Support jobs in royal docks, greater london

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the South West region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  London and the South West region. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the South West Region of England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across London and South East England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Are you a proactive and process-driven person with a passion for meaningful global work, and the ability to juggle multiple responsibilities with ease? Harris Hill Charity Recruitment Specialists is looking for a Project and Finance Officer to join an impactful organisation that supports media freedom and ethical journalism across the globe. Based in London, with the flexibility of hybrid working, this full-time position is ideal for someone who thrives in a dynamic environment and wants to contribute to a cause that makes a real difference.

In this varied role, you will play a vital part in keeping our client’s projects and operations running smoothly. You will help draft budgets, track project spending, update timelines, manage supplier relationships, and support internal workflows and reporting. From supporting international training programmes and consultancy work to ensuring financial systems are up-to-date and compliant, you will be a go-to team member for both project coordination and finance administration.  You will also lend a hand in the day-to-day running of our office, keeping electronic records and collaboration tools organised, supporting policy and contract updates, helping with event logistics, and taking minutes at key meetings. Your contribution will help ensure that the charity’s global programmes are delivered efficiently and to the highest standards.

The ideal candidate will bring experience in administration or project support, ideally in the non-profit or media development sector. You will have experience with financial processes and budget management. Proficiency in Microsoft Office (especially Excel) and cloud-based collaboration tools is essential, as is a proactive, problem-solving mindset. To thrive in this role, you need to be a confident communicator with strong organisational skills, and you will be comfortable managing competing priorities and collaborating with teams across time zones.

To apply, please submit your CV and a cover letter detailing your experience and motivation.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you want to work for a supportive and collaborative team?

We are working with an International Animal Welfare Charity, in this role you will support the team in driving the development and delivery of the high-value donor and corporate fundraising programme.

You will be responsible for project-managing mailings, conducting high quality research, organising events and providing administrative support to the team.

This is a hybrid role with once or twice a month in London.

The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.

The Role
Administer the high-value donor thanking programme according to set procedures and timelines, all whilst providing exemplary stewardship.
Gather and analyse information about current and prospective high-value donors and corporates from GDPR-compIiant sources
Project-manage fundraising events, taking an active role at each event and ensuring all aspects of the event run with efficiency.
Assist with activities across the high-value donor and corporate fundraising programme as required.
General team support and administration

The Candidate
Knowledge of fundraising principles and practices.
Knowledge of efficient and effective teamwork and administration.
Knowledge of the requirements and expectations of working in the charity sector.
Experience of working in a busy professional environment on a variety of projects.
Experience of providing exemplary administrative support and maintaining effective administrative systems and procedures.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Head of Operations and Projects will oversee the infrastructure of our charity. This position will involve fostering a motivated and engaged volunteer base, strategic oversight of our BUBR Africa initiative and conducting impact analysis of our activations. The ideal candidate will be passionate about community engagement, skilled in project management and possess a strong analytical mindset.

Purpose of the job

 We are seeking a highly skilled Communications Manager to lead and deliver strategic communications across all key external audiences. This role is central to driving awareness of the impact of UK Youth’s work, amplifying the voice of young people, and advocating for urgent action to support youth work and organisations across the UK. It is a demanding role, requiring close collaboration with the Head of Brand, Communications & Marketing, CEO, and Senior Leadership Team (SLT) to enhance visibility and engagement at the highest levels. 

Key responsibilities

 Strategic Communications & Messaging:

• Develop and execute UK Youth’s external communications strategy to increase awareness, engagement, and advocacy. 

• Craft compelling messaging that effectively communicates the impact of our work, the challenges facing young people, and the importance of youth work. 

• Ensure consistency of messaging across all communication channels and materials. 

 Leadership & Stakeholder Engagement:

• Support the Head of Brand, Communications & Marketing in delivering high-profile campaigns and media strategies. 

• Partner with the CEO and SLT to enhance their visibility, providing strategic communications support, speechwriting, and media briefings. 

• Build and maintain relationships with key external stakeholders, including policymakers, funders, and media contacts. 

 Media & Public Relations:

• Lead on media engagement, securing press coverage that highlights UK Youth’s impact and advocacy efforts. 

• Draft press releases, opinion pieces, and statements that position UK Youth as a leading voice in the youth sector. 

• Manage reactive and crisis communications, ensuring UK Youth’s reputation is protected and strengthened. 

 Campaigns & Content Development:

• Develop and oversee the production of high-impact content, including reports, blogs, speeches, and social media materials. 

• Lead on storytelling initiatives that amplify young people’s voices and highlight the real-world impact of UK Youth’s work. 

• Work collaboratively with the marketing team to align messaging across digital and traditional channels. 

 Advocacy & Influence

• Ensure UK Youth’s communications support and enhance policy and advocacy work. 

• Develop materials that translate complex policy issues into compelling, accessible messages. 

• Support campaigns that mobilise public and stakeholder support for greater investment in youth work. 

Experience

• Proven track record in strategic communications, public relations, or media engagement, preferably within the charity, public, or advocacy sectors.

• Experience managing high-profile campaigns that drive awareness, engagement, and action.

• Strong background in stakeholder engagement, including working with policymakers, funders, media, and senior leadership teams.

• Experience developing and delivering crisis communication strategies.

• Knowledge of the youth sector, social justice issues, or non-profit communications is highly desirable.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

 UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

 We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Wednesday 14th May at 11:59PM (midnight)

Provisional Interview Date: TBC 

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Join the leading national charity dedicated to supporting babies, families and neonatal healthcare professionals. This is an excellent opportunity for a creative and proactive programme officer to make a real difference to the lives of babies in neonatal care.

Role Summary 

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby.

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Baby Charter Officer to join our enthusiastic and passionate team.
 

• Location: South West England or East Midlands
• Salary: £25,000 FTE (£15,000 - £17143 pa actual salary)
• Terms:    21-24 hours per week, 12 month fixed term
   

Role Details

We are looking for someone with a passion to improve healthcare for babies born premature or sick, through supporting neonatal units to improve practice with the Bliss Baby Charter.

The Baby Charter is a national accreditation programme being undertaken by most neonatal units in the UK. It aims to improve outcomes for babies born premature or sick by encouraging neonatal healthcare professionals to involve parents in the care of their baby. This is known as Family Integrated Care, or FICare.

The ideal candidate will be able to demonstrate the following skills and experience:

•Excellent interpersonal skills, with experience of communicating with a range stakeholders 
•Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload
•A flexible, positive and solution-oriented approach to work
•A strong understanding of equity, diversity and inclusion, and the ability to work with and support people from diverse backgrounds
•Ability to use service-user feedback to continuously improve services and innovate
•Attention to detail, and experience of capturing and reporting on progress
•Experience of working with healthcare professionals.
 

For more details please view the job description and person specification below.

How to apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview. Please note this role has been re-posted, previous applicants need not apply.

Don’t meet every single requirement? 
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

• The deadline for applications is 9am Wednesday 14 May 2025.
• First round interviews will be held virtually on w/c 19 May

• Second round interviews will be in person at our London Bridge offices on w/c 26 May

Hospital Liaison Team Leader

Location: London, N15 6HR (You will be required to travel between locations, North Middlesex University Hospital and Whittington)

Salary: £30,350 to £43,675 per annum  

Waythrough's vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.

The Role

HAGA is seeking a compassionate and motivated Hospital Liaison Team Leader to join their dedicated team. This is a non-clinical role that plays a vital part in bridging the gap between clients accessing their alcohol services and those receiving hospital care—whether through emergency admission at A&E or ongoing treatment for other health conditions.

Primarily based at North Middlesex University Hospital, the role will also involve occasional travel to other hospitals within their localities to ensure consistent support for clients wherever they may present. The position is co-located between hospital settings and their Seven Sisters Road office, promoting strong integration and continuity of care.

You’ll manage a small, committed team and take responsibility for maintaining effective communication pathways between hospital staff and the service. Often, you’ll be the first point of contact for clients in clinical environments—offering reassurance, understanding, and practical support when they are feeling vulnerable and uncertain.

You will assess appropriate referral pathways, both within HAGA and with external services, while maintaining regular communication with both hospital teams and staff at the main office. You’ll oversee and coordinate this essential pathway to ensure seamless, person-centred care.

Skills and Qualifications

While team leader experience is desired, it is not essential. They welcome applicants with experience in the Substance Use field and/or hospital settings, as well as those with transferable skills suited to this role.

The successful candidate should also be open to working occasional evening hours if service demand indicates a future need for increased flexibility.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

Salary: Grade 4 - £34,085 per annum

Full time: 37.5 hours per week

Location: Flexible with travel as required to deliver training – frequency will vary

Contract: Permanent

Closing date:  Sunday 18th May 2025 at 11.30pm

Do you have a good understanding of housing law and proven experience of preparing, planning and delivering training courses to individuals and groups, online and face to face? We are looking for a Trainer and you could soon be helping us to help better support professionals and their clients with housing problems.

About the Role

You will deliver training to a variety of external customers, focussing on housing and homelessness. The overall aim will be to support capacity and capability of the housing and homelessness sector to achieve better outcomes. You will need to keep your knowledge up to date and contribute the insights you gain from training delivery and observing our front-line services to develop existing and new courses, ensuring excellent quality and positive feedback. Also, you will participate in consultancy and mystery shopping as needed.

About you

To succeed, you will need experience of delivering and developing training courses which are engaging and interactive, along with a strong understanding of housing and homelessness law. You will also have a sound knowledge of IT tools such as webinar and e-learning platform and Microsoft applications.  The role will involve travel to deliver training as needed.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

You will be joining a multi-disciplinary team that delivers a range of second tier services to support those on the frontline to achieve positive outcomes for people with housing problems. These include training in housing and homeless prevention, housing law consultancy advice, housing debt casework, information and online resources and various targeted projects. We are a national team and work in conjunction with the wider organisation including Legal Services, Learning and Development, Business Support, Telephone and Online services and Operations teams.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the Northern England region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across Northern England. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the Northern England region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across Northern England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Northern England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

About The Role

We’re looking for an Events Partnership Manager to join our Fundraising Events team. This is a key role focused on building and managing relationships with organisations, community groups, clubs and corporate partners to recruit teams of participants for our fundraising events. You’ll lead on developing and delivering partnership strategies that drive sign-ups and support the growth of our events portfolio across the UK.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working closely with colleagues across Fundraising, Supporter Acquisition, Marketing and the Poppy Appeal, you’ll help shape creative campaigns, identify target audiences and ensure our recruitment activity is both impactful and on-brand. You’ll also oversee the work of our Event Partnership Coordinator, providing guidance and support to help deliver on targets and develop new opportunities for engagement.

This is a great opportunity for someone with a background in events or fundraising and a passion for building strong, long-lasting relationships. You’ll be confident working across multiple projects, bringing a strategic mindset and an eye for detail. If you thrive in a collaborative environment and want to play a vital part in supporting our Armed Forces community, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are delighted to be working with Shaftesbury, the disability charity that enables each child, young person and adult to live a life that adds up for them, and who seek an experienced Individual Giving Manager (Retention) to join their team.

Building on a 180 year track record they work to improve the quality of life for people with disabilities through their wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland.

With exceptional people skills, the successful Individual Giving Manager (Retention) will be responsible for developing and delivering strategies that strengthen relationships with existing cash supporters, regular givers and gaming (lottery) supporters to ensure they feel valued, engaged, and connected to Shaftesbury’s mission. This role focuses on enhancing supporter loyalty and lifetime value through personalised, insight-led communications and stewardship initiatives.

Working across a range of channels—including direct mail, telemarketing, gaming, and digital—you will drive income growth by deepening engagement and identifying opportunities to increase income from existing supporters.

You will demonstrate:

• Proven experience in donor retention, direct marketing, or individual giving within the charity sector, with a strong understanding of audience segmentation and donor journeys.
• Outstanding communication skills (verbal and written) and the ability to tailor compelling and persuasive fundraising appeals for a range of audiences.
• Experience of setting, working to, and meeting, fundraising targets, with an innovative approach to developing new fundraising products.
• Excellent organisational skills including experience of planning and managing multiple projects simultaneously.
• Commitment to Shaftesbury’s Mission, Values and Christian ethos

You will be a collaborative, team player with the ability to work under pressure and deliver outcomes to tight deadlines with exceptional project management skills.  Experience of working with telemarketing or similar agencies to drive revenue is desirable, but not essential, as is experience with legacy marketing and gaming products and a familiarity with digital marketing / fundraising, and email automation tools. Knowledge of care sector fundraising, local authority funding and HMRC Gift aid processes would also be an advantage.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 30 May 2025

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Legacy Officer (Maternity Cover)

 

Role Summary:

As part of the Major Gifts and Planned Giving team, this role is responsible for managing a caseload of approximately 80 legacy estates, including pecuniary, specific, residuary and life interest estates. The Legacy Officer will also assist the team with legacy enquiries and pledges, supporting donors on their legacy journey, as well as managing PETA’s free will services.

 

Position Objective:

• Ensure that gifts in wills to PETA are handled appropriately, sensitively and efficiently, maximising legacy income to support PETA’s mission to protect animals.
• Effectively communicate PETA’s mission to potential legacy supporters, and deal with enquiries from supporters in a timely manner.

Term of Employment:

Fixed-term, maternity cover

Hours of work:

Full-time (part-time hours considered)

 

Reports To:

Director, Major Gifts and Gift Planning

Salary:

£29,000 - £34,000

Location:

Remote in mainland UK

 

Primary Responsibilities and Duties:

Augustus Club

• Administer legacies in a professional and approachable manner, to include correspondence with solicitors and other interested parties
• Maintain departmental information, files, and records related to legacy estates
• Act as the point of contact and grow and mature relationships with stakeholders and external groups in order to attain information needed to carry out the role
• Work with various stakeholders on contested legacies, collaborating with other charities where needed
• Be able to communicate to supporters how important and desirable legacies are to PETA
• Respond to enquiries and requests for assistance from Augustus Club members and planned-giving prospects
• Document pertinent information about planned-giving members for the purpose of enhancing and building relationships
• Remain current on estate-planning practices as well as fundraising techniques and methods used in the non-profit sector, attending professional training seminars as needed
• Keep up to date on probate and tax laws, informing the team of any changes

Other

• Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details about specific global PETA programmes
• Assist in the training of new major gifts and/or planned giving assistants
• Maintain and expand knowledge of relevant departmental software (e.g. Revolution Online, ResearchPoint, Raiser's Edge, and Convio) in order to improve communication with donors
• Assist with the preparation and proofreading of mailings
• Perform any other tasks assigned by the supervisor
• Maintain strict confidentiality at all times

Qualifications:

• Minimum of one year of planned-giving or other development experience
• Excellent written and verbal communication skills
• Thorough knowledge of animal rights issues and PETA campaigns
• Demonstrated exceptional attention to detail
• Demonstrated ability to prepare professional business communications
• Proven ability to organise and manage multiple projects simultaneously and effectively
• Proven ability to use initiative and work independently
• Proven experience in legacy fundraising and administration
• Ability to insert files into databases using high levels of precision and attention to detail while maintaining confidentiality
• Commitment to PETA's objectives
• Adherence to a vegan lifestyle strongly preferred

We’re looking for a creative and skilled Video & Content Creator to lead the creation of high-quality, engaging, and inclusive video and graphic content that supports our charity’s campaigns, events, fundraising, and health initiatives.

You’ll play a key role in telling powerful real-life stories, filming on the ground, and ensuring content is accessible, representative, and aligned with our strategic goals.

A strong sense of storytelling, an eye for digital trends, and the ability to produce content across multiple platforms are essential.

Terrence Higgins Trust was set up in 1982 following the death of its namesake, Terry Higgins, the first named person to die of an AIDS-related illness in the UK. As an organisation we are working toward ambition goals: (1) to end the onward transmission of HIV in the UK by 2030; (2) provide support for people living with HIV; and (3) fight HIV-related stigma.

Since 1979, Advice UK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice. They are a small but mighty charity who support their members to provide advice to 2.8 million people in 2024 alone. They are working towards a world in which every individual, regardless of means, is able to access the advice they need in order to exercise their rights and deal with any legal and social welfare challenges they may face.

Charity People are partnering with AdviceUK to help in their search for a passionate Press Officer to help them achieve their vision.

Contract: Permanent role
Salary: 28,733 plus Regional Weighting (up to £4,677 in London). All staff also receive £600 per year work from home allowance

Location: Hybrid role which will be predominantly home-based with some travel and meetings in London
Hours: Full-time, 35 hours per week with flexible working options fully supported
Closing date for applications: Tuesday 27th May
Interviews: Interviews will be held in person at the charity offices in London on the 10th and 12th June with travel costs reimbursed

Core responsibilities within your role will be to:

• Work with the Head of Policy and Public Affairs to set up a new press office function for AdviceUK.
• Shape proactive, impactful media plans as well as responding to reactive media inquiries.
• Manage relationships with journalists and craft attractive copy for press releases and a range of other communications purposes.
• Support team members to identify media and communications opportunities related to their work.
• Brief and thoroughly prepare senior staff and AdviceUK members for appearances in broadcast media.
• Liaise with the marketing team to identify opportunities to promote policy and public affairs work through social media and other owned channels.

The purpose of this role is to support the policy and public affairs team to raise awareness of AdviceUK, their campaigns and the work of their members through the media. You will be an excellent communicator who can draft engaging copy for press releases and other media. You will be a fast learner, who can pick up new topics and issues with ease, and you'll be data-focused, able to use robust evidence to support press comments.

We would love to hear from you if you have the following skills and experience:

• Previous experience working in a press office environment, working on proactive and reactive comments and campaigns.
• Experience building contacts and relationships with journalists from a wide range of media outlets.
• Experience preparing senior staff for media appearances
• The ability to draft press releases and web copy on a range of issues
• A track record of delivering successful high impact press campaigns.
• Experience working sensitively with case studies and vulnerable individuals

If you're interested in learning more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.