Support jobs

Established in 1997, Jigsaw4u provide a range of services for children, young people, families and vulnerable adults experiencing complex social and emotional difficulties across South West London. Jigsaw4u has experienced considerable growth and development over the past several years. Jigsaw4u’s Board of Trustees and Chief Executive Officer (CEO) have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the service management function as part of our Senior Leadership Team (SLT).

As a member of our SLT, you will help to deliver and shape and the organisation’s vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.

Under the direction of the CEO, the postholder’s areas of responsibility will be to:

• Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
• Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
• Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on our beneficiaries lives.
• Work proactively and collaboratively to identify innovation and business improvement within the SLT to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
• Play a full part in the development of the SLT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
• Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
• Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
• Support the CEO in funding and tender applications
• Support the CEO and fundraising team in generating income

As a member of the SLT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.

Project Workers are responsible for the smooth day-to-day running of the centre and drop-in services. This role includes practical tasks alongside one-to-one support work with clients, across varied areas of need (e.g. homelessness and housing, health, addiction, criminal justice, employment). Project Workers coordinate with colleagues, volunteers and external partners to deliver a safe, welcoming and inclusive environment in which people get the help that they need to make positive changes and move on in their lives.

Our service opens 7 days a week and we're looking for a Project Worker to work full time, Saturday - Wednesday, 8.30am-4.30pm. 

The job is open to anyone with the experience and skills listed below, whether gained through paid or voluntary roles. The post is subject to DBS and reference checks.

What we're looking for:

• Experience of working with people in a public or community setting.
• Experience of working in a team.
• Experience of handling challenging behaviour with confidence.
• Experience of delivering varied tasks within a set timeframe.
• Able to communicate clearly and to remain calm under pressure.
• Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill health, and other challenges.
• Able to maintain professional boundaries (training will also be provided).
• Able to write and speak concisely in plain English.
• Understanding of, and commitment to, diversity, equality and inclusion.

Catching Lives supports people who are homeless or insecurely housed in Canterbury and East Kent. Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life. Our day centre is a minute’s walk from Canterbury East station. We open every day of the week to provide basic facilities (food, showers, laundry) alongside one-to-one support to help people improve housing, health and social connection. We also run a programme of arts and activities, and host specialist services from partner agencies.

Are you a hands-on, collaborative finance professional who enjoys working with purpose and autonomy? Momentum Children’s Charity is looking for a part-time Finance Manager to join our warm, ambitious team and oversee our day-to-day finances as we continue to grow.

You’ll maintain accurate records, manage income and expenditure across multiple platforms, support our Director of Finance and Operations with budget monitoring, and help ensure our processes are robust and efficient. This role is ideal for someone with experience in charity or SME finance who wants to balance meaningful work with flexible working.

We offer:

• £38,000–42,000 FTE depending on experience (pro rata for 25 hrs per week)
• Flexible hours and hybrid working
• A values-led, inclusive team culture
• A chance to make a genuine impact in a small, growing charity

• Role overview

• Financial Management and Bookkeeping

• Maintain accurate financial records using QuickBooks Online.
• Ensure timely and accurate processing of all income and expenditure, including reconciliations of bank accounts, credit cards, petty cash, and restricted funds.
• Process sales invoices, accounts receivable, and income from multiple platforms (Stripe, GoCardless, PayPal, Fundraise Up, etc.).
• Manage accounts payable including invoice approval workflows, payment runs, and supplier records.

• Reporting and Analysis

• Produce and circulate weekly budget holder reports, resolving any variances or queries.
• Support the Director of Finance and Operations with quarterly management accounts, budget monitoring, and preparation for year-end processes and audits.
• Assist with reconciliation of the balance sheet and profit and loss accounts, including prepayments, accruals, and deferred income.

• Gift Aid and Compliance

• Submit Gift Aid claims to HMRC and ensure accurate record-keeping in line with charity policy.
• Maintain and update restricted income records and allocation files, ensuring compliance with donor restrictions.
• Ensure compliance with financial policies, procedures, and relevant legislation.

• Team Collaboration and Stakeholder Engagement

• Act as the main finance contact across departments, supporting budget holders with financial queries.
• Provide finance induction and support to new starters.
• Support the Fundraising and Family Support teams on event finance (cash handling, floats, expense processing, reconciliation).
• Confidently communicate with internal and external stakeholders including budget holders, suppliers, and auditors.

• Systems, Processes and Improvements

• Champion effective financial controls, help embed a culture of strong financial management, and continuously improve finance systems and processes.
• Ensure secure and well-organised storage of financial records, in line with retention policies.
• Support and supervise the Finance Assistant, including line management, development, and training as needed.

• Other

• Provide ad hoc financial support to the Director of Finance and Operations.
• Be adaptable and open to change in line with the charity’s strategic growth and development plans.

Plumstead Community Law Centre is a free specialist legal advice charity located in central Woolwich in South East London. We provide specialist legal advice and advocacy in the areas of immigration, welfare benefits and employment People can access our services via telephone or email, and through the Advice Hub outreach services we attend in local community centres. In 2024 over 1,400 local people accessed our advice and representation services, resulting in a range of financial and non-financial benefits.

Towards the end of 2024, we moved away from a collective model towards a functional management structure. We appointed an Interim CEO from the staff group and expanded our trustee board's size and expertise.

This Managing Director and Senior Solicitor role involves assuming the charity’s management from our interim CEO, who has established strong systems and secured new funding for the further strengthening of the charity. Our strategic plan includes improving our legal practice management with a view to obtaining a quality mark and securing an immigration legal aid contract. We anticipate securing further funding to expand our services, to support more people in need in our community.

We are looking for an enthusiastic, experienced solicitor who has a track record in supervision and management. Although the job description is wide ranging, support will be given through further recruitment of administrative support. 

​The Law Centre Managing Director and Senior Solicitor (“MD/SS”) is responsible for all aspects of the day-to-day operation of the Law Centre. Working within appropriate delegations from the Board, the post holder ensures that the Law Centre provides quality assured services that meet its charitable purposes. The MD/SS ensures that issues of risk and compliance are properly managed and that the Centre is an exciting, innovative and enjoyable place to work. The MD/SS ensures that the Centre operates within budgets set by the Board and 2 that it offers value for money. The MD/SS must ensure that legal, regulatory, grant, contractual and other relevant requirements are met and that the Centre continues to be relevant to its community. 

Employer Engagement Worker

30 hour post

Pay rate FTE  £26,802  (for 37hrs) 

12 months fixed term with potential for extension

Location: Bradford

Closing date: Friday 22nd August 2025

Unpaid Carers in England and Wales alone contribute around £162bn to the economy through their role as unpaid carers.  They look after a loved one who needs care, without doing this as a paid job, and devote many hours of their time every week to the person they care for.

If you understand how crucial unpaid carers are to the community and are able to articulate their case to engage employers to support them in work -  this is the job for you. 

We are looking for a confident, passionate, articulate person who can communicate in a clear and compelling way to engage Bradford  employers in :

• Identifying carers within their workforce so that they can support the valuable role they play in society
• Encouraging carers to work for them as their needs will be understood
• Encouraging other employers to join a consortium of like minded employers across Bradford to become ‘Carer Confident Employers’

If you think you have the skills necessary to do this role we would welcome hearing from you.

In turn we will support you by helping with desk top research to engage with employers we had historical relationships with and with introductions to external partner organisations who will actively work with you to support this role and this agenda.

Please email your CV and a covering letter stating why you think you are perfect for this role.

Job Title: Service Manager

Location: Derby City
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota

This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.

Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.

The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 5 September 2025

Interview Date: 17 and 18 September 2025

This role at Relate - Family Action

Relate at Family Action is here to promote safe, supportive relationships for all and support everyone to strengthen the relationships that mean the most to them.

For over 150 years Family Action has seen first-hand the power of family to shape lives, for better and worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. Whatever family means or looks like to us, ultimately, it's relationships that matter – and the quality of our relationships affects the quality of all our lives.  

This is a pivotal role responsible for crafting and executing strategies and campaigns that promote both the Relate brand image and overall marketing efforts to support the achievement of sales targets across a range of counselling services (both B2C and B2B), training products, charity retail outlets and other income streams.

We are looking for a marcomms ‘all-rounder’: someone who can take a strategic view as well as being ‘hands-on’ in the delivery of marketing support to the wider Relate team. 

About the team

This is a very exciting time to be joining Impetus as we aim to support more young people this year than ever before in our history. We are looking for a highly organised and motivated Team Administrator who is excited by the prospect of working for an ambitious Philanthropy team in a sector leading charity. In this varied role, you will have the opportunity to support a variety of different types of donor engagement, including volunteering, pro bono, and events, as well as partnership management, in particular corporate partnerships.​

The Philanthropy team raises income for Impetus and for Impetus partner charities. There are thirteen members of the team who are responsible for fundraising, events, and donor engagement, as well as collaborating with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters. Impetus has an annual income of over £10 million which we are looking to grow to £12-14 million within the next few years. ​

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.​You would be joining a team that is passionate, rigorous, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

About this role

This is an exciting opportunity for an excellent team player with enviable administrative and organisational skills. We are looking for someone with charity sector experience who is passionate about supporting and creating efficient and effective processes to enable our team to raise more money to support more young people.

​​The Team Administrator is a highly professional and proactive individual with excellent attention to detail who will directly support a busy and committed team.

​We will expect the successful candidate to come into the office at least two days a week as well as attending a range of fundraising events throughout the year, including two evening events and one weekend event, for which they will receive TOIL.

Key responsibilities

Team Support

• Calendar management for the Philanthropy Team, especially the Director of Philanthropy and Partnerships, including arranging external meetings for senior fundraisers.
• On-site support at events as required.
• Draft content for internal and external audiences, such as the internal newsletter, team updates or materials on programmes for funders.​Manage incoming enquires quickly and professionally. ​
• Create and maintain efficient processes for managing and recording fundraising enquiries and information on the CRM system (Salesforce). Support room bookings when required.

Salesforce

• Be the point of contact for creating Salesforce reports to help drive fundraising activity.
• Support the logging of meeting notes on Salesforce working with fundraisers to ensure effective knowledge management and appropriate follow-up.
• Support management of Salesforce accounts, ensuring accuracy and up to date information is recorded.
• Support the creation and development of individual dashboards to help track and increase fundraising.
• Responsible for updating Salesforce database with pro bono and volunteering project information including reporting and tracking information.

Donor engagement support

• Assist with research on donors and prospects.
• Support the Pro Bono function, for instance, supporting the sourcing and stewarding of pro bono support from individuals and companies; and with the onboarding and management of pro bono partners, including inductions and ongoing communication.
• Manage the distribution and dissemination of supporter care materials and fundraising merchandise.
• Support with the preparation of templates and collateral such as presentations and donor communications.
• Proofreading of applications, reports and external communications.​Write briefs for senior colleagues in advance of donor meetings.
• ​Demonstrate professionalism and best practice in all duties, comply with the organisation’s policies and procedures and proactively support the wider team to deliver our mission effectively.​

Person specification

Essential:

• Proven experience of working in an administrative role within the charity sector.
• Excellent and demonstrable organisational and administrative skills; with the ability to work under pressure to prioritise a busy and varied workload and meet multiple deadlines.​
• Experience of supporting the processing of donations and financial management systems. ​
• Ability to work with minimal supervision with a pro-active, positive approach and high level of initiative to analyse problems and identify solutions.
• A continual focus on improving service to donors, both internal and external.
• Excellent written communication skills. ​
• Excellent verbal communication skills; with the ability to deal with people at all levels, internally and externally, in a confident, assertive and professional manner.​
• Ability to work collaboratively as part of team, demonstrated by the ability to be flexible and adapt to changing situations.
• Excellent analytical and data reporting skills.
• Excellent PowerPoint and presentation skills.​
• Experience of using databases, including input and extraction of data, reporting and experience in using Salesforce or a comparable CRM system.​
• Excellent IT and technology skills with strong experience and/or knowledge of Microsoft Office Suite (Outlook, Teams, Word, Excel, Powerpoint).
• Excel skills would be a benefit.​
• Meticulous attention to detail and a high level of accuracy, with experience of setting up and maintaining administrative records and systems.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Tuesday 26th August 2025.

Interviews

1st interviews will take place on Monday 1st September 2025.

2nd interviews will take place on Thursday 4th September 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

The Communications and Media Officer, part of SPANA’s Communications and Campaigns team, creates high-quality content and drives impactful communications to support the charity’s mission and raise the profile of working animals in the global news agenda.

The role involves producing engaging written, digital and visual content across multiple platforms, ensuring consistency with SPANA’s brand and messaging. It also includes managing and cataloguing content assets to support the organisation’s ongoing communications needs. Through compelling storytelling and collaboration across teams, the role helps drive awareness, advocacy, fundraising and internal engagement. The post holder will also support the Head of Communications and Campaigns in building and maintaining relationships with high-profile public figures, including celebrities and social media influencers.

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role. SPANA works on a hybrid basis, with staff required to work for 1-2 days per month (or more if preferred) from our London office. Staff must be based in the UK with the current right to work.

The salary for this role is approximately £33,000 per annum subject to skills and experience. SPANA offers a generous package of benefits to employees, including a pension scheme where SPANA contributes 10% if the employee contributes at least 5%, healthcare cash plan and volunteer day.

Further details

Please review the job description for full details on this role including a person specification and information on how to apply. The deadline for applications is 23:59 BST on Monday 25 August 2025. 

You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people. 
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.This role offers great opportunity to work innovatively and responsively to support the genuine needs of LGBTQ+ young people.

 In this role you will have opportunity to design and deliver innovative youth group support programmes (12- 24 year olds) & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one-to-one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.  You will have the responsibity to support volunteer mentors.

You will be responsible for the direct delivery of elop’s LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of volunteers and interns.  You will work alongside the wider staff team to support elop’s work with LGBTQ+ young people and contribute to sustainable service development.

The delivery of group support and activities will take place in person, and you will be office based three days a week with some remote working on other days before returning to full time in person working.

Full Time: 37 hours per week

You must be available to work Tuesday evenings & once a month on a Sunday afternoon.  There will be occasional other evenings / weekend working required.

Interviews will take place Wednesday 17 September 2025 between 9.15am – 3.00 pm

Job Title: Skills and Employability Adviser

Location: Hastings, covering the East of the County

Salary: £25,497 - £30,476 pro rata, depending on experience

Hours: 22.2 hours per week (3 days per week)

Contract: Permanent, Part-time

Reports to: Youth Employability Services Team Leader

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

· Ethical – We work with professionalism, honesty and integrity

· Passionate – We reach out enthusiastically to all who need out support

· Innovative – We inspire, enhance and improve

· Collaborative – We engage, support and share with others

You can click here to learn more about us.

The Youth Employability Service

CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.

The Team

The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.

About the Role

We are seeking a dedicated and compassionate Skills and Employability Adviser.

You will support a caseload of young people aged 16 to 18 with part of your caseload being Care Experienced young people who are either not in education, employment, or training (NEET), or at risk of becoming NEET. You will guide them through re-engagement with suitable post-16 provisions and provide targeted intervention to those who have withdrawn from or not started their Post 16 provisions.

Working across the East of the county with schools and FE Colleges you will play a key role in ensuring that young people —particularly those with Care Experience, receive the tailored guidance and support they need to progress confidently into further education, training, or employment. Your work will align with East Sussex’s Virtual School and Through Care team. You will build positive working relationships through co-located working, and accurate input into relevant databases.

You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required. You'll also act as a champion for relevant opportunities and resources—ensuring young people, parents, providers, and wider stakeholders are aware of what’s available and how it can help.

About You

This is a fantastic opportunity for someone with experience working with NEET, Risk of NEET young people or with Care Experienced young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage a varied caseload and make a genuine impact on the lives of the young people you support.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria

· An understanding of the needs, and challenges faced by young people who are not in education, employment or training

· Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting

· Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders

Essential Criteria

· A willingness to travel with a full UK drivers’ licence and use of own vehicle

· Experience working with young people

· Demonstratable experience of engaging and supporting young people who are NEET or at risk of NEET

· Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals

· Experience of assessing individual needs, develop action plans, and monitor progress

· Skilled in managing a varied caseload and maintaining accurate and confidential records

· Understanding of the post-16 education, training, and employment landscape

· Ability to build trust and maintain regular, consistent contact with young people

· Self-motivated and able to work independently as well as part of a team

· Competent in using IT systems, databases, and digital communication tools

Employee Experience

A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate young people to take positive steps into education, employment, or training.

You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. No two days are the same—you’ll balance 1:1 support, multi-agency collaboration, school visits, and provider engagement. It’s a role that requires initiative, empathy, and a passion for creating opportunities for young people who need it most.

At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.

Benefits of working with us

Our employee benefits include:

· 30-33 days holiday, plus bank holidays

· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

· Benenden private healthcare cover

· Flexible working

· Enhanced maternity and paternity leave

· Training and development programmes and opportunities

· Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Friday 22nd August 2025

Application review date: Monday 25th August 2025

Interview date: Interviews are being held on Monday 1st September 2025

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitmentATcxk org

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.

As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Legal Advocate (benefit appeals), Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.

We are seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.

 About You

• You have solid experience advising on welfare benefits and housing law, including issues like homelessness, entitlement, and disability benefits.
• You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
• You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
• You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
• You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
• You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.

Key areas of responsibility

· Work in line with the purpose, vision, mission, and values of the LIC.

· Deliver high-quality information and advice on housing and welfare benefits according to client needs. 

· Manage your own caseload and undertake casework with minimal supervision.

· Provide services in accordance with all relevant quality standards.

· Create and maintain comprehensive client and service provision records, using information technology and other systems.

· Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.

· Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.

· Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.

· Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.

· Work collaboratively with internal teams and services.

· Attend any outreach including social groups as required.

· Ensure safeguarding measures for vulnerable adults and children, as well as the health and safety of staff, volunteers, and clients, are followed in line with established processes.

· Comply with LIC policies and procedures, including those relating to confidentiality, data protection, equality, and diversity.

· Participate in meetings and commit to personal learning and professional development.

· Carry out any other reasonable duties as directed by management.

This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.

 Employee Benefits

· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).

· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *

· Enhanced maternity and adoption leave pay*

· Cycle to Work Scheme*

· Tech Scheme*

· Eyesight tests and contribution to corrective glasses*

· Jury Duty leave pay*

· Employee Assistance Programme.

· Complimentary tickets to select events.

· 50% discount on LIC education courses (subject to availability).

· 20% discount at the LIC shop and 10% discount at the LIC bar.

· Mindfulness app membership*

*Only available to staff on contracts of a minimum of 12 months

LONDON IRISH CENTRE

OUR SIX CORE VALUES

At the London Irish Centre we strive to be:

1. Welcoming

2. Compassionate

3. Inclusive

4. Creative

5. Community-centred

6. Sustainable

The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a senior digital marketing manager – email to jointly lead our team as part of a job share to deliver high performing email campaigns and automations to support the charity’s activity. Working closely together with the other senior digital marketing manager – email, you’ll work across large email projects and campaigns, support the team’s workload and priorities, and create processes to best support their success.

Line managing a senior officer role, you’ll support their development and contribute to our email strategy together with the head of digital engagement.

Working with the senior manager, marketing and communications planning and measurement (owned earned shared paid channels) you’ll be a key part of shaping and ensuring consistency across all our channels.

About you

You’ll have substantial email experience and knowledge, being confident creating and optimizing complex automations alongside managing relationships with email platforms.

You’ll be passionate about delivering the best experience and engagement with email, and understand best practices and the importance of data and testing.

You’ll be well organised and have strong prioritisation and communication skills, working across the organization on a diverse range of campaigns and projects.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 2 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

9am on Friday 28 August 2025

Interview date

Tuesday 9 and Wednesday 10 September 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Providence Row has been supporting homeless and vulnerably housed people since 1860. For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice and recovery programmes. 

About the role

• To account manage a portfolio of corporate donors. Ensuring regular communications with corporate partners through phone, e-mail and face to face meetings to ensure targets are met and strong, lasting relationships are developed.
• To assist with all levels of corporate administration, including; thank you letters; certificates; project reports; updating all correspondence and meeting information within the CRM database.
• Create and implement tailored stewardship plans to maintain and grow existing corporate relationships.
• Undertake appropriate research and briefing (for self and others) in preparation for initial meetings with potential corporate supporters, demonstrating agility and creativity along with comprehensive knowledge and understanding of Providence Row’s organisational strategy and services offering when engaging with potential partners.
• To support with corporate volunteering activities both on and offsite, ensuring volunteers have an engaging and impactful experience.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.