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Policy Engagement Manager - 12-month Fixed Term Contract

At The National Lottery Community Fund we are passionate about strengthening communities and improving lives.  We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.

To help us in supporting communities in Scotland, we are now looking for a motivated Policy Engagement Manager with a strong understanding of the social policy context in Scotland, and the environment in which our grantholders operate. You will play a key role in shaping and strengthening our engagement with government, voluntary and community sector organisations, and funding partners. Working closely with the Head of Policy Engagement in Scotland, you will help build influential relationships, provide strategic policy insight, and ensure that the experiences of communities inform our funding and development priorities. You will play a key role in enabling the Fund to use our insight, position and influence in Scotland to celebrate and promote the power and expertise of communities.

Key Responsibilities

As Policy Engagement Manager, you will be an excellent relationship-builder with a strong understanding of the voluntary, community and social enterprise sector. You will be comfortable working across complex stakeholder environments and translating policy developments into practical insight, including providing insight and policy context to inform medium and long-term funding initiatives across the UK.

You will develop a thorough understanding of the policy environment relating to our four community-led missions and our commitment to addressing poverty, discrimination and disadvantage through an equity-based approach. 

You will maintain a broad understanding of the policy and social context in which our grantholders operate, convening grantholders and stakeholders to explore shared challenges and opportunities. We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion. We invite you to join our team and contribute your skills and experience to creating lasting change for communities and society.

Regular travel around Scotland is expected, as well as some travel to other parts of the UK to connect with colleagues.  We offer a flexible and supportive working environment and an excellent all-round benefits package.

Interview Details

Date: 17th September 2026

Format: In Person

Location: Glasgow -  We have a hybrid approach to working.

We will be hosting a briefing session  on Wednesday 26th August at 1 pm. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Experience of engaging with government, public sector, VCSE or funding stakeholders.
• A strong grasp and knowledge of the policy environment and the developing issues and themes relevant to our Missions and grantholders in Scotland.
• Experience of analysing and interpreting policy and political developments.
• Demonstrable strategic influencing skills.
• Strong communication including written communication and facilitation skills, with the ability to engage diverse audiences.
• Ability to work collaboratively across teams and contribute to strategic planning and development.
• Understanding of the use of digital tools and systems to manage relationships, share information and support policy development.
• Experience of project management

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Location: Hybrid working between the Aldgate, London office and home

A great opportunity has risen for a Neighbourhood Development Officer to join our Services Directorate. It is a hybrid post, based in London,  and will support our development and outreach work with the Bangladeshi communities.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will lead the development and delivery of engagement programmes, educational initiatives, and training opportunities that increase awareness, build community capacity, and support the charity's strategic objectives. You will help build trust, increase awareness of respiratory health, encourage early intervention, and connect people with the support and services they need.

You will have some experience working or volunteering community-based health or wellbeing settings. You will have Bangladeshi (Bengali and/or Sylheti) as a first language, with good written and spoken English. You will also be a strong communicator with excellent engagement and relationship-building skills.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Do you want to help shape the future of a fairer and more equal UK? Are you interested in making those with the broadest shoulders pay their fair share? Are you a qualitative researcher passionate about economic justice and community-driven research? Then read on.

Tax Justice UK (TJUK) is a leading campaigning organisation dedicated to transforming the UK economy and society by advocating for a fairer, more progressive, and more effective tax system. We have a track record of securing campaign wins and have successfully moved the dial on key tax justice issues such as taxes on wealth vs work. We have built strong relationships with parliamentarians, policy makers and a network of influential think tanks and organisations. We also have excellent relationships with many influential media outlets, regularly securing extensive media coverage on tax justice issues. However, we recognise we must do more to ground our work in the lives of everyday people. This is where the Research Fellow can help.

As a Research Fellow, you will assist in fieldwork for an ambitious UK-wide study exploring how narratives on wealth taxation can build multi-ethnic class solidarity and counter division. Working directly with grassroots partners across the country, you will build relationships with local groups and co-design a community researcher model to ensure the project is deeply rooted in the places we study.

Your work will focus on listening to how everyday people experience economic insecurity, understand local divisions, and respond to messaging on taxing the super-rich. This role offers a unique opportunity to gather the foundational, on-the-ground insights that will shape national narrative strategies to change tax policy.

We’re looking for someone starting in their research career, who is eager to learn.
We welcome applicants from all different backgrounds who have demonstrable interest in working class issues and a commitment to a fairer tax system in the UK.
If this sounds like you, we would love to hear from you.

Job description

Working closely with the Research Manager and Executive Director, the Research Fellow will:

• Conduct desk-based research and contribute to literature reviews on inequality, immigration, tax, political narratives

• Support the development and refinement of the project’s research design, including identifying innovative approaches for working with community researchers and conducting ethical, inclusive research in working-class communities

• Support the recruitment, coordination and preparation of participants and community research partners across the project’s four to five research locations

• Travel to fieldwork locations across the UK to attend, observe and support the delivery of focus groups and interviews

• Organise research materials, including transcripts, field notes, consent records and qualitative datasets, in line with ethical and data-protection requirements

• Code and analyse focus-group and interview data, identifying emerging themes

• Help translate research findings into practical insights for the tax justice movement, communications and the development of messages about class, immigration and tax

• Attend weekly team meetings in the London office

• Undertake other reasonable research and project-support tasks required for the successful delivery of the programme.

Please note: This is a one-year, part time post paid through a tax-free monthly stipend for strictly research purposes from the Barry Amiel and Norman Melburn Trust. The fellowship post holder will work as part of the Tax Justice UK team. The salary is a £21,500 tax free stipend for 4 days a week, equivalent to roughly £31k fulltime with tax.

Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Group Worker & Coordinator to join Solace Women’s Aid.

Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace Women’s Aid provides a wide range of services to victims/survivors of domestic and sexual abuse in Islington including a large advocacy and support service and specialist projects co-located in a number of services.

About the Role

You will coordinate and deliver a range of group sessions for survivors of domestic abuse, including Solace’s ARISE course (a healthy relationship course), peer support groups and wellbeing workshops.

You will also act as an external-facing ambassador for the Islington SASS team, working alongside other statutory and non-statutory agencies in the borough to help them identify appropriate referrals to the group.

About You

You will have a passion for working with survivors and a thorough understanding of domestic abuse and its impact on survivors and their children. You will haveexperience of providing emotional support and practical advice to individuals who have experienced domestic abuse.

You will have the skills and experience to carry out an initial assessment of needs, manage any conflicts that may occur within a group setting, and organise and deliver various group sessions.

You should have an awareness of the effects of domestic abuse on women and children, in-depth knowledge of safeguarding, and confidence in managing risk and conflict.

Additional Information

This role will be split between various sites, depending on whether groups are running online, in person or between cohorts. The postholder will work at our Head Office in Camden, our Islington office and any other group session location as required.

The salary for this post is £5,877 - £6,134 (pro-rata of £29,385 - £30,671) (Unqualified)) or £6,134 - £6,669 (pro-rata of £30,671 - £33,348) (Qualified)).

This is a part-time post at 7.5 hours (one day) per week and is a fixed term contract to 31st December 2027.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

· Flexible working

· Focus on learning and development (internal career progression and training)

· Generous holiday entitlement

· Employer pension contribution

· Family-friendly leave and enhanced maternity pay

· Access to Inclusion Networks

· Daily clinical debriefing

· Two paid wellbeing days

· Employee Assistance Programme providing free 24/7 support and advice

· Employee Benefits Platform offering staff discounts, benefits, and savings

· Flow & Restore yoga classes

· Meditation sessions

· Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

· Values, Behaviours & Competencies

· Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.

We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies

Overview of the Directorate

The Education Directorate delivers the English-Speaking Union’s (ESU) education programmes, competitions and training, helping young people develop the confidence and skills to speak, listen, think critically and engage constructively with different points of view.

The ESU’s debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools and empower young people to engage with the world. The Directorate works with schools and educational settings across England and Wales and with a pool of freelance Oracy Leaders to deliver its programmes.

Purpose of the Role

The Senior Education Coordinator – School Partnerships will help ensure young people across England and Wales develop essential oracy skills by supporting the sales of the ESU’s educational products. These include the ‘Discover Your Voice’ student oracy workshops and Teacher Oracy CPD sessions for schools and other educational settings.

The postholder will administer the sales process, responding to enquiries, converting warm leads into bookings and overseeing the delivery of workshops and training. The role requires someone who is proactive, motivated and confident working with a high degree of initiative.

Key Responsibilities

• Convert conversations with inbound and warm leads into confirmed workshop bookings

• Respond to and follow up on inbound leads and warm conversations, moving prospects through the sales pipeline

• Collaborate with the ESU Marketing Team and Director of Education to advise on the messaging and assets needed to promote the ESU’s education offers

• Manage workshop delivery, acting as the point of contact for Lead Teachers, appointing freelance Oracy Leaders and providing clear communication, support and resources

• Use Salesforce to manage programme delivery, maintain accurate account and communication records and report on sales pipelines

• Collect monitoring and evaluation data, including student surveys, teacher surveys and case studies

• Work closely with the ESU’s pool of Oracy Leaders, including communicating before and after workshops, booking staff onto delivery and liaising with Finance and HR where necessary

• When capacity allows, support other functions within the Education Programmes Team, including national and international public speaking, debate and performance competitions

• Undertake other relevant responsibilities as reasonably requested by the line manager, including communications, administration and resource design

Skills and Knowledge

• A strong understanding of the education sector, schools and the realities of teaching

• Experience of responding to bookings and servicing requests, particularly within schools or education

• Experience of converting inbound enquiries into bookings

• Experience using CRM systems to track and manage customer or account relationships

• Excellent written and verbal communication skills

• Strong organisation and prioritisation skills

• Excellent attention to detail and high standards of accuracy

• Passion for improving oracy skills in young people from all backgrounds

Behaviours

• Proactive and self-motivated, with the ability to use initiative and work independently

• Confident building positive and professional relationships with schools, teachers, colleagues and freelance delivery staff

• Organised and able to manage competing priorities while maintaining high standards

• Flexible and adaptable, with a willingness to support the wider Education team when required

• Collaborative and constructive in working with colleagues across Education, Marketing, Finance and HR

• Committed to the ESU’s mission and to creating positive educational opportunities for young people

Desirable

• Experience of working with Salesforce

• Experience coordinating freelance staff

• Experience planning and delivering lessons

• Experience of resource creation

Benefits

• Hybrid working, with three days a week in the office at Dartmouth House, Central London 35 Hour week.

• 28 days’ annual leave plus eight days’ bank holiday, pro rata for part-time staff

• Generous company pension

• Employee Assistance Programme

• Access to virtual GP services 24/7

• Group life assurance

• Cycle to work scheme

Mental Health Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Mental Health Recovery Worker (FTC)

Location: Enfield. Unfortunately there is no step free access at this service. 

Salary: £28,800 (Full Time Equivalent)

Shift Pattern: 12 Month Fixed Term Contract 15hours per week Monday to Sunday on a rolling rota between 13:00 - 21:00, including evenings and bank holidays. You may be required to work outside these hours depending on resident and service needs.

About the Role

We're hiring a Mental Health Recovery Worker to join our team based in Enfield. In this role, you will support residents with complex mental health needs. Offering 21 beds in a 24 hour supported accommodation to adults with complex mental health needs. We are here to promote independence and give our residents the tools needed to fulfil their lives in the community independently.

As a Mental Health Recovery Worker, you will play a key role in supporting individuals on their journey to recovery, reablement, and rehabilitation, providing person centred and trauma informed support in a psychologically informed environment (PIE), to empower residents to achieve their goals and improve their well-being. Here, you’ll support individuals transitioning from complex care or acute mental health services to a structured rehabilitation setting. Working closely with the mental health trust community rehabilitation team, you’ll help residents overcome challenging behaviour's and support medication compliance, making a real difference every day. Join us to be a part of a team that’s dedicated to empowering and transforming lives! 

Key Responsibilities Include:

• Provide tailored support to residents to help them achieve their personal goals and outcomes. This may involve contributing to and developing support plans, conducting risk assessments, participating in reviews, and attending case meetings.
• Deliver all required aspects of the service efficiently and consistently. This includes welfare checks, support sessions, safeguarding monitoring, risk assessments, and involvement in training and development.
• Ensure residents fully understand their rights and responsibilities, and have access to appropriate tools, resources, and support networks to achieve their goals.
• Help design, lead, and encourage participation in a range of projects, group sessions, and community-based activities.
• Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
• Provide practical advice, emotional support, and life skills training to promote independence and resilience.

About You

You're someone who is passionate about delivering high-quality, person-centred support that makes a real difference in people's lives. You thrive in a team environment and are an effective communicator, able to build meaningful, long-term relationships with individuals from all walks of life. Equality, diversity, and inclusion aren’t just buzzwords to you,  they’re principles you live by.

• Understanding of the needs of those who have various complex needs including mental health
• Understand and experience in supporting low to medium mental health service users
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
• Ability and willingness to show flexibility of working patterns, responding to the needs of the communal service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.

Job Responsibilities:

Strategic Partnerships & Stakeholder Engagement

• Act as the primary point of contact for senior leaders in schools, MATs, and the wider education sector across West Yorkshire.
• Secure and deliver presentations to school and college leaders to expand Tutor Trust’s network of partner institutions.
• Collaborate with the Strategic Operations Manager to develop and implement regional strategies for partnership growth.
• Promote Tutor Trust’s tuition services across the region and represent the organisation at stakeholder events.

 Programme Leadership & Delivery

• Lead tuition delivery across primary, secondary, and post-16 settings in West Yorkshire.
• Line manage the West Yorkshire Programme Coordinator and Programme Administrator to ensure effective project execution.
• Support the Strategic Operations Manager in guiding and developing the Programme Coordinator team.
• Deputise for the Strategic Operations Manager when required.

 Operational Oversight & Data Management

• Ensure accurate collection and reporting of impact data from tutors and partner institutions to support quality assurance, financial processes, and performance monitoring.
• Contribute to the development and tracking of tutoring targets and KPIs for internal and external reporting.
• Maintain accurate records on tuition progress using internal and external databases.
• Support internal communication systems to ensure timely and appropriate information sharing across teams and stakeholders.
• Manage the upload of Tuition Request Forms for West Yorkshire tuition assignments.

Safeguarding & Compliance

• Lead on monitoring and reporting all safeguarding concern processes, within your teams, ensuring all concerns are reported promptly to the Designated Safeguarding Lead or deputies, and helping to promote and foster a culture of vigilance and accountability across The Tutor Trust. 
• Take lead responsibility for monitoring safeguarding processes within your teams.

Tutor Recruitment & Development

• Support the recruitment and onboarding of tutors in collaboration with the recruitment team.
• Contribute to the training and development of new tutors, ensuring alignment with organisational standards.

 General Duties

• Assist with the planning and delivery of events for a range of stakeholders.
• Attend regular Partnership Operations team meetings led by the Programme Director.
• Undertake any other responsibilities commensurate with the role and grade.

 Person Specification

Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.

Skills

Leadership & Management

• The ability to lead, build and maintain successful teams and develop professional relationships.
• Demonstrated success in achieving targets and managing responsibilities effectively. 
• Strong business development skills to promote The Tutor Trust professionally. 

 Communication & Stakeholder Engagement

• Excellent written and verbal communication skills, with the ability to build rapport and engage effectively with internal and external stakeholders across all levels and sectors.
• Be able to write fluently, to think clearly and to grasp new concepts quickly.

Organisational & Time Management

• Proven experience in programme and project management.

• Strong organisational and time-management skills.
• The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.

Technical Proficiency

• Strong proficiency in Microsoft 365 and general IT systems. 

• Experience with CRM (Salesforce preferable) and other software platforms (preferred). 

Sector Knowledge

• Knowledge of the education landscape in West Yorkshire (advantageous).

• Educated to degree level or equivalent relevant experience. 

Attributes

• Committed to safeguarding children and young people, and willing to undergo DBS clearance.
• Alignment with the goals, ethos, and mission of the Tutor Trust.
• Empathy for disadvantaged and vulnerable learners. 
• Enthusiastic and proactive in contributing to organisational growth and success.
• Demonstrates leadership through sound decision-making and effective prioritisation.
• Excellent time-management and attention to detail.
• Strong interpersonal skills and a collaborative working style.
• Willingness to work outside standard hours when required

Post Title: West Yorkshire Programme Manager

Responsible to: Strategic Operations Manager

Salary: £35,000 per annum

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

How to Apply

To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.

Do you believe everyone deserves the opportunity to learn, grow, and rebuild their future?

We’re looking for a compassionate Learning & Skills Coordinator to join our grassroots charity in Greenwich, South East London where you can play a vital role in helping people experiencing homelessness develop confidence, gain new skills, and access opportunities through education, training and employment.

The Learning and Skills Coordinator will lead the development and delivery of clear, structured pathways into education, training, volunteering, work placements and employment for guests accessing GHP services. The role will work directly with guests to identify aspirations, remove barriers, and support progression into meaningful opportunities that enhance wellbeing, independence and long‑term stability.

We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience. 

This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest – the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach. 

The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances.

The Team Leader will champion Wis£rmoney’s relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model.

Key Responsibilities

Leadership and Service Management

• Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives.
• Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals.
• Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes.
• Provide guidance and support on complex casework, safeguarding concerns and risk management.
• Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship.

Specialist Casework

• Manage a small caseload of clients with complex financial circumstances requiring specialist intervention.
• Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy.
• Develop personalised support plans that address both immediate financial crisis and longer-term resilience.
• Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients.
• Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate. 

Quality Assurance and Compliance

• Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies.
• Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards.
• Ensure accurate and timely recording of casework using AdvicePro and associated digital systems.
• Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service.
• Support preparation for contract monitoring, audits and quality inspections.

Partnership Working

• Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership.
• Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Build strong relationships with local agencies to improve referral pathways and client outcomes.
• Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums.
• Support collaborative problem-solving and contribute to the ongoing development of the partnership.

Service Delivery and Performance

• Ensure timely allocation of referrals according to client need, complexity and risk.
• Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support.
• Monitor performance against contractual targets, quality standards and key performance indicators.
• Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded.
• Identify emerging trends, unmet need and opportunities to improve service delivery.

Outreach, Innovation and Continuous Improvement

• Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support.
• Support the implementation of new systems, digital technologies and service improvements across the partnership.
• Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients.
• Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion.

Safeguarding and Risk Management

• Ensure safeguarding policies and procedures are fully implemented across the service.
• Provide advice and escalation support for safeguarding concerns and high-risk cases.
• Promote safe working practices for staff delivering home visits, outreach and community-based support.
• Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.

Direct Marketing Officer

Role Overview
The Talent Set are delighted to partner with an amazing charity on a fantastic Direct Marketing Officer role lasting 3 months . This position involves developing and executing targeted marketing strategies to engage and grow supporter bases, contributing to the organisation’s fundraising and awareness objectives.

Key Responsibilities

• Design and implement direct marketing campaigns across various channels, including mail, email, and digital platforms.
• Analyse supporter data to personalise communications and optimise engagement.
• Monitor campaign performance, producing reports to inform future strategies.
• Collaborate with internal teams to align marketing activities with organisational goals.
• Manage budgets and timelines effectively to ensure timely delivery of campaigns.
• Maintain supporter databases, ensuring data accuracy and compliance with data protection regulations.
• Identify opportunities to increase supporter retention and acquisition through innovative marketing approaches.

Person Specification

• Proven experience in direct marketing, preferably within the charity or nonprofit sector.
• Strong analytical skills and experience using supporter or customer data to inform marketing strategies.
• Excellent written communication skills, with the ability to craft compelling messages.
• Ability to plan and manage multiple projects effectively.
• Competent in using digital marketing tools, email platforms, and CRM systems.
• A collaborative approach, with the ability to work well with diverse teams.
• Attention to detail and organisational skills ensuring accuracy and adherence to deadlines.

What’s on Offer
Day rate: £132.29 : £114.07 + £18.31 daily holiday (yearly salary equivalent: £28,000)

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Policy Engagement Manager - 12-month Fixed Term Contract

At The National Lottery Community Fund we are passionate about strengthening communities and improving lives.We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.

To help us in supporting communities in Northern Ireland, we are now looking for a motivated Policy Engagement Manager with a strong understanding of the social policy context in Northern Ireland, and the environment in which our grantholders operate. You will play a key role in shaping and strengthening our engagement with government, voluntary and community sector organisations, and funding partners. Working closely with the Head of Policy Engagement in Northern Ireland, you will help build influential relationships, provide strategic policy insight, and ensure that the experiences of communities inform our funding and development priorities. You will play a key role in enabling the Fund to use our insight, position and influence in Northern Ireland to celebrate and promote the power and expertise of communities.

Key Responsibilities

As Policy Engagement Manager, you will be an excellent relationship-builder with a strong understanding of the voluntary, community and social enterprise sector. You will be comfortable working across complex stakeholder environments and translating policy developments into practical insight, including providing insight and policy context to inform medium and long-term funding initiatives across the UK.

You will develop a thorough understanding of the policy environment relating to our four community-led missions and our commitment to addressing poverty, discrimination and disadvantage through an equity-based approach. 

You will maintain a broad understanding of the policy and social context in which our grantholders operate, convening grantholders and stakeholders to explore shared challenges and opportunities. We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion. We invite you to join our team and contribute your skills and experience to creating lasting change for communities and society.

Regular travel around Northern Ireland is expected, as well as some travel to other parts of the UK to connect with colleagues. We offer a flexible and supportive working environment and an excellent all-round benefits package.

Interview Details:

Date: 1 October 2026

Format: In Person

Location: Belfast - We have a hybrid approach to working

For an informal discussion about the role, please contact the recruitment team.

For any questions about the recruitment process, please email the recruitment team

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential criteria

• Experience of engaging with government, public sector, VCSE or funding stakeholders.
• A strong grasp and knowledge of the policy environment and the developing issues and themes relevant to our Missions and grantholders in Northern Ireland.
• Experience of analysing and interpreting policy and political developments.
• Demonstrable strategic influencing skills
• Strong communication including written communication and facilitation skills, with the ability to engage diverse audiences.
• Ability to work collaboratively across teams and contribute to strategic planning and development.
• Understanding of the use of digital tools and systems to manage relationships, share information and support policy development.
• Experience of project management

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Could you be Hope4's lead officer for homelessness prevention, coordinating community based early identification, intervention and partnership responses across Rugby to prevent homelessness before crisis occurs?

Are you a client-focused, proactive and compassionate individual with a proven track record of working with vulnerable people who have multiple disadvantages? If so, Hope4 has an exciting opportunity, as we are seeking a Community Homelessness Prevention Lead to join our team and play a central role in delivering homelessness support services in Rugby. Hope4 aims to end homelessness and food poverty one person at a time and we need an ambitious, compassionate person to help us reach that goal. This is your chance to play a part in the fundamental change we are striving to achieve.

What will I be doing as Community Homelessness Prevention Lead at Hope4?

You will lead Hope4's community homelessness prevention programme, identifying people at risk of homelessness at the earliest opportunity and coordinating timely interventions that prevent homelessness, tenancy breakdown and rough sleeping.

Key Responsibilities:

• Leading Hope4's homelessness prevention service, supporting individuals and households at risk of homelessness. 
• Managing a caseload and delivering effective prevention-focused interventions and housing sustainment support.
• Developing and coordinating Hope4's Early Warning Network, increasing early identification of homelessness risk across Rugby.
• Overseeing referral, triage and assessment processes to ensure timely and appropriate responses.
• Building and maintaining effective partnerships with statutory, voluntary and community organisations.
• Promoting lived experience involvement and ensuring services are informed by client feedback and co-production principles.
• Delivering homelessness prevention awareness, training and community engagement activities.
• Monitoring performance, outcomes and impact, producing reports for management, funders and stakeholders.
• Maintaining accurate records and working in accordance with safeguarding, GDPR and Hope4 policies and procedures.
• Acting as an ambassador for Hope4 and contributing positively to the wider organisation.

About you:

We are looking for an experienced, compassionate and proactive individual with a strong understanding of homelessness and social exclusion. You will have experience supporting people with complex needs, building effective partnerships and delivering person-centred interventions. Above all, you will share Hope4's commitment to preventing homelessness and helping people achieve lasting change.

About us:

Hope4 works to address homelessness and food poverty across Rugby through the Hope Centre and Rugby Foodbank. We provide practical support, advice, advocacy and personalised interventions to help people move towards sustainable independence.

The charity was founded on Christian principles by the local churches and works to address homelessness and food poverty in Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background.

Our Values: Community, Compassion, Respect, Integrity, Faith, and Hope 

Why join Hope4?

• Be part of an organisation making a real difference in Rugby.
• Help shape an innovative homelessness prevention programme.
• Work alongside a passionate and supportive team.
• 28 days of annual leave including bank holidays, increasing with length of service.
• An additional day of annual leave for your birthday. 
• A central Rugby office location, close to shops, restaurants, and transport links.

See attached person specification for more details and shortlisting minimum criteria. 

Please note: We reserve the right to close this vacancy before the advertised closing date if we receive a high volume of applications. We therefore encourage interested candidates to apply as soon as possible.

Hope4 is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds, particularly those with lived experience of homelessness, housing insecurity or other forms of social exclusion.

Programme Lead | Lead High-Impact STEM Programmes Across the South of England

Shape the future workforce. Lead inspiring STEM programmes. Build partnerships that change young lives.

Are you an experienced Programme Lead, Education Programme Manager or Youth Programme Manager looking for an opportunity to deliver meaningful impact at scale?

EDT is entering an exciting period of transformation and growth. We are looking for a passionate and motivated Programme Lead to oversee the delivery of high-quality STEM and STEAM programmes across the South of England, helping thousands of young people discover future career opportunities and achieve their potential. As a Programme Lead, you will combine programme delivery, stakeholder engagement, operational leadership and educational innovation to create exceptional experiences for schools, students, volunteers and industry partners.

Why Join EDT?

Passionate about creating equitable access to STEM careers

Dynamic in our response to a changing world

Collaborative with industry, educators and communities

Respectful of young people's potential and lived experiences

At EDT, purpose comes first. Every programme you lead helps young people build confidence, skills and aspirations while improving social mobility and widening access to future careers.

What You'll Be Doing

• Manage programme operations, logistics, performance tracking and regional delivery activity
• Build strong relationships with schools, colleges, partners, volunteers and stakeholders
• Coordinate sessional teams and support outstanding learner experiences across multiple locations
• Monitor KPIs, analyse programme data and produce impact reports for stakeholders and funders

For full responsibilities, skills and person specification, please refer to the attached Job Description.

What We're Looking For

• Experience delivering education, outreach, STEM, youth or community programmes across multiple sites or regions
• Strong programme management and project delivery experience
• Experience managing stakeholders, volunteers, educators or delivery teams
• Ability to analyse performance data, monitor KPIs and produce reports
• Excellent communication and presentation skills
• Passion for education, STEM engagement and improving outcomes for young people
• Strong organisational skills with the ability to manage multiple priorities
• Full driving licence and willingness to travel throughout the region

What's In It For You?

• Competitive salary from £29,300 to £37,600 dependant on experience
• 25 days annual leave plus bank holidays
• Up to 10% employer pension contribution
• Life insurance worth three times annual salary
• Hybrid and flexible working
• Wellbeing support
• Opportunity to lead high-profile STEM programmes with national impact
• Career development within a respected education charity

Location

• Hybrid working
• Welwyn Garden City office base
• South of England coverage including London, Buckinghamshire, Bedfordshire, Hertfordshire and Essex
• Some travel across wider delivery regions, including parts of Wales
• Occasional overnight stays required

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Join EDT as a Programme Lead and help inspire the next generation through world-class STEM experiences, meaningful partnerships and innovative educational programmes

About the role:

A safe, well maintained room can be the foundation someone needs to begin rebuilding their life. As a Maintenance Operative, you’ll make sure our supported accommodation across London provides the safe, dignified and welcoming environment every client deserves.

This is a hands on, multi skilled maintenance role focused on minor repairs and property improvements rather than specialist or technically qualified trade work. Travelling between different services across London, you’ll complete jobs such as painting and decorating, repairing walls and fixtures, basic carpentry, minor plumbing, tiling and preparing empty rooms so they can be offered safely and quickly to someone who needs a home.

You’ll plan and manage a varied workload, respond to urgent health and safety concerns and identify problems before they become more serious. You’ll also inspect rooms and communal areas, record completed work clearly, arrange materials and flag any repairs that need to be passed to a qualified contractor. At times, you may check completed contractor work and provide feedback where standards have not been met.

Our accommodation is home to people who have experienced homelessness, mental ill health and other forms of multiple disadvantage. Some services are larger, hostel-style buildings, while others are smaller residential properties. You’ll often be working in occupied environments and may meet clients while completing repairs, so you’ll need to be comfortable working respectfully around people who may be distressed or experiencing a difficult time. You won’t be expected to provide support or manage challenging situations alone, and service colleagues will be available to help.

You’ll join a growing Maintenance Team that shares knowledge, works collaboratively and takes pride in getting the details right. With plenty of variety and autonomy, this is an opportunity to develop your practical skills while seeing the direct difference your work makes to the buildings we manage and the people who call them home.

About you:

• You have practical experience completing minor repairs, including painting and decorating, basic plumbing, carpentry and tiling.
• You can work safely and independently, while recognising when a specialist contractor is needed.
• You’re organised, reliable and able to manage jobs across multiple sites.
• You’re comfortable working respectfully in occupied supported accommodation where clients may be present.
• You take pride in delivering good-quality work that helps create safe and dignified homes.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed, and candidates invited for in person interviews at our head office in Kings Cross, as they are received. Therefore please submit your application as soon as possible to be considered, we reserve the right to close the advert as soon as a suitable candidate is identified. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.