Support assistant jobs
Job Title: Angelou Service Manager
Direct reports: 2 x Senior IDVAs and 4 IDVAs
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.
Job Summary
This is an opportunity for an experienced manager with a proven track record of supporting and leading a team of advocates to join Advance as the Angelou service manager. The post holder will manage a team of senior IDVAs (2) and IDVAs (4) who provide advocacy services to women experiencing domestic violence and abuse. This role requires the effective management of advocates who will deliver 1:1 advocacy that fulfils the needs of women accessing advocacy services across the boroughs of Hammersmith and Fulham, Kensington and Chelsea, and Westminster. The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will collaborate with Advance management, external agencies, and key stakeholders to provide consistent and holistic service.
How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: 12th July 2025
Interviews are taking place on: 25th and 29th July 2025
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all
employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous
safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease.
We’re looking for an experienced, dynamic and proactive Senior Brand and Marketing Officer to become a key member of our growing Marketing department. With a strong background in account management, you'll play a central role in managing a variety of marketing projects and campaigns across the organisation, acting as the key point of contact between internal teams and the marketing function. You’ll also work closely with the Brand and Marketing Manager to take our brand to new heights.
This role is perfect for someone who thrives on building relationships, delivering impactful campaigns, and ensuring stakeholders feel supported and understood, all while helping us achieve our mission of going further, faster to find a cure.
WHO WE'RE LOOKING FOR:
A strategic and highly organised brand and marketing professional who can offer effective stakeholder management, build collaborative relationships and ultimately deliver marketing campaigns that will make a difference.
There is a real opportunity to make a significant impact on not only our internal ways of working and our account management process, but also to be a part of a very exciting brand development programme working with a whole host of experts in their field.
While a passion for our cause is essential, charity experience is not needed to excel in this role. Compassion is essential, and experience of working with people in highly sensitive situations would be advantageous.
KEY ACCOUNTABILITIES:
- Lead the Marketing department’s account management approach to campaigns and projects across The Charity, responding to briefs and co-ordinating communication between internal clients and Marketing colleagues
- Provide exceptional stakeholder management, building strong relationships and boosting the reputation and profile of the marketing function across The Charity
- Identify opportunities to streamline marketing processes and improve collaboration across the teams
- Support the Brand & Marketing Manager in developing and implementing new internal ways of working in promoting organisational alignment in its approach to external communications
- Take the lead on The Charity’s well-established signs and symptoms campaign, working with our media-buying agency to agree approaches to paid advertisements
- Track perceptions and awareness of The Charity’s brand -regularly reporting on the impact of previous marketing activities, influencing future decisions through insights and ensuring the external agency is providing value and worth
- Support the Marketing Officer to provide exceptional client management for internal and external stakeholders
- Manage and maintain the Marketing department’s Service Level Agreements, ensuring internal clients understand them and factor them into their project plans, and that timeframes and deadlines are being adhered to both within and outside of the department
- Act as a brand guardian in all internal and external communications, advising other teams on best practice and ensuring all outputs are consistent with The Charity’s brand guidelines
- Support the Brand & Marketing Manager with The Charity’s brand development programme and brand marketing campaigns
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bipolar is a severe mental health condition, characterised by extreme mood changes that range from manic highs to suicidal lows, affecting 2% of the UK population, and we are seeking a candidate who can work as part of our developing engagement in research, alongside our dedicated team of staff and volunteers in realising our ambition of making a far reaching and meaningful difference to the everyday lives of those impacted by Bipolar.
This role is 90% remote working.
The Postdoctoral Research Manager will assist the Director of Research in running Bipolar UK’s Research Division:
- working with the charity and its multiple partner projects and collaborators to deliver on our current research commitments
- to develop the long-term sustainability of the Bipolar UK Research Division
This is an exciting role which will combine overseeing and managing existing and prospective research partnerships with research teams around the country and world, and taking part in the development of Bipolar UK-led research.
Current research partners include teams at UCL, Oxford, Cardiff and the GW4 Alliance, Swansea, King’s College London, Manchester, Birmingham, Newcastle, Lancaster, Liverpool, together with international organisations such as The Global Bipolar Cohort and the International Society for Bipolar Disorders. Our aim at Bipolar UK is to integrate research into the charity in a way which combines more traditional elements of facilitating lived experience involvement alongside actively contributing to and directing research. We are also striving to increase awareness of bipolar and to campaign for more bipolar-specific research, addressing the ‘bipolar gap’ within research and services.
Bipolar UK is very much a user-driven organisation. Approximately one-third of our staff, including our Director of Research, have lived experience of bipolar themselves, while many more have lived experience through family or close friends. Although lived experience is not essential for this role, we especially welcome applications from those with lived experience of bipolar and will expect anyone who takes on this role to have insight into the needs and priorities of the bipolar community, and a commitment to undertaking research which focuses on bipolar.
Bipolar UK is a warm and supportive working environment. The charity has a strong commitment to sustainable working practices and the well-being of its staff.Initially this role is for 2 years. However, research at Bipolar UK is expanding fast and it is highly likely that it will be possible to extend the role beyond this period, dependent upon new funding.
We are looking for someone who is committed to mental health and bipolar research in a way which reflects the priorities of the bipolar community both in the UK and worldwide, understands co-production with people who share lived experience and can explore diverse types of research questions and methodologies and working with a diverse range of researchers and research projects.
For full recruitment pack and how to apply please refer to the job pack attached below.
For questions before application please email research'at'bipolaruk'dot'org.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Salary: £32,000 – £39,000
Contract: Permanent, full-time
Closing date: Rolling
Location: Hybrid / Home-based
Benefits: Flexible working options, with the option to be based remotely in the southern region, and compressed/part-time hours considered.
Are you a passionate fundraiser looking for an opportunity to step into a Senior Fundraising Officer role? We’re thrilled to be working with the amazing Lifelites, a charity dedicated to transforming the lives of children with life-limiting conditions as they look for a driven Senior Engagement and Fundraising Officer to join their team.
This is an exciting opportunity to play a key role in developing and delivering high-quality supporter engagement strategies, with a particular focus on corporates, membership organisations (including Freemasonry), and special interest groups. You’ll lead on stewarding existing supporters, creating meaningful partnerships, and securing new opportunities for income generation and brand visibility across the southern half of England and Wales.
This role would be perfect for someone with a track record of securing support from individuals, corporates, or community groups, who’s ready to step up into a more strategic, outward-facing role.
To be successful in the role of Senior Engagement and Fundraising Officer, you will need:
- Proven experience in managing and developing successful fundraising or partnership relationships with individuals, community groups, or corporates.
- Excellent written and verbal communication skills, including public speaking and presentation delivery.
- A track record of delivering stewardship programmes that encourage repeat giving and long-term engagement.
If you would like to have an informal discussion, please call and ask to speak to Jake.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.
If enough applications are received, the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North Wales and Dyfed Powys.
Ref PWC -252
Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?
If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).
About this exciting opportunity
Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.
We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales. Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.
What we are looking for
- Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
- L3 in Advice and Guidance or equivalent (desirable)
- The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
- An ability to work sensitively with clients applying trauma-informed strategies
- Impressive IT, relationship-building and communication skills, both verbal and written.
Please note this role requires Enhanced Adult DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: Sunday, 17th August 2025 at 11.00pm
We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time.
A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai? A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd?
Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).
Ynghylch y cyfle cyffrous hwn
Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar. Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig.
Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt. Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
- Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda’r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect
- L3 mewn Cyngor ac Arweiniad neu gyfatebol
- Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi
- Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma
- Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig
Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time
Salary: £35,000 to £40,000 according to experience
Location: High Holborn, London (this role is office based located between Russell Square and Chancery Lane)
Job type: Permanent
Job summary
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.
RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.
The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person.
Main responsibilities
- Overall responsibility for the meetings and events programme, achieving its financial and other goals and KPIs under the existing strategy
- Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
- Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
- Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
- Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors
- Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
- Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
- Support and train colleagues to run meetings and events online.
- Work with the team to develop all event materials – physical and digital
- Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
- Produce comprehensive event briefings for speakers, team, and Board
- Support and attend events, sometimes out of office hours, in and out of the UK
- Evaluate and report on the success of each event and consider areas of improvement
- Ensure up to date event information is publicised on the website and on other RSTMH channels
- Work with the team at RSTMH to develop and implement a marketing plan for events
- Manage all event enquiries, from external and internal stakeholders
- Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
- Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
- Develop processes to ensure we capture all data from events, through our CRM
- Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events
- Develop longer-term event strategy for RSTMH
- Document and maintain accurate process and guidance documents for the Meeting and Events role.
Person specification
- Professional and articulate
- Degree level education or relevant proven work experience
- At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
- Strong experience of working with a CRM system
- Experience of running online events, with knowledge of variety of platforms
- Strong project management and organisational skills
- Evidence of working with events committees and managing suppliers to deliver events
- Strong budget management experience including forecasting, and planning
- Excellent problem-solving skills with a proactive approach and mind-set
- Excellent communication skills, both written and verbal
- Brilliant time management and task prioritisation skills
- Evidence of working with team and Board members
- Meticulous attention to detail
- Can-do attitude to take ownership of events
- Relationship building skills, being able to inspire others and bring them with you
- Passion for RSTMH and its work
- Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
- Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice
- Motivation to hit the ground running
The deadline for this role is 5pm BST 13th July.
Please note that we will be interviewing candidates before this date so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
Fundraising Manager
Location: Based at Wandlebury Country Park, Cambridge CB22 3AE
Salary: £35,000 - 40,000 FTE dependent on experience.
Closing Date: 21 July 2025
Hours: Part-time 18-26 hours per week
Permanent position
About Cambridge Past, Present & Future
Cambridge Past, Present & Future is a local charity that protects the beauty of Cambridge and its environment.
We care for the green setting of Cambridge and its most valuable landscapes, and we are working to enhance and connect them for nature and people.
We inspire people of all ages to get outdoors and help them to enjoy, learn about and get involved with their local environment, heritage and culture.
We help to protect, celebrate and improve the important built heritage of the Cambridge area.
We own and care for Wandlebury Country Park, Coton Countryside Reserve, Bourn Windmill, Hinxton Watermill, and Cambridge Leper Chapel; we also manage Grantchester Meadows. We deliver a busy schools and public events programme. We were founded in 1928 to preserve the beauty of the historic city of Cambridge and its countryside setting and we work hard to influence the planning and development of the greater Cambridge area.
We are a team of 17 staff (7 full- and 10 part-time/seasonal) supported by over 100 volunteers and assisted by field teachers, advisors, and service providers.
The Opportunity
This is an exciting time to join our charity: Cambridge is changing rapidly, and we are working hard to tackle issues such as the loss of nature, climate change and access to green space. We have inspiring new projects to expand habitats and green spaces on the Gog Magog Hills, to create a new wetland at our Coton Reserve, to plant trees and woodlands and to save one of Cambridge’s oldest buildings. Right now, the work of our charity is needed more than ever before, and we need the financial resources to be able to step up and make even more of a difference.
This is a fantastic opportunity for an experienced fundraiser to help us increase our income from mid-level and major donors, trusts and foundations, and legacies.
Committed to our causes, you will use your donor cultivation skills to strengthen existing relationships and use your research and networking skills to identify and cultivate new opportunities. Your excellent written and development skills will enable you to work with colleagues to turn their visions into compelling proposals for funders and our wider support base. Your knowledge of fundraising best practice will ensure that we deliver an excellent donor experience.
You will be an effective worker with an eye for detail who can use your experience to fulfil the administrative and reporting requirements of the funds you are helping to raise.
You will work alongside our Membership & Communications Manager and have some support from our Administrative Assistant. You will also be supported in your work by the CEO, trustees, volunteers, and external contractors.
You will be part of a friendly and committed management team where you can make a difference, and your work will have an impact.
Our office is in an 18th century building overlooking the beautiful Wandlebury estate. Wandlebury is located on top of the Gog Magog Hills just south of Cambridge.
Key responsibilities and deliverables:
- Achieving fundraising targets
- Fundraising from:
- mid-level and major donors
- trusts and foundations
- memorial fundraising and legacies
- businesses and corporates
- identify other opportunities
- Fundraising support services, budget management, reporting, policies and procedures
- Work closely with the Senior Management Team
- Recruit and manage fundraising staff and volunteers
Person Specification
- Graduate level/higher qualification; or a relevant qualification in fundraising
- Demonstrable evidence of successful fundraising from individual major donors, trusts/foundations, and grant funders
- Excellent written and personal communication skills, with evidence of producing effective fundraising content
- Good IT skills (spreadsheets, M365, database management) and experience of fundraising support systems
- Experience of the not-for-profit sector
- Knowledge of UK fundraising and data protection regulations
- Experience of administering grants and donations
- Experience of organising donor cultivation and solicitation events
Benefits
- 33 days FTE annual holiday entitlement pro-rated, includes allowance for Bank Holidays.
- Pension contribution of up to 5% of gross pay.
To Apply
If you feel you are a suitable candidate and would like to work for Cambridge Past, Present & Future, please do not hesitate to apply.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Navigator (Mental Health)
Post no: 639
Salary: £24,667.47 per annum
Contract: Permanent
Hours: 37 hours per week, (Monday to Friday, 09.00 - 17.00)
Location: Eaglestone Health Centre, Milton Keynes
This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.
Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.
The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.
Service Delivery
- Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
- Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
- Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
- Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
- Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
- Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
- Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
- Provide clinical and non-clinical information in appropriate chronological templates to other services.
- Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
- To bring VCSE experience, knowledge and culture into an NHS team.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Thursday 10th July 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Young People Case Worker
We have a new role available for Case Workers to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported and community-based accommodation, based in Bishop Auckland and Tow Law County Durham.
Position: Young People Case Worker
Location: County Durham
Contract: Full time, permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum plus pension and other benefits
Closing Date: 13th July 2025
Key Note: Due to shift times, geographical location and type of work. We request people to have access to a car.
About the Role
As Young People Case Worker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director, you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
The service consists of two hubs, 1 in Bishop Auckland and 1 in Tow Law and we have an Outreach service to 7 dispersed properties in Bishop Auckland. Your role will span all three areas for job rotation and continuity of service.
The team follow a 5-week shift pattern of 8-hour shifts between 0730 – 2200 hrs including weekends and bank holidays as one service is 24/7 and both sites have dedicated night staff.
Early shifts 0730-1530, Late shifts 1400-2200 and Main shifts 0900-1700/1000-1800 (Depending on hub)
The accommodation services are based in Bishop Auckland and Tow Law in County Durham. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will be responsible for a caseload of clients as well as shared responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. This includes outreach support to clients in dispersed properties in the area.
The role does involve lone working.
Key responsibilities include:
· Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed.
· Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans.
· Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities.
· Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols.
· Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations.
· Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition.
· Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings.
· Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required.
About You
You will need to have the following skills and experience:
· Experience working with young people or those affected by homelessness.
· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
#INDSCP
Job Title: Facilities Lead
Location: Fulham, London (on-site)
Salary: c£35,000 - £37,000 per annum
Contract: 12 month fixed term contract, full-time
I'm currently supporting a London-based charity to recruit a Facilities Lead — a hands-on, varied role that keeps everything behind the scenes running smoothly. If you’re someone who takes pride in creating safe, functional, and well-managed spaces, this could be a great fit.
This is an office-based role, leading a small team and working across multiple sites. You’ll oversee facilities, IT onboarding, compliance, contracts, and health & safety — ensuring day-to-day operations run without a hitch and staff have what they need to succeed.
Key Responsibilities
Lead on facilities, maintenance and supplier management across multiple sites
Ensure compliance with health & safety legislation and oversee risk assessments
Manage IT onboarding, office equipment, and systems support
Supervise and support a small team (Receptionist, Apprentice, ICT & Facilities Assistant)
Act as the key point of contact for facilities-related queries and issues
Maintain records, policies, and procedures to support efficient, compliant operations
What They’re Looking For
Experience in office or facilities management, ideally in a charity or multi-site environment
Knowledge of Office 365, SharePoint, and general IT systems
Strong people skills — calm under pressure, great with contractors, and confident leading a team
Comfortable managing competing priorities and taking initiative
A genuine commitment to creating safe, inclusive, and productive work environments
This role offers the chance to make a real impact behind the scenes at a mission-led organisation. It would suit someone proactive, practical, and collaborative — someone who enjoys solving problems and keeping everything ticking along.
To apply or find out more, get in touch today. Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Customer Data Lead
We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.
This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: SIT54 CRM and Customer Data Lead
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: This is a fixed-term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.
Key responsibilities will include:
- Oversight and continuous improvement of CRM data.
- Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
- Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
- Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.
About You
You will have a proven record of:
- Managing, developing and using a CRM database to meet organisation needs.
- Change management projects to support an organisation in better use of data and insight.
- Designing, building and implementing customer segmentation and models.
- Customer and product journeys within a marketing automation environment.
This role requires some travel for team away days.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity. This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.
Main Responsibilities
- Work with the Director or Finance & Operations (DFO) to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
- Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
- Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
- Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
- Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
- Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
- Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
- Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
- Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
- Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
- Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.
Person specification
- Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
- Deep understanding of Salesforce platform capabilities.
- Excellent project management skills, including budget and stakeholder management.
- Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
- Ability to work effectively in a fast-paced, dynamic environment.
- Ability to manage, coordinate and get buy-in from technically inexperienced team members.
- Experience with data migration and integration is a plus.
- An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
- Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
- An understanding of equal opportunities issues and a commitment to diversity.
- Commitment to Create, its activities and mission.
Terms & Conditions
- This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
- This role is based in London.
- Salary: £45,000 per annum pro rata (0.6 FTE).
- Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
- A beautiful office based in the City of London. Hybrid working is available following induction period.
- 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
- The opportunity to visit projects and Showcase events.
- As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
- In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.
* Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.
The client requests no contact from agencies or media sales.
HR Officer
Are you an enthusiastic HR professional looking to make a real difference in a values-led organisation championing women’s housing in London?
Position: HR Officer
Location: Hammersmith, West London / Hybrid (Tuesdays in the office, plus one additional day)
Hours: Full time, 35 hours per week (Monday to Friday, Activity-Based Working)
Contract: Permanent
Salary: £30,939 per annum
Closing date: Sunday 6th July (midnight)
Interviews/assessments: Thursday 17th July, in Hammersmith
About the Role:
This is an exciting opportunity to join the organisation at a time of growth and development. As HR Officer, you’ll play a key role in the day-to-day delivery of HR operations, supporting the organisation's people and culture goals.
Working closely with the Head of HR and Corporate Services, you’ll provide expert, proactive support across the employee lifecycle—from recruitment to training and performance—to help create a high-performing, inclusive workplace that supports - 1,000 residents across London.
Key Responsibilities Will Include:
- Coordinating and administering all stages of the employee lifecycle
- Managing HR systems and maintaining compliance with policies and GDPR
- Supporting recruitment administration and organising interviews
- Delivering HR inductions for new starters
- Coordinating training programmes and maintaining learning records
- Supporting payroll and responding to HR-related queries
- Producing HR data and reports to inform decision-making
- Contributing to strategic HR initiatives and continuous improvement
To Succeed in This Role, You’ll Need:
- Strong administrative and organisational skills with excellent attention to detail
- Experience working in HR operations, ideally in a values-driven or non-profit organisation
- Knowledge of UK employment law and HR good practice
- Solid IT skills, including HRIS and Microsoft Office
- Excellent interpersonal skills and the ability to communicate clearly and sensitively
- A proactive, self-starting attitude with a commitment to inclusion and high performance
Desirable but not essential:
- CIPD qualification (or working towards)
About the Organisation:
The organisation was founded in 1920 to meet the housing needs of single women, a mission that’s as urgent today as it was then. With a portfolio of just under 1,000 homes and new developments underway, the organisation is committed to providing safe, secure and affordable housing for single women across London.
Their values - Putting residents first, being Open, Nurturing relationships, and promoting Equality, Empowerment and Respect, are at the heart of everything they do.
Other roles you may have experience of could include: HR Assistant, People Officer, Recruitment and Onboarding Coordinator, Human Resources Administrator, People & Culture Officer, HR Generalist, or Employee Experience Coordinator.
The role of Health and Safety Advisor will be to review, monitor and advise on Health and Safety (H&S) processes, policies, risk assessments and safe working practices across the charity.
The successful candidate will report to the charity’s Risk Manager, but be expected to work closely with other teams, in particular the Estates and Facilities, and Operations teams.
A recognised Health and Safety Qualification (e.g. NEBOSH General Certificate, or equivalent) is essential for this role.
Overall objectives:
- To be the subject matter expert for staff, volunteers, visitors and contractors dealing with health and safety issues across all three sites.
- Write high quality practical guidance and policies for H&S at Battersea.
- Embed H&S policies and processes across Battersea.
- Help train and educate managers and team leaders in their H&S responsibilities.
- Develop and sign-off H&S risk assessments where appropriate.
- Work closely with the H&S Officer in the Estates and Facilities Team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th July 2025
Interview date(s): W/c 21st and 28th July 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Contract: Fixed term (12 months), full time, 35 hours over 5 days
Location: Burford, (Hybrid – 2 days in the office, 3 days remote)
Salary: £40,000 - £45,000 per annum
Closing Date: Sunday 6 July 2025
Interview Date: w/c 14 July 2025
Are you a passionate and strategic direct marketer? Join Blue Cross, a leading animal welfare charity, and play a vital role in deepening relationships with our supporters to maximise long-term value and impact.
Our Individual Giving team raises around £27 million annually, engaging thousands of individuals through cash donations, regular giving, and legacies. As our Direct Marketing Manager (Donor Development), you'll lead our efforts to inspire, engage and retain these valued supporters.
More about the role
Reporting to the Head of Individual Giving, you’ll lead a small, dedicated team to deliver compelling campaigns and stewardship communications across multiple channels – including direct mail, email and phone.
You’ll be responsible for managing a wide range of donor development activities. These include planning and delivering cash and raffle appeals, and driving cross-sell initiatives such as converting one-off cash donors into regular givers. Your team will also be key to delivering projects such as Gift Aid stewardship, regular giving upgrades, and reactivation efforts.
A central part of the role will be managing the production and distribution of our supporter communications. You’ll collaborate closely with colleagues across the organisation and external agencies to ensure we provide a consistently excellent experience for our supporters, while maximising income and long-term engagement.
You’ll bring strategic thinking, creativity and a strong results focus to shape and grow our donor retention and development efforts, ultimately helping us raise more funds to support the pets and people who rely on our services.
Key Responsibilities
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Work with the Head of Individual Giving to develop and deliver a strategic business plan and budget for Donor Development, including milestones, KPIs and income targets.
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Lead a wide portfolio of multichannel campaigns with a focus on cash and raffle appeals, and wider supporter communications (including RG upgrades/conversions and Gift Aid).
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Manage stewardship activities, including ‘thank you’ and update communications.
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Collaborate with your Direct Marketing Manager colleagues in the Individual Giving team to improve supporter engagement and retention, including enhancing regular giving products and materials.
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Ensure all activity aligns with Blue Cross brand guidelines and values.
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Build strong internal and external relationships to deliver effective, insight-driven campaigns.
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Champion continuous improvement by applying best practice to campaign planning, delivery and analysis.
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Line-manage the Donor Development Officer and Assistant, supporting their performance, goals and development.
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Monitor and control income and expenditure, providing regular budget forecasts.
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Work cross-functionally with teams such as Data and Insights, Fulfilment Services and Customer Care to maximise supporter lifetime value.
About you:
You’re an experienced and results-driven direct or digital marketer and/or fundraiser, with a strong understanding of supporter motivations and a passion for delivering excellent supporter experiences. You bring a strategic mindset, a keen eye for detail, and the ability to manage multiple campaigns in a fast-paced environment.
You’re confident working to financial targets, optimising budgets, and using insight to drive innovation and continual improvement. A skilled project manager, you’re comfortable juggling priorities and deadlines, while ensuring quality and performance stay high.
Your strong communication and interpersonal skills make you a collaborative team player and effective line manager. You build positive relationships across teams and with external partners to deliver ambitious goals.
Essential Qualifications, Skills, and Experience
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Proven experience in Direct or Digital Marketing and/or Fundraising (client or agency side)
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Strong track record in managing agencies and budgets
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Demonstrable success in delivering income growth and supporter engagement
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Excellent project and people management skills
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Good working knowledge of GDPR and fundraising legislation
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Skilled in using CRM databases, with proficiency in Word and Excel
Desirable Qualifications, Skills, and Experience
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Diploma in Direct or Digital Marketing/Fundraising
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Copywriting and content evaluation experience
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Knowledge of lottery, raffle or gaming products
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Experience working with communications or brand teams
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Familiarity with print and production processes
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 6 July 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
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38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
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Pension scheme with enhanced employer contribution
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Life assurance
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Unlimited access to an employee assistance programme
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Programmes for physical and mental wellbeing support
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Free access to GP via MetLife
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Recognition scheme
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Annual volunteer days
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Claim for professional fees
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Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.