Support Engineer Jobs in Birmingham
At Birmingham Hospice, our teams are committed to improving the quality of life for people living with life-limiting conditions and supporting their families and loved ones during one of the most challenging periods they’ll ever face.
Within the ICT team, we aim to ensure that our organisation and our colleagues can work capably and efficiently. Our perfect colleague should have a wealth of knowledge spanning various technologies and ability to use these skills to track, troubleshoot and deliver five-star solutions, while meeting SLAs.
You'll be on the move—traveling across the city to shops, hospices, and homes to deliver hands-on, face-to-face IT support and therefore, this role requires flexibility, including occasional flexibility in working hours required to support some of our colleagues and work locations.
From managing field service tickets end-to-end, to optimising network and server maintenance, you'll ensure seamless tech operations. You'll collaborate with fellow professionals to refine troubleshooting processes, document key activities, and keep our systems running smoothly, and provide accurate insights and solutions to drive continuous improvement, growth and efficiencies in our service.
If you’re keen on the varied nature of the role, and if developing over time through our development resources and peer learning aligns with your own personal growth mindset, we’d love you to apply.
The following qualities/experience are essential:
· Advanced in-depth Windows 11 & Office 365 knowledge
· An independent, self-starter who consistently demonstrates a strong and productive work ethic, the utmost professionalism, and excellent communication skills.
· Demonstrable face to face and remote customer relationship skills and experience.
· Strong customer and delivery focus, with a desire to meet and exceed customer expectations.
· A highly collaborative and supportive approach and committed to teamwork at the highest level, to help others succeed, striving for achievements at personal, team and organisation levels.
· Capable of learning and adopting new skills and knowledge, and ability to pick up on technical and business challenges quickly.
· Desire to learn IT Infrastructure Domain knowledge/ expand current knowledge and expertise.
· Full, valid UK Driving Licence
To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.i
Registered Charity
101 - 500
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.
The client requests no contact from agencies or media sales.
Thank you!
Are you a proactive and analytical thinker with a passion for making a real impact? Join us as a Senior Business Analyst and play a vital role in transforming the lives of young people.
In this dynamic role, you’ll lead business analysis across multiple technology projects, ensuring timely delivery and high-quality outcomes. You'll work closely with stakeholders to gather and analyse requirements, drive business case development, and identify process improvements that enhance efficiency. Collaborating with change and transformation teams, you’ll help shape and prioritise strategic roadmaps, turning business needs into impactful solutions.
You’ll also contribute to our Business Analysis Community of Practice and work with data teams to leverage insights that support decision-making. Your expertise will help evaluate risks, dependencies, and business impacts while ensuring quality assurance across major deliverables.
If you're ready to use your skills to drive real change, apply now and help shape a brighter future for young people!
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Financial & Administration Officer
Part-time home-based role with flexible working hours
The Douglas Bomford Trust is a small grant-making charity supporting those who work in and study the broad field of agricultural engineering.
The administration of the Trust is undertaken by a Technical Secretary (TS) and a Financial Administration Officer (FAO), the Technical Secretary being responsible for dealing with applications and ongoing awards, and associated activities.
The current Financial Administration Officer wishes to stand down at the AGM to be held in November 2025, having worked with the Trust since 2007. It is hoped that the successful candidate will attend the April Trust General Management Meeting (scheduled for 9th April 2025), then liaise with the current FAO to gradually assume responsibilities over the summer months ready for November AGM. Experience in or familiarity with the agricultural or education sector would be useful for this role.
The primary duties of the role are:
· the maintenance of the Trust records, both financial and general,
· paying of grants etc
· working with the TS to plan and hold trustee meetings, including taking minutes
· updating the Trust website
· maintaining records for Charities Commission and Companies House
The role is undertaken on a self-employed basis, with hours worked charged quarterly; the proposed hourly rate being £30/hour. The hours are variable but generally average at 140-150 hours pa. Trustees’ meetings are held twice yearly usually in April and November, with the workload being heavier in preparation for and after these two meetings. (Latterly, one of these meetings is held virtually and one at an institution in receipt of a grant for a PhD student etc.) Other ad hoc meetings with investment managers, trustees may be attended (often virtually).
Liaison with TS is by phone/Zoom etc.
The registered office of the Trust is currently at Cranfield, within the offices of the Institution of Agricultural Engineers; archives are stored at this location. However, the role does not require regular access to these, and a potential candidate is not required to be local to this site.
How to apply
Please submit CV (including contact details for 2 references) and covering letter by Monday 31st March 2025.
The client requests no contact from agencies or media sales.
Thank you!
CEO
We’re looking for a new Chief Executive Officer to lead our vital work, bringing their expertise in data and technology and their passion for nature to drive the NBN Trust forwards.
Position: CEO
Salary: £65,575 – £68,854 depending on experience.
Location: Fully remote, working from home, with some travel.
Contract: Permanent.
Hours: 35 hours per week. Flexibility regarding working pattern.
Closing date: 9am, Friday 11 April 2025
Interviews: 1st round, week commencing w/c 28 April. 2nd round, week commencing 5 May.
The NBN Trust is a nature charity with a difference. Our mission is making data work for nature. The UK is one of the most nature-depleted countries on Earth and, if we’re to stand any hope of fixing it, we’re going to need data. Lots of data. “What gets measured gets done”, as the saying goes. We need to understand what we’ve lost and what remains. We need to set targets for nature’s recovery. And we need to measure success as nature turns the corner and starts to make a comeback.
That’s where the NBN Trust comes in. We support the entire UK conservation movement by providing public access to the wildlife data that’s needed to make good decisions for nature. We’re a conservation charity, tech charity and people charity rolled into one – a unique combination!
You’ll be responsible for:
· Driving the delivery of our strategy and vision of making data work for nature.
· Developing and maintaining excellent relationships with our partners, funders and stakeholders.
· Overseeing the day-to-day management of the NBN Trust, ensuring financial sustainability, staff performance and wellbeing, and good governance.
We’re looking for someone with a data or digital background, with a track record of overseeing the delivery a high-quality user experience through digital products and commercialising data or digital services. Passion for nature conservation is essential, as well as a desire to engage with the many natural history specialists who contribute data to the NBN Atlas. We’re looking for an ambitious individual with an agile, entrepreneurial mind-set, who can drive income generation and growth.
The ideal candidate understands what an excellent data platform looks like and how to continually evolve this to keep up with trends and developments. Attention to detail and ability to horizon-scan is key in overseeing the Trust’s projects and key work streams and ensuring good governance. The NBN Trust is a small team, with a big responsibility, undergoing a period of change, and your role will be to steer the staff through this change and deliver the NBN Trust’s strategy.
We’re a 100% remote-working charity, so you’ll need to be comfortable and effective working from home. The whole team meets up four times a year for in-person team meetings (in London and other locations around the UK). The post holder may be required to work occasional weekends and evenings.
Applicants must reside in the UK and be eligible to work in the UK.
We’re an equal opportunities and Living Wage employer. We welcome all applicants, and we’re striving to create an inclusive and diverse team. If you’re interested in joining us, please read the Job Pack – and get in touch if there’s anything you’d like to ask.
When applying, if possible, please also complete and return the EDI Recruitment Questionnaire. This is not mandatory but will ensure we can gather information across a range of questions such as ethnicity, religion, working background, etc. to monitor the diversity of applicants.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
