Support Manager Jobs in Bristol, City Of Bristol
Every childhood is worth fighting for. This is our belief. It drives us. And it inspires our Communications team to drive the NSPCC to be a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. Join us as a Data Selections Officer and help us make a contribution that makes a difference.
This is an exciting role supporting the Supporter Experience team in delivering an extensive portfolio of campaign selections and supporter journeys across the NSPCC. The team, which sits within the Communications division, is responsible for managing communications with warm supporters. The team works with Campaign Managers to use data effectively in supporter communications, ensuring supporters receive an excellent experience of the NSPCC.
This role will be responsible for planning and delivering supporter journeys and data selections for NSPCC campaigns, based on briefs developed with Campaign Managers and internal teams. This will primarily use FastStats, PeopleStage and Adestra, as well as the Microsoft Office suite.
The successful candidate will have experience of mailing selections and automated journey creation, as well as an understanding of how data can be applied to create complex and tailored supporter journeys using dynamic content, journey logic, personalisation and reporting. The successful candidate will also have strong interpersonal skills and be experienced in developing and maintaining working relationships across various teams.
Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This varied role uses event and programme management skills to deliver excellent service in a fast paced environment within the Christian sector as we advance the work of The Maclellan Foundation, one of the largest Christian family foundations in the USA. The successful candidate will have excellent administration skills, with a minimum of 2 years experience, and will be engaged in the Christian faith and excited by the aims of the organisation.
Objectives/Key Tasks:
To provide event and project-specific administrative support in an accurate, timely and professional manner, including:
- Planning and co-ordinating multiple programmes, to ensure milestones are met to an excellent standard
- Conducting research, assembling and analysing data to prepare reports and documents
- Preparing and editing written correspondence, communications, presentations, publicity etc
- Managing booking and registration processes
- Managing and updating various databases on a regular basis
- Onsite event management; helping set up and run events as well as providing delegate support
- Providing customer service support, via phone and email
- Managing and maintaining schedules, appointments and travel arrangements
- Arranging and coordinating meetings, including minute taking
- Reviewing operating practices and implementing improvements where necessary
- Processing expenses and maintaining project budgets in liaison with the Finance Manager
- Providing administrative support to the Director and all projects and events undertaken by NJC
- Website oversight and any other duties as required
Please review the full job description and person specification and submit your CV for consideration.
Please note we are reviewing applications regularly and reserve the right to close the post early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Corporate Partnerships Account Manager to join our team.
Please see below for more information on what just might be your future role.
About You
You will be an ambitious and experienced Corporate Partnerships Manager, with a passion for building and growing high value fundraising partnerships that bring about transformational change. You understand and are driven by working to achieve income and impact led partnerships that are long term and deliver change. You are driven by our cause, our beneficiaries and the services we offer so that you can inspire our partners to work with us to make a difference to the Armed Forces Community. You will bring excellent communication skills and a motivated, results-driven attitude.
About the Role
An experienced Relationship Builder, you’ll represent the Charity with our national partners and licensees, ensuring we build strong and lasting relationships. You will work collaboratively across Help for Heroes, building relationships to take a holistic approach to relationship management, maximising all opportunities. You will develop and fulfil robust stewardship plans, identifying opportunities for growth, stewarding partners to increased and continued support of our work. You will also take a proactive approach to finding new business opportunities, developing creative propositions and bringing in additional income.
About the Team
A key member of the Corporate Partnerships team, which is a part of the High Value Partnership team, Commercial Directorate. You will be joining the team at an exciting time for growth and this role will play an integral part in our strategy building on our successful existing corporate partnerships. The Partnerships team are based across the UK, working remotely but with regular opportunities for face to face meetings with the team, partners and beneficiaries. We work collaboratively and are a highly motivated team striving to make a big impact!
Using Anonymous Recruitment
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The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.
The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.
The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.
You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals. You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.
You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team. You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new an Educational Partnerships Manager in Tees Valley with some work in North Yorkshire and County Durham. Prefenece to be in or near these areas when applying.
Young Enterprise is a national charity working directly with young people, teachers, volunteers, helping young people prepare for their future. This role supports the continued development of YE’s impact by providing young people with opportunities to engage in YE’s enterprise and financial education programmes building vital skills, developing an enterprising mindset, supporting them to build their future and enabling them to make a positive contribution to their community and society.
As Educational Partnerships Manager you will be a key contributor to the regional educational partnerships team, supporting the team to achieve shared KPI’s for the region and the wider organisation. The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that delivering / supporting delivery of our Young Enterprise programmes.
The Educational Partnerships Manager role will suit someone that is able to work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings, liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience of relationships development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.
We are looking for:
· A motivated self-starter
· Ability to develop new relationships with range of stakeholders and support existing ones
· Confident and happy in presenting and delivering to large audiences
· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
· Excellent manner, rapport and professionalism with young people
· An understanding or experience of managing relationships with volunteers
· A great promoter and inspirer in helping young people achieve their potential
· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You'll be working alongside an experienced and passionate small regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
Why work for us?
· People-focussed with a friendly and supportive work-place culture
· An active commitment to equality and diversity
· Access to mentoring scheme with a corporate partner
· Generous holiday allowance of 7.2 weeks (pro rata)
· Access to NHS top-up scheme, for money back on expenses such as dental and optical
· Access to an Employee Assistance Programme
· Cycle-to-work scheme
· Group Life Assurance
This is a home-based role, however, will require significant travel in Tees Valley and some travel to parts of North Yorkshire and County Durham. A DBS will be required.
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midnight on 17th May 2024. Please note applications without a cover letter will not be considered.
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners
Interviews will take place via Teams on 27th & 28th May 2024.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners
The client requests no contact from agencies or media sales.
About the role
- Job Title: Justice Programme Manager
- Location: Remote/Hybrid/Nottingham
- Salary: £40,000 p/a based on 35 hours per week
- Fixed term contract for two years
Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.
What will you do:
- Develop and implement a strategy for Headway’s work within the criminal justice system.
- Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
- Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
- Work with the network of local Headway charities, to expand their work, within the justice system.
- Manage and deliver Headway’s justice related training initiatives.
- Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have a passion for improving lives for brain injury survivors, within the criminal justice system.
- Have substantial experience of working within the criminal justice system.
- Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
- Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
- Be an excellent communicator with experience of building partnerships within the criminal justice system.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity and Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 15 May 2024 at midnight
- Interview: Thursday 23 and Friday 24 May 2024
The client requests no contact from agencies or media sales.
Do you love looking for innovative ways of increasing income and maintaining strong supporter relationships? Do you want to use these skills within an organisation striving to bring wildlife back across Avon? If so, this could be the job for you...
Avon Wildlife Trust is looking for an Individual Giving Manager to grow unrestricted income to support our work through a balance of fundraising, membership and supporter recruitment activities, delivered alongside an excellent supporter experience that builds long-term supporter loyalty.
This role would suit a fundraiser who enjoys working in a friendly, dynamic environment where they can shape both recruitment and retention activities and bring significant impact to benefit local wildlife.
The successful candidate is likely to enjoy variety and be comfortable working with their team to organise and analyse data; develop copy and creative; and to deliver results and continuous development.
They will be skilled in planning and prioritising competing demands on their time in an environment which spans thorough attention to detail with the ability to step back and see the bigger picture.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager (EPRM) for the Midlands region. This region includes West Midlands. (Please only apply if you are based in Midlands, ideally Birmingham)
Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.
As an EPRM you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as EPRM will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.
The EPRM role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list
- Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres
- Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
- Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
- Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school
- Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.
We are looking for:
· A motivated self-starter
· Confident leader who can quickly support develop an existing team
· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure.
· An understanding or experience of managing varying relationships, including volunteers
· A great promoter and inspirer in helping young people achieve their potential
· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
This is a home-based role, however, will require significant travel throughout the Midlands region (covering both East and West Midlands)
DBS Required: YES
Additional Interviewing Details
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 10th May 2024. Please note applications without a cover letter will not be considered.
Interviews will take place with a Regional Manager (TBA), member of the Midlands team and Lee Palmer (Director of Educational Partnerships) via MS Teams, tentatively week commencing 24th May 2024.
Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
The client requests no contact from agencies or media sales.
FUNDRAISING MANAGER (INTERIM)
We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Fundraising Manager.
About the role
This is an exciting opportunity to help SARSAS realise it’s vision of a world without sexual violence, through our ambitious strategy to extend our preventive programmes and maintain our essential high-quality services. Through developing and expanding income generated through trust and grants, corporate giving and individual giving, you will help us to be part of the systems change to end gender-based violence.
You will work closely with the Senior Leadership Team (SLT) and team leads to understand funding priorities, identify potential funders and donors and develop compelling funding bids, proposals and appeals. This will include collaboration to develop partnership proposals.
You will undertake new prospect research and develop and nurture excellent donor relationships. You will seek opportunities to strengthen and build on existing and lapsed funding relationships and be proactive about identifying further development opportunities.
In order to realise our ambitions, we need to extend our programme of fundraising growth, so we can increase our annual income from circa £3 million to in excess of £3.5 million.
About you
Through this new organisational role, you’ll proactively create and grow fundraising income opportunities with individuals, corporate partners and grant giving trusts and foundations. You'll bring our cause to life and building lasting funder and donor relationships, leading the drive for new donor engagement and securing sustainable, multi-year funding.
Through your fundraising expertise, you will have a proven track record of building relationships with corporate partners, individuals and other donors to achieve and exceed annual income targets and KPI’s. You’ll have ability support and mentor your team and the capacity yourself to create and craft compelling bids, proposals and appeals that successfully engage and attract donations from new and existing supporters.
You will be an exemplary relationship builder and have experience in developing multi-faceted partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).
We are a small team and so you will be comfortable rolling up your sleeves to help out team members and to support new business across other income streams.
You’ll be excited by the opportunity to join SARSAS and to work in a varied and busy role within a collaborative and supportive environment.
About SARSAS
SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.
SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.
SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.
Equality, diversity, and inclusion
At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.
We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.
Key responsibilities
Fundraising delivery and development
- Develop, monitor and manage a fundraising portfolio capable of generating in excess of £500k per annum, establishing a fundraising pipeline and a range of KPI’s that can be tracked and will enable you to make informed projections regarding future income.
- Set up and manage clear planning processes to prepare funding applications, providing clear guidance to colleagues and external partners, which supports effective collaboration, and ensures the submission of high-quality bids, on time.
- Work with and support external consultants and colleagues to help secure fundraising partnerships and income from grant giving trusts and foundations.
- Write high quality, well-written persuasive and compelling funding applications to secure grant funding.
- Support the Corporate Partnerships Lead to develop authentic, compelling, creative and winning funding and partnership proposals that can successfully engage corporate partners and align with their needs, motivations, areas of interests and values.
- Develop the SARSAS Individual Giving Strategy and support the FunComms Administrator and wider Comms team to design and deliver excellent, engaging and regular communications and powerful fundraising appeals alongside establishing the associated data and systems to grow our income and pool of individual supporters making one off or monthly donations.
- Keep up-to-date and accurate records of fundraising activities and provide quarterly updates to the senior leadership team.
Relationship management and stewardship
- With colleagues, undertake market research and funding insight to identify new prospects and grow our income and pool of supporters.
- Identify and broker relationships with key funders capable of funding against our fundraising priorities, providing high-quality relationship management, using appropriate communication tools and channels to maintain relationships with key individuals and organisations.
- Design and implement generic and bespoke stewardship plans for our current network of donors, working closely with the Communications Team on the development of mailings, reports, and events as necessary.
- Provide advice and support, as necessary, for staff who serve as primary contacts for funders/donors, to ensure that relationships are maintained to a high standard.
- Build strong relationships across SARSAS and work with teams in an integrative way to achieve organisational ambitions.
Planning, monitoring and evaluation
- Working closely with the SLT and relevant managers, develop a funding pipeline, which aligns across all programmes, and collaborate on quarterly update reports for the Board of Trustees and the Finance, Risk & HR Sub-Committee.
- Support SLT/ team leads to define fundraising priorities, ensuring that resources are deployed in a timely, and proportionate manner.
- Maintain accurate and up-to-date records to evidence the impact of fundraising activities, including raised income, donor acquisition, donor retention, return on investment, donor engagement metrics, and our fundraising growth rate.
- Oversee full implementation of Donorfy system for fundraising
- Provide high-quality monitoring and evaluation reports.
Staff management
- Provide leadership for your team, inspiring and motivating staff, freelancers and volunteers, setting KPIs, reviewing and improving performance, ensuring fundraising meets/exceeds targets.
- Provide and/or oversee line management of team members, ensuring that professional standards are maintained, and staff wellbeing is supported.
- Ensure that all work adheres to all policies including Safeguarding and Data Protection guidelines.
- Work alongside the HR Officer, to co-ordinate the recruitment of training staff.
Additional information
- Undertake any other duties commensurate within the role including working flexibility to organisational priorities.
- Work as part of a team, promoting the ethos and values of SARSAS.
- Ensure that all work is conducted in line with SARSAS policies and procedures and Rape Crisis England & Wales (RCEW) National Service Standards.
- Attend all training, whether statutory or non-statutory, as required.
- Adhere to SARSAS’s policies and procedures.
- Actively participate in the risk assessment, management of risk process, and all aspects of Health and Safety.
This job description is not exhaustive and is subject to review in consultation with the post holder and according to future changes/developments within the organisation.
Contract information
Salary: £36,000 pa FTE
Hours: 37 hours per week (or as agreed)
Responsible to: Head of Income Generation (CEO while this post is vacant)
Based: Bristol based with up to 50% working from home
Annual Leave: 27 days + bank holidays (pro-rata)
Contract: Fixed term up to 12 months
Applicants will undergo a basic criminal record check before employment starts.
How to apply
Closing date for applications is Midnight on Monday 27th May 2024
Interviews will be held on Monday 3rd June 2024. Please ensure you are available for an interview on these dates.
Interviews will be held in person in our Bristol office but please indicate in your application if this is not possible so we can consider an alternative.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Training Team Manager.
About the role
This is an exciting opportunity to help SARSAS realise it’s vision of a world without sexual violence, through our ambitious strategy to extend our training and preventive programmes.
Anchored in the voice of survivors and a feminist, women-led organisation you will lead our training team to deliver across multiple workstream and sectors to work towards achieving the change in society needed to end sexual violence.
Building on our excellent reputation and experience of delivering to VCS, statutory and corporate organisations, you will develop and implement credible plans to increase existing (training) business income, seeking out new opportunities and ensuring there is a realistic training pipeline.
You will support the team to ensure our diverse offer is accessible and delivered within agreed time, scope and budget.
About you
You will be passionate, creative, experienced and skilled in enabling the delivery of high-quality training programmes to drive forward our training and prevention services that have the voice of survivors at the heart of delivery.
You will be a strong and compassionate manager with the relevant qualities and experience to support a team of highly trained workers, with an understanding of the impacts of vicarious trauma.
You will be a strategic leader able to sustainably develop and grow our training provision enshrining our offer is agile to meet emerging needs.
You will be an effective communicator who will relish building and managing external relationships with clients, partners and funders across the VCS, statutory and corporate sectors, excelling in developing and maintaining internal relationships and external partnerships.
You will have excellent project management skills, ensuring that training services are delivered within time, scope and budget, with effective team-working skills and an ability to self-direct, manage your own time and prioritise effectively.
You’ll be excited by the opportunity to join SARSAS and work in a varied and busy role within a collaborative and supportive environment.
About SARSAS
SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.
SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.
SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.
Equality, diversity, and inclusion
At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.
We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.
Contract information
Salary: £36,000 pa (Full Time Equivalent)
Hours: 22.5 hours per week
Based: Bristol based with up to 50% working from home
Annual leave: 27 days + bank holidays (pro-rata)
Contract: Fixed term up to 12 months
Applicants will undergo a basic criminal record check before employment starts.
How to apply
Closing date for applications is Midnight on Friday 10th May.
Interviews
Interview’s will be held on Wednesday 29th May. Please ensure you are available for an interview on this dates.
The client requests no contact from agencies or media sales.
Family Support Worker
£21,000 per annum + benefits (company car, 25 days annual leave, reward scheme and pension)
Weston-super-Mare to cover the South West
About the role:
We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our South West Care Team.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role will cover the South West focusing on the Weston-super-Mare area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 25 May 2024
Interviews will take place either on Teams or at our Lancaster office, with the dates to be confirmed.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
We are an equal opportunities employer and a Best Companies One-Star rated organisation.
Join our award-winning team and make a life-saving difference to people and animals.
Working as part of the Development team, this new role will play an integral part in driving our fundraising efforts and therefore accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• Provide first-class supporter care to Animal Free Research UK’s supporters
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants
• Efficiently and effectively maintain the donor database
• Promote best practice in data processes
Deliverables
Provide first-class supporter care to Animal Free Research UK’s supporters
• Be the first point of contact for supporter enquiries and comments across all communications channels, including social media, and provide an exceptional supporter care service
• Ensure that all supporter communications are responded to, and gifts are thanked, within agreed internal service level agreements and according to policies and procedures
• Draft and maintain a suite of approved on-brand standard supporter care responses
• Maintain an up-to-date library of standard operating procedures for supporter care processes
Efficiently and effectively maintain the donor database
• Ensure a complete, accurate, and timely record of all donor, supporter and advocate communication and gift activity in the donor and advocacy CRM databases
• Liaise with the Finance team to ensure gifts are appropriately coded and any issues related to gifts are promptly addressed
• Process cheque, card, cash and CAF donations received through offline channels
• Ensure Gift Aid is claimed and validated against Gift Aid declarations
• Proactively ensure the integrity of the CRM is maintained to a suitably high standard
• Work with colleagues to understand their requirements and perform the selection and segmentation of data for appeals, communications and reporting
• Work with colleagues to continually improve the quality, accuracy, and usability of the donor and advocacy databases
Provide assistance to the Development team
• Assist with the production of the quarterly supporter newsletter; making data selections, writing/proofing copy, and liaising with suppliers
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants, supporting them to achieve their fundraising targets
• Contribute to the development and implementation of the fundraising and marketing strategies, and the development of new products and campaigns
• Carry out any other duties as may be reasonably required
Download Job Pack for full role description
REF-213 545
Working as part of the newly-formed Research Solutions function, the Marketing Manager will play an important role in the team’s day-to-day operations and audience engaging activities so that together we will realise our vision of a world where human diseases are cured faster without animals.
Main responsibilities include:
• Contributing to the development and implementation of the charity's marketing strategy
• Developing and delivering integrated multi-channel marketing campaigns
• Managing the development and implementation of projects to increase understanding and engagement of our audiences
• Monitoring and evaluating to support continuous improvement
• Championing the effective use of the charity's digital platforms
• Promoting best practice in marketing and data processes
Download the job pack for a full role description and person specification.
REF-213 547
This is an exciting opportunity for the right candidate to build their corporate partnerships career. The nature of our work means that there are significant opportunities to develop existing and new relationships that we have with companies and create transformational corporate partnerships that change the lives of the young adults with learnign disabilities and/or autism that we support. This work is also delivering real change within company culture.
Fundraised income has grown rapidly over the last three years, focusing mainly on income from trusts and foundations. We are now looking to diversify the strategy and have created this new role to take forward opportunities with companies. This new role will support the Director of Development in shaping and implementing the next phase of DFN Project SEARCH’s fundraising strategy and will lead on the development of major new corporate partnerships. They will also lead on the development and management of a small number of existing corporate relationships and sponsorship opportunities.
To support the development of this new element of our strategy we have been working with a leading corporate partnerships consultancy. They have been helping to develop our proposition for companies, developing our strategies for approaching individual company prospects, and will be available to support you in your role when you start in post.
DFN Project SEARCH is a supportive and friendly charity where you will be able to grow and thrive. We have a highly driven Board of Trustees and an ambitious business plan for growth.
The client requests no contact from agencies or media sales.
Resource Futures’ roots are in community impact and our community projects inspire individuals and communities to act on climate issues. The projects we deliver are many and varied, and all enable people to play their part in reducing waste and living more circular lives. In addition to strong outcomes related to sustainability, these projects build local connections and improve community resilience.
This is a new role, and you will be joining the team at an exciting point in its development, as we consider how we evolve the work. You will work closely with our Community Impact Lead to support both the delivery and the development of our community work. The Community Impact work at Resource Futures is an important part of our business; it captures a number of long-term projects which are at the heart of our company. These include Community RePaint, Community Action Groups Devon, Community Action Groups Somerset, the Fixy project, the Gloucestershire Real Nappy Project and more.
We are looking to build on our strengths and track record of delivering quality, impactful community projects. We therefore have an exciting opportunity for an experienced individual to join our Community Impact team.
What you will be doing
- Project delivery: Getting involved in project delivery, such as foundational research for project development and delivering workshops.
- Project management: Overseeing the effective delivery of projects, including reporting, and supporting the planning and set up of new projects as they come online.
- Innovation and Development: Supporting us to improve and expand our projects and programmes. You will also assist in identifying new projects or funding opportunities and contribute to the preparation of funding proposals. This may involve exploring options for the governance structure of this area of work.
- Marketing and communications: Promoting our projects, developing our external communications and acting as an ambassador for our community work.
- Monitoring and evaluation: We are on a journey to better capture the impact of specific projects, and the impact that our community work has collectively. You will take an active role in supporting this element of our work.
- Partnership working: Collaboration is key to our approach. You will liaise with existing clients and partners for project delivery, develop new partnerships to further our aims and also take part in key networking and external events.
- Team development: You will work closely with the Community Impact Lead to contribute to the development of the team, during our team meetings and away days. You will be comfortable managing staff, teams and subcontractors to deliver desired outcomes.
- Day-to-day operations: Working closely with the Community Impact Lead, HR and Finance, to support our remote project teams, problem solve issues as they arise, develop our internal systems and processes, maximise efficiencies and drive improvements.
Benefits include:
- Embedded flexi working culture.
- 25 days annual leave, plus bank holidays, each year (pro rata for part time employees).
- One volunteer day each year (pro-rata for part time employees).
- A generous ethical pension plan (the company will match up to 7% of your contribution).
- Life assurance cover.
- Employee Assistance Programme, offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
- Cycle to work scheme and on-site secure bike parking and showers at our Bristol
We are an equal opportunities employer, welcoming applications from all, and we will always consider flexible working options if appropriate. We are Disability Confident and committed to recruiting, retaining, and developing people from the widest possible pool of talent. We are an accredited Living Wage employer, committed to paying a wage based on the cost of living to all of our people.
Deadline 23:59 on Wednesday 8 May.
Interviews to be held on Thursday 16 and Friday 17 May.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
The client requests no contact from agencies or media sales.