Strategy jobs

Closing date: Sunday 7th September at midnight 

Ref 7009

Save the Children UK has an exciting opportunity for a community focussed and collaborative individual with extensive experience working with different groups of people to join us as our Participation Manager where you will work with community partners and colleagues across Scotland to co-design activities and solutions that make a real difference in people's lives). 

Please note: This is a Scotland based role and this will be 2-4 days per month in our Edinburgh office. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the role 

As Participation Manager, you will lead our work engaging children, young people and families with lived experience of poverty – ensuring their voices are central to everything we do. You will be focused on planning & delivering children and young people's participation and embedding a children's rights approach. You will build strategic relationships and ensure we are involving the participation of children and families to co-produce solutions and create meaningful opportunities 

In this role, you will:  

• Build strong, trusting relationships with children, young people and families from low-income backgrounds. 
• Design and facilitate participation activities — like advisory groups, events, and campaigns — that put their experiences front and centre. 
• Support community partners to involve children and young people meaningfully in their own work. 
• Collaborate with policy, campaigns and media colleagues to amplify voices and influence decision-makers. 
• Ensure insights from children and families are recorded and used to shape strategy, practice and policy. 

About you 

To be successful, it is important that you have:  

• Proven experience designing and delivering participation initiatives that are safe, empowering and impactful. 
• A solid understanding of safeguarding and the barriers faced by children and families living in poverty. 
• A background in policy influence or community engagement, with experience working directly with families and young people. 
• Strong project management skills – confident juggling multiple priorities while staying focused on quality and outcomes. 
• A deep commitment to inclusive and rights-based participation. 
• Excellent communication and interpersonal skills, with the ability to build trust and rapport across communities and teams. 
• Commitment to Save the Children's vision, mission and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Senior Stewardship Manager for Mighty Hikes
1 year fixed-term contract (career break cover)
34.5 hours per week
Location: Hybrid between home and our London, Shipley or Glasgow office
Salary: £42,800 – £47,800 per annum

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Each year we recruit thousands of people to take part in the Macmillan Mighty Hikes, a sector-leading series of hiking events across the UK that have raised over £70m for people living with cancer.

We’re looking for an experienced and results-driven stewardship manager with excellent project management skills to oversee the delivery and development of our multi-channel stewardship campaign, registration platform and website for the 2026 series.

Do you enjoy working with multiple stakeholders to progress new initiatives? Are you committed to driving value and optimising performance? Do you like analysing data and insights to find answers? If you answered yes to any of these, this could be the role for you!

About the role

This role is responsible for leading our Programme Manager and Officer to plan, build and optimise our multi-channel stewardship journey – covering email, outbound calling, SMS and direct mail. You will also work in close collaboration with our Product and Digital teams to manage and develop our website and registration platform.

A typical week in this role might involve:

• Overseeing the delivery of project plan tasks across different stakeholders, to make sure everyone is meeting set KPIs and working to deadline
• Managing our relationship with our registration platform provider, using data and insight to identify improvement
• Working with creative agencies to brief and produce assets, using audience insights, that will inspire people to fundraise for their Mighty Hike
• Managing expenditure budgets to ensure spend is tracking accurately against different suppliers
• Using JustGiving data to report on fundraising performance and identify opportunities to drive growth and test new activations
• Leading on meetings with internal and external stakeholders to present the Mighty Hikes and inspire high levels of engagement and support

This role does require weekend work (although not at your desk) as you’ll be out and about cheering on our participants. A full UK driver’s license is preferred and a willingness to drive a van is a bonus. You will be compensated for your weekend work with days in lieu.

All candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.

About you

We are looking for an experienced stewardship manager with a passion for project management, strong account management skills and understanding of digital optimisation.

• Stewardship skills: experience delivering multi-channel stewardship campaigns with personalisation based on customer segments
• Digital skills: experience with website management and a strong understanding of digital optimisation and SEO
• Financial skills: proven track-record of hitting financial targets and managing expenditure budgets
• Results-focussed: ability to analyse data to report on performance and make decisions for optimisation
• Project management and leadership: experience in leading individuals or teams to deliver a project, setting clear goals and delegating tasks effectively
• Communication: an ability to communicate clearly with a range of different people, with confidence to influence and negotiate to drive projects forwards, as needed
• Relationship management: an ability to build positive relationships with colleagues and external partners, which enable productive collaboration on projects

Please note, the internal job title for this role is Senior Challenge Events Programme Manager.

About our benefits 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Thursday 4 September 2025 at 23:59.

1st interviews w/c 15 September 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team  for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Following two successful appointments of Salesforce Support Specilaists, we have two more exciting opportunities for 2x Salesforce Configuration Specialists to join our Salesforce team and help configure Salesforce for phase 2 of our organisational-wide rollout.  

Working with our existing team, they will help configure Salesforce to replace key legacy systems within our international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
 
About Mission Without Borders International 
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support.
 

About the role
Mission Without Borders is seeking an experienced Salesforce Configuration Specialist to focus on three key areas; Configuring a new Salesforce platform, integration of existing platforms, and supporting users around the world.

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialists and Salesforce team, configuring the new system as well as being the first point of contact for Salesforce support across all staff in all 18 countries. Working with the system solution designs and architecture design documents created by the Salesforce Systems Architect, they will configure a brand-new Salesforce platform for program and beneficiary management. They will also need to ensure it is integrated with our existing NPSP donor management platform and works with other systems and services across the organisation.

In addition to configuration, they will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our International Project Manager and Salesforce Developer and Product Owner to manage change requests. 

Who we are looking for 
You will have proven experience as a Salesforce Administrator and strong experience implementing new configurations from scratch. Educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. NPC would be an advantage. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise competing tasks. You must be able to translate solution designs and technical designs into working solutions. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

Reporting into the Head of Major Gifts, you will be responsible for leading on grant applications from trusts and other grant giving organisations. The grants will often be in the five to six figure range, and will be for a wide variety of activities, including bursaries, the Fonteyn International Ballet Competition, local and national learning and participation projects, and more. You will also be building on existing relationships with grant-giving organisations and help plan fundraising with the Head of Major Gifts and the Director of Fundraising and Development.

As a Trusts and Grants Manager you will:

• have experience in trusts and grants fundraising
• have experience of building relationships with donors and colleagues
• have experience in account managing a portfolio of grants
• have experience in using CRM databases
• have knowledge of major donor pipeline development
• have strong IT skills including Microsoft Office
• have excellent written and oral interpersonal skills with a donor focused approach
• have the ability to deliver pitches and proposals
• have strong project management skills
• have strong organisational skills and be self-motivated
• have a passion and commitment to the mission of RAD and an appreciation of the arts

We are passionate about providing a positive workplace culture. While time in our accessible London (Wandsworth / Battersea) office will be required, we operate a hybrid model of in-person and remote working. Staff discounts on dance and fitness classes and wellbeing resources, plus events and volunteering opportunities enhance the RAD experience.

In return, we offer 25 days paid holiday plus bank holidays, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, Bupa cash plan, life assurance, season ticket loan and cycle to work scheme. We also have a range of lunchtime activities including book club, dance, Pilates and a craft club.

Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history and reference details will not be taken forward to the shortlisting stage. 

The post you are applying for is classed as having a high degree of contact with children and involves ‘regulated activity’. As such it is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. 

All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times.

We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community.

Please let us know if you have any access needs for the interview.

Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview.

No agencies please.

OVERVIEW OF THE ROLE

Beacon is now in its second decade and has grown substantially over the last three years, including a rebrand and expansion into international projects. To support this growth, we are seeking a highly organised, proactive, and intuitive Admin & Operations Officer to help ensure the smooth running of our daily activities and core functions.

This varied role spans many aspects of our work, from administration and resource management to supporting the systems and tools that keep Beacon working efficiently. You’ll work across the charity, supporting our executive leadership, projects teams, and fundraising activities, as well as and ensuring colleagues have the information and resources they need to deliver for our beneficiaries.

The successful candidate will play a key role in the day-to-day running of the charity and in supporting senior staff. As you settle into the role, you’ll have opportunities to develop skills in areas such as financial management, executive support, relationship management, stewardship, or project logistics, depending on your interests and the charity’s needs.

This is an excellent opportunity for someone at an early stage of their career, with full training and support provided. You’ll gain experience with a wide range of platforms and processes – from finance tools, databases, and information management – making it a great foundation for building broad, transferable skills in the charity sector. Where possible, you’ll also have the chance to get involved in other aspects of our work, offering valuable insight into how a small but ambitious organisation operates.

We also welcome applications from experienced administrators, operations professionals, or executive assistants. Such candidates may be appointed as Senior Operations Officer, with additional responsibilities and a higher salary.

MAIN DUTIES AND RESPONSIBILITIES

Organisational administration

• Lead on day-to-day operational processes to ensure the efficient running of the organisation.
• Provide executive support to the CEO and COO, including diary coordination, scheduling, and meeting logistics.
• Oversee internal financial processes, including processing expenses and invoices, documenting charity income and outgoings, ensuring accurate record keeping, and liaising with our external accounting team.
• Coordinate team activities such as strategy days, team-building events, and the annual Christmas party.
• Support HR-related processes such as managing staff anniversaries, birthdays, departures, and basic record-keeping.
• Act as liaison between the CEO and Board of Trustees as required.
• Collaborate with building management to ensure smooth operation of office facilities.

Fundraising administration

• Provide administrative support for funding applications and reports, including document preparation and submission.
• Monitor timelines and deadlines for all fundraising-related commitments, ensuring requirements are met.
• Maintain accurate fundraising records, keeping donor and income information up to date in our systems.
• Liaise with fundraising partners, sponsors, and donors as required.

N.B. The fundraising aspect of this role is focused on providing administrative and logistical support. This is not a fundraising position, and applicants are not expected to be responsible for income generation.

Team-wide support

• Monitor and respond to incoming enquiries via phone, email, and the Contact Us form, ensuring timely and professional communication.
• Process and respond to volunteer applications, maintaining accurate records and liaising with applicants as required.
• Manage organisational resources, including internal supplies and external materials, monitoring stock levels and coordinating reorders.
• Provide office management support to ensure a well-functioning, well-resourced working environment.
• Organise team travel arrangements for internal and external events.

Occasional duties

• Provide support in the lead-up to major events with preparation of materials as required.
• Support on-the-day delivery of major events alongside other team members.
• Represent the charity at external events and exhibitions.

PERSON SPECIFICATION

This is an excellent opportunity for someone at an early stage of their career who is eager to learn and grow within a supportive team. We’re looking for a proactive and organised individual who can take ownership of their work, spot opportunities to improve processes, and contribute positively to all areas of the charity.

Essential

•   Highly organised with the ability to manage multiple priorities, monitor timelines, and meet deadlines independently. 
•   Self-motivated and able to work proactively, showing initiative to identify needs, address issues, and make improvements to processes and systems.
•   Strong written communication and record-keeping, skills with the ability to convey information clearly and professionally. 
•   The ability to adapt your communication style to different audiences, such as colleagues, beneficiaries, trustees and donors. 
•   A proficient user of various IT systems, including Microsoft Office (Word, Excel, Publisher), G-Suite, and Zoom, with a willingness and aptitude to learn new platforms.
•   A collaborative mindset, with the ability to work effectively across teams, coupled with the confidence to work independently and take ownership of tasks.
•   Flexible and resilient, with the ability to remain level-headed and resourceful in a fast-paced environment.
•   A commitment to Beacon’s mission and desire to represent the charity with professionalism and integrity. ​

Desirable

• Previous experience in an administrative, operations, or executive support role.
• Experience of working or volunteering in a charity or not-for-profit environment.
• Familiarity with fundraising administration, databases, or finance systems.
• Understanding of rare diseases, health charities, or small-organisation dynamics.

Experienced candidates

We welcome applications from candidates with proven experience in administration, operations, or executive support roles, who are interested in a Senior Admin & Operations Officer position.

For this level, we are looking for demonstrated competence in  managing complex administrative tasks, coordinating across teams, and supporting senior leadership with minimal supervision. Senior Admin & Operations Officers should be confident in taking initiative, driving improvements, and handling a broader range of responsibilities. 

WORKING AT BEACON

Beacon is a small, tight-knit team, with a friendly atmosphere and strong commitment to our beneficiaries. We aim to give all employees opportunities to pursue their interests, develop their skills, and shape their career path.

We offer flexible working practices to help our staff balance their personal and professional lives, including hybrid working and flexible hours. While our hybrid policy requires all staff to work in the office at least two days per week, the high level of cross-team collaboration, executive support responsibilities, and office management duties involved in the Operations Officer role mean that regular in-person attendance is particularly important.

After the initial in-person onboarding period, we’d like this role to be based in the office for around three days a week on average, though not necessarily every single week, to help maintain effective teamwork and smooth daily operations.

Contract: Permanent

Hours: up to 35 hours per week (can consider less hours, 35 hours is full time)

Location: Finsbury Park London, in our purpose-built centre and gardens

Starting salary: £54,520 - £63,243 per annum

Closing date:  Monday 8th September 2025

Expected date of interviews: 17th-19th September 2025

Job ref: VA756

Would you like to make a positive difference to the lives of survivors of torture? Do you have experience of coordinating clinical services delivery to marginalised groups in a community setting?​

We have an exciting opportunity for a Senior Clinical Psychologist to work with an innovative and friendly multidisciplinary team at our London Centre.​

You will line manage and supervise highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence. You will report to the Adult Team Manager, London and operate as an integral part of the London Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our four-year strategy and work together to increase the number of clients who can access our services. It is based in a centre specifically designed to be a safe and welcoming environment for survivors and includes gardens and growing facilities.

About the role

This is a wide-ranging position, and your key areas of responsibility will include:

• To work with the Adult Team Manager and Heads of Clinical Services to implement FFT’s strategic goals. It will involve providing line management to paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists. This role may also include providing remote clinical supervision to clinicians in our other regional centres (North West England and Scotland).
• To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture.
• Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit-based services.
• To formulate and negotiate psychological treatment and management plans for referred clients and to provide psychological treatment, using a range of specialist psychological interventions appropriate to the service in line with the new clinical model “Pathways” (drawing on a range of evidence-based models for the presenting problems of the clients).
• Being an effective role model and leader to encourage, develop and enhance skills of others.​

About you

This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters.

To be considered for this role you must be a Psychologist registered with HCPC and have qualified with a doctorate or equivalent in either clinical or counselling psychology. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution.​

We also offer access to additional therapy training including NET and EMDR, access to high quality clinical supervision and an opportunity to hold a small case load alongside your management practice.​

You will also have the opportunity to closely with the Head of Clinical Services and to attend a range of forums and working groups to support the clinical development of Freedom from Torture.​

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £54,520 - £63,243 per annum.

To view the Job Description and Person Specification, please visit our website.​

To be considered for this role it is mandatory that at the point of application you must provide a CV and a cover letter addressing the job description and person specification. You must also provide proof of your professional accreditation status relevant to the role.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to an enhancedDBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Do you know how to connect with communities and bring people together? Can you help shape the future of volunteering at a national level?

We’re looking for a Volunteering Recruitment Lead to help grow and diversify our volunteer base at the Motor Neurone Disease (MND) Association. This is a unique opportunity to shape a new approach to volunteer recruitment, build strong relationships within communities, and support colleagues to do the same.

As Volunteering Recruitment Lead, you will play a central role in how we promote, recruit, and support volunteers across the organisation. You’ll create and share practical resources that help staff and volunteers grow local teams in inclusive and sustainable ways. This role is ideal for someone who understands volunteering, knows how to connect with communities, and enjoys working collaboratively to make a difference.

Key Responsibilities:

• Lead the development of a strong volunteer value proposition and brand identity for volunteering at the Association
• Design and deliver accessible national and local volunteer recruitment campaigns
• Work with marketing and digital colleagues to create engaging and inclusive materials and digital content
• Provide toolkits, guidance, and examples that help colleagues recruit consistently, confidently and effectively
• Coach and support staff involved in volunteer recruitment, modelling good practice where needed
• Engage with underrepresented communities and explore new ways of involving a wider range of people
• Build relationships with staff and volunteers to identify local needs and opportunities for growth
• Support improvements to volunteer application processes and onboarding journeys
• Use data and insight to identify gaps, track progress, and share learning
• Contribute to innovation in volunteering by exploring new recruitment models and approaches

About You:

• Experience of community-based engagement with an understanding of best practices when recruiting and supporting volunteers 
• Experience of recruitment
• Experience working with diverse communities and using inclusive approaches
• Skilled at developing resources and supporting others to use them
• Able to engage others through confident public speaking and clear communication
• Comfortable working independently and driving new initiatives
• Good planning and time management skills
• Collaborative and confident working across teams
• Competent using Microsoft Office and familiar with social media platforms
• Driving License and willingness to travel for community visits as needed

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per month with flexibility to attend the office for team meetings and in line with business requirements. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in community engagement
• Experience of recruitment
• Excellent interpersonal skills and a confident public speaker and skilled at presenting ideas, with the ability to engage effectively with volunteers, staff, and external stakeholders 

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

The Volunteering Recruitment Lead joins at an exciting time. You’ll be part of a supportive team with the opportunity to shape and develop our approach to volunteer recruitment and engagement. The environment is busy, creative, people-centred, and full of potential.

This is an ideal next step for someone ready to scale up their impact, bring ideas to life, and help create a strong, sustainable future for volunteering at the MND Association.

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Tabard Court Service Tower Hamlets.

£29,209.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Tabard Court is a mental health supported accommodation for individual with significant offending histories. You will work within a multi-disciplinary team, providing support to customers with a range of mental health needs - emotional, social, physical or domestic -, who have had contact with the Criminal Justice System. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality evidenced based care and risk management strategies working closely with clinical colleagues. You will have a thorough understanding of the principles of recovery, be highly motivated and committed, making a significant contribution to the development of the service and building on your previous experience and skills in the fields of mental health and/or criminal justice system.
The post holder will facilitate the liaison between Tabard Court and mental health services in the area and work flexibly to respond to emerging needs and effectively address the needs of the customer case load.
This role will include shift working including: every other weekends, early shifts (8am start) and late shifts (until 10pm).

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
* Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Conducting regular key work sessions that are innovative and engaging in order to develop and achieve goals
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Providing support with daily living activities, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
* Develop knowledge around the local mental health system to ensure customers receive the best treatment available
* Empower customers to ensure they receive the service and benefits they are entitled to
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm, dynamic, friendly presence and open behaviour
* Is non-judgemental with the ability to cope with challenging behaviour and demonstrates a positive attitude to risk management.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

For a full job descritpion please see our website.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families hub works with those in trouble, providing early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Services support people no matter what their situation – and have demonstrated a high success rate.

Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.

Job Description

Catch22 are excited to be recruiting for a specialist Women & Girls Case worker for our new Home Office Funded County Lines Support and Rescue Service. The Case Worker role will undertake 121 work with young people under 25yrs old and will specialise in working with female young people within the service.

Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.

Some of your day-to-day tasks will be:

• Provide one to one, end to end, appropriate support, and interventions to a pre-defined case load of female young people involved in County Lines activity (and their families where appropriate) who are referred by means of effective assessment, care planning and risk management
• Act as the single point of contact and specialist in the region for women and girls involved in County Lines activity. Attend multi-agency meetings and engage with key stakeholders to raise awareness of the distinct needs and circumstances of women and girls and how the service can support them.  Act as point of contact in the region for our partners, providing gender based training, awareness and developing a differentiated offer to improve the impact and effectiveness of services for women and girls involved in County Lines Activity.
• Proactively and continually assess and manage risk of caseload, using internal and external safeguarding procedures for escalation and where necessary and adapting case management frequency and methodology to reflect the individual needs and circumstances of young people.
• To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.
• Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management as well as ease of transition and referral for young people and to promote the continued joint work of the service and other partners. Act as a sub-regional or district single point of contact where required.

This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.

Qualifications/Experience

We are looking for candidates who can demonstrate the following:

• A relevant qualification or equivalent experience in a related field such as youth work, community work, health & social care, or a similar discipline.
• Experience working directly with young people (aged 8–25) and their families, particularly those identified as vulnerable or with complex needs.
• A strong understanding of the unique challenges faced by young women and girls affected by exploitation and County Lines activity.
• Proven experience of multi-agency working, ideally with Children’s Services, Youth Justice, or other statutory and voluntary organisations.
• Knowledge of risk and vulnerability issues affecting young people, and the ability to assess and manage these risks appropriately.
• Ability to deliver one-to-one and group interventions, and to adapt engagement strategies to meet individual needs.
• Confident communication skills, both written and verbal, and the ability to maintain accurate records using data management systems.
• Willingness to work flexibly, including evenings and weekends, as part of an on-call rota.
• A full driving licence and access to a vehicle is essential.

Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.

Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Shift patterns: The working hours for the role are 37 hours per week (9am to 5pm). However, please note that due to the rescue element of the contract, there is an expectation to provide duty cover once every five weeks. This would involve covering the service from 9am to 10pm during that week.

AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities. 

About The Role
Are you a dynamic leader ready to shape the future of dementia support in your community?
At Alzheimer’s Society, we’re looking for a Local Services Manager who’s not just operationally excellent—but visionary, compassionate, and driven to make a real difference.
This is your opportunity to lead from the front—empowering teams, influencing local systems, and ensuring that people affected by dementia receive the support they need, when they need it most.
This role offers a unique opportunity to join the delivery of a contract that is currently in its implementation and development phase. You’ll play a key role in shaping how services are delivered, contributing to the design, refinement, and continuous improvement of systems and processes. If you thrive in dynamic environments and enjoy building from the ground up, this is your chance to make a lasting impact.
As a Local Services Manager, you will be home based, with a requirement of having visibility across the Essex & Hertfordshire area. Leading and inspiring geographically dispersed teams, whilst working as part of a wider Area Management Team, to deliver these fantastic services.  
Interviews will take place on the 10th and 11th September
What You’ll Lead

- Strategic Delivery: Turn national strategy into local action, ensuring services are impactful, inclusive, and responsive.
- Team Empowerment: Inspire and develop high-performing teams of staff and volunteers, fostering autonomy and innovation.
- System Influence: Build powerful partnerships with commissioners, health and care leaders, and community organisations.
- Service Excellence: Ensure quality, compliance, and continuous improvement across all local services.
- Equity & Inclusion: Champion diversity and ensure services reach underserved communities.

What You Bring

- Proven leadership in health, social care, or the voluntary sector.
- Strong understanding of commissioning, governance, and compliance.
- Excellent communication, influencing, and relationship-building skills.
- A passion for equity, inclusion, and lived experience leadership.
- A strategic mindset with a hands-on approach.

Your work will primarily be as an operational leader, managing our dementia support services which includes busy group services delivery. 
You will have a great opportunity to build relationships and engage external stakeholders, including working closely with Local Authorities and Health colleagues and Commissioners within an Integrated Care System setting. 

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.  

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and te Drive Central Team.

 

The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim’s safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk.

The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed

Management and Development:

· Provide each Team Leader/Case Manager with monthly Case Management Supervision.

· As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan.

· Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual.

· Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary.

· Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles.

· Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols.

· Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training.

· Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols.

Management and Performance:

· Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service.

· To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised.

· Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director.

· Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery

Strategic Management

· Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate.

· Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings.

· Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate.

· Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services.

· Share best practice with other Service Managers to further develop the role and the Drive project in general.

· Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective.

· Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase.

Recording and administrative tasks:

· Supervision sessions will be recorded on the Case Management Supervision pro- forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager.

· Ensure that Team Leader and Case Managers’ files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards.

· Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018.

· Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work.

General tasks:

· Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events.

· Attend management meetings as directed by line manager.

Learning and Development Advisor

We are looking for a proactive and passionate Learning and Development Advisor to lead on the review, implementation and ongoing evaluation and continuous improvement of the Leadership Development Programme. 

This role is full-time and is home-based with some travel throughout England and Wales as required.

Position: 6287 Learning & Development Advisor - Leadership Development

Location: Homebased

Hours: Full time 37.5 hours per week (the majority of work will be Monday to Friday 9 to 5, with some evening work and moderate travel)

Contract: Permanent

Salary: £29,413.74 per annum

Closing Date: 9th September 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

This is an exciting role that requires a mixture of skills in relation to learning and development.  You will be focusing on leadership and management development across the organisation.  It will include the design and delivery of innovative learning interventions that support the development of leaders and managers.  Modern thinking and practice are essential for this role, as well as a good understanding of leadership and management development.

The L&D Team want to step away from ‘traditional’ and you will need to be creative, motivated, and brave, generating and implementing new ways of enhancing the leader’s development.  You will have scope and space to try new interventions, evaluate impact and make a difference to our overall organisational strategy.

You will:

• Use your creativity and ability to experiment in introducing innovative and modern learning practices across the organisation
• Design and deliver innovative learning interventions that support leadership and management development across the organisation.
• Work with Subject Matter Experts and senior staff within the organisation to understand learning needs and develop the right interventions.
• Create evaluation methods to measure changes in behaviour and performance across leaders and managers
• Act as a valued advisor for leaders and managers across the organisation supporting their development

It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner.  The post is for 37.5 hours per week and a degree of flexibility is necessary.  This role will work from home but will have moderate travel nationally across the organisation.

About You

We are looking for someone with experience of:

• Delivering successful leadership and management development programmes using innovative approaches
• Planning courses and evaluating outcomes
• Delivering soft skills training and experiential learning activities
• Ability to motivate and influence others

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Learning, Learning and Development, L&D, Learning Officer, Learning and Development Officer, L&D Officer, Learning Advisor, Learning and Development Advisor, L&D Advisor. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

Salary: up to £29,000 per annum pro rata  

Location: Home working with some travel across the UK  

Part time (2 days per week/14 hours per week)  

Two-year fixed term contract 

Closing date for applications: 14th September 2025  

First interview: 22nd September 2025 (afternoon) or 23rd September 2025 (morning)  

Second interview: 3rd October 2025 

About Us 

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work. 

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities. 

The Landscape Recovery team was set up as a response to the urgency of the inextricably linked nature and climate emergencies. The purpose of this team is to encourage and facilitate cross-Wildlife Trust action on landscape scale recovery, inject the rewilding approaches into the work of the Wildlife Trusts, coordinate land management activities where scale-economies are clear and to substantially increase funding for nature’s recovery across the Wildlife Trusts. The team is developing a range of programmes where RSWT acts as a ‘collective vehicle’ for groups of Trusts. For example, RSWT is leading a programme of peatland restoration through the Precious Peatlands project. Opportunities for such programmes are increasing – the UK is at a tipping point where either wildlife continues to decline or we finally grasp the opportunities of nature’s recovery. 

About You 

Working closely with colleagues at the Royal Society of Wildlife Trusts and with Local Wildlife Trusts, the Land Management Practice Officer will support The Wildlife Trusts Nature Reserves community of practice. This role will focus primarily, in the first instance, on supporting local Wildlife Trusts to reduce their pesticide use. 

The post will help Trusts develop and share knowledge, skills and capacity in the realm of pesticide use reduction and, where possible, also across other aspects of land management. This work will support Goal 1 – Nature’s Recovery – of the Wildlife Trusts’ Strategy 2030. 

You will be a highly organised, collaborative, and an experienced individual adept at managing customer focussed relationships. You will understand the needs of the Wildlife Trusts and the context in which they operate. You will be an excellent communicator – proficient at running meetings, organising information and putting together reports. 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools. 

We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.

This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.

Key Responsibilities

• Commission, write, and produce digital content to support and inform service users.
• Collaborate with service delivery staff and local teams to create and roll out content.
• Maintain and update website content to improve user experience and increase self-referrals.
• Support the development and delivery of digital projects and enhancements.
• Develop SEO strategies and help manage our Google charity grant.
• Contribute to social media content and digital engagement.
• Use analytics to drive content improvements and insights.

You Will Have

• Excellent written and verbal communication skills.
• Experience editing and commissioning content for digital platforms.
• Proficiency with website content management systems.
• Strong interpersonal and collaborative skills.
• Ability to simplify complex information into plain English.
• Experience using analytics tools to measure content performance.
• Knowledge of Microsoft Office and SEO best practices.
• A commitment to equality, diversity, and safeguarding.

Key Deliverables

• Accurate and engaging digital copy for core services.
• Reviewed and improved website content.
• Compelling content for social media and digital campaigns.

Additional Information

• The role involves working with sensitive and potentially traumatic subject matter.

• Occasional travel to attend meetings will be required.

• The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
• Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.