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Support manager jobs in cricklewood, greater london

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Shakespeares Globe, London (On-site)
£34,000 - £38,000 per year
Posted 3 days ago
Closing in 2 days
Bliss, London (Hybrid)
£35,793 FTE
Join the leading national charity supporting families of babies born premature or sick in the UK.
Posted 6 days ago
Closing in 4 days
The UK Committee for UNICEF (UNICEF UK), London (Hybrid)
£42,000 per annum
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Organic Social Media Manager (Parental Leave Cover).
Posted 3 days ago
Closing today at 23:30
The Royal College of Radiologists, Covent Garden (Hybrid)
£53,973 per year increasing to £59,454 per annum within two years continuous service dependent on performance, plus excellent benefits
Posted 1 week ago
Making The Leap, London (Hybrid)
£40,000 per year
Seeking experienced person to contact employers + network with businesses and organisations to secure job opportunities for our young people
Posted 1 week ago Apply Now
Social Interest Group, Wembley Park (On-site)
£27,000 per year
This is an exciting opportunity to support individuals with multiple, complex needs.
Posted 1 week ago
Closing in 3 days
Look Ahead Care Support and Housing, Ealing (On-site)
Up to £28500 per annum + staff discounts, healthcare
Posted 3 weeks ago
The Churchill Fellowship, Westminster (Hybrid)
£32,500 - £35,000 per year
Seeking a Junior Salesforce Administrator to join us in supporting people led change across the UK.
Posted today
Battersea Dogs & Cats Home, SL4, Old Windsor (Hybrid)
£72,000 per year
Posted 3 days ago
PLUS, Wallington, Sutton (On-site)
£13.85-£13.85 per hour
Posted 1 week ago
Closing in 3 days
Saint Francis Hospice, RM4, Romford (Hybrid)
£36,971 - £43,792 per year depending on experience
Posted 1 week ago
Closing in 7 days
London Youth, Hoxton (Hybrid)
£30,488.0 per year
Providing administration and organisational support to the CEO and the Board.
Posted 1 day ago
Closing in 5 days
Cord, Remote
£38,220 - £46,246 per year dependent on capabilities, qualifications and experience
Seeking an experienced Finance Manager to strengthen financial systems and controls with a focus on international programmes
Posted 1 week ago Apply Now
Page 8 of 61
London, Greater London (On-site) 6.2 miles
£34,000 - £38,000 per year
Full-time
Permanent
Job description

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:

The CRM Systems Manager champions and enables long-term customer engagement through the management and continued development of our CRM systems, primarily Tessitura. Working closely with the Head of Digital and Data, you will lead the Globe’s use of Tessitura and the wider integrated ecosystem, ensuring it is optimised for the organisation’s business needs.

The role is responsible for both:

Support and maintenance - ensuring this business-critical system is functioning correctly and efficiently

Development and innovation - working across the organisation to deliver new features that improve efficiency for staff, increase revenue generating opportunities and deliver a seamless self-service experience for customers

The skills:

We’re looking for someone with hands-on experience supporting CRM and ticketing systems, ideally Tessitura, who can help us develop how we use the system to deliver our strategic objectives and audience goals.

You’ll be confident writing SQL queries, using reporting tools like SSRS and exploring new technologies to extend our capabilities. Alongside this, you’ll be able to translate these technical ideas into plain language and deliver training that builds confidence and capability.

You’ll bring business analysis and problems solving skills to develop and deliver smart solutions and you’ll be able to quickly build strong relationships across teams to ensure everyone makes the most of our systems.

The team:

The Digital and Data team is responsible for the Globe’s digital products; our strategic use of audience and visitor data; and our approach to integrated customer journeys across all touchpoints. Alongside the rest of the Audiences directorate, we champion an audience-first approach across the organisation and work to build customer loyalty whilst diversifying our live and digital audiences.

The Audiences directorate includes the Digital and Data team as well as Marketing, Communications and PR, Ticketing and Sales, Retail and Audience and Visitor Operations.

Benefits:

  • Discount in the Globe shop and onsite restaurants/cafes
  • Staff discounts via My Globe perks and better Bankside Buzzcard
  • Free entry to selected shows, events and activities
  • Access to our free employee assistance programme and 24/7 virtual GP service
  • Enhanced maternity, paternity, adoption, and shared parental leave and pay
  • Life assurance scheme
  • Rental deposit scheme
  • Season ticket loans
  • Eye test voucher scheme
  • Flu vaccination scheme
  • Cycle to work scheme
  • Enhanced employer pension contributions after 12 months service.

To apply:

Interested? For full information on the role, please download the job description from our main jobs page. To apply, please complete the online application form by 12pm noon on Wednesday 25 June.

Application resources
Posted by
Shakespeares Globe View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 13 June 2025
Closing date: 25 June 2025 at 12:00
Tags: Digital, CRM, Data Analysis

The client requests no contact from agencies or media sales.