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Closing in 4 days
The Chartered Society of Physiotherapy, Remote
£51,481 per annum
We have an exciting opportunity for an experienced communications professional to join our Campaigns and Regional Engagement team.
Posted 3 days ago
Alzheimers Society, Remote
£33,118 - £36,564 per year
Posted 5 days ago
Closing in 7 days
Alzheimers Society, Remote
£38,704 - £43,004 per year
Posted 5 days ago
National Council for Voluntary Organisations, Remote
£43,753 per annum, rising to £46,057 after 12 months in London (or £39,439 per annum rising to £41,742 after 12 months outside of London).
Play a key role in shaping how one of the UK charity sector's largest data estates is managed and optimised.
Posted 1 week ago
Closing in 5 days
The Care Workers Charity, Remote
£28,000 - £31,000 per year
Posted 3 weeks ago Apply Now
Age Concern Birmingham, Sutton Coldfield (On-site)
£45,000 per year
Posted 2 days ago Apply Now
Closing in 3 days
Alzheimers Society, Coventry (On-site)
£24,651 - £26,650 Per Annum
Posted 5 days ago
Closing in 6 days
The Degrees Initiative, Remote
£50,000 - £55,000 per year
The Degrees Initiative seeks a Scientific Writing and Publishing Lead to join a dynamic charity working on climate change and development.
Posted 1 week ago
Moseley Community Development Trust, Birmingham (On-site)
£11,356 ( £30,014 FTE)
Posted 5 days ago
Closing in 5 days
Alzheimers Society, Remote
£33,118 - £36,564 per year
Posted 1 week ago
Closing today at 23:30
Midland Heart, Birmingham (Hybrid)
£15,686.40 Per Annum (based upon £26,144 full-time equivalent)
Posted 1 week ago
Page 13 of 20
Remote
38349
Full-time
Temporary (FTC until 31st March 2026)
Job description

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Responsible for: Helplines Advisors and service

Salary: Point 36-39 £38,349.28 - £41,585.25 (a London Allowance of £3,299.00 will be applied to employees who live in London

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.  Please note that there are two full time positions avaialble for this role.

Benefits:

  • Friendly and collaborative working environment
  • Remote working 
  • 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
  • Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
  • Enhanced maternity, adoption and paternity pay 
  • Occupational sick pay depending on length of service and pro-rata for part-time employees.
  • Access to Employee Assistance Programme 
  • Access to staff discounts

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above

About the role:

Respect is seeking two Helplines Team Leaders. You will be the main point of contact for the team of Advisors and provide line management support along with other focused meetings that guide their work with service users.

You will manage concerns raised by Advisors and make decisions on safety actions, and deal with complaints. You will oversee the implementation of a rota system that maximises resource capacity at peak call times to meet high demands. Work collaboratively with partner agencies that deliver programmes of support for both male victims and perpetrators, and set up signposting and referral processes that supports our work.

About you:

  • At least two years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children 
  • An understanding of the root causes of domestic abuse, both individually and societal, and its effects on victims, in particular male victims 
  • An understanding of the help-seeking barriers for male victims of domestic abuse 
  • Ability to lead a team using motivational strategies that inspire and create a positive working atmosphere
  • A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, and submit to our Operations Department in word doc. format only, please. 

For an informal discussion about the role, please contact our HR Team directly.


Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above
 

Application resources
Posted by
Respect View profile Organisation type Registered Charity Company size 21 - 50

Working to end domestic abuse

tile_fill_website_images__2_.pngtile_fill_Untitled_design_-_2024-03-25T104139.463.png
Posted on: 20 May 2025
Closing date: 09 June 2025 at 17:00
Job ref: Helplines Team Leader
Tags: Project Management, Counselling, Operations, Engagement / Outreach, Ethnic Minority / BAME, Gender / Gender Based Violence, Helpline, Mental Health, Office Management, Safeguarding, Victim Support

The client requests no contact from agencies or media sales.