Support manager jobs in elmbridge, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an awesome conference producer to grow our in person events offering for our community of Pupil Premium Leads across the 1,700 secondary schools in our network
Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.
Why?
So Pupil Premium Leads and Champions can learn what’s working (and what isn’t), so they can deliver the best education possible to all of their students, regardless of their background
What's the role?
Your job will be to produce in person conferences, with a difference, for Pupil Premium Leads in
Events where practitioners don’t just share what’s worked but also what hasn’t. Openly and transparently.
The aim is to curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.
- What we avoid
- Glossy key notes delivered by non serving leaders telling serving leaders what to do
- Only sharing their successes
- Surface level panels that don’t say anything of substance about how leaders do what they do
- Lots of passive sitting and listening in big audiences
- Not developing deep and lasting relationships between attendees
- Where the events are geared entirely towards promoting products and services more than the amazing PPM leaders and their practice
- What we deliver
- Dedicated to giving serving Pupil Premium Leaders - from diverse backgrounds - to the platform to share their work
- Sharing openly, honestly and transparently the challenges as well as the wins
- Small group discussions about very specific topics where attendees can go deep
- Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
- Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.
On the speaker/content side, you’ll:
-
research what’s important to Pupil Premium Leaders
-
find serving Pupil Premium Leaders who have expertise in those areas
-
Invite and book them to be speakers and
-
support them to be their best on the day.
On the attendee/learning/ side, you’ll:
-
communicate the offering
-
design sign up and onboarding processes
-
promote the event across our social media and email channels and
-
ensure delegates have everything they need to get the best out of the event.
On both sides you’ll:
-
lead the follow up and evaluation of the events.
On the partnerships side you’ll:
-
generate leads from potential partners and sponsor
-
contact them with information about sponsorship packages
-
manage the relationships with partners
- Events where sponsors provide thought leadership not sales pitches
How you’ll be driving our mission forward
Researching topics that matter to Pupil Premium Leaders right now
-
Emailing/messaging them to ask what they’ve had success with and need help with
-
Creating a database of strengths and needs across the community
-
Reading education press, policy and practitioner led blogs.
-
Engaging with conversations on social media
Finding, inviting and booking speakers
-
Using national datasets to find schools and Pupil Premium Leaders who are succeeding against the odds
-
Digging into PPM practice and Pupil Premium Leaders’ blogs/posts to build a list of possible speakers
-
Crafting emails that invite Pupil Premium Leaders you may have never met to speak at the conference
-
Following up and leading Pupil Premium Leaders through the speaker onboarding journey
Supporting speakers to be their best
-
Designing editorial guidelines and communicating them with speakers
-
Supporting them to find a focus for their sessions and feeding back on the content
-
Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc
-
Automating workflows and emails using Zapier and Airtable
-
Sharing all pre-event information they need in good time
Designing attendee sign up and welcoming processes
-
Designing and building pre-event registration processes and forms
-
Gathering pre-event information from attendees eg attendee details, access/dietary needs and
-
Automating workflows and emails using Zapier and Airtable
-
Sharing all pre-event information so they can get the most out of the conferences
Promoting the event across our channels
-
Working with a designer to commission graphics
-
Writing social media posts on LinkedIn and Twitter
-
Working with the Pupil Premium Leaders who are speaking to write sharable, top of funnel social media posts that inspire, entertain and inform Pupil Premium Leaders
-
Designing, writing building email workflows and drip campaigns in our CRM (Hubspot)
Ensuring delegates have everything they need to get the most out of the conferences
-
Tracking and auditing that all delegates have shared required pre-event information
-
Writing succinct emails which delivered at the right time in a way that respects their workload and capacity
Evaluating the success of the conferences.
-
Designing and building post event evaluation forms
-
Seek, gather and analyse customer feedback and user data to ensure member success.
-
Tracking and auditing evaluation completion
-
Following up with both speakers and delegates to maximise
Who are you?
- A values driven educationalist
- Technophilic project manager who has a spreadsheet for everything
- Curious and empathic relationship builder
- Entrepreneurial, innovative and flexible
- Analytical but also a content-minded story finder and teller
- Feedback embracing learner in the pursuit of mastery of your craft
What experience and track record do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
-
Education and/or teaching: Knowing how the MAT and schools system works is a must. Knowing who does what PPM role in schools will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations school leaders and teachers is also essential for this role
-
Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces.
-
Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.
-
Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg Hubspot and Airtable
-
Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.
-
Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier. Automating drip campaigns and email workflows.
What are the benefits?
-
Exposure to the most inspirational and impactful PPM Leaders in the country
-
Opportunity to work within an early-stage, mission-driven organisation and shape its direction
-
Flexible working culture/flexible working hours
-
Pro rata £28,000-£33,000 dependent on experience
-
Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 16 weeks a year: October-February. Possibility to expand conference work to new audiences if successful.
-
Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.
-
Dramatically grow your network of school leaders
Timeline:
-
Applications open: 27th August 2025
-
Deadline for applications (2 weeks later): midnight Sunday 7th September
-
First interviews (until 2 weeks after deadline): Starting week of 15th September,
-
Second interview (until 3 weeks after deadline): Starting week beginning 22nd September,
-
Notification of decision (week after end of interviews): Starting week beginning 22nd September,
-
Start date: week beginning 6th October
We expect this to be a popular role. We will be inviting people to interview on a rolling basis. We advise submitting an application early.
How do you apply?
To apply for the role please send complete this application form no later than Sunday 7th September at midnight:
For the application form you’ll need:
-
CV - max 2 sides
-
Covering letter - outlining
-
why you want to apply
-
how your values, knowledge, skills and experience make you the best person for the role.
-
a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.
-
-
Contact details of references
For an informal and confidential discussion about the role prior to application, please download the attached job ad pdf.
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
Harris Hill are delighted to be working with a wonderful charity to recruit for Senior Special Events Manager in order to cover busy period of 12 months.
As Senior Special Events Manager, you’ll oversee a portfolio of prestigious events, working closely with volunteer committees, corporate partners, and internal stakeholders. You’ll bring creative flair, strategic thinking, and flawless attention to detail to ensure every event exceeds expectations and meets ambitious income goals.
You’ll also lead on identifying new opportunities for growth, drive innovation within the events programme, and manage a Special Events Executive, offering mentorship and development as part of your leadership.
As a Senior Special Events Manager you will:
- Project manage and deliver large scale, high-value fundraising events from concept to execution
- Build and nurture relationships with senior volunteers, supporters, and corporate partners
- Develop compelling event concepts, sponsorship proposals, and supporter materials
- Lead on budget management, ensuring events are delivered on time and within financial targets
- Mentor and manage a Special Events Executive, fostering professional growth and team collaboration
- Continuously improve event strategies and processes to maximise impact and income
To be successful, you must have experience:
- extensive experience managing complex, large scale events
- Exceptional relationship builder, able to engage and influence senior stakeholders and volunteers
- Proven success in meeting income targets and managing six-figure budgets
- Creative thinker who brings innovation to event formats and audience engagement
- Strong leadership and mentoring skills, with experience developing team members
- Highly organised and detail oriented, with excellent communication and negotiation skills
- Proficiency in Microsoft Office and working with CRM or supporter databases
Salary: £37,948- £41,791 per annum inc. LW
Location: London, hybrid working
Contract: 12 months FTC
Closing date: 3rd September at 8am
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Theirworld
Founded 23 years ago, Theirworld has grown to become a leading global children’s charity committed to the best start in life for children and young people by ending the education crisis and unleashing the potential of the next generation.
If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. If you want to make change happen, join us!
We believe in unlocking big change from a supportive and inclusive environment. This is why we now have an innovative four-day-working-week which sees all employees working Monday to Thursday with the office closed on most Fridays.
This is in addition to hybrid working with most staff taking at least one day a week based in the office.
Other benefits include:
• Regular in-house training
• Travel
• Central London location: 5 mins from Liverpool St Station and Shoreditch High Street
• Highly competitive salaries, plus more
• Pension scheme
• Cycle to work scheme
• Home office expense allowance
• Life Insurance
• Season ticket loan scheme
The Role
We are seeking a dynamic and technically astute Project Manager to join our Projects team. This role will oversee projects that use artificial intelligence and emerging technologies to improve education access, equity, and outcomes across the three pillars of Theirworld’s work: Best Start in Life, A Safe Place to Learn, and Skills for the Future.
The successful candidate will support the development and delivery of innovative pilots, including projects that explore how AI and technology can equip children and youth with the competencies, digital fluency, and adaptive skills needed to thrive in a rapidly changing world. You will manage local partnerships, steer experimentation, and ensure robust learning cycles that contribute to Theirworld’s pilot-to-scale strategy.
This role is ideal for someone who seeks greater depth of knowledge, impact-driven, and excited to shape how emerging technologies can accelerate educational equity in low-resource settings.
This role is for maternity cover but with the possibility of extension.
Main Responsibilities
Project Management
• Manage a diverse portfolio of education projects across Theirworld’s three pillars – Best Start in Life, A Safe Place to Learn, and Skills for the Future, with an emphasis on those leveraging AI and emerging technologies.
• Oversee programme planning, budgeting, delivery, reporting and learning for projects, ensuring milestones are met, partners are supported, and learnings are captured.
• Lead on the implementation of projects that apply digital or AI driven solutions to improve learning outcomes, particularly within the Skills for the Future pillar.
• Ensure all projects are inclusive and aligned with Theirworld’s cross-cutting vital areas: gender, inclusion, climate, health & nutrition, and peace & security.
AI for Future Skills
• Identify and manage projects that apply AI tools to build transferable, digital, and job-relevant skills for youth.
• Explore and test the potential of AI to personalise learning, support educators, and close skills gaps in marginalised communities.
• Ensure ethical, context sensitive, and inclusive use of AI in education projects, especially for girls, children with disabilities, and crisis-affected learners.
Partner Management and Grant Oversight
• Lead relationships with local delivery partners, edtech companies, and civil society organisations to co-deliver impactful projects.
• Draft and manage contracts and reporting templates; support partners with MEL frameworks aligned with pilot-to-scale goals.
• Conduct partner check-ins, manage grants, track spending, and ensure timely reporting and adaptive learning.
Learning and Contribution to Strategy
• Document and disseminate learnings and emerging insights on AI in education.
• Contribute to Theirworld’s knowledge assets and participate in knowledge sharing platforms and global convenings.
• Support scale strategies by contributing to replication toolkits and packages based on pilot results.
Cross-Team Collaboration
• Collaborate closely with colleagues across Theirworld, including development, campaigns, advocacy, communications, and research teams, to ensure alignment, maximise impact, and foster shared learning.
• Actively contribute to cross-organisational initiatives, helping integrate projects into wider strategic objectives.
• Engage with our Development and Fundraising team to identify and support the cultivation of potential funders and supporters for the project pipeline
• Provide additional support to the Director of Programmes and other team members as required to ensure the smooth delivery of projects and organisational priorities.
Experience, Skills and Character
• 5 - 7 years of experience in education, edtech, or AI-for-development projects.
• Proven project management experience delivering initiatives in partnership with local organisations, NGOs, or tech providers.
• Strong understanding of education systems, future skills development, and how technology (especially AI) can support them.
• Confident managing project budgets, reporting cycles, and monitoring frameworks.
• Deep commitment to equity, inclusion, and ethical innovation in education.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to thrive in a fast-paced, agile, and mission-driven environment.
The client requests no contact from agencies or media sales.
About The Role
We are recruiting for an Events Fundraising Manager within the Third Party and Organise Your Own (OYO) team. This is a full-time role, working 35 hours per week on a permanent contract.
This is an amazing opportunity to join our sector leading Third Party & Organise Your Own (OYO) team in a key managerial position. As Events Fundraising Manager, you’ll guide and inspire a talented and motivated team to deliver some of the UK’s most exciting fundraising events, contributing towards an ambitious £12M income target for 2025/26.
From strategic planning to on-the-day delivery, you’ll lead and project manage some of our highest value third party event programmes, including London Marathon and the Great Run Series. You’ll bring together internal stakeholder groups to maximise opportunities for recruitment, supporter engagement and income generation. Working closely with our Events Marketing, Media, Press & Celebrity and Participant Experience teams, you’ll take a test and learn approach to innovate marketing campaigns, refine supporter journeys, and build exceptional relationships with event organisers and suppliers.
Managing four direct reports, each with their own event portfolio, you’ll build and role model a culture of excellence in supporter experience, marketing delivery, and partnership management, ensuring every event makes a lasting impact. This is a fast-paced, high-impact role where you can use creativity, leadership, and strategic thinking to make a real difference for people affected by dementia.
Interviews for this role have been provisionally scheduled to take place on Wednesday 3rd September via MS Teams.
About you
Joining us, you’ll be a target driven leader with proven experience in events fundraising, project management, and managing high-performing teams. You’ll be skilled in budget and financial management, with a track record of meeting and exceeding targets while quickly adapting to event performance and external factors.
As a confident and collaborative communicator, you’ll build and maintain strong relationships with suppliers, bringing exceptional influencing and negotiating skills to nurture excellent event partnerships. As an experienced project manager, you’ll bring people together, spot opportunities, streamline processes, and drive efficiencies that maximise income.
You’ll thrive in a fast-paced environment, balancing creativity with data driven insight, and you’ll lead by example, motivating those around you to deliver innovative marketing and stewardship strategies. Above all, you’ll share our determination, compassion, and commitment to delivering the very best experience for every supporter while raising vital funds for people affected by dementia.
What you’ll focus on:
- Project managing our official charity partnership with the AJ Bell Great Run series in 2026 and 2027.
- Project managing our internal stakeholder working group for London Marathon.
- Line managing 3 Events Fundraising Officers and 1 Events Fundraising Coordinator.
- Contributing to monthly management accounts, rolling reforecast and high-level budgeting for 26/27.
- Supporting on the day delivery of our Third Party and Bespoke Events throughout the year.
- Collaborating with teams, stakeholders and suppliers effectively.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
The Big House (TBH) is seeking a Business Development Manager to drive income generation through sales of The Big House’s corporate training offer, The Big House Means Business (TBHMB). The ideal candidate is a dynamic sales person who is highly organised and has a talent for nurturing long-term client relationships. This role will work closely with the Head of Strategic Partnerships to develop our existing TBHMB business strategy which focuses on selling workshops to sectors of strategic importance for TBH; the social care sector, criminal justice sector and national, local government departments and corporate partners. The successful candidate will be passionate about the work of TBH and motivated by generating social impact.
The Big House has a simple mission: to enable care leavers and at-risk young people to fulfil their potential



The client requests no contact from agencies or media sales.
This is an excellent opportunity for someone with strong communication and organisational skills, who enjoys delivering high-quality service and working in a structured yet people-focused environment.
Key Highlights
- Fixed-term contract until December 2025
- Central London location (Holborn)
- Flexible hybrid working (1 day per week in the office)
- Supportive, encouraging team environment
- Manager who champions personal growth and wellbeing
- Respond to candidate enquiries by phone, email and occasionally in person
- Process applications and payments, ensuring eligibility criteria are met
- Send candidate admission notices, results, and certificates
- Maintain accurate records in the organisation’s CRM system
- Update candidate information on the organisation’s website
- Support wider administrative duties as part of a team
- A good general education including English and Maths (or equivalent experience)
- Experience in a customer service or administrative environment
- Strong written and verbal communication skills
- Detail-oriented and able to manage multiple priorities to deadlines
- Comfortable working in a fast-paced and changing environment
- Positive, collaborative and proactive in approach
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
This role is responsible for empowering a caseload of clients to maintain their wellbeing, independence, and tenancy, while supporting them to achieve personal goals and aspirations. You will co-produce support and recovery plans, facilitate group activities and peer networks, and engage with community professionals to ensure holistic support. The role involves monitoring health, safety, and security, managing referrals, assessments, and reviews, and maintaining accurate records in line with policy. You will also support the manager with housing management tasks including rent collection, arrears, voids, repairs, and budgets, ensuring properties are safe, services run effectively, and contractual obligations are consistently met.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting people with mental health needs and working with criminal justice services, with an understanding of relevant regulatory frameworks. They should have a good knowledge of health and safety within accommodation-based services and be able to monitor and maintain safety, security, and maintenance needs.
Basic housing management knowledge, including maintenance and repairs, is required, along with strong literacy, numeracy, and IT skills to produce clear written communication and records. A sound understanding of safeguarding issues and the ability to respond appropriately is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Charity Support Officer
Location: Remote, with regular meetings in London, applicants must be based in or around London
Salary: £27,700 - £29,000 per year
Contract: Full-time with opportunities to work flexibly over 4 days
Reporting to: CEO
About AWN
All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable.
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape.
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.”
Role Overview: Knowledge in grant-funding, capacity building, organisational support
We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more.
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact.
Key Responsibilities:
-
Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities.
-
Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans.
-
Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc).
-
Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed.
-
Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations.
-
Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions.
-
Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors.
-
Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work.
-
Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development.
-
Support AWN’s communications by contributing updates for the website and social media.
What We’re Looking For
We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve.
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact.
Essential Criteria
-
3+ years’ experience within the UK charity sector (domestic, not solely international).
-
Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape.
-
Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations.
-
Experience supporting or advising charities, community groups, or local networks to build capacity and resilience.
-
Ability to work collaboratively with organisations, offering constructive and practical guidance.
-
Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders.
-
Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities.
-
Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.
-
Comfortable working autonomously and as part of a small team, with minimal supervision.
-
Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools.
-
Experience in one or more of the following areas:
- Community engagement and outreach
- Event or project coordination (online and in-person)
- Delivering presentations, workshops, or training sessions
- Monitoring, evaluation, and learning activities
Recruitment Process
Interviews will take place early October 2025.
The process will include two stages: one online and one in-person (to be held in the City of London).
Exact dates will be confirmed before the application deadline.
The client requests no contact from agencies or media sales.
Harris Hill is looking for an Events Support Assistant, 3 days a week from Tuesday 9 September until Friday 10 October.
The role is office based, so you'll need to be able to get to their offices in central London.
You will be required to support with:
Basic administrative tasks around the events.
Database management
Conference prep e.g. counting publications and packing up boxes (no heavy lifting required).
General support as required to the team.
If you are interested in finding out more, please get in touch.
Job Title: Senior Grant-making Officer
Salary: £34,000–40,000
Hours: Full-time (40 hours/week)
Location: Central London / Hybrid (1-2 days in office per week)
Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.
Benefits:
5% employer pension contributions,
£600 per year mental wellbeing support,
Enhanced parental leave (4 months full pay + 2 months at 50%)
Annual allowance for professional development and training
About Us
GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.
Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.
GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.
Our grant-making process follows a rigorous framework of consultation, due diligence, and vetting. It is overseen by our Grant-Making Advisory Panel, composed of LGBTQI activists from the Global South, and governed by our Board of Trustees.
In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.
Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.
About the Role
Grant-making is central to GiveOut’s mission of growing giving to support LGBTQI human rights activism globally. As Senior Grant-Making Officer, you will play a pivotal role in shaping and delivering our grant-making programme, ensuring we effectively channel resources to LGBTQI activist organisations worldwide.
Bringing a passion for and knowledge of international LGBTQI human rights, you will have the opportunity to deepen your skills in grant-making, gain insights into LGBTQI human rights movements worldwide, and build meaningful relationships with LGBTQI activists and organisations across the globe.
Key Responsibilities:
-
Sector Expertise and Insights
-
Stay informed about developments in the LGBTQI movement and global LGBTQI rights.
-
Undertake occasional international travel to strengthen relationships and deepen understanding of partner activities.
-
-
Donor and Grant Partner Engagement
-
Build and maintain strong relationships with grant partners through regular communication and engagement.
-
Capture and share evidence and success stories from grant partners to engage and inspire GiveOut’s supporters.
-
Collaborate with colleagues to feed grant-making insights into impact reports and donor communications.
-
Represent GiveOut’s grant-making programme externally at events, including occasional evening engagements.
-
Coordinate logistics for grant partner engagements, including developing itineraries, supporting travel arrangements, and ensuring smooth communication with donors and other stakeholders.
-
-
Grant-Making Strategy and Programme Implementation
-
Help shape the design and execution of GiveOut’s grant-making programme
-
Ensure GiveOut’s Grant-Making Policy and guidance remain up to date with best practices in grant-making and is responsive to the needs of the global LGBTQI movement.
-
Work with the Grant-Making Advisory Panel (GMAP) to identify and assess new grant partners, and coordinate annual GMAP meetings.
-
-
Grant Portfolio Development and Management
-
Develop an annual portfolio of grants, balancing renewals and new partnerships, and collaborate with the Executive Director to present to the Board for approval.
-
Conduct due diligence on grant partners, draft grant agreements, and manage payment processes.
-
Monitor and evaluate partnerships, coordinating narrative and financial reporting to track progress and impact.
-
Maintain and update the grant partner database to ensure accurate and up-to-date records.
-
What Success Looks Like
-
Strong, trusting relationships with existing and prospective grant partners.
-
A diverse and impactful grant portfolio that excites and inspires GiveOut’s supporters.
-
Robust due diligence processes and effective monitoring and evaluation practices.
-
A respected organisation with deep expertise in the global LGBTQI movement.
-
Engaging stories and evidence of impact that are shared effectively with donors and supporters.
-
An up-to-date, accurate grant partner database.
Essential Skills and Experience
-
Proven experience in grant-making or a related field such as social impact and development work, research and policy advocacy or program funding and administration within NGOs, government, charities or foundations.
-
Demonstrated commitment to or connection with the LGBTQI community.
-
Knowledge of global developments in LGBTQI rights and advocacy.
-
Proven experience in building and maintaining relationships, with excellent interpersonal and communication skills.
-
Exceptional organisational and project management skills, with the ability to manage multiple priorities effectively.
-
A proactive, motivated, and results-oriented approach, with a strong work ethic.
-
A collaborative team player who actively contributes to a positive, inclusive, and high-performing organisational culture, aligned with GiveOut’s vision and values.
Desirable Skills and Experience
-
Strong understanding of grant-making theory, processes, and best practices.
-
Experience with grants management databases and tools.
-
Experience monitoring and evaluating grant-funded programmes.
-
Undergraduate degree or equivalent qualification in a relevant field.
-
Familiarity with Google Workspace tools (e.g., Docs, Sheets, Drive).
Why Join Us?
At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.
Application Process
Applications close on 11th September 2025. GiveOut is an equal opportunities employer.
We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring that they have more of the resources they need.
The client requests no contact from agencies or media sales.
Senior Family Support Worker (28 hrs a week)
Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit a dynamic Senior Family Support Worker (part-time, 28 hr a week – days flexible), providing high quality, tailored 1:1 and group support for families with children and young people aged 0-19 yrs old (up to 25 yrs for young adults with additional needs), enabling children and families to achieve and improve outcomes.
As Senior Family Support Worker, you will provide focused 1:1 and group family support, either at our client’s Family Centre in Mole Valley, out in the community or in service user’s own homes, depending on need. As Senior Family Support Worker you will provide support for the family using a variety of interventions including motivational interviewing, solution-focused approaches and accredited parenting strategies. The post holder will be required to work with families as a lone worker and will support the Family Centre Manager in the general running of the Mole Valley Family Centre. You will identify and signpost beneficiaries to a range of specialist agencies who can offer further support and will collect appropriate data and information to ensure accurate programme monitoring and evaluation.
To apply for this role, you will have demonstrable experience of working with children, young people and families, both on a one to one basis and in group settings. You will have experience of providing tailored and personalised advice, guidance and support on a range of matters, and will have significant experience of working alongside partners and other agencies in developing and implementing joint programmes. Overall, you will be a skilled communicator, passionate about delivering high quality whole family support.
If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Please note, this role will be based at the Mole Valley Family Centre in Dorking (with travel around Mole Valley district depending on service user need).
Job Summary
- Job title: Impact and Sustainability Manager
- Area of work: Impact and Sustainability strategy
- Contract type: Permanent
- Employment type: Full-time
- Location: London
- Working environment: Hybrid, 3 Days per week
- Working hours: 37.5 hours per week
- Annual leave: 30 days. 5 Volunteering days
- Pension: 10% employer contribution
- Other benefits include: private medical insurance, flexible working hours, cycle to work scheme, and Season Ticket Loan.
- Closing: midnight, Wednesday 3rd September
Overview/Purpose
To lead, deliver and continuously improve a programme of work that communicates the long-term environmental and social impact of a major infrastructure asset in London. This role will be central to shaping how the organisation demonstrates its legacy and future value across three interconnected areas:
- Environmental Impact & Data Reporting - analysing and presenting tunnel performance data, including water quality improvements, in collaboration with research institutions and internal teams.
- Strategic Partnerships & Responsible Business - managing and evaluating partnerships that support sustainability, social value, and community engagement, while identifying new opportunities for impact.
- Sustainability Strategy & Thought Leadership - contributing to the organisation's positioning as a responsible asset manager and leader in ESG, supporting senior stakeholders with credible insights and content for external forums and publications.
The role holder will ensure these programmes are delivered effectively, with a focus on strategic thinking, stakeholder engagement, and continuous improvement. They will work closely with cross-functional teams including finance, communications, and operations, and will be responsible for integrating ESG metrics into reporting frameworks aligned with industry standards. This is a hands-on, purpose-driven role suited to someone passionate about sustainability, public value, and infrastructure excellence.
Key Responsibilities
Leadership and Strategy
- Develop and evolve the organisation's impact and sustainability strategy to reflect its transition from infrastructure delivery to asset management.
- Shape and communicate the long-term environmental and social value of the project, including its contribution to water quality, public health, and urban resilience.
- Support the leadership team with strategic insights and data to position the organisation as a thought leader in ESG and infrastructure excellence.
- Align sustainability and impact initiatives with broader organisational goals and stakeholder expectations.
Management and Oversight
- Lead the reporting and communication of tunnel performance data, including environmental metrics and partnership outcomes.
- Monitor and evaluate existing partnerships, including those focused on social value, community engagement, and responsible business practices.
- Deliver clear, accessible reports and presentations on tunnel impact, including carbon emissions and ESG metrics.
- Manage external contracts and partnerships, ensuring performance and value for money.
- Collaborate with internal teams (e.g. Finance, Communications, Treasury) to support ESG reporting and sustainable finance frameworks.
Stakeholder Engagement
- Engage with external stakeholders, including research institutions, community groups, and industry bodies to promote the tunnel's legacy and future value.
- Identify and pursue opportunities for public engagement, advocacy, and strategic collaboration.
- Proactively seek engagement opportunities.
Skills & Experience Required
Essential
- Proven experience in sustainability, impact management, ESG, or infrastructure-related roles.
- Strong understanding of environmental governance, social value, and sustainable finance.
- Ability to interpret and communicate technical data to diverse audiences, including water quality and carbon emission metrics.
- Experience managing partnerships and evaluating programme outcomes.
- Excellent stakeholder engagement and strategic thinking skills.
- Strong written and verbal communication skills, with the ability to advise senior stakeholders confidently.
Desirable
- Knowledge of infrastructure operations and asset management.
- Experience working with charitable organisations, community groups, or public sector bodies.
- Familiarity with environmental reporting frameworks and ESG standards.
- Purpose-driven mindset with a passion for long-term impact and sustainability.
- Collaborative and adaptable, with a hands-on approach to delivery.
- Experience in budget management and performance oversight of external contracts.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If you have the relevant experience you will be contacted.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Repairs & Maintenance Manager
Salary: £63,222 + benefits
Location: Hybrid
I'm currently supporting a well-respected housing provider in their search for an experienced Repairs & Maintenance Manager to lead their in-house DLO and contractor partnerships.
This is a senior leadership role with full accountability for driving performance, customer satisfaction, and service excellence across a large repairs function. The successful candidate will oversee a dedicated team, including Repairs Officers, a Repairs Project Manager, and a large in-house trade workforce, while also managing external contractor relationships.
Key responsibilities will include:
Leading the delivery of a high-quality, customer-focused repairs & maintenance service.
Developing and implementing service strategies to ensure top-quartile performance nationally.
Managing budgets, financial planning, procurement, and contracts within the service.
Driving continuous improvement and innovation across the DLO.
Ensuring compliance with all Health & Safety and regulatory requirements.
Promoting a culture of accountability, collaboration, and customer focus.
This is an opportunity to play a pivotal role in shaping the long-term success of a housing organisation that is committed to service excellence, innovation, and making a positive impact in their community.
The package includes:
Salary of £63,222
25 days annual leave (rising to 30 with service)
A generous pension scheme with strong employer contributions
A reward scheme with access to discounts and offers
Professional development support and opportunities for progression
If you're a proven leader in repairs and maintenance management with a track record of delivering results in a housing, property, or local authority setting, I'd love to hear from you.
Pl
We are delighted to be supporting a UK higher education institution in their search for a temporary Student Support & Engagement Officer to join their team. This full-time role offers an exciting opportunity to provide front-line support to students and applicants while developing valuable experience in a fast-paced higher education environment.
This is a great opportunity for someone with strong customer service skills, excellent attention to detail and the ability to thrive under pressure during peak periods.
Key Responsibilities for this role include:
- Acting as the first point of contact for enquiries by phone, email and in person.
- Supporting UCAS Clearing processes including application data entry and processing offers.
- Providing a welcoming and professional service to all current and prospective students.
- Using internal systems to log queries, process information and support student enrolment.
- Supporting student advice services, events and administrative tasks.
- Managing high volumes of enquiries efficiently and accurately during peak times.
To be considered for this position, you should possess:
- Proven experience in a customer-facing or administrative role.
- Excellent communication skills with the ability to handle high volumes of queries.
- Strong IT skills and ability to learn new systems quickly.
- A professional, resilient and empathetic approach to student support.
- Experience working in higher education or a call centre environment is desirable.
If you're looking to gain valuable higher education experience and play an important role in supporting students during this critical stage of their journey, we'd love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Sense is recruiting for a Supporter Services Assistant to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.
The successful applicant will play vital part in the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. Your daily task’s are varied with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.
The main duties and responsibilities include:
- Accurately processing fundraising income, including cheques and cash, vouchers (CAF, KKL) direct debits, payroll giving and from online donation platforms (Just Giving, Virgin Money Giving, Facebook) within agreed timescales and in line with provided procedures.
- Create or amend supporter records on Sense’s Raisers Edge database, ensuring that all interactions between charity and supporter etc are recorded accurately and in line with best practice GDPR.
- Identifying opportunities for supporters to further engage with Sense and promoting them as appropriate to help deliver Fundraising department targets (such as sharing a supporter story with our Comms team).
- Work with other fundraising teams to ensure relationships with supporters are managed effectively, both by responding to enquiries promptly and by working to the agreed supporter communications plan. There is also the expectation to attend other teams’ meetings i.e. Community, Events, Philanthropy to understand what activity is happening across the charity.
To succeed in this role, you will have:
- Previous experience of working in a customer or supporter service environment
- Administrative experience in a busy office environment
- Experience of using Raiser’s Edge or similar Customer Relationship Management database
- Outstanding customer service, an excellent telephone manner and ability to understand team needs to prioritise workloads effectively.
- Excellent attention to detail, especially when entering data.
- Good working knowledge of MS office, including Word, Excel and Outlook.
For a full job description and person specification please see the link below.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.