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Page 3 of 9
St Albans, Hertfordshire (On-site)
£34,055 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

This is a senior role focused on developing and expanding Communities 1st’s enterprise activity, ensuring services are innovative, inclusive, and financially sustainable. You will have direct oversight of current enterprise services and play a pivotal role in helping other teams to develop traded offers and take a more enterprising approach to their work.

You will:

  • Lead the delivery, growth, and improvement of our existing social enterprise services – including community centres, facility hire, and handyperson services.
  • Drive development of new income-generating opportunities in collaboration with other teams – such as our Coffee Cart, corporate and school workshop offers, and creative venue-based initiatives.

Purpose of the Job:

To lead and develop a growing portfolio of social enterprise services that generate income, increase social value, and support our charitable mission. The role focuses on both direct service management and cross-team collaboration to stimulate innovation, scale, and sustainability across our wider work.

General Responsibilities

  • Lead day-to-day operations and strategic development of all community-focussed enterprise services.
  • Identify and implement opportunities to grow and diversify income across multiple service areas.
  • Support other teams to explore and develop enterprise elements aligned to their goals and communities.
  • Ensure all enterprise services are inclusive, well-managed, and aligned with organisational values and impact objectives..

Key Responsibilities

Leadership & Line Management

  • Lead and support a multidisciplinary team delivering community enterprise services, including facilities, traded services, and community-based projects.
  • Provide coaching, supervision, and performance management to direct reports.
  • Foster a high-performing, inclusive, and values-led team culture.

Enterprise Strategy & Development

  • Develop and evolve business plans and service models that balance social mission and financial sustainability.
  • Drive innovation and service improvement across enterprise areas, identifying opportunities for growth, diversification, and increased impact.
  • Support other departments (e.g. Creative, Wellbeing, Volunteering) to explore and implement income-generating opportunities such as events, workshops, and training.
  • Promote enterprise services and offers to target markets including local businesses, schools, and community organisations.

Finance & Operational Management

  • Oversee budgets, purchasing, pricing, and income tracking in line with finance policies and delegated authority.
  • Ensure effective systems for stock, asset, and facilities management are in place.
  • Use performance data to inform decision-making and improve quality, efficiency, and impact.

Supported Volunteering and Employment

  • Work with the Wellbeing, Employment & Skills team to offer inclusive volunteering and work placement opportunities within enterprise services.
  • Support volunteers and participants to develop confidence, skills, and pathways to employment or further involvement.
  • Ensure person-centred, inclusive practice is embedded across enterprise operations.

Marketing, Sales & Stakeholder Engagement

  • Collaborate with the Marketing & Communications team to raise the profile of enterprise offers and increase reach and take-up.
  • Build relationships with external stakeholders including businesses, schools, and community partners.
  • Develop productive working relationships with suppliers, delivery partners, and venues to support joint initiatives and operational effectiveness.

Quality

  • Promote a culture of continuous improvement, reflective practice, and learning.
  • Lead the implementation of standard operating procedures and embed quality assurance processes across enterprise activities.
Application resources
Posted by
Communities 1st View profile Organisation type Registered Charity Company size 21 - 50

To Partner with local communities, turning knowledge and energy into action and progress

Communities 1st logo Play
Posted on: 23 September 2025
Closing date: 23 October 2025 at 17:00
Job ref: Social Enterprise Development Manager
Tags: Business Development, Volunteering Management, Customer Service, Operations, Monitoring and Evaluation, Wellbeing

The client requests no contact from agencies or media sales.