Support jobs

About the Ark Gedling

The Ark Gedling is a Christian charity that exists for the prevention and relief of poverty and hardship; it is a UK registered charity and a member of Advice UK. It provides a community café, with a range of activities to support community development and mutual support, which operate in conjunction with benefits advice sessions, so that local people receive expert advice alongside compassionate community support and empowerment. It works in close partnership with other charities and with local churches. We are excited to announce that we are looking to recruit a new welfare rights adviser to join our team.

Who we are looking for: We are seeking an individual who is experienced in charity sector and advice work and is enthusiastic about building community and assisting people in hardship and poverty. The ideal candidate will have had some experience in supporting vulnerable people

The successful candidate will need to be self-motivated, dynamic and enjoy working with people. They will have a high level of English language skills both written and oral and will be a good listener able to empathize with people in distress.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. 

Our ISAC Service is a small team, providing specialist stalking advice, consultancy and support to high risk victims of stalking across Gloucestershire. You will be working in a multi-agency environment including police, other statutory bodies and third sector organisations to respond to and safeguard high risk victims, bridging gaps in their support. 

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required. 

Key Responsibilities 

• Work with high risk victims of stalking, providing a targeted service, promoting safety as the central issue and thus reducing the risk of serious harm or death. 
• To provide this service both at time of crisis and in the longer term e.g. safety planning, risk assessing advocacy, support through the criminal justice/civil legal process and liaison with other statutory and voluntary agencies. 
• Complete specialist risk assessments (SASH and DASH). 
• Manage a caseload ensuring each person receives the appropriate service individual to their risk and needs. 
• Provide proactive, trauma responsive and holistic support, with a focus on increasing safety and reducing risk. 
• Work with criminal justice agencies via Gloucestershire’s multi-agency Stalking Clinic as well as a variety of partners including Victim Support, Children’s Social Care, GDASS and GRASAC to ensure a comprehensive approach to risk. 
• Provide specialist advocacy to victims going through the criminal justice process. 
• Attend Multi Agency meetings (Stalking Clinic) and Multi-agency Risk Assessment Conferences (MARAC) and Multi Agency Public Protection Arrangements (MAPPA) meetings as required. 
• Give information and support to those experiencing stalking, enabling and empowering them to make positive choices about options available to them and assist them in regaining control of their lives. 
• Support other agencies in the identification and referral of stalking issues via promotion of service and institutional advocacy. 
• Offer professional consultancy, training and advice to other agencies on stalking. 
• Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors, ensuring the service is accessible to all.
• Support colleagues and the Head of Service to monitor data and report on quality outcomes. 

General 

• Live and embody the FearFree values – kind, receptive, open, pragmatic, robust and expert. 
• To promote the service to external agencies where applicable.  
• Give information and support to service users regarding their other needs and refer them to other support services as required.
• Ensure our service is widely accessible – adapting practice as required to suit individuals.
• Work across a large geographical area to ensure locality is not a barrier to accessing services. 
• Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. 
• Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. 
• Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues, via promotion of service and institutional advocacy. 
• Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. 
• Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. 
• Support colleagues in all services across FearFree as required. 
• Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation. 
• To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness. 
• Undertake all statutory and mandatory training, as required by the organisation.

For a full job description/person specification and to apply, please download the relevant documents from this website and return the completed forms to FearFree.

There is no specific closing date for this role and the vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

In September 2024, National Numeracy launched a new ‘Schools & Families’ programme to support Primary School staff, parents and carers in increasing pupils’ confidence with numbers, positive feelings about maths, and awareness of the value of maths outside of the classroom. The programme also works to improve parents’, carers’, and school staff’s own confidence with numbers and with supporting children with their maths.

The programme has been hugely successful and is growing rapidly – we have now secured funding to deliver activity in all four nations of the UK and we are working with almost 300 schools currently.

The Schools & Families Programme Officer will support the Schools & Families Programme Manager in managing fast-paced activity across the UK, particularly delivering online training directly to school staff, recruiting schools, and visiting selected schools to ensure the success of the programme.

We are looking for someone who can support with this dynamic activity, is flexible, able to manage their time, and willing to adapt to the changing needs of the charity. National Numeracy has an office in Falmer near Brighton, in East Sussex, but the expectation for this role is that you will be based at home, travelling occasionally as needed across the UK.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

Overall Purpose of the Community and Events Fundraising Officer

As our Community and Events Officer, you will primarily focus on the expansion and development of our community and events programme. 

Supported by the Senior Fundraising Manager, you will develop and shape this area of fundraising, including creating new products and stewardship plans, resulting in the engagement, development and retention of supporters.

This is a new and exciting role due to the growth and success of our community and events portfolio. This a great time to join Guts UK as we look to build on this success with a supportive and collaborative team.

Who we’re looking for?

You will be innovative, focused and self-sufficient, with a solutions focused mindset.

You will be joining a small fundraising team and so a self-starting and team focused attitude will be key. You will be a great team player who enjoys collaborating with fundraising and other charity colleagues.

A committed and inspiring ambassador for Guts UK, you will be proud to promote and represent our cause and our programme of events.

Location

Our office is in London, on the edge of Regents Park, and is easily accessible by public transport. We support hybrid working but attendance in the office is required for a minimum of 1 day per week.

Please see the attached detail job pack for further information and how to apply. 

The post will have a key role to support, develop and grow smaller groups who have unique relationships with, and understanding of, “seldom heard” groups in the borough.

In this post, funded for 2 years,  you will focus on:

• Identifying and engaging with these groups to better understand their service offer, user base and development needs.
• Connecting: Building trusting and supportive relationships to help form connections across the wider sector by establishing an informal grassroots network of micro VCSEs in Bromley to build a sustainable support system of peer support and intelligence sharing.
• Developing: Providing tailored capacity building support to groups to maximise the positive impact of their services such as support with communications, coordination, governance, funding and premises to name a few.
• Promoting: Enable greater recognition of, respect for, and relationships between micro grassroots VCSEs and health partners in Bromley as well as wider awareness among residents of the services offered by these groups to boost their impact.

The post will include outreach with a focus in the areas of highest health inequalities.

Please note that we do not accept CVs

Job Title: Dual Diagnosis Worker

Salary: £29,000 

Location and Travel: The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed.  

Shift Pattern: 12 months Fixed Term Contract - Full time: 37.5 hours per week. Hours to be discussed, you will be based in service. 

About the role

We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon. This is a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. You will utilise your previous experience and knowledge, and provide specialist support to those who have been diagnosed with mental ill health and have challenges with substance use. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills.

Within this role, you will act as a specialist for comorbidity, supporting the team to achieve positive outcomes for our residents. Some of the duties may include:

• Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
• Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
• Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
• Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
• Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning. 

About you

We’re looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with previous experience in a similar role. We look at individual characteristics to be able to show resilience, solve challenges, and be proactive in your approach. You will have a passion for supporting people to achieve their personal goals, and achieve positive outcomes, this includes having the ability to engage with people who may be hard to reach and engage with. We further are looking for someone who has:

• An appropriate qualification which is relevant to the role which could include: National Diploma, Bachelors, or master’s in psychology, Dual Diagnosis, Substance Misuse or any relevant
• Previous experience in a similar role, providing holistic assessments and support for people experiencing mental health challenges
• Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation.
• A commitment to promoting recovery, harm reduction, and active involvement in care planning.
• Ability to apply relapse prevention models to promote sustained recovery and harm reduction.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please note that the above is not an exhaustive list, more details on the role and requirements can be found in the JDPS attached.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Dual Diagnosis Worker | Mental Health Support | Substance Misuse | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Holistic Assessments | Recovery Support | Harm Reduction | Risk Management | Person-Centred Care | Resilience Building | Independent Living | Multi-Disciplinary Team | Crisis Prevention | Case Management | Comorbid support

Following two successful appointments of Salesforce Support Specilaists, we have two more exciting opportunities for 2x Salesforce Configuration Specialists to join our Salesforce team and help configure Salesforce for phase 2 of our organisational-wide rollout.  

Working with our existing team, they will help configure Salesforce to replace key legacy systems within our international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
 
About Mission Without Borders International 
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support.
 

About the role
Mission Without Borders is seeking an experienced Salesforce Configuration Specialist to focus on three key areas; Configuring a new Salesforce platform, integration of existing platforms, and supporting users around the world.

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialists and Salesforce team, configuring the new system as well as being the first point of contact for Salesforce support across all staff in all 18 countries. Working with the system solution designs and architecture design documents created by the Salesforce Systems Architect, they will configure a brand-new Salesforce platform for program and beneficiary management. They will also need to ensure it is integrated with our existing NPSP donor management platform and works with other systems and services across the organisation.

In addition to configuration, they will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our International Project Manager and Salesforce Developer and Product Owner to manage change requests. 

Who we are looking for 
You will have proven experience as a Salesforce Administrator and strong experience implementing new configurations from scratch. Educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. NPC would be an advantage. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise competing tasks. You must be able to translate solution designs and technical designs into working solutions. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

We are recruiting for a few Temporary Supporter Care assistants for a high profile social welfare charity. You will need strong supporter care and customer service skills worked on high volume inbound calls with strong database skills. Starting Mid August and will run into Mid November 2025.

Initially working in their London office 5 days a week for the first 3-4 weeks, once trained there will be hybrid options .

Handling inbound telephone calls from the public during our busy high volume appeal period.
Processing orders, fundraising products by telephone, and handling related queries on products and deliveries to ensure a smooth ordering experience.
Processing requests from organisations for fundraising materials for our busy nationwide appeal campaign.
Taking telephone donations from the campaigns.
Processing administrative updates on our supporter database.
Handling additional ad hoc queries and coordinating with relevant team members and stakeholders to ensure these are resolved and the supporter has a positive experience.

The Candidate
Experience of working in a busy high volume contact centre and call handling environment
Experience of providing excellent customer care and passionate about delivering a positive customer experience
Confident, empathetic, polite and professional telephone manner
Accuracy in data entry
Experience of database/CRM systems
Experience in MS office

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Make a difference!

Can you lead and grow an award winning charity?

We are Olive Branch Aid (OBA), an award-winning Foodbank charity operating in south London, and we are looking for a dynamic and confident Foodbank Manager to work alongside our newly appointed Foodbank Coordinator as well as an energetic team of more than 60 volunteers. 

We have achieved so much but we have ambitions to do so much more! 

Since beginning 5 years ago, OBA now provides food support for a day for the equivalent of 70,000 people a year. In 2024 we packaged and delivered more than 9 tonnes of food for those needing our services. Check out our website to read more about our journey.

OBA is different

OBA provides a hand-up rather than a hand-out. More than a Foodbank, OBA provides support for 3 months - much longer than most Foodbanks. We also provide an innovative well-being support service that helps service users address the underlying causes of their food needs. In 2024, OBA helped more than 75 households with complex underlying issues, this involved many weeks of telephone calls and meetings and helped prevent at least five families from becoming homeless. OBA also provides free preloved clothing and household goods to help service users get back on their feet.

Since 2023, OBA has its own fully funded premises off Portslade Road next to the Windrush overground station. Despite these successes, we continue to rely entirely on donations for our day to day expenses. As Foodbank Manager, you will help us secure the funding to grow our services and help even more people. 

You will bring:

• A strong track record of fundraising and networking across public and private organisations

• The ability to articulate a clear compelling vision to our stakeholders and funders

• The ability to develop and implement  effective operational procedures to deliver our goals

• The authority to lead a values driven organisation in a collaborative and inclusive manner

• A strong understanding of the voluntary sector;

In return we offer:

• A flexible part time (32 hr/wk) work environment with hybrid working

• The opportunity to work with a dynamic, ambitious Board of Trustees

• A fully funded business plan with exciting growth opportunities

• A fully funded position complete with NIC and workplace pension

• A diverse, stable and energetic team of volunteers 

If you have questions, please contact Sonya Antoniou-Pamment, Chair of Trustees, for an initial informal chat. We are also happy for you to pop in and see the Foodbank in operation however, as OBA is not open every day, please contact Sonya to arrange a suitable time.

If you would like to apply, please send a covering letter (no more than 2 pages) telling us a little about yourself and how you meet the skills and experience requirements listed in the Job Description. Please include a CV (again no more than 2 pages) and don’t forget to include a contact email and telephone number. The deadline is Friday 22 August 2025. 

We look forward to hearing from you. 

The role

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire 4 times a year for our mandatory All Staff Together days and twice a year for directorate days.

Join our team!

We are looking for an Evidence & Insight Analyst to support the delivery of the Crohn’s & Colitis UK Evidence and Insight programme, delivering evidence and insight across the whole range of experience of all those affected by Crohn’s and Colitis to support the strategic aims of Crohn’s & Colitis UK. 

The role

This role requires translation of quantitative and qualitative data into clear, actionable insights and stories that can be communicated effectively to both technical and non-technical stakeholders across the charity. The role also includes supporting the Evidence & Insight (E&I) team with the collation of existing evidence,  working with external agencies and partners to support the delivery of targeted E&I projects, developing networks, and horizon scanning across the sector to keep up to date on E&I programmes. The post-holder will have key involvement in supporting the communication of the  E&I team’s work across the charity by developing and coordinating a centralised resource for up-to-date reports, findings, and statistics.  The post holder will also contribute strategically to Evidence & Insight operations and documentation.

About you

We are looking for someone with a proactive mindset, who has a creative approach to exploring data.Ideally you will have already had experience of working in the charity or non-profit sectors and have strong analytical and technical skills including an understanding of CRM systems, conducting statistical analysis such as regression and hypothesis testing and be proficient in data management and manipulation using tools such as Excel, SQL, Power BI, SPSS, R or similar.  You will be adept at working collaboratively with team members and external stakeholders to support the delivery of targeted projects and be comfortable working in a fast paced environment with shifting priorities.

Download the Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. The charity meets four times a year at its office in Hatfield for our mandatory ‘All Staff Together’ days. We also have 2 in person Directorate days a year and occasional team 'away days'. 

What we can offer you:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Job Summary: Coordinating and improving student democracy to ensure all student voices are heard and acted upon

Who we are
 

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. 
 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE).  Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives. 

 

About the job
 

LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student democracy. The successful candidate will support the Student Voice Team in the delivery of LSESU’s democratic processes, and lead on key projects such as our annual elections.
 

This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
 

Who are we looking for?
 

We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
 

Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
 

Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
 

 Why apply?
 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
 

In return for your passion and experience we offer:
 

• 25 days of holiday per year (pro rata)
• Additional closure periods at Christmas and Easter
• Free LSE Students’ Union gym membership (including advice from dedicated professionals)
• Cycle to Work scheme enabling significant savings on bicycle purchase
• Access to LSE staff training courses
• Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
• Flexibility for work-life balance
• Interest-free travel loan

How we recruit
 

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
 

Part 1: Supporting Statement (cover letter) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for an interview.
In your cover letter, please address the following three questions:
 

·       Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?

·       Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.
 

·       Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.

 

Part 2: (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. 
 
Part 3: CV
 

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Want to apply?
 

To apply please complete an online application.
 

Recruitment Timeline:
Applications close: 7th September 2025

Shortlisting: w/c 8th September

Interviews: 18th September 2025

Interviews will be held for shortlisted candidates on the 18th September 2025. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.
 

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

“We are looking for someone who is full of life, ideas, creativity and energy but has lived life, can find interesting ways to share their knowledge and inspire us to great things.  We have a lot to offer the world, but sometimes it is locked deep inside us and has not yet found a way out.  We want someone who can help us find a key to unlock our potential.  It won’t always be easy and it might not always go to plan, but the bumps in the road are things that you learn from and we are looking for someone who is brave enough to get involved and enjoy the good times with us but laugh at the mistakes too”

“So, what are you waiting for?  Apply now!”

"We say it's ok"

This ad is approved by St Christopher's Young People

 About the Role

We are looking for a resourceful, energetic and outgoing individual who can deal effectively with challenging situations and behaviour, motivate young people to manage risk and support a team of professional staff in a supported accommodation home in West London.

Key aspects of the job will be: 

· To safeguard young people through sound management strategies, collaborative working with external agencies and emergency services and compliance with local authority safeguarding procedures.

· To provide regular supervision for staff and assess training needs to required performance and development standards. To source and/or deliver training and coaching where appropriate.

· To ensure housing management policies and practices are effectively operated. This will include maximisation of income, licence management and implementation of fair and equitable referral procedures.

· To ensure appropriate staff cover is maintained in the home through production of rotas and, where necessary, recruitment of locum covers. To ensure that staffing needs are met within designated budgets.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

We have recently launched “St Christopher’s Academy” to ensure our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

Applicants should have

· At least three years’ experience of providing leaving care and/or housing support to single homeless or other vulnerable client groups, including young people.

· At least one year’s experience of effectively managing professional staff.

· A good understanding of Safeguarding and the legal framework relevant to the provision of residential services for young people aged 16+.

· Thorough knowledge of the issues that lead to young people becoming homeless, including those relating to alcohol/drug dependency and mental health and complex needs.

· Familiarity with the welfare benefits system and with the range of resources, statutory and non-statutory agencies and services relevant to supporting young people.

· Awareness of health and safety regulations and procedures to minimise risk.

· A high regard for young people with the ability to relate successfully to individuals from a wide variety of backgrounds and to manage conflict situations.

· A vocational or management qualification at NVQ level 4 or equivalent would be desirable.

What you should expect from us

· Salary: Up to £44,093 per annum depending on experience

• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including access to children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Blue light Card: Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification visit our website.

 Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

For more information or assistance during the application process, please visit our website

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.

Do you know how to connect with communities and bring people together? Can you help shape the future of volunteering at a national level?

We’re looking for a Volunteering Recruitment Lead to help grow and diversify our volunteer base at the Motor Neurone Disease (MND) Association. This is a unique opportunity to shape a new approach to volunteer recruitment, build strong relationships within communities, and support colleagues to do the same.

As Volunteering Recruitment Lead, you will play a central role in how we promote, recruit, and support volunteers across the organisation. You’ll create and share practical resources that help staff and volunteers grow local teams in inclusive and sustainable ways. This role is ideal for someone who understands volunteering, knows how to connect with communities, and enjoys working collaboratively to make a difference.

Key Responsibilities:

• Lead the development of a strong volunteer value proposition and brand identity for volunteering at the Association
• Design and deliver accessible national and local volunteer recruitment campaigns
• Work with marketing and digital colleagues to create engaging and inclusive materials and digital content
• Provide toolkits, guidance, and examples that help colleagues recruit consistently, confidently and effectively
• Coach and support staff involved in volunteer recruitment, modelling good practice where needed
• Engage with underrepresented communities and explore new ways of involving a wider range of people
• Build relationships with staff and volunteers to identify local needs and opportunities for growth
• Support improvements to volunteer application processes and onboarding journeys
• Use data and insight to identify gaps, track progress, and share learning
• Contribute to innovation in volunteering by exploring new recruitment models and approaches

About You:

• Experience of community-based engagement with an understanding of best practices when recruiting and supporting volunteers 
• Experience of recruitment
• Experience working with diverse communities and using inclusive approaches
• Skilled at developing resources and supporting others to use them
• Able to engage others through confident public speaking and clear communication
• Comfortable working independently and driving new initiatives
• Good planning and time management skills
• Collaborative and confident working across teams
• Competent using Microsoft Office and familiar with social media platforms
• Driving License and willingness to travel for community visits as needed

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per month with flexibility to attend the office for team meetings and in line with business requirements. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in community engagement
• Experience of recruitment
• Excellent interpersonal skills and a confident public speaker and skilled at presenting ideas, with the ability to engage effectively with volunteers, staff, and external stakeholders 

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

The Volunteering Recruitment Lead joins at an exciting time. You’ll be part of a supportive team with the opportunity to shape and develop our approach to volunteer recruitment and engagement. The environment is busy, creative, people-centred, and full of potential.

This is an ideal next step for someone ready to scale up their impact, bring ideas to life, and help create a strong, sustainable future for volunteering at the MND Association.

Homebased with travel around the North

Closing date 22 August 2025

Ref 7140

Are you an experienced multi-site Retail Manager ready to make a meaningful impact?

Join Save the Children UK as a Retail Area Manager and play a key role in shaping the future of our dynamic, retail network – all while helping to create a better world for children.

About Us

As a Retail team, we offer supporters a way to engage with our brand, raise income, and connect with our campaigns through our high street shops and online platforms.

Save the Children shops are vibrant community hubs with children at their heart.
They are welcoming spaces where communities come together – to share, connect, and create homes for loved products. We tell children's stories, listen to their voices, and act in their spirit – with generosity, creativity and kindness.

Every decision you make in this role helps unlock a child's potential. Together, shoppers, donors, and volunteers help build a brighter future.

About the Role

As Retail Area Manager, you'll be responsible for leading and supporting a portfolio of approximately 10–15 charity shops across your region. Currently, there are 9 shops in this area – located in Cockermouth, Doncaster, Hexham, Matlock, Penrith, South Shields, Ulverston, Wetherby, and Whitby – though this may change as our retail network evolves.

While our long-term vision is to have paid Shop Managers in all our shops, approximately 80% in this area are currently run by volunteers and do not have a paid Manager. You'll work closely with and through volunteer teams (150–200 people) to drive income growth, meet key commercial targets, and deliver an exceptional experience for customers and donors alike.

You'll lead with purpose – inspiring, coaching, and empowering teams while ensuring operational excellence and championing our mission on the high street.

This is an exciting opportunity to join a passionate and collaborative team, supported by strong systems, values-led leadership, and a shared commitment to making a difference.

This is a home-based role with regular travel across your region and occasional overnight stays.  You will be expected to spend an average of four days per week in the shops and reside within the area served by one of the region's shops.

In this role, you will:

• Act as an ambassador for our brand and retail strategy, motivating and inspiring your teams.
• Line manage Shop Managers, supporting with recruitment, development and performance.
• Lead commercial performance by analysing shop data, identifying opportunities, and making sound commercial decisions.
• Work closely with Business Managers during shop launches/relaunches to ensure successful handovers.
• Support volunteer recruitment, engagement and training with the support of our volunteering team.
• Manage operational and risk-related shop issues, escalating where necessary.

About You

You're an experienced and commercially minded retail leader with a proven track record in managing multi-site operations, ideally in a charity or high-street retail environment. You lead with strength and kindness, combining strategic thinking with a hands-on, supportive approach.

You'll bring:

• Extensive multi-site retail management experience – essential for overseeing a large, dispersed region.
• A strong commercial background, with a focus on delivering results through data-driven decision-making and KPIs.
• Experience leading and motivating diverse, remote teams, including volunteer-led shops – 7 out of 9 stores in this region currently operate without paid Shop Managers.
• Exceptional leadership and communication skills, with the ability to inspire others, lead by example, listen actively, and offer clear, timely feedback.
• A deep understanding of volunteer engagement, with the ability to attract, retain, and motivate volunteer teams.
• A collaborative, non-judgemental approach, fostering an inclusive and supportive culture.
• A full UK driving licence and the flexibility to travel regularly across the region, with occasional overnight stays.
• Residency within or near one of the listed shop locations: Cockermouth, Doncaster, Hexham, Matlock, Penrith, South Shields, Ulverston, Wetherby, or Whitby.

If you're passionate about community engagement, thrive in a volunteer-led environment, and want to make a real impact – we'd love to hear from you.

What We Offer You

Working for Save the Children means helping create a better world for children – and doing meaningful work every day. We also offer:

• A flexible and inclusive working environment
• A wide range of employee benefits and wellbeing initiatives
• Car allowance / company car as part of this role

You can read more about our benefits on our careers site.

This is a fantastic opportunity for a passionate, driven retail leader to join a values-led organisation making a tangible difference in children's lives.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.