Support group volunteer volunteer roles in wimbledon, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.
Our Work Environment Includes:
- On-the-job training
- Growth opportunities
- A relaxed atmosphere
- Flexible working hours
Job Description
SAPUK is looking for volunteers to assist with our support services, which run daily from 6am to 11pm. Volunteers will engage through our instant messaging support line, which operates via Meta and offers anonymous communication via our website. The service is managed through a free app, available for download on all smart devices.
Over the years, our dedicated team has supported countless individuals, helping them overcome feelings of distress and guiding them away from the darkness. As a volunteer, you’ll be part of a compassionate team, committed to providing life-changing support.
SAPUK offers regular training to help volunteers enhance their skills and gain invaluable experience. Volunteers will become part of a supportive, collaborative team that prioritizes mental health and the well-being of both those we serve and our volunteers.
Volunteer Requirements:
- A minimum of 6 hours per week (one shift, or split into two 3-hour shifts).
- Flexible shift options to fit your schedule, with shifts ranging from 6am to 11pm.
- We’re looking for individuals who can commit to at least one shift per week, though we’ll work to accommodate your availability.
Shift Patterns Available:
- 6am - 12pm
- 6am - 9am
- 9am - 12pm
- 12pm - 6pm
- 12pm - 3pm
- 3pm - 6pm
- 6pm - 11pm
- 6pm - 9pm
- 9pm - 11pm
Application Process:
- You must be based in the UK (no overseas applications accepted).
- Strong attention to detail and excellent communication skills are required.
- Strong proficiency in English is essential.
- Successful candidates will be contacted to complete an application and confidentiality form and provide two references (one work-related, one educational or work-related).
- Following the submission of the forms and references, we’ll arrange a call to discuss the role, then provide you with a training video.
- Volunteers will be added to our WhatsApp groups, and you’ll begin shadowing more experienced team members before taking on your own chats.
- Shadowing typically requires 9-18 hours, depending on your confidence level.
Please note: This role may be distressing at times. Our team is incredibly supportive, and volunteers are encouraged to reach out to team members whenever necessary.
Person Specifications
If you’re passionate about mental health and want to help those in need, SAPUK is the place for you. As a volunteer, you’ll make a significant difference while joining a caring and selfless team.
Requirements:
- Must be 18 or older.
- Minimum commitment of 6 hours per week, with flexible scheduling options.
- Must have WhatsApp and Facebook (or be willing to get them).
- A working email address and phone number linked to WhatsApp are required.
- Willingness to download an additional app and join multiple WhatsApp groups to communicate with the SAPUK team and support individuals.
Benefits:
- Remote work (work from home)
- Gain valuable experience
- Be part of a supportive team
- Work flexible hours, including days, nights, and weekends
- Volunteer benefits package
Job Type:
- Volunteer
Location:
- Remote (UK-based applicants only)
Job Type: Volunteer
Pay: None (Voluntary)
Expected Hours: Minimum 6 hours per week
Schedule:
- Day shift
- Night shift
- Weekend availability
Licence/Certification:
- DBS (preferred, not essential)
Work Authorization:
- Must be based in the UK
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Could you be one of our new trustees?
We currently have space on our Board for up to eight new Trustees who want to work with us to help improve university communities so that every student gets the mental health support they need to reach their goals.
At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact.
You may be thinking that you don't have the experience because you haven't been a trustee before, or because charity governance isn't your field. Think again!
Here's what you DO NEED need:
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Commitment to our vision - a world where no student is held back by their mental health
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Experience in 1 or 2 of the following areas:
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Current higher education students
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Professional higher education sector expertise
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Legal expertise
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Fundraising and income generation expertise
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Equity, diversity, inclusion, belonging, intersectionality and anti racism expertise
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AI and technology expertise
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Campaigning, advocacy, community organising and/or public affairs expertise
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Marketing and brand awareness expertise
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People and culture, HR, organisational development or leadership development expertise
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And what you DON'T need:
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Previous experience of trusteeship
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Experience in charity law or working with a charity
Both experienced and aspiring trustees have much to bring to our table: we are looking for fresh perspectives and seasoned knowledge alike.
Key responsibilities
Student Minds Trustees are expected to commit to the following:
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Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm.
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Preparation and attendance at two board away days each year, usually from 12.30 - 5 pm. Board away days are in person and usually take place in Leeds. Travel expenses can be claimed.
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Ad-hoc meetings and conversations with the senior management team as required. This usually constitutes approximately a further five working days a year.
If appointed, you will receive the training and onboarding you need to be a confident, contributing member of the board. We are also able to provide you with a board buddy to support you in your first few months.
So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!
How to apply?
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For more information about the role responsibilities please follow the link
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Download and complete our application form, which is available on the link
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Complete the Equality Monitoring Form.
Application process
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Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date
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Interviews: 29th or 30th January (general Trustees) or 5th February (Student Trustees) with a Trustee and CEO
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Appointment: subject to approval by the Student Minds Board.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
Education Outreach Volunteers support the Reptile Centre by assisting with community education sessions, school visits, events, and public engagement activities. Volunteers help promote reptile welfare, conservation awareness, and responsible pet ownership. This role is ideal for people who enjoy working with the public, have an interest in animals, and want to make a positive impact in the community.
Key Responsibilities
Support Educational Sessions
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Assist staff during school visits, workshops, and community outreach events.
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Help set up and pack away educational materials, displays, and activity stations.
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Support the delivery of interactive demonstrations (with or without live animals, depending on training).
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Engage with visitors, answer basic questions, and help create a welcoming learning environment.
Animal Handling (Optional Based on Training)
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Handle reptiles safely during sessions once trained and approved by senior staff.
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Support welfare checks and ensure animals are comfortable during events.
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Help maintain safe handling practices with the public.
Community Engagement
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Represent the Reptile Centre positively at fairs, open days, fundraising events, and exhibitions.
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Share information about the centre’s conservation work, rescue stories, and how people can get involved.
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Encourage visitors to support fundraising campaigns and ongoing community initiatives.
Event Support
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Assist with coordinating groups during onsite and offsite sessions.
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Help manage queues, guide groups, and provide general visitor support.
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Prepare craft materials, activity sheets, or demonstration equipment.
Practical Support
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Help maintain the cleanliness and organisation of education and outreach equipment.
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Support the preparation of educational resources and displays.
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Assist with basic administrative tasks such as feedback collection or session records.
Skills & Qualities Needed
Essential
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Friendly, reliable, and comfortable speaking with the public.
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Enthusiastic about reptiles, wildlife, conservation, or animal education.
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Willingness to learn and follow safety and welfare guidelines.
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Good teamwork skills and a positive, helpful attitude.
Desirable
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Experience working with animals, children, or in an educational setting.
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Confidence handling reptiles (training will be provided).
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Knowledge of reptile care, conservation, or science communication.
What We Provide
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Full training in reptile handling, welfare, and safe educational practice.
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Safeguarding and health & safety guidance.
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Support from staff and fellow volunteers.
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Opportunities to develop skills in public speaking, education, and animal care.
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Experience that can support future employment or studies in animal care, conservation, or education.
Time Commitment
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Flexible volunteer shifts available (weekdays, weekends, or event-based).
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Volunteers can offer as much or as little time as they are comfortably able to.
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Outreach events may require occasional travel with staff.
Additional Requirements
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Minimum age (centre-specific, often 16+ or 18+).
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Willingness to undergo basic training and follow centre policies.
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Some roles may require a DBS check (depending on involvement with children).
Benefits of Volunteering
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Make a meaningful contribution to reptile welfare and conservation education.
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Gain confidence and skills in presenting and public engagement.
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Work closely with a variety of reptiles and learn from experienced handlers.
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Join a supportive team and become part of the centre’s community.
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Opportunities to assist in fundraising that supports vital veterinary and rescue work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What will you be doing?
Depending on your skills and availability, you may support with:
- Welcoming and engaging women participants into the session
- Helping to set up and pack down the space (chairs, refreshments, sign-in sheets)
- Supporting the delivery of group activities (e.g. creative arts, health talks, mindfulness)
- Listening and signposting women to staff or support services
- Supporting guests with form-filling, where relevant
- Encouraging peer connection and reducing isolation
- Assisting with data collection, light admin or feedback forms
You will be supported to work within WSUP’s trauma-informed and psychologically informed (TIC/PIE) approach. Lived experience is welcome but not essential.
What are we looking for?
Skills and Qualities Needed
- Friendly, empathetic and non-judgemental
- Able to maintain confidentiality and professional boundaries
- Comfortable working in a trauma-informed, women-only environment
- Good listening and communication skills
- Reliable, consistent and open to feedback
- Ability to work as part of a diverse team
- Commitment to inclusion, safety and empowerment of women
- Any well-being qualifications/experience that could help in delivering and developing ideas to provide to the women (not essential)
Lived experience (e.g. of homelessness, violence, migration, or mental health issues) is welcomed and respected.
What difference will you make?
WSUP is a grassroots charity supporting people experiencing hardship and/or housing instability across Royal Borough of Greenwich. We work with people facing poverty, homelessness, substance misuse, trauma, and health inequalities. Our support is holistic, inclusive, and rooted in lived experience.
WSUP is committed to creating safe, inclusive, and empowering spaces, particularly for women who may have experienced trauma, discrimination or marginalisation. This includes our Women Wednesday programme – a women-only community session offering practical support, creative wellbeing activities, peer connection, and access to health and housing services.
Before you apply
This will be starting on Wednesday 5th November 2025. You can apply after this time and during the 5 months.
If you would like to volunteer with us, please send us an email as per instructions below.
We will then send you an initial contact form, an invitation to come in to WSUP and then a final application where references will be sent for, and then a DBS check will be provided by WSUP.
Our ambition is to prevent and ultimately end homelessness within our local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: Our scholars are eager to meet graduates and professionals who can support them in achieving their ambitions. Mentors are mainly responsible for providing support and career advice to pupils. Mentors must also be committed to supporting us at our events, which take place in the evenings and on Saturdays throughout the term. These events include our scholar enrichment days, our parent and pupil information sessions and our volunteer social events which are held in London.
Availability: Mentors must be available for approximately 2-3 hours a month to meet with their mentee, and discuss via phone, email or in person. There is a minimum commitment of one year (three terms).
In addition to this, you will need to support a minimum of 2 events throughout the year. Enrichment and skill-building events for our scholars usually take place in the evenings and at weekends, with events ranging from 2-8 hours in length.
Location: Mentoring sessions and events can take place online or in person.
Responsibilities:
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Working collaboratively with parents to give students guidance and advice on how to achieve their aspirations
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Informing pupils of opportunities to them so that they can achieve their aspirations
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Meeting with pupils for one to one mentoring sessions
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Supporting pupils with university, sixth form or job applications
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Monitoring and reporting on each pupils progress
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Giving feedback to parents and programme coordinators
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Working collaboratively with other tutors and mentors
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Supporting at events including:
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Collaborate effectively with other volunteers within the events team
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Assist with setting up and clearing up at events
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Support workshop facilitators with managing groups of young people or parents
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Assist with the coordination of lunch or refreshments for attendees
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Assist the event coordinator with ensuring the health and safety of attendees and overall risk management at events
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Give feedback to the event coordinators and programme managers at the end of each event.
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Person specification:
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Be passionate and committed to tackling educational inequality
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Enjoy working with children and young people
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Be educated to a minimum of degree level or equivalent
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Possess strong communication skills both written and verbal
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Be punctual and organised
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Be able to remain calm under pressure
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Have excellent time management skills
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.
We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals are used by thousands of learners in prisons and the community to improve reading skills.
Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.
We are looking for volunteers who are able to work alone, able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons. Due to the nature of the role, prison security vetting will be required.
We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: YourGateway2Success (Charity no. 1199249)
Location: Croydon and surrounding areas
Hours: Flexible, voluntary position
About Us
At YourGateway2Success, we empower young people aged 16–25 to thrive through mentoring, skills training, advice, and community activities. We believe every young person deserves the chance to arrive with a dream and leave with a future.
Job description
We are looking for Youth Mentor Volunteer to empower and uplift young people, specifically those aged 16-25, who reside in the Croydon and the surrounding areas, by providing the support and opportunities they need to thrive. We are committed to creating a brighter future where every young person has the tools and confidence to succeed.
Key Responsibilities
- Mentor and guide young people through one-to-one or group sessions
- Support delivery of workshops, skills programmes, and community activities
- Act as a positive role model, promoting confidence and personal growth
- Assist with events, outreach, and recreational projects
- Provide encouragement to help young people achieve their goals
What We’re Looking For
- Good communication and listening skills
- Patience, empathy, and a genuine interest in supporting young people
- Willingness to work as part of a team
- Commitment to our mission and values
- Previous youth work or mentoring experience is helpful but not essential full training provided
What We Offer
- Training and ongoing support
- Valuable experience in youth and community work
- Opportunities to develop leadership and mentoring skills
- The chance to make a real difference in the lives of young people
Additional Information
This role is unpaid.
Send your CV and a short statement on why you’d like to volunteer as a Youth Mentor.
We create inclusive, supportive environments where young people can build self-belief, discover their potential, and prepare for a brighter future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To help share moral story videos, which are currently on youtube and resources with parents, teachers, schools, Sunday schools, and children’s groups — so more children can access messages of kindness, confidence, and emotional understanding.
What You’ll Do:
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Share stories in parent/teacher WhatsApp groups (only where appropriate)
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Send links to teachers, Sunday school leaders, and youth group organizers
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Suggest stories for school assemblies or “circle time” discussion
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Help identify new communities who may benefit from the stories
Perfect For:
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Parents
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Teachers
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Teaching Assistants
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Church/Sunday school helpers
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Caring adults who want to support children emotionally
No experience required — just a kind heart.
Time Commitment: 1–2 hours per week (flexible, self-paced)
Location: Online / Remote
The client requests no contact from agencies or media sales.
WANTED: Local Legends. No Cape Required.
Some kids climb trees.
Some build rockets from cardboard boxes.
Some are learning how to light a fire without burning their eyebrows off.
They’re curious, messy, hilarious – and they need YOU.
At 23rd Poplar Scouts, we’ve got a growing bunch of Squirrels, Beavers, Cubs, Scouts, and Explorers (ages 4 to 18) who are bursting with energy, questions, and potential.
And we’re looking for more grown-ups (yes, you!) to join our crew of volunteers.
Here's the deal - we don’t care if you can’t tie 12 knots or survive a week in the woods with just a spork or whether you're a parent, student, working professional, or retiree.
We do care if you:
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Enjoy seeing young people grow in confidence
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Like a laugh
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Are reliable
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Are up for trying something new (even if it involves glitter, tents, or biscuits)
You could help once a week, once a month, or just whenever you can. We’ll show you the ropes, give you some training, and promise not to make you wear shorts in winter.
This is about community, confidence, and connection – and giving young people a place to feel like they belong.
Sound good?
!!!Click on apply and share a few details about yourself.
Join us at 23rd Poplar Scouts and help shape the future, one adventure at a time.
Volunteer roles available in:
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Squirrels (4–6 yrs) – storytelling, play, and first friendships.
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Beavers (6–8 yrs) – crafts, games, and learning new things.
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Cubs (8–10½ yrs) – exploring, teamwork, and outdoor skills.
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Scouts (10½–14 yrs) – adventure, responsibility, and independence.
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Explorers (14–18 yrs) – leadership, community service, and big challenges.
As a group, we set out to produce lasting memories and experiences that our members wouldn't get anywhere else.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Zumba is an upbeat and lively dance that will put a smile on everyone’s face. Are you qualified to deliver a Zumba class and would like to give back to the community?
We are recruiting for a volunteer to bring some positive energy, fun and demonstrate the health benefits of Zumba for the women in our refuge!
What you will be doing
- Coordinate and set up a weekly Zumba class
- Inspire and motivate women to take part in the sessions and take a role in planning/designing upcoming sessions
- Create a fun and safe space for individuals to express themselves through Zumba
- Encourage members of the group to connect and relate to each other through expression of Zumba
The skills you need
- Qualified to teach Zumba
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages participation
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an enthusiastic volunteer to host our bingo group! If you enjoy engaging with people, have a passion for games and want to make a difference in your community, this is the role for you!
What you will be doing
- Lead monthly bingo sessions, ensuring a smooth and fun experience for all players
- Help players understand the rules, answer questions, and assist with any issues that arise.
- Create a lively, welcoming, and fun environment that encourages social interaction.
- Announce game progress, call numbers, and congratulate winners.
The skills you need
- A warm and friendly personality and ability to create a positive environment.
- Good verbal skills, a clear and confident speaking voice, and the ability to explain rules clearly to diverse players.
- Patience and ability to resolve issues if they arise
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ‘be you’ project aims to provide a safe and inclusive space in every Hestia refuge to support women to gain confidence, socialise, develop and most importantly enjoy themselves!
Each refuge will have a weekly or bi-weekly meeting, where all the women will be invited to join. There will be tea, coffee, juice, cake and fun activities such as knitting, colouring, jewellery making and much more.
What you will be doing
- facilitating an agreed time table of weekly activities for the women in the refuge to include set up, explaining any instructions, assisting women to complete the activities, keeping track of activity materials and keeping a note of needed replacements for staff to re-order
- Visit a refuge or refuges on a regular basis (once a week or once every other week).
- Purchase and bring refreshments and snacks (you will be given the money to do this)
- Facilitate each group – this will include chatting with the women about that week’s topic and what support the ‘be you’ project can offer them.
- Engaging with the women to find out how the activities are going and keeping staff up to date on feedback and on any suggestions for new activities or improvements
- Keep records and feedback important information to your supervisor.
The skills you need
- Compassionate, caring and patient nature
- Ability to maintain confidentiality
- Knowledge on useful life skills
- Good communication skills
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for trained or experienced Mckenzie friends to offer some scottish family law legal advice on our groups. We have a few volunteers already but they dont know scottish law.
We are looking for someone training / trained / or have experience in family courts for Scotland
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it.
We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.
We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.
STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.
We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.
Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:
Mondays 4pm - 6pm
Thursday 4pm - 8pm
We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
About the role
Working within our Helpline Services, we’re hoping you’ll feel comfortable to:
- Take helpline calls (listening and speaking on the phone)
- Respond to webchats (reading on-screen messages and typing responses)
- Sending occasional emails
If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.
We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:
- Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
- We have a WhatsApp group where you can keep in touch with other volunteers.
- Volunteer supervisors are available for one-to-one support and discussions.
- Access the training modules as many times as you want.
Who are we looking for?
You’re likely to enjoy volunteering in the Helpline Services if you:
- have a genuine curiosity about people and their experiences
- are able to understand written and spoken English
- are comfortable enough to speak on the telephone
- are comfortable with basic email functions
- have good administration skills
- enjoy listening and talking to people
It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.
This is a volunteer role is remote, so you will need access to:
- a quiet place where you can work in privacy and not be overheard during calls
- a mobile phone or landline
- a computer or laptop
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please fill in our volunteer form that is linked to this opportunity.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.
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Can you help us to bring in the funds we need to make the food bank a success?
We are looking for a volunteer Fundraising Lead to play a significant role in shaping a fundraising strategy, help raise awareness of Bounds Green Food Bank (BGFB) and generate income through events, projects and fundraising activities.
We currently raise money through grants, individual donations and community projects. We would like to broaden our fundraising initiatives and are looking for someone to raise funds, meet fundraising targets, raise our profile with key funding partners, and inspire relevant groups to support us.
About Bounds Green Food Bank:
Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items and helping alleviate household food insecurity. We strive to promote social inclusion by supporting people and families in crisis situations and needing assistance.
The role:
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Work with the Board of Trustees to agree a fundraising strategy, including setting annual fundraising targets
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Help to develop a fundraising team
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Identify income-generating opportunities and develop projects
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Build, develop and maintain relationships to secure funding
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Provide guidance to other teams that support fundraising initiatives e.g. the Grants Writing Team, Events Team and the Communication Team
Person specification:
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Passionate about food insecurity and reducing social isolation
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Experience working in a fundraising role, including grants, trusts and foundations
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Ability and willingness to work to financial targets
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Excellent interpersonal and communication skills, and attention to detail
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Able to work flexibly and under pressure
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Ability to be creative and entrepreneurial in order to find new ways to raise funds
Benefits:
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Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)
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Join free social events for volunteers (such as picnics, walks, creative workshops and celebration events)
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Give back to the community - one of the NHS’ 5 Ways to Wellbeing!
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Gain a sense of community and meet the huge team of volunteers
PLEASE ensure your phone number and email address are on your CV!
The client requests no contact from agencies or media sales.


