Support At Home Volunteer Roles in Shrewsbury, Shropshire
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You will be supporting older people through weekly visits to their home. The role involves providing short term (6-8 weeks only) practical support (no personal care) to vulnerable adults.
· Support can include low level support such as having a cup of tea and a chat, light shopping, light snacks.
· Support with companionship and support to rebuild confidence to regain or develop independence.
Some clients may require additional support for tasks such as digital inclusion which volunteers (if they want to be) can be trained to provide.
We are particularly looking for volunteers in Worthing, Crawley, Horsham, Bognor, Chichester and Mid Sussex but please feel free to apply wherever you live in West Sussex.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide on-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
We’re particularly looking for applicants from the Scottish Borders, Midlothian, Edinburgh, Kirkcaldy and Fife, Dundee and Angus, West Coast of Scotland, Dumfries and Galloway, East Lothian, West Lothian, Highlands (AB and IV postcodes).
*Good communication skills;
*Customer focused approach
*Natural tech user
*Problem solving skills
*Empowering attitude
This role requires membership of the PVG (Protecting Vulnerable Groups) Scheme (Adults).
This role requires 2 references
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Family Lives operate a free confidential helpline for anyone experiencing difficulties in their family or relationship.
Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website.
We are a national service with home-based call takers county wide and we also have a call centre in Old Hatfield Hertfordshire. Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can lasts around half to one hour.
We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home.
You need to be a UK resident.
Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support. We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.
We have call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link.
You would need to be able to attend all five sessions from one of these remote training groups and be available on four occasions to listen into calls, this can be organised remotely.
Remote Call Taker Training Dates:
June Saturday training dates:
Module 1 – Saturday 8th June
Module 2 - Saturday 15th June
Module 3 – Saturday 22nd June
Module 4 – Saturday 29th June
Module 5 – Saturday 6th July
10am to 2pm
OR
June training dates:
Module 1 – Monday 10th June
Module 2 – Wednesday 12th June
Module 3 – Monday 17th June
Module 4 – Wednesday 19th June
Module 5 – Monday 24th June
10am to 2pm
Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
Remote Family Support Volunteer – Live Chat
We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.
Organisational values:
Mission: We build better family lives together.
Vision: Families should have access to active support and understanding.
Values: Trustworthy, Compassionate and Collaborative
Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.
Supervised by: The Shift Supervisor
Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:
·Provide emotional support to family members via our live chat service
·Use the Family Lives support model and tools to provide an empathic responses
·Ensure that all service users receive a high quality experience
·Sign post users to other agencies for information and additional support
·Complete conversation data records
·Alert the shift supervisor to any difficult situations
General: Volunteers should be willing to:
·Attend the relevant volunteer training
·Maintain confidentiality and adhere to the other policies and procedures of the organisation
·Participate in regular support, supervision meetings and learning sessions as agreed
For home based volunteers only:
·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home
·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties
Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.
Location: working remotely from home
You need to be a UK resident
Supervision and Support:
·Supervision during shifts
·Debrief after every shift
·1 to 1 supervision every 6 months
·Staff available outside of shift within office hours
·Annual review
The Benefits of Volunteering:
·Satisfaction in making a real and lasting difference to families who are struggling
·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience
·Being part of a team of Family Lives volunteers and staff
·Personal development
·Opportunities to meet and interact with a wide range of people
·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre
·Flexible hours
Volunteer Person Specification. We are looking for individuals who:
·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role
·Have an ability to respond empathically to emotional content
·Good written and verbal communication
·Have good keyboard skills and IT skills, with a minimum of 50 wpm
·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting
·Have a fluent, descriptive and expressive use of English
·Can remain open minded and non-judgemental
·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures
·Willing to commit to attending regular supervision and support sessions
·Willing to work as part of a team
·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.
Our next training groups are:
June Saturday training dates:
Module 1 – Saturday 8th June
Module 2 - Saturday 15th June
Module 3 – Saturday 22nd June
Module 4 – Saturday 29th June
Module 5 – Saturday 6th July
10am to 2pm
OR
June training dates:
Module 1 – Monday 10th June
Module 2 – Wednesday 12th June
Module 3 – Monday 17th June
Module 4 – Wednesday 19th June
Module 5 – Monday 24th June
10am to 2pm
Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
We particularly require volunteers who are based in Herefordshire, Warwickshire, Staffordshire, Worcestershire and Shropshire.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
*This role requires an enhanced criminal record check
*This roles requires two references
*Good communication skills
*Customer focused approach
*Natural tech user
*Problem solving skills
*empowering attitude
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them. Opportunity available in the following postcodes: SP, SN, DT, BH, BA, EX, PL, TA, TQ and TR
*This role requires an enhanced criminal record check
*This roles requires 2 references
*Home visits and venues across your local area. Access to telephone and email is required.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
- Good communication skills
- Customer focused approach
- Natural tech user
- Problem solving skills;empowering attitude
-
Home visits and venues across your local area. Access to telephone and email is required.
- This role requires an enhanced criminal record check and 2 references.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
*Identify and resolve computer problems; Install hardware, software and upgrades; New technology training; Support people with IT development.
*Helping blind and partially sighted people to use tech in their own home.
*Helping people remotely.
*Use our online system to manage requests for technology help and update progress to resolve problem.
*Customer focused approach; empowering attitude; Good communication skills; Natural tech user; Problem solving skills.
*Understanding Sight Loss Pack; Induction; Expenses; Support from Volunteers and Staff.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
*Identify and resolve computer problems; Install hardware, software and upgrades; New technology training; Support people with IT development.
*Helping blind and partially sighted people to use tech in their own home.
*Helping people remotely.
*Use our online system to manage requests for technology help and update progress to resolve problem.
*Customer focused approach; empowering attitude; Good communication skills; Natural tech user; Problem solving skills.
*Understanding Sight Loss Pack; Induction; Expenses; Support from Volunteers and Staff.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Quilombo UK is looking for an IT specialist to join their national volunteering team working from home. By joining Quilombo UK you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provide you with great opportunities for development in many different areas.
What will the role entail?
- Adding new volunteers to google systems
- Managing Passwords
- Google Drive maintenance
- Integrator Management (software that links to MT)
- WhatsApp / Alternatives
- Managing website structure
- Support for online database for interactive products
- Making sure all accounts are safe and secure
Some Skills that are preferred:
- Time management
- Problem solving
- Basic IT skills
- Database management
- Organization
REQUIREMENTS
- Will require references
- Own computer or secure access to one
- Relevant qualifications or training
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Job Types: Part-time, Volunteer, Internship
Contract length: 16 weeks
Expected hours: No less than 12 hrs per week
Benefits:
- Work from home
Schedule:
- Day shift
- Flexitime
Work Location: Remote
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
- Good communication skills
- Customer focused approach
- Natural tech user
- Problem solving skills
- Empowering attitude
- This role requires an enhanced criminal record check and 2 references.
Additional location information
-
We really need people in the Lincolnshire, Derby and Northampton areas. Home visits and venues across your local area. Access to telephone and email is required.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
Currently volunteers are needed in Stockton on Tees, Middlesbrough, Redcar and Cleveland.
- Good communication skills
- Customer focused approach
- Natural tech user
- Problem solving skills
- empowering attitude
-
Home visits and venues across your local area. Access to telephone and email is required.
- This role requires an enhanced criminal record check
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them. If you live in the South East we would love to hear from you, particularly if you live in Hampshire or the BN postcode area.
- Good communication skills
- Customer focused approach
- Natural tech user
- Problem solving skills;empowering attitude
-
Home visits and venues across your local area. Access to telephone and email is required.
- This role requires an enhanced criminal record check and 2 references.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role in a nutshell:
In this volunteer role, you will be based at home and helping older people via the telephone to access and connect with services locally or nationally. Through research and making telephone calls on the older person’s behalf, your input and support will help empower them to become more confident and less isolated.
What will you be doing?
The role of a Connect and Support Service Volunteer is incredibly varied and always person-centred. On one day you may be supporting an older person to feel less lonely, encouraging them to meet other people by finding out about social activities, making connections, and checking with them that all's gone well. The next you may be organising transport for someone with mobility problems to ensure they can benefit from their local day centre or lunch club. Someone else might benefit from your support in helping them to find a trusted gardener or handyperson so they can maintain their home. Or, you might make a call on someone’s behalf if they don’t feel confident to do so themselves. For others, you might highlight the support that their local Age UK, or similar organisation can offer may be all they need. No day is the same in this vital role!
How would you be supported in this role?
As part of the Connect and Support Service Team, you will receive full training and undertake an induction to ensure you feel confident in your new role as a Connect and Support Service Volunteer. We will provide access to regular check-in and support sessions with the team as well as a peer support network with other volunteers. Age UK will also reimburse you for agreed expenses you incur related to the role.
Why do we need volunteers in this role?
Volunteers enable the Connect and Support Service to reach a greater number of older people in need of support and to provide additional time and focus using their range of experience and skills.
Additional information:
Volunteering in this role must take place between Monday and Friday, 9am – 5pm.
What skills, interests or experience might be helpful in this role?
Older people are at the heart of everything we do at Age UK. While full training and ongoing support are provided to enable you to excel in this role, having a pre-existing understanding of some of the challenges people in later life may face, along with an awareness of the services and support that may be available to them will be particularly useful. In addition, effective verbal and written communication and IT literacy are important in this role.
The client requests no contact from agencies or media sales.