Strategic manager jobs
Auditory Verbal UK (AVUK) is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers.
It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals. AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live.
OVERVIEW
We are seeking a highly organised and proactive Executive Assistant to provide dedicated support to the CEO and Senior Management Team. This is a unique opportunity for someone looking to build on their business administration experience and take the next step in their career.
In this pivotal role, you’ll be at the heart of our organisation, supporting day-to-day operations, contributing to strategic initiatives, and ensuring the smooth execution of both administrative and project-related tasks. You’ll gain unparalleled access to all areas of the business, working closely with senior leaders and gaining exposure to corporate management policies, techniques, and decision-making processes.
This role offers:
- High-level autonomy and the chance to operate at board and senior management levels.
- Mentorship from the CEO, Director of Finance and Operations, and other senior leaders, providing insight into executive leadership and strategic planning.
- A dynamic, fast-paced environment where your critical thinking, problem-solving, and communication skills will be valued and developed.
- The opportunity to make a real impact while growing your professional capabilities and expanding your career horizons.
CONTRACT DETAILS
Location: Primarily remote with occasional working in London
Working Hours: Full-time (37.5 hours per week); compressed or part-time would be considered; flexible working fully supported; occasional evening work may be required
Contract Type: Fixed-term, 2 years
Salary: £35,000 per annum FTE depending on experience, plus benefits including 7% employer contribution to Group Pension Scheme
Holiday: 27 days (pro rata) plus Bank Holidays and 1 privilege day
Reporting To: CEO
KEY RESPONSIBILITIES
Executive Support
- Act as liaison between the CEO and internal and external stakeholders, drafting communications and ensuring clear, timely information flow; supporting scheduling of meetings and tracking of actions and, with support from the CRM Manager, ensuring key contacts and relationship data are accurately and securely maintained on the organisation’s central database.
- Coordinate meetings and agendas with the CEO, Director of Finance and Operations, Chair of the Board, and Board sub-committees; manage papers and follow-up actions.
- Organise external meetings, including venue liaison, room bookings, and travel arrangements.
- Provide administrative support to the Senior Management Team (SMT), including preparing reports, presentations, and other materials as required.
- Coordinate SMT and Programme Board meetings including compilation and circulation of agendas and supporting documents.
- Prepare regular status updates on project progress; maintain a record of agreed actions from meetings and liaise with team members to gather updates and ensure timely completion.
- Act as a point of contact between the Senior Management Team and working groups focused on Equity, Diversity & Inclusion and Well-being.
Board Support & Impact Reporting
- Support board-level processes by coordinating meeting logistics; prepare, compile and circulate materials including agendas, minutes, reports, and presentations;.
- Maintain accurate records of meetings including tracking and reporting on Board decisions and action items, ensuring timely follow-up and completion.
- Assist in developing and maintaining risk management and impact reporting frameworks and tools for the Trustee Board.
- Collect, analyse, and report on data related to AVUK’s strategic programme impact and outcomes.
Governance and Additional EA Support Duties
- Support the Director of Finance and Operations and Operations Manager to ensure AVUK’s legal obligations regarding governance, record-keeping and reporting requirements are maintained.
- Oversee office management and liaise with landlords at AVUK centres in London, Bicester, and flexible workspaces in Glasgow and Leeds.
- Manage special projects and initiatives as assigned by the CEO or Senior Management Team, including planning and execution.
These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder.
PERSON SPECIFICATION
Essential:
- Proven experience as an Executive Assistant in a similar role, or in direct organisational management.
- Strong organisational and time management skills, with the ability to manage multiple priorities effectively.
- Excellent written and verbal communication skills, with a high level of attention to detail.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and collaboratively within a team.
- Demonstrable discretion and ability to handle confidential information with professionalism.
Desirable:
- Familiarity with governance structures and impact reporting frameworks.
- Strong analytical and problem-solving skills.
- Experience in project management and coordinating cross-functional initiatives.
- Proficiency in Salesforce or other CRM platforms, including data logging, relationship mapping, and report generation.
- Knowledge of Microsoft tools (e.g., SharePoint, Teams, Planner) to support effective information sharing and action tracking across teams.
INSTRUCTIONS TO APPLICANTS
Anyone wishing to apply for this post should submit their CV along with a covering letter (max 2 pages) explaining what draws them to working for our charity and how they see their skills contributing to our work. Applications received after 9:00am on Monday 20 October 2025, will not be considered.Only candidates shortlisted for interview will be contacted.Interviews will take place via MS Teams.
Key Dates
Closing date for applications: Monday 20 October at 9:00am
Shortlisted candidates notified: Via email on or before Wednesday 22 October
Interviews: First Round: Tuesday 28 October, Second Round: w/c Monday 03 November
We use a blind recruitment system to ensure fairness. Personal details such as name, address, social media links, gender, ethnicity and educational institutions remain hidden until shortlisting is complete.
We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role.
Strictly no agencies.
The client requests no contact from agencies or media sales.
Thank you!
The Digital Communications Manager is responsible for leading and expanding the Trust's digital presence, ensuring our research, policy priorities, programmes, and alumni stories are shared in an impactful way with external audiences. Reporting to the Head of Communications and Public Affairs, and working closely with one direct report, they will deliver a step change in digital communications activity, driving data-led improvements and developing new and compelling multimedia content for the Trust's website, social media channels and digital communications.
Main duties
Website and digital communications
- Oversee the management and strategic development of the Sutton Trust website and associated microsites.
- Ensure the main site delivers impactful communications showcasing the breadth of the Trust’s work, whilst being responsive to the needs of our key audiences: students, teachers, policymakers, academics and media.
- Lead on relationships with external web developers to drive forward improvements to the Trust’s websites, ensuring quality user experience and SEO optimisation.
- Use Google Analytics and other monitoring tools to evaluate website performance and inform improvements.
- Project manage the production of video content, and other similar projects.
- Format reports, design graphics and create digital assets, supported closely by the Senior Digital Communications Officer.
- Edit the Trust’s regular email newsletter, ensuring content is of the highest quality.
- Ensure the Trust’s brand identity is consistent across the digital space
Social media
- Oversee the development and delivery of the Trust’s strategy for growing its social media presence through Linkedin, Bluesky, X, Instagram and other emerging platforms as appropriate.
- Ensure the Trust’s priorities and mission are communicated consistently and powerfully across its social platforms.
- Develop and deliver strategies to maximise reach and engagement, including working with partners, alumni and influencers.
- Oversee the launch of the Trust’s new TikTok channel.
- Work with the Senior Digital Comms Officer to create innovative and engaging social content in a range of formats to maximise impact across all platforms, working closely with the Head of Communications and Public Affairs and colleagues in Research, Programmes and Development teams.
- Proactively monitor relevant stories and advise colleagues on reaction and engagement, in partnership with the Head of Communications and Public Affairs.
- Monitor social media trends and flag key developments to team members.
- Use analytics to evaluate social campaigns and inform improvements.
- Advise and support colleagues in using social media in support of Sutton Trust objectives.
Other
- Line management of the Senior Digital Communications Officer.
- Work with colleagues to maintain a communications planning grid.
- Keep abreast of digital developments, providing expertise to the wider organisation.
- Write copy as required, and advise others in tailoring copy to digital channels and audiences.
- Contribute to the wider work of the Communications, Research and Policy Team.
- Other duties as necessary from time to time.
Person Specification
We welcome applications from individuals who have experience in:
- Excellent verbal and written communication skills.
- Experience of managing digital communications infrastructure and social media channels.
- Significant experience in managing a website, including good knowledge of HTML and CSS, WordPress and Google Analytics.
- Creative flair and a knack for distilling complex ideas into compelling content.
- A good understanding of Canva, InDesign, Illustrator and/or Photoshop to design infographics and other imagery.
- Experience of video content production, particularly for social media.
- Experience of using social media platforms and analytics successfully and a willingness to explore new channels. Understanding of LinkedIn, Bluesky, X and TikTok would be advantageous, as would previous experience using Google Analytics to monitor and drive improvements.
- An eye for detail, and the ability to work accurately to tight deadlines.
- Line management experience.
- Experience of developing digital strategies and implementing change.
We are also looking for an individual who:
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage.
- Has first-class interpersonal skills – a natural ambassador able to represent the Sutton Trust in a range of settings.
- Is willing to take on other duties from time-to-time as needed in a busy team.
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Contract: Full-time, Permanent
- Salary: £42,025
- Working location: Minimum of 2 office days per week, but further flexibility may be required given the external-facing nature of the role
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends. This role also shares primary responsibility for monitoring the out of hours media line with the Head of Communications and Public Affairs.
- DBS check may be required
To Apply
To apply, please upload your CV and cover letter, covering how your experience, skills and qualifications meet the requirements of this role. Please focus your response on the abilities and/or competencies giving evidence of your experience to date (maximum of 2 A4 sheets). The information you provide will be the basis for shortlisting.
Please note that your application should be submitted in one go - you can view the requirements by clicking on the link if you would like to prepare in advance.
Interviews
Applications should reach us by 10am, Friday 10th October, with first round interviews held on Tuesday, 21st October and second round interviews held on Tuesday, 4th November. Both interviews will be held at our London office.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a Trust and Foundations Manager to be responsible for delivering long-term growth of a Trust and Foundation portfolio. This is a hands-on role which will deliver five and six figure income outcomes from existing and new funders.
This is a hybrid role in the London office.
The Charity
A passionate and collaborative social welfare charity, dedicated to providing essential information and needed support to those seeking help.
You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including
- 25 days increasing by one day per year up to 30 days (plus 8 bank holidays in England, 10 in Scotland).
- 5% employee pension contribution and employer contribution of 7%. A lower contribution band is also available.
- Healthcare provided by Aviva.
- Enhanced pay and leave provisions above statutory levels for maternity, paternity and adoption leave.
as well as much more!....
The Role
Lead the planning process for the Trusts and Foundations Team, ensuring that the strategy supports and meets the goals of the wider organisations overall strategic plan.
Facilitate strong relationships with donors and prospects to maximise financial support.
Write and develop persuasive funding proposals which articulate the value, impact and importance of the charity,
The Candidate
Experience of Trust and Foundation fundraising with a proven track record of personally securing five and, ideally, six figure+ grants.
A strong track record and aptitude for high value acquisition.
Extensive experience working with non-fundraising colleagues to strengthen fundraising activity.
Previous Management of staff and/or volunteers.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Thank you!
Job Type: Full time; Permanent
Location: Godalming, UK (hybrid working pattern 2x days in the office: Team days Tuesdays & Thursdays)
Salary: £45,000 to £48,000 per annum (depending upon skills and experience)
Join our passionate and successful Global Fundraising team and use your strategic and creative expertise to help grow legacy giving across the UK and internationally.
About Us
Compassion in World Farming International is a leading global organisation dedicated to ending factory farming worldwide. We were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, we have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe.
Our approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. We are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.
Our international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and our six other fundraising markets in the USA and Europe.
About the Role
As our Senior Legacy Marketing Manager, you’ll lead the strategic development and delivery of Compassion in World Farming’s legacy marketing programme across the UK and internationally. This is a vital role within our Global Fundraising team, offering the opportunity to help shape a sector leading legacy strategy, that inspires supporters to leave a lasting gift for farm animals and the planet.
As part of this exciting role, you’ll be responsible for all UK legacy marketing communications, from direct mail and digital campaigns to events and supporter engagement, ensuring our messaging is compelling, compassionate, and aligned with our values. Internationally, you’ll help to support the fundraising teams in six key markets (France, Italy, Netherlands, Spain, USA, and Poland) to deliver locally relevant legacy campaigns, providing strategic guidance, content, and training.
About You
To succeed in this role, you’ll need to be a confident and strategic legacy marketing professional, with a proven track record of delivering impactful campaigns that inspire supporters to leave a very special gift. You’ll need to have a deep understanding of legacy fundraising, ideally gained within the charity or NGO sector, and be comfortable working across both UK and international markets.
You’ll need be highly organised, proactive, and detail-oriented, with outstanding copywriting and creative skills. You will know how to craft compelling messages for direct response and be confident managing multi-channel campaigns. You will need to be able to work in a collaborative manner and skilled at engaging supporters with sensitivity and care. You’ll be comfortable managing budgets, suppliers, and data, and have a strong grasp of CRM systems (ideally Salesforce).
Why Should You Apply
This is a rare opportunity to lead a global legacy marketing programme that directly supports a mission to end factory farming. At Compassion in World Farming, you'll be part of a passionate, purpose-driven team that values your voice, supports your growth, and empowers you to make a real difference.
Join our team and make a lasting impact, while being part of a workplace that values and supports you every step of the way:
- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays
- Our comprehensive benefits package includes core offerings like Health Cash Back Plan
- MHFA support – 24/7 GP access and Employee Assistance Programme
- Free onsite parking and office next to mainline station
- Optional savings schemes like the Cycle Benefit scheme
- Embrace a fulfilling career that prioritises your well-being, while also enjoying excellent development opportunities
- Hybrid working model (dependant on role and location)
- A defined contribution pension scheme
- Enhanced discretionary company sick pay
- Premium Subscription to Calm App
How to Apply & Key Dates
If you have the skills and experience to excel in this role, we are keen to hear from you and welcome your support in contributing to our globally impactful cause. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job. We kindly ask that you do not include a photo in your CV. This supports a fair and unbiased recruitment process, in line with equality legislation and international best practice. Please note that we reserve the right to commence interviews on a rolling programme.
Application Information:
Closing Date: By 5pm 9th October 2025
1st Stage (Teams) Interview: 22nd October 2025
2nd Stage (Face to Face at HQ) Interview, with task: 3rd November 2025
No agencies please.
Looking for some support with your application or want to find out more about working at Compassion? Why not take a look at our Candidate Pack and Careers Page.
In order to comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
REF-223878
Thank you!
Senior Administrator Officer
Location: Based at one of our Centre 33 Hubs (Ely, Cambridge, Huntingdon, Peterborough, Wisbech) with regular travel across all 5 hubs.
Salary: £28,000 to £31,000
Hours: 30/35 hours per week, working predominately within our core opening hours (10am to 6pm) with some evening/saturday working on a rota.
An exciting new opportunity has arisen for a Senior Administrator Officer to work within the Central Service Delivery team. Centre 33 is a well-respected charity based in five Hubs in Cambridgeshire and is well known for providing support to young people.
The purpose of this role is to support and lead a team of Service Delivery Administrators to ensure that every young person receives the service they deserve when contacting us. This includes smooth, friction-free processes, warm and useful communications and coordinated teamwork. Additionally, to ensure that the Service Delivery Leadership Team receives administration support via inbox/diary/rota management, effective systems, and general support to enable them to lead an effective and productive team of counsellors and project workers.
This role will work to Centre 33's values of being young people led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant polices, compliance and standards to help build a team culture.
Applications must be received by Friday 17th October 2025.
Registered Charity
21 - 50
Our Vision is for a future where all young people are listened to, respected and supported
Thank you!
Do you have exceptional relationship building skills?
Are you seeking a fulfilling community focused role?
If so, we would love to hear from you as we are looking for a motivated and passionate Area Fundraising Manager to join our team! You’ll work alongside two other Area Fundraising Managers and the Head of Public Fundraising in delivering an ambitious fundraising target
As the Area Fundraising Manager, you will be the driving force behind the growth and success in fundraising in the area. This will be delivered through empowering and inspiring the local community including individuals, groups, businesses and schools, to fundraise for Demelza.
At Demelza we support children with serious or life-limiting conditions and their families, providing them with care and support, from first diagnosis and for as long as we are needed. To help support even more children and families, we’re looking for a passionate Area Fundraising Manager to join our team.
This is a full time role and requires weekend and evening working with the ability to travel independently.
Registered Charity
101 - 500
We deliver extraordinary care to extraordinary children facing serious or life-limiting conditions, providing support for all the family.
The client requests no contact from agencies or media sales.
Thank you!
The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation.
Role: Web Optimisation Manager
What’s on offer:
Salary:London £48,937. Cardiff/ Warrington/ Edinburgh £44,056
Location: London, Cardiff, Warrington or Edinburgh
Pattern: Hybrid 2 days/week
Permanent: full-time with flexible hours
The role:
- Drive the strategic development of Christian Aid’s digital ecosystem, ensuring alignment with the organisation’s values and overarching goals.
- Develop and implement a robust search engine optimisation (SEO) and link-building strategy to improve website health, attract relevant traffic, and support user acquisition targets.
- Deliver key digital projects focused on enhancing campaign effectiveness and maximising income and impact, including:
- Technical SEO
- Site audits
- Keyword research and analysis
- Competitor and backlink analysis
- Collaborate with the Senior Digital Content Editor to implement the digital content strategy across Christian Aid’s digital channels—including social media—to maximise reach, engagement, and income.
- Work cross-functionally with other teams to execute the digital ecosystem content roadmap, ensuring all content is user-focused and impact-driven.
- Define and brief content requirements that support SEO and conversion rate optimisation (CRO) efforts, enabling data-informed and impactful decisions.
- Lead the organisation’s tag management strategy and implementation, including:
- Tag structure and tools
- Server-side tagging
- Integration with the customer data platform (CDP)
- Ensuring all tracking functionality is accurate and effective
About you:
- Completed training in Google Analytics 4 (GA4), user experience (UX), search engine optimisation (SEO), and other key digital disciplines.
- Proven ability to lead, coach, and inspire high-performing teams across content management and social media.
- Advanced expertise in technical SEO, including:
- On-page and off-page optimisation
- Technical SEO best practices
- Successful implementation of link-building strategies
- Highly proficient in digital analytics and performance tools, including:
- Google Analytics 4 (GA4)
- SEMrush (or equivalent platforms)
- Google Tag Manager
- Hotjar and ContentSquare
- Power BI and Looker Studio
- Experienced in managing external suppliers and partners across digital platforms and tools.
- Skilled in content management systems (CMS), particularly Drupal, with working knowledge of HTML and CSS.
- Strong ability to produce clear, insight-driven digital performance reports using data from:
- GA4
- Social media insights
- META platforms
- Other performance tools
to optimise fundraising, marketing, and conversion strategies.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*
1st stage Interviews to be held via Teams on Wednesday 8th October, with 2nd stage being held on Tuesday 21st October (likely to be in person at their Waterloo office).
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate leader who thrives in a fast-paced, people-focused environment? Do you want to be at the heart of a mission-driven organisation that empowers individuals and seeks to support and transform communities?
POhWER is looking for a Call Centre Manager to lead our dynamic contact centre team in Digbeth. This is more than just a management role — it’s a chance to shape the future of advocacy and information services, drive innovation, and make a lasting difference.
The Call Centre Manager will oversee the daily operations of our busy Help Hub. You’ll lead a talented and committed team, optimise systems and processes, and champion service excellence. Your strategic thinking and hands-on leadership will ensure our clients and stakeholders receive the highest quality support, while your vision will help us embrace digital transformation and continuous improvement.
What you’ll do:
- Lead and inspire a committed team in a busy contact centre environment.
- Develop and implement strategies to enhance client experience and stakeholder engagement.
- Drive innovation through digital solutions that improve efficiency and service delivery.
- Ensure compliance, performance, and a positive workplace culture.
- Be a key player in shaping the future of customer care at POhWER.
Hours of Work: Full-time – 37 hours working across Monday – Friday 9am – 5pm (Working patterns to be discussed)
Location: Office Based Birmingham
Salary: £38-40,000 per annum, dependent on experience
Contract Type: Permanent
Call Centre Manager Requirements:
- Proven experience managing a contact centre or similar client-focused service environment.
- Strong knowledge of digital contact centre technologies and CRM systems.
- Excellent leadership and staff development skills with the ability to motivate teams.
- Good IT and data analysis skills to monitor performance and implement improvements.
- Experience working within the public or third sector is desirable.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan.
- Death in service cover.
About POhWER: Who We Are and What We Do
At POhWER, we are dedicated to promoting equality, challenging unfairness, and providing high-quality information, advice, and advocacy services for disadvantaged and vulnerable individuals. We are a registered charity operating across England and believe in giving people a voice and ensuring it is heard.
As an inclusive employer, you would be working with a great team that provide a comprehensive induction and training programme with ongoing support for your continued development.
If you think you have what it takes to excel as a Call Centre Manager, don’t wait! Apply now!
Closing Date: 9am, Thursday 9th October 2025 – we reserve the right to close applications early.
Interview Dates: TBC (Via Teams/Zoom)
A DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
Thank you!
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.
We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.
We are looking for a dynamic and enthusiastic self-starter to support the Head of PR, Communications and Celebrity Engagement and work collaboratively with Charity colleagues to highlight the impact our supporters and fundraisers make to cancer patients.
You will be equally at home pitching a story to a national journalist, working with a senior consultant or scientist to draft a new Charity funded research story, briefing photographers, liaising with fundraisers to tell their story, writing newsletter copy or devising a communications plan.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you.
Closing date: Midnight on Monday 29 September
Interview date: Friday 17 October
Thank you!
Volunteering and Community Engagement Manager
Salary: £35,000
Full time annual leave entitlement is 28 days per annum
Are you a dynamic individual who can develop, lead and grow our volunteering and community engagement work in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?
We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteering and community engagement team to raise awareness and increase engagement locally of our vital work.
What you’ll be doing:
¨ Be an effective manager, line managing our Volunteering and Community Engagement teams with passion, creativity and purpose.
¨ Working with local partner organisations, building relationships whilst exploring possible funding/joint working/event opportunities, and supporting the teams to make sure they are best placed to have the biggest impact for the people we enable and empower.
¨ Develop and maintain strategic community engagement relationships across the county, in collaboration with Senior Managers, including those with Local Area Committees (LAC)/Neighbourhood Area Committees, and with the Voluntary, Community and Social Enterprise sector infrastructure organisation in each area (for example, Voluntary Action Surrey East) as well as those working across the county including Surrey Community Action, Surrey Youth Focus, Surrey Minority Ethnic Forum, and Surrey Coalition of Disabled People.
¨ Organise and facilitate our Breaking Down Barriers Workshops, and other similar initiatives inspiring change and inclusion across Surrey.
¨ Drive forward our volunteering and engagement strategies—shaping policies, streamlining processes, and ensuring our work reflects best practice and legislation.
¨ Working with colleagues in other teams to create a culture where community engagement is at the heart of everything we do.
¨ Using innovation and creativity to design and deliver new projects focussed on community engagement, and maximising community participation for those we support.
¨ Promoting and demonstrating a strengths-based, asset based community development approach, to ensure the people we support have the opportunities to be involved in all aspects of our work and in the community.
¨ Ability to work flexibly according to the business need, which will include organising and attending community engagement events during the evening and at weekends.
We’re seeking someone who has the following skills:
- Direct experience of line managing a team of staff and providing team leadership
- Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
- Knowledge and understanding of volunteering best practice, strategy and policy
- Demonstrable experience of community engagement projects, working directly with beneficiaries and in building relationships with partner organisations
- Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
- Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
- Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
- Experience using Microsoft Office and confident in using a database
- Understanding of data protection requirements and confidentiality
- Able to champion the role and contribution of volunteers
- Ability to engage and influence colleagues
What we offer:
- Salary: £35,000 plus 28 days holiday (plus bank holidays).
- Pension: We match contributions up to 6%.
- Wellbeing: Annual flu vaccination, eye tests, and contributions towards work-related glasses.
- Development: Ongoing training tailored to your role and career growth.
- A supportive, inclusive culture where your ideas and leadership will directly shape the future of volunteering and community engagement in Surrey.
Join us and be part of a team that changes lives every day.
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.
Registered Charity
101 - 500
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with our client to support on the recruitment for a fantastic Senior Legacy Marketing Manager role. This pivotal position involves leading the UK legacy marketing programme, shaping legacy strategies, and supporting international teams to strengthen supporter engagement and maximise legacy giving outcomes.
Key Responsibilities
- Develop and refine UK and international legacy marketing strategies aligned with organisational goals
- Lead KPI reporting, analyse performance data, and recommend investment opportunities for growth
- Plan and execute cross-channel legacy campaigns via direct mail, email, social media, events, and publications
- Ensure compliance with fundraising regulations and best practices
- Collaborate effectively with internal teams to integrate legacy messaging within broader supporter engagement efforts
- Create adaptable marketing assets to support international teams
- Support local campaign execution and manage external agency engagement where needed
- Respond to legacy-related supporter queries and train staff for effective supporter interaction
Person Specification
- Proven experience in strategic legacy marketing and campaign delivery
- Strong understanding of direct marketing and digital channels
- Excellent communication, copywriting, and strategic planning abilities
- Proficiency in CRM systems, ideally Salesforce, alongside Microsoft Office tools
- Ability to manage multiple projects and collaborate across diverse teams and regions
- Demonstrates organisational skills and attention to detail, with a supporter-focused approach
What’s on Offer
Salary: circa £48,000
2 days a week in the Surrey Office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thank you!
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sense International are currently recruiting for a Senior Trusts and Fundraising Manager to join their Fundraising team. This 10 month fixed term opportunity will work on hybrid basis from our office in King's Cross, London, working 37.5 hours per week.
The successful candidate will lead in the strategic development and implementation of an ambitious Trusts and Foundations and Corporate fundraising strategy for Sense International that supports income growth and ensures that we deepen our relationships with existing and proactively engage new Trusts and Foundations as well as Corporate partnerships.
Sense International’s Trusts and Foundations income has grown by over 200% in the last 2 years and this role continues to be integral to our success. Due to the proximity you have to our projects and county teams you will witness first-hand how your work directly impacts the lives of children and young people with deafblindness.
You will also manage a Fundraising Officer that will support in building the Trusts and Foundations portfolio and in particular the newly developing corporate foundations strategy.
Key Responsibilities
- To develop and implement an effective Trusts and Foundations and Corporate fundraising strategy for Sense International as well as yearly operational plans to ensure future income growth.
- To lead on new business leading on focusing on medium to large donors (£100k+) and build strategic relationships that go beyond a simple financial transaction but create long term partnerships.
- Bring together concepts that are innovative and compelling for a trust and corporate audience, working alongside our country teams to support in the development.
- To manage and implement a programme of high quality proposals to Trusts and Foundations and Corporates that are aligned with Sense International’s funding priorities with the aim to secure large multi-year gifts of £100+.
- Provide line management to the Fundraising Officer providing clear and targeted support and development, responsible for managing the wider portfolio of corporate and challenge events, small fundraising appeals and mailings to mid value donors, trusts and corporates.
- To communicate Sense International’s vision and our work on the ground (both verbally and in writing) in a persuasive and knowledgeable manner preparing well targeted proposals, pitches and reports.
- To involve the Sense International Trustees and Executive Team in the process of building relationships with Trusts and Foundations and Corporates and exploring networks to help with new approaches.
- Support in building a Change Makers Circle to include our high value trusts and foundations and corporate partners.
Key skills and experience
- In-depth experience of trusts and foundations fundraising and knowledge of best practise fundraising techniques.
- Experience in identifying and researching trusts and foundations that have the potential to support a specific cause.
- Experience of building excellent senior relationships with trusts and foundations producing cultivation and stewardship plans for new and existing supporters respectively.
- Experience of working with senior Trustees and Executive Team to explore networks to help with new approaches.
- Experience in setting and managing budgets including reforecasting and reporting against targets.
- Excellent verbal and written communication skills with the ability to communicate passionately and persuasively while communicating complex information in an accessible and convincing format.
- Willing and able to travel internationally to visit programmes and conduct donor visits.
For a full job description and person specification, please see the link on the left hand side of the page.
About Sense International
Sense International is the only international non-governmental organisation dedicated to supporting people with deafblindness and their families around the world. Sense International supports programmes in Kenya, Tanzania, Uganda, Romania, Peru, India, Bangladesh, and Nepal.
The Sense International team provides strategic leadership to the Sense International global family and supports global programmes and fundraising in addition to day-to-day support on operations including finance and human resources. Additionally, the Director of Sense International is line manager to the Regional Director of East Africa, who overseas programmes and operations in Kenya, Uganda and Tanzania and she also line manages the Director of Sense International Romania and the Director of Sense International Peru. The Director of Sense International also sits on the boards of Sense International Kenya, Sense International Uganda, Sense International Tanzania, Sense International Romania and Sense International Peru.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
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A Diocesan Finances Review was undertaken in 2025 which resulted in several key changes to financial flows between dioceses and the National Church Institutions. The purpose of this role is to design and implement the process changes, operational arrangements and governance necessary to support new ways of working for the NCIs and Dioceses.
The main change relates to the simplification of the administration of funding in relation to ordained ministry training. Dioceses will contribute to a single Ministry Training Fund which will meet the costs of ordained ministry training (fees, accommodation costs, maintenance and travel expenses), with administration carried out by the National Team, to provide a one-stop-shop for ordinands to understand entitlements, apply for grants and claim expenses. The post holder will be responsible for designing and implementing new technology-enabled processes and ways of working to support the efficient and effective operation of the Ministry Training Fund.
£10 million of funding was provided within the national Church of England's spending plans for 2026-28 to enable detailed analysis and planning to be undertaken (including pilot initiatives) focused on addressing structural overheads in the Church, and opportunities to reduce duplication and complexity. This role will enable appropriate governance processes in relation to the allocation and oversight of these monies.
The Spending plans also incorporate savings targets (£4 million + in 2026-28 and £20 million + by 2029-31) in some key areas relating to Bishops and Archbishops' ministry costs and National Church costs. This role will work with the relevant groups charged with delivering those savings, to ensure adequate oversight and monitoring, and report back to key governance bodies on a regular basis.
Key role requirements
- You will need experience in leading and delivering successful strategic change, improving processes and ways of working within a team and with other teams
- This role can be based in either of our office locations: Bishopthorpe in York, or Westminster in London
What we offer
Your Salary
- A salary of £75,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
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Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Please note: You must have the right to work in the UK to be considered for the role.
Thank you!
Research Manager, Maternity Cover
Salary: Circa £55,000 plus benefits
Contract: Fixed Term – 13-month contract, Full Time
Location: Oxford (hybrid working)
We have a brilliant opportunity for a Research Manager to join the Rhodes Trust, Oxford. This role is an integral role in a dynamic, international team and a fantastic opportunity for a driven and analytical senior researcher to manage the Trust’s philanthropy, prospect and due diligence research.
We are looking for the successful candidate to start with us in January 2026.
The role
The successful candidate will be responsible for the research strategy of the Global Engagement Team and the delivery of a high quality, in-house research service to the Warden (CEO), Trustees and senior leadership of the Rhodes Trust, in support of fundraising towards the Trust’s 125th Anniversary Campaign goal of £200 million and increased alumni and friends of Rhodes engagement. The role includes line management of two Research Associates.
The role will be responsible for;
· Managing research output to support the GET team mission.
· Managing the delivery of all briefing materials for the Warden’s Office, Trustees and senior leadership team (SLT) to support stakeholder engagement, events and travel.
· Lead tailored research projects for key global regions in co-ordination with GET senior leadership and to support Campaign Committee. Pro-actively identify potential prospects, donors, partners and volunteers for the Trust for inclusion within fundraising pipelines
· Manage a varied portfolio of research resources and processes, including scoping materials, briefings and profiles, reports, network mapping, regional insights/analysis, philanthropic trends/issues, and country-specific content.
· In collaboration with the International & Special Projects Lead (Warden/CEO Office) and GET senior leadership, support the strategy, planning and delivery of all global travel for the Warden and fundraising team, including objectives/goals, itinerary design, identifying engagement opportunities and delivery of all associated research materials.
· Responsible for all in-house due diligence research prepared for the Warden and SLT in respect to risks and sensitivities surrounding donation acceptance, and management of the Trust’s submissions to Oxford University’s Committee to Review Donations as the university’s primary point of contact.
· Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
· Carrying out any other duties relevant to the role, as requested.
· A deep commitment to the values, ethos and mission of the Rhodes Trust.
Please refer to the job description for more responsibilities
Essential skills, experience and qualifications:
· Degree or equivalent knowledge and experience
· Substantial experience of delivering research in a fundraising organisation and undertaking due diligence research in a fundraising / funding setting
· Experience of line management or supervising the work of others
· Outstanding research and analytical skills, with exceptional attention to detail and accuracy; ability to plan and execute research strategies and adopt creative approaches in a fast-paced, deadline-driven environment
· Excellent written and verbal communication skills; ability to rapidly and rigorously assess and condense large volumes of information from a variety of sources into clear, concise and meticulous reports, briefings, and profiles
· Strong project management skills, with the ability to work proactively and independently on your own initiative
· Team player, with the desire to work collaboratively and build strong relationships with colleagues; ability to liaise effectively with numerous stakeholders to prioritise and pipeline multiple requests
· Strategic thinker, curious and creative, with knowledge/understanding of both current affairs and the ability to understand and explain complex information (e.g. financial, legal) as required
· Flexible, reliable and result-oriented; capable of switching effectively between different types of work, and tailoring level of depth and detail of research for different purposes/contexts with a strong commitment to quality control
Please refer to the job description for more essential skills, experience and qualifications
Benefits of working here
We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.
· 30 days annual leave (pro rata) plus 8 bank holidays
· Competitive pension scheme
· Generous family leave schemes
· Private health insurance
· Employee Assistance Programme
· Personal development opportunities
· Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
· Cycle to work scheme
· Electric car scheme
If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 17 October 2025.
The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
The client requests no contact from agencies or media sales.
Thank you!
The Talent Set are delighted to partner with Breast Cancer Now on a key Campaign Board & Project Manager role, working at the heart of the Charity’s biggest high-value fundraising campaign in their history. This role sits within a newly created High Value Partnerships & Campaign Department, and will play a critical role in a transformative, multi-year Campaign to raise £50m over the next 5 years - a bold step forward to ensure that by 2050, everyone diagnosed with Breast Cancer lives and lives well.
This position offers a unique opportunity to lead high-level campaign operations, collaborate with high-net-worth stakeholders, and support a transformative initiative in the fight against secondary breast cancer.
Key Responsibilities
- Coordinate and track progress of high-value fundraising campaigns, ensuring milestones are met through effective project management.
- Prepare comprehensive reports and dashboards, utilising CRM data to monitor prospects, activities, and key KPIs.
- Liaise with senior stakeholders, including Campaign board members and philanthropists, adapting communication styles to foster strong relationships.
- Support the delivery of campaign launches, including organising private events in collaboration with the High Value Events Manager.
- Work closely with research and prospect teams to identify and develop relationships with potential major donors, integrating insights into campaign planning.
- Facilitate board meetings, providing briefing materials and summarising progress in a clear, compelling manner.
- Manage internal documentation and reporting processes, ensuring data accuracy and timely updates on campaign and pipeline status.
- Collaborate with internal teams to develop strategic approaches to high-value engagement, supporting extensive high-net-worth individual outreach.
Person Specification
- Proven experience in project management within a high-value fundraising context.
- Strong stakeholder engagement skills, with the ability to network with high-net-worth individuals and senior professionals.
- Ability to adapt communication style to different audiences, maintaining professionalism, discretion and diplomacy at all times.
- Excellent attention to detail, with a knack for producing accurate and polished reports and presentations.
- Able to manage multiple priorities effectively in a fast-paced environment.
- Familiarity with CRM systems, particularly Blackbaud or similar platforms, and experience creating dashboards or trackers.
- A strategic thinker with a collaborative approach, capable of working cross-functionally and across teams.
- Resilient and confident in dealing with complex, high-profile relationships.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Closing Date: Wednesday 1st October
1st stage Interviews: Friday 10th October
2nd stage Interviews: Thursday 16th October
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
