Support jobs

Our client is one of the largest women's hostels in the UK for vulnerable women affected by homelessness. They offer support to women with a range of complex needs, including substance misuse, mental health issues and domestic violence, and provide these support services in a warm, welcoming and secure environment. They are now recruiting for a strong and supportive manager to help lead their Support Services. This role is initially a 6 month fixed term contract.

As Support Services Manager, you will line manage a team of frontline staff and will oversee the Support and Night services, consisting of 30 bed spaces for women with high support complex needs; the service aims to offer holistic support to these women, working alongside a range of partner organisations to facilitate a step-down move-on for women into semi-independent living. You will work to create and maintain key partnerships, continually ensuring that a high quality of service is delivered to all service users of the Project.

To be considered for this position, you must have significant housing management experience, as well as extensive knowledge and appreciation of the challenges faced by homeless women. You must have demonstrable experience of leading frontline staff, as well as significant safeguarding experience. You will also have proven working experience of contract monitoring and of setting and influencing strategy. Ultimately you will be enthusiastic, passionate and dedicated to leading a team to deliver the best quality of support to vulnerable homeless women. 

Please note, the client are looking to recruit for this role as soon as possible, so please only apply if you are available immediately or have no more than a 1 month notice period. Please note this role will be Monday-Friday 40 hours a week, working 1 out of 5 weekends (time off given in lieu).

Because of the purpose of our client's work, only women are eligible to apply for this role, under Section 7(2) (b) of the Sex Discrimination Act 1975.

Interviews are to take place Wednesday 10th September.

We are delighted to be working in partnership with a much loved national Charity to recruit them a Relationship Manager to cover the South Coast - Kent, Southampton, Dorset, Hampshire and Sussex.

About the role

You will be joining a friendly and face paced fundraising team to identify, support and retain regional supporters. You will be responsible for;

* Driving engagement across your region (and beyond) to proactively identify, support, and retain supporters.

* Working with the wider Regional Fundraising Team and collaborate on relationships that might be across the UK

*You'll be generating a strong network of community and corporate supporters to secure sustainable income for the charity. You'll also be building a pipeline of prospects of community and corporate to ensure future support.

About you

To be successful in this role you must have

*Demonstrable knowledge of what it takes to proactively identify, develop, and cultivate supporters to maximise income and deliver against KPIs, objectives and the Community Team business plan.

*A good knowledge of the fundraising landscape and opportunities in the UK
*Experience of building and account managing/stewarding a personal portfolio of high value supporters & corporate partners, volunteers and in aid of events to achieve your financial target.

Please note that this is a home based role with travel across the South Coast. You will need access to a car and have a valid driving licence. Please note that the closing date is the 1st September. For more information please contact Laura Iliff on 07442607841.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

About you

You’re entrepreneurial, proactive, and relationship-led. You treat your work like it’s your own business - spotting opportunities, testing ideas, chasing results.

If you come from a big-charity, email-heavy world, this probably isn’t for you. But if you thrive in fast-paced environments, prefer the phone to the inbox, and enjoy building personal, scalable supporter experiences - we’d love to talk.

In the last three years, we’ve bought and built a swim events series, doubled our unrestricted income, and grown a committed community of 3,000 annual fundraisers. We want someone who’s excited to be part of that kind of ride.

You’ll bring experience, strong instincts, and a deep understanding of supporter journeys. You’ll enjoy digging into detail - like optimising email split-tests - but also stepping back to shape the big picture. Perhaps you even like outdoor swimming.

About us

We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we plan to do it in the next 10 years.

We own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - and we’ve built a growing series of 24-hour relay swims in lakes and lidos. Our swim events raise over £1m a year, with 80% of that income unrestricted. Our community of 3,000 fundraisers is at the heart of that success.

We’re a small team that moves fast. Strategy and delivery go hand in hand. We test ideas, learn quickly, and cover a lot of ground. You’ll need to enjoy that kind of environment to thrive here.

The role

As our Challenge Events / Supporter Journey / Fundraiser Experience Manager (call it what you like), you’ll lead the supporter journey for our 3,000 challenge event fundraisers - making sure every interaction is personal, motivating and meaningful.

You’ll plan and deliver comms across all channels, from automated emails to personal messages and calls. You’ll ensure people feel seen, valued, and inspired - and help them understand the difference they’re making.

Your goals will be to increase fundraising per head in the short term, and supporter lifetime value in the longer term. You’ll also help us explore opportunities for repeat fundraising, corporate giving, major donors, and regular giving - working closely with the wider fundraising and events team.

You’ll be the go-to expert on supporter journeys: leading, challenging, testing, and building evidence for what works. From refining the Fundraiser Hub to creating new stewardship ideas or in-person experiences, you’ll shape a journey that turns one-time swimmers into lifelong supporters.

You’ll also collaborate with our Events Marketing team - because our fundraisers aren’t just donors, they’re also our best ambassadors. The better their experience, the stronger our word-of-mouth marketing and the faster our events grow.

You’ll have a lot of freedom to test ideas - as long as you can show the financial model makes sense.

Key Responsibilities

Challenge Event Supporter Journey & Retention

Learn

• Review and lead audience insight to understand motivations and barriers
• Spot opportunities to increase value, connection and community 

Design

• Optimise our Supporter Journey plan to increase fundraising per head and product depth, and build strong, long-term relationships with supporters. 
• Ensure that our ‘Fundraiser Hub’ and other materials meet industry best practice 

Deliver 

• Send all emails for 15-20 events, following the Supporter Journey plan
• Attend many weekend swim events throughout the summer, giving our fundraisers the best possible experience to ensure that they sign-up to an event in the future
• Deliver additional personal touches to deepen relationships,  for example in-person events, training groups, information, offers, case studies, phone calls, hand-written cards, personalised thank-you communications, impact updates, recognition opportunities
• Lead our CRM use, keeping it up to date with supporter information
• Have a good knowledge and understanding of our ‘Swimmer Hub’ and where to access information about our swims

Deepen

• Cross-sell other fundraising products to our swimmer audience.  We magic up 3,000 new relationships every year 
• Maximise the opportunities each year to identify Corporates, Major Donors, Regular Givers, T&Fs and repeat fundraisers from this audience
• Develop new products - like Regular Giving or Memberships - with this audience in mind first. 

Improve

• Take a data-driven approach to improving our Supporter Journey and Communications across our products 
• Track data and deliver regular reporting to the Head of Fundraising and CEO to ensure that we remain on track for fundraising targets (e.g. JustGiving pages and amount raised so far)
• Continuously develop by learning and following industry best practice and current trends to identify opportunities to improve our Supporter Journey. 

Supporting Individual Fundraisers

• Input to CRM - Design and deliver Supporter Journey
• Create tips, templates, and tools (like email drafts, social media post ideas) for effective fundraising.
• Respond to Fundraisers through our Fundraising email inbox and social media pages and messaging platforms.
• Work closely with our mailing house to post fundraiser thank you's where necessary.

Fundraising know-how

• Stay informed and educate others on the latest fundraising trends and tools by engaging with industry updates, attending webinars, and exploring best practices. 
• Regularly share insights and recommendations with the internal team, fostering collaboration and continuous improvement in fundraising innovations.
• Ensure that you are up to date with Fundraising Regulator best practice and legal process and attend regular training sessions on industry changes or updates.

Desirable skills and experience

• Customer Experience or Customer journey design & delivery
• Previous experience working in or with an ambitious charity or nonprofit
• Familiarity with fundraising trends and best practice
• A point of view on supporter upgrade, cross-sell, or stewardship strategies
• Experience working on donor or customer retention
• (For Manager Level) Demonstrable success overseeing and growing a broad fundraising mix, from T&F to Challenge Events, Corporate to Regular Giving.

You’ll thrive in this role if you are:

• A natural relationship-builder who genuinely enjoys making people feel seen, valued, and appreciated.
• Excited by challenge and change - and happy to test, learn, and adapt.
• A thoughtful communicator who can balance efficiency with warmth.
• Organised and proactive, with the drive to get things done and the humility to ask for help when needed.
• Proud to take ownership and always on the lookout for ways to improve and grow.
• Energised by teamwork, collaboration, and shared purpose

If this sounds like the role for you, then please do pick up the phone to express an interest in the role and ask any questions that you may have. 

Please send a CV and Cover Letter to apply.

Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?

Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in Brighton.

You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face. 

The important stuff 

Location: Brighton

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: £30,900 - £36,050

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Upcoming Assessment Days: Thursday 28th August

Application pack: Have a look at our application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process or if you have any enquiries regarding accessibility.

In this role, you’ll be responsible for:

Strategy, vision and impact [25%]

• Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives 
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme 
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets 

Leadership, line management and training [25%]

• Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun 
• Manage and develop the Lead Coach and Graduate Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management [20%]

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees 
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme [20%]

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets 
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment 

Operations [10%]

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith 
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment 
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills 
• You are steady under pressure, and able to juggle competing priorities 
• You are looking for a varied, hands-on role, where you won't be tied to a desk 
• You are IT literate 

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities
• Training, guidance and funding to complete your professional coaching accreditation 
• Progression opportunities through professional development 1-1s 
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat 

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested

Job Level Lead

Location UK-based – Flexible – Colchester, or home-based with monthly travel to Colchester, depending on candidate. Overseas travel with trips lasting from between 10-14 days

Contract 3-6 month Fixed Term Contract – Full-time.  Applicants must be eligible to work in the UK

Salary £27, 809 per annum

Background

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. Last year we finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

Our Global Strategy marks a significant evolution in our organisational direction, introducing innovative approaches and renewed priorities. This includes our first-ever global Theory of Change (ToC), our most comprehensive Monitoring, Evaluation, Accountability and Learning (MEAL) framework to date, a Research and Innovation strategy, and a dedicated Advocacy sub-strategy to guide our influencing efforts.

Within this context, the Programmes Officer will play a vital role in supporting the work of the Programmes and Advocacy team. This is a dynamic and multifaceted position that spans the areas of research, implementation, advocacy, and MEAL. The successful candidate will be a proactive and well-organised individual, capable of managing multiple responsibilities, coordinating projects, and fostering effective communication across teams and departments.

Job Purpose

The purpose of the role is to provide essential support to a small, dedicated team within the UK Programmes and Advocacy team, facilitating the effective planning, implementation, and monitoring of projects aimed at addressing leprosy and LF. Working closely with the Senior Programmes Manager and the team, the Programmes Officer will ensure seamless coordination of activities, enhance data-driven decision-making processes, and contribute to impactful advocacy and research initiatives.

Working Relationships

• Reports to Lepra UK’s Senior Programme Manager
• Works closely with the Programmes and Advocacy Team
• Day-to-day management liaison with the State Coordinators and other staff of Lepra’ sister organisation in India, LEPRA Society and the Lepra Bangladesh team.
• Close working links and collaboration with institutional funders and partners
• Close working links with other Lepra teams in the UK – namely, the Fundraising and Communications Team and the Finance and Operations team.
• International travel as needed for programmes oversight and support, and external representation.

 Key Responsibilities

Programme Support (40%)

• Assist the Senior Programme Manager (SPM) in the planning, implementation, and monitoring of leprosy and LF related projects.
• With oversight from the SPM manage the implementation of small projects
• Coordinate with colleagues in India and Bangladesh to ensure smooth execution of project activities.
• Assist in preparing detailed reports including quarterly progress reports, annual reports and end of project reports, presentations, and project documentation as required.[VK1] 
• Assist in tracking progress against work plans, budgets, and project milestones.

Administrative and Logistical Support (10%)

• Scheduling meetings and coordinating travel arrangements
• Preparing meeting agendas, taking minutes, and tracking action points.
• Supporting the coordination of team-wide planning and reporting processes.

 Research Support (10%)

• Work closely with the Head of Research to facilitate research activities and technical assessments.
• Assist in the collection and analysis of qualitative and quantitative research.
• Assist in preparing and disseminating research findings through reports, publications, and presentations.

 MEAL Support (10%)

• Contribute to maintaining robust Monitoring, Evaluation, Accountability and Learning (MEAL) systems by supporting the team in collecting, analysing, and reporting data on project outcomes and impact.
• Support the collection and analysis of the recent baseline study in India.
• Support the data collection and analysis process for the annual report.
• Support the team in monitoring performance through tracking process indicators, monitoring for trends and contributing to trends analysis.
• Support the development and maintenance of databases for tracking project progress and performance indicators.

Advocacy Support (10%)

• Develop and prepare advocacy materials including briefs, presentations, and reports.
• Prepare advocacy materials, including briefs, reports, and presentations.
• Provide operational and content support for advocacy activities.

 Consulting with stakeholders, partners, and donors (10%)

• Act as a donor liaison point for institutional funding.
• Deliver presentations on behalf of the organisation to partners and donors at meetings and conferences.
• Support the Fundraising and Communications Team to create compelling fundraising proposals and communications materials which compliment Lepra’s strategic objectives.

Safeguarding (10%)

• Promote a culture of respect, transparency and accountability within Lepra’s implemented projects.
• Ensure suitable safeguarding measures are in place and followed in all projects.
• Support the integration of strong safeguarding and Prevention of Sexual Exploitation and Abuse (PSEA) practices into project design and delivery.
• Contribute to the effective implementation of Lepra’s Safeguarding and PSEA policies and procedures and promote a safeguarding culture within the organisation.

Person Specification

Qualifications

 Essential

• Bachelor’s degree in Public Health, Social Sciences, International Development, or related field or equivalent experience.
• Experience in project coordination, preferably in the health; humanitarian or in the international development sector.

Desirable

• Relevant post-graduate qualification
• Relevant professional health-related qualification
• Project Cycle management qualification

Knowledge and Experience

Essential

• Experience in project coordination or management, preferably within the health or humanitarian sector.
• Ability to plan, execute, monitor, and evaluate projects effectively.
• Experience in coordinating multiple tasks and managing timelines effectively.

Desirable

• Experience as a project coordinator, preferably gained with an overseas development organisation or in academia, in a similar health focused role.
• Experience in data collection, analysis, and reporting is an advantage.
• Experience with statistical analysis software or GIS mapping tools.
• Experience working in or with Southeast Asian communities.
• Proficiency in one or more Indian languages (e.g., Hindi, Tamil, Bengali, Telugu, etc.) is an asset.

Skills, Attitudes and Personal Qualities

• Strong organisational skills and attention to detail.
• Excellent administrative skills, specifically Excel and significant experience in MS Office packages.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a small team, across departments and in international settings. 
• Ability to work independently, be flexible and prioritise workload.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Ability to travel within the UK and overseas.
• The right to work in the UK.

We have fully embraced flexible working and the role can be either fully remote, hybrid or fully based at our Colchester offices. We offer a lot of flexibility in working practices and there is free reserved parking available. We also offer 26 days annual leave plus public holidays (pro-rated), pension, Employee Assistance Programme and support from an in-house well-being team.

 Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.

If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Our client is a well-established trade union based in Central London who are seeking a proactive and personable Administrator to join their Support Team. You will be the first point of contact for staff and visitors, helping ensure the smooth running of the building. This is a varied role and involves supporting day-to-day office operations, managing conference and meeting spaces, and providing front-of-house reception duties. Please note this is a fully office-based role, ideal for someone who enjoys interacting with a wide range of people in a dynamic environment.
Rate: £17 per hour (plus holiday pay)Location: London, Office-Based 5 days a weekOrganisation: Charity/Membership Body

Key Responsibilities:
Reception & Office Operations:

• Provide reception cover and maintain a welcoming, professional front-of-house to visitors and staff
• Act as the first point of contact for queries on building-related issues, including those from tenants
• Resolve/escalate basic IT issues to ensure hot-desk areas are functioning
• Handle general enquiries and answer incoming calls
• Maintain stock levels of refreshments in the reception area
• Manage all incoming and outgoing post and courier arrangements
• Provide support to the Office Manager in maintaining a pleasant and efficient working environment

Conference Suite Management:

• Set up flexible meeting spaces
• Provide basic AV and IT support for meetings and events
• Ensure refreshments and supplies are available and well-presented for meetings
• Coordinate catering orders and assist with layout and presentation
• Reset meeting and event rooms between bookings
• Liaise with internal and external users to confirm event details and requirements

Administrative Support:

• Assist with diary management, meeting arrangements and travel bookings
• Provide ad-hoc support to other teams as required

Personal Specification:

• Proactive and resourceful when problem-solving
• Professional demeanour and appearance
• Enjoys resolving practical issues and working with people
• Comfortable with IT systems and able to relay basic functions to others
• Working knowledge of Microsoft 365
• Flexible and collaborative when working within a team
• Ability to manage competing priorities under pressure
• Strong verbal and written communication skills
• Physically able to support room setup and other manual tasks

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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Drive the policy agenda for a high-profile, mission-led charity representing over 1,150 schools in the North East and a futher 400 specialist schools nationally. Influence education strategy and shape national debate from the heart of the North East.

Make a Difference with Schools North East

Schools North East is a dynamic, purpose-driven charity that champions the education sector across the North East. Representing a collaborative community of over 1,150 member schools, we are recognised nationally as the Voice advocating for North East schools, the Glue fostering collaboration, and the Bridge connecting education with the wider world. Now approaching our 20th year, we are entering an exciting new phase of development, strengthening our influence, expanding our reach, and enhancing the value we deliver to our members.

As Policy Manager, you will be a senior leader responsible for working with Directors to deliver our strategic policy and public affairs agenda. You will ensure alignment between policy, research, stakeholder engagement, and events, using evidence and insight to influence decision-makers at the highest levels. This is a pivotal, high-profile role requiring a dynamic, politically astute, and highly experienced strategic thinker with a deep understanding of how policy is shaped and implemented.

We are looking for a values-led leader who can anticipate long-term trends and align strategies with the organisation’s vision, taking account of the political, economic, and educational policy landscape. You will make bold yet considered decisions, taking calculated risks where appropriate, and responding promptly and effectively to critical events. You will lead by example, actively promoting SNE’s values and vision both internally and externally, and influencing our strategy, direction, and culture to increase organisational effectiveness.

You will bring a collaborative, resilient, and adaptable approach, fostering a culture of learning and development that helps your team grow and succeed, while sharing your own expertise to support others. With exceptional communication skills, you will engage stakeholders with purpose and conviction, and ensure that policy work is evidence-led, impactful, and aligned with member needs. This is an opportunity to join a respected and ambitious organisation at a key point in its journey – and to play a personal role in shaping its next chapter of success.

Salary:            Senior Leader Band 5 – £40,775–£52,196, depending on experience
Location:         Central Newcastle (with flexibility to work from home on Fridays)
Hours:             Full-time, 36 hours per week
Holidays:         30 days plus Bank Holidays
Travel:             Some regional and national travel, as required

Closing Date: 5pm Wednesday 27 August 2025
Interview Date: Tuesday 16 September 2025

Key Responsibilities

Organisational Leadership

• Contribute to the strategic leadership of Schools North East as a senior manager, ensuring policy work supports the organisation’s long-term mission and values.

Strategic Policy Leadership

• Lead the development and delivery of Schools North East’s policy agenda, ensuring it reflects member needs and is grounded in robust evidence.
• Anticipate and respond to emerging political and policy developments, both regionally and nationally.

Public Affairs & Influence

• Build and maintain high-level relationships between the organisation and government, political stakeholders, and sector influencers to maximise SNE’s influence.
• Represent Schools North East at external events, inquiries, and meetings, speaking with authority on behalf of our members.

Research & Intelligence

• Undertake research where appropriate to inform strategic priorities.
• Interpret and communicate external research to help support strategic priorities and inform policy work.
• Oversee the production of high-quality policy briefings, consultation responses, and position papers.

Campaign Leadership

• Design impactful campaigns that raise the profile of key education issues and strengthen SNE’s role as a thought leader.
• Ensure alignment between policy priorities and marketing/communications activity.

Stakeholder Engagement & Networks

• Develop stakeholder networks, forums, and roundtables to inform policy positions and enhance influence.

Team Leadership & Collaboration

• Lead and mentor direct reports, setting clear KPIs and fostering a culture of excellence, innovation, and collaboration.
• Work closely with the Directors, Business, Events and Marketing teams to ensure policy activity supports and enhances core functions.

Organisational Leadership

• Contribute to the strategic leadership of Schools North East as a senior manager, ensuring policy work supports the organisation’s long-term mission and values.

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations. 

Who we are looking for:

• A Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries. 
• Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.   
• This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 
• This role will also deliver general administration and data processing as required. 
• This is a full-time position for 35 hours per week. The salary for this position is £25,617.80 per annum.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
• Eligibility for a Blue Light Card

Where you will be working: Homebased, with occasional travel when required.

About our application process:

To apply for this role please click the Apply button below.

As part of your application, you must provide a supporting statement that outlines your suitability and experience for the position. This statement should refer to the job description and person specification, and clearly demonstrate how you meet the requirements for the role.

Your supporting statement should specifically address the following three questions:

• The role requires extensive administration experience and use of different systems at the same time. Can you please outline your administration experience and systems you have used in previous employment?
• The Customer Relations and Sales Officer role is very fast paced, and you will be having meetings with customers/colleagues and responding to many emails each day. Could you please give an example of when you have had to use your time management, prioritisation and multitasking skills?
• The role is a remote role which requires substantial self-discipline and lone working. Can you outline your experience in this and how you effectively managed your workload?

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. With a new global strategy and ambitious plans for growth, the Service Desk Manager is a key player in supporting our teams to achieve these goals.

The Role

We are looking for an enthusiastic Service Desk Manager to lead our Global Service Desk Team until September 2026, covering a period of extended leave.

The ideal candidate will be confident in collaborating with users at all levels and be committed to quality and continuous improvement. We are looking for a team player who can continue to deliver energy, pace and structure to our IT service offering.

This role is a great opportunity for a high-performing team leader or supervisor who is keen to obtain some service desk management experience.

Criteria

Reporting to the Head of Technology, you’ll be someone with:

• ITIL v4 Foundation, plus demonstrable experience of service management in an ITIL-based service management system
• Strong team management skills
• Strong communication skills, with ability to work with both technical and non-technical teams to embed best-practice
• Broad experience of ITIL-aligned service management platforms
• A strong continuous improvement ethic

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under twenty-five as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

For a full Job Description please see our website via the Apply button.

Closing date: Sunday 7th September 2025 (this role may close early depending on response)

Trusts & Foundations Executive

• Hours: 37.5 hours per week
• Location: Hybrid working (minimum two days a week on average in Oxford)
• Salary: £28,906 - £35,844 per annum 
• Closing date: 19 September 2025 at 12 noon
• Interview date: as and when applications are reviewed.

The Philanthropy Team are looking for a great communicator to support our Trusts and Foundations fundraising efforts as Trusts & Foundations Executive. You'll be joining the team at an exciting time of growth and ambitious targets, in a varied role which covers a range of skills and opportunities to work across the organisation. 

As Trusts & Foundations Executive you will work closely with the Trusts and Foundations manager in support of prospect research, donor stewardship, and writing grant applications and donor reports. This varied role offers an opportunity to learn and develop your fundraising skills and be part of an important local organisation. 

We are looking for an enthusiastic, keen communicator, with strong personal skills and a willingness to support the team as needed in a collaborative environment. If the role of Trusts & Foundations Executive sounds like the role for you, we would love to receive your application. 

ARE YOU READY TO MAKE A DIFFERENCE?  ‘Apply Now'

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Do you have experience of capturing the views of people with lived experience and influencing for positive change? ​We are looking for a Participation Officer to join Samaritans and support our policy and influencing work, including participation activities that connect people with lived experience to policymaking.

You’ll lead on our work through the Suicide Prevention Consortium, an alliance of Samaritans, the National Suicide Prevention Alliance and Support After Suicide Partnership. 

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Contract

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• £32,000- £34,000 (FTE) per annum plus benefits
• Part time (25hrs per week) 
• Fixed term contract until 31 March 2026 (a funded role as part of the DHSC VCSE Health and Wellbeing Alliance)
• Hybrid – Linked to Ewell (Surrey) office with flexibility to work from home, Ewell and London Bridge 
• We are passionate about flexible working, talk to us about your preferences 

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About the Suicide Prevention Consortium

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The Voluntary, Community and Social Enterprise (VCSE) Health and Wellbeing Alliance is funded by the Department of Health and Social Care and is made up of 18 VCSE Members that represent communities who share protected characteristics or that experience health inequalities. Samaritans is proud to lead a Suicide Prevention Consortium which also includes the National Suicide Prevention Alliance (NSPA), and Support After Suicide Partnership (SASP). The Consortium aims to harness the collaborative efforts of its members to identify and prevent inequalities which lead to increased risk of suicide.

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​What you’ll do 

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Our Participation Officer leads the management of the Consortium, connects people with lived experience to policymaking, and is involved in directly influencing Government and health system partners

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What you’ll bring

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You’ll have experience in policy, influencing and public engagement with the ability to bring the voices of people with lived experience into policy making, and have been directly involved in shaping and influencing government policy decisions.

You’ll have experience working with a wide range of stakeholder groups with an understanding of policy development in a large and complex organisation. 

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​Job Description and Person Specification here

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and answer three application questions about your transferable skills and experience. We do not require a cover letter as part of your application.

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: 7th Sept 2025

Interviews: w/c 15th September 2025

Job Title: Trainee or Qualified Independent Domestic Violence Advisor (IDVA) with an interest in working with children and young people (aged 16 - 25) who are at high risk of serious harm from domestic abuse

Locality: Oxfordshire

Salary: £27,000 - £29,000 depending on experience

Hours of work: 37 hrs per week

Notice: 2 calendar months 1 month during the Probationary period. Probationary 6 months

Accountable to: Service Manager of Reducing the Risk of Domestic Abuse, CEO ultimately the Board of Trustees

Context of post

Reducing the Risk of Domestic Abuse is a company and charity set up to:

• provide inclusive services that reduce the risk of domestic abuse and promote the safety, choices and welfare of those affected
• enhance awareness of the nature and prevalence of domestic violence and help to foster good practice and an integrated multi integrated approach.
• This post holder will be in the high-risk team and be managed by the Service Manager with support from the Senior IDVA.
• A structured training and induction programme is in place to ensure new staff members are knowledgeable, confident and comfortable with the role.
• After 6 months of experience, the applicant will attend the Safelives IDVA training.
• Workload will be adjusted and study time will be given for attendance at training.
• Salary will be uplifted on successful completion of the course.

The trustees collectively have expertise in domestic abuse, child protection, criminal justice, voluntary sector governance, local authority community safety, training and quality assurance. While primarily a local charity the trustees anticipate that, with a focus on quality, some of the work of the charity may contribute to broader good practice development. The charity participates in a number of multi agency partnerships responsible for aspects of the county’s integrated domestic abuse strategy.

Function

The first priority of the charity is to provide an Independent Domestic Violence Advisor Service for the county. The post holder will be a member of the IDVA team and provide a pro-active service to victims of domestic violence to keep them safe and promote their wellbeing. They will use their skills to assess the risk a client is in, deliver a service appropriate to the level of risk and have a particular focus on providing an intensive service to those at high risk. The post holder will have the skills to act as lead professional, working to ensure an integrated service and co-ordinating multi agency work to keep people safe, in addition to working with victims and signposting to other services.

Responsibilities:

• Work as part of the Oxfordshire IDVA team to provide pro-active service and advice to victims at high risk of harm from domestic abuse to keep them and their children safe
• Risk assess and deliver service in keeping with the result
• Undertake safety planning with clients
• Develop individual service plans to meet the specific risks clients face
• Where relevant also support victims in their role as primary carers for their children
• Manage a caseload
• Maintain and update records of all cases
• Participate in champion networks and work closely with outreach workers and any other dedicated DA services as appropriate
• Participate in MARAC framework: refer clients to, attend and participate in meetings, follow-up on actions agreed in MARAC
• Keep other relevant services informed about important changes in client’s situation
• Support clients through the criminal justice system, explaining the procedures and their role and rights within that system
• Ensure that clients are immediately informed of any CJS developments and advised on any aspect affecting their safety
• Explain housing, civil and criminal legal options to clients
• Ensure that clients access the services to which they are entitled
• Refer on and arrange meetings with other agencies/services as necessary e.g. solicitors, benefit agencies, etc.
• Note and feedback to other agencies any consistent difficulties clients are having accessing their service
• Help clients develop their own support network
• Follow procedures and protocols so that the safety of the clients is kept central to any process
• Ensure Reducing the Risk fulfils its responsibilities in relation to safeguarding children
• Understand the legal framework relating to the protection of children, and the policy and procedures of Oxfordshire Safeguarding Children’s Board – including specific guidelines applied to the voluntary sector
• Participate in supervision and support systems for the service, and in training and professional development
• Bring casework issues and regular difficulties clients are having to the attention of the manager; contribute to efforts to improve Reducing the Risk practice and procedures and/or to work through multi agency partnerships to improve multi agency practice
• Any additional responsibilities as reasonably requested by the manager or trustees

The nature of this post will require flexibility to meet work needs as they arise. This may occassionally entail some work outside normal office hours. The post holder will be expected to adopt a flexible attitude to their duties. These may have to be varied after discussion, subject to the needs of the service and in keeping with the general profile of the post. There will also sometimes be a necessity to work effectively under pressure.

Appointment to the post will be subject to full enhanced DSB checks.

Full drivers licence with the use of a car for work

Ability to travel around the county

Job Type: Full-time

Pay: £27,000.00 - £29,000.00 per year

Schedule:

• Monday to Friday

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

We are excited to recruit a Community Organiser for our Barnsley Parent Power project. This role offers a meaningful, paid professional development opportunity. The Brilliant Club will work in partnership with University of Sheffield to engage with parents in Barnsley. The parental engagement model used will be based on the successful Parent Power South London and Oldham Parent Power projects.

The University of Sheffield is committed to increasing equality of opportunity for all and has a civic duty to support local communities across South Yorkshire. We have a long standing partnership with The Brilliant Club which contributes to our Access and Participation Plan objectives to work collaboratively with sector experts in order to support increased recruitment to the University from groups typically underrepresented in Higher Education.

Parent Power

Parent Power supports parents and carers to develop skills in community organising and advice and guidance on accessing higher education, empowering them to make change to support their children’s future and ensure that they have a fair chance in education and their future careers.

The Community Organiser will:

• Support local pupils from underrepresented backgrounds by empowering their parent/carers to become higher education experts
• Receive community organising training from Citizens UK and develop transferable skills
• Build campaigns to combat local educational barriers with parent/carer communities.
• Join a nationwide community of community organisers making a significant impact on university access.

Contract type

Fixed Term, 12 months

Location

Whittington

Hours

Part time (30 hours per week)

Annual salary

C1 £27,355.42 to C3 £30,308.00 - pro rata for part time hours

Review date

31/058/2025

Working closely with the Group HR Manager and the wider workforce, the HR Assistant will manage the employee lifecycle in the four areas of recruitment, onboarding, retention and offboarding. The HR Assistant will provide an encompassing HR service throughout every stage of the employee’s experience throughout their employment life cycle. This will ensure that managers and employees are equipped with best practice to foster a high-performance culture and support Organisational Development throughout.

Qualifications

Desirable

·Level 3 CIPD qualification

·CIPD membership

Knowledge and experience

Essential

·Experience of recruitment and onboarding

·Experience of using a HR information system

·Strong proven background in administration

·Experience working with confidential and sensitive information

·Experience in an HR administrative or support role

Desirable

·Experience of working in a healthcare, charity or not-for-profit setting

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong administrative and organisational skills

·Good understanding of HR processes and best practice

·Familiarity with employment legislation and GDPR compliance

·Ability to maintain accurate records and documentation

·Confident communication skills, both written and verbal

·Understanding of confidentiality, discretion, and safeguarding

·Strong attention to detail

·Reliable and flexible with a proactive approach

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.