Support jobs in Southminster, essex

The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.

The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.

This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.

This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.

Key Responsibilities

Strategy & Service Direction

• Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.

• Shape the future service model, including workforce planning, channel strategy, automation and technology.

• Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.

• Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.

Service Performance

• Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.

• Own and deliver KPIs, SLAs, performance dashboards and quality standards.

• Ensure effective processes, incident response, risk management and signposting and referral pathways.

• Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.

People, Culture and Capability

• Lead the team members across functions such as supervisors, case support, QA and training

• Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.

• Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.

• Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.

Quality, Compliance and Risk

• Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.

• Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.

• Oversee high-risk escalations, operational risk identification and mitigation.

• Ensure compliance with internal policies, such as data protection and cybersecurity.

Service Development

• Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.

• Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.

• Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.

• Drive innovation in digital service delivery and multi-channel support.

Partnerships, Impact and Growth

• Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.

• Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.

• Contribute to the expansion of the Helpline model into new geographies.

• Act as a senior ambassador for the service and organisation.

Internal Leadership and Collaboration

• Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.

• Contribute to organisational strategy, planning cycles, and Executive Team decision making.

• Lead or support cross-organisational projects where operational expertise is required.

Requirements

Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data. 

Essential

• Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.

• Proven ability to scale a service, introduce new operational models and lead organisational change. 

• Experience managing multi-layered teams (including volunteers), ideally across remote environments.

• Strong understanding of QA, safeguarding principles, operational risk, and compliance.

• Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.

• Exceptional people leadership, communication and stakeholder-management skills

• Experience improving processes, implementing new systems or delivering service innovation.

• High emotional intelligence with a calm, pragmatic approach to problem-solving.

• Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.

Desirable

• Understanding of cybercrime, cybersecurity, online harms or digital victimisation.

• Experience working in a charity or volunteer-powered environment.

• Experience delivering training, public speaking or representing an organisation externally.

• Experience with helpdesk systems, CRM, or telephony/triage systems

• Knowledge of trauma-informed practice.

What we offer

• Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.

• Pension scheme - 8% employer contribution to your workplace pension scheme

• Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.

• Remote working cost budget - an annual allowance to cover eligible remote working costs

• Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture. 

• Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.

• Professional development - access to ad-hoc training based on your role and professional growth interests

• Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.

• Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.

• Time off for learning - request time off to pursue training or development opportunities

The Biochemical Society are seeking an Events and Training Assistant, on a 12-month fixed term contract, to support the Biochemical Society Events and Training team.

In this role, you will be the first point of contact for delegate and general events related queries, ensuring that delegates have registered for events under the correct category, and received payment before the event. You will also set up events in the Events system and manage CPD accreditation applications for all events, collating event feedback and researching potential new sponsors for events.

The post-holder will assist with pre-event and training preparation, and onsite support at events, working closely with the Event Organisers and Conference and Events Manager, with task ranging from sending all pre-event communication, create flash poster presentation using PowerPoint and providing travel guidance to attendees to managing the registration desk, providing A/V support for speakers and handling and promoting marketing material at events and engaging with delegates, along with other duties as required by the Conferences and Events Manager.

The Events and Training Assistant will travel within the UK and occasionally overseas.

Suitable candidates will have an interest or some experience in events management, have excellent attention to detail and great communication skills, being friendly and personable.

For more information about the organisation, please visit our website.

Closing date: 9th January 2026

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

Digital Marketing & Content Manager, Iswe Foundation 

Location: Remote (UK-adjusted hours with some flexibility)

Contract type: 12 months, with the intention to make permanent

Salary: £35,000 – £45,000

Working pattern: Full time 

Benefits include: 35 days annual leave plus UK bank holidays; 14 days medical leave; 3% employer pension contribution; open to part time & flexible working

Closing date: 18 January 2026, 23:30

About the role

Iswe is a not-for-profit social impact foundation dedicated to putting people at the heart of social and political decision-making. We design and scale democratic innovations that enable communities to shape the decisions affecting their lives.

We are looking for a skilled, proactive and versatile Digital Marketing & Content Manager to deliver high-quality digital communications across Iswe’s channels and those of our flagship initiatives, the Global Citizens’ Assembly and Assemblis.

You’ll join a fast-paced, globally connected team working to reshape political systems so they are fit for purpose, guided by the belief that the global crises we face stem from a deeper crisis of governance. 

If you want your digital skills to help shift narratives, inspire action and grow a global movement, this role offers rare scope, challenge and purpose. 

This is an excellent opportunity for someone ready to step up in their career and help shape the voice, reach and impact of a rapidly growing organisation. 

Job purpose

The Digital Marketing & Content Manager will lead on creating and delivering high-quality digital communications across Iswe and the Global Citizens’ Assembly. You will turn strategy into compelling, accessible content; design and deliver digital campaigns; and steward audiences across multiple platforms. You will work closely with teams and partners across regions, using insight and analytics to enhance reach, visibility and engagement.

This is a hands-on, delivery-focused role, ideal for someone energised by fast-moving environments, global collaboration, and mission-driven work. It will suit someone comfortable taking ownership in an environment where processes and priorities are still being shaped, and where proactive leadership (including strong prioritisation) is essential.

Key responsibilities

1. Strategic contribution & prioritisation

• Contribute actively to the development and refinement of Iswe’s digital communications strategy, bringing insight from audiences, analytics and the wider context.

• Exercise judgement about what content, channels and campaigns will have the greatest impact at different moments, particularly during high-profile events.

• Translate broad organisational priorities into clear, focused digital communications plans, even where direction is initially high-level or evolving.

1. Content creation & production

• Draft, edit and publish clear, engaging content for websites, newsletters, social channels, campaigns and events.

• Produce and edit multimedia content including short-form videos, interviews, animations and motion graphics.

• Oversee the rapid turnaround of video packages and social media assets during key event moments

• Work with regional partners and teams to document and share community and assembly participant stories in respectful, accurate and culturally appropriate ways.

• Write accessible copy that brings data insights, participant experiences and research findings to life.

• Commission and manage external creatives (videographers, illustrators, editors, writers, translators) where needed.

• Create accurate, accessible technical and scientific content that supports public learning and participation, coordinating with internal teams and partner contributors, fact-checking and commissioning as needed.

• Maintain and develop visual templates, content wrappers, slide decks and brand-aligned styles.

1. Digital marketing & campaign delivery

• Lead digital campaigns to grow awareness, participation and engagement with Iswe, the Global Citizens’ Assembly and Assemblis (Iswe’s participation platform).

• Manage the end-to-end planning and delivery of content across channels, ensuring the right stories, assets and updates are published at the right moments.

• Maintain and update content across Iswe dot org, globalassemblies dot org and assemblis dot org through CMS, including Craft and Squarespace.

• Ensure all content is accurate, inclusive, and aligned with brand guidelines and accessibility best practice

• Develop and optimise user journeys, onboarding flows and email automations based on audience insight.

• Use analytics (e.g., Matomo, Google Analytics, email platform analytics) to track performance and guide improvements across websites, social channels and email platforms.

• Support SEO and discoverability by maintaining clear metadata, structured content, and optimised landing pages.

• Implement light A/B testing for messaging, templates or calls to action.

• Support tagging, segmentation and list management within email and CRM tools.

• Support internal reporting by highlighting patterns, opportunities and areas for improvement.

1. Translation & global accessibility

• Work with the Communications Director, internal teams and regional partners to shape global communication needs

• Coordinate translation workflows across multiple languages (commissioning providers or working through Iswe’s global partners) to ensure quality and consistency.

• Manage transcription workflows, proofing processes and materials from contributors across regions.

1. Collaboration & organisational knowledge

• Work closely with Communications, Fundraising and Programme teams to align messaging and surface stories.

• Contribute to the development of a knowledge library, ensuring materials are organised, current and ready for sharing.

• Help maintain up-to-date versions of framing documents and training resources.

• Support a positive, inclusive and collaborative team culture

Person specification

We know that teams reflecting the diversity of society are more creative, innovative and effective. We welcome people of all backgrounds, identities and experiences, and we are committed to being a place where everyone feels they belong.

We particularly encourage applications from people who are disabled, from Black, Asian and other minority ethnic backgrounds, from lower or disadvantaged socioeconomic backgrounds, or who identify as LGBTQIA+.

Essential experience

• 4–6 years’ experience in digital marketing, content production or digital communications.

• Demonstrated ability to produce multi-format creative content (video, graphics, social content).

• Experience with CMS platforms (Craft, Squarespace, WordPress or similar).

• Management of automated email journeys to support audience stewardship 

• Strong organisational skills and ability to manage multiple content streams.

• Ability to understand and adapt technical or policy-related content clearly for different audiences and contexts.

• Familiarity with creative tools such as Canva, Adobe Suite, Figma and video-editing software (or equivalent tools).

• Clear and effective written communication in British English.

• Ability to build and maintain positive partner relationships.

• Analytical skills and experience using digital insights to guide decisions.

Desirable experience

• Experience in deliberative democracy, civic participation, systems change or climate-related work.

• Experience managing translation workflows or multilingual content.

• Experience collaborating with community-based content contributors across regions.

• Knowledge of data storytelling or simple data visualisation.

• Understanding of accessibility standards for digital content.

• Experience reaching and engaging with users who do not use email - for instance via WhatsApp and other social media 

• Experience using AI-enabled tools for content production or analytics

Personal attributes

• Creative, curious and proactive, with a desire to learn and experiment.

• Adaptable and organised; able to thrive in a fast-paced, startup-style environment.

• Values-driven and committed to inclusive, globally rooted ways of working.

• Collaborative and respectful, able to communicate clearly with diverse colleagues and partners.

• Skilled at making complex information understandable and engaging.

• Willing to work out of hours during key campaign moments such as COP

#Digital Marketing #Marketing #Muti-media Marketing #Digitial Marketing Strategy #Content Strategy

Job Title: Head of Major Giving - Trusts & Foundations and Individual Donors

Reporting to: Director of Fundraising and Development

Location of work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. 

Contract type: Ideally full-time, 35 hours per week, 28 hours or 35 hours compressed would be considered.

Contract Length: This is a fixed term contract starting ASAP for 12 months.

Salary: £48,500 

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Magic Breakfast is not able to offer visa sponsorship.

JOB PURPOSE    

This is a unique opportunity to step into a pivotal leadership role during an exciting period of transformation at Magic Breakfast. As Head of Major Giving (Maternity Cover), you will shape and deliver our strategy for high-value income generation across philanthropy  and trusts and foundations, while embedding a newly merged team and fostering a culture of one unified, high-performing team within Major Giving and more widely as part of Fundraising and Development.  

You will lead a team of five people, line managing and working closely with two Major Giving Leads, empowering them and co-creating a Major Giving strategy that fully seizes the opportunities presented by our refreshed organisational strategy. You will also oversee a well-established Trusts and Foundations portfolio and a group of highly engaged individual donors, maintaining and growing these important relationships whilst helping to provide strategic and targeted support across pipeline development. 

This role offers a chance to make a tangible difference by bringing together two recently merged teams, embedding new ways of working, and setting up structures for long-term success. You will have a dotted-line relationship with the Business Development Manager (Scotland), enabling you to ensure joined-up major giving approaches across the UK and unlock exciting opportunities in Scotland. 

We are looking for a natural relationship-builder with a proven track record of securing six- and seven-figure gifts, outstanding communication skills, and the ability to inspire donors, colleagues, and external stakeholders alike. As part of the Fundraising Leadership team, you will deputise for the Director of Fundraising and Development when needed and collaborate across the organisation to implement, monitor, and adapt our fundraising strategy, maximising the impact of major giving. 

This is a rare chance to leave your mark on a highly visible and strategically important function, shaping a newly merged team, influencing our major giving strategy, and contributing to the long-term success of Magic Breakfast.

Key Responsibilities

• Develop and deliver an integrated Major Giving strategy covering philanthropy and trusts & foundations with clear objectives and KPIs for income and performance and an embedded review, learn and continuously improve culture.
• Provide strong leadership across the Major Giving team, ensuring delegation and empowerment whilst also setting clear direction that helps to mitigate challenges and unlock and seize on opportunities.
• As part of the wider leadership team, play a key role in ensuring effective delivery of the fundraising strategy, organisational goals and our long-term strategic vision.

• Oversee a collaborative approach to prospect research and pipeline development to ensure a sustainable flow of opportunities, working with colleagues from across the wider department to leverage opportunities for referrals and pipeline development.

• Work across the organisation to package innovative and compelling projects for funding. Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation, to identify and build compelling giving propositions, wish lists and a persuasive case for support including non-financial asks. 

• Prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress. 

• Work with finance and performance and relevant business leads to manage programme budgets and restrictions. 

• Foster strong communication and collaboration with the Business Development Manager (Scotland), ensuring effective two-way sharing of insight, alignment on donor and funder relationships, and joined-up approaches to national and devolved opportunities. 

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please see our website for more infromation and our job pack 

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com

Shortlisting - 12th - 14th January

Interview 1 - 19th OR 20th January

Interview 2 - 23rd January

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency.

For the first time, we will be undertaking work to focus specifically on climate resilience in the UK. Currently this work sits with two existing team members, and a network of Associates and advisors. We are hiring a new team member to support this work on a fixed-term contract running from 2026-2027. 

Why UK resilience? We can see the impacts of climate change in the UK are rapidly increasing  - from direct impacts such as extreme heat, flooding and heavy rainfall, to direct knock-on effects such as increasing food prices. What is often hidden is the social, economic and racial injustice at the core of climate vulnerability in the UK. The people who are disproportionately impacted by climate change are also most likely to be excluded from the process to address it. This includes women and girls living  at the intersections of poverty, disability and race who remain overlooked by climate policy and interventions, even though the inclusion of women in environmental decision-making processes has been shown to have a positive impact on their outcomes.

Climate change is occurring at the same time as trust in British society, democracy and politics is collapsing. As recent research from Climate Outreach shows, voters in the UK feel overlooked, disillusioned about the present and fearful for the future, and many are yet to be convinced that net zero offers a positive way forward. 

Yet research also shows that the majority of the public do care about climate change and protecting nature, and we know from our work that there are individuals and groups across the UK who are taking action to create a more resilient future - often on a shoestring budget. When Impatience Earth convened funders around the topic of climate resilience in the UK, we had a lot of interest. We also heard that a common challenge is identifying resilience-building work to fund. A recurring question was ‘resilience-building work: how do we know it when we see it?”

This new role at Impatience Earth is designed to help us answer two key questions: 

1. How do we use our position and bird's-eye view of the philanthropy ecosystem to make climate philanthropy work more effectively for marginalised communities in the UK and withstand political headwinds?

2. How do we build the ecosystem for gender just climate action in the UK?

To answer these, it will be important to work in partnership and collaboration with other UK philanthropic support organisations (such as the Environmental Funders Network); help build bridges between the different organisations and groups doing this work across the UK; and shine a light on the opportunities for funders and policy-makers to support climate action that builds the resilience of the people who are most affected, but often overlooked. This role is an exciting opportunity to increase awareness and action in the philanthropic sector around the different dimensions of climate risk in the UK, especially as a result of gender inequity, poverty and other intersecting forms of marginalisation. 

About Impatience Earth

Impatience Earth is a non-profit climate philanthropy consultancy with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency. Since 2020, IE has catalysed over £250 million in new philanthropic funding for climate action around the world, of which over £90 million has already been disbursed to impactful organisations working to mitigate climate change and build the resilience of communities in the face of increasing climate risk.

With a core focus on climate justice, Impatience Earth explores with funders how they can effectively resource and partner with the leaders and communities on the frontline of climate actions who are often overlooked and underfunded by mainstream climate philanthropy. Impatience Earth’s portfolio of work in the UK is increasingly focused on how funders can build the power of local communities to increase their resilience against increasing climate impacts - such as extreme weather events - that also exacerbate existing vulnerabilities. 

Requirements for this role

1. You live and are legally able to work in the UK (unfortunately we are unable to sponsor UK work visas)

2. You have a good understanding of the way that climate change will intersect with different forms of oppression and vulnerability in the UK, particularly gender but also: racism, poverty and class inequality, disability, discrimination due to sexual orientation, faith, migration status and other factors.

3. You have a good understanding of the ways that climate change is already impacting communities in the UK, as well as solutions relating to resilience-building.

4. You have a good understanding, likely through your own lived experience, of the difference in economic opportunities and investment beyond London and across the different parts of the UK. 

5. You have a demonstrated ability to build trusted working relationships with a range of stakeholders, which might include: community-based organisations, philanthropic foundations and local authorities. 

6. You are respectful of people with different backgrounds, cultures, faiths and lived experiences. 

7. You are curious and a good listener. 

8. You are highly organised and motivated to work in a fast-paced organisation. 

9. You enjoy working in-person with different stakeholders, and you’re happy to travel to other parts of the UK when required to attend in-person meetings, events and represent Impatience Earth (travel expenses will be covered).

10. You can lead, and contribute to, research and written reports that can be shared with funders and external audiences. 

11. You are highly competent with online working and online collaboration including: email, Zoom conferencing, and online documentation.

Day-to-Day Activities 

Whilst this work is still being developed, and you will have an opportunity to shape it, the day-to-day activities will likely include the following. 

Strategy

• Support the development of Impatience Earth’s UK resilience strategy, by reviewing existing plans and providing feedback and suggestions.

• Throughout this role, share learnings and feedback with the Impatience Earth team, Associates and other stakeholders, aiming to ‘work in the open’.

• Help Impatience Earth to recruit and work with a group of advisors.

Relationship building and new collaborations

• Connect with the UK organisations and individuals that Impatience Earth has already built relationships with, identify opportunities to collaborate, and take plans forward. This could include convening a roundtable or co-designing an event.

• Make new connections with individuals and organisations outside of Impatience Earth’s existing network who are working to build the resilience of communities across the UK. This could be through attending conferences, community events, or cold outreach and calls. 

• Build bridges between organisations and funders working across different themes (such as climate and gender) to strengthen the ecosystem on intersectional climate resilience. 

• Develop and maintain excellent external relationships, always acting as an ambassador for Impatience Earth, to help build our reputation and profile.

• Manage the planning and execution of events, including developing an agenda, giving presentations, facilitating group discussions, and providing logistical support. 

Research and writing

• Support Impatience Earth to develop a taxonomy for gender-just climate resilience in the UK, that will later be shared with funders and other external stakeholders.

• Work with other team members  to conduct research and mapping that can form the basis of recommendations for funders.

• Draft high-quality written reports, blogs, presentations and other online materials on the topic of intersectional, gender-just climate resilience.
   

Internal knowledge management and communication

• Communicate across the Impatience Earth team, with colleagues working in different parts of the world, to share information and cross-check opportunities. As a remote team, our work is made possible by internal knowledge management and communication. This will include:

  • Timely writing up of notes and actions from meetings you attend and saving on our Google Drive

  • Sharing time-sensitive insights and opportunities with the team on Slack

  • Joining weekly online team meetings

Benefits

As part of this role, you will have a pro rata allowance of 25 days paid annual leave, individual coaching, a professional development budget and be part of a passionate team committed to advancing climate action. We have taken a range of steps to build an inclusive and welcoming work culture and we hope we will receive applications from people from a range of backgrounds.

How To Apply

We are not able to sponsor visas unfortunately and are not doing calls with candidates in advance of applications. 

We are committed to inclusive recruitment. If you have any access requirements or need reasonable adjustments at any stage of the recruitment process, please let us know so we can discuss how to support you.

Stage 1: Submit your CV plus either a cover letter (1.5 pages max), or a short video, that includes details about your relevant experience for the role and why you think you’ll be a good fit. Please consider the Requirements for this role section when you write your cover letter/record your video, particularly points 2-5. Please submit documents in PDF format as we are unable to open MS Word files.
 

Stage 2: Shortlisted candidates will be invited to an initial video interview carried out via Zoom to discuss your experience and what excites you about the role. We will send all candidates the interview questions in advance.

Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.

Stage 4: As part of the final interview stage, you’ll be invited to a full interview and we will be sending all candidates the interview questions in advance. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in preparing for interview.

Who You Will Meet

As part of the interview process, you will meet our CEO Yasmin Ahammad, Director Sarah Farrell and People and Wellbeing Director, Heather Salmon. For more information, see our website impatience.earth.

Your role

We are seeking an Impact & Partnerships Coordinator to support Design for Good’s programme and project initiatives. We’re looking for someone who believes deeply in our mission and brings energy, strong project administration skills, and a genuine commitment to social and environmental impact.

You will work closely with project teams, programme staff and senior management to help deliver our impact and partnership strategy, providing essential coordination and administrative support across our innovation projects and global collaborations.

Our working environment is informal, multilingual and team-oriented, with a strong emphasis on learning, ownership and initiative. This role offers the opportunity to engage with an inspiring international network and support the delivery of impact-driven programmes that improve life through design.

You will work closely with the Impact & Partnerships Lead on day-to-day delivery and report to the Managing Director of Design for Good.

Key requirements

• 3+ years’ experience in project coordination, project administration, PMO or a similar role.

• Degree in a relevant field preferred but not required.

• Excellent written and spoken English; additional languages are a plus.

• Strong organisational skills and attention to detail, with the ability to prioritise and meet deadlines.

• Comfortable working independently within a remote, international team.

• Able to manage multiple priorities across impact projects.

• Proactive, with strong ownership, follow-through and a practical mindset.

• Curious and people-oriented, able to build relationships across partners and collaborators.

• Passionate about designing for good and improving lives through inclusive, thoughtful work.

Key responsibilities

Programme governance

• Provide administrative support to ensure smooth project execution and effective use of collaboration platforms.

• Schedule meetings across time zones with clear communication and calendar management.

• Take concise meeting minutes and capture key decisions and actions.

• Prepare clear recap emails summarising discussions and next steps.

• Support the coordination of online and in-person events.

Impact reporting

• Support impact reporting for annual reviews, presentations and briefings.

• Contribute ideas to strengthen implementation and maximise impact.

• Maintain and update impact dashboards.

• Help translate survey outcomes into clear insights.

• Support reflection moments with partners to strengthen project initiatives.

Partnerships coordination

• Support coordination and stewardship of partnerships across NGOs, corporates, mentors and designers.

• Assist with onboarding new alliance members and coordinating partner agreements.

• Track project plans, risks and progress; prepare status updates.

• Manage project documentation to ensure materials are organised and accessible.

• Maintain project trackers using tools like Excel, Notion or similar.

• Carry out due-diligence checks for prospective partners.

Preferred skills and qualifications

• Strong written and verbal communication skills.

• Comfortable working with impact data.

• Ability to work across cultures, geographies and sectors.

• Strong teamwork skills in a diverse, global setting.

• Proficiency with tools such as Microsoft Office, Notion, Miro and Moodle.

• Ability to manage multiple tasks in a fast-paced environment.

• Strong time-management skills and reliability.

• Passion for social and environmental impact; experience in the non-profit or charity sector is a plus.

Salary: £46,104 – £51,176
Location: Remote with regular travel to Downton and London
Hours: Full time, 35 hours per week
Contract: Permanent

We have an exciting opportunity for a Senior Legacy & In Memory Manager to join our Commercial Directorate at Help for Heroes. This pivotal role will shape and maximise one of our most important income streams, ensuring we can continue delivering life-changing support for the Armed Forces community.

Legacy and In Memory income contributes over half of all fundraised income, making this a strategically significant role with the opportunity to drive meaningful and lasting impact. If you are an experienced, collaborative and strategic leader with expertise in legacy fundraising, legacy administration and/or in memory giving, this could be your perfect next step.

About the Role

Reporting to the Head of Mass Fundraising, you will lead the development, delivery and continuous improvement of our Gifts in Wills and In Memory programmes. You’ll shape strategies that drive sustainable income growth, ensure operational excellence, and deliver exceptional stewardship for supporters, families and executors.

You will oversee all aspects of legacy marketing, legacy administration and in-memory giving, ensuring compliance, accuracy and sensitivity in this specialist area. You will also provide clear reporting and forecasting to track performance and identify future income opportunities. Working collaboratively across the charity, you’ll embed best practice, enhance supporter journeys and maximise long-term income opportunities.

As a senior leader, you will guide and develop a skilled team of five, championing a culture of collaboration, learning and data-led decision-making.

About You

You’ll be a strategic, compassionate and resourceful leader with a strong background in legacy fundraising, legacy administration and/or in memory giving. You’ll bring both technical expertise and emotional intelligence — able to oversee sensitive stewardship activity, manage complex matters confidently and influence stakeholders at all levels.

We’re looking for someone with:

• Significant experience in legacy fundraising, legacy administration and/or in memory giving
• Strong understanding of legacy marketing, supporter journeys and charity-side legacy processes
• Demonstrable team management or leadership experience
• Experience overseeing sensitive, high-quality stewardship to supporters and families
• Excellent communication and relationship-building skills
• Strong analytical and data-led decision-making capability
• Confidence in managing budgets, forecasting income and reporting on performance
• A values-driven, empathetic approach and commitment to delivering excellence

Due to the specialist nature of this role, we can only consider applicants with relevant experience in legacy fundraising, legacy administration or in memory giving, as well as demonstrable leadership or team management experience.

About the Team

Our Mass Fundraising team sits within the Commercial Directorate and is responsible for building strong, trusted relationships with supporters across the UK. Legacy & In Memory giving is a cornerstone of this work, enabling us to deliver our LiveWell Strategy and ensure every member of the Armed Forces Community can live well after service.

You’ll join a passionate, expert and purpose-driven team who champion innovation, empathy and excellence in everything they do.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
• Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.

Closing date: 29th December 2025

Please note: We may close this vacancy early should we receive a high volume of strong applications.

Job title: Health and well-being specialist cancer nurse
Department: Support Services Team
Reports to: Support Service Lead
Location: Remote (UK travel required)
Mandatory staff meeting days in person: 2 days x 4 times a year.
Clearance required: DBS check
Essential: current NMC registration with no restrictions or caution order.
Part-time: 3 days (22.5 hours) per week
Salary: £36,750 full time equivalent (pro-rata £22,050 for 3 days per year)

About Neuroendocrine Cancer UK

Neuroendocrine Cancer UK is a small patient-centric organisation with a wide reach and clear mission: to support and inform patients and families from diagnosis, enabling access to the best care and treatment, whilst stimulating neuroendocrine cancer research, increasing national awareness, and influencing improvements in outcomes.

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Job Purpose:
To provide specialist support to individuals affected by neuroendocrine cancer—including patients, families, carers, and health and social care professionals—through expert nursing advice, psychosocial support, and the provision of dedicated advocacy and self-management services.

• To deliver accurate, evidence-based information and guidance on neuroendocrine cancer.
• To advise on self-care and promote physical and mental well-being, including appropriate escalation pathways (e.g., GP, CNS/CPN, clinical team, emergency services).
• To contribute to the delivery of direct care and support services, including the national helpline, support groups, and access to counselling and therapy.

This is a unique and rewarding opportunity to apply your clinical expertise in a broader context: you’ll play a central part in shaping the patient experience and in realising our shared vision in promoting equity and excellence across all aspects of care.

Key Responsibilities

• Assess and respond to information and support needs.
• Apply clinical expertise to deliver evidence-based nursing care for individuals affected by neuroendocrine cancer.
• Provide empathetic and informed telephone support.
• Advocate for patients and families, ensuring access to appropriate information and support services.
• Coordinate and facilitate patient support groups (online and in-person) and facilitator support.
• Deliver health promotion and harm reduction interventions that empower self-care and autonomy.
• Co-produce accessible, high-quality information resources.
• Maintain accurate and timely records in line with service protocols and NMC standards.
• Uphold the NMC Code of Conduct and stay informed on relevant policies and professional developments.
• Demonstrate professionalism and integrity in all aspects of work.
• Engage in ongoing professional development, including clinical supervision, appraisals, and training.
• Contribute to internal training and external consultancy teaching events.
• Foster effective communication across NCUK staff, clients, partners, and stakeholders.
• Collaborate effectively with NHS, social care, and charity partners to promote integrated, person-centred care and support joint working initiatives.
• Represent NCUK in internal and external working groups, contributing to plans and reports.
• Support engagement with national and local research projects, as appropriate.
• Adhere to internal policies and contribute to service reviews and improvement initiatives.
• Lead specific projects as assigned by the Service Lead or CEO.
• Provide data and insights for strategic planning, service evaluation, and framework development.
• Participate in and support clinical audits, implementing improvements where needed.
• Ensure service alignment with external policies, guidelines, and strategic targets.
• Comply with all relevant legislation, policies, and best practice guidelines.
• Embody and promote NCUK workplace values, serving as a positive ambassador for the organisation.

Other Duties
The post holder will operate within a dynamic and evolving environment and may be required to undertake additional responsibilities to support the effective functioning of Neuroendocrine Cancer UK.

Requirements

• Must have a current NMC registration with no restrictions on their practice or caution order attachment.
• Min 5-year post reg. experience, within a clinically relevant field: including caseload management
• Be able to provide at least two professional references from your last place of work as a nurse or midwife.
• Please note that a Disclosure and Barring Service (DBS) check will be required.
• Demonstrate a willingness to attend all mandatory training relevant to their role
• Must be flexible to work locally or remotely, and willing to travel to attend support groups, conferences, and events.
• Minimum 1 day/week helpline +/- cover as needed.
• Mandatory staff meeting days in the office (Leamington Spa) 4 times a year.

Administrative Skills

• Proficient in Microsoft 365 Office applications
• Proficient in accurately entering complex data into secure electronic systems.
• Be able to demonstrate full awareness and compliance with legal and professional requirements (e.g., GDPR, NMC), reporting appropriate concerns through line management to the Data Protection Officer.

Professional Experience & Knowledge

• Demonstrable knowledge and experience within relevant clinical speciality.
• Experience working with individuals affected by cancer, including neuroendocrine cancers and/or other life-limiting conditions
• Skilled in engaging with patients' families and support networks
• Proven ability to assess healthcare needs and implement best practices for physical and psychosocial well-being support via telephone or in-person.
• Experience of coordinating and managing patient care: including addressing safeguarding issues
• Demonstrate a collaborative approach across multidisciplinary teams and organisational boundaries
• Strong verbal and written communication skills
• Experienced in delivering training, teaching, and facilitating group work
• Demonstrate commitment to ongoing professional development
• Effective problem-solving and change management capabilities
• Understanding of resource management, health and safety, clinical risk and quality issues.
• Familiar with audit processes and principles
• Competent in prioritisation, delegation and workload management
• Awareness and management of stress in self and others

Why work with us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.
• There is the potential, pending experience and performance, to progress to support service lead.

The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.

Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.

This role directly contributes to the Trust’s strategic ambitions by:

• Strengthening public understanding of migraine
• Reducing stigma and misinformation
• Improving healthcare navigation and outcomes
• Supporting clinical and policy change
• Enhancing organisational reach

Key tasks and responsibilities

Producing and maintaining quality information

Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation.  This will include: -

· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards

· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication

· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate

· Identify emerging gaps in information and lead the development of new materials

· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials

· Support staffs learning and build knowledge of migraine

Build key strategic partnerships to assist us in disseminating information on migraine.

· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content

· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence

· Represent the charity externally as a health information expert at conferences and events

· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc

· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner

· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience

· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information

· Explore opportunities of coproduction with other charities to further our reach

Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.

· Updating and maintaining the health information web pages

· Lead the monitoring and evaluation of all health information outputs

· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development

· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information

· Keep up to date with relevant information and research on migraine

· Work with external suppliers such as designers, printers

Research

A very small aspect of this role is to be the focal point for our research administration which will include:

· Being the key point of communication and support for the research committee

· Manage administrative duties relating to new applications for research funding and current grant holders

· Co-ordinate and send out papers for research meetings (once a year maximum)

· Liaising with researchers funded by the charity and ensuring project reporting is up to date

· Liaise with the AMRC as and when appropriate

Other

· Represent the charity at appropriate external events for both the public and healthcare professionals

· Build relationships with healthcare professionals, external stakeholders and members of our community

· You may be asked to work outside of office hours or travel within the UK

· Be a supportive and participatory senior member of the team

· Abide by the charity’s policies, practices and core values

· Support diversity and equality of opportunity in the workplace.

• • nsuring project reporting is up to date
  • Liaise with the AMRC as and when appropriate

Job Description

Do you want to join a vibrant and growing charity group, whose mission is to deliver positive change for all those affected by heart rhythm conditions? Would you like to play an important role in supporting the three heart charities who are part of the Group to provide exciting educational learning opportunities that are tailored to our audience needs?

Title: Senior Events Coordinator

Reports to: Associate Director of Business and Operations

Based at: Remotely – however must be willing and able to travel to represent the charities as and when required to meetings and/or events nationally and internationally.

Job Purpose: To organise the planning and execution of healthcare events including marketing and promotion; maintain a high level of accuracy and detail throughout. To represent the Group in a professional manner

The role:
Arrhythmia Alliance Group is recruiting a Senior Events Coordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the Group’s profile through event planning, coordination, execution and evaluation.

Essential requirements:

- Experience in organising, marketing and facilitating healthcare and medical related events, liaison with both healthcare professionals and healthcare industries.

- Experience working with vendors and negotiating contracts.

- Must have experience promoting and advertising events across digital and traditional channels to maximise attendance and engagement.

- Excellent organisational and project management skills.

- Ability to manage budgets and financial planning for events.

- Ability to work under pressure and handle last-minute changes.

- Ability to engage with a wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.

- Creative thinker and problem-solver.

Main responsibilities:

· Plan, coordinate, and execute a range of events.

· Oversee all event logistics, including venue selection, transportation, accommodation, and catering arrangements.

· Agenda and room allocations.

· Liaise effectively with various vendors and service providers.

· Evaluate each event’s success through feedback collection and analysis, making necessary recommendations for improvements.

· Promote the organisation's brand image, values, and initiatives.

· Ensure all events comply with relevant health and safety standards and other regulations.

· Develop and execute marketing and advertising strategies to effectively promote events across social media, email campaigns, and other relevant channels.

· Diary management, arranging meetings, travel, room booking and catering requirements.

· Support in production of presentations and be able to present for the group whilst attending events online or in person.

· Process registration payments as and when needed.

· Attend and represent the charities at physical meetings and events.

· Support the production of recording healthcare professionals, patients, caregivers for educational webinars/events through but not limited to, Microsoft Teams or Zoom.

· Support the delivery of all Arrhythmia Alliance group events, projects, campaigns and initiatives, including but not limited to Heart Rhythm Update meetings, Heart Rhythm Congress (HRC) (our flagship annual congress), European Pacing Summit (EPS), Know Your Pulse, Defibs Save Lives, World Heart Rhythm Week and Global AF Aware Week.

Person specification:

- Educated to a minimum A-Level standard, with further relevant training, experience and professional development in marketing, event planning and execution.

- Excellent verbal and written communication skills essential.

- Advanced knowledge in Microsoft Word and Excel.

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Excellent attention to detail and accuracy.

- Ability to work flexibly, and as part of a team.

- Professional, methodical and thorough approach to work.

- Friendly, professional, respectful, punctual and polite.

- The postholder must hold a valid UK driving licence and passport to meet the travel requirements of the role.

Application Closing Date: 16 January 2026 

Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK. 

Term: full time - 35 hours a week

Organisation: Global Greengrants Fund UK 

Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,000 per annum. 

Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays. 

About Global Greengrants Fund: 

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action. 

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions. 

In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30+ years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Senior Finance and Operations Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable. 

The Role 

The Senior Finance and Operations Administrator is a critical, multi-functional role supporting the financial, operational and administrative systems of GGF UK. The role will report to the Head of Finance with a dotted line to the Operations Manager on all operational tasks.

Acting as a key liaison between grants management, operations and finance, this role requires taking ownership of specific financial processes – particularly those intersecting with grants payments, forex providers and internal systems. The ability to clarify issues and relay technical information across functions will be essential and hence demand high attention to detail, initiative, and the ability to navigate and communicate complex financial and grant-related processes to non-financial colleagues.

Coordinating closely with the Director of Finance and Operations, the postholder will provide proactive administrative support including diary management. 

The candidate profile. 

The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, and grantmaking processes. They have experience of using banking services and payment experiences (including international payments). They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must. 

The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills. 

How to apply: 

Applications need to be submitted through GGF UK’s job platform by 16 January 2026 date at 23:00 GMT. To apply via the job platform and to see the detailed Job Description, please click on the 'Apply' button and you will be redirected to our recruitment platform. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. 

We thank all those who apply, but only shortlisted candidates will be contacted. 

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity. 

Build something new. Shape the future. Make a real impact.

The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment.

We've built the foundations – modern infrastructure, professional team working alongside our volunteer leadership, strong governance – and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in.

As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives.

This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach.

What You'll Do

• Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention
• Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes
• Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors
• Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission

Who We're Looking For

You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills.

You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals.

Most importantly, you understand that commercial success and charitable purpose aren't opposing forces – they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission.

What We Offer

• Build something new: Establish new commercial capability in a respected healthcare organisation
• Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support
• Meaningful work: Direct contribution to preventing infections and protecting public health
• Senior leadership role: Strategic responsibility and genuine influence on organisational direction
• Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel
• Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion

Why Now?

As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place.

Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity – the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years.

Key Details

• Role: Commercial Director
• Contract: 12-month fixed-term (potential for extension/permanent conversion)
• Hours: Four days per week (0.8 FTE)
• Salary: £42,400 per annum (£53,000 FTE)
• Location: Home-based with regular UK travel

How to Apply

Download the full recruitment pack for detailed role responsibilities and person specification.

To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11th January 2026.

Your covering letter should address:

• Your relevant experience in commercial/business development
• Your track record of revenue generation with specific examples
• Why you're interested in this role and IPS
• How your skills match the person specification

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

The Senior Strategic Communications Manager will shape how the charity tells its story to the world. This person ensures our messages, campaigns, and content aligns with our mission and resonates with the audiences we serve. You’ll work across the organisation to turn complex priorities into compelling narratives, guiding teams to communicate with clarity, consistency, and purpose. It’s a role for someone who thrives at the intersection of strategy and storytelling - translating organisational goals into communications that inspire and influence.

This is an exciting, newly created role that offers the opportunity to shape our strategic communications approach from the ground up. You’ll play a key role in ensuring our external communications are cohesive, impactful, and aligned with our organisational strategy - strengthening Marie Curie’s public image and brand. If you're looking for a unique opportunity to make a meaningful difference and leave your mark, we’d love to hear from you!

You will be responsible for: 

• Working closely with the Director and Head of Communications to develop, manage and optimise Marie Curie’s external communication strategy.
• Leading strategic communications planning, translating organisational goals into actionable, audience-led communications plans. 
• Developing and overseeing key messaging frameworks and thematic narratives based on insight and research. 
• Evaluate performance, generate insights, and ensure continuous improvement.
• Advising and working closely with senior management, internal communications, teams across our income and innovation directorate and external agencies.
• Ensuring team, channel, campaign and product strategies are aligned and support the departmental, directorate and organisational strategy.
• Line managing the Strategic Communications Manager and leading matrix teams on key projects.

Key Criteria:

• Extensive experience in a senior external communications role, with a strong track record of delivering integrated, high-impact strategic communication campaigns from start to finish.
• Experience translating organisational strategy into compelling structured key messages for our audiences.
• Experience advising and influencing leadership and stakeholders at all organisational levels. 
• Proven track record of leading projects across teams and managing agency partnerships.  
• Confident and persuasive communicator with excellent writing, planning, and leadership skills.
• Highly capable of prioritising tasks and managing multiple projects and campaigns to meet deadlines. 
• Experience managing agencies and overseeing high-profile campaigns.
• Confident working in changing environments.
• Passion for purposeful communication that makes a measurable difference.
• Experience working in a charity, not-for-profit, or health-related organisation (desirable).

Please see the full job description. [LINK]

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 9 Jan 2026.

Salary: £45,000-50,000 & £3,500 London weighting allowance where applicable.

Contract: Permanent, full-time

Based: Fully remote (work from home) or hybrid working (Embassy Gardens office in London).

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Director of Operations

Lead with Purpose. Shape the Future of Christian Care.

Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.

We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.

About the Role

As Director of Operations, you will:

• Lead and oversee our portfolio of established care homes and housing schemes.
• Ensure regulatory compliance, quality of care, and financial sustainability.
• Drive operational excellence, innovation, and efficiency through systems and processes.
• Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
• Inspire and develop a talented team of managers and operational leaders.

This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.

About You

• We are looking for a strategic, values-driven leader who brings:
• Significant experience in adult social care operations or a closely related sector.
• Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
• Proven ability to deliver quality and financial targets at scale.
• A collaborative leadership style, with a commitment to developing people and culture.

A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).

Why Join Us?

• Be part of a growing organisation with a clear vision and calling.
• Influence how society values older people and supports churches in ministry.
• Work in a culture that prioritises prayer, faith, and excellence.
• Competitive salary, generous holiday, pension scheme, and life assurance.