Support at home volunteer roles in folkestone and hythe, kent
Introduction
Do you care about the future of the countryside in North and East Yorkshire? Do you have skills and experience in supporter development/fundraising that you could bring to our work? CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.
Who we are
CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:
- The right development in the right place
- Active support to improve biodiversity and
- Countryside protection from climate change impacts and contribution to climate change solutions.
Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.
The role
Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live. But with your support we can do even more!
In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations. However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims. As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.
+Trustees initially serve a three-year term and may serve up to six years in total.
What we need and what’s in it for you
You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising. By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside. Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership. Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a fluent Punjabi speaker who enjoys conversing in Punjabi? Are you a good listener? If so, you could be just the right person to facilitate our fortnightly special interest group for blind and partially sighted people who would like to talk to each other in Punjabi.
You will contribute to the group to ensure that all participants feel comfortable and that the group runs smoothly.
This group will run fortnightly either by telephone or video call.
How often will I be needed?
- 2 Hours per Fortnight
Key requirements
- This role requires two references.
Home based
- This role is home based
Additional location information
-
The groups meet during the day from Monday to Friday.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply and UK resident
What skills and experience are needed?
- Empathy with blind and partially sighted people. Good listening skills Good Punjabi language skills with the ability to also converse with the Talk and Support team in English to report any safeguarding or wellbeing concerns. An interest in the Punjabi language. Ability to work with a wide range of people Knowledge of using the telephone or video calling software.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.
Many families in Wales are unfortunately facing this challenge alone, without support from others.
As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.
Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.
This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.
Most importantly, you will be helping us to ensure that no family faces this challenge, alone.
Considerations:
Age requirement: 21+
Location: Across South & West Wales (in your local area)
Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.
Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.
Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.
Activities include:
Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.
We are looking for volunteers who:
•Can empathise with the families you are helping and show them kindness and respect;
•Are reliable and flexible and committed to volunteering on a longer term basis;
•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;
•Are respectful of the privacy, preferences and needs of the families you are supporting;
•Are polite and friendly;
•Can adapt to different situations and challenges;
•Enjoy making a difference in the lives of others
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
Training you will receive:
You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.
You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.
Other role and organisation specific training is available including both supplementary and mandatory training.
All volunteers must maintain their mandatory training to continue in their role.
The benefits of becoming a Practical Family Support Volunteer in Family Homes:
•Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;
•Attend Volunteer Celebration Events throughout the year;
•Meet new people and join a friendly community of volunteers, passionate about helping others;
•Expenses will be provided following discussion about the role.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
You will be asked to complete an application form and provide two references via our Volunteer Management System, BetterImpact
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.



The client requests no contact from agencies or media sales.
National Helpline Volunteer Role
Join our team of dedicated helpline volunteers and help change the lives of bereaved people.
Volunteers have always been, and remain at the very heart of Cruse, supporting thousands of bereaved people every year and playing an incredible role enriching so many aspects of our organisation. The National Helpline is a key service within Cruse, enabling us to support bereaved people with compassion and empathy.
As a Helpline Bereavement Volunteer, you will join a thriving volunteer community to provide emotional support, information and signposting over the phone to bereaved people. You provide this through a person-centred, empathetic and non-judgemental approach to supporting all our callers, in accordance with Cruse Bereavement Supports policies and procedures. This role is home-based only, so you must have a quiet and private space to work in, access to a computer (Tablets or iPad’s will not be suitable) and a stable Wi-Fi connection.
You must be open to communicating with a diverse range of clients over the phone and understand that some of the content of the calls may be distressing to hear. Although it may be difficult at times, the reward of being able to support someone is one of our volunteers’ main motivations for doing this role.
Want to find out more?
We will be holding an open day on the 22nd May where you can join our Zoom session to find out more about the role, the training involved, meet with other volunteers and hear from members of the helpline team.
Please note that should you wish to become a Helpline Volunteer after attending the open day, we will be holding informal interviews from 2nd June to the 23rd of June during office hours.
https://buytickets.at/crusenationalservices/1659153 - 1.30pm Link
https://buytickets.at/crusenationalservices/1659160 - 6pm Link
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you're interested in cookery and happy to listen to others talking about the topic, we'd love you to facilitate our monthly special interest group. This is a new group for blind and partially sighted people who are keen to share their experience and interest in cookery.
You will contribute to the group to ensure that all participants feel comfortable and that the group runs smoothly.
This group will run monthly as either a phone or video call.
How often will I be needed?
- 2 Hours per Month
Key requirements
- One reference
Home based
- This role is home based
Additional location information
-
The groups meet during the day from Monday to Friday.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply and UK resident
What skills and experience are needed?
- Empathy with blind and partially sighted people. Good listening skills An interest in all aspects of cookery Abilty to work with a wide range of people Experience of using the telephone or video calling software
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you're interested in both travelling and listening to others talking about travelling (including using passenger assistance), we'd love to hear from you. You will be contributing to the group to ensure that all participants feel comfortable and that the group runs smoothly.
This group will run monthly either by telephone or video call.
How often will I be needed?
- 2 Hours per Month
Key requirements
- This role requires one reference.
Home based
- This role is home based
Additional location information
-
The groups meet during the day from Monday to Friday.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply UK resident
What skills and experience are needed?
- Empathy with blind and partially sighted people. Good listening skills An interest in travelling with or without using passenger assistance. An ability to work with a wide range of people Experience of using the telephone or video calling software.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Talk and Support team is setting up a knitting group for people who love the craft and want to share their experience, skills and passion for creating. Are you interested in facilitating this group? Then please get in touch - it would be great to hear from you.
You will contribute to the group to ensure that all participants feel comfortable and that the group runs smoothly.
This group will run monthly using the phone or video call
How often will I be needed?
- 2 Hours per Month
Key requirements
- This role requires one reference.
Home based
- This role is home based
Additional location information
-
The groups meet during the day from Monday to Friday.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Empathy with blind and partially sighted people. Good listening skills. An interest in knitting. Work with wide range of people. Experience of using the telephone or video calling software.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
Bid - Writer Support (Administrator) Job Overview
We are currently recruiting for Bid - Writer Support to join our passionate and driven team.
As Bid Administrator you will support the performance of a high performing bid team designed to facilitate and support the successful winning of new grants and tenders across the UK.
As an outstanding administrator you will play a key role in assisting the team to ensure that all bid documents and business development literature is prepared and presented not only to the highest possible standards but on time – often within challenging deadlines. Key to success in the role will be the following traits:
· Adaptability
· Determination
· Flexibility
· Robust disposition
You will be at your best when you’re working under pressure and in a fast-paced, deadline driven environment. This role calls for someone who can react as deadlines and priorities change; someone with resilience and a tenacity to get the job done whilst never compromising on quality.
Key Responsibilities:
· Management of a central mailbox, including basic tender management duties
· Monitoring new business opportunities advertised on various portals and websites.
· Reviewing new business opportunities as they arrive, forwarding relevant opportunities to the appropriate bid writers.
· Taking ownership of the bid library, which includes ensuring that it kept up to date as and when new opportunities are submitted.
· Thoroughly proof-reading materials to ensure information is grammatically correct, well-researched, and without spelling errors
· Ensuring that our in-house bid process is understood and implemented to ensure that quality, commercial and legal requirements are consistently met
· Taking ownership of client portals – Including dealing with daily alerts and maintenance of portal logins
· Providing general administrative support to the bid writing team.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday and Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Job Type: Volunteer
Benefits:
- Flexitime
- Work from home
Schedule:Day shift
Experience: Administrative: 1 year (preferred)
Work Location: Remote
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you happy to listen to others talking about their experience of building or carpentry? We are looking for someone like you to facilitate our monthly special interest group for blind and partially sighted people who are interested in these topics and who would like to share their experience with others.
You will contribute to the group to ensure that all participants feel comfortable and that the group runs smoothly.
This group will run monthly either over the telephone or as a video call.
How often will I be needed?
- 2 Hours per Month
Key requirements
- This role requires one reference.
Home based
- This role is home based
Additional location information
-
The groups meet during the day from Monday to Friday.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply and UK resident
What skills and experience are needed?
- Empathy with blind and partially sighted people. Good listening skills. Experience of working in the building or carpentry trades, or a keen interest in these topics. Ability to work with wide range of people. Ability to use the telephone or video call system to talk to groups of people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an empathic person with good listening skills to facilitate our new group for blind and partially sighted veterans. You might be a veteran yourself but this isn’t essential. You’ll help the group run smoothly and the participants to feel comfortable.
This group will run fortnightly by phone.
How often will I be needed?
- 2 Hours per Fortnight
Key requirements
- This role requires two references.
Home based
- This role is home based
Additional location information
-
The groups meet during the day from Monday to Friday.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply and UK resident
What skills and experience are needed?
- Empathy with blind and partially sighted people. Good listening skills. Lived experience of serving in the armed forces and an ability to relate to other veterans. Ability to use the telephone to speak to people in a conference call.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of the role
To provide telephone friendship service to veterans (and their partners) in their own homes.
Key focus
- To provide telephone friendship and companionship which is appropriate, and person centred. You will need the use of your own telephone /mobile.
- The use of a quiet safe space so you can concentrate on the call and maintain confidentiality.
- Provide telephone support to alleviate loneliness and social isolation and help to build confidence.
- Report any concerns or problems to the volunteer coordinator immediately.
- To record information about the call on the telephone log and submit this monthly.
- Read and understand the information provided as part of the induction training.
- Understand and work to the Telephone Friendship Service guidelines, boundaries and expectations.
- Adhere to Royal Star & Garter confidentiality policy.
- To take care of own Health & Safety and that of others affected by your volunteering activities.
- Promote the reputation, culture and ethos of the charity as a quality provider of excellent care and customer service.
Time commitment
Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.
Our Values
We are a values-based organisation and strive to demonstrate our values in all we do:
With love: We carry out our work with love, care and compassion
Living positively: We are optimistic in everything we do, supporting veterans and their partners leading happy, fulfilled lives
As a family: We work and live as one team, one family, one community
Standing in their shoes: We show admiration and respect for people and never forget what they have done
Take courage: We are not afraid to what is right and what is needed
What we are looking for from volunteers
Essential skills and attributes
It is essential that you are a naturally caring character that always puts people first, shows kindness, warmth, compassion and respect at all times, and loves to embrace life to make it meaningful for yourself and those you support. Others include:
- You enjoy working as part of a team
- You understand how to operate within a confidential environment
- You are aware of the needs of older people
We are also looking for people who are willing to undertake induction and training and who will work within our guidelines and policies. The role is dependent on a DBS check.
Behaviours & characteristics
- Good listening and communication skills
- Naturally patient and able to demonstrate sensitivity
- Reliability and at the same time flexible to changing needs
Don’t worry if you are new to a role like this. We will support and train you and encourage you on your telephone friendship journey.
Pathway to becoming a volunteer
- Application Form
- Informal meeting
- References
- Enhanced Disclosure & Barring Check
- Induction Training
Other information you need to know
This is a remote role, and you will be required to attend online induction training.
You will need access to a phone to make calls and access to emails to receive information regarding your calls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers who can meet with our clients in and around Central London on a regular weekly or fortnightly basis for at least six months, longer if possible.
Your meetings might involve sitting and chatting in our clients home or going out together, for a walk, a talk in a coffee shop, for a wonder around the shops, or even visiting places of interest, museums for example.
Our clients are older 1st and 2nd generation Scots living in London who are lonely or socially isolated, and would benefit from regular companionship. Our service works across London, currently, we have clients waiting in Islington, Camden, Tulse Hill, Brockwell, Putney and other areas.
We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events newsletters and more!
Giving someone who is lonely, socially isolated, or needs someone to venture out with,the simple gift of time and companionship could make the world of difference to their emotional and physical wellbeing, As one of our Buddies said recently, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”
Please note, this is an unpaid voluntary role and applicants must be living in or around the London area.
Please contact us for more information, and a very warm welcome!
Skills & Characteristics Required for Befriending are:
- Able to hold a good conversation and listen well
- Friendly, warm, non-judgemental
- Honest, trustworthy, reliable and committed to helping others
- Empathy and patience
- An understanding of the need to work within the framework of our policies and procedures.
We will process a DBS check for all successful applicants and request two references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.
Volunteers will be supporting people remotely, in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.
The companion service volunteer can choose to be:
• A companion telephone/video caller
• A companion within the person’s home
• A companion outside the person’s home
• Or a combination of all three.
Examples of the type of support the service offers include:
• Telephone / video calls for an older person/s on a regular basis at a mutually agreed time for a friendly chat.
• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.
• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.
• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups.
• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.
We are looking for the following skills/interests:
• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.
• Commitment to complete our Volunteer Report Form accurately and regularly.
• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.
• Digital literacy for those volunteers who choose to participate in this type of activity.
Please do note, however, that at the moment we are not looking for Volunteer Telephone Companions.
We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.
Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a proactive fundraiser and looking to support a small charity? We're looking for 2 energetic and enthusiastic fundraiser volunteers to increase the fundraising opportunities for the charity as well as developing corporate partnerships, legacy giving, individual giving and major donors. This role may also include:
- Develop new and imaginative fundraising activities, many of which involve organising events
- Project manage fundraising events, from inception all the way through to evaluation
- Recruit and promote supporters and volunteers for challenge and national events.
- Assisting with researching and approaching corporate entities for event sponsorships, partnerships, Charity of the Year partnerships, and donations from corporate foundations
- Writing emails and speaking with potential partners about the work of Burning Nights CRPS Support with the aim of securing funds for the organisation
- Helping to maintain the fundraising database, ensuring accuracy and consistency of all records;
- Development in fundraising opportunities
- Keeping in contact with current & past donors and assisting in finding new donors
- Communicating with past fundraisers and encourage them to consider fundraising in the future
- Assist in marketing our events
- Development / Improvement of fundraising support (e.g fundraising packs and materials)
- Create fundraising & donation posts for social media & email marketing
Key & Desirable Skills:
- Fully computer literate and fully able with the main Microsoft Office tools including Word, Excel, Access, PowerPoint as well as the internet and email
- Knowledge of using CRM systems or ability to learn
- Outgoing, friendly and proactive character
- Good initiative and ability to work with little direct supervision but will ask when help is needed
- Be comfortable volunteering within a small team or by yourself
- Good communication skills - Ability to communicate effectively at a number of different levels
- Ability to communicate effectively by telephone, written correspondence and in person
- Experience of writing funding proposals and working in fundraising would be an advantage
- Strong organisational skills
- Knowledge of corporate fundraising techniques including Charity of the Year, sponsorship, donations, marketing would be an advantage
- An ability to present and engage potential partners/sponsors in a compelling way
- Maintaining strict confidentiality
Practical Considerations:
- Age over 18 only
- Expenses will be given in line with the charity’s expenses policy
- It is an indoor role at one site – your home, but occasionally meetings are held in other offices and in the office of the charity or online
- This role is suitable for people wanting to learn new skills as well as improve previously learnt skills
Not sure if you have the right skills? Then contact us or apply as you may have some great translatable skills that would be applicable for this role!
About the Charity: Burning Nights CRPS Support is a UK wide charity that works to improve life for those living with Complex Regional Pain Syndrome (CRPS), their families, loved ones, carers and friends. As a charity we raise awareness about the condition amongst the public, health and legal professionals by providing CRPS awareness sessions so that patients can be diagnosed quicker to enable treatment to start more rapidly.
Application Process:
Apply on Charity Job with CV and covering letter telling us why you would be a good fit for our charity
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.