Support jobs in lisbon, lisbon
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Gateway Assessor
NJC Scale 2 - £28,958 to £29,337 per annum
Full-time – 35 hours per week
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:
- Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
- An understanding of the main enquiry issues involved in assessing clients' problems
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 5 January 2026
Interviews: Thursday 8 January 2026
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
36 hours per week / £36,530 per annum pro rata / permanent / working two days onsite and three days from home, working pattern to be discussed at interview
At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
Brighton & Hove Wellbeing service is delivered by Sussex Partnership NHS Foundation Trust in partnership with YMCA DownsLink Group. We offer a variety of support including counselling and psychological therapies to children and young people within Brighton and Hove.
We are looking for a compassionate and experienced Wellbeing Children & Young People's (CYP) Lead to support and shape our therapeutic services for young people in Brighton and Hove.
Overview of key areas of responsibility:
Leadership
- Provide line management support and supervision to wellbeing workers (e.g. counsellors, practitioners, therapists, link workers and trainees).
- Work alongside a team of leads to support the running, development and management of the service.
- Lead induction, mentoring, and training of new staff, trainees, and volunteers.
- Foster a culture of learning, innovation, and continuous improvement across the team.
Core Clinical
- Carry out individual counselling assessments of children and young people and make appropriate referrals.
- Provide guidance and oversight for complex or high-risk cases.
- Ensure all interventions are evidence-based, child-centred, and trauma-informed.
- Develop and oversee counselling protocols, therapeutic pathways, and risk assessment frameworks.
Safeguarding and Risk
- Lead and give oversight for safeguarding concerns, embedding a safeguarding-first culture across the service.
- Work to ensure all counsellors, staff, and volunteers are trained, confident, and compliant in safeguarding practice.
- Implement robust risk assessment and management processes.
- Monitor safeguarding incidents, identify themes, and strengthen safeguarding practice.
- Liaise with schools, health, social care, police, and other agencies in safeguarding matters.
Service Development
- Work with the Service Manager, Leads and Clinical Leads to strengthen and expand counselling provision, including group work.
- Triage referrals and represent the service in multi-agency triage meetings.
- Promote and develop opportunities for community participation and youth voice in service design.
- Build strong relationships with schools, health services, local authorities, commissioners, and community partners.
- Represent the service at local and regional forums, influencing CYP wellbeing strategies.
Qualifications, knowledge, and experience
- More than 2 years post-qualified at graduate or post graduate level Counselling Diploma or equivalent [of two years minimum duration including personal counselling or psychotherapy].
- BACP Registration or Accreditation and/or eligible for other Professional Accreditation e.g. UKCP/HPC.
- Strong team-management and line-management experience is required, including demonstrated experience in supervising, developing, and supporting staff.
- An in depth understanding of counselling theory and practice and working to short-term models.
- A sound understanding of child developmental processes, Child Protection and Vulnerable Adult Safeguarding issues and procedures, along with proven experience in safeguarding young children.
- Solid experience in delivering counselling and assessment, along with experience with high-risk/complex cases.
- Experience of multi-disciplinary team working, with the ability to work within time-limited frameworks.
CLOSING DATE: Sunday 11 January 2026 at midnight. Proposed interview date Thursday 15 January.
Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
About the Role
Job Title: Funding and Income Generation Manager
Hours: 30 Hours a week
Salary: Organisational Band D (£31,060 - £33,803 FTE)
This is an exciting opportunity to join the organisation in a newly created role at a time when
we’re looking to redesign our fund-raising activities through a mixture of activities and
events, sourcing new and nurturing current corporate partnerships and developing
commercial initiatives by making the most of our current assets.
Reporting directly to the CEO, you will work in partnership with the current Grant Funding
Manager (who is primarily responsible for major grant applications), whilst you will have
responsibility for pursuing a wide range of other income generation opportunities.
This role is perfect for someone with a strong track record in charity income generation who
thrives on working as part of a team yet can also work independently. You will need to be
highly motivated, well organised and have good time management skills, used to working to
targets and comfortable in providing updates and reports to the senior management team.
Based at the Factory in Porth, you’ll need to have your own transport as travel between the
various hubs will be necessary, as well as the occasional visits to potential funders and key
stakeholders.
The role requires a DBS check and the right to work in the UK
Main Duties
To help raise awareness of Valleys Kids and the work we do.
To identify new sources of income and build on current income streams to support
the work of the charity.
To provide support to the various business unit managers in their own fundraising
activities.
To engage with the public, local community groups and businesses to develop
additional sources of income.
To organise and manage community and corporate fundraising events.
To attend community and corporate networking events where necessary.
To actively participate in the development and implementation of the fundraising strategy
and budget.
To provide regular reports to the directors as and when required and work toward
monthly targets.
To work collaboratively with the organisation’s directors and the current freelance Grant
Funding Manager
Desired Skills and Experience
Experience in fundraising, income generation or business development
Excellent communication, negotiation and relationship building
Strong time management and organisational skills
Budget management and reporting experience
Competency in working with general IT software (e.g. Word, Excel)
Knowledge of the local voluntary sector
Additional benefits for our employees:
An Employee Assistance Programme
Death in Service Benefit
25 days Holiday a year plus bank holidays (Pro Rata)
Opportunities for hybrid working
Reimbursement of essential travel expenses at agrees rates
Employer contributed pension scheme
Training and development opportunities
Our mission is to create a community where every person feels supported, enabled, and empowered to overcome hardship and realise their potential.
The client requests no contact from agencies or media sales.
Join us in the ambitious ‘Birmingham In Action’ campaign, which commits to raising over £600 million of charitable funding and 1.25 million volunteer hours, positioning the University as one of the world leaders in university development. To help fulfil our exciting campaign ambitions, we are seeking to recruit a ‘Charitable Funding Manager’ (CFM) to maximise philanthropic funding across the University. The role will involve working to achieve a financial target by proactively identifying and securing income from Trusts, Foundations, and other charities.
A key member of the Development and Alumni Relations Office’s (DARO) Charitable Funding team, you will navigate the university, working closely with academics and Professional Services colleagues to identify some key areas where there are funding needs. The role will bring to life some of our ground-breaking, sector leading work in a compelling and succinct way, inspiring support from new and existing funders.
DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
You will have experience of delivering against financial targets, along with the ability to translate complex information into a compelling ask in both verbal and written form. As a Charitable Funding Manager in DARO, you will be innovative, self-motivated, and take ownership of fundraising opportunities in this area. You will generate significant gifts for amazing philanthropic projects and encourage new donors to make long-term, sustainable gifts. You will have an enthusiasm for building relationships and the skill to interact with high-level donors and supporters.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
Hillside Clubhouse is looking for an Executive Director to champion its vision for inclusive, co-produced mental health and employment support.
Applications close at 9 a.m. Wednesday 7th January.
Who we are
Hillside Clubhouse is a co-produced mental health charity supporting people with severe mental illness and more common mental health conditions across Islington. With over half of the staff team bringing lived experience, members play an integral role in shaping the organisation. Hillside provides a wide range of recovery, well-being and employment services, including its Clubhouse activities, commercial kitchen and social enterprises, alongside IPS, Employment Advisors in Talking Therapies and IAG support. They are committed to tackling stigma, promoting equity and creating a community where people’s skills, strengths and aspirations are always recognised and valued.
About the role
The Executive Director will be a values-driven leader, able to guide Hillside Clubhouse through its next phase of development and ensure that co-production, equity and lived experience remain fully embedded in their work. The new Executive Director will refresh Hillside’s strategy, identifying new opportunities for development whilst ensuring that member voices are at the heart of all major decisions. This role requires a balance of visionary leadership and an agile, diplomatic mindset that remains responsive to the evolving needs of members.
A central priority for the incoming Executive Director will be business development. They will have the ability to secure and diversify income streams, strengthening existing partnerships and identifying new opportunities. Hillside is looking for an innovative leader who can find areas for growth that align with their value-driven approach. A key focus area for the incoming Executive Director will be developing a fundraising strategy that ensures the long-term viability of the organisation.
The Executive Director will be responsible for amplifying Hillside’s presence externally, developing strong relationships in Islington and across London. As an outward-facing leader, the post-holder will have a deep understanding of the health and social care landscape, with the ability to develop Hillside’s relationships with key commissioners, funders and partners. Remaining receptive to
the experiences of members and frontline staff, the Executive Director will channel the voice of Hillside’s community, allowing them to shape the services that are delivered within Hillside and beyond.
Hillside is looking for a visible, approachable Executive Director with a strong presence in the Clubhouse environment, a relational leader who can forge connections with members and the wider team. The Director will also have a robust understanding of charity governance and the ability to build a strong relationship with the Board.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 7th January.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Service Desk Analyst
Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst!
Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference?
We’re looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers.
These roles require NPPV Police vetting and SC level clearance which the organisation will arrange. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process.
Position: IT Service Desk Analyst
Location: St. Mellons, Cardiff
Hours: Full time 37.5 hours per week
Contract: Permanent
Salary: £26,161.25 per annum
Closing Date: 16th December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
What You’ll Do
- Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally.
- Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations.
- Support users with their computers, Microsoft Windows, Office, and more.
- Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence.
- Participate in team meetings, workshops, and IT projects your ideas and input will always be valued!
Who We’re Looking For:
- Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment.
- Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting.
- A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way.
- Organised, proactive, and able to prioritise tasks in a busy environment.
- Eager to learn, share knowledge, and contribute to a positive team culture.
Why Join the Team?
- Be part of a supportive, inclusive team that values your growth and well-being.
- Opportunities for professional development.
- Make a real impact by supporting colleagues who deliver vital services for Victim Support.
- Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment.
Ready to Make a Difference?
If you’re excited to help others and grow your IT career, we’d love to hear from you! Apply now and become a key part of the Technology support team.
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as IT Support, IT Support Desk, IT Analyst, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Technical Support, IT and Tech Support. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
The Politics Project is looking for an organised and proactive Programme Coordinator – to support our digital presence, office operations and programme delivery. If you love making systems run smoothly, enjoy managing websites, and want your work to have real social impact, this is an exciting opportunity to play a central role in a fast-growing, purpose-driven organisation.
ABOUT THE POLITICS PROJECT
The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK.
ABOUT DEMOCRACY CLASSROOM
Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy.
The network is supported by the Democracy Classroom platform, which brings together over 1000 free educational resources for teachers and youth practitioners.
Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.
ABOUT THE ROLE
As Programme Coordinator, you’ll support the work of our Communications and Networks Team while helping keep our office and digital platforms running seamlessly.
You will:
Website and digital
-
Maintain and update the Democracy Classroom website with resources and programme content.
-
Work with colleagues to upload reports, blogs and event details.
Operations
-
Oversee day-to-day office administration, including supplies, IT support liaison and record-keeping.
-
Support finance processes, including invoices, expenses and financial tracking.
-
Maintain key operational systems such as our CRM, database and filing systems.
Events and programmes
-
Coordinate logistics for meetings and events (online and in-person), including venues, catering and participant communications.
-
Support programme delivery by liaising with facilitators, partners and participants.
Team support
-
Provide diary management and scheduling support for senior staff where needed.
-
Prepare meeting agendas, take minutes and track actions.
-
Assist with recruitment, onboarding and HR processes.
You’ll also have opportunities to contribute to wider organisational projects and learn new skills as our work evolves.
The job is based on a 14 month fixed term contract (including a 6-month probation period), with opportunities for extension.
The Politics Project is based in central London, with a mixture of in person and remote working. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required.
Benefits:
-
33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year.
-
4% company pension contribution.
-
Friendly and inclusive environment.
-
Professional development opportunities, to upskill and train you.
-
Hybrid working from our central London office.
-
The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
ABOUT YOU
You are reliable, enthusiastic and highly organised, with a strong attention to detail. You have outstanding organisational and administrative skills. You enjoy solving problems, improving systems and supporting a mission-driven team. You thrive working both independently and collaboratively, and you’re comfortable managing multiple priorities at once.
Above all, you care about supporting young people’s democratic engagement and believe in the values and mission of The Politics Project.
Skills & Experience:
Essential
-
Strong administrative and organisational skills with excellent attention to detail.
-
Experience of updating and maintaining websites.
-
Confident with IT systems, databases, and Microsoft Office/Google Workspace.
-
Excellent written and verbal communication skills.
-
Ability to manage competing priorities and work to deadlines.
-
A proactive, flexible, and collaborative approach.
-
A passion for youth democratic engagement, education and politics.
Desirable
-
Knowledge of CRM systems and basic data management.
-
Knowledge and understanding of the UK education system.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
TO APPLY:
To apply please submit a CV and a covering letter. The covering letter should be no longer than one side of A4 / a maximum of 500 words. In the letter can you:
-
Tell us about your biggest personal, academic or professional achievement.
-
Tell us why you think youth engagement in politics is important.
-
Outline how your experience matches the essential and desirable skills and experience outlined in the job description - don’t just repeat your CV.
- Give an explanation for any gaps on your CV.
If you use AI tools, please use them thoughtfully. We want to get a true sense of you, your skills and your experiences through your application. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
Please submit your application via Charity Job.
The closing date is 11:59pm, Sunday 11th January. Initial interviews planned for the week beginning 17th January.
The client requests no contact from agencies or media sales.
RNID Near You Coordinator Leicester City
Remote working in or near Leicester City
£25,708 pa plus excellent benefits
35 hours per week
Maternity Cover - Fixed, ending 31st December 2026
As a Coordinator for our RNID Near You community service in Leicester City, you will focus and lead on developing and delivering our community service across the area through drop-ins offering:
- practical hearing aid support
- information on hearing loss and tinnitus
- hearing checks
You will be responsible for co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across Leicester City. You will have responsibility for the set up and running of these sessions and have good local knowledge of the area and seek new opportunities for delivery of the RNID Near You services.
We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community and care settings.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and people we support. You have experience managing people or volunteers and events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID: Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated.Our values are at the heart of what we do.
We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 21 December 2025.
Interviews: w/c 5 January 2026.
Supporting people who are deaf, have hearing loss or tinnitus
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Senior People Officer to join our National Support Team. You’ll play a key role in shaping a positive, inclusive, values-driven culture and deliver excellent HR support across the charity. This is an exciting opportunity for an experienced professional to join an innovative, supportive and purpose-driven team with opportunity for personal development and growth.
Are you passionate about babies and young children having the best start in life?
HENRY is a national charity that is making a real difference to the lives of young children and their families. We believe every child deserves a healthy, happy start and we work with communities across the UK to make that happen.
Please go to the career page on our website for more information about the role. To apply please click on the 'apply now' button.
Closing date for completed applications: 9 am Monday 15th December
Task and interviews: At our office in Eynsham - date TBC
Overview of role:
The team:
You will join our National Support Office team based in Eynsham, supporting our charitable work with families and professionals across the UK. The Senior People Officer is line managed by the Head of People who, together with outsourced support and advice, form the People function within HENRY. You will also work closely with our Finance team, IT Manager, CEO and people managers within the organisation.
Work base and travel:
This role works 3 days per week from our office in Eynsham (Tuesday – Thursday) and two days per week remotely from home (Monday and Friday).
Hours:
This is a full-time role of 37.5hours per week. Employees can take advantage of our flexitime hours, choosing when to work their hours between 8am – 6pm each day.
Benefits package:
-
Full time salary of £30,995.27, with opportunity for annual performance related pay increments
-
30 days annual leave per year plus bank holidays
-
Flexitime hours and a flexible supportive approach to balancing work and life
-
Enhanced Charity Sick Pay and family friendly leave (including 3 paid emergency dependants' leave days per year, enhanced maternity, paternity and adoption leave)
-
Access to a pension scheme with a matched employer contribution of up to 6%
-
Employee Assistance Programme, giving free and confidential access to a variety of wellbeing support services.
Job Purpose
To manage and enhance HR processes, support governance and the Board of Trustees, and create a positive experience for our workforce aligned with our charities values, culture and aims.
Key responsibilities
-
Core HR processes
-
Work alongside the Head of People to develop and implement our approach to HR
-
Provide administrative support to the Board of Trustees
-
Core office management processes
Core People processes
-
Maintain confidential personnel files for employees, casual workers, freelancers and volunteers.
-
Oversee a quality recruitment process that aligns to organisational need, in line with the HENRY values.
-
Onboard new employees, casual workers, freelancers and volunteers and support a quality induction.
-
Oversee all processes linked to the employee lifecycle, including types of leave and processing leavers.
-
Manage HR retention periods for records and maintain accurate records
-
Be the first port of call for queries and support the Head of People in the breadth of issues and challenges that arise.
-
Provide accurate and detailed information to our Finance team to support monthly payroll.
-
Provide timely and accurate reports and insights
Work alongside the Head of People to develop and implement our approach to HR
-
Maintain up to date information on current employment legislation, communicating changes through policy and internal communications.
-
Work alongside the Head of People to continually evolve our People practices to provide the best experience for all and help achieve our charitable mission and strategy
-
Optimising the use and impact of our digital HR system
Provide support to the Board of Trustees
-
Arrange and coordinate Board meetings and Annual General Meetings.
-
Work with the Chief Executive to prepare and circulate papers for Board meetings.
-
Coordinate the recruitment, onboarding and ongoing development and training of Trustees.
-
Liaise with Trustees, responding to requests for information.
-
Support the implementation of Charitable Governance processes and legal compliance
Core office management processes
-
Act as the primary contact for office visitors and mail
-
Organize and maintain office filing systems, both electronic and paper-based
-
Manage office, kitchen, and bathroom supply inventories, placing orders as needed to ensure stock availability
-
Undertake routine health and safety responsibilities, including:
-
Weekly, monthly, and quarterly internal fire and legionella checks
-
Conducting H&S inductions with new staff
-
Supporting external contractors during visits
-
Maintain a tidy, welcoming, and safe office environment.
Attitudes, behaviour and values
-
Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary
-
Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings
-
Maintain clear and accurate records
-
Communicate effectively with partners
-
Comply with all organisational policies and procedures
-
Model HENRY values
-
Support own development through on-going reading, research and supervision
This role requires a basic DBS check..
Person specification
Qualifications
Desirable: Relevant qualification (e.g. CIPD level 3 or 5) or higher education in a relevant subject
Experience
Essential:
- Proven experience working in a People/HR role
- Experience of conducting DBS/PVG checks and safer recruitment practices
- Experience with digital HR systems
Desirable:
- Designing and implementing HR systems and processes
- Previous involvement in health and safety checks and procedures
- Working with a charitable organisation supporting governance and the board of trustees
- Experience as a Company Secretary
Knowledge
Essential
- Knowledge of core HR processes including recruitment
- Working knowledge of UK employment law
- Knowledge and proficiency in Microsoft 365 (Word, Excel, Outlook, PowerPoint,Teams, Sharepoint) and confidence in learning new systems
Desirable
- Knowledge of employee, casual worker, freelancer, volunteer and trustee relationships and legal differences
- Knowledge of UK GDPR and how to protect and manage data
Skills and attitudes
Essential
- Strong motivation to contribute to HENRY’s work and commitment to organisational values
- Organisational and time-management skills, with the ability to prioritise competing tasks
- Strong written and verbal communication skills, with attention to detail
- Ability to handle confidential information with discretion
- Professional and approachable manner, with strong interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Strong organisational skills, able to work on own initiative and meet deadlines
- Ability to take the initiative, not only in identifying problems and opportunities, but also in suggesting and implementing solutions
- An eye for detail and a concern for accuracy, together with the ability to keep sight of the broad picture
- Willingness to undertake training
The client requests no contact from agencies or media sales.
Hybrid, with travel to Poole at least one day a week
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. To help us raise vital funds, we’re looking for a Marketing Executive who can deliver effective and engaging campaigns. This is an exciting opportunity to join a fast-paced fundraising team.
About the role
We’re looking for an experienced Marketing Executive to join the Individual Giving Team to work across our Stewardship Programme. The role of Marketing Executive will see you working across all aspects of a campaign to help drive lifesaving income for the RNLI and treat our donors really well.
The role is a brilliant opportunity for an experienced marketing professional with an enthusiastic approach to your work, looking for a challenge, where you can really make a difference. Experience in project management, stakeholder communications and campaign planning is essential along with a passion to drive data-focused decisions and work as part of a dynamic and mission-focused team.
About you
You’ll be an experienced Marketing Executive able to support the development and delivery of impactful, successful campaigns. To be considered for the role as our new Marketing Executive, you will need:
- An understanding of the importance of meaningful donor stewardship and a commitment to delivering an exceptional supporter experience
- Experience in delivery of marketing campaigns focused on driving supporter response and donations and retention
- Proven experience of working across multiple projects to tight deadlines
- Knowledge of Direct Mail, Email and Web channels
- Confidence in understanding campaign performance data and communicating results and optimisations to a wide variety of stakeholders
- Be capable of building strong and collaborative working relationships with stakeholders
- To have excellent communication skills (both spoken and written)
Apply today if you are a proactive Marketeer or fundraiser wanting to work within a high performing, friendly team where there will be opportunities to learn and grow within the role.
Closing date: 21 December 2025.
Interview date: 6 January 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: 07 January 2026 at 9am
Are you a motivated, creative, and supportive individual with experience of delivering training to adults facing disadvantage? Do you have a passion for empowering people with lived experience of the Criminal Justice System to build skills, develop confidence, and progress into meaningful opportunities?
If so, St Giles is looking for a Trainer to deliver our assured Learning to Advise course across North Yorkshire, ensuring learners receive high-quality, trauma-informed, and person-centred support as they work towards accreditation and future placements.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
In North Yorkshire, our Personal Wellbeing team works alongside Inspire North and other partners to provide training, volunteering opportunities, and tailored support for individuals with Criminal Justice lived experience. We equip people with practical skills, guidance, and the confidence to progress into volunteering, education, and employment.
About this exciting opportunity
As a Trainer, you will deliver the Learning to Advise course to individuals with criminal justice lived experience, providing high-quality, engaging training sessions that support learners to achieve certification and move into further opportunities.
Your role will include:
- Conducting interviews, learning assessments, and risk assessments with all applicants.
- Delivering training in line with project requirements and quality standards.
- Supporting learners to create and regularly review personalised learning plans.
- Providing one-to-one support to peer advisors and volunteers where needed.
- Working closely with Inspire North to coordinate volunteer placements and maintain excellent partnership relationships.
- Promoting inclusive, anti-discriminatory, and trauma-informed practice in all aspects of your work.
What we are looking for
- Experience of delivering training to adults facing disadvantage.
- Understanding of the barriers faced by people involved in the Criminal Justice System and how these can be overcome.
- Ability to support, motivate, and empower people with multiple and complex needs.
- Creative approach to planning and delivering learning activities.
- Ability to work independently and collaboratively as part of a wider training team.
- Strong IT, communication, and organisational skills.
- Commitment to equality, diversity, inclusion, and anti-discriminatory practice.
Please note this role requires an Enhanced Adults DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 07 January 2026 at 9am. Interview date: 16 January 202
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Chief Executive Officer – The Abbey Centre
Location: The Abbey Centre, Westminster, London (site-based role, flexible working available)
Salary: £90,000 – £95,000 per annum
Contract: Permanent (Full-time, 37.5 hours/week; regular evening attendance for events as required)
Could you lead a much-loved community hub through its next chapter of stability, growth and civic impact?
About The Abbey Centre
Our charity has served the community of south Westminster since 1948 and has occupied The Abbey Centre building, a converted Victorian public bath house a stone’s throw from Westminster Abbey, since 1991. We are a site-based community hub and social enterprise, combining community services, training and outreach with venue hire, an on-site café and catering to generate income that supports our charitable work.
We work across employability, health and wellbeing, volunteering and practical support for vulnerable residents; the Centre welcomes people of all ages and backgrounds, and sees over 1,000 visits each week. Our strong partnerships with Westminster City Council, statutory bodies and corporate donors underpin commissioned activity and solidify our position as a trusted local delivery partner.
This is an opportunity for a visionary but hands-on leader to preserve the Centre’s warm, inclusive culture and outstanding reputation while further professionalising systems, developing our income, and shaping a multi-year strategy that secures the building and grows impact.
As our next Chief Executive Officer, you will:
• Strategy & Impact: lead a collaborative listening phase and then develop and deliver a 3–5 year strategy and rolling business plan that defines the Centre’s core offer and impact targets.
• Governance & Finance: own the annual budget and medium-term financial modelling, deliver full-cost recovery across activity lines and present timely, accurate management information to trustees.
• Operational Leadership: ensure continuity of community services, venue trading and café operations and strengthen operational systems including safeguarding, H&S and business continuity.
• Income Generation: drive commercial performance of venue hire, events and catering, professionalise fundraising (major donors, legacies, corporate partnerships) and lead bids for multi-year statutory contracts.
• Community & Partnerships: sustain and deepen strategic relationships with Westminster City Council, commissioners, local partners and corporate supporters to secure commissioned work and philanthropic income.
• Estate Stewardship: manage day-to-day stewardship of the Centre’s significant ageing building, overseeing maintenance, lease/compliance obligations and contractor relationships.
• People & Culture: build a cohesive senior team, embed clear role accountabilities, performance management and development, and protect the Centre’s welcoming culture while managing change.
• Brand & Profile: act as a visible ambassador locally and with funders to raise the Centre’s profile and champion its social value.
Who you are:
• A seasoned senior leader with proven experience in a small/medium charity, community organisation or social enterprise that combines front-line delivery with significant premises/estate responsibility.
• Demonstrable track record of leading strategic development and delivering organisational growth while balancing hands-on operational leadership.
• Strong commercial and earned-income expertise, with experience of running successful commercial – ideally site-based - operations.
• Confident in winning and managing statutory contracts and multi-year grant programmes; credible with local authorities, commissioners and corporate partners.
• Financially literate with direct budget and cash-flow accountability and experience of full-cost recovery modelling.
• A collaborative, visible and warm ambassador who builds trust quickly, communicates clearly and can present concise management information to trustees.
Why The Abbey Centre?
• A powerful mission: deliver practical services, companionship and opportunity for south Westminster residents in a civic, high-impact setting.
• A prominent, historic central Westminster location and a cherished community building offering scope for strategic estate planning and growth.
• A warm, loyal staff team and an engaged board navigating a positive leadership transition.
• A social enterprise model where successful trading directly funds frontline services and creates a platform for entrepreneurial leadership.
• The opportunity to shape a multi-year strategy that secures the long-term future of the charity and grows its impact in the community.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 12th January 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about inclusive music making and supporting adults with learning disabilities to express themselves creatively? Do you enjoy bringing people together through rhythm, sound and shared experiences?
Stepping Stones Learning and Leisure is a small and welcoming Southwark charity that supports adults with learning disabilities to live connected, confident and fulfilling lives. We offer creative, social and practical sessions throughout the week. Music plays an important role in promoting positive wellbeing, and helps people build confidence, try new things, and feel part of a community.
We are looking for a friendly and engaging Music Facilitator to lead our weekly music sessions. You will encourage participants to explore a range of instruments, express themselves and enjoy the experience of making music together. Our groups include adults with a wide range of learning disabilities so sessions must be accessible, adaptable and delivered with flexibility and patience.
About the Role
As our Freelance Music Facilitator, you will plan and deliver inclusive sessions that may include:
- exploring different instruments
- rhythm and percussion activities
- creative music making
- group interaction and confidence building
- simple performance or sharing moments
You will also complete required paperwork including Individual Learning Plans, course outlines, schemes of work and track progress across each term.
What We Are Looking For
- Experience working with adults with learning disabilities
- Experience leading music sessions or creative workshops
- Confidence using a variety of instruments
- Ability to plan accessible, engaging activities for mixed ability groups
- Friendly communication skills and a patient, encouraging approach
- Reliable, organised, and able to manage the routine administrative tasks involved in lesson delivery
Once you have read the job description attached, please send your CV and answer the following questions when prompted:
Why are you interested in facilitating music sessions with Stepping Stones, and what do you hope to bring to the role?
Please outline your experience planning and delivering creative, structured sessions. How do you balance fun, accessibility and participant growth?
Empowering adults with learning disabilities to lead fulfilling, connected lives through opportunities shaped by their ideas and aspirations.



The client requests no contact from agencies or media sales.
About the Role
The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.
The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.
A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.
They will work collaboratively with their team, management and external organisations.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
-
27 days annual leave plus bank holidays
-
Hybrid Working Scheme
-
Interest free travel loans
-
Employee Assistance Programme
-
Pension Scheme
-
Cycle to Work Scheme
-
Lifestyles Gym Membership (20% corporate discount)
-
Enhanced maternity, paternity and adoption leave pay
Closing date: 2 January 2026 at 10:00:00
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: Part-Time, 30 hours per week
Salary: £26,000 - £27,000 per annum, pro rata
About the Service
The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.
About the role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide support and advocacy services to clients experiencing domestic abuse
- Ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Maintain and enhance service delivery standards and effectiveness.
- Support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
- Collate and obtain feedback regarding the effectiveness of the service.
Key Responsibilities
- Support the wellbeing of clients who are affected by domestic abuse.
- Contribute to a reduction in repeat victimisation
- Reduce the number of victims withdrawals of witness statements
- Be aware of the impact on children of domestic abuse and make referrals to appropriate agencies to support the children where necessary.
- Increase the reporting of children at risk of harm
- Increase successful court outcomes by proactively supporting clients and work with the witness services for cases going to court
- Work with the wider team within Hertfordshire Mind Network and support clients in accessing additional support e.g. counselling, peer support, employment support and self-development courses
- Work with other professionals e.g. police, health, social care, housing, and signpost and liaise with such agencies as necessary
- Work with and signpost to other third sector partner agencies as necessary
- Provide a first point of contact for professionals and clients and pass on necessary cases or referrals to the Domestic Abuse Caseworker.
- Refer to the Multi Agency Risk Assessment Conference (MARAC) if required and local IDVA service.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications 2nd January 2026
Interviews will be held on 9th January 2026
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
N.B. Please quote reference number 301 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.