Support jobs in peckham, greater london

This role is key to ensuring the Army Cadets can deliver excellent quality course materials and the training cycle is compliant with MOD and/or awarding body requirements.

This position is a permanent full-time post (40 hours per week) which will be home-based. However, some travel to Aldershot and London to attend meetings will be required.  The starting salary for the post will be £28,808.00 per annum.

Essential Skills

§  Qualifications in training or training support and design.

§  Direct experience of designing training for organisations.

§  Experience of working with partners, internally and externally.

§  Understand new technologies and promote innovation.

§  Ability to work on own initiative within an agreed framework of objectives.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 15th June 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held on Tuesday 24th June 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Job Title: Individual Giving Fundraiser

Salary: Circa £31k

Team: Supporter Engagement Team

Hours: 37.5 Monday-Friday

Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Individual Giving Fundraiser to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

We are looking for an enthusiastic and motivated Individual Giving Fundraiser to support the Supporter Development team as Individual Giving Fundraiser. 

This is an exciting and varied role will be providing a key role in developing and increasing income, donor acquisition and engagement across SSCH’s Individual Giving fundraising programme, including legacies. The post will work to maximise potential and develop both new and existing donors, through targeted donor development campaigns, supporter acquisition and retention programmes.

The post holder will work flexibly across the Individual Giving income streams including individual donations, campaigns, gifts in memory and legacies. As part of this, a key responsibility will be the relationship management and support to any of our supported families who choose to fundraise for SSCH. This role will also support with legacy administration.

This role will combine a targeted driven approach with excellent donor care and relationship management helping to drive growth and income.

About you

The successful applicant will have demonstrable experience within a fundraising or comparable role. Ideally the candidate will have some legacy administration experience.

You will also have an ability to work independently and collaboratively as part of the wider fundraising team to ensure success of income growth.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

If you are committed to reducing poverty in our communities, excited by our vision and ethos, and keen to use your debt advice experience to support those most in need, we would love you to consider applying for this role – it could be the best decision you ever make! 

The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.

Ideally we are looking for someone with prior debt or social welfare experience, and who has experience of working with and supporting volunteers. However we will also consider employing someone as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role. 

The role will be based in one of our branches in west London, but hybrid and remote options will be considered for the right candidate.

Crosslight Advice offers a comprehensive range of benefits to employees including access to a Health Cash Back Plan and EAP and is committed to offering comprehensive learning and development opportunities. Full and part time working options will be considered.

To find out more please see our Job Pack attached.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.

About the role

We’re looking for an experienced e-commerce officer to join our Trading team to showcase and promote our exciting year round range of products to raise income and engage supporters via our online shop, catalogues and commercial partnerships.

You’ll be a great communicator and maximise the potential income while ensuring every supporter has a great experience shopping with us.

What you’ll do:

• Lead on the development and day-to-day running of the online shop including platform improvements
• Develop digital marketing plans, that complement the overall Trading communication plans, to drive traffic and sales to the online shop
• Add products to the online shop using clear, consistent content that is bold and creative to drive sales
• Constantly review content to ensure that the information is compelling, audience-focused accurate and relevant

What you’ll bring:

• A strong understanding and experience of Shopify including designing pages, basic HTML and CSS coding, digital best practice and marketing 
• Experience of planning, delivering and evaluating digital marketing activity across paid and owned channels 
• Excellent communication and influencing skills, with the ability to convey complex matters clearly and coherently 
• Significant experience of CMS management and tools such as Canva, Photoshop and Figma 
• Experience of operating in a modern digital workplace, including using digital tools 

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from Thursday 19 June 2025, in person at our London office

The successful candidate will be required to:

• attend the UK London office a minimum of 2 days per week (one of which is a Wednesday).
• provide your own broadband service with a minimum download speed of 2Mb 
• have a confidential space in which to work when working at home

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Join Citizens Advice Richmond as an Financial Resilience Navigator 

Citizens Advice Richmond is launching an exciting new project and seeks a passionate Financial Resilience Navigator to join our team. This rewarding role involves providing holistic support to vulnerable households across the Richmond Borough, helping them achieve greater financial sustainability.  

You will serve as a single point of contact, assisting clients with welfare benefits, income maximization, debt management, housing, and related issues. This role emphasizes connection, compassion, and coordination, requiring collaboration with various organizations and council services to ensure comprehensive client support. Key responsibilities include client advocacy, community outreach, case management, and stakeholder collaboration.

For more information and how to apply please see the job pack attached.

Start Date: Immediate Start

Deadline: Rolling – as soon as the position is filled 

Job Title: Compliance, Risk, Audit and Safety Officer

Location: Central Office based in Islington and hybrid with regular service visits

Salary: £35,700

Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00 with flexibility around these hours as required

About the role

This is an exciting opportunity to join our highly skilled and dedicated Compliance, Risk, and Audit team. The team compromises a Director, Head of Service, and 3 experienced officers, with this role completing the team as the 4th officer. Although the team is small in size, they deliver work of significant depth, strategic importance, and exceptional quality across SIG. They play a vital role in supporting SIG's strategic direction through its commitment to high standards of Governance, Regulatory Compliance, Risk Management, and Continuous Improvement.

As we have an increasing focus on integrated safety and assurance framework, this role contributes to maintaining a safe and transparent working environment, to help protect and empower staff, residents, and participants, whilst fostering a culture of continuous improvement. In this role, you will drive professional and effective compliance, risk, audit and safety standards, policies, and processes which embed systems which can be used to develop a safe and inclusive environment for all. You will deliver support in data protection, health and embed frameworks throughout SIG which are in line with regulatory and legislative change. 

• Review reported AINMs and Safeguarding alerts and work collaboratively with teams to implement effective remedial actions, supporting future mitigation
• Conduct regular service visits and team meetings, focusing on safety reviews, training, and provide practical, informed guidance during these engagements
• Manage data and analyse trends, creating high quality reports, which are clear and readable
• Facilitate and support organisational complaints processes to ensure adherence to policy, timescale, and best practice
• Investigate and lead on whistleblowing concerns and assist the audit and compliance team, champions, Managers, P&C and other relevant teams in acting appropriately on concerns raised and protecting the whistleblower

About you

• Previous experience in complaints and incident handling, safeguarding, data protection, and audits
• Previous experience in governance systems and structures which could include auditing, risk management, investigations, and report writing
• Previous experience in managing quality standards
• Working knowledge of health and safety processes and procedures
• IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
• Ability to write reports in a clear, readable format
• Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment and meet deadlines
• Awareness and understanding of the impact of stigma and marginalisation on people who have multiple complex needs
• Working knowledge and experience of up-to-date legislation in health and safety in care and support settings, and ability to continuously monitor

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Do you have experience in generating and sustaining charitable giving from individuals and nurturing a Friends scheme in the Arts education sector? Are you passionate about choral singing and its power to change the lives of children and young people and can you successfully advocate on our behalf to potential major donors?

The primary focus for the new role is to generate sustainable charitable giving from individuals, maintaining and growing our Friends memberships and developing significant income from major donors. We will also welcome input on stewardship of trusts and foundations if this is also your area of expertise.

We are a leading choral singing organisation and run residential summer courses for children and young people. Our artistic director, Ralph Allwood, founded the organisation 45 years ago, since when over 10,000 young people have benefited from our life-changing courses. Nowadays, around one third of students receive generous bursary support to attend a course and we also work with a range of partner organisations to encourage even more young people from diverse backgrounds to take part in our choral singing courses. We want to secure the future of the organisation and increase the number of students we can support by significantly growing our individual  giving.

We are looking for an experienced fundraiser to work up to 2 days per week on a freelance basis to help us move up a gear or two in terms of our fundraising, specifically to develop private giving from our extensive alumni network and the many successful individuals who feel music education at a young age made them the person they are today.

We have an office in central London but the job can be done remotely with occasional meetings with the General Manager, either in person or virtually.

Key information

Position: Head of Development, Friends and Major Donors

Reports to: General Manager

Key relationships: Artistic Director, Operations Manager, Assistant Director Rodolfus Choir, Communications Manager & Artistic Adviser, Chairman and Trustees

Location: Working from home with occasional visits to the office at King’s Place, London and meetings with donors c. weekly

Main goal: To launch our 45th anniversary year development appeal and manage fund raising through individual giving, Friends memberships and legacy donations and pledges, growing our charitable income in line with our strategy. 

About this role:

The main duties and responsibilities for the Heads of Development role are as follows:

INDIVIDUAL GIVING

· Maintain and build relationships with our donors, and identify new individuals who would like to see the Rodolfus Choral Foundation thrive

· Use our extensive alumni list to source and maintain donors

· Use contacts from the artistic director and trustees to generate new donors

·  Ensure that our top and potential donors are well looked after and researched, passing on key information to the Artistic Director and, where appropriate, arranging meetings between him and our donors

· Organise and co-host special donor events in unique venues

· Plan and help organise membership events for donors

· Help establish a legacy giving scheme for Rodolfus

· Have overall responsibility for reaching individual giving targets

· Ensure that data is accurately kept in our database in line with GDPR, and is harnessed to support our fundraising efforts

STRATEGIC PLANNING & REPORTING

· Develop a five-year Fundraising Strategy

· Set ambitious but achievable targets for each year, within the overall Rodolfus budget

· Contribute new ideas and find new opportunities for fundraising

· Produce quarterly fundraising updates for the Trustees

· Produce a fundraising report for the annual accounts, identifying strengths, weaknesses and areas for development in the Fundraising Strategy

TRUSTS AND GRANT-MAKING BODIES

· Liaise with the General Manager to ensure a coordinated fundraising plan and targets, in keeping with the artistic vision for Rodolfus

· Proof and submit applications and be the point of contact for Trusts and Foundations (this work is currently supported by the General Manager and a fundraising consultant)

GENERAL

· Attend Team and Board meetings as required

· Be a passionate advocate at all times for Rodolfus

· Adhere to all legal requirements relating to the General Data Protection Regulation (GDPR) as well as all other company policies and procedures

· Create a positive work environment, underpinned by the organisation’s values

· The list of responsibilities is not exhaustive and may be reviewed from time to time by the Trustees.

· The appointee may be required to perform duties outside of this as operationally required and at the discretion of the Board.

ABOUT YOU

We are looking for someone who:

· Is able to foster excellent relationships with major donors

· is positive, proactive, hard-working, innovative and ambitious

· is numerate, analytical, organised and has attention to detail

· is friendly, approachable and collaborative

· happy working in a small but dedicated team

· happy to travel regularly when required for donor and team meetings

Essential Criteria:

· excellent interpersonal skills

· experience of developing positive relationships with donors

· proven success in securing major donations

· experience of prospective donor identification and initial approach

· outstanding communication skills, both spoken and written

· experience in budget management

· good attention to detail

· excellent personal organisation and time management

· experience of working efficiently and effectively on their own as well as in a team

· understands the arts sector

Closing date: Midday on 23rd June 2025

Interviews: First round interviews will be held online on w/c 30th June 2025

Second round interviews will be held w/c 7th July 2025

At this exciting time for Blood Cancer UK, we are delighted to create this new role developing our health intelligence approach. We are seeking a dedicated professional to lead the development of our blood cancer health data approach. This will involve maintaining and enhancing a portfolio of external facts, statistics, and evidence as well as overseeing our use of this insight internally.

You will have expert knowledge of NHS and UK health data sets, alongside a relevant qualification or equivalent experience in quantitative analysis. You will be confident in handling health datasets, and be able to summarise large amounts of data and information in a way that is understandable to the relevant audience.

Your role will involve sourcing and managing data relevant to our mission particularly blood cancer data sets, clinical trials and blood cancer drugs pipeline, and other national data sets that impact blood cancer outcomes. You will be responsible for data collection and analysis and supporting internal teams to use our data with confidence, particularly statistics that we use in our external communications and messaging.  You will lead on the associated data governance for the collection and use of relevant external blood cancer data sets, working in partnership with colleagues managing internal data. Alongside this you will identify key health data gaps and work with others to develop approaches to address these, including through collaboration with external partners. 

If you are passionate about data and committed to our cause, then we would love to hear from you to help us ensure no one dies of blood cancer. 

Expected travel for this role is: Majority of our roles can be performed hybrid. Required to attend the London office 2-4 days per month, plus two all-staff away days and external meetings as required.

We welcome applications to work full time or part time (minimum 28 hours and or job share, please specify the hours you wish to work in your cover letter).

Administrator/Receptionist

Hours: 5 days per week, Monday to Friday

Location: Office-based, Central London, WC1

Working pattern: Normal hours of work will be 9.00 am to 5.00 pm with an hour for lunch. Some flexibility in working hours may be required due to the nature of this post and the work of the team. 

The Vacancy

We have an exciting opportunity for an Administrator/Receptionist to join the Front of House team of the Methodist Church in Great Britain as we settle into newly refurbished offices in Central London. Working as part of a small Front of House and Facilities team, the post-holder will provide a professional, customer-focused reception and administrative service, helping to promote a sense of community in line with the Church’s mission and values.

Reporting to the Front of House Manager, the main duties will include:

· Providing a professional and helpful switchboard, meeting room support and reception service;

· Answering enquiries and directing colleagues and visitors using knowledge of the Church’s aims and structures;

· Carrying out a range of administrative tasks;

· Supporting the running of the facilities function and helping to maintain the health and safety of everyone in the building.

About You

If you enjoy working in an office environment, meeting a variety of people and staying informed about ongoing events, you will thrive being part of the Connexional (support) team. Where no two days are the same, you will enjoy using your excellent communication skills and can-do approach to assist colleagues, visitors, and contractors. Your colleagues will feel comfortable seeking your help and will value your positive attitude and conscientious approach.

You have great organisational and administrative skills and take satisfaction in multitasking to meet the needs of your customers.

You like structure and clarity when it comes to your working hours, and you relish working in a vibrant part of Central London that offers good transport links, shopping, green spaces and eateries.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. 

Job share applications will be considered.

Closing Date: Monday, 26 May 2025.

Interview Date: 3 June 2025 in person in London.

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace.  The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.

You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.

In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.

You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.

As a Programme Specialist you will be expected to:

• Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
• Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
• Take an active part in decision making, planning and audit processes of each project
• Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
   

Job Title: Refuge Worker

Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow. 
Salary: £28,857.12 per annum, including London weighting allowance if applicable
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.  

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 30 May 2025

Interview dates: 6, 9 and 10 June 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Role Purpose

This is an exciting opportunity for a fully qualified Education Mental Health Practitioner to work within a multi-disciplinary, early intervention Mental Health Support Team (MHST) to increase and improve emotional wellbeing (5-18 years) and mental health provision within education settings.

You will be part of a Third Sector team of colleagues with a variety of qualifications and experiences who are passionate about supporting all children and young people to access the right support at the right time, including where children may have been excluded, have additional needs or are not attending school.

We may also be able to consider applications from qualified Children’s Wellbeing Practitioners (CWPs), CAMHS practitioners, or other children and young people specialist practitioners with relevant qualifications.

You will have a caseload of children and adolescents with mild to moderate emotional and mental health difficulties and will deliver evidence-based and time limited 1:1 and group interventions, employing the principles underpinning the national CYP-IAPT programme (Children and Young People’s Improving Access to Psychological Therapies). Low intensity interventions (e.g. CBT guided self-help) will be delivered in a range of education settings (primary, secondary, special, alternative provision and sixth form and further education colleges).  Work will include psychoeducation sessions to a range of stakeholders, including children and young people, parents/carers and education staff, promoting a whole school approach to mental health. The role runs throughout the year, and you will be part of our holiday provision, ensuring we can support children all year round.

You will work with people from diverse backgrounds, using interpreters when necessary, and will have a commitment to challenging health inequities, and increasing access to our services for all young people. You will also work closely with colleagues and partners in the Local Authority, CAMHS, education settings where interventions are being delivered and other relevant mental health providers. 

Key Responsibilities

Delivering Interventions and Client Care

• Assess and develop evidence-based intervention plans to meet the mild - moderate needs of CYP with a range of mild – moderate emotional and mental health difficulties, with the support of your supervisor 
• Work in partnership with children, young people, their families and educators in the development of plans, agreeing interventions, goals and outcomes
• Support children and young people, their parents/carers, families and educators in the self-management of presenting difficulties
• Deliver evidence-based, low intensity 1:1 and group interventions for CYP aged 5-25 with mild – moderate emotional and mental health difficulties
• Ensure that at all times assessment and intervention are provided from an inclusive values base, which recognises and respects diversity 
• Undertake accurate assessments of risk to self and others, with support from your supervisor Maintain comprehensive records of all training and intervention activity
• Complete all requirements relating to data collection and report clinical outcomes and service access data into the digital patient record system, CYP IAPTUS
• Adhere to the protocols within the education settings worked in
• Deliver psychoeducation and training workshops and programmes to children, young people, parents/carers and education staff
• Signpost referrals for children and young people with more complex needs to relevant services
• Participate fully in regular 1:1 line-management and clinical supervision
• Practise, evidence, reflect on and demonstrate an ability to manage one’s own caseload in conjunction with the requirements of the service and the team.
• Show evidence of working within a collaborative approach, involving a range of relevant others when indicated. Specifically, work in collaboration with teachers and other education staff, parents, children, young people and the wider community to enhance and broaden access to mental health services
• Contribute to the development of individual or group intervention materials or training materials
• Attending occasional Multi-Disciplinary Team meetings to discuss any young people known to the service
• Monitor and track progress against targets for your caseload and develop plans with your supervisor to reach targets within structured timescales
• Develop a ‘local knowledge’ of the borough and its services and facilities, particularly in relation to mental health issues

Professional

• Ensure the maintenance of standards of own professional practice according to HFEH Mind policies and procedures
• Ensure that confidentiality is always protected and appropriately applied
• Ensure that any safeguarding, risks or issues related to the safety and wellbeing of anyone the postholder comes into contact with during their professional duties are communicated and shared with appropriate parties.
• Ensure clear objectives are identified, discussed and reviewed with line-manager on a regular basis as part of continuing professional development
• Participate in individual performance review and respond to agreed objectives
• Keep all records up to date in relation to Continuous Professional Development and the requirements of the post and ensure personal development plans maintained up to date
• Attend relevant educational opportunities in line with identified professional objectives
• Ensure adherence to organisational policies and procedures in the design and delivery of interventions
• Carry out any additional tasks as required by the service and HFEH Mind

Person specification

Knowledge & Experience

Essential

• Hold a current qualification from an accredited body to deliver evidence-based interventions for CYP, ideally as an EMHP
• Direct experience delivering interventions for CYP aged 5-25 with mild – moderate mental health difficulties
• Experience of routine outcome monitoring 
• Experience of clinical risk assessment
• Understanding of child development and psychosocial influences
• Experience handling safeguarding concerns for CYP and adults
• Excellent communication skills
• Organisational skills and excellent time management 
• Experience of using Microsoft Office package

Desirable

• Experience using CYP IAPTUS patient record system  
• Experience of working with children and young people with neurodevelopmental conditions
• Experience working in a multi-disciplinary mental health team
• Experience working in education settings
• Experience engaging a range of stakeholders (young people, families, mental health providers, schools etc.) 

Skills, Attributes & Qualities

• A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.
• Having a creative approach to problem solving and developing the service to meet the needs of diverse young people, families and schools.
• Ability to form and maintain relationships (e.g. with schools) and communicate effectively with all stakeholders and young people.
• Ability to manage own workload, work to deadlines and prioritise effectively
• Good standard of Microsoft Office – MS Teams, SharePoint, Word, Excel and PowerPoint
• Commitment to working in a way which recognises and respects equality and diversity
• Commitment to ongoing learning, through formal and informal training and development

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

The Finance & Administrative Officer role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

We are seeking candidates who have experience working in a finance function and have skills in office management and administration including data processing. Reporting directly to the Head of Finance and Corporate Services, the role provides support in bookkeeping, credit control (inputting of sales and purchases invoices), health and safety and smooth running of the office (ranging from ensuring there is milk in the fridge to ordering stationery as well as IT requirements). As the main point of contact for callers and visitors an awareness of excellent customer service will also be needed. The role is very varied and will suit a candidate skilled at multi-tasking and who has attention to detail. 

The appointment comes at a pivotal moment: in September 2023, after 25 years of community campaigning, Crystal Palace Park Trust took over custodianship of this unique landscape via a 125-year lease from the London Borough of Bromley. We are now working closely with them and a wide variety of other park and community stakeholders to deliver our mission: to protect, manage and improve Crystal Palace Park as a green, historic, ecological, recreational, sporting, cultural and educational resource in the interests of park users and of the wider community.

Are you passionate about building relationships with supporters and working with communities to generate income for a great cause? If so, we are looking for a highly organised and dynamic individual who can help get the most out of this key and fast-growing area of income for Brooke.

The Community Engagement Officer will play a pivotal role in our Legacy and Community Engagement Team. You will be responsible for helping to grow our network of community groups and key individuals. In order to do this, you will provide first-class stewardship to some of our most enthusiastic and engaged supporters, helping them to organise locally and maximising income. You will also be Brooke’s representative at an exciting range of virtual and in-person events, promoting our cause and encouraging further support.

All of this work will be underpinned by scrupulous planning and a keen focus on income and expenditure across the programme. You will work with the Community, Events and Stewardship Manager to ensure we can deliver on our ambitious 5-year strategy.

About you

You will have excellent people skills and a passion for animal welfare that can match some of our most loyal supporters. You will also have strong business awareness and keep an eye on return on investment at all times.

We are an ambitious international animal welfare charity and in order to thrive, you will need to be independent, well organised, hands-on, unflappable, creative, analytical, data-driven, focused on results, demonstrate attention to detail and be able to prioritise your work.

This is an exciting opportunity for someone with stewardship and communities experience who also has a flair for building relationships with a diverse range of internal and external stakeholders. Being a good team player is key to working collaboratively as part of the Legacy and Community Engagement team and wider Fundraising Directorate.

You will have excellent written and verbal communication skills. And you will have excellent organisation skills and the ability to prioritise work effectively to meet targets and deadlines.  You will have a proactive approach and be willing to travel or work unsocial hours on occasion.

You will be joining a friendly and passionate Legacy and Community Engagement team at a really exciting time for Brooke.

If you are interested in the role and meet the criteria, we will look forward to hearing from you.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.