Support and information team members jobs in mayfair, greater london

Role: Healthcare Partnerships Lead

Hours:  22.5hr hrs per week, (3 days)

Location: Homebased within the UK with a requirement to travel and support in person events, conferences and meetings

Reporting to: Director of Programmes and Partnerships

Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme

Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager

Salary: £38,000 per annum (FTE)

Essential: Access to own car and full clean driving licence

About The Role

Do you have experience in working collaboratively, establishing meaningful partnerships within the healthcare sector and are looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?

We’re looking for an experienced Healthcare Partnerships Lead to continue to steer the delivery of our Healthcare Engagement Strategy and build upon our Program expertise. With a strong focus on reducing health inequalities, you’ll lead, develop and deliver activities that meet our strategic ambition to ensure that as many people as possible understand that there is hope after an MS diagnosis.

We need to engage with healthcare professionals as, for many people with MS, this group are the first people they seek credible information from and will potentially have a life-long relationship with, given the incurable nature of the condition.

About Us

Overcoming MS is the world’s leading multiple sclerosis healthy lifestyle charity established in 2012. We are unique in our whole person approach and practical evidence-based focus upon self-management of MS, formulated as a holistic program. At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing.

Although there is currently no cure for MS, we help people with MS to live well by making informed lifestyle choices. They have clear, practical actions to take, by following an evidence-based self-management program. This program uses substantial scientific evidence of how holistic self-care, alongside medical therapies, benefits people’s physical and mental health. Knowing people can change their risk of deterioration through lifestyle choices gives hope to us all.

Our vision is that people with MS feels empowered to take control of their health, are making informed lifestyle choices and living a full and healthy life.

Overcoming MS Strategy

Our strategy for 2024 to 2026 establishes five key objectives:

Raise awareness within the global MS community of the importance of healthy lifestyle and the Overcoming MS Program. 

Deliver world class information, tools and support to the Overcoming MS community, empowering them with the confidence and knowledge to follow, understand and share the Program, wherever they start.

Build the authority of Overcoming MS through developing team expertise, communicating the existing evidence base, building new evidence, and through influencing and working in partnerships. 

Grow a collaborative, knowledgeable, passionate and sustainable team of staff, facilitators and volunteers. 

Develop financial growth and independence through reducing our cost base, increasing fundraising via diversified activity, and generating income through other sources. 

Job Description

The Healthcare Partnerships Lead will be responsible for the delivery of our Healthcare Engagement Strategy, through the development and delivery of projects and activities which embrace collaboration, raise the profile and credibility of both the Overcoming MS charity and Program, and extend supported self- management of MS within the health and social sector. We want to be the go-to charity for lifestyle and living well with MS and to demonstrate the added value we bring through education, resources, community and partnership working.

The past 12 months have seen the laying of a strong foundation for both increasing credibility and collaboration. This has included identifying barriers to supporting self-management in MS, developing education, piloting projects and resources to overcome some of those barriers in partnership with healthcare professionals. Honing datasets and presenting these meaningfully, has added credibility and demonstrated value. We want to see that foundation built on further, and shared more widely, taken forward by the new Healthcare Partnerships Lead.

Key Responsibilities

· The successful delivery of the Healthcare Engagement Strategy, identifying and prioritising engagement with our key audiences and stakeholders.

· Working closely with both our Medical Advisor, Information and Research Manager (new role) and with the existing HCP Advisory Group and wider engaged healthcare partners, to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors. Around information sharing, service design, and understanding of the role of lifestyle in holistic management of MS.

· Identifying and attending key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness of how the charity and Overcoming MS Program, benefits people with MS and maximise opportunities for signposting.

· Building frameworks for data gathering and evaluation to effectively review benefit of collaborative interventions and report outcomes widely and meaningfully, in partnership with the Information and Research Manager.

· Maintaining understanding of policy and priorities of healthcare agencies to ensure mutual or aligned priorities from both, in addition to people living with MS, are all factors taken into consideration when developing plans and pathways.

· Identifying opportunities for collaboration and partnership working through engagement with HCP professionals and organisations.

· Lead on healthcare education through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.

· Providing clear, responsive and consistent educational content around the importance of lifestyle choices and behaviours to healthcare professionals based on the current evidence-base and the Overcoming MS Program, working closely with the Information & Research Manager to ensure up-to-date and validated content.

 Other Responsibilities

· Creating meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.

· Mapping local assets and services to target and test appropriate resources and support to MS clinics, to help HCPs share information and support their patients to self-manage, tracking success.

· Empowering people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.

· Engaging new HCP audiences, reducing barriers and perceptions of lifestyle modification in the treatment of MS. 

· Leading on the delivery, monitoring and evaluation of key programmes, considering key insight, collecting and analysing data to measure impact against project and charity targets.

· Supporting the delivery of key products, services and events both in person and online that reach multiple audiences and budgeting accordingly.

· Identifying opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.

· Raising our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.

· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.

About you
Education or experience in a related field e.g. healthcare management, public health, you’ll have a strong understanding of the NHS, Public Health and the UK health care policy landscape. Knowledge of the global health care landscape would be an advantage but not essential.

You’ll have previous experience as a senior healthcare lead or similar role for example within the NHS or similar medical field or will have experience leading community or public health related engagement programmes.

With excellent communication, presentation and influencing skills, including working with stakeholders at very senior and professional levels, you’ll have strategic analytical skills, able to frame problems and solutions in a logical fashion and demonstrate a high degree of empathy and compassion for health-related issues.

You’ll have intellectual flexibility, able to embrace and deal with ambiguity, complexity and to be open to creativity in leading and bringing about effective change.

You are comfortable working remotely and attending events during evenings and weekends, with a full UK driving licence and access to a car.

What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme

How to apply  

Please send your CV and a covering letter by midnight on Sunday 8th June.

In your covering letter, please let us know:  

• Your motivation for applying for the role

• Why you feel your skills are suitable for the role 

• Your notice period  

• Your current location.  

Please respond ASAP, as we will start screening candidates as soon as we receive applications.  

First stage interviews will be held online on Tuesday 17th June.

Second stage interviews will be held online on Friday 20th June.

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.  

No agency contact, please.  

This is an opportunity to join Refuge as a Young People’s Advocate. Suitable candidates must be experienced in advocating in a multi-agency setting to secure positive life outcomes for your clients and to making the service a success.  A Safe Lives qualification is desirable.

You will be self-sufficient, assertive and possess excellent communication and interpersonal skills combined with empathy and sensitivity to build and develop supportive relationships with young people. You will maintain professional boundaries and adhere fully to Refuge’s safeguarding policies and procedures.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 2 July 2025

Interview Date: 10 and 11 July 2025

Join us to support people-led change across the UK.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.

Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.

We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.

This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.

The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

The Activate Fund:

For 60 years, the Churchill Fellowship has been supporting remarkable individuals to source solutions from around the world to tackle critical issues affecting communities in the UK. The Activate Fund is an extension of the Fellowship which provides further funding and support to Fellows on their return to the UK to turn their ideas into action and achieve real and lasting change.

Purpose of the role:

This is a new role which sits within the Fellowship team and will be responsible for the re-opening of the Activate Fund in June 2026, following completion of a successful pilot. The Head of Activate will lead on all aspects of the application and award cycle and on the development of additional forms of support to enhance Fellows’ impact on society. The role will be supported by the Activate Manager, work closely with the Salesforce and Engagement teams, and alongside colleagues managing the annual Fellowship selection process.

This is a new role which is being recruited with sufficient lead-in time for the Head of Activate to be inducted into the existing processes to deliver the first year of awards, with scope to introduce new ideas to enhance the Fund’s impact from Year 2.

Key responsibilities:

Delivery of Activate

• Lead on the re-introduction of the Activate Fund; responsible for ensuring that potential applicants and relevant stakeholders understand the purpose, scope and criteria of the Fund and that all systems and processes are in place for applications to open in June 2026.
• Lead on the selection process from pre-applicant support to application, assessment and award, supported by the Activate Manager, working closely with the Salesforce team and the Comms team, and ensuring the process is aligned with TCF’s EDI values and strategic priorities.
• Lead on the iterative improvement of application and award documentation, throughout the lifetime of the Fund, working closely with the Salesforce team to ensure that any process changes are agreed with sufficient planning time to be implemented ahead of the next cycle.
• Oversee and participate in the longlisting and shortlisting of applications to the Fund, alongside other Fellowship staff and external assessors, where required.
• Responsible for establishing and convening (an) award panel(s) for the Activate Fund and working with the Chief Executive and Engagement team to identify panel members, likely to be drawn from the Fellowship’s Board of Trustees, Advisory Council, expert working groups and/or previous Activate grantees.
• Responsible for ensuring appropriate due diligence is conducted on applicants and where relevant, host organisations, to ensure that Activate grants are awarded in line with TCF’s charitable objectives and for a purpose that benefits individuals and communities in the UK.
• Attend and play a key role in the Activate selection interviews, including supporting Panel decision making according to agreed selection criteria, grant-setting and providing feedback to unsuccessful applicants.
• Oversee the award, payment and reporting of Activate grants, including the development of appropriate terms and conditions, and reporting requirements.
• Manage the Activate annual budget, ensuring that grants awarded are in line with the annual budgetary allocation for the Fund and report as required to the SLT.
• In collaboration with the Development team and Salesforce team, set up appropriate reporting mechanisms so that funding partners contributing to the Fund are informed of relevant Activate awards and updated on progress, as required.

Safeguarding and EDI

• Work with the Fellowship’s safeguarding lead and with the Fellowship Director to identify safeguarding risks and develop appropriate processes that are specific to the Activate Fund, for example where Fellows are working with children and adults at risk.
• Contribute to the ongoing improvement of the Fellowship’s approach to Fellows’ wellbeing, particularly when awarding grants to Fellows with lived experience of the issues they are addressing in their project. 
• Work closely with the Fellowship’s EDI lead to ensure a proactive and consistent approach to EDI in the delivery of the Fund; in particular, that the Activate Fund’s selection processes are accessible to all Fellows eligible to apply, that EDI is core to the development of pre-application and non-financial support, and that the Fund’s messaging is inclusive and representative of the diversity of Churchill Fellows.

Enhancing Fellows’ capacity to achieve UK impact

• Building on learning from the Activate pilot, work closely with the Activate Manager to develop a support offer for Activate grantees that enhances their capacity to deliver their funded project and create change in their chosen sector or community; this could include 1:1 support such as mentoring and coaching and/or peer learning, convening and networking opportunities with the wider Fellowship community.
• Working closely with the Fellowship Director and Head of Fellowship, explore if there might be opportunities for scaling support which has been tried and tested with Activate grantees, to Fellows at different stages in their Fellowship journey.
• In collaboration with the Engagement team, support Fellows to develop relationships with individuals and organisations in relevant sectors that will amplify the impact of their Activate project and proactively explore opportunities for Knowledge Partners to contribute time, expertise and networking support to Activate grantees.  

Evaluation and Learning

• Working closely with the Engagement Director, to develop an approach for evaluating how the Activate Fund enhances Fellows’ capacity to create change in the UK.  
• Apply lessons learned from stakeholder feedback to improve the experience of Activate applicants and grantees through changes to the selection process, development of new forms of support and extension of networking opportunities with the wider Fellowship community.
• Working closely with the Fellowship Director to undertake a strategic review of the impact of the Fund from the end of Year 3.
• Keep up to date with new thinking and research around supporting and developing individuals and good practice in grant making, including developing relationships with relevant individuals and organisations.

Fellowship team

• Attend quarterly leadership meetings, where appropriate and, in particular, to contribute to thinking about TCF’s role in supporting Fellows to achieve change in the UK.
• Attend Fellow-led events as appropriate and utilise knowledge of Fellows’ activation of their Fellowship learning to contribute to the design and delivery of Fellowship events, such as Connect & Inspire, as required.

Person Specification

Qualifications

• Degree level or equivalent transferable skills

Skills & Experience

• 10 years’ experience in grant making, with at least 3 years in a senior grant making role with responsibility for designing and delivering an end-to-end grant making process.
• Experience of managing a multi-year grant making or support programme and balancing ongoing delivery with innovation and improvement.
• Experience of working with and supporting individuals to create change whether through grant making, learning and facilitation or movement building. 
• Demonstrable knowledge of different grant making practices and a commitment to trying out new approaches to remove barriers to those furthest away from funding.
• Experience of convening and managing relationships with multiple stakeholders to deliver time-sensitive projects or programmes and confident in liaising and negotiating with busy people in senior positions.
• Previous line management experience. 
• Experience in safeguarding and or risk management. 
• Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement.
• Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
• Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms.
• Excellent organisational and prioritisation skills.
• Evidence of managing a team and contributing to the creation of inclusive and collaborative working environments.
• Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals. 

Personality Characteristics 

• A confident and reflective leader, with the ability to inspire and support a new team and to contribute to a positive and collaborative working environment.
• Ability to balance an appetite for innovation and improvement with a pragmatic approach to working within an annual grants cycle. 
• Ability to work with good humour, a positive attitude, tact, and diplomacy and to maintain confidentiality.
• Commitment to the principles of equity, diversity and inclusion.
• Ability to meet deadlines, and to work under pressure when required.
• Attention to detail and accuracy.
• Proactive and able to work well independently as well as part of a team.
• Passionate about achieving excellence through personal development and continual learning.
• Self-motivated and a great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
• To have a genuine commitment to the values and ethos of the Churchill Fellowship and an interest in the social impact and the work of the TCF Fellows.

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary c. £50-£55,000 per annum (5 days per week / 36.5 hours)
• Hybrid working policy (minimum of 1-2 days per week in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
• 1 weeks paid leave for volunteering
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)
• Personal Development Budget for training

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings, and Thursdays as an additional core day for Senior Leaders.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible. 

About Us

The Campaign for Nuclear Disarmament (CND) campaigns to rid the world of nuclear weapons – the most powerful and toxic weapons ever created, threatening all forms of life. We educate, advocate, and engage with people of all ages to promote peace and disarmament.

Our Peace Education team delivers high-quality workshops, develops engaging educational resources, and empowers young people and educators to explore peace, conflict, and nuclear issues.

About the Role

We are seeking a committed and enthusiastic Peace Education Assistant to support the delivery and promotion of CND’s Peace Education work. This is an exciting opportunity for someone passionate about peace education, disarmament, and working in schools.

You’ll assist with the development and marketing of educational materials, manage digital communications, deliver workshops, and support the wider Peace Education programme.

Key Responsibilities

• Promote CND's Peace Education services and resources to schools and educators.
• Maintain and update web pages, social media platforms, and email marketing content.
• Deliver workshops in schools, primarily in London and the South East, with occasional national travel.
• Support the recruitment and engagement of volunteers to work in schools.
• Assist in developing, updating, and creating educational resources in response to current issues.
• Provide administrative support across the Peace Education programme.
• Work within the CND Peace Education budget.
•  Respond to general enquiries.
• Actively contribute to CND’s team-based work culture.

About You

Essential

• Committed to the aims and objectives of CND.
• Experience promoting educational services or materials.
• Experience working in an educational setting, with a commitment to active and cooperative learning.
• Ability to communicate complex ideas in accessible formats across multiple media.
• Strong organisational, administrative, and IT skills.
• Able to work cooperatively as part of a small, friendly team.
• Experience managing web content management systems.
• Commitment to equality, diversity, and inclusion.

Desirable

• Experience delivering workshops or teaching.
• Knowledge of the English education system and National Curriculum.
• Experience writing lesson plans and organising educational events.
• Experience applying for grants or funding.
• Full, clean UK driving licence.

Additional Information

• Working Hours: 14 hours per week. Occasional additional hours may be required, with time off in lieu.
• Annual Leave: 11.2 days per annum, plus bank holidays (pro rata).

Location: The SE of England within easy reach of London, working at the CND office or remotely, with occasional national travel.

| Position |Multiple Disadvantage Independent Sexual Violence Advocate (ISVA)
| Salary | £30-32k dependent on experience
 | Contract type | Permanent- Full time
| Remote/Hybrid | Hybrid
| Days in office | 3 days

 | Overview and key points on the role | Rape Crisis South London is looking for a skilled, passionate and professional Multiple Disadvantage ISVA. This is a permanent role with responsibility for supporting women and girls who are survivors of sexual violence, to navigate the criminal justice system. As an Multiple Disadvantage ISVA you will have a good understanding of what constitutes multiple disadvantages, disempowerment, or discrimination, and how they intersect with experiences of sexual violence. You should have experience of providing support to women with multiple complex needs, ideally within the Criminal Justice System. In addition to having excellent interpersonal, communication and facilitation skills you should also be able to develop key relationships with external agencies. You should have demonstrable experience of working with survivors of sexual violence and of working in a trauma-informed way. We will provide clinical supervision, full training and line management, and the opportunity to develop your skillsets. Responsible to the Advocacy service Deputy Manager you will be a key member of the advocacy service, working alongside our ISVA’s and Case Workers in a busy and supportive team. 
 
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.  All positions are located in the UK and require the right to work in the UK.   

 | How to apply | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience

Closing date: 15th June,we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

Salary: £26,000 per year
Working hours: 35 hours/week
Department: MHCBS/Advice Services
Number of posts needed: 2
Location: Hybrid, 2 days/week in the office
Working Pattern: Monday to Friday
Reporting to: Head of Vulnerable Clients / MHCBS Manager
Contract: 1 year – Fixed-term contract
Application Closing Date: 11 June 2025

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Scope of role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Responsibilities and Accountabilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency

Essential Criteria:

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive – open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

We’re looking for a proactive, highly organised, and confident communicator to join our small but ambitious team as Marketing & Volunteer Coordinator. This is a varied and rewarding role - perfect for someone who thrives in a fast-paced environment and is passionate about supporting the growth of a community-led charity.

As Marketing & Volunteer Coordinator you’ll play a central role in connecting our internal operations with the wider community. You’ll lead on delivering engaging marketing and communications to a range of stakeholders, including funders, corporate partners, community members, and volunteers. At the same time, you’ll manage and support our growing team of volunteers - helping to build a strong, committed network that powers our work.

It’s an exciting time to join Power to Connect as we expand our programmes and partnerships. You’ll help shape how we tell our story, grow our reach and strengthen our presence across Wandsworth and beyond.

This newly created role is part of a strategic restructure designed to strengthen our management team and deepen our impact. As our services have expanded in scope and complexity, we’re dividing a previously broad role Programme Manager) into two part-time positions to bring in more specialist expertise.

As Head of Advice, you will shape the strategic direction of our advice services, ensuring they align with Sufra’s wider mission and are fully integrated into our food aid provision. You’ll be our designated safeguarding lead, support fundraising initiatives and maintain compliance with funder requirements, and lead our efforts to remain a trusted, accredited provider (AQS and IAA).

Working closely with our experienced Advice Service Manager, you’ll also provide strategic oversight of Open ARMs, our programme supporting asylum seekers, refugees, and migrants to access language skills, healthcare, training, and volunteering opportunities—helping them build new lives in the community.

This is more than a job—it’s a chance to lead with purpose, influence real change, and be part of a passionate, values-driven team. 

The voluntary sector in the UK achieves amazing impact every day for people, society and our environment but it's not always as good at measuring and communicating that impact. That's where you come in.... 

We are seeking a highly motivated and experienced Impact and Evaluation expert to join our growing team. The role involves managing a portfolio of VCSE clients and providing comprehensive support to their monitoring, evaluation and learning (MEL) needs. The ideal candidate will possess a strong understanding of MEL methodologies, data collection techniques, data analysis, report writing, stakeholder engagement, and a passion for improving social outcomes through evidence-based evaluation.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, Project and Programme Evaluation and MEL support has grown to become a core component of our service offer. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.

This is a remote role but candidates must reside in and have the right to work within the United Kingdom. Please note that applications will only be considered where the screening questions are fully completed.

Main Duties:                                                               

• Managing a portfolio of VCSE and public sector clients and coordinating projects with colleagues, client staff members and trustees.
• Conducting comprehensive external project and programme evaluations for clients.
• Developing and implementing monitoring and evaluation frameworks at project, programme and  organisational level.
• Develop impact reports that clearly communicate organisational outcomes and impact
• Collaborating with client staff and trustees to understand and address their evaluation needs.
• Analysing and reporting on project outcomes and impacts, utilising data analysis techniques to identify patterns, trends, and insights from evaluation findings.
• Plan and lead M&E workshops and training events with clients.
• Collaborating closely with line managers and colleagues to ensure high-quality service delivery.
• Supporting our fundraising clients to enhance their monitoring and impact reporting systems and processes and using monitoring data to feed into project / programme design and development
• Support clients and colleagues to develop consultation tools and undertake consultation with service users, partners and other stakeholders
• Participating in the promotion of the company’s services, including responding to client enquiries, discussing needs and developing proposals
• Research and identify new business opportunities and work with colleagues to develop
• General administrative duties, including maintaining records in line with our Quality Management System (QMS).
• Other duties as assigned by the line manager.

Person Specification:

Essential Qualities / Skills / Experience:

• A successful track record of undertaking voluntary sector project / programme evaluations and developing M&E frameworks.
• Experience of designing and developing monitoring frameworks / tools and undertaking quantitative and qualitative primary research
• Research and analysis skills such as literature review and secondary data analysis
• Ability to chart and visually communicate data and findings in effective and compelling ways
• A team player with a confident manner and a professional, flexible, positive and studious approach to the work.
• A passion for supporting the voluntary sector in the UK to better achieve it’s aims
• Experience in key social issues within the UK
• An ability to quickly develop a detailed understanding of wide ranging and complex topics.
• A high standard of written English with an ability to produce concise and persuasive prose.
• High level computer literacy, for word processing, graphic report layout design,  data analysis, record keeping, and web-based research.
• Excellent verbal communication skills.
• Close attention to detail.
• An ability to manage projects with multiple contributors and stakeholders.
• A strong ability to work with data using spreadsheets and other software tools.

Desirable Qualities / Skills / Experience:

• Broad understanding of key health, social welfare and other issues in the UK that the voluntary sector seeks to address.
• Presentation skills and experience in training / mentoring.
• Experience of promoting and selling consultancy services.
• Relevant professional qualifications,  memberships and evidence of CPD.

The role

The role of Executive Assistant is needed to provide high-quality executive support to the Chief Executive and Senior Leadership Team. This role will oversee complex diary coordination and management, stakeholder support and communications, event planning, database management and administration for the Board of Trustees.

You’ll provide an expert administrative and coordination service to the CEO, liaising with multiple stakeholders, internally and externally. You’ll work reactively in response to changing priorities, as well as proactively, identifying ways to streamline communications, activities and engagements. You’ll be familiar with correspondence priorities, methods and composition, so that in the absence of the CEO, you can keep things moving and ensure that key stakeholders are attended to. 

You’ll have a strong personal assistance and administrative background, preferably in the charity sector. You’ll be confident in juggling multiple workstreams and communicating with all levels of stakeholders. You’ll be patient, understanding and an attentive team player.

This role will be predominantly remote, however, some occasional travel to our London office (Vauxhall) will be required.

About One Small Thing

One Small Thing is striving for positive change across the justice system by implementing small things in a big way.

We provide gender responsive, trauma-informed programmes within the prison and community sectors that consider the individual caught in a cycle of crime and incarceration, with the aim of humanising their experiences. We want to shift the voice of blame and judgement and the ‘what’s wrong with them?’ line of questioning to a kinder, respectful and healing approach that asks, ‘What has happened to them?

 Our vision is a justice system that recognises, understands, and responds to trauma.

Our mission is to redesign the justice system for women and their children by:

· Redesign the way the justice system responds to women and their children in a way that can be replicated and scaled nationally.

· Educate people within the justice system on the impact of trauma and draw on our knowledge and expertise to help build capacity within organisations.

· Influence politicians and policy makers to encourage culture change across the justice system and the people who work within it.

 Our name reflects the value of those small things – empathy, compassion, respect – and their combined power to make a big difference to the individual - and to society as a whole.

Our Values

One Small Thing is built on six core values of trauma-informed care that underpin the way we work.

· Safety:

· Trustworthiness:

· Choice:

· Collaboration:

· Empowerment:

· Cultural Competency.

 We offer the following employee benefits:

• We are a Real Living Wage Employer

• 28 days holiday plus Bank Holidays – pro rata

• A day off on your Birthday

• Long Service Award – extra holiday for 3+ years’ service

• A comprehensive induction and training programme

• An unlimited counselling service through our Employment Assistance Programme “OpenUp”, which you can also extend to 3 members of your family.

• Enhanced Company sick pay scheme

• Team member of the month awards

• Refer a Friend Recruitment Bonus

• 5% employer contribution to your NEST Pension, increasing after 1+ years’ service

• Learning & Development opportunities relevant to each role

• Blue Light Discount Scheme

• Team building activities

• Regular collaborative team days

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.

You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects. This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.

Additionally, you will have the opportunity to further develop your skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment. 

You will be involved with flagship events and campaigns such as the globally-recognised Baby Loss Awareness Week, our award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.

You will also draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.

With experience of managing a corporate partnerships portfolio of at least £75,000, you will have managed corporate fundraisers including Charity of the Year Partnerships, cause-related marketing partnerships and sponsors.

We are looking for someone who has an eye for detail, is able to manage their time effectively and ensure the highest supporter experience. You will need to have strong IT skills including the use of a fundraising database.

This role will also provide support to colleagues within the Income & Engagement Department to optimise income and awareness raising activities.

At West London Synagogue (WLS), we have made a commitment to helping London’s most vulnerable residents regardless of faith and background. This is achieved through delivering direct services to those who need it most. We have identified asylum seekers and refugees as the core communities in which we can have an impact. 

We work closely with Westminster City Council, as well as local and national organisations to identify where our resources can be best focused, where we can bring added value, and where our teams of volunteers can make a meaningful impact. 

We run 2 drop-ins each month. Our Family drop-in welcomes families with children and of all faiths and ethnic origins who are seeking asylum in the UK. We rely on volunteers to help provide a hot meal, grocery vouchers, toiletries, companionship, and advice for families who have fled life-threatening violence or persecution in their countries of origin. 

As well, as our Family drop-in, we run the monthly 'Rainbow' Group.LGBTQI+ asylum seekers in the UK face the same challenges that most asylum seekers face in the UK. In addition, they face further challenges since their sexual orientation WLS opens its doors once a month to provide a safe space for LGBTQI+ asylum seekers to feel a warm community welcome, to build community together, and to receive vital support whilst living in poverty awaiting a decision on their asylum application. 

At WLS we have recognised the unjust and compounded hardships for asylum seekers who are members of the LGBTQI+ community. We aim to create an environment where asylum seekers of the LGBTQI+ community can feel safe, supported, and comfortable.

We are looking for a committed Project Leader who can drive progress, inspire a team of volunteers and make a positive impact to the lives of everyone who attends our Social Action projects.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Community Fundraising Manager

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.

Contract:  Permanent
Hours:  30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Friday13th June
Interview dates: First-round interviews will be held on a rolling basis

Purpose of the role

• Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
• Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
• Lead the strategy for our Individual/Regular Giving programme
• Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
• Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
• Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
• Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising

Ideal candidate

The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.

Person specification

Essential

• Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
• Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
• Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
• Excellent relationship building skills
• Ability to manage several projects at the same time
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Strong IT skills, including SharePoint and advanced Excel
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• Understanding of digital marketing
• An understanding of GDPR in relation to fundraising

A fantastic opportunity has arisen for a full time Estates & Maintenance Manager at SSAFA The Royal Homes Estate, based in Wimbledon.

About the role

We are seeking a dedicated Estates & Maintenance Manager to ensure The Royal Homes Estate is a safe, efficient and well-maintained environment for the benefit of residents at Queens Alexandra Court. The successful candidate will be responsible for maintaining the buildings to the highest possible standards, effectively delivering key projects and managing all maintenance systems in-line with appropriate guidance, warranties and best practice.

This role also includes conducting routine inspections across the estate, handling plumbing, electrical, carpentry and other maintenance tasks.

Additionally, the successful candidate will oversee the ongoing Quinquennial works, collaborating with the Quinquennial inspector and external contractors to ensure all repair work is completed successfully.

About the team

You will be part of a small dedicated and compassionate team based at The Royal Homes Estate, with direct line management responsibility for three members of the maintenance team. You will have the opportunity to work closely with co-workers who are highly trained, experienced and supportive.

About you

To carry out this role successfully you will have recognised skills in the maintenance/building trade and have an understanding of Health & Safety requirements and regulations. Strong negotiating and communication skills are essential, along with the ability to understand and maintain communication with a wide range of contractors. You will have a practical and hands on approach, with the ability to manage maintenance issues around the site where appropriate.

You will be able to prioritise and plan your workload efficiently, with a thorough and meticulous approach.

Additionally experience of managing a small team is required.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Tuesday 17 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC