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Support at home jobs in bloomsbury, greater london

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Top job
Royal Star & Garter, Twickenham (Hybrid)
£28,000 per year
Join our team as our new Fundraising Assistant and help us raise vital funds for the veterans we care for.
Posted 6 days ago Apply Now
Top job
Community Alliance Broxbourne and East Herts, Waltham Cross (Hybrid)
£31,069 pro rata (£24,165 for 28 hours per week)
Join us as a Programme Coordinator to empower volunteers and strengthen community health in Hertfordshire!
Posted 1 day ago
Top job
Closing in 2 days
The UK Committee for UNICEF (UNICEF UK), London (Hybrid)
Circa £66,000 per annum
This is a great opportunity to join the UK Committee for UNICEF on a three-month contract as our interim Head of Marketing Delivery.
Posted 1 day ago
Look Ahead Care Support and Housing, Newham (On-site)
Up to £21606 per annum + Annual leave increasing up to 30 days
Posted 1 week ago
Look Ahead Care Support and Housing, Slough (On-site)
Up to £26208 per annum + Benefits include 25 days Annual Leave etc.
Posted 1 week ago
Closing in 6 days
Look Ahead Care and Support, Tower Hamlets (On-site)
£28,808 per anum
Posted 3 weeks ago
Closing tomorrow
Mothers' Union, SW1P, London (Hybrid)
£30,000 - £34,000 per year
The post holder will work directly with members and support the rest of the Membership Team.
Posted 1 week ago Apply Now
Home-Start Barnet, Brent & Harrow, Greater London (On-site)
£30,100 per year
Posted 1 week ago
Closing tomorrow
Look Ahead Care Support and Housing, Islington (On-site)
Up to £13.85 per hour
Posted 3 weeks ago
Battersea Dogs & Cats Home, SW11, London (Hybrid)
£47,840 per year
Posted today
Closing in 2 days
Look Ahead Care Support and Housing, Slough (On-site)
Up to £26208 per annum + Benefits include 25 days Annual Leave etc.
Posted 3 weeks ago
Page 2 of 24
Twickenham, Greater London (Hybrid) 10.02 miles
£28,000 per year
Full-time
Permanent
Job description

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
 
Donations and data entry

- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the 
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.

Knowledge and experience:

- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation 
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers 
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
 
Personal characteristics should include:

- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

Posted by
Royal Star & Garter View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 03 September 2025
Closing date: 01 October 2025 at 17:00
Tags: CRM, Customer support