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Rainbow Trust Children's Charity, London (Hybrid)
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
Posted 1 week ago
NFP People, Remote
Circa £21,948 per annum (FTE circa £27,400 per annum)
Posted 1 week ago
NFP People, Remote
Circa £16,461 per annum (FTE circa £27,400 per annum)
Posted 1 week ago
Closing in 3 days
Medical Justice, Finsbury Park (On-site)
£39,000 - £42,000 per year
Posted 3 days ago
Closing tomorrow
Stewardship, EC1Y, London (Hybrid)
£38,000 - £40,000 per year
Join a committed, motivated & supportive team to provide effective and excellent people management services, helping deliver a new strategy
Posted 3 days ago
London Diocesan Fund, Westminster (Hybrid)
£60,531 per year
The LDF is seeking an Area Dean of Mission (Edmonton) to play a key role within the Parish Area Support team, based from Causton Street.
Posted 2 days ago
NFP People, Remote
£19,596 per annum (FTE £27,400 per annum)
Posted 1 week ago
Get Further, London (Hybrid)
£30,000-£35,000 per annum, depending on experience (includes £2k London weighting)
Posted 2 days ago
ULBC Trust Limited, Remote
Circa £40,000.00 £43,000.00 /£24,000 - £25,000 pro rata'd
Posted 2 days ago Apply Now
Centre for Ageing Better, England (Hybrid)
£71,729 per year
We're looking for someone with a good understanding of the UK labour market policy and the implications and opportunities for those aged 50+
Posted 2 days ago
The Salvation Army, Greater London (Hybrid)
£45,082 pa + benefits
We’re looking for a creative digital communicator with skills in innovative engagement who can help take our vision to the next level.
Posted 2 days ago
Page 6 of 24
Stevenage, Hertfordshire (On-site)
Ware, Hertfordshire
Watford, Hertfordshire
Hatfield, Hertfordshire
£28,000 - £29,400 per annum, pro rata
Part-time (22.5 hours per week )
Permanent
Job description

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Do you have experience of working within the health, social care or charity sector supporting people experiencing mental health difficulties, crisis or distress often?

Do you have experience of managing people to feel supported, safe, trusted and valued, enabling them to excel in the work they do?

If you can embody our values of HopeCourageTogetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

This role is leading a team of coordinators and support workers to support to people in mental health crisis via phone or face to face in cafes. We are hiring 2 part time roles for this position.

Nightlight Team Leader (Crisis Café and Helpline)
Reference number: 289
Responsible to: Service Manager
Contract: Permanent
Salary: £28,000 - £29,400 per annum, pro rata
Hours: x2 Part-time 22.5 hours per week
Work pattern: Split over a 7 day working rota working 17:30 - 01:30
Working Base(s): Working from Watford, Stevenage, Hatfield and Ware – Base to be negotiated based on home location (Expectation to travel across sites where necessary – mileage and expenses to be paid when away from home base).

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

  • To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
  • To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
  • To contribute to an improvement in individual mental wellbeing.
  • To remain a source of independent support for all clients.
  • To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

The Crisis Team Leader will be a key member of the Crisis Services management team, providing effective operational leadership delivering the Nightlight Café and Helpline services.

Purpose of Post

  • Ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision.
  • Provide management support to Café and Helpline Coordinators and support the Crisis Manager in ensuring practice within the service is safe, effective and person centred, as well as supporting the implementation of strategic service plans.
  • Provide emotional support, advice, signposting, assessing risk, support planning for clients in mental health crisis often where risks are significant.
  • Overseeing and ensuring the delivery of appropriate needs and risk assessments and support planning for clients.
  • Liaison with statutory agencies to ensure appropriate intervention is obtained.
  • Ensuring staff and volunteers feel supported, safe, trusted and valued and excel in their roles.

We offer:

  • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
  • An additional day of leave each year for your birthday following completion of probation period.
  • Ongoing training relevant to your role.
  • An Employee Assistance Programme.
  • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is Monday 30th June 2025
Interviews to be held week beginning 7th July at the Watford Wellbeing Centre.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Posted by
Hertfordshire Mind Network View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 05 June 2025
Closing date: 30 June 2025 at 23:30
Job ref: 167231_MD
Tags: Advice / Information, Social Care / Development, Project Management, Advocacy, Customer Service, Counselling, Operations, Compliance / Quality, Engagement / Outreach, Health / Medical, Health and Safety, Helpline, Mental Health, Mentoring / Coaching, Partnerships, Psychology / Therapy, Public Health, Safeguarding, Wellbeing, Social / Support Work