Support manager jobs in elstree, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and work in a Recruitment & Talent Development Agency which supports young people from disadvantaged backgrounds or underrepresented groups with life changing opportunities in Science, Technology, Engineering and Mathematics (STEM).
Generating Genius
Generating Genius connects students from disadvantaged backgrounds with universities and top businesses in STEM through our various programmes.
The Position
We’re looking for a highly motivated senior programmes officer with excellent organisational and interpersonal skills to run the Schools’ Outreach programmes. These include, but are not limited to, Work Experience Programmes, Corporate Mentoring Programmes and Corporate Insight Days
Annual Rate: £35,000 to £38,000 (pro rata)
Location: The ideal candidate will be based in London. This role is 3 to 4 days per week working from home and 1 to 2 days in the office. Additionally, there will be travel to schools, companies and event venues across England.
Job Type: Permanent Full Time (35 hours per week)
Earliest Start Date: Immediate
Security Clearance: DBS Clearance and references will be required.
We are unable to offer sponsorship for candidates who do not have the right to work in the UK.
About the Role
We're seeking an experienced, enthusiastic Senior Programmes Officer (SPO) who is passionate about supporting online and offline learning and programmes. Your primary responsibility will be to provide day-to-day administrative support for our online and offline schools programmes, collaborating closely with schools and corporate mentors to guarantee a holistic student experience.
If you're someone who thrives in a fast-paced, delivery driven, environment, is committed to delivering high-quality services, and is passionate about advancing online and offline schools programmes, we encourage you to apply.
Responsibilities and Duties:
● Managing our Generating Genius Schools Outreach programmes
● Reporting and creating evaluation models for Schools Outreach programmes
● Monitoring and reporting on student progress during and after programmes
● Organising and creating work experience programmes, mentoring programmes and industry skills workshops
● Run a high-volume rolling student and corporate volunteering mentoring campaign
● Organising and attending events
● Representing the organisation with companies, schools, teachers, and parents
● Ensure compliance with all necessary health and safety legislation for every event.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Demonstrable programme administration experience
2. Excellent written and verbal communication abilities, enabling independent drafting of documents, virtual learning content, and correspondence tailored to diverse audiences.
3. Proficient in numerical analysis, with a keen eye for detail and accuracy when handling complex data, employing a data-driven decision-making approach.
4. Experience in the use of student records systems and virtual learning environments, including proficiency in managing online assessments.
5. Proven experience in stakeholder management, with the ability to interact confidently and professionally with a wide range of stakeholders across two separate areas.
6. Strong time management and organisational skills, adept at meeting tight deadlines and managing competing priorities, particularly across Schools, with a willingness to seek and utilise support as needed.
7. Customer service experience, coupled with the ability to address complaints and service issues efficiently and professionally.
8. Experience of collaborating effectively within a diverse team, demonstrating a proactive approach, and possessing the capability to work autonomously, along with a dedication to fostering equality and diversity in the workplace.
Additional Required Attributes:
● Confident public speaker and presenter
● Workshop facilitator
● Able to create interactive and interesting activities for both online and in-person events
● Happy working with spreadsheets
● Event Planner
● Regular reporting and evaluation creating and writing skills
Desirable criteria
1. Knowledgeable about e-learning technologies within an educational context, and up to date with current trends in digital education.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
Please email your CV and a cover letter outlining why you’d like to work in our team
Generating Genius is an organisation on a mission to find and develop the next generation of STEM leaders.
The client requests no contact from agencies or media sales.
At Housing Justice, we unite communities to support people experiencing homelessness, helping them build personal connections that pave the way out of homelessness. We believe that connection and belonging are essential. Alongside this, we work to create a fairer housing system where everyone has access to a safe, secure, and stable home.
The Operations Coordinator (in the Partnerships and Development, Emergency Accommodation team) is a key member of the team supporting the delivery of services to faith and community-led night shelters across England. Working closely with the Programme Lead and delivery team, this role provides essential operational, administrative, and coordination support to ensure smooth service delivery and strong stakeholder engagement.
This hands-on role is central to the day-to-day functioning of the programme, helping to manage internal communications, schedule and document key meetings, coordinate events, liaise with partners, and maintain project momentum. The Operations Coordinator will also support team organisation and reporting processes, contributing to the capacity-building efforts that underpin our partnerships with shelter networks.
Although our main office is based in London, this is a hybrid role, suitable for those living throughout England.
The client requests no contact from agencies or media sales.
Are you passionate about empowering South Asian women and making a meaningful impact in your community?
We are looking for a dedicated, compassionate Community Caseworker to join our team and provide frontline support to South Asian single mothers affected by domestic abuse. This is a unique opportunity to combine direct advocacy with community outreach and project work, helping us to deliver and develop our vital services.
Who We Are
Maa Shanti is a specialist charity supporting South Asian single mothers and their children who have experienced domestic abuse. We offer culturally responsive, trauma-informed support to help women rebuild their lives and achieve independence. Our services include one-to-one casework, advocacy, group activities, mental health support, and community outreach. We work in partnership with local organisations to ensure women are heard, respected, and supported every step of the way.
What You’ll Do:
- Provide one-to-one emotional and practical support to women impacted by domestic abuse and exploitation
- Deliver in-person outreach and advocacy across North (with a focus on South Camden) and East London
- Build referral pathways and collaborate with grassroots organisations to strengthen community connections
- Facilitate workshops, group activities, and online peer spaces
- Help shape new services based on lived experience and community feedback
- Promote awareness of domestic abuse within South Asian communities and represent Maa Shanti at local forums
What We’re Looking For:
- At least 3 years’ experience (paid or voluntary) in VAWG, social care, or community support
- Fluency in a South Asian language (e.g. Bengali, Hindi, Urdu, Punjabi)
- Experience supporting vulnerable groups, especially survivors of abuse and migrants
- A strong understanding of cultural barriers and intersectional challenges faced by South Asian women
- Confidence working both independently and collaboratively, with excellent communication skills
- A trauma-informed, culturally sensitive, and empowerment-focused approach
What We Offer:
- Flexible hybrid working with a supportive, mission-driven team
- Opportunities for training and professional development
- A chance to make a real difference in the lives of marginalised women and children
Please Note:
This post is open to women only, under the Equality Act 2010, Schedule 9, Part 1. Cultural knowledge and lived/community experience of South Asian contexts will be highly valued.
If you're passionate about empowering women, tackling inequality, and working as part of a supportive and mission-led team, we’d love to hear from you.
How to Apply:
Send your CV and a covering letter, no more than 2 pages long, outlining how you meet the essential criteria set out in the person specification and your interest in this role.
Application deadline: Sunday 17 August 2025
Interviews: Thursday 4 and Friday 5 September 2025
Join us in creating safer futures for South Asian single mothers. Your work will matter.
This post is open to women only in accordance with the Equality Act 2010, Schedule 9, Part 1, which allows for gender as a genuine occupational requirement for the role.
The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.
The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 11th August 2025.
The interviews will take place in Birmingham on Tuesday 19th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
The Royal College of Speech and Language Therapists (RCSLT) is seeking an Assistant Content and Engagement Officer who will play an essential role in helping the organisation build our relationship with our members through the creation of content and resources.
Who we are
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominantly based in the London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Assistant Content and Engagement Officer plays a vital role in supporting the RCSLT by assisting with the production of top-quality content, tailored resources and information across print and digital channels.
In this role, you’ll use your strong editorial and organisational skills to help produce our award-winning members’ magazine, Bulletin, as well as other member communications, such as our fortnightly e-newsletter and our online blog, SLT Voices. You will manage our magazine peer review group and collaborate with internal experts. You’ll also contribute to supporting the wider content team and colleagues across the RCSLT with your expertise in content, editorial processes and brand guidelines.
You’ll take the lead in coordinating production workflows and providing essential editorial support to a small creative team. Your attention to detail and excellent writing skills will be key when proofreading, editing or creating content, whether for print, social media, our website, or communications campaigns. Above all, you’ll help ensure our content is consistently high quality, engaging and valuable to our members.
Location: Office-based (with hybrid working) or remote.
What we are looking for
We are seeking a detail-oriented and creative communications professional with strong editorial skills and a commitment to high standards and accessibility. The ideal candidate will have experience using editorial style guides and brand guidelines, writing and editing content for diverse audiences, and managing processes to meet deadlines. You will have experience working in member organisations and be comfortable collaborating with people from a range of backgrounds, including service users.
Key skills include editorial precision, the ability to prioritise under pressure and a willingness to learn and use tools like CMS, CRM and task management systems. Understanding the communication needs of a membership organisation and accessibility principles in both print and online formats is desirable. A commitment to equality, diversity and the aims and charitable objectives of the RCSLT is essential.
Feel free to include any examples of online published work; however, please note this is not necessary.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment, including hybrid working arrangements
- Generous pension scheme
- Life insurance cover
- Season ticket loan scheme
- Eyecare voucher scheme
- Family-friendly employer, including enhanced maternity and paternity leave
- Cycle-to-work scheme
- Access to an employee assistance programme and more!
How to apply
For more information and to apply, please visit our careers portal.
Closing date: Monday, 11 August 2025.
Interviews will take place virtually from 28 August 2025. The interviews will involve a task and a set of interview questions. The task will be sent to candidates the day before the interview.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Action for Refugees in Lewisham (AFRIL) are recruiting for a Community Activities Coordinator to join our growing, dynamic organisation. This exciting new role will sit within AFRIL's busy Casework and Advocacy Service, working collaboratively with our asylum seeking and recently granted refugee clients to plan and deliver a range of activities, improving wellbeing and community solidarity.
We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.
About AFRIL
Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.
AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:
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Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status).
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Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.
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Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data.
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Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment.
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Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status.
We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.
We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.
Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification.
Please submit your CV and a cover letter – no more than two sides of A4 – detailing how you meet the person specification for the role by 23:30 on Monday 25th August 2025.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.




Department: NUS UK
Contract type: Permanent
Hours: 35.00
Salary: £41,802
Do you want to make change in the world?
Do you like to be creatively and intellectually challenged?
Do you love working with students, apprentices and young people?
Do you see education as a transformative force for individuals and society?
If you answered ‘Yes!’ then we’d love to hear from you.
Who we are
We’re one of the world’s largest student movements. Together with our 450 member students’ unions and 7 million students and apprentices, NUS are fighting to make education, and the world, better. We believe that education should be accessible and enjoyable for all – and our community of students, educators, activists and advocates are determined to make it happen.
Who you are
We’re looking for an experienced movement builder to make the student movement a powerful force in the UK. The Movement Development team is a new team in NUS, focusing on building an inclusive student voice and strong and healthy student activism that can unlock the collective power of the 7 million students and apprentices we represent. We will achieve this through projects that;
- develop the means for marginalised and under-represented student groups to campaign together; ranging from growing the Liberation Collective for racialised, women, LGBT , trans and disabled students, to building new structures for strong student voice in further education
- convene a political student and youth movement, strengthening its voice in civil society through organising and democratic engagement
- equip students with the skills, democracy and tools to build resilient campaign communities
You’ll be excited by the power and potential in the student movement, and you’ll have the magical combination of campaign and project management skills along with the aptitude for navigating political spaces and forging relationships across our diverse movement of member students’ unions, student activists and stakeholders. Initially you’ll manage our liberation and equality work but there will be scope to lead a broad range of projects as we grow.
Why apply?
In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and a great benefits package:
- 27 days holiday (increasing with service)
- Flexible working opportunities from day one
- Enhanced maternity, paternity, shared parental, adoption and sick pay
- Employee wellbeing support
- Paid Volunteering Days
- Other Benefits available: Company Pension Scheme, Free Flu vaccinations, Free Eye Test vouchers, Employee Assistance Scheme, Cycle to Work Scheme, discounts, Childcare Allowance, Health Cash Plan
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception and we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the non-profit sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
This is a full-time permanent post based at either our London or Stockport office, with options for flexible and hybrid working, or homebased within the UK.
Closing date for applications: Monday 18th August 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Tuesday 2nd September 2025
REF-222941
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Be Part of Something Bigger: Join the Suzy Lamplugh Trust and Help Shape Safer Communities
Are you passionate about making a real, lasting difference in people's lives? Do you have the resilience, empathy, and adaptability to support victims and help drive real change?
If you thrive in an innovative, collaborative, and learning-focused environment, this could be the perfect opportunity for you.
For nearly 40 years, the Suzy Lamplugh Trust has been at the forefront of personal safety, standing up for victims, influencing national policy, and raising awareness to creat safer, more confident communities.
From launching award-winning services to being a trusted voice in national media, our work has real visibility, real credibility, and real impact. When you join us, your work doesn't disappear into the background it makes headlines, shapes policy, and changes lives.
We're Hiring: Advocates - London Stalking Support Service, Stalking Threat Assessment Centre and National Advocacy
In partnership with MOPAC, this specialist role is your chance to support victims of stalking with expert advice and advocacy for London, all while hlping to shape a trauma-informed, survivor-led approach that leads the sector. The Stalking Threat Assessment centre is a multi-agency partnership involving the Metropolitan Police, NHS mental health services and Probation services to effectively manage stalking perpetrators and support victims. Advocates within this team are co-located within the STAC unit, minimum one day a week.
You will be:
- Part of a respected, mission-driven team
- Contributing to a legacy of nearly four decades of meaningful impact
- Part of a strong culture of learning, support, and inclusivity
- Working in a space where your voice matters, and your work truly counts
Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.
What we offer in return:
In return for our staff’s commitment and dedication, we offer a range of Company Benefits:
- Hybrid working (minimum 40% in the office and agile working enabled to work from home) after 3 monts
- Flexitime Policy
- 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
- Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
- Pension scheme with 5% employer contribution
- Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
- Occupational Sick Pay (which increases after 3 years)
- Cycle to Work scheme (cycle racks on site)
- Interest-free travel loan for annual season ticket
- Regular all-staff off-site meetings and events
Hours: 35 per week
Contract: Permanent
Salary: £30,135
Deadline: 11th August end of day
First Interviews to take place Wednesday 20th August, Friday 22nd August
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible to: Longfield Hall Trust (‘LHT’) Board
Salary: paid monthly at rate of £20.00 per hour
Contract: 12 months, with potential for extension
Hours of Work: 8 hours a week (1 day per week, perhaps spread over 2 days). We will launch an all-day café (10.30 to 3.30pm on Thursday 4 September.
Background:
Longfield Hall Trust (LHT) manages the historic Longfield Hall, offering a range of cultural experiences and classes for all ages. Our new Memory Café project aims to support dementia patients and their carers by providing a welcoming space for social and recreational activities. The Café will offer dementia friendly activities (including karaoke, bingo, arts/crafts and immersive theatre/dance shows) to empower dementia patients to enjoy regular social, cognitive and physical activities.
Alongside supporting patients, the Memory Café will create a highly supportive environment for carers. This will enable carers to take some 'time out' while remaining nearby in a safe space where both carers and patients can socialize more widely. Furthermore, the Café will provide access to information about relevant local services, ensuring comprehensive support for all attendees.
The Memory Café Care Worker will support the Memory Café Manager and enable us to support a broad range of dementia patients and their carers.
Main Duties and responsibilities:
Roles and responsibilities:
- Support external providers when they come to the Memory Café to support activity engagement for participants living with Dementia and their carers
- Give personal care service for participants if required and needed
- Give extra level support at lunchtimes if required
- Serve refreshments, this will include lunches
- Work as part of a team to give person centred care to all our members
- Support participants to improve their well-being and independence
- Help set up/clear away of activities with volunteer team
- Build and support strong relationships with external agencies that visit the cafes
- Encourage and support participation and ensure a fun, inclusive environment
- Must have a desire and passion to support people living with dementia and their carers
- Must show empathy, kindness, patience and understanding
- Willingness to have ongoing training
- Ability to work as a team member and on own initiative as directed
- To escort on a minibus if needed
- Able to follow organisational policies and procedures.
- Assist with transport arrangements.
- Assist with reminders
Longfield Hall is a classic village/community hall but also a small-scale performance venue.
The client requests no contact from agencies or media sales.
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
We are looking for an experienced money advice caseworker to join our friendly and hard-working team to deliver a high-quality debt advice service for local people in Southwark.
This role will provide in-depth debt advice casework and wrap around support for vulnerable local people.
You will have:
- Recent and ongoing paid or voluntary experience of managing your own caseload of money advice and income maximisation cases.
- Ability to write detailed up to date case notes, letters and reports as required in plain English.
- Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
- Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.
Closing date: 9.00 am Tuesday 12 August 2025
Interviews will take place on: Thursday 14 August 2025
For further information and an application pack please click on the Apply button.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Registered charity no: 1070263
“Providing free, independent, confidential and impartial advice”
Job specification
Team: Casework
Location: Mainly at our partner sites in Kensington and Chelsea, however you will also be located at our office (Argon House, Argon Mews, London, SE6 1BJ) and there will be opportunities to work flexibly from home.
Duration: Permanent role
Reporting to: Co-Head of Casework
Hours of work: 35 hours (5 days per week)
Salary: £30,000 - £31,500 per annum
Areas of responsibility
The post holder will be responsible for the following:
- Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
- Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
- Attending appointments with guests occasionally when needed
- Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
- Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
- Attending meetings with the casework team, external service providers and partner organisations when required
- Collating statistics and outcome measurements of the casework service for both internal and external use
- Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
- Managing a small casework budget
- Undertaking any other duties, as required by the charity
Person Specification
Essential
- At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
- Empathetic attitude to homeless and vulnerably housed people
- Up-to-date knowledge of the welfare issues and legislation affecting homeless people
- Knowledge of relevant support services available to homeless people, particularly in West London
- Confident approach to, and experience of, dealing with challenging behaviour
- Ability to maintain good relationships with colleagues and external service providers
- Highly organised with strong time-management skills
- Ability to keep clear and up-to-date case records
- Experience and competent in MS Office packages
- Ability to work independently and take the initiative to make important decisions
- Flexible and supportive team member with excellent communication skills
- Ability to adhere to and implement Health & Safety, HR and operational policies
- Understanding of and commitment to Equal Opportunities
- For night shelter caseworkers, willingness to work a minimum of one evening per week
- This post will require an enhanced DBS check prior and during employment
Desirable
- Ability to speak Polish, Romanian or other Eastern European languages
- Experience of working alongside volunteers
Other
- Ability to work flexibly and at various sites, as required
- Eligibility to work in the UK
- To be able to adhere and work within Glass Door’s safeguarding policy and procedures
- To participate in meetings, supervision meetings and in any trainings as required
- To be responsible for own’s professional development
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Women Off to Work (WOW) Training & Engagement Project Connector will play a key role in engaging and recruiting local women onto this employability programme, and supporting them to access accredited and non-accredited training courses through inclusive outreach, programme support, co-design of training opportunities and workshops.
The role will also involve building and sustaining relationships with key stakeholders (education, corporate, community partners) to enhance the programmes delivery and impact whilst also generating opportunities for women to gain both paid and unpaid work experience.
We would love to see an application from you if you have:
- Experience of community engagement and outreach
- Experience of developing sustainable partnerships (particularly with employers, educators and training providers)
- Demonstrable administrative experience
- The ability to work both independently and as part of a diverse team
- An understanding of the needs of women who are marginalised within the world of work
About the Project
We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women Off to Work (WOW) programme. Since 2017, WOW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.
WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.
About Us
The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.
From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.
To apply, please submit your CV and a supporting statement no longer than 2 pages long, outlining how you meet the person specification.
We support a healthy and cohesive community in south Westminster by providing the space, services and opportunities to the people who need it most.
The client requests no contact from agencies or media sales.
About the MCC Foundation
The MCC Foundation (MCCF) is the charitable arm of Marylebone Cricket Club, (MCC), the most famous cricket club in the world and owner of Lord's Cricket Ground, the "Home of Cricket". We work in the UK and around the world to provide life-changing opportunities through cricket and to ensure that it can be a game for all.
Role Overview
The Interim Director of Development (Maternity Cover) will provide strategic leadership and day-to-day management of all fundraising and development activities at the MCC Foundation during a period of parental leave. This role ensures continuity of fundraising operations, oversees a small team, and supports the Foundation's ongoing donor engagement and income generation priorities.
The successful candidate will step into a well-functioning development team and bring the ability to maintain momentum, lead a capable team, and sustain strong relationships with donors, partners, and internal stakeholders.
Ideal start date of mid to end of August.
Key Responsibilities
- Provide leadership and continuity for the Foundation’s fundraising team, supporting colleagues to maintain momentum and ensuring ongoing delivery of the development strategy.
- Oversee and guide the team’s work on major donor and high-value supporter relationships, ensuring effective cultivation and stewardship continue. Support the Director, Trustees, and Philanthropy Manager in their engagement with key donors.
- Provide strategic oversight of the donor stewardship programme, ensuring the team continues to prioritise thoughtful, relationship-led approaches at all levels of giving.
- Guide and support the team in managing a robust pipeline of prospects, ensuring clear solicitation plans and donor journeys are in place to meet agreed financial targets.
- Lead and oversee the Foundation’s Trusts and Foundations fundraising activity, providing guidance on prospecting, proposal development, and reporting, while supporting the team to deliver high-quality applications and steward existing relationships.
- Oversee and support the team’s planning and delivery of fundraising events, including donor cultivation and stewardship events, ensuring they are delivered to a high standard.
- Support and mentor the small development team, ensuring team members are empowered to maintain momentum and deliver key fundraising activities.
- Ensure the effective use of the CRM system (Salesforce), maintaining accurate records and ensuring seamless donor administration and stewardship processes.
- Ensure all fundraising activities comply with relevant standards, including the Code of Fundraising Practice, GDPR, and MCCF’s safeguarding and reputational management policies.
- Act as a committed advocate of the MCC Foundation’s mission and programmes, maintaining an up-to-date understanding of the Foundation’s work and impact.
Personal Specification
- Proven experience in senior fundraising roles, with a strong track record in major donor and trust fundraising.
- A deep understanding of different forms of fundraising and the opportunities that exist for organisations like MCC Foundation.
- Excellent leadership and team management skills, with experience mentoring and motivating small teams.
- Strong interpersonal and relationship management abilities, with a donor-centric approach.
- Experience overseeing donor stewardship programmes and managing high-value fundraising pipelines.
- Competence in fundraising event oversight and delivery.
- Strong knowledge of CRM systems (preferably Salesforce) and data-driven fundraising.
- Excellent understanding of fundraising compliance, including GDPR and the Code of Fundraising Practice.
Safeguarding statement
The MCC Foundation is committed to safeguarding and protecting children and adults and providing safe and inclusive environments. The MCC Foundation follows detailed safer recruitment processes and as such, any roles involving regulated activity or any interaction with children and adults, are subjected to a DBS check (an enhanced check is required for those in regulated activity), as well as the collection of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our organisation.
The client requests no contact from agencies or media sales.
HR & Operations Coordiantor
BUCS has an exciting opportunity to join our Business Services team as our HR and Operations Coordinator. This is a full time role with the option for growth and development through company support CPD opportunities!
The HR and Operations Coordinator will play a pivotal role in maintaining efficient operations and supporting the thriving workplace environment. The primary responsibilities will be to support the learning and development initiatives, oversee office management and support the Head of People in recruitment and the employee lifecycle processes.
This employee will need to champion our BUCS values of inclusion, respect, dynamism and innovation in all areas of their work. The ideal candidate will be empathetic and trustworthy, with the role working closely with many different staff members across the business. The role will give great exposure to all areas of HR and office management, with the opportunity to own their specific work areas and bring new ideas and initiative to support staff wellbeing at BUCS.
Working at BUCS
BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.
Benefits include:
- Generous Pension Scheme
- Paid Health Care Plan
- Tax-free - Cycle to work scheme
- Christmas Closure
- Volunteering Day leave
- Flexible - hybrid working
- Wellbeing and Social activities
- Company-supported Learning and Development opportunities
How to Apply
Please apply directly on our recruitment platform Applied.
This will take you to the Applied platform which we use for our recruitment.
Application deadline: 20 August 23:59
Interview Information:
If successful candidate will be called to interview week commencing the 25 August 2025
Candidates who successfully advance to the interview stage will receive further information about logistics and tasks via email. Some candidates may proceed to a second interview, which will be communicated accordingly. If any reasonable adjustments are required, please communicate them when accepting the interview offer.
Due to the expected high number of applications, it is likely we will only be able to provide feedback to those who reach the interview stage. If you don’t hear from us within two weeks of the closing date, please assume that, unfortunately, your application has not been successful.
Applicants should have the right to work in the UK and will be asked to provide proof of their eligibility to work in the UK before employment is confirmed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a dynamic and people-focussed Finance Coordinator to take our organisation to the next phase: this is a fantastic opportunity to have a real impact at a fast-growing organisation. We have recently upgraded our finance systems to Xero and updated our processes: we now want to build on this success. The Finance Coordinator will prepare financial reports for the board and ensure compliance with financial regulations. They will work with our bookkeeper to ensure excellent day-to-day financial management. They will collaborate with our Project Leads, supporting them to set and manage budgets, report quarterly to the board, and ensure all project income and expenditure is recorded accurately in Xero. They will also use produce cashflow forecasts and scenarios using the Xero integration with Syft that Selce has implemented. They will also play a role in HR processes reviewing timesheets monthly and ensuring contracts are amended as staff roles evolve. This role is crucial in supporting the financial health and sustainability of our organisation.
Responsibilities:
Financial Reporting:
· Review financial data and prepare monthly and quarterly financial reports.
· Present financial reports with variance analysis and commentary for the board.
· Support with the preparation of annual accounts, working with Selce’s nominated accountants and the Board.
· Respond to any queries from Selce’s nominated accountants or from the Board.
· Maintain accurate cash flow forecasts for all areas of the business.
· Monitor and report on financial performance against budgets.
Financial Record Keeping:
· Work with and manage our book-keeper,
· Respond to queries from the book-keeper about how best to enter transactions
· Help the book-keeper to implement excellent record-keeping
· Ensure financial records are accurate and up-to-date.
· Ensure invoices, payments, and receipts are processed
· Ensure Accounts Payable & Accounts Receivable are managed
· Manage grants correctly allocating eligible costs against grants and supporting Project Leads to report to grant givers in accordance with terms of grant
· Manage the monthly Payroll process
Compliance and Risk Management:
· Understand and adhere to financial regulations and legislation
· Establish and maintain financial policies, controls, and procedures for Selce
· Seek out methods for minimising financial risk to Selce
· Stay up to date with technological advances and accounting software to be used for financial purposes
· Review VAT and file VAT returns
· Manage interest payments to shareholders in accordance with our rules
Support Functions:
· Assist in the development and implementation of financial policies and procedures.
· Provide financial support and advice and training to Project Leads ensuring compliance with financial regulation and our financial policies.
· Support the CEO and the Board in various financial tasks and projects.
· Track Selce’s financial performance and identify areas for potential improvement making best use of functionality within Xero or Syft for improved efficiency or effectiveness.
Skills & Experience:
Essential:
·Qualified Accountant: ACCA/ACA/CIMA or AAT level 4 part-qualified (who is working toward level 4 qualification)
· At least 2 years’ experience of working in a finance role
· Solid knowledge of financial and accounting procedures.
· Experience using financial software in particular Xero and Syft (or similar).
· Experience of using MS Excel including Pivot Tables & VLOOKUP
· Strong organisational and time-management skills
· Strong communication and interpersonal skills
· Ability to challenge and influence stakeholders
Desirable:
· Experience in the renewable energy sector.
· Experience with community-financed projects and community shares.
· Experience in a cooperative or member-led organization.
· Experience of Charities SORP (FRS 102)
The client requests no contact from agencies or media sales.