Support jobs in northfield, west midlands

CRM Services Tech Lead

Location: Home-based with regular travel to the Guildford office
Department: Operations
Salary: £39,867 - £44,297 per annum
Hours: 37.5 hours
Job Type: Full time
Contract Type: Permanent

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

With our new five-year strategy now underway, CRM is a crucial tool for all functions within Cycling UK, acting as an enabler in maximizing income, attracting and retaining key audiences, and playing a key role in the delivery of successful programmes.

The CRM Services Tech Lead's role is to help ensure that the CRM Services team work as a successful business partner to the other Cycling UK functions as they strive to achieve our strategic goals.

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.

The role is home based in the UK, with regular travel to London and partner locations.

Applications close at 9:00am on the closing date shown

Benefits: 27 days holiday bank holidays (pro rata for part time roles), healthcare cash plan, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.

You may have experience in the following: CRM Technical Lead, CRM Solutions Architect, CRM Systems Lead, CRM Engineering Lead, CRM Platform Lead, Lead CRM Developer, Technical CRM Consultant, CRM Integration Lead, etc.

REF-223028

Location: UK Home based, with easy travel to London | Salary: £40,000 per annum | Contract: Full-time, Permanent

At Animals Asia, we don’t just talk about compassion – we live it. Every. Single. Day. We're on a powerful mission to end cruelty and restore respect for animals across Asia. Best known for our pioneering work to end bear bile farming, we also run life-saving sanctuaries in China and Vietnam and push for long-term, sustainable change. With 400+ passionate changemakers around the globe, our movement is growing fast – and we need YOU to help lead the charge.

We’re on the lookout for a driven and strategic Trusts and Foundation fundraising professional to join our ambitious fundraising and communications team as Trusts and Foundation Manager – a pivotal role that will help unlock critical funding and drive impact for animals across Asia.

What You’ll Do:

As our new Trusts and Foundation Manager, you’ll:

• Manage and grow a global portfolio of 5 and 6 figure funders
• Build strong, lasting relationships with trusts, foundations, and grantmakers worldwide
• Identify new funding opportunities and craft compelling grant applications
• Report on the impact of donor support with clarity, insight, and passion
• Collaborate closely across teams and time zones to deliver funding success

Who You Are:

You’re an experienced Trusts and Foundation fundraiser with a proven record of securing significant grants and developing enduring donor relationships. A natural relationship-builder and persuasive communicator, you bring:

• Strategic thinking and a results-driven mindset
• Excellent written and verbal communication skills
• Strong collaboration abilities and a proactive, flexible approach
• International fundraising experience and CRM fluency
• A solution-focused attitude with a drive for continuous improvement

Most importantly, you’re compassionate, courageous, and 100% aligned with our values: Empathy. Respect. Courage. Tenacity. You're ready to make a real and lasting difference for animals.

Ready to Learn More?
Click through to our full Candidate Pack for everything you need to know – including how to apply.

Need an accessible version in Word? No problem – just email let us know way.

Closing date: Monday 18th August, 9am

Board Member

Bromsgrove

£3,804.92 + reasonable travel expenses

Our client's strategic plan resolves around creating sustainable, safe and warm places for people to live. They’re now looking for a talented Board Member with a background in Development to provide oversight, insight, foresight and hindsight to our business. You’ll join our Board at an interesting time as they have made some significant governance changes in our journey back to being a G1 organisation, and you’ll help them to succeed. 

Their strategic objectives are:

• Be an excellent landlord 

• Be and excellent employer 

• Build and support viable and vibrant communities 

• Develop and maintain excellent safe places to live 

• Be and environmentally and socially responsible organisation 

• Be financially secure and provide value for money 

Ideally, you’ll have had affordable housing experience before, either in a senior role in a housing association or development partner organisation or as a Board member. Just as important as anything else is your ability to process complex information, ask challenging questions, make strategic decisions and be an advocate for our customers, ensuring their voice has influence.

In terms of your time, there are 6 board meetings a year which board members are expected to attend and you will be a member of the finance and investment committee which meets 4 times a year. You may also be invited to sit on other committees.

In addition to this there are 2.5 strategic days a year, board training events and ad hoc working groups and task and finish groups. All meetings are in normal working hours 

In addition to the salary, reasonable travel arrangements are reimbursed. 

Interview Dates: Fri 5th September 2025 

Light Up Learning is a Scottish charity providing bespoke support for high school students. We are dedicated to igniting a love of learning in young people and transforming the nature of education in Scotland.

Our programme aims to address issues of unequal access to education and disengagement in the classroom by creating low-stress, supportive, and playful learning environments for young people who have experienced disadvantage. Through creative, one-to-one mentoring relationships, our team helps young people rediscover their curiosity, build confidence, and imagine a future they genuinely want to work towards.

We currently work in 12 schools in Lothian and Borders and are looking to grow and build new partnerships with other schools across Scotland. We want to reach more students, nurture their curiosity, and provide the resources they need to succeed. To do this, we need further funding and the newly-created role of Head of Fundraising will play a key part in achieving this growth.

We are looking for an experienced fundraiser to oversee all aspects of high-value income generation, primarily focussing on HNWIs, leading to a doubling of our income by 2030. This role will report directly to the Chair with a dotted line to our Founder, and will manage the relationship with the Consultant we have engaged to write grant applications. The role will be very hands-on, and the right candidate will thrive off working alongside a entrepreneurial and passionate team. You will be a self-starter with the hunger and curiosity to build activity and relationships, and make a strong personal impact.

We are a small charity with big ambitions, and we work in a way that reflects our ethos: collaboratively, reflectively, and with a real sense of purpose. We are excited to welcome someone who shares our belief in the transformative power of learning and relationships - and who brings the skills, creativity, and drive to help us grow our impact.

This role is designed to be flexible in both hours and location, and we are open to conversations about how best to make it work for the right person. If you are someone who thrives in a mission-driven environment and want to be part of a team that is changing the lives of young people, we warmly encourage you to apply.

For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates. For further information, key dates, and how to apply, please click 'Redirect to Recruiter'.

Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process.

CLOSING DATE for applications is 09:00 on Monday, 8th September 2025.

Drive Bees Abroad's growth in social followers, engagement, and individual giving through high-impact digital content and campaigns.

Whilst we are a small charity, we drive a lot of impact and have great ambition. We are looking for a communications and engagement lead who can help us with our marketing, PR, and social media presence. The communications lead will be working closely with our CEO and external partners and will be responsible for planning and executing communications campaigns to meet our annual engagement and income targets.

You should be well organised, proactive, and work well within a small team.

Responsibilities:

• Content & Social Media

  • Create engaging content for Instagram, Facebook, LinkedIn, newsletters, and blog.

  • Build and maintain a content calendar aligned to campaigns and key dates.

  • Collaborate with internal teams and supporters to amplify stories.

• Digital Fundraising & Email Marketing

  • Develop and run email campaigns with strong CTAs to engage and convert.

  • Work with the CEO to plan donor-focused digital campaigns.

• Analytics & Strategy

  • Monitor growth, reach, and engagement across platforms.

  • Use insights to continuously improve strategy and content performance.

Skills & Experience

• Demonstrated experience growing a social media audience ideally for a charity, social enterprise, or purpose-led organisation.

• Exceptional written communication skills – able to distil technical project outcomes into human-centred stories that spark emotion and action. Creative flair for designing, planning and executing campaigns.

• Understanding of public fundraising campaigns and how to use digital storytelling to drive donations.

• Experience using Canva for creating eye-catching visuals (text, image, video) and content management. 

• Proficient in social media management tools, analytics (Facebook Insights, Google Analytics, LinkedIn). Able to quickly post updates and announcements during live events and fundraising periods. 

• Able to maintain a consistent voice and brand identity across channels.

Project Manager, Policy Fellow

Terms: Part-time 4 days a week; fixed-term contract 24 months, with possibility of extension

Salary: £36,050-46,350

Location: Remote working, with the opportunity to work from co-working space if agreed and regular in-person team meetings.

Start Date: October 2025

Line Manager: Programme Manager, Risk Reduction Programme 

Please note that you must have the right to work in the UK. 

Closing Date: 12 September 2025.

Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats, for generations to come.

For nearly 40 years, we have developed a global reputation for groundbreaking dialogue and incisive thought leadership to help states overcome complex strategic and political differences. 

We comprise an intellectually and culturally diverse team of expert-practitioners with wide-ranging areas of expertise, globally headquartered in London with presences in Berlin and Rome. We are recognised internationally for our inclusive and positive team culture.

We are proud to be an independent voice in policy debate, and we are transparent about our funders and funding ethics. We receive no core funding from any state.

Role Description

BASIC is seeking a motivated and dynamic Project Manager (Policy Fellow) to lead BASIC’s deliverables within our joint project with the Federation of the American Scientists (FAS): ‘From the Noise, the Signal’. 

The project investigates how emerging and disruptive technologies (EDTs) pose credible threats and disrupt traditional assumptions regarding relative military advantages and disadvantages. One such assumption is the traditional dominance of hiders over seekers in the military domain which appears to be increasingly challenged by a package of EDTs. These technologies operate across military domains, including: outer space and the upper atmosphere, air, ground, sea surface, undersea, and cyber. Research has, however, not yet fully assessed EDTs collective impacts on hider-seeker dynamics, at a time where technologies are advancing faster than policy.

This joint FAS-BASIC project addresses this gap in both the research literature and policy discourse through collaboration with an interdisciplinary community of scientific, technical, and OSINT experts, to build a higher-resolution picture of the technological readiness according to the open-source.

This high-impact role offers the opportunity to deliver the research and manage the part of the project that covers sea-based dimensions. The second phase will bring the project’s sea- and land-based dimensions together, and assess the overall strategic implications of these technological advances for nuclear stability.

The Project Manager is expected to have a solid understanding of global security, nuclear nuclear issues, and expertise in EDTs and nuclear weapons issues demonstrated through a record of relevant (policy) research. The successful candidate will have experience with convening and leading high level dialogues  and experience with project delivery. 

The successful candidate will manage and lead the project’s delivery across several outputs, working closely with FAS partners.

Day-to-Day Responsibilities

1. Project Delivery

Applicants will need to be able to demonstrate the ability to: 

• Deliver high quality desk-based research. 

• Manage the project’s critical path and risk register, implementing mitigation plans as required.

• Manage project timelines, budgets, and reporting requirements.

• Write high-quality, policy-relevant research reports, op-eds and briefings.

• Organise international roundtables, workshops and other events with track 1 and 2 participants.

• Manage relationships with stakeholders and build BASIC’s network and reputation.

• Independently represent BASIC at international meetings.

2. Fundraising

Applicants will need to be able to demonstrate the ability to:

• Develop a project, by independently and confidently scoping funding opportunities.

• Liaise with the Programme Manager on funding priorities and opportunities.

• Manage projects with minimal day-to-day manager input.

• Develop new and existing relationships with funders.

• Write and edit funding applications.

3. Communications

Applicants will need to be able to demonstrate the ability to:

• Collaborate with various stakeholders including international partners to build strong relationships.

• Facilitate dialogue and cooperation among diverse stakeholders.

• Promote our / their work confidently and internationally. 

• Confidently use online social media platforms, and if possible, press contacts.

4. Office support

Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.

Role Requirements

Essential:  Educated to Master’s level – or demonstrate the equivalent in work experience

Essential:  7+ years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues.

Essential:  Passion and commitment to our organisational mission of promoting dialogue to advance global security.

Essential:  Familiarity with issues relating to strategic stability and emerging and disruptive technologies is essential.

Essential:  Demonstrated ability and track record in leading the creative development and delivery of policy projects in the UK or internationally, including budgeting and reporting

Essential:  Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function.

Essential:  Excellent analytical and methodological skills, and an organised approach to research.

Essential:  Well-developed interpersonal skills, including evidence of working successfully as part of a team.

Essential:  Strong track record of previous fundraising experience and success.

Essential:  Experience organising policy roundtables and workshops.

Essential:  Willingness to travel internationally when required.

Essential:  Strong organisational skills and an eye for detail.

Essential:  Good personal network in their research area.

Essential:  Previous line management experience.

Essential:  Education in science/technology is essential.

Desirable:  Formal project management qualification.

Public Affairs Manager (Fixed term contract)

Salary: £34,237pa

Your purpose 

This is a critical role in the Communications, Campaigns and Public Affairs Department. As Public Affairs Manager, you will support the Head of Communications, Campaigns and Public Affairs to make oracy education ordinary, co-ordinating and  project managing and delivering public affairs work as well as leading public relations work that increases our profile with policy makers. In doing so, you will play  an integral role in ensuring all children, regardless of their background, find their voice for success in school  and in life.

Your responsibilities 

This is a senior role in the Communications, Campaigns and Public Affairs Department, as part of the wider Learning, Impact and Influence Directorate 

Public Affairs (80%)

• Drive forward Voice 21’s public affairs strategy, building key relationships, understanding and momentum that develops Voice 21’s influence with Government and non-parliamentary policy makers, ensuring that we have a meaningful role in shaping an oracy entitlement for every child, and appropriate mechanisms for its implementation

• Deliver Public Affairs business as usual work, for example; organising school visits, leading political and parliamentary monitoring, stakeholder mapping and horizon-scanning and organising events in parliament and at party conferences

• Work with policy makers on local, regional and national level to influence those responsible for the delivery of education at primary and secondary level

• Engage and manage stakeholders and other key people across and beyond the organisation who work with the Learning, Impact and Influence directorate to leverage relationships in pursuit of our organisational strategy and mission

• Lead on Voice 21’s role as secretariat to the Oracy All-Party Parliamentary Group (APPG) 

• Produce/co-produce consultation responses, blogs, internal and external briefings, parliamentary questions and other related communications in line with our content strategy

• Act as an internal expert consultant on public affairs, decision makers and implementation of our agenda

Public Relations (20%) 

• Deliver public relations activity to raise our profile and support our brand, including through awards, events and speaking engagements 

• Spotting reactive communications opportunities in line with the public affairs strategy 

Your progression

Within 1 month, you’ll have:

• Started building strong working relationships with the team, warm policy makers and sector partners

• Created a database of influential head teachers

• Helped refine our policy asks in key areas into easy-to-communicate goals

Within 3 months, you’ll have: 

• Used analysis and polling to build reports on key advocate groups who can help spread our messages

• Launched our Oracy APPG

• Refined our monitoring and reactive opportunity spotting systems

From 6 months onwards, we expect for you to be:

• Have worked with our research team to develop a literature review of oracy education policy at local and national level

• Migrated our contract tracking to Salesforce and expanded it to capture relationships help at local and national levels

• Having developed a public profile among education policy makers 

This job is for you if you… 

Have experience in these areas

• Creating tangible policy impact through public affairs activity 

• Building and nurturing relationships with policy makers at national, regional and local levels

• Creating public affairs strategies with clear objectives and KPIs

• Delivering eye-catching PR work such as award entries, speaking events and receptions

• Using research to create strong and compelling narratives

• Communicating externally about policy positions

• Ability to form excellent working relationships, internally & externally with sector colleagues 

You may also have experience in these areas 

• Relevant experience in and a strong understanding of the education sector 

Reporting lines 

Reporting to: Head of Communications, Campaigns and Public Affairs 

Managing: None 

Where you’ll work: Remote, with travel to our London office and elsewhere for meetings. Occasional  overnight stays may be required depending on where you are based. 

Contract: 12 months

Application details

To apply: 

Closing date: 25th August 2025

Interview date:

First round interview: 3rd - 5th September

Second round interview: Week commencing 8th September

Start date: ASAP 

Questions:  Head of Communications, Campaigns and Public Affairs, Elizabeth Somerville;

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Location: Dudley
Salary: £30,000 per annum
Hours: 37.5 hours per week, including occasional evenings and weekends
Contract: Full-time, Permanent
 
Black Country Living Museum is seeking an enthusiastic and dynamic individual to take on the role of Public Programmes Producer. Your passion and organisation will enable you to deliver a range of innovative and inspiring programmes which successfully engage audiences in the history of the Black Country.
 
What will you be doing?
• Designing, delivering and evaluating programmes for a range of audiences, including themed evening events, that showcase the best of BCLM.
• Collaborating with wider BCLM teams by delegating tasks, setting and meeting deadlines to ensure programmes are delivered successfully.
• Forging relationships and selecting artists and entertainers to develop programmes that are high quality and representative of our Black Country communities.
• Collaborating, consulting and co-creating with our local communities to ensure programmes are relevant and diversify our audiences.
• Supporting the development of themes, characters and stories of the Museum’s annual programme.
• Working alongside the Assistant Producers to distribute tasks, offer guidance and collaboration.
 
What are we looking for?
• A highly organised and creative individual with a proven track record of developing, delivering and evaluating projects and programmes.
• A record of successful achievement in a comparable organisation, specifically relevant to the purpose of the role.
• An ability to work independently as well as with internal teams, external partners and organisations to successfully deliver projects whilst balancing workload.
• Passion, enthusiasm and ideas for stories about the Black Country and creative ways to tell them to our audiences.
 
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.
 
What can you expect?
• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations
• Opportunity to learn new skills
• Competitive rewards & benefits
• Supportive & inclusive work culture
• Positive attitude to work-life balance
 
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
 
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
 
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
 
Closing date: 17 August 2025
Interviews are expected to take place on 29 August 2025. Adjustments will be made should successful candidates be unable to attend.
 
As we say in the Black Country, tara-a-bit!
 
You may have experience in the following: Public Engagement Curator, Programme Curator (Public Programmes), Audience Engagement Officer, Learning and Participation Manager, Community Engagement Producer, Public Events Producer, Engagement and Interpretation Officer, Cultural Programmes Coordinator, Public Programming Manager, Exhibitions and Events Producer, etc.
 
REF-223078

About the Choir with No Name

The Choir with No Name has been running choirs involving people impacted by homelessness and marginalisation since 2008, and we currently have choirs in Birmingham, Liverpool, London, Cardiff, Coventry, Sheffield and Brighton. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Each choir gets together to rehearse every week and share a meal together at the end of rehearsal. Our values are family, fun, inclusion and integrity.

Job Purpose

We are looking for maternity cover for our part-time Finance and Data Administrator role. As Finance and Data Administrator, you should have a proactive mindset and a positive attitude. You should have some previous administrative experience and a meticulous attention to detail. You will be responsible for ensuring the accuracy of the Choir with No Name’s finances and impact data. We are looking for someone who is comfortable working independently with a helpful and can-do attitude, a quick learner with a calm disposition when under pressure and able to work accurately and to deadlines.

We particularly welcome applicants from people with lived experience of homelessness.

• Reports to: Head of Development
• Hours: avg. 12 hours a week, flexible across the month to account for busier times/finance deadlines
• Location: Work from home (home working allowance given) 
• Salary: £24,722 (pro rata)
• Annual leave: 25 days per year, pro rata, increasing 1 day per year pro rata with each year of service (to a maximum of 30 days)
• Employee benefits: Employee assistance programme, flexible working
• Contract: Fixed term 11-month contract

DEADLINE FOR APPLICATIONS: 9am Monday 15th September 2025

JOB DESCRIPTION

Invoices and expenses

1. Inputting all expense invoices, staff expenses & petty cash transactions into accounting software (Xero), ensuring everything is coded to the right budget line
2. Issuing invoices for suppliers, ensuring payments are received in a timely manner and recording them in Xero.
3. Sending a monthly reminder to freelancers and choir managers to submit invoices & completed petty cash books in time for month end deadline
4.  Saving invoices into SharePoint and ensuring these records are complete and up to date every month
5. Cross checking bank statements with income and expenses, ensuring all transactions are accounted for, identifying missing invoices/receipts and chasing the relevant staff
6. Updating our contact and invoicing details with suppliers and freelancers

Donation administration

1. Recording all donations & donor info in our donor CRM database (eTapestry)
2. Producing income queries and reports when required

Impact data

1. Inputting member survey data as well as other impact data as needed
2. Producing reports on impact data as needed

Finance reporting

1. Input cash basis income and expenditure into a monthly cash flow spreadsheet and create summaries for Choir Managers
2. Consolidating income data from multiple online donation platforms and in varied formats into a single monthly report
3. Producing month end platform and database income reports for our bookkeeper
4. Support the Head of Development with month and quarter end reporting for the board of trustees.

General administration

1. Minuting quarterly board and committee meetings

PERSON SPECIFICATION

Knowledge and Skills

Essential

• Alignment with our values of family, fun, integrity and collaboration
• Meticulous attention to detail
• Self-motivated and able to work independently
• Confident with numbers/maths
• Good time management
• Good communication skills
• Excellent knowledge of Excel and use of formulae
• Ability to work to hard deadlines
• Plenty of common sense
• Ability to learn quickly and use initiative to get the job done
• Trustworthy and honest when handling confidential information

Desirable

• Knowledge of basic bookkeeping
• Experience using of online accounting software ie: Xero
• Experience of using donor databases/CRM systems such as eTapestry/Raisers Edge
• Experience using Microsoft 365 programme suite incl. Teams, Outlook, Excel