Support line manager jobs in birmingham, west midlands

Candidates must have the legal right to work in the UK

My Life Films is an award-winning charity that uses film and TV to enrich and support the lives of people living with dementia and their carers. My Life TV is our specialist on-demand streaming service, specifically designed to meet the cognitive needs of people living with dementia, for use within care settings and at home.

My Life Films is seeking a Finance Manager to ensure the organisation is compliant with all statutory and regulatory requirements with regards to the main charity and its subsidiary. The post-holder is responsible for ensuring the efficient and effective management of the organisation’s finances, including accurate reporting and maintenance and development of financial systems and processes that are fit for purpose.

You will have plenty of autonomy to manage your workload and diary, and to succeed in this role you will need to be a self-starter with plenty of enthusiasm and drive. You will be part of a small, dynamic team, who work very collaboratively and supportively.

Key Responsibilities – include but not limited to
 • Ensure that appropriate financial policies and procedures are in place to deliver effective financial management to guide the organisation’s financial decision making
• Complete and submit information to Companies House and the Charity Commission as required by statutory regulations and requirements
• Maintain appropriate accounting systems, control and records, ensuring compliance with statutory and related accounting and tax regulations and requirements
• Process monthly payroll and pensions and oversee VAT and corporation tax returns by external accountants
• Maintain records to meet legal and financial requirements and sufficient to measure, monitor and evaluate financial plans in relation to both inputs and outputs of the organisation’s operations
• Provide a bookkeeping service and regular information for use by Trustees, Directors and Senior Management in planning and controlling the work of My Life Films and its subsidiary, including producing quarterly management accounts
• Manage the organisation’s relationship with bankers, external accountants, and investment and other financial advisors effectively
• Manage the relationship with the insurers, ensuring that the company has the appropriate insurance policies in place
• Oversee the statutory annual financial statements and reports prepared by external accountants, complete annual reporting on a timely basis and manage the annual independent examination and audit process
• Ensure the security and confidential storage of all financial and legal documents
• Attend and contribute to internal meetings, training sessions, external events and Board Meetings as required

Help transform the lives of burns survivors with your fundraising expertise.

The Katie Piper Foundation is the only charity in the UK providing a comprehensive rehabilitation pathway for adult survivors of life-altering burns and scars. We are a small, national charity founded by Katie Piper OBE, offering survivors personalised support for their physical, mental and emotional wellbeing.

We're looking for a Major Donor and Partnerships Fundraising Manager to join our passionate team. This is an exciting opportunity to lead and grow our major donor and corporate income streams, delivering excellent stewardship and building long-term partnerships that help survivors rebuild their lives.

What You’ll Do

• Lead our major donor and corporate fundraising strategy, in collaboration with the CEO

• Nurture and grow high-value supporter relationships

• Drive income generation from individuals and companies through tailored stewardship and strategic campaigns

• Represent the charity at meetings and events, building a strong external profile

• Manage a pipeline of prospects and develop a programme of donor cultivation and engagement

• Oversee budgets and reporting, ensuring income targets are met

• Line manage the Fundraising Support Officer

About You

You’re an experienced relationship fundraiser with:

• A strong track record in securing major gifts and developing corporate partnerships

• Excellent communication and networking skills, with confidence engaging donors at all levels

• A creative and strategic approach to growing income

• Financial management experience and a keen eye for results

• Proficiency in using fundraising CRMs like Donorfy

What We Offer

• Salary: £40,000 FTE (£32,000 actual for 28 hours/week)

• Flexible and remote working (travel to London expected for meetings)

• 28 days leave + public holidays (pro rata)

• Enhanced parental leave and sick pay

• Laptop, phone, and home office setup provided

• A meaningful role in a small but mighty charity transforming lives

Be part of something life-changing. Join us in helping survivors thrive.

How to Apply

Please apply with your CV and a cover letter answering the following: 

1. What has drawn you to The Katie Piper Foundation and this role?

2. How will your skills, experience, and networks help us grow?

3. How do you meet the person specification?

We encourage you to write your cover letter personally – let your voice and experience shine. Alternative formats (video/audio) are welcome. If you need any adjustments to the application process, let us know.

• Closing Date: Sunday 22nd June
• Shortlisting: 23rd/24th June
• In-Person Interview: Friday 27th June, London

The Grants Officer will support the Senior Manager to develop and implement monitoring and reporting
processes across the Foundation’s grant-giving activities. To be successful in the role, you must have
excellent knowledge of results-based monitoring and reporting, demonstrate strong organisational and
administrative skills, and ideally have experience working with colleagues from different cultural
backgrounds.

The initial focus of the role will be monitoring and reporting in relation to the implementation of a Big 6
EU funded programme, the Youth Empowerment Fund (YEF). This programme focuses on supporting
youth-led initiatives, giving young people the means to be effective agents of change. The YEF is global
in its reach but will focus on supporting local solutions and grassroots initiatives that young people
develop on the ground. The Officer will play a key role in supporting the Senior Manager to maintain and
grow Big 6 advocacy and partnerships for the short and long-term. This role will also work closely with
colleagues from the Operations and Finance team to ensure accurate information is delivered to key
stakeholders.

Key Responsibilities 

Youth Empowerment Fund (60%):

• Support the monitoring and reporting of the EU funded YEF programme. Including coordinationwithin the IAF and with the Big 6 designated leads.
• Communicating with and activating networks of national organizations to participate in the YEF,including sharing opportunities to take part in Big 6 advocacy activities and applying for youthled solutions open-call Local Solutions grants.
• Issuing of grants to successful national organizations and monitoring and evaluation, including regular reporting on outcomes and impact of national projects to the YEF project team.
• Sharing success stories from the YEF to support the Big 6 communication, storytelling and creative reporting efforts.

Other Grant based support (40%):

• Oversee grant-giving financial processes, creating and issuing of grant payments.
• Support the Senior Operations Manager with the reporting of grant activities for Senior Management and various stakeholders.
• Support the ongoing development of other Foundation grant reporting efforts as required.
• Undertake any other duties as may reasonably be required for the successful delivery of the Foundation’s business objectives.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.

• Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.

• Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.

• Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.

• Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.

• Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.

• Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.

If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Friday 27 June 2025, 17.00 UK time. 

Please note: 

The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Some of the work will be providing specialised wrap around support to children and their families where the child has been, or is currently being sexually exploited (CSE support). You will provide information about reporting processes; support CYP who have reported to the police; provide emotional support to CYP when they give their evidence in court and provide information about other options, such as civil action and Criminal Injuries Compensation.

12 month fixed-term contract with opportunities for extension (funding dependent)

An approved and accredited ISVA qualification is preferable for this post, and will start at the accredited salary rate. However, candidates who demonstrate and live RSVP’s values (bold-believing-big hearted), and have a willingness to work towards ISVA accreditation will also be considered.

Salary

Untrained ISVA: £31,067 (NJC 19) full time equivalent plus 3% employer pension contribution

Accredited ISVA: £32,654 (NJC 22) full time equivalent plus 3% employer pension contribution

Hours of work 

Full-time | 38 hours per week | Working hours pattern: 3 days working 9am-5pm, 1 day working 9am-3pm and 1 day working 11am-7pm | 2 days working from home a week

Standard office hours (9am-5pm) with a requirement to work late one evening a week. You may occasionally be require to work outside of hours.

Location:

Mainly in our Birmingham City Centre offices with some remote working

Purpose of post:

To provide a high quality and victim/survivor-focused advocacy service to CYP who have been subjected to sexual violence, abuse, sexual exploitation and/or coercion, in order to:

• Provide emotional and practical support, at every stage of the victim/survivor journey
• Pro-actively and assertively advocate for those who have reported to the Police, are thinking of doing so, or choose not to report (safeguarding guidelines will be followed at all times).
• Ensure that the voices, needs, rights and legal entitlements of children and young people are heard, understood and acted upon by all individuals and organisations.
• Following safeguarding assessments and reduce risk to keep children and young people (and others) safe
• Ensure that victims/survivors can access the health and other support services that they need.
• Support the work of the CYP ISVA Team, and the wider ISVA Team (Adult, LGBT, Sex Worker and Race and Equality ISVAs) which may include working within Umbrella sexual health settings and other appropriate services as required.
• Work closely with our Counselling and Wellbeing Services Teams.

The National Lottery Community Fund has two exciting opportunities available—we are looking to recruit one Public Affairs and Policy Manager each for Northern Ireland and England to join our newly restructured communications function.  

Please be clear which role you are applying for when writing your supporting statement.

• Public Affairs and Policy Manager (Northern Ireland)
• Public Affairs and Policy Manager (England)

This role is part of our ambitious transformation as we implement a significant pivot in our communications approach – building on our support for grant-making to demonstrate the powerful impact communities have in strengthening society and improving lives.

This role offers an exceptional opportunity to shape our political engagement during a time of exciting change. You will build the Fund's influence with government and political stakeholders, advancing community priorities through evidence-based advocacy and public affairs that demonstrates how our funding strengthens communities and delivers policy objectives.

Your insight into the political landscape will help shape both regional funding decisions and national policy positions, as you drive engagement with elected representatives, ministers, and officials. By providing timely intelligence and analysis of policy developments affecting our work, you will position the Fund as an authoritative voice on social change. Your understanding of devolved politics will be crucial in helping colleagues navigate distinct policy contexts while maintaining a coherent UK-wide approach.

Working with colleagues across communications and funding teams, you will identify and act upon opportunities to demonstrate the impact of our funding on communities and how it aligns with government priorities.

The ideal candidate will bring strong political analysis skills combined with practical experience of public affairs and stakeholder engagement. You should have a solid understanding of parliamentary processes and government structures in either Northern Ireland or England and be able to translate complex policy into actionable communications strategies. Your background might include roles in public affairs, policy analysis, or government relations, ideally with exposure to the voluntary, community and social enterprise sector. You should excel at building relationships with diverse stakeholders and be adept at navigating complex political environments.

Key responsibilities

• Build and manage relationships with elected representatives and political stakeholders in your country
• Develop effective influencing strategies to advance the Fund's aims through stakeholder mapping and coordinated political engagement
• Create policy and positioning papers tailored to your country's context that drive positive change
• Provide high-quality briefings and messaging for senior stakeholders
• Monitor policy and political developments, providing actionable insights to colleagues
• Lead consultation responses that articulate the Fund's positions effectively
• Organise events that promote our objectives and celebrate community power
• Manage relationships with external political monitoring and specialist agencies

Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Interview Date: Week commencing 23rd June - Virtual

On application, please be clear which role you are applying for and align your supporting statement to the criteria below

Essential criteria

• Significant experience working with elected representatives, officials and other public affairs activities
• Evidence of ability in political analysis with parliamentary and legislative knowledge
• Experience in analysing policy developments and horizon-scanning to identify relevant opportunities
• Excellent written and verbal communication skills that influence audiences
• Experience in writing public affairs and policy briefings for senior stakeholders  
• Demonstrable experience of project management
• Experience working in a matrix organisation with competing deadlines
• Evidence of continuous professional development

Desirable criteria

• Relevant professional qualification
• Understanding of VCSE sector in relation to public affairs
• Experience working in a devolved administration and/or with regional stakeholders
• People management experience 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

High Value Partnerships Manager (Corporate and Trusts)

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Trust and Corporate Manager - to be known as a High Value Partnerships Manager - to join our small and friendly fundraising team. You will be responsible for driving our strategy for fundraising from Corporate Partnerships and Trusts & Grants, both of which are already well-established income streams with lots of great potential. You will also use your experience to identify, attract and win new partnerships.

Contract: Permanent
Hours:30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £35,000 - £37,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Occasional travel to partner meetings will also be required.
Closing date: Extended to 12th June
Interview dates: First-round interviews will be virtual and take place in early June

Purpose of the role

• Accountable for winning and delivering partnerships with Corporates and Trust & Grants, with support from a Fundraising Officer
• Secure new partnerships that are vision-aligned, with a focus on multi-year grants/contracts
• Research and develop a strategy for growing our High Value income, whilst providing excellent relationship management, delivery and reporting to those we’re already working with
• Line manage a Fundraising Officer who will provide support to implement your fundraising strategy
• Work with the Head of Development and Senior Management Team to identify opportunities across the charity to fundraise for and demonstrate the impact of our work to partners
• Work with the Membership team to maximise opportunities with brands to offer discounts to Twins Trust's members

Ideal candidate

The ideal candidate will have experience in developing and implementing a strategy for High Value Partnerships. They will be able to demonstrate how they have researched and negotiated partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support and therefore sustainable income.

Person specification

Essential

• Experience of creating and delivering a High Value strategy
• Experience of the full fundraising pipeline, including researching, cultivating and securing multi-year 5 or 6 figure donations from Trusts, Foundations or Corporate Partnerships (experience of both income streams a plus)
• Excellent relationship building skills up to a senior level
• Ability to project manage the delivery of partnerships including impact reporting
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Enthusiasm for the issues we work on

Desirable

• Line management or mentoring experience
• Working understanding of admin processes relating to fundraising
• The ability to demonstrate a commercial mindset
• An understanding of GDPR in relation to fundraising

You will offer compassionate, confidential, support to CYP of all genders, who have been subjected to sexual violence and abuse. Some of the work will be providing specialised wrap around support to children and their families where the child has been, or is currently being sexually exploited (CSE support). You will provide information about reporting processes; support CYP who have reported to the police; provide emotional support to CYP when they give their evidence in court and provide information about other options, such as civil action and Criminal Injuries Compensation.

12 month fixed-term contract with opportunities for extension (funding dependent)

An approved and accredited ISVA qualification is preferable for this post, and will start at the accredited salary rate. However, candidates who demonstrate and live RSVP’s values (bold-believing-big hearted), and have a willingness to work towards ISVA accreditation will also be considered.

Salary

Untrained ISVA: £31,067 (NJC 19) full time equivalent plus 3% employer pension contribution

Accredited ISVA: £32,654 (NJC 22) full time equivalent plus 3% employer pension contribution

Hours of work

Part-time | 22 hours per week (Weds to Fri) | Working hours pattern: 11am-7pm, 9am-5pm, 9am-3pm | 1 day working from home a week

Standard office hours (9am-5pm) with a requirement to work late one evening a week. You may occasionally be require to work outside of hours.

Location:

Mainly in our Birmingham City Centre offices with some remote working

Purpose of post:

To provide a high quality and victim/survivor-focused advocacy service to CYP who have been subjected to sexual violence, abuse, sexual exploitation and/or coercion, in order to:

• Provide emotional and practical support, at every stage of the victim/survivor journey
• Pro-actively and assertively advocate for those who have reported to the Police, are thinking of doing so, or choose not to report (safeguarding guidelines will be followed at all times).
• Ensure that the voices, needs, rights and legal entitlements of children and young people are heard, understood and acted upon by all individuals and organisations.
• Following safeguarding assessments and reduce risk to keep children and young people (and others) safe
• Ensure that victims/survivors can access the health and other support services that they need.
• Support the work of the CYP ISVA Team, and the wider ISVA Team (Adult, LGBT, Sex Worker and Race and Equality ISVAs) which may include working within Umbrella sexual health settings and other appropriate services as required.
• Work closely with our Counselling and Wellbeing Services Teams.

Asylum Matters is looking for a dynamic campaigner committed to upholding the rights of people seeking asylum in Yorkshire & Humber and across the UK at a critical time. Asylum Matters plays a significant role in working towards positive change for refugees and people seeking asylum. We are a small team based around the UK, working locally and nationally with an extensive network of partners to advocate for progressive change in the asylum system. We work with frontline organisations and people with lived experience across the UK on a range of issues that affect people in the asylum system. We co-lead the award-winning Lift the Ban coalition campaign, that brings together almost 300 organisations calling for the right to work for people seeking asylum. The Yorkshire & Humber Campaigns Manager also lead our Lift the Ban campaign Nationally, working with our powerful coalition to raise our collective voices and call for working rights for people in the asylum system.

We are a facilitator of collaboration and joint action. Our work helps strengthen collective advocacy on asylum reform and ensures it is informed by the reality on the ground. We became an independent charity in 2021 and have ambitious plans for the future as we seek to maximise the potential of our collaborative campaigning model and identify opportunities for change at local, regional and national levels, in a challenging external environment.

The successful candidate will work in partnership with local organisations and networks in Yorkshire & Humber to develop and implement strategies for achieving change locally and nationally. They will have experience of developing and delivering impactful campaigns that have achieved change. They will be an effective communicator, able to build strong partnerships and work collaboratively with partners. They will be proactive, able to spot influencing opportunities and quickly mobilise support to respond to them. They will have a commitment to the vision of a fairer and more effective asylum system, and to empowering and working with those with direct experience of it.

We are particularly keen to hear from people with lived experience of the UK asylum system, anyone with lived experience who meets the essential criteria will be granted an interview.

Candidate must have the right to work in the UK.

The National Lottery Community Fund is seeking a Senior Government Relationship Manager to lead our relationships with governments across the UK as part of our newly restructured communications function. This role represents a significant opportunity in our new function as we implement our ambitious communications strategy that shifts from traditional grant-making support to demonstrating the powerful impact that communities have across the UK.

As a senior member of the External Affairs team and a key part of our wider communications team, you will lead our relationship with DCMS as our sponsor department and build a coherent approach to government relations across the UK that recognises the needs of all of the devolved administrations.  You will build connections with relevant government departments, acting as the key coordinator and source of knowledge and insight for all government-related activity at the Fund.

Your role as a trusted advisor to senior leadership on government relations and building our reputation will be critical to our success. Your political insight will help the Fund maintain its identity as a champion of community-led change while providing senior counsel on engaging with ministers and officials.

You will work in close collaboration with communications and funding colleagues to anticipate and mitigate risks in a structured way, handling sensitive issues when they arise. Your strong understanding of the political landscape and ability to build strong relationships will support the Fund’s wider strategic objectives.

We're looking for a government relations professional with significant experience who can build influential relationships across all levels of government and who can provide expert analysis of policy developments. The ideal candidate will bring a sophisticated understanding of the UK political landscape and the workings of government. You will be politically astute with experience navigating complex stakeholder environments and balancing diverse priorities. Your background might include policy development, stakeholder or government relations or public affairs in a government department, a public body or a large mission-driven organisation.

Key responsibilities

• Design and deliver a consistent approach to government relations across the UK, maintaining systems and processes for ensuring effective delivery
• Lead our sponsor relationship with DCMS and build relationships and connections with relevant departments, managing and co-ordinating responses to departmental requirements and identifying opportunities to demonstrate our value.
• Provide strategic horizon scanning and expert policy analysis, disseminating information and advice to senior leaders
• Coordinate the Fund's interactions with governments across the UK
• Develop engagement plans for ministers and senior officials
• Create high-quality briefing materials for senior leadership for meetings with government ministers and senior officials, attending meetings as appropriate
• Lead on policy positioning papers on key issues
• Support Communications colleagues to ensure country and regional government relations are aligned

Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

Interview dates: Week commencing 30th June and 7th July

On application, please align your supporting statement to the criteria below

Essential criteria

• Significant experience in government relations, policy and public affairs, working with government departments, ministers and officials
• Understanding of DCMS and its broader universe, particularly related to VCSE sector
• Strong background in political analysis skills, parliamentary and legislative knowledge
• Demonstrable success in influencing policy outcomes
• Experience advising senior leadership
• Excellent written and oral communication skills, evidence of ability to turn complex policy into useful briefings at short notice
• Ability to engage diverse political and other stakeholder audiences
• Project and matrix management experience, particularly in complex organisations managing competing deadlines.

Desirable criteria

• Experience with devolved administrations
• Background in non-departmental or arms-length public bodies
• Relevant professional qualification

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

Contract type

Fixed term, 12 months

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

E1 £39,224.42

Review date

15/06/2025

The Community and Events Manager reports into the Fundraising Development Manager and is responsible for implementing a comprehensive community and events engagement strategy, coordinating all community, third party and St Giles Hospice organised events and managing relationships with key stakeholders.

You will have a passion for social impact, strong organisational skills, and a proven track record in event management and leadership. You will also be adept at working with volunteers, possess excellent communication skills, and have the ability to foster a collaborative team environment.

You’ll be an accomplished fundraiser with proven experience in achieving income targets. Building community networks regionally will be essential to the success of this post.

With a team of three reporting into you, you will have demonstratable management experience in a fundraising environment with the ability to delegate strategic and operational responsibilities accordingly within your team to maximise the fundraising growth strategy and allow for a strong return on investment. 

Knowledge and experience

Essential

·Experience in leading and building relationships with individuals or community

·Experience of working with Marketing and Communications to support fundraising activity

·Experience of leading on all forms of event management

·Experience in providing excellent supporter/customer stewardship

·Experience in delivering successful fundraising, sales or marketing events, campaigns, or projects

·Fundraising experience, specifically in Community and Events, along with a proven track record of high achievement

·Experience of managing budgets, income, expenditure and working to financial targets

·Proven track record of working to and achieving targets

·Experience of line management

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Ability to show resilience in challenging situations

·Ability to understand when issues need escalation

·Ability to work effectively as part of a team

·Ability to maintain confidentiality

·Excellent interpersonal skills

·Excellent presentation skills

·The ability to build internal and external partnerships

·A creative thinker

·Ability to prioritise and work with conflicting deadlines

·Effective diary management

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Position Title:      Charity Manager 

Location:            Remote work (mainly based in London with some travel across UK) 

Reports To:          Board of Trustees 

Salary:                 £42,000 

Contract:            Three years with possibility of renewal

Hours:                  35 hours per week (may include evenings and weekends). 

Benefits:             30 days annual leave (includes bank holidays and 2 days for Eid). 

Role Overview: 

As Charity Manager, you'll lead and guide All Ways Network (AWN) to achieve its charitable goals. This role involves working closely with the Board of Trustees to drive the charity’s strategic plans, manage operations, and build strong relationships with stakeholders. You'll play a pivotal part in scaling the organisation and overseeing its day-to-day functions, while fostering a supportive and productive environment for staff. 

Key Responsibilities: 

Leadership & Operations: 

• Oversee daily operations, ensuring smooth running of all charity functions. 

• Manage and lead a growing team, providing support and guidance. 

• Lead recruitment, staff development, and HR management in collaboration with the Board. 

• Ensure compliance with internal policies and manage organisational risks. 

• Develop and monitor operational systems to track progress and outcomes of key initiatives. 

• Foster a positive and growth-oriented work environment, helping staff realise their potential. 

Board Collaboration & Strategic Planning: 

• Work closely with the Board to implement AWN’s strategic and operational plans. 

• Assist with budget management, resource allocation, fundraising, and grant management. 

• Take charge of the Annual Report and related documentation, ensuring compliance with Charity Commission requirements. 

• Support the Board in maintaining effective governance, including updating key policy documents (e.g. risk register). 

External Representation & Stakeholder Engagement: 

• Represent AWN at stakeholder and partnership meetings, building and maintaining key relationships aligned with strategic goals. 

• Support the team in managing partnerships and providing strategic advice on project delivery. 

• Attend relevant events outside office hours and weekends when necessary. 

Other: 

• Undertake additional duties as required in line with the role and organisational changes. 

Person Specification: 

Essential: 

• Strong organisational and time management skills, with the ability to manage multiple priorities. 

• Independent worker who takes initiative and manages tasks efficiently. 

• Proven experience in operations management, with a track record of improving processes and productivity. 

• Familiarity with charity legislation, guidelines, and best practices. 

• Experience in building relationships with internal and external stakeholders. 

• Confidence in public speaking and representing AWN at external events. 

• Ability to support staff development and align team goals with AWN’s strategic vision. 

• Flexible and open to role development. 

• Strategic thinking, with clear communication of AWN’s vision. 

• Experience in managing remote teams effectively. 

• Knowledge of the Muslim community and their needs in the UK. 

• Understanding of the not-for-profit sector, particularly Muslim-led charities. 

• Background in the charity sector, particularly in operations management. 

• Experience with grant making, funding, and resource allocation. 

• Knowledge of GDPR, data protection, and the regulatory landscape for charities. 

Deadline to submit application - Sunday 15th June 2025 at 23:30

Please note, interviews will be held on tuesday 1st July in the City of London. Succesful candidates will be notified via email.

Due to the volume of applications received, we regret that we are unable to contact applicants unless you are shortlisted for an interview. Therefore, if you have not heard from us within two weeks of the application deadline, you should assume that you have not been successful on this occasion. Due to capacity constraints, we are unable to provide feedback on unsuccessful applications unless you are shortlisted. We apologise for any inconvenience this may cause. 

Fundraising Manager

Salary: Manager Level 1 – £37,565

Contract type: Permanent

Hours: Full Time (typically 09:30-17:30, with flexibility)

Location: Elephant & Castle, London / remote

Responsible to: Director of Fundraising, Marketing, and Communications

Application Deadline: 5pm 27 June

Interview Dates:  1st round interviews: 8 & 9 July

Our Commitment to Equity

We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.

We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.

Role Purpose

Hatch is on a mission to build a more equitable entrepreneurial ecosystem, one where underrepresented founders have the resources, support, and funding to thrive. We are looking for a relationship-driven Fundraising Manager to secure, steward, and grow funding partnerships across trusts and foundations, corporates, and high-net-worth individuals (HNWI).

You will play a key role in unlocking income growth through strong relationship management, compelling bid and proposal writing, and strategic prospect research. While managing your own portfolio of funders, you will also support senior fundraisers to progress high-value partnerships, developing your skills and confidence as you grow your own partnerships.

At Hatch, we are not limited by opportunities but by capacity. Demand for our programmes is greater than ever, from beneficiaries as well as from funders.  Over the past four years, we have made significant strides in fundraising, growing our income from £500k per year in 2019 to over £2m in 2024. We have built a strong pipeline, developed innovative funding models, and positioned ourselves as leaders in enterprise support for underrepresented founders, earning recognition as  finalists for the Third Sector Fundraising Team of the Year in 2022.

Your role will focus on:

• Developing and managing partnerships across corporate, trust and foundation, and individual giving audiences.

• Securing new funding opportunities and supporting income growth, working closely with the fundraising and marcoms team.

• Leading engagement activities including funder and prospecting events and  funder experiences.

• Ensuring strong reporting and impact measurement for our funders.

• Drafting compelling applications that forge an emotional connection and securing financial support to transform the lives of our beneficiaries.

• Representing Hatch externally to deepen relationships with funding and strategic partners, securing long-term commitments and increasing brand awareness.

This is a fantastic opportunity to work with experienced fundraisers, build game-changing partnerships, and contribute to a highly impactful team. If you thrive in an environment that combines relationship management, strategic fundraising, and social impact, we’d love to hear from you.

Key responsibilities

• Manage partnerships - Steward a portfolio of trusts, corporates, and individual donors, ensuring consistent communication, timely reporting,  and strong funder retention.

• Lead on bid and application writing - Write tailored and compelling funding applications, proposals, and case materials for grant-giving bodies, corporates, and HNWIs.

• Support senior fundraisers across the team - Assist colleagues working on major partnerships by providing background research, preparing proposals and meeting materials, and helping to coordinate follow-up actions.

• Provide regular updates and comms to funders - Ensure all funders receive timely, engaging updates on programme delivery, impact and outcomes, maintaining trust and strengthening long-term relationships.

• Identify and qualify new prospects - Proactively research and assess new funding opportunities. Bring warm leads into the pipeline and contribute insight to support strategic alignment.

• Respond to inbound funding enquiries - Manage and convert lower-level inbound opportunities, ensuring prompt and appropriate responses that align with Hatch’s offer and impact areas.

• Maintain accurate CRM records and support reporting - Keep the fundraising pipeline up to date in Salesforce and Monday. Track deadlines, ensure data accuracy, and support internal reporting and team coordination.

• Coordinate cross-team collaboration - Work with Programmes and Marcoms teams to gather inputs for applications and reports, prepare for funder meetings, and ensure aligned messaging.

• Use data and storytelling to showcase impact - Contribute to the development of reports, updates, and communications that clearly demonstrate Hatch’s value and the impact of our work with funders.

Person specification

We are looking for a relationship-driven fundraiser who can grow and manage a funder portfolio, write compelling funding bids, deliver employee engagement and volunteering opportunities, and support wider team success. You’ll need to be confident working across income streams and motivated by social impact.

Essential skills and experience:

• Excellent relationship management skills, with experience stewarding funders or clients

• Strong bid and proposal writing skills, with the ability to produce clear, compelling content

• Proven ability to research, assess, and qualify new prospects

• Ability to provide timely, well-crafted funder communications and updates

• Experience in creating and delivering funder volunteering and engagement activities.

• Highly organised and comfortable managing multiple projects and deadlines

• Strong attention to detail, particularly in maintaining records and reporting

• Confident communicator with strong written and verbal skills

• A collaborative approach and willingness to work cross-functionally

• Proactive, self-motivated, and solutions-oriented

Desirable skills and experience:

• A background that reflects the lived experiences of underrepresented communities Hatch exists to support, including but not limited to those marginalised by race, gender, disability, or socio-economic background

• Experience working in fundraising across multiple income streams

• Familiarity with funder reporting requirements and impact measurement

• Experience with high-net-worth individual giving or corporate partnerships

• Understanding of Hatch’s mission and commitment to equity

• Experience using CRM systems and project management tools (e.g. Salesforce, Monday)

This role offers an exciting opportunity to shape and grow strategic partnerships, contribute to a dynamic team, and make a real difference in creating a more equitable entrepreneurial ecosystem. If you thrive on building relationships, securing funding, and driving impact through emotionally compelling storytelling, we’d love to hear from you.

Benefits

We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.

We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. Although we offer the flexibility to work from home,  there are times when it is useful for us to get together in person for collaboration,  meetings and team days.

Our benefits include:

• Flexible working - work from home or in the office and at the times that work best for you 

• 38 fully flexible holiday days (including the 8 UK bank holidays) in 2025

• Paid time off for dedicated learning and development opportunities

• Access to Hatch programmes and events free of charge

• L&D Learning Platform - Access Learning

• Employee Assistance Programme - Health Assured

• Team Days/get togethers

• Four days per year paid time off to volunteer

• Four Wellbeing days per year

• Employee pension scheme - Salary Sacrifice Scheme 

• Enhanced parental leave

• Cycle to Work Scheme

• Eye care scheme

• Enhanced sick pay leave

• Interest free loans to purchase season tickets for travel to work

To Apply

In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:

• What excites you about Hatch as an organisation and about this role in particular?

• Give an example of an organisation we should approach for a mutually beneficial partnership and explain why.

• What would you do in this role that would really make an impact?

Please note we are only able to accept applications from candidates who have the right to work in the UK.  In addition, we only accept applications via the portal which is accessible on our website. 

If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).

If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.  

1. Introduction

The Partnership Brokers Association’s (PBA) vision is of a world where humanity flourishes in fair societies and vibrant ecosystems because people collaborate bravely across boundaries in the spirit of partnerships - Transforming the Field of Partnering Practice.

We are an international, not-for-profit organisation dedicated to enhancing the effectiveness and impact of multi-stakeholder collaboration. Our purpose is to explore, exchange and promote effective multi-stakeholder partnering practices and principled forms of collaboration that accelerate transformative shifts in behaviours, attitudes, and systems to create a more just and sustainable world. PBA's mission is to promote and support professional standards in partnership brokering and to advance the global understanding of effective partnerships.

The Partnership Builders Community (PB Community) App is designed to connect, support, and engage members of the Global Network hosted by PBA and beyond. As a key tool for knowledge-sharing, collaboration, and community-building, the App enables users to access resources, contribute insights, and participate in ongoing conversations. Ensuring its functionality, relevance, and user engagement is critical to the success of PBA’s broader strategic goals.

2. Purpose of the Role

We seek a tech-savvy, socially engaged individual with a strong grasp of digital trends to support and manage the PB Community App and its users. This role is essential in ensuring the App functions as a dynamic, user-friendly, and strategic tool for PBA and the Global Network it hosts.

The App Manager will cultivate an engaged online community, facilitate meaningful interactions among users, and ensure the App remains a valuable resource aligned with PBA's mission of promoting professional partnership brokering practices.

Success in this role will be measured by increased user adoption and retention, evidenced through regular logins, active engagement, and meaningful user interactions.

3. Key Responsibilities

As a member of the PBA core team, the App Manager plays a vital role in ensuring the smooth operation and ongoing relevance of the PB Community App. Responsibilities are organised into five key functional areas:

i. App management & content moderation (25%)

● Perform back-end configurations to ensure continuous functionality and user accessibility.

● Monitor flagged posts to ensure alignment with PBA’s content standards and values.

● Manage user reports about content or other users, taking appropriate action in line with community guidelines.

● Manage groups within the App to ensure appropriate and relevant content is shared.

● Track and analyse hashtag usage to identify emerging themes and insights for community learning.

● Working closely with PBA’s Operations Lead, edit and update key documents within the App (e.g. the Pocketbook), ensuring content remains current and accessible.

● Create and schedule regular posts to foster engagement and stimulate conversations.

ii. User engagement & support (30%)

● Drive engagement with members of the broader Global Network, including collaboration with hubs.

● Proactively re-engage inactive users to boost participation.

● Provide user support, addressing challenges with App settings; escalate and liaise with Builder AI[1] where needed.

● Manage the onboarding of new users, including introductions and tailored engagement suggestions based on interests.

● Implement strategies from the Global Network, from hubs or others to increase user retention and participation.

iii. Community building (Global Network) (30%)

● Serve as the first point of contact for hub-related communications via the App.

● Develop communication templates and resources to support community activity and learning.

● Engage in proactive outreach aligned with the Global Network’s strategy and relevant events.

● Create opportunities for knowledge sharing and collaboration among network members.

iv. Develop & maintain a user feedback mechanism (10%)

● Create a simple, accessible feedback form that allows users to report glitches, suggest improvements, and share usability concerns (to be created in collaboration with PBA colleagues).

● The form should be designed for both technical troubleshooting and improving user experience, ensuring that feedback can be easily tracked and responded to.

● Monitor submissions regularly and categorise issues by priority.

● Respond to user feedback appropriately and escalate recurring or critical issues as needed.

● Use feedback data to inform App improvement recommendations.

v. Contribute to and uphold the App’s Terms of Use (5%)

● With reference to relevant PBA policies, periodically update the App-specific Terms of Use, to reflect users’ needs and best practices. This document should clearly outline acceptable content, user behaviour standards, and moderation processes.

● Ensure Terms of Use are accessible to all users and incorporated into the onboarding process.

● Draft Content Guidelines to accompany the Terms of Use, covering issues of images, language, legal norms etc. Finalise these following inputs from relevant PBA Leads and the Stewardship Team.

● Monitor user activity to ensure compliance with these terms. 

4. Skills & competencies

Essential

● Experience managing App administration panels and backend configuration.

● Proficiency in WordPress and content management systems

● Familiarity with system administration and user support processes.

● Strong content creation and management skills.

● Strong communication skills, responsive to user needs.

● Experience in driving online engagement and in facilitating users, (including asynchronously).

● Strong collaboration and networking skills– a "network weaver".

● Ability to interpret analytics (e.g. Google Analytics) and respond with informed actions.

● Competency in design tools, preferably CANVA.

● Fluency in English.

● Commitment to maintaining a safe, inclusive, and legally compliant digital environment for the PB Community App.

Desirable

● Experience as an App Owner or tester, particularly for feature development.

● Fluency in additional languages beyond English.

5. Performance Indicators

Success in this role will be evaluated using the following key performance indicators:

● Growth in active users (measured monthly).

● User retention rates (percentage of users who remain active after 30, 60, and 90 days).

● Community engagement metrics (number of posts, comments, and interactions).

● Response time to user inquiries and technical issues.

● User satisfaction as reported through feedback form.

● Implementation of technical improvements, including by Builder AI, based on user feedback.

● Compliance with established Terms of Use (Appendix A).

6. Terms and Conditions

The App Manager reports to the Operations Lead and works in close coordination with the PBA Coordinator & Operations Manager, Accreditation Manager, Training Portfolio Coordinator, and the convenor/facilitator of the Global Network to ensure alignment across key areas of the organisation’s workstreams.

The App Manager will be contracted for a period of six months, with the possibility of extension based on performance and needs. The App Manager is expected to work one day per month, at a rate of £230 per day, with invoices to be submitted on a quarterly basis. This is a home-based position; however, a degree of flexibility in availability is required to meet demands.

APPENDIX A:

Terms of use - Partnering Builders Community App

By using this App, I commit to:

Respecting all users, treating them with kindness, and courtesy. I understand that personal attacks, harassment, hate speech, or any form of discrimination are not tolerated.

Contributing actively and constructively to discussions, adding value to the exchanges and learning. I will strive to share relevant information, insights, and perspectives in support of other users’ learning and PB practice.

Protecting the safety and privacy of all users. I will not share personal information without consent and report any suspicious or harmful behavior to the App manager.

Acting with integrity: I understand that spam, misleading information, graphic-content and offensive language are not permitted. I will use language and share content that are conducive to the spirit of collaboration and cross-cultural engagement.

Crediting the work of peers and stating where I have adapted the work of others (in communications within the App as well as externally).

Building my own and others professional profile so that the field itself can get the recognition it deserves.

[1] Builder AI developed the App for PBA, but went into liquidation just before these TOR were launched. PBA is in the process of exploring alternative avenues for technical support.