Supervisor Jobs

Permanent, Full Time

Circa £45,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a candidate to lead, manage and set appropriate standards for the Fund’s beneficiary journey. Specifically, they will provide direction and leadership to the Fund’s Single Point of Contact helplines and Application Coordinators to ensure the best possible beneficiary experience is delivered.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 22nd January 2025, 5.00pm.  Please note interviews will take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

The majority of the hours will be supporting volunteers in our office in Anerley, in addition to attending face to face meetings and events in Bromley Borough and occasionally in London. 

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply:

Please complete an application form in written or video format. Please include a supporting statement that gives examples of how you meet each criteria in the person specification, your contact details, your work and education history, details of two references and how you learnt about the vacancy.

Closing date for applications is 11:59pm on Sunday 19th January 2025.

Shortlisted candidates will be invited to lead a 20 minute ‘getting to know you’ session with our volunteers at our Anerley office on Thursday 30th January 2025.

Successful candidates will then be invited to an online interview on Monday 3rd February 2025.

What you will do:

• Proactively look for opportunities to recruit volunteers with lived experience, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
• Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs. 
• Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetings with volunteers and provide support for volunteers to deliver specific tasks and projects.
• Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.

This job is for you if:

• You have personal lived experience of being Deaf, Disabled and/or a carer.
• You have interpersonal skills to communicate and build rapport with people from a diverse range of cultural, professional and personal backgrounds.
• You have networking skills to build links with stakeholders in Bromley Borough. 
• You have excellent people skills, with experience of motivating others and empowering them to overcome barriers to reach their potential.
• You can problem-solve, meet targets and plan and prioritise your workload. 
• You are able to cope with limited resources, seize opportunities and think creatively.​

This is an exciting opportunity for a  senior leadership role to develop and implement strategy and programmes to deliver Southwark Vision 2024-35, Christ Centred|Outward Focussed.

This is a role for someone who has a heart to see the Church of England grow and thrive, who is committed to the development of mission and outreach in our churches and who finds joy in seeing congregations welcoming children, young people and families, growing and becoming more diverse in all ways, to represent all the people that we serve. The Diocese is committed to becoming a truly anti-racist organisation and to increasing our diversity at all levels. We especially welcome applications from those with Global Majority Heritage, those with disabilities and other protected characteristics.

The main focus will be delivery of the Diocesan Investment Programme, a nine-year partnership with the Church Commissioners which will invest £29m in projects in the Diocese aligned with the Church Commissioners’ nine year ‘Vision and Strategy’ programme. The role will also oversee the whole range of other centrally funded programmes and projects including Strategic Development Fund, Racial Justice Programme, Net Zero Carbon Programme, Flourish funding, and will provide expertise and input into other areas requiring strategic experience. 

This is the ideal opportunity for someone with experience of implementing complex, high-value programmes in a matrix-management environment, leading teams, managing risks, and reporting to senior individuals, boards and committees.

Whilst this opportunity is available on a part-time basis and we can offer flexibility around how the 21 hours is worked, there may be scope for more than 21 hours, and please contact Nicola Thomas, Diocesan Secretary for a discussion if this is of interest.

Closing date: 27th January 2025

Interview are anticipated to take place in mid-late February

We are looking for a Youth Services Manager to manage our youth team and project, empowering young people to feel connected to their community and live to their full potential.  Our youth project has been established in the community since 2007, with summer provision, evening drop-ins, after school activities, mentoring and a youth leadership programme. Could you manage this programme and the youth staff team to support and empower more local young people?
We are commissioned by Newham Council to lead the Royal Docks Youth Zone, a consortium of 3 organisations in the Royal Docks. Over 2025 we expect to work regularly with over 300 young people through this commission. We also receive funding from New Deal for Young People to deliver mentoring for over 100 young people per year, in the community and in our partner schools.
As a small community organisation, working as a manager at WSF provides the opportunity to be involved in all aspects of the project, from fundraising to staff management, budgeting to delivery. The successful candidate will have experience of managing teams and overseeing budgets in excess of £100,000, whilst being passionate about young people reaching their full potential.
The successful candidate will also be enthused by working with other local youth providers and partners. You will oversee the Royal Docks Youth Zone consortium, being responsible for delivery, reporting, monitoring and evaluation. You will also represent WSF as part of a consortium with Oasis Community Partnerships.
The successful applicant will act as Designated Safeguarding Lead for West Silvertown Foundation, so will have a robust understanding of safeguarding policy and procedures. 
If you relish a challenge, are keen to make a positive difference to people’s lives and contribute at the heart of a diverse community in London’s Royal Docks then we would love to hear from you.
We want to hear from all interested candidates, and to be considered for the position you must submit a detailed covering letter along with your CV, outlining why you're right for the role.
Deadline: Wednesday 29th January
Shortlisted candidates will be contacted on Thursday 30th January
Shortlisted candidates will be invited for a visit to the youth project week beginning 3rd February
Interviews will take place 10th – 12th February 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Are you ready for a new challenge? We have an exciting opening to join the central Finance team at Crisis, playing a key role in supporting and enabling the organisation in our mission to end homelessness. 

Location: Based in London. Working from home is an option in line with Crisis’ hybrid working policy.

About the role 

As an Accounts Payable Executive within the Accounts Payable team, you will play an important role in providing accurate and up to date financial information to the organisation, empowering key decision makers.

You will help to maintain strong relationships with our key partners and suppliers and support our staff and volunteers in performing their vital roles.

As part of the Accounts Payable team, you will work with teams right across the organisation, giving you a great understanding and insight into the work that Crisis does day to day in our mission to end homelessness. 

About you 

To be successful in this role you will have 3 - 5 years relevant accounts payable experience, in depth understanding of finance processes and procedures and great attention to detail. You will also have intermediate level excel and strong interpersonal skills and be confident communicating with a range of stakeholders whether in person, over video calls or by email. 

You must also be AAT level 3 qualified or equivalent. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 26th January 2025 (at 23:59) 

Interviews will be held the week commencing Monday 3 February 2025 in person at Universal House 88-94 Wentworth Street London E1 7SA 

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

About Island Advice Centre

We are an independent advice centre whose mission is to alleviate local residents poverty through the provision of welfare rights advice Our team is committed to address inequalities by supporting local residents accessing their rights in regard to housing, social welfare benefit and money advice

About the Role

This is an exciting opportunity to make a real difference to residents most affected by health inequities caused by social welfare issues It is an interesting and varied role which would suit someone who enjoys advocating on behalf of vulnerable clients.

As an outreach adviser you will be the first point of contact for clients facing financial hardship, housing problems and welfare benefits issues.

You will see client in local GP surgeries and vulnerable residents referred to our services from health settings organisations The role is to provide advice, guidance and support in regard to benefit entitlements, housing rights and debt matter.

You will have the opportunity to advocate on behalf clients and carry out casework in view of alleviating financial hardship

About You

Our ideal candidate has a willingness to address inequalities and strong empathy when supporting people who may be vulnerable, in distress or in crisis, and a willing ness to learn and develop skills to provide practical long term solutions in social welfare areas

You’ll be empathic and understand the complexities of client need.

You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to learn and work as part of a team

What We Offer

Our benefits include:

- 28 days holiday, plus statutory bank holidays

- 8% employer contribution to pension scheme

- Training and development opportunity

To apply

See JD &PS and Application form attached 

St Paul’s Centre is a small but growing charity in Crewe which has had a huge impact, meeting local practical need since 1986!

We’re now looking for an Operations Manager to join the team.

We’re looking to recruit a hard-working and innovative individual to join our senior management team and ultimately oversee four main areas of responsibility within the charity: retail, logistics, health and safety and ICT.

The ideal candidate will come with senior management experience, strong organisational and communication skills, experience with warehousing and logistics and a proven track record of maximising retail in a charity setting.

Age UK Mid Mersey are offering a great opportunity to join our professional, innovative and dedicated team to help launch a new lottery funded Maintenance Cognitive Stimulation Therapy (MCST) programme in Mid Mersey’s four boroughs: Halton, Knowsley, St Helens and Warrington.

Maintenance Cognitive Stimulation Therapy (MCST) is a weekly group programme for people living with mild to moderate dementia or cognitive impairment. 

Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships. 

Activities include: 

• discussions 
• word games 
• quizzes 
• physical activities 
• creative and musical activities. 

Cognitive Stimulation is the only non-drug treatment recommended to improve cognition, independence and well-being by the National Institute for Health and Care Excellence (NICE). 

Alongside the MCST group sessions the programme will also provide advice, information and facilitated peer support for the carers of groups members. 

The MCST Team Leader will lead a small team of MCST group facilitators, Carer Support workers and volunteers.

The Team Leader will plan programmes, provide support and supervision to staff, and ensure compliance with relevant guidelines and standards. They will be responsible for undertaking initial assessment visits with clients in their own homes to ensure the MCST programme is appropriate for them.

Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence. 

Full training in MCST will be provided alongside management training and mentoring.

Full job details are contained within the supporting Job Description and Person Specification.

Actual Salary for 21hrs £16,200 per annum (£26,700 FTE)

Application Process: 

To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting. 

Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer. 

The post is also subject to an Enhanced DBS Certificate. 

Closing Date: 23:59 on Sunday 26th January 2025

Interview Dates: Interviews will be held w/c 3rd February 2025

Richmond Borough Mind | Journey Recovery Hub
 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker!

 •  Salary: £13.46 per hour (£26,200 FTE)

 •  Hours: Shifts are 5.5 hours and we are looking for additional staff members to cover 1-4 shifts per week, ensuring that we are accessible to visitors between 6 - 10pm every evening. Initially we will require temporary cover for 1-2 shifts per week, but there is potential for this to increase to up to 4 shifts as part of a permanent role.

 •  Location: Twickenham and Kingston

As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.
 

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role.

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 3 February 2025. Shortlisted candidates will be contacted directly. 

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Full information and the application form can be downloaded from our website.

Overview
Kalayaan is a small London based charity which works to provide practical advice and support to migrant domestic workers in the UK to improve and to help them access their rights. Alongside offering advice and support, Kalayaan draws on this experience to produce data, evidence and briefings to inform policy and advocate for improvements in policy and the rights of migrant domestic workers.

The is an exciting opportunity to lead and shape the Community Engagement project at 
Kalayaan, creating a diverse programme of events for service users. You will be part of a
passionate and dedicated team committed to improving the rights of migrant domestic
workers.

The Role
We are seeking a dynamic, creative and resourceful person to lead, manage and facilitate
community engagement events, campaigns, webinars and workshops. You will be a self-
starter with the initiative and drive to continue an impactful schedule of events focused on
delivering value and support to service users. The right candidate will bring a combination of
strong organizational and project management skills, creativity and initiative, along with
excellent communication skills to build strong relationships with service users, the local
community and key stakeholders.

See the attached Job Description and Person Specification for further information. 

We will invite suitable candidates to interview on a rolling basis. 

Job Title: Volunteer Officer- VAC115

Working Hours: 37.5 hours per week (Flexible and part-time working offered by agreement)

Salary: £27,000 per annum

Contract: Permanent

Deadline: COP Sunday, 19 January 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews to take place: Monday, 27 January 2025

Location: Leeds Hospitals Charity offices with the option to work from home.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have experience in recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals will provide support to deliver our ambitious volunteer strategy. This role will be responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.

The person will: 

• Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate. 
• Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.
• Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.
• Support on delivering a communication strategy that underpins recruitment targets for the hospitals.
• Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention. 
• Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes. 
• Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.

The successful candidate will have:

• 2+ years’ experience of recruiting volunteers or paid staff.
• Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
• Knowledge and understanding of volunteer best practice.
• Knowledge of safeguarding and GDPR in a volunteer setting.
• Experience of designing and delivering training in different formats.
• Strong written and verbal communication skills, including networking, influencing and relationship-building skills.

Benefits:

• 27 days holiday a year plus bank holidays with the option to buy additional holiday.
• Flexible and Hybrid Working
• Volunteering Days
• Unlimited access to our online Learning & Development Portal
• Line Management Training Programme
• Pension scheme- 5% employer contribution
• Annual pay review
• Health & Wellbeing support including access to Employee Assistance Programmes and trained Mental Health First Aiders
• Life Insurance Protection
• Cyclescheme
• Car Lease Scheme
• NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Homeless Health Link Manager (Full-Time, Fixed-term to March 2026)
Twickenham, Greater London
37.5 Hours per week

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re now looking for a Homeless Health Link Manager to join our team on a full-time, fixed-term contract to March 2026.

The Benefits

– Salary of £39,287 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.

You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.

The Role

This role will be responsible for delivering high-quality services offered by the Homeless Health Link Service, focusing on engaging homeless clients, including rough sleepers, in a range of primary care, mental health, and substance misuse services. This post is required to undertake high-quality case work and assessments of individuals with complex needs, including challenging mental and physical health needs.

The role will be responsible for processing referrals into the service from a range of sources across the boroughs and act as an entry point into the service and work closely and proactively with local authorities, statutory and non statutory Health and housing services to improve pathways for homeless clients accessing physical and mental health services.

This role will be responsible for the strategic promotion of the services across the boroughs, engaging with a range of supported housing and homelessness service providers to source referrals into the services. The role will also be responsible for the liaison and communication of case management across any providers engaged with the service.

This service is for single homeless people who have slept rough or at risk of sleeping rough across SPEAR’s boroughs of operation.

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C. 

Do you have experience of working in drug or other community services and with volunteers? Have you been affected by hepatitis C, or have you supported anyone who has hepatitis C?

We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills.

Working under the guidance of the Peer Programme Manager and as part of the wider team programme to eliminate hepatitis C, the Peer Support Lead will provide volunteer peer support, coordinate the delivery of educational workshops, promote and provide hepatitis C testing and prevention interventions across community settings, and ensure that patients are supported throughout hepatitis C treatment and care.

This post will require extensive travel across the region and it’s desirable the post holder holds a clean driving licence and have their own vehicle for work related travel.