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Strategy manager jobs in thamesmead, greater london

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Closing in 5 days
Betknowmore UK, London (Hybrid)
£38,000 - £40,000 per year
We are looking for an experienced community outreach manager!
Posted 1 week ago Apply Now
Imperial Health Charity, W2, London (Hybrid)
*The starting salary for this role is £34,028 with the potential to progress based on annually reviewed performance.
We're looking for an Impact & Evaluation Manager to lead refreshed approach to strategic reporting ahead of our new strategy launching 2026.
Posted 5 days ago
Closing in 7 days
The Children's Trust, Banstead, Surrey (On-site)
£14,934 - £24,891 per year
Assistant Shop Manager - Nork
Posted 5 days ago Apply Now
The National Flood Forum, Remote
£29,000 - £32,000 per year
Posted today
Closing in 6 days
Prostate Cancer UK, SE1, London (Hybrid)
£34,300 - £37,300 per annum
We have an opportunity for a Senior Strategic Communications Officer to join our Strategic Communications, Campaigns and Brand team.
Posted 2 days ago
WSUP - Woolwich Service Users Project, London (Hybrid)
£38,000 - £45,000 per year
Posted 3 days ago Apply Now
Closing in 2 days
Medical Justice, Finsbury Park (On-site)
£39,000 - £42,000 per year
Posted today
NEON, London (Hybrid)
£52,078 per year
The Head of Media is responsible for the Spokesperson Network and helping people in NEON’s networks make the most of media opportunities.
Posted 2 days ago
Closing in 3 days
The British Society for Rheumatology, London (Hybrid)
£40,000 - £47,940 per year depending on experience
Posted 5 days ago
Royal Society of Tropical Medicine and Hygiene, Holborn (On-site)
£35,000 - £40,000 per annum, accordingly to experience
Posted 3 days ago Apply Now
Royal Voluntary Service, Remote
£42,810 per year
Posted 1 week ago
Closing in 3 days
Saint Francis Hospice, RM4, Romford (Hybrid)
£36,971 - £43,792 per year depending on experience
Posted 1 week ago
Closing in 4 days
The UK Committee for UNICEF (UNICEF UK), Stratford (Hybrid)
£42,000 per annum
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Organic Social Media Manager (Parental Leave Cover).
Posted 3 days ago
Page 4 of 31
London, Greater London (Hybrid) 7.64 miles
£31,008 - £33,008 per year
Full-time
Permanent
Job description

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.

Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.  We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.

As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

About the Role:

  1. Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
  2. Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
  3. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. 
  4. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
  5. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
  6. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.

About You:

To be successful in this role, you will need:

  1. Significant supporter/customer care skills obtained from the commercial or charity sectors.
  2. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
  3. Experience of working with Customer Relationship Management (CRM) software.
  4. Experience of developing innovative and creative engagement programs for supporters/donors.
  5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
  6. Good organisation, coordination and project management skills.

Why you should apply:

Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!

Benefits you will enjoy working for us: 

  • 25 days annual leave + 4 Privilege days
  • Hybrid working
  • Paid time off for medical appointments 
  • 2 hours lunch break on Fridays 
  • Time off in Lieu (TOIL) 
  • Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Application resources
Posted by
Muslim Aid View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 16 June 2025
Closing date: 07 July 2025 at 23:30
Tags: Administration, Fundraising, Customer Service, CRM, Customer support, Database Management, Faith-Based, Humanitarian Aid, Direct / Supporters, Major Donor