Support jobs

Operation Christmas Child UK (OCC) has implemented a strategic volunteer ministry, investing in teams of volunteers who will multiply themselves and hugely extend the reach of OCC’s mission.

OCC is the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes from the UK 1/4 million gift-filled shoeboxes annually to children in need overseas and in so doing demonstrates God’s love in a tangible way while sharing the Good News of Jesus Christ.

A resourceful and energetic Regional Manager is needed to recruit, select, equip, and lead teams of volunteers throughout the 32 London boroughs.

You will be passionate about developing others towards highly effective ministry, teamwork and increased personal competency.

You will also directly engage churches to participate in OCC in areas not yet covered by Connect volunteers. A special opportunity will be engaging London churches that have partnered with our sister ministry, Billy Graham Evangelistic Association for the June 2025 God Loves You Tour London.

You will be confident to take initiative with people and projects and also have good administrative and organisational skills. You will also enjoy envisioning the numerous volunteers who participate in the OCC shoebox appeal each year.

You will enthusiastically support the Christian purposes of OCC and Samaritan’s Purse and be committed to the value of well-equipped volunteers and to developing them further. Candidates will have proven people and project management and administrative experience in the workplace and be educated to A levels or ideally Degree level.

This role is based in region, and so prospective candidates should currently live in the region and provide their own transport for which defined expenses will be paid.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity for an experienced Health & Wellbeing Practitioner to work with a new partnership of Unified Community Assistance Network Enfield. UCAN Enfield is a consortium led by Age UK Enfield, with delivery partners from One to One, Mind in Enfield and Barnet, Wellbeing Connect, Bread n Butter, Cooking Champions and Middlesex Association for Blind.

We offer a range of services and activities to promote health and wellbeing and independence to residents aged 18+ who may be affected by sensory loss, autism, mental health conditions, long-term health conditions, and people whose voices are seldom heard.

Our specialist programme has been designed to be inclusive for all, and includes healthy eating and nutrition, cookery workshops, exercise and wellbeing groups. We also deliver peer support groups and lead the Adult Autism Hub.

Duties will include:

• Working alongside UCAN Enfield partners to co-produce and support the delivery of a programme of health and wellbeing sessions in the community that meet a range of needs from general population to specific conditions
• Attending community activities to meet new potential referrals and engage with participants.
• Managing shared UCAN Enfield Email inbox on a rota basis and loading new referrals onto Charity Log.
• Using Charity Log (CRM) to access and manage referrals by triaging and determining their level of need 1,2,3* and allocating the appropriate support which may include referring to other UCAN Enfield partners or referring to other partners.
• To manage a case load of 25 new referrals per month.
• To work alongside UCAN partners to ensure that referral pathways are established and maintained with GP’s, Enfield community organisations, VCS, Social Care, Health Teams, pharmacies.

The successful candidate should have a minimum 2 years of relevant experience in social care, housing and VCS Services.

Please see the attached job descrition which includes all duties and skills required.

This is a full-time position, 35 hours per week covering the service between 9-5 Monday to Friday. Salary is £27300 per annum.

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD. You may be asked to work from other locations, as and when required.

About Starlight

Starlight is the UK’s leading children’s healthcare charity focused on the power of play. We support children to experience moments of joy and resilience through play during hospital stays, treatment and recovery. Play helps children cope, reduces trauma and anxiety, and improves engagement with healthcare.

Despite its impact, play is often overlooked in healthcare settings. Our work ensures that every child’s right to play is protected and prioritised – because play isn’t just fun, it’s fundamental.

Our Culture

We believe that our success depends upon focusing on our purpose and business results. We take individual and collective responsibility for a culture where everyone can belong, feel safe and thrive. Our values are the agreed standards that govern our behaviour and are central to our decision-making and the choices that we make. Our colleague development programme focuses on individual awareness of our own values, strengths, and preferences –what makes us who we are – to help all colleagues think for themselves, manage their environment, and make appropriate, balanced decisions for themselves, others and Starlight. We believe that our strength is in our differences and constantly strive towards an authentic workplace culture with equity, diversity, and inclusion as central principles.

Our community project specialists play a central role in the development and implementation of projects and partnerships at Action Hampshire. You will coordinate the business development of the organisation

Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?

Action Hampshire supports and partners with a range of voluntary community and social enterprise organisations, and their communities, to help make great things happen, delivering innovative, impactful, asset-based projects. We support communities to have their voices heard and to take action together. Celebrating diversity and challenge inequalities, we help to build strong, healthy, connected communities.

Our community project specialists play a central role in the development and implementation of projects and partnerships at Action Hampshire. You will coordinate the business development of the organisation, drawing together the expertise of the whole staff team who are highly engaged in business development. You will also act as project sponsor and lead on the delivery of allocated community projects at Action Hampshire, and work with our key stakeholders and partners in your area of specialism.

Help us continue our mission to see thriving communities! We're looking for someone who shares our passion for innovative projects that have lasting impact. Our approach, the Action Hampshire way, is to listen to and support communities to take action, through working with the voluntary, community and social enterprise organisations from those communities. With projects and programmes ranging from cancer prevention, helping people stop smoking, supporting people with energy use and safety, community research and resourcing and amplifying the voluntary sector, there's loads to get involved with. Could you help us secure funding from diverse streams to help us grow this work? You'll be working with a friendly and motivated team, all inputting into the business development. You'll also get to use your expertise across specific projects too.

You’ll bring flexibility and determination to the role as well as the ability build strategic, collaborative relationships and partnerships with a wide range of appropriate stakeholders. Self-motivated and able to work both independently and collaboratively, you will be committed to delivering results in order to solidify Action Hampshire’s reputation as a trusted and impactful deliverer of funded projects and services. You will be committed to Action Hampshire’s values and have an understanding of and an empathy with the culture and values of the VCSE sector. 

We are committed to building an inclusive and diverse workforce. We welcome applications from people from all backgrounds who feel they are suitably qualified for the position. 

An exciting opportunity has arisen to join Halton Haven Hospice as one of our Fundraising Managers, leading our fundraising team to achieve ambitious targets through a diverse portfolio of income streams.

We are looking for an experienced fundraiser who can develop and grow our income streams, including running successful events and campaigns, building and maintaining relationships with corporate partners and working closely with our community supporters and organisations.  You will jointly manage our fundraising team and support them to deliver targets, provide excellent stewardship and raise awareness of our work in the local community.

Demonstrable experience of event management and working with budgets and financial targets is essential, as is the ability to confidently communicate with stakeholders at all levels. Previous experience of leading a team and managing volunteers would be desirable but not essential, however you must have a positive attitude, be highly motivated, enthusiastic, and friendly.

We offer a hybrid working arrangement with your main place of work at our main hospice site in Murdishaw, Runcorn, with the expectation that you are able to travel to attend events and meetings across Halton.

Benefits include company pension, free parking, health care scheme, excellent training and development courses, generous annual leave and additional long service annual leave entitlement and discounted meals.

Money Ready envisions a financially fluent population. We teach practical money management skills through impactful financial education programmes - from budgeting and saving to investing.

The Finance Assistant will support the Senior Finance Manager and Finance and Operations Director. They will be responsible for all aspects of sale, purchase and nominal ledger, credit control, payments and various reconciliations. General management account duties will also be required

Key Responsibilities

• Maintain the shared inbox and respond to queries to internal and external contacts in a timely and courteous manner.
• Log purchase invoices into the finance system and request authorisation from budget holders, ensuring that documentation is complete and correct.
• Issue all sales invoices and maintain funders invoicing schedule.
• Request and reconcile supplier statements.
• Ensure finance policies are followed for the set-up of new customers and suppliers.
• Support internal team with expense reimbursements, including maintaining the expenses software and relevant reconciliations. Follow up on missing documentation or evidence of non-compliance.
• Prepare weekly payment runs and issue remittance advices.
• Issue statements to customers and regular credit control activities.
• Check ledgers for missing costs. Identify and resolve missing costs or discrepancies in ledgers.
• Complete reconciliations to ensure payments are allocated and accounted for correctly.
• Reconciliations between the Salesforce and accounting system Assist with month-end and other management accounts functions.
• Support the finance team with other ad-hoc tasks, such as posting journals, payroll and annual audit.

Working across Money Ready

• Work with colleagues across the country as we continue to develop and grow the organisation.
• Contribute to areas of the organisation that are ‘outside’ your immediate focus, acting as trusted counsel to those in roles or teams that are different to yours.
• Embed yourself into the organisation, recognising that our strategy and business plan are yours to deliver and that our culture is shaped with you and by you.

Experience

• Proven experience in a finance or accounting role in a not-for profit organisation.
• Experience of maintaining records, finance and administrative systems.
• Experience in charity accounting principles.
• Experience of coding purchase invoices and requesting authorisation from signatories.

Skills and abilities

• High attention to detail and numerical accuracy.
• Excellent verbal and written skills.
• Ability to work as part of a team.
• Ability and interest in learning new skills.
• Ability to work in a confidential manner.
• Good team player but self-motivated and able to work independently.
• Commitment to openness, honesty, inclusiveness and high standards.
• Willingness to learn and adapt to changing systems and processes.
• Well organised, efficient, proactive and able to meet deadlines.
• Flexible hands-on approach.

Knowledge

• Experience of using Microsoft Office, specifically Excel & Word.
• Experience of working with third parties e.g. suppliers.
• An understanding of financial ledgers, control accounts and reconciliations.
• Ability to interpret financial data.

Working Conditions: Limited travel will be required for attending meetings or events within the UK. Flexibility in working hours may occasionally be needed to meet the demands of the role. Money Ready is committed to equality, effective diversity management, and fostering an inclusive workplace culture

Please submit a CV and supporting statement (max. 2 pages) that outlines how you meet the criteria for the role and your interest in Money Ready. Applications without supporting statements may not be shortlisted. 

This job description is subject to regular review and may evolve to meet the needs of Money Ready, ensuring ongoing alignment with the organisation’s objectives and compliance with relevant legislation. Please also note, this post is subject to satisfactory references, one of which must be from your current or most recent employer, DBS/equivalent checks and the right to work in the UK.

At Target Ovarian Cancer, philanthropy is absolutely central to achieving our mission to double survival from ovarian cancer, delivering around a third of our income. With strategic support from our senior leadership team, CEO and Board, this role is an opportunity to make your mark in a varied and rewarding job.

As our new Philanthropy & Partnerships Manager you will account manage a portfolio of major donors, trusts & foundations and corporates, including warm donors and new prospects. We’ve laid strong foundations, with a compelling case for support, clear propositions, a core group of committed donors and a refreshed prospect pipeline. Now we are looking for an ambitious and results-driven fundraiser to build relationships with these funders to deliver sustainable income over the long-term.

To be successful in this role, you will enjoy working with a  range of funders, from major donors to traditional foundations to brand-led corporate partners. No two days will be the same, and you will thrive on pace and finding new opportunities. You’ll enjoy real autonomy and the chance to build relationships directly with high-value supporters, making a tangible impact in a collaborative and encouraging environment. Our networks are currently underdeveloped, which means there’s a meaningful opportunity to make your mark - developing new relationships and delivering significant results.

What we’re looking for:

• A motivated, ambitious and results-driven fundraiser who is confident building high level relationships.
• A strong communicator, able to develop and deliver compelling comms in writing and verbally.
• A capable project manager with strong attention to detail, who can deliver work proactively and collaboratively.

At Target Ovarian Cancer, we’re a values-led, insight-driven organisation with a progressive, empowering culture and an experienced leadership team that champions agility and innovation. We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. We are also investing in our future. Join us and together we'll fight for a world where everyone with ovarian cancer lives.

This is a permanent, full time role. We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required. 

Please submit your application by midnight on Thursday 10th July.  The provision date for first interviews is Thursday 19th and these will be carried out on Teams.

We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.

Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.

Job Title:              Family Activity Co-ordinator

Reports to:           Head of Family Support

Full Time:               37 hours per week

Start Date:            September 2025

Location:              Home based within England or Wales

Salary:                    £26,500 p.a.

 

 

Are you interested in working for an organisation making a real difference to the lives of blind and partially sighted children, young people and their families?

Here at the Royal Society for Blind Children we believe that every blind and partially sighted young person should have the chance to live life without limits. Our values of Trust, Energy, Ambition, and Motivation underpin everything we do, and by giving children and young people the essential skills to take control of their life, they can unleash their true potential.

We have a new and exciting Family Activity Co-ordinator role available that will be instrumental to RSBC reaching even more children and families right across England and Wales. You’ll be working with a fantastic team focused on Family Support, and have the opportunity to create real impact for vision impaired children and their families.

The main purpose of the Family Activity Co-ordinator role is to:

· Organise quality, evidence led family activities for families with vision impaired children, that ensure RSBC is a consistent support for families throughout their journey with sight loss.

· Develop a comprehensive programme range of workshops and groups ensuring that these are co-produced and evidence based with VI children, young people and their families.

· Co-ordinate a range of groups, workshops and family events both online and in person across England and Wales, including effective promotion of those activities, ensuring RSBC reach even more families and improving current engagement.

The ideal candidate will be a highly organised individual with a real passion for making a difference for vision impaired children and their families. You will need some experience in organising/ co-ordinating an event or activity.

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, and season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

For further details on the role, please refer to the Job Description and Person Specification.

Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec

 

Closing date: 21 July 2025

Interview: week commencing 11 August

 

 

To apply you will need to have the right to work in the UK

 

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892

Administrator 

Are you an experienced and competent administrator who could bring your skills and expertise to support a growing, inclusive, evangelistic and justice-seeking Church? Is doing a job that makes a difference important to you?

An exciting new opportunity has arisen to join the Mission team within the Connexional Team, providing comprehensive and high-level administrative support, primarily to the Evangelism and Growth and Justice-Seeking teams.

About the Role

You will play a key role in ensuring the smooth running of two dynamic teams, supporting their work in helping the Church live out its calling in evangelism, growth, and justice. This is a varied and rewarding role that requires initiative, attention to details, and a passion for supporting meaningful work.

About You

The ideal candidate will be:

• Enthusiastic and hardworking, with a proven ability to manage a varied workload
• Self-motivated, with excellent interpersonal and communication skills
• A strong team player, who is flexible, adaptable, and highly organised
• Skilled in multitasking and time management skills.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

Join us in making a meaningful difference. Complete an application form today!

If you require reasonable adjustments to made at any stage of the recruitment process, please contact the HR team. 

Closing date for completed application forms: 13 July 2025

Interviews will be held in London on: 24 July 2025 in Person.

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Location: North West - Hybrid
Salary: £36,000
Hours: 35
Contract Type: Fixed Term Contract
 
Background:
 
Pure Insight supports young people leaving care aged 16 – 28. Our wraparound offer of services supports young people to develop the skills and confidence to take control of their lives, feel connected and develop a sense of belonging in their community. Over the past 11 years we have grown our services in Stockport, Salford, Cheshire East, Warrington and Halton, and are proud to have developed nationally recognised best practice programmes alongside young care leavers. Young People are at the heart of what we do, we have an exciting opportunity to join our team on a new project overseen by national partners focussed on reducing youth violence. Training and support will be provided by national partners to project leads and young people to understand the model, with opportunity to network and learn from other projects over the two years.
 
Overall purpose of the role:
 
As our Participatory Research lead you will lead on the research element of the project alongside young people (design, fieldwork, analysis and reporting) to better understand and find solutions to young people’s experiences of violence in children’s services by carrying out research with up to 500 children and young people with lived experience of children’s services using different methods. You’ll work to produce a range of output materials sharing research findings and take a lead role in disseminating learning to stimulate and influence social action to local and national stakeholders. You’ll work closely with our new Youth Participation and Social Action lead to develop and oversee the project with support from our leadership team. You will also support the development of a small team of young people in paid peer research roles and provide training, mentoring and guidance to develop young people's skills, confidence and cultivate a supportive group dynamic.
 
For more information such as the key activities of the role and person specification, please view the attached job description.
 
REF-222411

About Finance at Hope into Action 

The Finance function of Hope Into Action is small team comprising the Finance Lead, the Finance Administrator and a volunteer reporting to the Head of Operations. It is largely paperless and supports our 42 staff with accounts payable and receivable functions. It works in conjunction with the other departments to deliver timely, accurate and strategic financial information for both the Executive Team and the Board of Trustees. 

About the role 

The Finance Lead is a key role in enabling Hope into Action fulfil its vision of every church lovingly making a home for those experiencing homelessness.

The role is broad ranging from monitoring the Finance inbox to posting transactions on our Xero accounting system and producing the monthly management accounts within our target of 10 working days from the month end 

In addition, you will support the year end work by producing the schedules required by auditors, take a lead in the annual budgeting process, produce the biannual investor statements and compile the gift aid returns. 

You will be expected to meet regularly with budget holders to help them achieve their targets and/or devise a plan to bring them back on track.

About you 

We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. You will be adaptable and equally comfortable with bank reconciliations as writing a commentary on the management accounts. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.

You will have a track record of finance experience but also be relatable; able to support staff with little or no financial experience. You should have a passion for the homeless, churches and our vision & values. 

We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.

About us 

We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.

Starting 15 years ago, we have grown into a mature organisation working with over 100 churches running 126 homes for over 400 tenants.

We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless Link and Centre for Social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking. 

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.  

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community.   Our vision is for every church to lovingly provide the homeless with a home.

Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.

We are looking for a full-time Finance Lead but would consider a job share.

As Complex Needs Community Keyworker you will provide one-to-one support to women on Probation living in the community, and women being released from Prison as part of their Post Sentence Supervision. You’ll provide focused support in identifying their needs and empowering them to access appropriate services in the community. You will also provide some in-reach and ‘Through the Gate’ support prior to women being released from prison.

You will manage a caseload of women with complex needs who are facing housing issues and provide them with advice, guidance and support that helps them connect with other support services in the community that can assist them to overcome barriers when securing safe and appropriate housing.

The role involves a significant amount of data recording and updating case management systems so you need to be prepared to spend a minimum of 35% of your working hours on this aspect and will need to manage your time effectively to meet the data management requirements. This is also a predominantly independent role, so you will need to be confident to make decisions and able to manage your own workload.

You will be employed by One Small Thing but will be part of a wider team of Community Keyworkers employed by our partner Advance. You will also have a desk space at Hope Street, Southampton, to facilitate close working with the rest of the Hope Street team.

You will be required to participate in training and team building events with the wider One Small Thing team as well as the Advance team, in Hampshire.

This post requires that you are able to drive and have access to your own vehicle; there may be occasions where you are required to support residents to attend appointments. You will also be required to attend local or county meetings or training.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Salary: Grade 5 - £37,181 per annum pro rata

Contract: Fixed term from June 2025 – end of December 2027

Hours: Part time – 30 per week

Location: Newcastle/South Tyneside

Closing date: Monday 21st July 2025 at 11.30 pm

Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader.

Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub.

About the role

The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.

About you

You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential.

Benefits

In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team

Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.

We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ on the advert. You are  required to fill in an application form with responses to the following four points in the ‘About you’ section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format. The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form.

• Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision.

• Experience and knowledge of delivering and managing support contracts/projects.

• Experience of working with people experiencing multiple disadvantage.

• Experience of working in a multi-disciplinary context with partners, community groups and other agencies.

�� Location: Hybrid – London office (King’s Cross) and remote working
⏳ Hours: Full-time (37.5 hours per week)
�� Salary: £30,000 per annum
�� Contract: Permanent

Help Students Get Further

One in three students leaves school each year without a pass in GCSE English and maths – rising to over one in two for young people from disadvantaged backgrounds. Without these qualifications, young people face barriers to further education, apprenticeships, and employment opportunities.

Get Further exists to change this. Our award-winning tuition programme helps students in further education to gain GCSE passes in English or maths. We place highly qualified tutors into colleges and training providers, delivering a bespoke curriculum proven to boost confidence and results. Students on our programme are twice as likely to improve by at least one grade, compared to the national average.

To help more students succeed, we’re looking for a Finance and Operations Officer to support our day-to-day operations and help drive our growth and impact.

Why Work for Us?

Our central team of 26 is united by a shared mission to tackle educational disadvantage. We promote a supportive, inclusive and collaborative working culture, guided by our core values:

Bold | Optimistic | Ambitious | Tenacious

Our benefits include:

• 36 days of annual leave (including bank holidays)

• Flexible hybrid working

• Ongoing learning and professional development opportunities

• Cycle to Work scheme

• Termly in-person team development days in our London office

• The chance to work in a fast-growing, mission-led charity making a tangible impact

About the Role

As Finance and Operations Officer, you will report to the Operations and Systems Manager and act as the go-to person for day-to-day queries around finance, HR, IT, and office operations.

This is a varied and hands-on role, ideal for someone who enjoys multi-tasking and problem-solving, and is looking to grow their career in charity operations, finance, or HR.

Key Responsibilities:

Finance:

• Maintain day-to-day bookkeeping using Xero (invoicing, coding, bank reconciliation)

• Prepare and issue contracts and invoices

• Lead on credit control and payment runs

• Support payroll and tutor payment reconciliation

• Assist with monthly management accounts and financial reporting

HR and Policies:

• Keep staff policies and the Employee Handbook up to date

• Coordinate recruitment logistics, from job adverts to interview scheduling

• Support onboarding, pre-employment checks, and setting up new starters

• Manage staff benefits administration (e.g., pensions, EAP, training, Access to Work)

IT and Equipment:

• Support IT equipment logistics

• Be the first point of contact for staff IT queries

• Liaise with our external IT provider

Office and General Operations:

• Manage office supplies and facilities (liaising with our office partner charity)

• Monitor shared inboxes and respond to internal queries

• Support cross-team administrative projects

Person Specification

We’re looking for someone who is:

Essential:

• Passionate about Get Further’s mission to tackle educational inequality

• Trustworthy with confidential data (HR, finance, payroll)

• Proactive, organised, and able to manage multiple tasks

• Confident with numbers and financial information (experience in Xero or willingness to learn)

• Strong with IT systems (including Microsoft Office)

• A clear communicator with excellent written and verbal skills

• A problem-solver with a positive, can-do attitude

• Familiar with GDPR principles and data protection compliance

• Comfortable learning new systems and digital tools

• Able to work independently and collaboratively within a small, busy team

• Committed to safeguarding and safer recruitment practices

Desirable:

• Experience using Xero or a similar finance system

• Familiarity with Salesforce or other CRM systems

• Knowledge of the further education (FE) sector