Support jobs in lisbon, lisbon
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Activities Coordinator
Location: Face to face delivery, based in Royal Borough of Kensington and Chelsea (RBKC) - Local Stations: Westbourne Park and Ladbroke Grove (Circle & Hammersmith and City lines)
Salary: £32,600
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may also be required to work evenings and bank holidays as required.
About the role
We are looking for an Activities Coordinator to work across multiple services within the area, to manage the running and coordination of regular activities, events, and trips for our residents. Our service provides support to residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will line manage a team of 2 peer support mentors. Our Peer Mentor role is designed for people who have lived experience of that faced by our residents. You will support with all aspects of line management and wellbeing support, ensuring they are well supported within their role.
As an Activities Coordinator, you will coordinate and deliver high quality activities and programmes which work in support to individual support places and goals, by creating a calendar of activities, celebrations, awareness months/days/weeks and events to encourage social skills and community engagement. You will also maintain effective stakeholder relationships, find new partnerships, and create a catalogue of partners which are easily accessible.
About you
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
- Ability to lead a team, and support them in achieving outcomes necessary for personal and professional outcomes
- Ability to provide advice, support and guidance to a team and residents on various areas
- Ability to work creatively and encourage creativity in others
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
About the role:
Step into a role where your leadership can spark real change - not just for individuals facing some of the toughest moments in their lives, but for your own professional journey too. As the first Service Manager at Single Homeless Project's (SHP’s) brand new Westminster Harrow Road Assessment Hub, you’ll be at the heart of a dynamic responses to street homelessness. This isn’t just management - it’s the chance to lead a skilled, passionate team delivering intensive, life-affirming support in an area with some of the highest levels of need in London. Every day brings new challenges, fast decisions, and the opportunity to make an immediate difference to our clients lives.
You’ll oversee a highly motivated team working quickly and compassionately to assess needs, open up housing pathways, and connect people with vital services - from healthcare and immigration advice to long-term housing and reconnection with their home boroughs. Through your leadership, you’ll ensure the hub runs smoothly and effectively, reducing time spent on the streets and creating space for lasting change. This is a role for someone who thrives on fast-paced, meaningful work and who’s ready to develop their career in a forward-thinking organisation like SHP, where innovation, collaboration and personal growth are part of the everyday.
About you:
- Strong background in homelessness, housing, or support services.
- Confident in leading multidisciplinary teams in high-pressure environments.
- Understands trauma-informed care and the importance of personalised, outcome-focused support.
- Skilled and experienced in building partnerships and navigating complex systems with confidence and clarity.
- Committed to making a real difference in the lives of vulnerable people.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 15th June at midnight
Interview date: Monday 23rd and Tuesday 24th June Online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Deputy Service Manager
Location: Elephant and Castle (around a 7 - 10 minute walk) onsite working, step free access
Salary: £33,200
Shift Pattern: Monday to Friday on rota which can vary between 08:00 - 16:00, 09:00 - 17:00, and 14:00 - 22:00. You will also take part in the out of hours on call service for managers. Home working available one day per month, one evening per week, and no bank holiday working.
About the role
We're seeking a Deputy Service Manager to join our Independent Approved Premises (IAP), commissioned by Criminal Justice Service (IAP) which works with high risk offenders who have left prison. Penrose Drive is a community setting, rather than custodial where residents can go out in the community if they do not have restrictions on their license. Security is therefore flexible in both design and operation. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners.
You will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. The role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly within the criminal justice system and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Experience of working within a criminal justice system environment
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check and BPSS check. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Purpose of the role:
The Junior Salesforce Administrator role supports the effective use and ongoing development of the Churchill Fellowship’s Salesforce CRM platform and related applications. Working closely with the Salesforce Team and other internal teams, you will ensure our data remains accurate and accessible, help to improve business processes, and provides user support and training across the organisation. You will play a key part in ensuring Salesforce functions as the single source of truth for organisational data.
Key responsibilities:
Salesforce Administration and Support:
- Support day-to-day Salesforce user needs, including responding to support tickets and troubleshooting.
- Maintain data quality through duplicate management, validation rules, and standardised field formatting.
- Assist with regular data cleaning activities and updates to system records.
- Help to prepare technical documentation and user guidance materials.
- Contribute to routine platform maintenance, upgrades, and third-party app integrations (e.g., FormAssembly, Conga).
- Support data reporting and dashboards to ensure teams can access reliable insights.
- Collaborate on developing and refining automated processes using Flows and other Salesforce tools.
Grant & Event Technical Support:
- Assist with the technical setup of grant-related processes in Salesforce, including automations and applicant communications.
- Support the Events and Development teams with Salesforce Campaign setup, RSVP forms, and invitation tracking.
- Help ensure integrations and automations run smoothly before, during, and after events.
- Monitor engagement and follow-up activities through reports and dashboards.
Systems Training & Team Support:
- Provide training and onboarding support to help new and existing staff understand and use Salesforce effectively.
- Contribute to the identification of system improvement opportunities to support organisational needs.
- Work with internal teams to ensure data protocols are followed and support the development of efficient processes.
- Contribute to a culture of collaboration and continuous learning by proactively offering ideas for improvements.
Other:
- To undertake any other reasonable duties as and when required.
Person Specification
Qualification:
- Degree level or equivalent transferable skills
- Salesforce Certified Administrator
Skills and Experience
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
- High standard of written English
- Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel.
- Excellent organisational, and time management skills with an ability to prioritise competing demands
- Strong attention to detail and accuracy
- Knowledge of standard Salesforce objects, creating custom fields, page layouts and record types
- Experience of managing users, creating, freezing, and deactivating users, assigning user profiles and permission sets, and resetting passwords
- Experience of using dataloader to bulk import, export and delete data
- Experience of using data visualisation tools e.g. Power BI
- Experience using and supporting Salesforce (Customer Relationship Management) Database
- Experience with Salesforce automations and supporting data processes or reporting
- Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment
Personality Characteristics
- A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
- The ability to work with good humour, tact, and diplomacy and to maintain confidentiality
- Commitment to equity, diversity and inclusion
- To have a genuine commitment to the values and ethos of the Churchill Fellowship
- Positive attitude
- Ability to meet deadlines
- Proactive and able to work well independently as well as part of a team
- Passionate about achieving excellence through personal development and continual learning
TCF Competency Framework
Role Specific Responsibility
- Demonstrates initiative and shares ideas to improve team processes.
- Supports colleagues by sharing knowledge and informal coaching.
- Applies best practice in daily work and encourages consistency across the team.
- Contributes to the delivery of operational plans and change efforts.
- Maintains a strong focus on individual and team objectives.
Quality & Efficiency
- Delivers accurate, high-quality work to agreed deadlines.
- Balances efficiency with attention to detail.
- Supports process improvements to enhance team performance.
- Uses planning tools and methods to manage workloads.
- Applies a methodical approach to complex or competing priorities.
Communication
- Communicates clearly and professionally in all formats.
- Adapts communication style to suit different audiences.
- Actively listens and offers clear, constructive feedback.
- Supports resolution of miscommunications through open dialogue.
- Begins to influence others through collaborative communication.
Problem Solving
- Identifies root causes of problems and proposes logical solutions.
- Uses sound judgement in addressing issues.
- Anticipates risks and flags challenges proactively.
- Draws on past learning to inform current decision-making.
- Seeks input when appropriate and contributes to team solutions.
Teamwork
- Collaborates effectively with others to meet team goals.
- Encourages a supportive and inclusive team culture.
- Takes responsibility for contributions to group tasks.
- Builds relationships across departments to strengthen collaboration.
- Helps maintain team focus during challenging situations.
Leadership
- Leads small projects or workstreams with minimal supervision.
- Supports junior team members through guidance and example.
- Demonstrates positive, professional behaviour at all times.
- Motivates others and supports team engagement.
- Shows growing confidence in influencing outcomes.
Decision-Making
- Makes timely decisions using data and evidence.
- Considers broader impact on colleagues and the organisation.
- Takes ownership of decisions and adapts when needed.
- Escalates appropriately and contributes to collective decision-making.
Stakeholder Management
- Manages day-to-day relationships with internal and external stakeholders.
- Communicates consistently and responsively to build trust.
- Understands stakeholder needs and aligns responses accordingly.
- Anticipates concerns and takes proactive steps to address them.
Change Management
- Positively engages with and supports change initiatives.
- Explains changes clearly and constructively to others.
- Encourages adaptability and a forward-thinking approach.
- Champions small-scale improvements within the team.
Strategic Thinking
- Understands how own work contributes to organisational goals.
- Thinks beyond immediate tasks to consider future needs.
- Anticipates how changes may affect team priorities.
- Offers ideas that align with broader strategic aims.
Interpersonal Skills
- Builds trust and rapport with a wide range of colleagues.
- Demonstrates empathy in sensitive or difficult conversations.
- Promotes respect and inclusivity in interactions.
- Responds constructively to differing perspectives.
- Shows emotional intelligence in day-to-day exchanges.
About our charity:
Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits and wellbeing package:
- Salary c. £32,500-£35,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 weeks paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role. Please also include a link to your Trailhead profile.
Recruitment Process
We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.
If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.
You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.
Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview on the 15th July 2025, with the view to appointing the Junior Salesforce Administrator as soon as possible after that. The successful candidate will ideally start in September 2025.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Are you a proactive person with good listening skills interested in working for a leading charity in Bristol?
We are looking for people to join our Bristol teams as Night Concierges. You will be being joining 1 of our dedicated teams who provide person centered support to people experiencing homelessness in our mixed complex needs accommodation service, or our Women’s pathway.
Working as a Night Concierge, you will:
- Provide a first point of contact and safeguarding to clients at night.
- You may be required to work alone, being responsible for dealing with emergencies, undertaking regular health and safety checks on patrols and through monitoring the CCTV system.
- Report incidents or maintenance issues and communicate any concerns or events to the rest of the team.
Typical schedule: A rolling night shift rota, including weekends and bank holidays, usually around 9pm-7.30am with 3-4 days off.
About you
This is a great role to learn about working in the charity sector, many of our specialist workers and managers developed a career after starting in Night Concierge roles.
You don’t need extensive experience; but some experience of working or volunteering in a similar environment and an understanding of the issues that affect vulnerable adults with mental health support needs will be beneficial.
- If you think you could interact with clients in a positive and friendly manner throughout the night and be passionate about working in a service that supports vulnerable adults, we encourage you to apply!
- You should have good communication and basic IT skills with the ability to keep records and follow procedures.
- The ability to stay alert and awake during your shift, using your initiative to remain calm to identify the appropriate action to take in various situations.
*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 9 June 2025
Interview and assessments on: 24-25 June 2025
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
37.5 hours (Due to the nature of the role we can only consider full time hours only)
We are seeking to recruit a caring and dynamic experienced senior manager and practitioner to manage our services across Greater Manchester and Cumbria. This role covers a range of services including supported living for people with a learning disability, supported housing for people with mental health needs, Older Adults Care Home and Extra Care services. You will be responsible for managing the Registered Managers across a variety of services within these regions ensuring the quality of service delivery.
Applicant must have a strategic mind set and experience of leading and managing change in addition to strong leadership, communication and influencing skills
The role also involves the management of the different contractual arrangements with a number of Local Authorities, ensuring contract compliance with KPI’s and quality standards. You will ensure that services are delivered in line with Creative Supports ethos, values and quality standards. The role also involves ensuring an open culture across all services, developing a framework for learning and continuous improvement.
This role also includes the management of wider staff teams ensuring that sufficient staff are recruited, inducted and trained and consistent teams are developed. You will also be responsible for the management of service budgets and resources ensuring these are deployed and used as efficiently as possible and in a person centred way to enable positive outcomes to be achieved for individual service users. You will be responsive to family members ensuring positive engagement and joint working. You will also work closely with statutory services, housing providers and other key stakeholders, developing excellent positive and mutually respectful relationships.
The role will include extensive travel and regular overnight stays in Carlisle. A car driver is essential as is the ability to be flexible and resilient.
The role also involves attending key meetings such as contract monitoring with the commissioners, assisting the Registered Manager with reports and action plans. Leading on Social care governance meetings locally and seeking ways to ensure the services continue to improve and innovate.
You will also contribute corporately through attendance at senior managers meetings, contributing to training, quality development, conferences, and corporate events.
You will be fully supported in role by the Service Director for these service areas and through our network of senior Managers who meet to share good practice and discuss issues raised through CQC inspections. Applicant must hold a professional Social Care Practioner qualification, have extensive social care experience at a senior level and have excellent communication and leadership skills.
Vacancy Reference Number: 84060
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Shop Manager - Nork
You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Role Requirements
- To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops Raffle sales targets through involving the shops team.
- To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- To source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in sorting and lifting of stock.
Interview Date: to be confirmed
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
The Eikon Charity supports children and young people in Surrey to feel safe, heard, and supported. Through one-to-one support, group work, and programmes in schools, they help children build confidence, resilience, and the skills they will need to navigate life’s challenges.
Following a period of growth, the trusts and foundations team now plays a pivotal role in The Eikon Charity’s £1m income strategy. This Trust Fundraiser role will join a three-person team within the broader Engagement function. With a 50/50 split between account management and new business, the postholder will manage a mix of warm and prospective funders, creating compelling proposals and impact reports to secure mostly restricted income.
The successful candidate will inherit a portfolio with long-standing funders and committed support. With a personal target of £150k, this role offers real scope to uplift existing relationships and secure new ones.
The charity is open to applicants from other fundraising disciplines – whether you’re a confident communicator with excellent writing skills, or an early-career fundraiser ready to develop, this is a great opportunity to make a difference within a collaborative and mission-driven team.
As Trust Fundraiser, you will:
- Deliver c.£150k annually through a balance of account management and new business
- Write tailored funding proposals and detailed reports to secure restricted and unrestricted grants
- Steward relationships with clarity and professionalism, organising funder meetings and engagement opportunities
- Research and develop a pipeline of prospects, focusing on Surrey-based trusts and foundations
- Work closely with delivery and engagement teams to gather insight, data, and stories that bring proposals to life
- Maintain accurate CRM records and contribute to reporting, planning, and internal analysis
- Support strategic planning for the team and contribute to a shared fundraising vision
Ideal skills and experience:
- Fundraising experience, with strengths in written communication and/or relationship management
- Proven ability to write persuasive funding proposals and impact reports, drawing on service delivery data
- Confident in meetings and able to represent an organisation to external stakeholders
- Excellent organisational and time-management skills
- Good working knowledge of CRMs and Microsoft 365
- Interest in services supporting children and young people’s mental health and wellbeing
- A collaborative and proactive approach to working with colleagues across departments
Benefits include:
- 25 days annual leave plus bank holidays
- Enhanced sick leave and pay
- Employee Assistance Programme
- Cycle to Work scheme
A cover letter is not required at this stage. In the first instance, please upload a copy of your latest CV. Suitable applicants will then be contacted and invited to a screening call.
Expert recruitment for fundraisers and charities.
Executive Assistant & Support Officer to the CEO
We are delighted to share this new and exciting opportunity for an Executive Assistant & Support Officer to the CEO to join a dynamic organisation.
Position: Executive Assistant & Support Officer to the CEO
Location: Holyoake House, Manchester (Hybrid – minimum 3 days per week in the office)
Salary: £27,004 to £34,577 per annum (subject to experience)
Hours: Full-time, 35 hours per week
Contract: Permanent
Closing Date: Midnight, Sunday 8th June 2025
Interviews: Week commencing 23rd June 2025, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.
About the role:
As Executive Assistant & Support Officer to the CEO, you will play a critical and high-trust role at the heart of the organisation. You’ll provide advanced administrative support and help drive forward strategic projects, enabling the CEO to lead effectively and efficiently. From managing a busy schedule to coordinating national and international engagements, your organisational skills and attention to detail will be essential in supporting our mission.
Key responsibilities include:
• Managing complex diaries, meetings, and travel arrangements
• Coordinating correspondence, reports, presentations, and briefings
• Reviewing and managing the CEO’s inbox, flagging priority items
• Preparing agendas, taking minutes, and following up on action points
• Maintaining filing systems and supporting governance processes
• Supporting project delivery and coordinating with research teams
• Providing logistical and administrative support for international representation
• Acting as a communications bridge between the CEO and staff
• Supporting the wider Leadership Team as needed
About you:
To succeed in this role, you will be highly organised, proactive, and comfortable managing a variety of responsibilities in a fast-paced environment. You’ll thrive on supporting others and delivering excellence behind the scenes.
You will also have:
• Significant experience of varied administrative responsibilities
• Experience of complex diary/email management and task prioritisation
• Strong organisational and communication skills
• Proven ability to handle sensitive and confidential information
• Critical thinking skills and a proactive, solutions-focused attitude
• Highly proficient IT skills including Microsoft Office
• A commitment to co-operative values and professional integrity
About the organisation:
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise to grow the co-operative economy and create a fairer society. With over 7,000 co-operatives across the UK—from football clubs to farms, and convenience stores to community pubs—we’re passionate about helping people form and thrive in member-owned, sustainable businesses.
Led by the values of solidarity, self-responsibility, equity, and honesty, we welcome applications from individuals who share our vision of a more just and co-operative society.
Other roles you may have experience in could include: Executive Assistant, Personal Assistant, Chief Executive Support, Administration Officer, Project Support Officer, Governance Support, Operations Coordinator, Business Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.
Role Purpose
Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role.
Responsibilities and Duties
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Drafting and submitting funding bids up to c£10k grant value
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Reporting to funders and supporting relationships with funders and partners
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Researching and identifying grant funding opportunities
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Managing bid writing process, including gathering input from colleagues
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Briefing programme colleagues on project monitoring required to produce funding reports, including case studies
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Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders
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Ensuring project reports are completed and submitted to funders on time
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Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors
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Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice
Skills and Experience
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Track record of fundraising from trusts and foundations for project, core, and multiyear funding
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Working with colleagues to complete funding bids and collect information for reporting requirements
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Proven effective lead generation skills
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Excellent verbal and written communication skills
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Ability to plan and prioritise to meet deadlines
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Excellent report writing for funders and proofreading skills
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Proven effective CRM database use such as the ability to maintain accurate record and income forecasting
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Donor stewardship experience
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Up-to-date knowledge of fundraising best practice and regulation, including GDPR
Personal Qualities
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Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society
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Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
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Highly self-motivated and positive, with a self-managing “can do” attitude
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Self-directed, results driven and able to multi-task with resilience and adaptability.
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Strong collaborative spirit
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High levels of personal and professional integrity
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Strong attention to detail and quality
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Reliable, with a willingness to work flexibly outside of office hours.
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Clear commitment to our values
Further Information
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Katherine Low Settlement is committed to Diversity, Equity and Inclusion
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All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
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You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
At SafeNet, we believe in empowering individuals to build safer, healthier futures. We're offering a unique opportunity to train towards a Level 4 Domestic and Sexual Abuse Support Worker qualification, paving the way for a fulfilling career in roles such as:
- Domestic Abuse Support Worker
- Children & Young People Domestic Abuse Support Worker
- Independent Domestic Violence Advisor (IDVA)
- Black and Minoritised Specialist Support Worker
- Outreach Community Support Worker
- Refuge Support Worker
- Independent Sexual Violence Advisor (ISVA)
We invest in our people, ensuring you learn and grow with SafeNet. Join us and be part of a team dedicated to creating lasting change.
About Us.
SafeNet is an innovative, value-led charity empowering individuals to live free from domestic abuse through fair, inclusive, and compassionate support services. Every day, we assist those who reach out to us in leading safer, healthier lives. As part of The Calico Group, our shared purpose is to make a real difference in people's lives.
We are at the forefront of promoting safe, healthy relationships and the conditions for productive and positive futures. SafeNet delivers innovative and life-changing services to support over 500 victims and survivors each year across Burnley, Lancaster, Rochdale, Bury, Preston, Pendle, and Oldham.
The Opportunity
We are seeking passionate, caring individuals who are excellent team players and committed to providing high-quality, trauma-informed services for victims and survivors of domestic abuse.
As a Domestic Abuse Support Practitioner (Children and Young People) within SafeNet’s community team, you will:
- Build trusted, supportive relationships with children and young people, working both one-to-one and in group settings, ensuring they feel heard, safe and empowered.
- Provide a high-quality, proactive frontline service to children and young people affected by domestic abuse, supporting their emotional wellbeing and helping them feel safe.
- Work closely with parents or carers, promoting healthy relationships and supporting families to recover together.
- Assess risk and complete safety and support plans that are child-centred and inclusive.
- Ensure all support is trauma-informed, accessible, and inclusive to reflect the diverse needs of the community.
For further information about the role, please visit the Role Profile.
What We’re Looking For
We believe in recruiting for potential as well as experience. Our ideal candidate will have:
- Experience supporting and advocating for parents through Safeguarding/Child Protection processes and the Family Court System.
- The ability to work directly with children and young people, both individually and in group sessions, using creative and age-appropriate approaches to help them express themselves and recover from the impact of domestic abuse.
- A commitment to helping families rebuild relationships that may have been affected by abuse.
- Confidence in organising and facilitating structured activities for children aged 0–18, enabling learning, development, and fun in a safe environment.
- Experience of contributing to reports for Courts and Children’s Social Care conferences and meetings regarding the families you support.
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
- Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
- Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
- Mental Health Support – Access emotional and mental well-being services through Spectrum.
- Cycle to Work Scheme – Save on commuting costs while staying active.
- Pension Options – with employer pension contributions.
- Life Assurance – Peace of mind for you and your loved ones.
- Financial Advice – Expert guidance to help manage your finances.
- Recognition Awards – Celebrate your achievements with our recognition programs.
- Meaningful learning and development programmes with regular focus on your individual growth.
- Gym Membership Discounts – Stay fit with local gym access.
- One Calico Events – Connect and unwind at our employee social gatherings.
- Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.
And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
How to Apply
Click Apply Now to complete your application online. Applications close on 13th June 2025
We can’t wait to welcome you to our team!
Inclusive Hiring at Calico
We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.
The client requests no contact from agencies or media sales.
We currently have an opportunity for a Team Leader to join the Children & Young People Team within our Homicide Service.
This role is based across the East of Engalnd and regular travel is required so to apply for this role you must reside in one of the following areas in the East of England: London/Hampshire/Thames valley/ Berkshire/ Oxfordshire/ Buckinghamshire/ Herts/ Essex/ Suffolk/ Kent/Sussex/ Northamptonshire/ Cambridgeshire/ Norfolk/ Lincolnshire/Nottingham/Derby/Leicester/West Yorks/South Yorks/Yorkshire/Durham/Northumberland/Tyne and Wear.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
Please note: this role is home based, however extensive travel within the region (East of England which covers all of the above listed Counties) is expected. Most weeks will require travel throughout the region as well as nationally when required.
You will lead a team of CYP Caseworkers who deliver support in schools, community settings and homes. We offer a range of interventions to CYP including one to one support (digitally and in person); Peer Support and outreach within the community.
You will need:
- previous experience of working directly with children & young people
- a sound understanding of the complexities of delivering front line services
- knowledge & understanding of the education environment & working with schools and further/higher education establishments
- experience of performance management & producing reports
- to be a creative & compassionate leader who can lead by example, sharing knowledge & expertise to support the continued development of the team to deliver high standards of support
- an ability to work as part of a team, as well as managing your own diary/work priorities is a must
- knowledge of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
- ability to analyse & use information to solve problems and report on data quality and compliance
- practical understanding of the requirement for confidentiality & safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
- demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
- extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
- to be able to work without direct supervision, prioritise work and deal with competing or conflicting demands
- good IT skills, able to use a range of software including Word, Excel and Case Management systems
- experience of the impact of trauma and bereavement and the importance of trauma informed practice, especially when supporting children and young people
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About the role
As finance and compliance manager, you will be an important part of our Senior Management Team (SMT) and help us deliver our exciting new strategy. Key responsibilities will include:
- Strategic financial planning and operations management, ensuring all financial transactions are accurately recorded, and controls and procedures are in place to safeguard our assets
- Developing an asset management and investment strategy delivering quality and value for money
- Overseeing compliance and property management, ensuring our buildings are well maintained, compliant, clean and safe
- Working closely with the CEO and SMT, providing financial guidance in support of our objectives and contributing to our strategic direction
To succeed, you will be a qualified accountant (eg. ACA, ACCA or CIMA) and have significant experience gained in a similar role ideally in a charity or housing environment, strong analytical skills and an ability to think operationally and strategically. You will be a key part of our SMT and the delivery of our strategy.
This is an excellent opportunity to make a significant impact on our mission to end homelessness while developing your leadership experience in a supportive environment.
About Threshold
We are a Swindon charity for people who are homeless. With over 50 years of experience, we know that with the right support at the right time, people can overcome homelessness and work towards a positive future.
As well as a competitive salary, we offer employees a wide range of benefits including:
- 25 days Annual Leave, rising to 30 days with service
- Competitive Pension
- Life Assurance Cover
- A Health Plan and access to an employee assistance programme
- Cycle to work scheme
- Charity worker discounts through the Blue Light Card scheme
- Professional development
To apply
The closing date for applications is midnight on Friday 27 June 2025.
To apply, please send your CV and a covering letter outlining how you meet the skills, knowledge and experience to be successful in this role.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Ending homelessness for people in Swindon by providing a safe place to live, personalised support and a pathway to independence

The client requests no contact from agencies or media sales.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
We are looking to recruit a Technology Business Partner. The post-holder will play a pivotal role in driving modern Ways of Working and fostering technology adoption across the organisation. This hybrid position blends the responsibilities of a Business Analyst, Solutions Architect, Technical Trainer, and Mentor.
Acting as a vital link between technical teams and end users, the Technology Business Partner ensures that technology solutions are not only implemented effectively but are also embraced and utilised to their full potential.
Working closely with stakeholders across the organisation, you will take the time to understand each teams unique dynamics, operational objectives and technology needs, mapping out their processes and fostering a culture of continuous improvement.
With strong experience in Microsoft 365, you will be confident in utilising tools such as Teams and SharePoint to enable individuals and departments to streamline and enhance their ways of working. You will play a key role in enabling and embedding digital working practices across Sands, helping to ensure the technology available supports day-to-day operations and long term strategic goals.
You will also be able to cope with demanding situations and work to tight deadlines, with the ability to think outside of the box and demonstrate an agile approach.
This is an exciting and-high profile role which offers a fantastic opportunity to make a real difference to the work of Sands.
The client requests no contact from agencies or media sales.
Job title: Marketing Manager
Reports to: Charis Evans, Managing Director, CST Professional Development
Location: Home-based, with occasional travel for meetings and events. We provide equipment to support you working from home and pay reasonable expenses when you need to travel for work.
Salary: £40,000-£45,000 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years.
Working hours: Full time, 37.5 hours a week. We are happy to consider part time and flexible working options.
Job overview We are seeking an experienced and dynamic Marketing Manager to lead and execute marketing strategy for our conferences, events, membership and consultancy services within the education sector. The ideal candidate will play a pivotal role in promoting the CST brand, increasing attendance and engagement at our events and driving membership and business growth through strategic marketing activities. They will also line manage, support and develop a Marketing Executive.
Key responsibilities
1. Developing and implementing integrated marketing strategies for CST’s services, aligned with organisational goals and values.
2. Working closely with key stakeholders to define and achieve marketing goals and income targets.
3. Engaging with CST thought leadership and policy output to understand key trends in the school trust sector and undertaking competitor analysis to identify opportunities for CST in the education market.
4. Understanding CST membership engagement data and using it to inform the planning and execution of multi-channel marketing campaigns that build audiences and pipelines for CST events and services.
5. Managing marketing calendars to ensure timely delivery of campaigns, in line with the events, communities and membership calendars.
6. Overseeing the creation of compelling marketing materials including, brochures, landing pages, social media and email campaigns, blog content and promotional video.
7. Collaborating with subject matter experts in-house and across a wide range of partners to produce thought leadership and guidance for the benefit of CST members.
8. Supporting the delivery of conferences and events and working in partnership with the events team and external partners to ensure seamless integration and quality assurance of marketing and operational activities, including onsite branding and promotional activities.
9. Working closely with CST’s Head of Communications to manage the services areas on CST’s website.
10. Build relationships with CST partners and other sector organisations to identify and create cross-promotional opportunities.
11. Using the CST CRM and other analytics platforms to report on the performance of marketing activities.
12. Any other duties that may be delegated by the MD of CST PD.
Person specification
Essential skills and experience
• 5+ years marketing and communications experience, ideally in the education or membership sector, including experience of managing people.
• Output focused, able to execute a range of communications across channels efficiently.
• People-centred, adept at forming and maintaining positive relationships with colleagues and external stakeholders.
• Fluent and precise, an excellent communicator who writes well and oversees good design.
• Data driven, with a relentless focus on monitoring impact and hitting ambitious targets.
• Proficient with CMS, CRM and marketing automation tools and analytics software.
• Familiar with Adobe Creative Cloud suite and Canva
• Highly organised, with the ability to prioritise and work to tight deadlines.
• Committed to ongoing development of themselves and their colleagues.
• Someone that embodies the Nolan Principles and acts with integrity and discretion.
• Aligned with CST’s aims to promote education for public benefit.
• Skilled at working remotely as part of a close-knit team. Desirable skills and experience
• A degree and/or professional qualifications in marketing and/or communications
• Membership of the Chartered Institute of Marketing
The client requests no contact from agencies or media sales.