Support at home volunteer volunteer roles in Bristol

Make a difference in the lives of children, families and women. Become a PACT Trustee.

We are seeking two voluntary trustees to join our exceptional Board of trustees: One with professional experience in Safeguarding and one with professional experience within the Violence Against Women and Girls sector, or closely aligned areas.

If you are committed to making a lasting impact and guiding a charity that makes a positive difference to hundreds of lives every year, this is an incredible opportunity to join us on our mission.

You do not need previous trustee experience as we provide a full induction and ongoing training. This is a unique chance to apply your expertise at strategic level, playing a pivotal role in ensuring we continue delivering high-quality, trauma-informed services, championing the welfare of vulnerable families, and shaping supportive policies that protect children and strengthen communities.

PACT (Parents and Children Together) has been building and strengthening families since 1911 through outstanding adoption services and specialist therapeutic and trauma informed support services across Reading, the Thames Valley, and southern England. As one of the UK’s leading voluntary adoption agencies, we place children with loving, permanent families (over 81 placements last year) and offer lifelong specialist support through services like our Strengthening Families Team, CATCH and Adopter Champions. Alongside our adoption service provision, we empower women facing multiple disadvantages through our Alana House women’s centre and help children and their non-abusing parents recover from trauma via our Bounce Back 4 Kids programme.

Who we are looking for

We warmly welcome applications from people of all backgrounds and actively encourage individuals from underrepresented groups, including those with lived experience of adoption, care or disadvantage to apply. Diversity of thought and experience strengthens our Board, and we value perspectives from different communities, cultures and lived experiences. Your expertise will help us deliver inclusive, high quality services for children, families and women.

These trustee roles are voluntary positions that are home-based with occasional travel to our Reading head office for in person board meetings or to collaborate with PACT colleagues relevant to your lead role (reasonable expenses covered) and support for our events. The time commitment is around one day per month, including quarterly Board meetings and input into wider charity matters. We aim to be flexible and will make adjustments where we can support accessibility and your availability.

For the Safeguarding Lead Trustee role, we would welcome applications from interested individuals who have current strong understanding and experience of safeguarding legislation, especially in children’s social care.

For the Violence Against Women and Girls Trustee role, we are looking for individuals with demonstrable experience of working in this sector, or in closely aligned areas (e.g. domestic abuse, sexual violence, women in the criminal justice system, safeguarding, trauma informed services). You will have a strong understanding of the policy, commissioning and funding landscape relating to this field.

What would you get as a PACT trustee?

· Satisfaction of helping vulnerable children, women and families, and giving something back

· An opportunity to exercise your skills and knowledge, possibly in a different environment or context

· A chance to contribute to the charity’s strategic growth

· A chance to expand your experience of charities and gain new skills

· An opportunity to work alongside other skilled and committed trustees

· High-quality induction, training and support from us and other charity-support organisations

· Being a Trustee can support the acquisition of valuable skills and experience that support career development

We understand that becoming a trustee is a commitment and you want to ensure that you are applying for a role that matches your values and requirements. You will find lots more information about PACT on our website and one of our trustees also kindly provided this short video with further details.

If you believe you can contribute to the skills and diversity of our Board and would like to apply, please visit the volunteer page of our website  where you will find the trustee recruitment pack and application form.

We are committed to making our recruitment process accessible. If you need the information in a different format or require adjustments during the application process, please let us know.

We look forward to hearing from you!

The closing date for applications is 9am on Tuesday 01 September 2026.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including an Enhanced Disclosure Barring Service (DBS) check.

National Helpline Volunteer Role

Join our team of dedicated helpline volunteers and help change the lives of bereaved people. 

Volunteers have always been, and remain at the very heart of Cruse, supporting thousands of bereaved people every year and playing an incredible role enriching so many aspects of our organisation.  The National Helpline is a key service within Cruse, enabling us to support bereaved people with compassion and empathy. 

As a Helpline Bereavement Volunteer, you will join a thriving volunteer community to provide emotional support, information, internal and external signposting over the phone to bereaved people. You provide this through a person-centred, empathetic and non-judgemental approach to supporting all our callers, in accordance with Cruse Bereavement Supports policies and procedures. This role is home-based only, so you must have a quiet and private space to work in, access to a computer (Tablets or iPad’s will not be suitable) and a stable Wi-Fi connection. 

You must be open to communicating with a diverse range of clients over the phone and understand that some of the content of the calls may be distressing to hear. Although it may be difficult at times, the reward of being able to support someone is one of our volunteers’ main motivations for doing this role. 

Want to find out more? 

We will be holding an open day on the 26th August where you can join our Zoom session to find out more about the role, the training involved, meet with other volunteers and hear from members of the helpline team. 

Please note that should you wish to become a Helpline Volunteer after attending the open day, you will need to apply directly through our website and you will find the upcoming course dates on the website - Volunteer for the helpline | Cruse Bereavement Support

Please click here to sign up to the Open day, or copy and paste the link in your web browser

https://buytickets.at/crusenationalservices/2315607 -

 Select tickets – Cruse Helpline Volunteer - Open Day – Zoom -

Become a Community Discharge Support Service Volunteer and help someone get back on their feet when they come home from hospital.

What do Community Support Volunteers do?

Our friendly Community Support Volunteers visit people when they have come home from hospital, typically once a week for 4 – 6 weeks.

At a time when people are recovering and really appreciate a bit of extra help you could be supporting with shopping and light housework. But it’s often the company and encouragement of our volunteers that is appreciated the most as we check in and chat!

By doing this we help with recovery and reduce the chance of readmission to hospital.

You can also help from our office in Aylesbury  by making welfare and check in calls with our clients and helping to arrange these visits.

What you will get out of it

It's a great way to make a real difference to someone's life at a time they especially need it.

You'll be giving something back to your community

You get to be part of Age UK Buckinghamshire's volunteer team

Volunteers tell us they find this really rewarding and get lots out of it themselves.

What is expected of me?

Community Support Volunteers are expected to visit each client once a week for up to 6 weeks.

These visits are flexible, based on your availability.

Our office support volunteers are asked to help for 1 – 2 hours a week.

Volunteers complete a short relevant training session and provide references.

We are seeking a qualified and compassionate counsellor to volunteer their time to facilitate weekly emotional support groups for people living with sight loss. These groups provide a safe and supportive space for members to share experiences, build resilience, and reduce isolation.

You will lead one or more specialist peer groups, which may include:
• Age-Related Macular Degeneration (AMD) Support Group
• Sight Loss After Stroke Group
• Retinitis Pigmentosa (RP) Support Group
• Charles Bonnet Syndrome (CBS) Support Group

Each group brings together individuals facing similar challenges, offering mutual understanding and connection. Your skills as a counsellor will help guide conversations, support emotional wellbeing, and foster a caring, inclusive environment.

You will:
• Facilitate a weekly 2 hour emotional support group.
• Create a safe, welcoming, and non judgemental atmosphere.
• Encourage group discussion and peer support while managing boundaries.
• Offer emotional support and signposting where appropriate.
• Maintain confidentiality in line with ethical guidelines.

What We Offer:
• Full induction and training related to visual impairment awareness.
• Ongoing support and supervision.
• Opportunity to make a meaningful difference in the lives of people affected by sight loss.

How often will I be needed?

• 2 Hours per Week

Key requirements

• This role requires 2 references and a criminal record check.

Location

Region

• Yorkshire and the Humber, West Midlands, South West, South East, North West, North East, Greater London, Northern Ireland, Wales, Scotland, East Midlands, East of England

Home based

• This role is home based

Additional location information

• This is an online/remote role.

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• We are looking for someone who is: • A qualified counsellor (minimum Level 4 diploma or equivalent). • Warm, empathetic, and confident in group facilitation. • Passionate about supporting people affected by sight loss. • Comfortable working with individuals who may be newly diagnosed or adjusting to changes in their vision. • Able to commit to 2 hours per week on a regular basis. Experience working with visually impaired people is beneficial but not essential - training and guidance will be provided.

Open your home for a night. Change a young person's future.

Every year, young people in our community face the frightening reality of having nowhere safe to stay. By becoming a Volunteer Nightstop Host, you can provide a warm welcome, a safe place to sleep, and the breathing space a young person needs while longer-term support is put in place.

About Us

Wyre Forest and South Worcestershire Nightstop and Mediation works with young people aged 16–25 who are homeless or at risk of homelessness. We believe everyone deserves the opportunity to build an independent and positive future.

Our services include:

• Safe, emergency accommodation through our Nightstop community hosting scheme.
• Family and school mediation to help prevent relationship breakdown.
• Homelessness prevention through education, life skills workshops and crisis support.

About Nightstop

Nightstop provides emergency accommodation in the homes of trained and approved volunteer hosts. Rather than spending the night on the streets or in unsafe situations, young people are offered a temporary, safe place to stay while our team works to find appropriate longer-term accommodation and support.

As a Volunteer Nightstop Host, you'll never be working alone. Our experienced team provides ongoing guidance and support throughout every placement.

What You'll Do

As a Nightstop Host, you'll:

• Provide a clean, safe and private bedroom for a young person needing emergency overnight accommodation.
• Offer an evening meal, breakfast and a packed lunch.
• Give access to bathroom facilities and laundry if needed.
• Stay in regular contact with the Nightstop team before, during and after placements.
• Maintain appropriate professional boundaries while providing a welcoming environment.

Placements are short-term and arranged around your availability.

Who We're Looking For

You don't need previous experience—what matters most is compassion, reliability and a willingness to help.

We're looking for people who:

• Want to support young people experiencing homelessness.
• Can offer a non-judgemental and respectful approach.
• Have a spare bedroom available at short notice.
• Are willing to complete training and work alongside our experienced team.
• Have an interest in making a real difference within their local community.

Training and Support

We'll make sure you feel confident before welcoming your first guest.

You'll receive:

• Comprehensive induction and ongoing training.
• Daily check-in calls throughout each hosting placement.
• Access to a 24-hour emergency on-call service.
• Regular supervision and support meetings.
• Opportunities to attend additional training delivered by the organisation.

Why Volunteer With Us?

By becoming a Nightstop Host, you'll:

• Help prevent youth homelessness in your local community.
• Provide safety and hope at a critical moment in a young person's life.
• Develop valuable skills through high-quality training and support.
• Meet like-minded volunteers through appreciation and networking events.
• Receive reimbursement for all agreed out-of-pocket expenses.

Equality, Diversity and Inclusion

We are committed to creating an inclusive service and welcome applications from people of all backgrounds, experiences and communities. We believe our volunteers should reflect the diversity of the people we support.

Recruitment Process

To ensure the safety of everyone involved, successful applicants will complete:

• An application form.
• An informal interview.
• Enhanced DBS and reference checks.
• Induction training.
• A home visit and health and safety assessment.

If you have a spare room and a desire to make a lasting difference, we'd love to hear from you. One night of kindness can be the first step towards a brighter future for a young person experiencing homelessness.

Organisation

Pregnancy Sickness Support

Role type

Voluntary role (this is not paid employment)

Location

Remote, UK based, from home

Time commitment

Around 5 to 8 hours a week, flexible and arranged around you. 

Expenses

Reasonable out of pocket expenses reimbursed

Volunteer from home and help more people through pregnancy sickness and hyperemesis gravidarum feel less alone

Pregnancy Sickness Support is a registered UK charity working to improve care, treatment and support for those affected by nausea and vomiting in pregnancy (NVP) and the severe form of the condition, Hyperemesis Gravidarum (HG). For many people this is one of the hardest and loneliest parts of pregnancy. Our social media is often the first place someone finds out they are not alone.

We are looking for a creative  Social Media Volunteer to help us tell that story well. You would help shape warm, accurate and engaging content across Instagram, Facebook, LinkedIn and X, and, if it interests you, help us explore and launch a presence on TikTok. Most of your creative work would be in Canva, using our templates and brand.

What the role involves

• Creating warm, accurate posts and simple graphics in Canva that share support, information and lived experience across our channels
• Helping plan and schedule content across Instagram, Facebook, LinkedIn and X
• Helping us explore and launch a presence on TikTok, if that is something you would enjoy
• Keeping an eye on comments and messages, replying kindly to straightforward ones and passing anything sensitive or distressing to the staff team
• Spotting awareness days, campaigns and moments that matter to our community and suggesting content for them
• Sharing simple updates on what is landing well, so we can learn what our audience values

About you

You do not need to be a marketing professional. We are looking for someone who cares about our cause, writes clearly and warmly, and can handle a sensitive subject with care. You would be comfortable on social media, happy to learn our tools and brand, and able to organise your own time so the volunteering fits around your life.

What we hope you can bring 

• A genuine interest in our cause and a caring, sensitive approach to content about pregnancy, illness, loss and mental health
• Confidence using one or more social media platforms (Instagram, Facebook, LinkedIn or X), whether in a personal or work setting
• The ability to write clearly and warmly for a general audience, with good attention to accuracy
• Reliability and the ability to organise your own time around the volunteering
• A willingness to follow our brand, safeguarding and confidentiality guidance, and to check content with the team before posting where needed

Helpful extras 

• Making simple graphics or short videos, for example in Canva (templates and guidance are provided, so this is not essential)
• An interest in or experience of creating TikTok content
• Lived experience of hyperemesis gravidarum or pregnancy sickness, or a close understanding of it. This is valued, not required
• Any experience of content planning, scheduling tools or basic social media insights
• Any experience of volunteering with, or working for, a charity

What you would gain

• The chance to make a real difference to people going through one of the hardest parts of pregnancy
• Hands on experience across live social channels, including the opportunity to help launch a new TikTok presence
• An induction, a named contact for support, and Canva templates and brand guidance
• Reasonable out of pocket expenses reimbursed
• A reference after a reasonable period of volunteering with us

How to apply

This is a remote, voluntary role. We review applications as they arrive, so please do apply when you are ready.

Equal opportunities

Pregnancy Sickness Support welcomes volunteers from all backgrounds and communities. We particularly welcome people with lived experience of pregnancy sickness. We are committed to treating all volunteers fairly and with respect, and to making our roles as accessible as we can.

Thank you

Fundraising events helper

Fundraising hub - South west

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

A bit more information about this role and the team

This volunteer opportunity is perfect for anyone who enjoys being part of local community events and wants to make a meaningful difference for cats across the South West. As a fundraising events helper, you will support a range of enjoyable activities such as craft fairs, coffee mornings, quiz nights, county shows and supermarket collections. Your support at these events helps raise the vital funds needed to care for cats and kittens in need.

Every event you take part in truly makes a difference. Even small amounts go a long way. Just £5 can feed a cat in our care for 25 days, helping us provide the food, warmth and comfort they rely on.

You do not need previous experience. All you need is a friendly attitude, a willingness to get involved and an interest in helping cats. Whether you prefer setting up stalls, chatting to members of the public or supporting activities throughout the day, there is a place for you on the team. Any time you can give will help us continue our work and support cats who need it most.

This role is very flexible. You can choose to volunteer at a single event for a couple of hours or join multiple events throughout the year. We will keep you updated with upcoming opportunities so you can choose what suits you best.

Wherever you are based in the South West, you will have full support from your fellow volunteers and the Fundraising Hub team. They are always available to offer guidance, resources and encouragement.

We will support you every step of the way.

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Are you interested in communication? Have you got experience of using Mailchimp? Help us engage our charity's audience by creating compelling email and newsletter content so that we can support more people affected by a complex, debilitating chronic condition as well as raise awareness of this rare disease. This is a great opportunity to assist a small but mighty charity.

Description

Our small charity delivers awareness campaigns and a range of support services to patients, relatives, partners and carers who have been affected by a debilitating chronic condition; Complex Regional Pain Syndrome (CRPS). We are urgently looking for 2 experienced email marketing volunteers to join our communications team.

You will be a big link to our charity's clients who are vulnerable and isolated, to them learning more about events, our latest articles, fundraising events as well as ensuring they are aware of the services that we offer that be of help to them. You will also be helping us to raise awareness of this devastating chronic condition.

Even though we are a small organisation we have big ideas and having regular contact through emails and newsletters will show consistency and know they can rely on us to be there for them.

We would like the volunteer to help with:

• Email content: Develop our communication & marketing content calendar, write compelling regular email content, including calls for donations & support, that is relevant and has clear a call-to-action and high click through rates;
• Email content (membership): Create a regular email newsletter for our membership scheme
• Create a number of automated email series - for donors, members, fundraisers and more
• Newsletter strategy: Help us plan and articulate how we can use emails and newsletters to strengthen our organisation, motivate our supporters and communicate with our sponsors;
• Design and implement campaigns and promotional activity

What are you looking for in a volunteer?

We are looking for 2 volunteers who have:

• Strong writing and editing skills
• Good communicator
• Good computer skills and a willingness to be contacted via email and/or video chat
• Experience using email marketing software - specifically Mailchimp
• Marketing skills
• Experience of working on marketing strategies
• Ability to quickly understand the needs of our team, organisation and our services users (we are not expecting you to know about the condition we support)
• Can ask key questions to enable us to clarify requirements
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback
• A passion for marketing and email marketing
• Ability to work flexibly on your own or as part of a team with enthusiasm and commitment
• Ability to create email campaigns with little supervision (after initial support)

Skills

• Digital: Email Marketing
• Marketing and communications: Copywriting/Journalism

Making a difference

What impact will the opportunity have?

You will be joining a small charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we reach the patients, relatives, partners and carers who are in need of our support and inclusion on a regular basis. With your help we will expand our readership to ensure more people are aware of this condition, which will help those affected by it when they see a health professional.

What's in it for the volunteer?

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching more people affected by this rare condition who may not know that we exist to support them. You would have a key role in developing a strategy to complement our awareness campaigns. This is a fantastic opportunity for you to make a real difference in someone’s life which is already isolated and painful, but who may not know there is support out there and to then realise they’re not alone.

About the location

Where will the volunteer be working?

The volunteer will be working remotely, online and entirely from your own home.

Travel Limit

This role will be completely remote.

When will the volunteer be working?

Volunteer availability

• Either in or office hours - however we are flexible

Estimate the time commitment

• 3-6 hours / week - but this is flexible however ideally it would be 4 hours or over to ensure email campaigns are going out at the right time

To apply for the email marketing volunteer please send by email your CV together with a covering letter saying why you think you would be a good candidate for this position, via the Charity Job 'Apply Online' 

We are looking for our next Chair of Trustees – someone who will work closely with our Executive Team and Board to guide the organisation through what is both a challenging and genuinely exciting time. The funding environment is tough. The political context is difficult. And yet the need for what we do has never been greater.

This is an unpaid voluntary role. Reasonable out-of-pocket expenses will be reimbursed in accordance with our Volunteer Expenses Policy.

The successful candidate will lead a vibrant, well-established, national charity as it navigates the next chapter of its story.

Main tasks

• Developing and setting our future strategy, alongside the Executive Team and other Trustees
• Helping shape and deliver our future, identifying opportunities in an evolving landscape
• Leading the Board of Trustees, including regular 1:1s and providing space for reflection
• Acting as a 'critical friend' to our Executive Team, as well as formal line management to the CEO (and COO in their absence)
• Acting as an ambassador for the charity – raising awareness of what we do and engaging potential supporters and other key stakeholders
• Responsibility, along with the other trustees, for the governance of the charity
• Contributing to the ongoing strategy of the charity, in line with our charitable objectives
• Participating in board meetings and sub-committees in an inclusive and thoughtful way

Please download our Chair Application Pack for more information.

Age UK Bucks ‘Age Better Bucks’ volunteers will support local older people to achieve personal goals – by helping them navigate and take advantage of a Support Plan devised by as community worker, that is designed to help them meet the challenges of older age.

This could be by phoning them to provide encouragement, explanation and support, and to check on progress, and also to help them with attendance at appointments and going to new groups or activities.

What do Age Better Bucks Volunteers do?

• Work with the Community Support Connector from Age UK Bucks to accept a client and understand their goals and support plan – and which services they have been referred to for support
• Contact the client to introduce yourself, and explain what you can help them with and if that’s OK with them
• Agree how your support is best provided – e.g. weekly calls for progress and encouragement, or help with something specific on their plan. That could be a home visit (if appropriate) to help them make a call or prepare for an appointment; attend a group or activity with them; or help them take a bus etc.
• Report back to the Community Support Connector if there are any issues or concerns and agree when your support can stop
• Ideally, you’d support a few clients each week or month, depending on how much time you have

The role is to support and help the client to access the referrals and support put in place for them – and not to support them with care or specific needs yourself. Referrals might be to local care services, to local groups or clubs, or to an occupational therapist for home adaptations, other voluntary organisations and support groups etc.

Our Age Better Bucks Service

Age Better Bucks supports over 65s who could benefit from extra support to manage their well being and remain independent. It is for older people experiencing challenges or need extra support to stay independent and well – for example increasing loneliness/isolation; bereavement; health/mobility decline; mood change.

Our team of support workers will assess their needs and circumstances specific to them, and develop an action plan with them to ensure more support and help can be arranged. We check in with the client after 6 weeks to see how they are getting on, and after 6 months to see how they are and check if anything has changed, got worse or improved.

The service is designed to give people the tools, contacts and support to make positive changes and especially to tackle the impact of loneliness and isolation.

An action plan, or support plan, will be devised with all clients, identifying their main goals based on their individual needs and challenges, and referring them, with their consent only, to other services and support we agree can help. At this stage we’ll assess if a volunteer like you can help then take full advantage of this support.

What you will get out of it

• Join an enthusiastic team of people who want to make a difference
• It's a great way to support older people making a real difference to their lives
• You'll be giving something back to your community
• You get to be part of Age UK Buckinghamshire's volunteer team
• We will reimburse reasonable, approved out of pocket expenses
• Volunteers tell us they find Volunteering really rewarding and get lots out of it themselves
• You will be fully supported by our Team and wider Age UK Buckinghamshire support.

What is expected of me?

We tell you about each client and ask if you’d like to take it up. You would then arrange and complete the call or visit when convenient. The work you do is conducted in line with guidance we provide and you must comply with necessary procedures including Data Protection/Confidentiality and Personal Safety.

After the visit/contact you will complete and submit a contact form. Volunteers complete relevant training, provide references and complete a DBS check.

Key skills and requirements

• Good listener, clear communicator and able to maintain confidentiality. A good conversationalist!
• Ability to lead the conversation, provide feedback to the team and summarise the conversation.
• Non-judgmental. Able to respect others’ differences and choices
• Patient, flexible and reliable
• Able to work independently with guidance and support
• Ability to travel around the area to visit people
• A regular commitment to give 1-2 hours a week would be appreciated but the role is flexible, you can work from home, do visits, only make calls, whatever works for you.
• An interest in helping older people live the lives they want

To telephone befriendees at their home for approximately 10 to 30 minutes, you will arrange the specific times of your future calls directly with them. These calls are intended to occur once a week, but individual needs will be matched with your availability.To provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation. To provide companionship and human interaction at a time when this may be limited. To provide an update after each call to the Telephone Befriending support Team. This is so we can keep a track of the amount of befriending calls each volunteer is undertaking, the type of support being offered during these calls and if there is anything further required.

It is important to note telephone befriending is not counselling or therapy and other services must be sought if this is required.

Benefits

• FREE DBS.
• Discounted food.
• Store discount.
• Volunteer from home.
• Above all you will be making a positive difference in your befriendee’s life.
• As a volunteer telephone befriender, you will learn how to support others, make friends, become more confident, and practice communication skills.
• You will gain new and transferable skills. We offer support for you to increase your own job-readiness and personal development.
• Training opportunities,
• Volunteering experience
• Detailed references will be provided.

​

Befriending Volunteer 

Would you like to offer companionship to someone who feels lonely, help them rebuild confidence, reconnect with their community, or simply brighten their week with a friendly chat? 

What do Befriending Volunteers do?

Our volunteers support older people (50+) who may be feeling lonely, isolated, or cut off from their usual activities. Volunteers help clients rebuild confidence, reconnect socially, and enjoy meaningful conversation. 

Support can take different forms depending on the client’s needs: 

Short-term Face-to-Face Support (up to 6 months) 

• Visiting someone regularly to help them work towards personal goals 

• Encouraging confidence to get out and about again 

• Supporting them to re-engage with interests, community groups, or social activities 

Long-term Befriending (for those most isolated) 

• Providing stable, ongoing social support 

• Regular facetoface or telephone companionship 

• Building a consistent and trusting relationship 

National Telephone Befriending 

• Offering friendly conversation over the phone 

• Providing regular social contact for people unable to meet in person 

This is a rewarding and varied volunteer role where every person you meet will be different — and you’ll have the chance to make a meaningful difference to their wellbeing. 

What you will get out of it

• A chance to support older people and make a real positive impact 

• A meaningful role where relationships grow and confidence returns 

• Opportunities to meet new people and experience new things 

• Being part of Age UK Buckinghamshire’s volunteer team 

• Full training, ongoing support, and guidance from your Outreach Support Worker 

Our volunteers tell us they find befriending incredibly fulfilling and often get as much from the relationship as the client does 

What is expected of me?

• We will talk you through each potential match before you decide to take it on 

• Most volunteers commit around 1–2 hours a week 

• Shortterm matches typically last up to 6 months; longterm befriending is ongoing 

• Time may be spent visiting someone at home, accompanying them to a local activity, or chatting with them by phone 

• Volunteers complete a short online training program and provide references 

• A DBS check will be required (provided at no cost) 

Who can volunteer?

If you are warm, friendly, patient, and enjoy chatting with people, this could be the role for you. You do not need any formal qualifications, just a desire to support someone who is feeling vulnerable or alone. 

Length of Placement: 2 months minimum, with opportunity to extend

Help Us Reach More People

Volunteer SEO Expert needed to launch Long Covid Support's new digital home

What will you be doing (role overview)?:

Long Covid Support is moving to a new website and stepping forward with a fresh brand identity. We need an SEO expert to help us get it right from day one. This is a chance to make a real impact. You'll be at the heart of our digital launch, collaborating closely with our volunteer team, brand advisors, and IT support to ensure our new website reaches the people who need it most.

What are we looking for (about you)?

Essential skills and experience:

· Solid knowledge of SEO principles and practices (on-page optimisation, technical SEO, keyword research, etc.)

· Experience with Google Analytics and ability to set up meaningful tracking

· Able to use Squarespace

· Ability to explain technical concepts clearly to non-technical people

· Enthusiasm for working with a charity and making a difference

· Good communication skills and ability to collaborate across teams

Nice to have:

· Experience with Google Ad Grants

· Understanding of website transitions and migration SEO

What difference will you make:

When people search for help, we want them to find us. Better SEO means our new website reaches more people with Long Covid at the moment they're looking for support. Your work will directly help us expand our reach and impact.

Key Responsibilities:

· Meet with our project lead to establish our needs, set realistic timeframes, and design an effective SEO approach for us

· Ensure effective traffic is directed to our new site, including managing connections to our old site where advisable

· Lead keyword optimisation as a result of our name and brand change

· Set up Google Analytics to help us gather robust, high-quality data from our new website

· Collaborate with our team, brand advisors, and existing IT support to ensure you have all the information and access you need

· Advise on Google Ad Grants services once SEO work has concluded - the role could extend if you're interested in developing this workstream

· Technical requirement: You'll need to be comfortable using Squarespace, as this is where our new website is hosted. We'll provide access and support.

Application Process:

To apply please upload your CV.

Equal ops statement:

We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.

Ready to make a difference? We'd love to hear from you.

What experience do I need?

• You do not need any previous experience with disabled children or young people
• We ask that you are friendly, caring, reliable and able to make a commitment to visit a young person regularly.

What will I be doing?

You will volunteer within WECIL’s befriending service for disabled children/young people and their families. This involves:

• Spending time regularly with a disabled child or young person in their home or their local community.
• You will not be asked to administer medication or deliver personal care in this role.

Who am I responsible for?

• You are responsible for the safety and wellbeing of the child or young person you are linked with.
• All links are risk-assessed and carefully monitored by your Co-ordinator.

Who am I responsible to?

The parent/carer.

• You must ensure that the parent / carer’s reasonable instructions and guidance regarding the welfare of their child are adhered to and that clear communication is maintained.
• Feedback must be given to the parent/carer following a visit.

Your co-ordinator and Time2Share@WECIL.

• You must respond promptly to any contact from your co-ordinator.
• You are required to report monthly on any time spent with the child you are linked with, any activities undertaken, and to take part in the annual review.

How often will I be needed?

• We typically ask for volunteers to commit to 2-4 hours a week
• The days / times are agreed between the volunteer and the family.
• We ask for a minimum commitment of 6 months to ensure the child and their family are able to benefit fully from the relationship.

What about expenses?

• Volunteer travel expenses can be reimbursed on receipt of a claim form. You won’t be left out of pocket.

Time2Share@WECIL is committed to the safeguarding and welfare of children and young people and expects its staff and volunteers to share this commitment. Our first priority is to ensure the safety of the children we support. Time2Share@WECIL reserves the right to end a link without notice or giving reason