliverables across internal & external channels for Glass Door Homeless Charity.
The Digital Communication Officer works in the Communications team, reporting to the Head of Communications & Fundraising and manage Glass Door design, web & socials.
Through this role, we will deliver a robust plan of impactful and on-brand content, raising the profile of our work and ensuring we are known amongst existing and new audiences in London
Job Spec
Editorial & Design
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Ability to produce fresh, emotive and informative content across print & digital platforms - including profiles of guests, news stories, blogs and speeches
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Lead on design and delivery across the organisation – digital & print: including posters, informative leaflets, presentations, graphics and images for social media, newsletters and website as needed
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Work collaboratively across the organisation to solicit content from other members of staff, including caseworkers, operations and fundraising colleagues to support Communications’ strategic aims
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Support the design of campaigns, appeals & events - working alongside the Head of Comms & Fundraising, and key members of the fundraising team to bring alive the vision of the campaign.
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Co-lead on our work with content producers (photographers, videographers, designers, etc), ensuring content meets Glass Door’s standards and is signed off by appropriate staff members
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Maintain Sharepoint for digital content – including photos, social images, video and written content
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Provide quality-control support (eg proof-reading and editing) on all materials outside of the Comms team and externally, ensuring all content, imagery and branding are consistent with house style and on brand
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Create & deliver video content to support the digital strategy and on an ad-hoc basis
Digital
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Manage and maintain all social media accounts in-line with Glass Door's social media guidelines, focusing on building awareness, driving traffic and increasing engagement
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Manage and update Glass Door's website in-line with the digital strategy and content planner
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Co-develop & oversee a digital content calendar
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Co-manage delivery of multiple/congruent campaigns, appeals and events to engage existing and attract new supporters, often working alongside key members of other teams including fundraising, operations and advocacy teams.
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Support with digital marketing, working closely and collaboratively with the Marketing Officer, Head of Comms & Fundraising Team to plan, track and successfully deliver paid and organic digital journeys.
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Monitor social media and advise key staff on any issues arising that could jeopardise the reputation of the charity, ensuring all Crisis Comms is managed in line with Crisis Comms Policy
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Support the development and delivery of bi-monthly internal e-newsletters.
Monitor impact
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Work closely and collaboratively with the Marketing Officer to ensure all conversions of paid promotion are tracked effectively and efficiently
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Support the monitoring and tracking of website usage
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Support the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns and appeals
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Support the monitoring and tracking Google ads and analytics
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Support the vision and production of a new website, ensuring it is on brand and meets our content and communication needs
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Monitor, assess and report to relevant teams of our content performance to ensure our channels are hives of activity and relevant to our audiences.
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Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities
Strategy
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Co-lead on the planning and delivery of the Glass Door Communications Strategy – specifically on the digital and content plans
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Support the delivery of Fundraising key deliverables – specifically on the digital content, stories and campaign key deliverables
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Co-manage the Comms Team’s and cross org deliverables via project management platform monday(dot)com
Events
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Support co-ordination of events, by designing and delivering print and digital materials, online support to fundraisers, and representing the charity as needed in-person and online.
Other
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Attend and participate in relevant team meetings, and other ad hoc meetings when necessary.
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Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO.
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Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you excited to make a real difference in the local community? Our role of Foodbank Manager has overall responsibility for the operation of the foodbank, ensuring that we are able to meet the needs of clients facing food poverty crisis.
About Slough Foodbank
Slough Foodbank is a charity whose object is the prevention or relief of poverty in the United Kingdom, mainly in Slough and the surrounding area, in particular but not exclusively by providing emergency food supplies to individuals in need, as motivated by the principles of the Christian Faith.
Slough Foodbank believes that no one in the community should have to face going hungry. That’s why we provide three days’ worth of nutritionally balanced, emergency food and support to local people who are referred to us in crisis. In 2024, we gave out 12,147 food parcels. Sadly, this is almost double the number in given out in 2020. In addition to providing food and basic toiletries, we try to understand the situation of the people referred to us so that we can signpost them to other organisations where appropriate, in order to give a helping hand through a crisis.
Job purpose
We’re seeking someone who is called to lead through great teamwork, enabling us to continue serving our clients well, and fostering an environment of ‘can do’ and care. Our reach is culturally diverse and you’ll work with people who have varied experiences. You will have an eye for detail and be keen to see improvement across all areas of our work whilst recognising and embracing that the Foodbank is coordinated by a small team of employees and key volunteers who are supported by more than 100 volunteers. Are you the person we're looking for?
Main duties & Responsibilities
The manager has overall responsibility for the operation of the foodbank, ensuring that we are able to meet the needs of clients facing food poverty crisis. The role is wide-ranging and varied and responsibilities include:
· Primary contact for our parent organisation, Trussell
· Accountable to the Trustees, who have ultimate accountability for the Foodbank
· Volunteer and employee management
· Ensuring there are sufficient donations of food, toiletries, etc, and also financial donations
· Meeting clients’ needs through managing distribution of food parcels including oversight of the warehouse, distribution centres & signposting
· Recruiting and developing volunteers (and any approved employees)
· Building key external relationships with key referral agencies, local forums and networks
· PR & Communications – representing the foodbank externally, raising the profile of food poverty and lobbying for those in need
· Quality assurance & compliance
· Strategic leadership and process improvement
For more details, download the Manager Job Description in PDF.
Slough Foodbank is a faith-based charity but applicants of all faiths and none will be considered. The charity is motivated by Christian principles and has strong associations with local churches.
Please note that all applicants must already have permission to work in the UK, as we are not in a position to sponsor for work visas.
To help those in food poverty in Slough by providing food parcels and support, and to address the causes of food poverty.

The client requests no contact from agencies or media sales.
We are recruiting for a new Operations Manager to take on a broader and more strategic version of an existing role, with overall responsibility for the operational delivery of our services across three office locations.
The successful candidate will oversee HR, facilities management, IT, and our volunteer programme. You will lead a small but dedicated administrative team and work closely with colleagues at all levels as part of our Senior Management Team (SMT).
We are seeking a practical, solutions-focused and detail-oriented individual who thrives in a fast-paced environment and enjoys improving systems, processes and ways of working— especially within a charity context and with limited resources. You will be confident working with a wide range of internal and external stakeholders, including major City law firms who support our pro bono work.
To apply, please share your up-to-date CV together with a cover letter of no more than two pages of A4, setting out how you meet the person specification and why you would like to work with South West London Law Centres.
Please note that applications without a cover letter will not be considered.
The closing date for the post is 29 July 2025 by cob 5 pm with interviews soon after. If you would like to have a brief informal chat to discuss the role, please contact us.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
NB - We reserve the right to close applications early if we receive a high volume of strong candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KEY DETAILS
DISCLAIMER: THERE IS AN OCCUPATIONAL REQUIREMENT FOR THIS POST HOLDER TO BE A CHRISTIAN. See section below for more information.
Refer to document attached (visible once you click 'Apply').
Job title: Operations Manager
Hours: 37.5 hours per week (Flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Salary: £32,400 to £36,000 depending on experience
Contract: 12 months with potential/possibility of extension
Reports to: Church Leadership Team (Ministers and Trustees)
Location: Westbourne Grove Church, London W11 (Please note that the nature of the role means that hybrid working is not an option)
Closing date and how to apply:
8.30am on Friday 18th July 2025.
FOR TERMS AND CONDITIONS, HOW TO APPLY AND COVER LETTER INFO, SEE DOCUMENT ATTACHED.
Other essential information: You must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.
ABOUT THE CHURCH
We welcome everyone to join with us in discovering Jesus and sharing God’s love, especially by caring for those in need.
Located in a multicultural and socioeconomically diverse neighbourhood, the church actively promotes inclusion, stands against racism and discrimination, and is an equal opportunity employer.
OUR ETHOS – GUIDING VALUES AND IDEALS
We believe that God is loving, good and just, and chooses to reveal himself to us! He made humans in his image, so we’re designed to live in relationship with him and with each other in community. The world is currently not as God wants, and his plan is to renew the whole of creation. He invites and calls us to the privilege of working with him on this mission.
With this in mind, we want to reflect God’s love and character in our values and actions.
OUR VALUES
- We value growing in relationship with God in a wide variety of ways - welcoming questions and doubts as vital parts of learning and growing. We long for people to know Jesus and follow Him.
- We build relationships on love, compassion, and mutual respect.
- We treat everyone with kindness and dignity, caring especially for those in need, and seeking justice and reconciliation.
- We seek to reflect God’s generosity, integrity and honesty in business.
- We share our beautiful building with the local community and offer a place of belonging, hope, and participation.
- We believe leadership is servant-hearted, and all are encouraged to take part.
- We seek to express encouragement, forgiveness, and lasting hope.
OUR WORK AND MISSION
Our church activities flow out of our community's passions and interests, aiming to embody God's character in all we do.
OPERATIONS MANAGER - ROLE RESPONSIBILITIES
The Operations Manager is a key support for the church’s leadership and heads the staff team providing management over key operational and missional areas of the church’s activities.
This leadership role supports the ethos and ministries of the church and its mission to be a church for the community - discovering Jesus, sharing God’s love, and caring for those in need.
A vital aim for our church’s work in the local community is that our staff relationships, our Venue ministry, our Christian hospitality and how we use and share our building should all reflect God’s character - showing compassion, generosity, and kindness.
The role has a lot of different components, so we’re looking for someone who sees all aspects of this job as an expression of the church’s mission to proclaim the Good News and will facilitate and serve the congregation, the staff and the volunteer teams as they creatively explore ways to express our Christian ethos through the life and ministries of the church. This therefore requires that they are someone who has a mature Christian faith.
They will need to be a “servant“ leader who is mentally agile, energetic, able to schedule and prioritise, a good delegator, a team player, a quick learner and capable of taking initiatives, with a healthy understanding of self-care - we’re not looking for a “hero”, but someone who can work sustainability.
Leadership:
- Work closely with the church leadership team to support the trustees, staff and congregation in the development of church vision, ethos, mission and ministries.
- Create a positive, Christian work environment, and cultivate supportive team working relationships and working practices that align with the church’s mission.
- Lead the staff team, providing effective leadership, management, administration, recruitment, and staff development. Facilitate the team as they represent the church’s values in the day-to-day open house ministries of the church.
- The Operations Manager must be able to represent the church and the church’s Christian ethos in the absence of the Minister.
Building Management:
- Support and develop initiatives that enable every aspect of the building's use, welcome and presentation to be missional.
- Provide effective management, administration, organisation, maintenance, and development of the WGC church buildings and equipment.
- Coordinate with the Estate Manager to develop long-term maintenance plans for the common parts areas of the building.
- Provide the Trustees with regular building management reports.
Compliance and Legal Administration:
Provide effective management, administration, organisation, and compliance with UK laws, for:
- The maintenance of a safe and healthy working environment.
- Safeguarding, equality and inclusion.
- HR matters including safe recruitment, induction, training and employee development.
- GDPR
- Matters relating to Westbourne Grove CIO charity’s Trust Deeds, Constitution and Church Rules, and leasehold responsibilities.
- Requirements as a registered charity (CIO) including timely submission of reports to the Charity Commission.
- Develop and implement policies, risk assessments and safe working procedures and keep them regularly updated and reviewed. Ensure policies and safe working practices are adhered to.
- Provide adequate information, training and supervision to ensure employees and volunteers are competent to do their work.
- Lead in communications with the freeholder, the management company, the estate manager, and church tenants. Oversee any necessary legal input for decision-making and work closely with the WGC Trustees, and external organisations on decisions relating to the common parts of the building.
- Keep administrative records. Provide reports for the Trustees.
Administrative Services and Support:
- Provide administrative support for the Ministers. Develop and maintain administrative, organisational, communications systems and record keeping procedures for the church’s general administration. Maintain membership and constitutional records.
- Administrate the church's IT infrastructure, broadband, phone systems, and utilities accounts and ensure they meet the operational needs of the building and its ministries.
- Assist the Venue Manager to develop and maintain suitable and effective systems, strategy, pricing, communications, contract management, staffing and customer relations.
- Develop the church’s visibility and profile in the community using the church’s website, social media, ArtSpace, and missional displays and exhibitions, ensuring these align with the church’s ethos and mission.
Financial Oversight:
- Oversee provision of financial management information to Leadership team and Trustees, including budgeting, salaries, financial reports, end-of-year statements. Support them in developing financial strategies and policies.
- Oversee the accurate functioning of church financial systems, controls and procedures. Monitor and administrate reserves and investments.
- Ensure WGC's financial practices comply with UK charity regulations. Assist with the filing of the accounts and annual report to the Charity Commission.
Provide financial oversight, management, and support for:
- Venue ministry finances, pricing and strategy
- Finance Administration - ensure all financial records, payroll, pension administration, invoices, and reports are accurate and timely. Authorise payments.
- Manage the buildings budget including liaising with the Estate Manager regarding common parts expenditure.
- Financial interactions with lease and licence holders including new leases, rent reviews, break clauses and lease renewals, insurance contributions.
PERSON SPECIFICATION
Essential Personal Skills and Characteristics:
- A practising Evangelical Christian - Pastoral skills: able to mentor, and support in prayer.
- Leadership and team building: Ability to lead with a servant heart, to encourage, enable and enthuse team members. Emotionally intelligent and resilient. Skilled at delegating. Has the wisdom and confidence needed to handle conflict. Reliable and consistent, creating a stable and secure environment.
- Problem solving: Strong management and administration skills. Strong organisational, strategic, analytical, and problem-solving abilities. Able to think clearly, creatively and collaboratively.
- Attention to detail
- Time-management
- Sound judgement and decision making across many fields of work. Awareness of when wider consultation or authorisation is required.
- Excellent communication skills and interpersonal skills with a wide range of people.
- Flexible and Confident: Works well under stress, supports others when working under pressure. Good at multitasking and responding to the unexpected. Comfortable to work alone and as part of a team. Can-do attitude and open to input from others. Keen to develop existing skills and learn new ones.
- People skills: builds relationships with colleagues. Develops a culture that demonstrates the Biblical “one-another’s” and celebrates life together. Earns trust, able to maintain confidentiality. Speaks truthfully and kindly, takes responsibility, and apologises for their mistakes. Gives and receives constructive feedback lovingly, honestly and humbly. Invests in the development of others. Sensitive to cultural differences and behaves respectfully and appropriately in a multicultural team.
- Committed to excellence to serve Jesus, WGC and those we reach out to. Seeing projects through to completion.
- Self-motivated: pro-active in developing new initiatives and inspiring others. A desire for personal development and willingness to learn and grow.
PREFERRED WORK EXPERIENCE
Candidates should be able to demonstrate either experience in the following areas of responsibility and/or the skills needed to carry out these responsibilities.
Preferred leadership experience – preferably in a church or other Christian organisation:
- The ability to contribute to the management decision making process.
- Understanding of the church and charitable sector.
- Leading and managing projects of a diverse and complex nature in a team-oriented workplace and of delivering operational excellence in challenging environments.
- Leading and creating effective teams and of working co-operatively and collaboratively with others. Experience in delegating effectively.
Other preferred areas of experience, skill and understanding:
- Operations and building management.
- Administrative and operational support,
- Human Resources, including employment laws, practices, and administration.
- Charity compliance, legal compliance with leases, tenancy agreements and customer contracts.
- General church administration, organisation and communications.
- UK Health and Safety regulations and compliance including writing and implementing policies, risk assessments and procedures.
- Safeguarding administration and understanding of training requirements at a team leadership level.
- Oversight of finances and managing budgets. Understanding of financial management systems - able to interpret and define financial reports.
- Venue management.
- Technical experience required for effective team working, including email, online meeting forums, and shared calendars and drives. Proficient in the use of Office 365 suite including Word and Excel.
- Experience in the use of websites and social media platforms such as Instagram and Facebook to promote public awareness. Experience in the use of Square Space, Canva, Photoshop, Illustrator, to produce website and social media content, and for graphic design of posters, church displays and exhibition materials.
- Education: Bachelor’s degree or equivalent experience in the work environment.
- Holds a UK driving licence.
This job description outlines the key areas of responsibility for the Operations Manager role but is not exhaustive. It may evolve based on the church's changing needs and the skills and interests of the appointed candidate. Regular reviews will take place to ensure the role remains aligned with the church’s vision and mission.
EQUALITY, DIVERSITY AND INCLUSION
Westbourne Grove Church is a Christian Charity committed to equal opportunities
and is an ‘equal opportunities’ employer within the parameters of its ethos and values. We make employment decisions by matching the church’s needs with the skills and experience of candidates.
We want all staff members, despite their differences, to know that they are welcomed, respected and included at WGC, able to do their jobs free of discrimination.
As a Christian community we operate according to the principles of our faith and therefore reserve the right to recruit Christians with an understanding of Christian values and support for the church ethos where there is an Occupational Requirement to do so.
Occupational Requirement:
In accordance with schedule 9 of the 2010 Equality Act, the church considers that there is currently an occupational requirement for the holder of Operations Manager role to be:
A mature practising Evangelical Christian: with a personal faith in Jesus Christ, of godly character, committed to personal growth, a worshipper with a passion for God’s Kingdom; a person of prayer, with good knowledge of and respect for the Bible as God’s inspired word; able to apply biblical principles to working life and showing evidence of calling to the role.
They need to:
Be an active member of Westbourne Grove Church.
Understand, be in agreement with, and be happy to promote the ethos, vision and practices of Westbourne Grove Church.
Be willing to accept and abide by the WGC Ethos Statement and Statements of Faith and to work in accordance with the WGC Constitution and Rules.
This Occupational Requirement is in place to:
Provide pastoral and prayer support, missional direction and Christian leadership to the staff team.
Protect our strong Christian ethos and values and to ensure that these are demonstrated in the work and practices of the staff team.
Ensure: that the requirements of the Church Constitution and Rules are followed in all the church practices; that our charitable objective of advancing the Christian faith is understood and carried out by the staff team.
Ensure that the church building is used to its full missional potential so that the local community and visitors encounter something of the life and presence of God.
If you require reasonable adjustments in order to carry out the role or attend an interview at WGC due to a disability, caring responsibilities, or any other reason, please let us know when you apply. Thank you.
TERMS AND CONDITIONS AND HOW TO APPLY
The role is full time (37.5 hours / week - flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Please note that the nature of the role means that hybrid working is not an option.
Salary £32,400 to £36,000 depending on the competencies and experience of the successful candidate. The package also includes 28 days’ leave + Bank Holidays, and a workplace pension (with 4% employer contribution) following the successful completion of probation.
In line with our safer recruitment policy, the successful candidate will have to undertake a DBS check and all those invited to interview will be required to complete a declaration of suitability and provide references. References will be taken up prior to appointment.
Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.
Please send your CV and a cover letter of no more than 2 pages please - to Charlotte Thackery, Operations Manager (email found on doc attached) by 8,30am on Friday 18th July 2025.
Your cover letter should include:
1. Why you would like to work at WGC generally and this role specifically;
2. Why you think your skills and experience make you a good candidate for this role;
3. Describe how your Christian faith informs your life and actions
4. When you could start the job if you were to be offered it.
Shortlisted candidates will be asked to record a 1-minute video of themselves addressing a particular prompt. The highest performing candidates will be called for an interview with members of the WGC team.
Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 04 August 2025 then your application was unsuccessful. We are looking forward to hearing from you.
Thank you.
Refer to the document attached. We require a CV and a Cover Letter of no more than 2 pages addressing the following questions:
1. Why you would like to work at WGC generally and this role specifically
2. Why you think your skills and experience make you a good candidate for this role
3. Describe how your Christian faith informs your life and actions
4. When you could start the job if you were to be offered it.
The client requests no contact from agencies or media sales.